I was disappointed with the owner before I even arrived to the property. I had booked this rental nearly 8 months in advance. My family was planning on spending our first 3 nights in Florida at the ocean and our final 6 days at this property. Three days before my trip begins, I received a cancelation notice of of our ocean property due to hurricane Ian. After scrambling to find another rental, I reach out to this owner to make sure that there was no damage to this property. I wanted to ensure this one was ok, and if not, to allow me more time to find another location if there was damage. The owner failed to respond at all.
Once arriving at the property we found that it was in need of a lot of maintenance and cleaning. Upon entering the kitchen there are several cabinets where the front are peeling off. Above the kitchen sink on the wall/ceiling there were splatters of food. There was also mold behind the faucet. The tile flooring going towards the garage had grout that was chipping away. We had to constantly pick it up so that we didn't step on the sharp pieces. All of the bedrooms were very out dated and beds were very uncomfortable. In the princess bedroom upstairs, the TV couldn't be hooked up. The pool area could have been very nice with a good cleaning. I own an inground pool at my own home, and know the proper cleaning of it. This one had black mold/algae on the underside of the pavers where the water easily hits it. It was especially bad in the hot tub part. I would not recommend this property.
On our 2nd to last day at the home, we used the oven for the first time. It burned our garlic toast and we opened a window to let the smell out. Everyone was in the pool and my husband walked into the garage to get some pool towels. When he shut the garage door, the entire bottom half of the window fell out of the sash and broke. The metal brackets that old the window in also fell out of the opopening. I called the owner immediately who instantly got snippy with me about when had happened. Fortunately, maintenance was able to have it repaired the same day. Two days later, I received an extra charge of 200.00. The owner claims we didn't latch it properly. Not sure how the owner could tell from Michigan. Also not sure how the window sash would fall out from not latching it properly. The property is not safe and I wouldn't recommend it.
The pros of the stay was the community pool and kids water slides area. My kids had a lot of fun there.