Luxe beddengoed, donzen dekbedden, een kluis op de kamer, een bureau
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Beoordelingen van Comfort Suites Orlando Airport

2.5 out of 5
Comfort Suites Orlando Airport
1936 Mccoy Road, Orlando, FL

Beoordelingen

8,4

Zeer goed

Gastenscore: 10 - Uitstekend. 549 van 1056 beoordelingen" "
Gastenscore: 8 - Goed. 306 van 1056 beoordelingen" "
Gastenscore: 6 - Redelijk. 97 van 1056 beoordelingen" "
Gastenscore: 4 - Matig. 39 van 1056 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 65 van 1056 beoordelingen" "

8,8/10

Netheid

8,6/10

Personeel en service

8,2/10

Voorzieningen

8,6/10

Staat van de accommodatie en faciliteiten

8,4/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

Michael

Reisde met partner
Positief: Netheid
Gedateerd
1 nacht verbleven in april 2024
Reactie van Ingrid Rodriguez op 14 mei 2024
Dear Guest,Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! I hope your next stay is just around the corner. We thank you for your Loyalty.

8/10 – Goed

R

1 nacht verbleven in april 2023
Reactie van Ingrid Rodriguez op 10 apr 2023
Dear Guest,We were delighted to serve you during your recent stay at Comfort Suites Orlando Airport. We realize you have a choice in hotel properties and we appreciate your business.Sincerely

10/10 – Uitstekend

LaShaundra Carnice

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Amazing customer service and friendliness
2 nachten verbleven in mei 2024
Reactie van Ingrid Rodriguez op 14 mei 2024
Dear Happy Guest. Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I’m sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care!

10/10 – Uitstekend

Lillian

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Staff was professional, answered all my questions and the continental breakfast with awesome. Thank you.
1 nacht verbleven in mei 2024
Reactie van Ingrid Rodriguez op 14 mei 2024
Dear Happy Guest. Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I’m sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care!

4/10 – Matig

Joanne

Reisde met partner
Positief: Personeel en service, voorzieningen
Negatief: Staat van de accommodatie en faciliteiten
Shower hose was not working properly. At around 10:30 at night, someone with a different card was able to get into our room when we were there.
1 nacht verbleven in april 2024
Reactie van Ingrid Rodriguez op 14 mei 2024
Dear Guest,We are very sorry for not being able to provide you with complete satisfaction; we apologize for the inconvenience.Do you reported this issue to the front desk agent, during your stay with us?!.

10/10 – Uitstekend

Wildred

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Nice place and good price
1 nacht verbleven in april 2024
Reactie van Ingrid Rodriguez op 14 mei 2024
Dear GuestWe very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback.

8/10 – Goed

Amisom

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Burno
2 nachten verbleven in april 2024
Reactie van Ingrid Rodriguez op 14 mei 2024
Dear Guest,We were delighted to serve you during your recent stay at Comfort Suites Orlando Airport. We realize you have a choice in hotel properties and we appreciate your business.

10/10 – Uitstekend

helen

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very helpful staff..
1 nacht verbleven in mei 2024
Reactie van Ingrid Rodriguez op 14 mei 2024
Dear Guest, Thank you for taking the time to review your stay with us. I am very pleased to hear that our staff made your stay pleasant. Looking forward to seeing you again soon.

10/10 – Uitstekend

Miguel A.

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Everything was as expected.
3 nachten verbleven in april 2024
Reactie van Ingrid Rodriguez op 14 mei 2024
Dear Guest, Thank you for taking the time to review your stay with us. I am very pleased to hear that our staff made your stay pleasant. Looking forward to seeing you again soon.

10/10 – Uitstekend

Genevieve

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
it was convenient
1 nacht verbleven in april 2024
Reactie van Ingrid Rodriguez op 14 mei 2024
Dear Guest,We were delighted to serve you during your recent stay at Comfort Suites Orlando Airport. We realize you have a choice in hotel properties and we appreciate your business.

2/10 – Ontzettend slecht

Crystal

Reisde met familie
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
If you are needing a shuttle to the airport this is not the place to stay! I almost missed my flight! They don’t have a shuttle they call an Uber for you ! They will not order the Uber in advance to make sure you are on time either. Front desk is very very rude ! I even started recording the conversation with both managers I dealt with , because they were completely out of line.
Reactie van Ingrid Rodriguez op 14 mei 2024
Dear Guest,We are very sorry for not being able to provide you with complete satisfaction; we apologize for the poor customer service provided it by our Concierge during your stay. I want you to know that we only call an uber if some reason the Driver is running late or due to anay overbooking by those who does not scheduled the night before. Our Airport shuttle service is very efficient. I apologize for the inconvenience.

