2 buitenzwembaden, een verwarmd zwembad, zwembadcabana's (toeslag)

Beoordelingen van Hilton Orlando Buena Vista Palace Disney Springs Area

4 out of 5
Hilton Orlando Buena Vista Palace Disney Springs Area
1900 East Buena Vista Drive, Lake Buena Vista, FL

Beoordelingen

8,0

Zeer goed

Gastenscore: 10 - Uitstekend. 646 van 1262 beoordelingen" "
Gastenscore: 8 - Goed. 259 van 1262 beoordelingen" "
Gastenscore: 6 - Redelijk. 158 van 1262 beoordelingen" "
Gastenscore: 4 - Matig. 100 van 1262 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 99 van 1262 beoordelingen" "

8,2/10

Netheid

8,4/10

Personeel en service

8,4/10

Voorzieningen

8,0/10

Staat van de accommodatie en faciliteiten

8,2/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Quinn

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in mei 2024

2/10 – Ontzettend slecht

Celeste

Reisde met familie
Negatief: Netheid
Dirty cups in the room and extra unexplained charges
1 nacht verbleven in mei 2024
Reactie van Hilton Orlando Buena Vista Palace op 21 mei 2024
We appreciate your feedback in regard to your recent stay. We regret that you found issues with the room and thank you for bringing your concerns to our attention so we can properly address them. At your earliest convenience, please contact us directly to further discuss your billing inquiries.

10/10 – Uitstekend

Manual

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The whole staff was wonderful from the guy who parks your car, the people and the concierge the people that register you all were wonderful
3 nachten verbleven in mei 2024
Reactie van Hilton Orlando Buena Vista Palace op 21 mei 2024
Thank you for the glowing review. We pride ourselves on providing each guest with excellent service and we are overjoyed to hear that we achieved this during your stay. We hope to welcome you again soon!

10/10 – Uitstekend

Manual

Reisde met familie
Positief: Voorzieningen
The staff was polite. They were wonderful.
1 nacht verbleven in mei 2024
Reactie van Hilton Orlando Buena Vista Palace op 21 mei 2024
Thank you for your review. We are pleased to hear that our staff was able to make your stay memorable. We hope to welcome you again soon!

8/10 – Goed

Raymond, Rio Rancho

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in mei 2024
Reactie van Hilton Orlando Buena Vista Palace op 21 mei 2024
Thank you for your wonderful review. We hope to welcome you again soon!

10/10 – Uitstekend

Matthew

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Easy walking distance to Disney Springs and from there you're able to utilize Disney Buses to anywhere or take a boat ride to Port Orleans/French Quarter.
3 nachten verbleven in februari 2024
Reactie van Hilton Orlando Buena Vista Palace op 15 mei 2024
We are thrilled to hear that your experiences at Hilton Orlando Buena Vista Palace have been delightful. It's fantastic to hear that you enjoyed our walkable distance to Disney Springs. We hope to welcome you again soon!

10/10 – Uitstekend

Madison

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Lovely property, our room was clean, comfortable and a lovely size. Walking distance to Disney Springs.
2 nachten verbleven in mei 2024
Reactie van Hilton Orlando Buena Vista Palace op 15 mei 2024
Thank you so much for your wonderful review! We're delighted to hear that you had a fantastic stay with us. Providing clean and comfortable accommodations, along with excellent service, is our top priority. We can't wait to welcome you back on your next trip!

4/10 – Matig

Eli

Reisde met partner
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Me and the wife went for our anniversary getaway from the kids to dine and stay near Disney Springs. First thing the room had this awful musty smell, I don't know if due to a ac leak or what but it instantly spiked our allergies.The thermostat was set to 68,maybe that caused everything to be damp and wet. Secondly the TV in our room didn't even work. We enjoyed our time in Disney Springs, went to a show, had dinner, grabbed desert. We got back to the hotel around 10pm, showered and layed down to sleep. Apparently this weekend there was a cheerleading competition nearby, we were awoken around 1045pm by what sounded like 500 cheerleaders/parents coming back from the competition, they were all in the lobby screaming and clapping well past midnight. I called the front desk and they just said "well they all just got back" not really enforcing any quiet time. If I am paying over 300 bucks for one night, I expect to not have a crowd of people screaming until 1 in the morning. I will say the pool and lazy river is great, and the letter press resteraunt was very good. The rest felt neglected and left more to desire.
1 nacht verbleven in mei 2024
Reactie van Hilton Orlando Buena Vista Palace op 14 mei 2024
Thank you for choosing to stay with us and for providing your review. We regret that you found issues with the room and noise levels. We will be sure to have our engineering team check the guest room’s TV. We appreciated speaking to you while you were on property and providing you with some compensation to your account for the noise levels. We hope to have the chance to serve you in the future so you can take advantage again of our close proximity to Disney Springs and another night out with your wife. We do apologize again for these concerns and thank you for bringing these to our attention so we can properly address them.

10/10 – Uitstekend

Kimberly

1 nacht verbleven in april 2024
Reactie van Hilton Orlando Buena Vista Palace op 10 mei 2024
Thank you so much for your wonderful review and we hope to welcome you again soon to the Hilton Orlando Buena Vista Palace.

10/10 – Uitstekend

Gregory, Ypsilanti

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great pool and lazy river. Very squeally toilet and some very loud people in adjoining rooms. Otherwise a fantastic stay
4 nachten verbleven in mei 2024
Reactie van Jared op 7 mei 2024
We're very happy to hear you enjoyed your stay!

4/10 – Matig

Donald

Reisde met familie en kleine kinderen
Positief: Personeel en service, staat van de accommodatie en faciliteiten
VERY NOISY very overpriced inconvenient parking very dated and small washrooms will not return or recommend
1 nacht verbleven in mei 2024
Reactie van Hilton Orlando Buena Vista Palace op 10 mei 2024
We're regret to hear about your disappointing experience. Providing a clean and comfortable environment, as well as exceptional service, is our standard, and it's disheartening to hear that we fell short of your expectations. We appreciate your feedback and will use it to make improvements moving forward. Please know that we're committed to ensuring all our guests have a positive experience, and we hope you'll consider giving us another chance in the future.

6/10 – Redelijk

Wendy

Reisde met familie
Positief: Netheid, personeel en service en voorzieningen
Parking was a bit confusing and out of the way. But hotel was very clean and staff were friendly.
1 nacht verbleven in april 2024
Reactie van Hilton Orlando Buena Vista Palace op 10 mei 2024
Thank you for sharing your wonderful experience at Hilton Orlando Buena Vista Palace! Your feedback regarding the parking areas and its impact on your stay is invaluable. Your insights will help us in our ongoing efforts to enhance guest experiences. We look forward to welcoming you back for a seamless stay from start to finish.

10/10 – Uitstekend

Monica

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great experience
1 nacht verbleven in mei 2024
Reactie van jared op 7 mei 2024
We're very happy to hear you enjoyed your stay!

10/10 – Uitstekend

Deborah, WALDORF

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We enjoyed the amenities.
4 nachten verbleven in april 2024
Reactie van Hilton Orlando Buena Vista Palace op 1 mei 2024
Thank you so much for your wonderful review! Looking forward to welcoming you back soon for another great stay at Hilton Orlando Buena Vista Palace!

10/10 – Uitstekend

Paul

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
0k
3 nachten verbleven in april 2024
Reactie van Jared op 30 apr 2024
Thank you for your review

10/10 – Uitstekend

Amy

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Hotel and rooms were clean and the bed is super comfortable! Great food options within the hotel. Would definitely stay here again.
1 nacht verbleven in april 2024
Reactie van Hilton Orlando Buena Vista Palace op 29 apr 2024
We are thrilled to hear that your experiences at Hilton Orlando Buena Vista Palace have been delightful. It's fantastic that clean and spacious accommodations left such a lasting impression. We hope to have the pleasure of welcoming you back soon for another enjoyable stay!