2/10 – Ontzettend slecht

Cristina

Reisde met familie en kleine kinderen
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The room was dirty, the dust on the safe was evident, the coffee maker was dirty, I asked for additional sheets or quilts, they told me they didn't have them, they never went to clean the room, much less leave clean towels the next day, there was a cockroach at the exit of the elevators was definitely not pleasant at all.
2 nachten verbleven in april 2024
Reactie van Ingrid Rodriguez op 14 mei 2024
Dear Guest, First of all, thank you very much for your recent stay at our hotel. We are so sorry to hear about your negative experience with us. Can please provide us with room Number?. I apologize for the inconvenience , Our mission is to provide you a great service . Please give us anaother chance to provide you with a satisfactory service.

8/10 – Goed

Ambrosia

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van Ingrid Rodriguez op 14 mei 2024
Dear Guest,We were delighted to serve you during your recent stay at Comfort Suites Orlando Airport. We realize you have a choice in hotel properties and we appreciate your business.

8/10 – Goed

Lesley, Olds

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Not really any restaurants around but lots of delivery options.
1 nacht verbleven in april 2024
Reactie van Ingrid Rodriguez op 14 mei 2024
Dear Guest,We were delighted to serve you during your recent stay at Comfort Suites Orlando Airport. We realize you have a choice in hotel properties and we appreciate your business.There is 2 restaurants walking distance, Waffle House and Lechonera Latina.

10/10 – Uitstekend

Janet

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in april 2024
Reactie van Ingrid Rodriguez op 14 mei 2024
Dear Guest,We were delighted to serve you during your recent stay at Comfort Suites Orlando Airport. We realize you have a choice in hotel properties and we appreciate your business.

10/10 – Uitstekend

Latoya, DennisPort

1 nacht verbleven in april 2024

8/10 – Goed

Yvonne

Positief: Netheid, personeel en service
2 nachten verbleven in april 2024
Reactie van Ingrid Rodriguez op 14 mei 2024
Dear Guest,We were delighted to serve you during your recent stay at Comfort Suites Orlando Airport. We realize you have a choice in hotel properties and we appreciate your business.

8/10 – Goed

Wendy H

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The room was spacious, nice and clean. The staff was courteous and helpful. Great hotel for the value.
3 nachten verbleven in april 2024
Reactie van Ingrid Rodriguez op 14 mei 2024
Dear Guest,Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! I hope your next stay is just around the corner. We thank you for your Loyalty.

8/10 – Goed

Rabbil Azeem

2 nachten verbleven in april 2024
Reactie van Ingrid Rodriguez op 14 mei 2024
Dear Traveler,Thank you for choosing our hotel, and I’m looking forward to having you again as a guest in our hotel.

6/10 – Redelijk

ILDIKO

Na
2 nachten verbleven in april 2024
Reactie van Ingrid Rodriguez op 14 mei 2024
Dear Guest,We were delighted to serve you during your recent stay at Comfort Suites Orlando Airport. We realize you have a choice in hotel properties and we appreciate your business.

8/10 – Goed

Sonnia

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Easy check in convent to family
1 nacht verbleven in april 2024
Reactie van Ingrid Rodriguez op 14 mei 2024
Dear Guest,Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! I hope your next stay is just around the corner. We thank you for your Loyalty.

4/10 – Matig

Ebony

Positief: Netheid
Negatief: Personeel en service
I didnt get the welcoming feel I expected from staff. After a bit confusion from booking with expedia i realized i rather stay less days after communicating with front desk. Instead of staying for 2 days i stayed for one day. I then realized my card was charged 4x. I was then told i had to wait until Monday to be refunded with out any apologies . I contacted expedia they apologized for the inconvenience. The bed was comfortable, it was clean not the most fancy place but doable for a day or two to sleep in. But not sure if the rate should be over $80. Wish i had a better experience but overal it was descent. Wasnt quite motivated to see other amenities or our to spend time outside of building.
2 nachten verbleven in april 2024
Reactie van Ingrid Rodriguez op 14 mei 2024
Dear Guest,We are very sorry for not being able to provide you with complete satisfaction; we apologize for the poor customer service provided it by our Concierge during your stay. We ask that you give us another opportunity to show you that our passion is to serve you. We will take your comments as a way of learning so that we can reinforce our customer service.I am very sorry for the inconvenience. Please let me have more details of what went wrong upon check-in.Again, I apologize for the inconvenience.

8/10 – Goed

Christopher

Positief: Personeel en service, staat van de accommodatie en faciliteiten
Room was great!
1 nacht verbleven in april 2024
Reactie van Ingrid Rodriguez op 14 mei 2024
Dear Guest,Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! I hope your next stay is just around the corner. We thank you for your Loyalty.

10/10 – Uitstekend

Kendra

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Shuttle service was easy and free and quick.
1 nacht verbleven in april 2024
Reactie van Ingrid Rodriguez op 14 mei 2024
Dear Guest,Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! I hope your next stay is just around the corner. We thank you for your Loyalty.

8/10 – Goed

Abdulmajeed

Good
2 nachten verbleven in april 2024
Reactie van Ingrid Rodriguez op 14 mei 2024
Dear Guest,Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! I hope your next stay is just around the corner. We thank you for your Loyalty.

10/10 – Uitstekend

Kjanai

Front desk staff was very nice
3 nachten verbleven in april 2024
Reactie van Ingrid Rodriguez op 14 mei 2024
Dear Guest, Thank you for taking the time to review your stay with us. I am very pleased to hear that our staff made your stay pleasant. Looking forward to seeing you again soon.

10/10 – Uitstekend

Yan

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
good
4 nachten verbleven in maart 2024
Reactie van Ingrid Rodriguez op 14 mei 2024
Dear Guest, Thank you for taking the time to review your stay with us. I am very pleased to hear that our staff made your stay pleasant. Looking forward to seeing you again soon.

10/10 – Uitstekend

Abdulmajeed

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Good
2 nachten verbleven in maart 2024
Reactie van Ingrid Rodriguez op 14 mei 2024
Dear Guest, Thank you for taking the time to review your stay with us. I am very pleased to hear that our staff made your stay pleasant. Looking forward to seeing you again soon.

10/10 – Uitstekend

Camilo

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
G
1 nacht verbleven in maart 2024
Reactie van Ingrid Rodriguez op 14 mei 2024
Dear Guest, Thank you for taking the time to review your stay with us. I am very pleased to hear that our staff made your stay pleasant. Looking forward to seeing you again soon.

10/10 – Uitstekend

Jorge

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice people working there and wonderful FREE breakfast!!
3 nachten verbleven in maart 2024
Reactie van Jose - Front Desk op 10 apr 2024
Thank you for your review! We hope to see you back!

2/10 – Ontzettend slecht

Ramire

Reisde met partner
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
I regret to inform you that my recent experience at Comfort Suites Orlando Airport was highly unsatisfactory. During both mornings of our stay, the breakfast had run out, leaving us unable to eat. Despite inquiring about when the food would be replenished, we received no response or timeline.Furthermore, when we attempted to check out a day earlier due to unforeseen circumstances via Expedia, we were informed by Expedia that they had approached the hotel. However, upon check-out, Ms. Euclid Persaud at the front desk claimed Expedia had not contacted her and refused to authorize our early departure.Adding to the disappointment, the manager on duty exhibited unprofessional behavior by addressing a worker in Spanish, assuming we couldn't understand. Unfortunately, we comprehended every word, including her misinforming the staff member about their lateness, which was incredibly inappropriate.Overall, the lack of breakfast availability, uncooperative attitude regarding our early departure, and unprofessional conduct exhibited by the manager on duty have left a lasting negative impression. We have no intention of returning to Comfort Suites Orlando Airport and cannot recommend it to others.
3 nachten verbleven in maart 2024
Reactie van Ingrid Rodriguez op 14 mei 2024
Dear Guest,We are very sorry for not being able to provide you with complete satisfaction; Do you inform the front desk abaout this issue. Please Note that our breakfasttimes are Monday - Fridays from 6am-9:30am and Saturdays anad and Sundays from 7am-10am.We you arrived past breakfast time, we will be more than welcome to provide you with a fruit , a yogurt or a bagle. Please note that we do not cook past the breakfast time. The breakfast is replenish each time during the Breakfast hours.Please Note, That we are multy language, We speack all languages to bettr assist our customers. You was advised that due to the type of booking you had , it wont be no refund for any early departure. I apologize for the inconvenience.

8/10 – Goed

Stefanie

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Shuttle to the airport and many dinner choices. Front desk was friendly and helpful. Breakfast was great and the lemon water all day in the lobby was a nice touch. Perfect for our family of five needing a place close to the airport at the end of our Florida trip.
1 nacht verbleven in april 2024
Reactie van Jose - Front Desk op 10 apr 2024
Thank you for your review! We hope to see you back!

10/10 – Uitstekend

carla

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Kids snd big family Welcoming
2 nachten verbleven in april 2024
Reactie van Jose - Front Desk op 10 apr 2024
Thank you for your review! We hope to see you back!