6/10 – Redelijk

Nicole

Reisde met partner
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Overall we had a nice stay at the Hilton Orlando Buena Vista Palace Disney Springs Area. We had to switch rooms on the second night as there was an alarm going off for a while and they could not figure out where it was coming from, it was nice of them to allow us to live rooms and the second room we had was nice, but there was non stop banging from the water pipes. We did not want to switch rooms again so we just sucked it up. The rooms were somewhat clean, but definitely could have been better. The pool area was excellent and that was our favourite part of the hotel. The water was warm and the Lagoon was a great feature. Lots of seating options so you’re not fighting for a seat, was a great area of the hotel. The pathway to Disney Springs was also very handy and just a short walk away. This was also a great feature and we used it daily! The shuttle service to the parks was good, but the wait times was a bit frustrating at the end of the night especially when you just want to go back to the hotel after a long day. I can say that the Letterpress restaurant was not good. The service was slow and they messed up our meal as well as the table beside us, so we only ate there once and then went to Disney Springs for the rest of our meals. Overall I give it 3 stars as there were some nice amenities, but definitely could use some updates and work on the cleanliness.
5 nachten verbleven in april 2024
Reactie van Hilton Orlando Buena Vista Palace op 1 mei 2024
We're thrilled you chose Hilton Orlando Buena Vista Palace and are delighted to hear about your positive experience with our zero-entry float lagoon and walkable distance to Disney Springs. Your feedback regarding the noise levels and shuttle service and its impact on your stay is invaluable. We understand the inconvenience caused and appreciate your perspective. Rest assured, your insights will help us in our ongoing efforts to enhance guest experiences. We look forward to welcoming you back for a seamless stay from start to finish.

8/10 – Goed

Amanda

Zakenreiziger, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Don’t care for the $25/day parking but other than that it was a very pleasant stay. If doing breakfast at the Letterpress make sure to ask for Maureen. She was wonderful.
1 nacht verbleven in april 2024
Reactie van Hilton Orlando Buena Vista Palace op 29 apr 2024
We are thrilled to hear that your experiences at Hilton Orlando Buena Vista Palace have been delightful. We are thrilled to hear that Maureen provided you with exceptional service at Letterpress during your stay at Hilton Orlando. We will be sure to pass along your kind words to Maureen and the entire team. We hope to have the pleasure of welcoming you back soon for another enjoyable stay!

6/10 – Redelijk

Maryam

Positief: Netheid
Negatief: Personeel en service, staat van de accommodatie en faciliteiten
Overal ok The location is great
3 nachten verbleven in april 2024
Reactie van Hilton Orlando Buena Vista Palace op 25 apr 2024
Thank you for sharing your experience at Hilton Orlando Buena Vista Palace. It's fantastic to hear that you enjoyed our great location, just minutes from the Disney Theme Parks and walkable distance to Disney Springs. We hope to have the pleasure of welcoming you back again soon!

10/10 – Uitstekend

Cynthia

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Had a great stay would definitely stay again
3 nachten verbleven in maart 2024
Reactie van Hilton Orlando Buena Vista Palace op 23 apr 2024
Thank you for your glowing review! We're thrilled to hear that we exceeded your expectations and provided you with a magical experience. We are pleased to hear your excitement for a return visit and can't wait to welcome you back for another memorable stay.

8/10 – Goed

Jessica

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
La propiedad está bien ubicada frente a Disney's springs, se puede ir a pie. En mi opinión el hotel no está mal pero encuentro que deberia ser un poco mas económico ya que le hacen falta mejoras y actualizaciones. La limpieza excelente y en 1er piso hacen unas pizzas espectaculares. El personal de la cafeteria excelente, sevicial y hablaban español.
5 nachten verbleven in maart 2024
Reactie van Hilton Orlando Buena Vista Palace op 22 apr 2024
Thank you so much for your wonderful review! Our team takes great pride in the on-site market, Citrus28, and having a variety of items for every single guest including handmade pizzas. We are also pleased to hear that that our convenient proximity to Disney Springs enhanced your experience at our resort. Looking forward to welcoming you back soon for another great evening at the Hilton Orlando Buena Vista Palace!

6/10 – Redelijk

Mohit

Positief: Personeel en service
Negatief: Netheid
3 nachten verbleven in april 2024
Reactie van Hilton Orlando Buena Vista Palace op 22 apr 2024
Thank you for your review, Mohit. We hope to have the opportunity to better serve you in the future.

10/10 – Uitstekend

Amanda

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent service all around!
1 nacht verbleven in april 2024
Reactie van Hilton Orlando Buena Vista Palace op 17 apr 2024
Thank you for your review. We are so pleased to hear that our team members were able to make your stay rewarding. We hope to welcome you again soon!