8/10 – Goed

Schumacher

1 nacht verbleven in april 2024
Reactie van Ingrid Rodriguez op 14 mei 2024
Dear Guest,We were delighted to serve you during your recent stay at Comfort Suites Orlando Airport. We realize you have a choice in hotel properties and we appreciate your business.

10/10 – Uitstekend

Samuel

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in maart 2024
Reactie van Jose - Front Desk op 10 apr 2024
Thank you for your review! We hope to see you back!

10/10 – Uitstekend

Kushal

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Spacious bathroom, big rooms, decent options for breakfast & very helpful n ever smiling staff..
3 nachten verbleven in maart 2024
Reactie van Jose - Front Desk op 10 apr 2024
Thank you for your review! We hope to see you back!

10/10 – Uitstekend

Lakeeta

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in maart 2024
Reactie van Jose - Front Desk op 10 apr 2024
Thank you for your review! We hope to see you back!

8/10 – Goed

Dario F

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Nice, close to the airport, property with shuttle service. Clean, pleasant staff and comfortable.
1 nacht verbleven in maart 2024
Reactie van Jose - Front Desk op 10 apr 2024
Thank you for your review! We hope to see you back!

8/10 – Goed

Randell

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Just Stayed for one night, hotel was clean and well maintained, 10 min drive from airport.
1 nacht verbleven in maart 2024
Reactie van Jose - Front Desk op 10 apr 2024
Thank you for your review! We hope to see you back!

8/10 – Goed

Damon

1 nacht verbleven in maart 2024
Reactie van Ingrid Rodriguez op 14 mei 2024
Dear Guest,Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! I hope your next stay is just around the corner. We thank you for your Loyalty.

6/10 – Redelijk

Steven

Zakenreiziger
Positief: Personeel en service
Property is dated, air unit was inconsistent....too hot, too cold - difficult to sleep soundly. Pillows were strangely square and not comfortable.
2 nachten verbleven in maart 2024
Reactie van Jose - Front Desk op 10 apr 2024
Thank you for your review! We apologize for the inconveniences, We will work on it in order to give a better service. We appreciate your feedback!

8/10 – Goed

Roy

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We liked the free airport shuttle and the free breakfast which was very good. The staff were all friendly and helpful. Our room was clean and the hallways and room did have a slight odor of cleaning products. The breakfast area was available to guests and both evenings we were there it was well used for socializing. We used the Link system of public transit to go to Universal Studios and the stops both ways were very close to the hotel. The hotel helped arrange our shuttle to the cruise port well in advance. One drawback is that there are 8 restaurants within a 15 minute walk, but 6 were chains and one of the others had limited evening hours.
2 nachten verbleven in maart 2024
Reactie van Jose - Front Desk op 10 apr 2024
Thank you for your review! We hope to see you back!

4/10 – Matig

Jessica

Positief: Staat van de accommodatie en faciliteiten
Negatief: Personeel en service
1 nacht verbleven in maart 2024
Reactie van Jose - Front Desk op 10 apr 2024
Thank you for your review! We hope to see you back!

8/10 – Goed

Jeremy

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van Jose - Front Desk op 10 apr 2024
Thank you for your review! We hope to see you back!

10/10 – Uitstekend

José

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Muy buena relación calidad precio, para un hotel 3 estrellas cerca del aeropuerto de Orlando. Los empleados muy amables y suficiente variedad en el desayuno que incluye
1 nacht verbleven in maart 2024
Reactie van Jose - Front Desk op 10 apr 2024
Thank you for your review! We hope to see you back!

10/10 – Uitstekend

Carmen

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Like
1 nacht verbleven in maart 2024
Reactie van Jose - Front Desk op 10 apr 2024
Thank you for your review! We hope to see you back!

8/10 – Goed

Teneka

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The property was older but clean and comfortable. We had issues a couple of times getting in the room with the key card.
3 nachten verbleven in maart 2024
Reactie van Jose - Front Desk op 20 mrt 2024
Thanks for your review! We hope to see you back!

10/10 – Uitstekend

Wigberto Trujillo

3 nachten verbleven in maart 2024
Reactie van Jose - Front Desk op 10 apr 2024
Thank you for your review! We hope to see you back!

10/10 – Uitstekend

Rolando

4 nachten verbleven in maart 2024
Reactie van Jose - Front Desk op 20 mrt 2024
Thanks for your review! We hope to see you back!

8/10 – Goed

VERA LUCIA, Orlando

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in maart 2024
Reactie van Jose - Front Desk op 20 mrt 2024
Thanks for your review! We hope to see you back!