2/10 – Ontzettend slecht

Joseph

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in maart 2024
Reactie van Hilton Orlando Buena Vista Palace op 15 apr 2024
Thank you for your review and we hope to have the opportunity to welcome you again in the future.

10/10 – Uitstekend

Jessica

3 nachten verbleven in april 2024
Reactie van Jared op 7 mei 2024
We're very happy to hear you enjoyed your stay!

8/10 – Goed

Robert

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The pool , lazy river , staff, shades, and cleanliness all great!
2 nachten verbleven in april 2024
Reactie van Hilton Orlando Buena Vista Palace op 15 apr 2024
Thank you for your great review!

10/10 – Uitstekend

Kelly

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This is the ultimate site to stay for a Disney trip. Price wise this was excellent and the location is perfect!!!
5 nachten verbleven in april 2024
Reactie van Jared op 9 apr 2024
Thank you for your feedback. We are glad you enjoyed your stay!

10/10 – Uitstekend

Dermontti, San Diego

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
My family and I didn't like the noise from either the pipes or ductwork during the night time and in the early morning. We couldn't sleep with all the noise.
4 nachten verbleven in april 2024
Reactie van Jared op 9 apr 2024
I apologize for the inconvenience of the noise, but we are glad that the rest of your stay was good.

10/10 – Uitstekend

Jennifer

Reisde met familie en kleine kinderen
Positief: Staat van de accommodatie en faciliteiten
Great place to stay with convenient transportation to all Disney parks and walking distance to Disney Springs dining and shopping.
4 nachten verbleven in april 2024
Reactie van Jared op 9 apr 2024
We are glad you enjoyed your stay!

8/10 – Goed

timothy

2 nachten verbleven in maart 2024
Reactie van Hilton Orlando Buena Vista Palace op 29 apr 2024
Thank you so much for your wonderful review! Looking forward to welcoming you back soon for another great stay at the Hilton Orlando Buena Vista Palace!

8/10 – Goed

Jyothi

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service en voorzieningen
While this hotel is one of my preferred properties in the area, I will choose to stay on a Lowe and hopefully more recently renovated floor. The rooms on the higher floors were smaller and cramped. Some fixtures were visibly chipped, aged or shabby. The balcony was visibly dirty, grimy and had what looked like ash on the furniture.
3 nachten verbleven in april 2024
Reactie van Hilton Orlando Buena Vista Palace op 8 apr 2024
Thank you for your review and we hope to have the chance to welcome you back in the future.

10/10 – Uitstekend

Elizabeth

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This property is amazing! The staff was friendly and the facility was clean and welcoming! Pool and Lazy River were the best!
1 nacht verbleven in april 2024
Reactie van Hilton Orlando Buena Vista Palace op 8 apr 2024
We are so pleased to hear that you enjoyed your stay with us!

10/10 – Uitstekend

Karen

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
4 nachten verbleven in april 2024
Reactie van Hilton Orlando Buena Vista Palace op 8 apr 2024
Thank you for your great review!

10/10 – Uitstekend

Michelle

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
4 nachten verbleven in april 2024
Reactie van Hilton Orlando Buena Vista Palace op 8 apr 2024
Thank you for your wonderful review.

10/10 – Uitstekend

Lauren

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Hotel was very clean. Room was up to date and spacious. Traveled with 2 children who had a blast with the activities held on hotel ground. Will definitely be going back.
3 nachten verbleven in maart 2024
Reactie van Hilton Orlando Buena Vista Palace op 8 apr 2024
We are so pleased to hear that you enjoyed your stay with us. We hope to welcome you again soon.

10/10 – Uitstekend

Eugene

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The view and amenities were wonderful
1 nacht verbleven in maart 2024
Reactie van Hilton Orlando Buena Vista Palace op 8 apr 2024
Thank you so much for the amazing review.

10/10 – Uitstekend

Katy

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van Hilton Orlando Buena Vista Palace op 8 apr 2024
Many thanks for the great review.

10/10 – Uitstekend

Tony

Reisde met familie en kleine kinderen
Lots in the area
1 nacht verbleven in april 2024
Reactie van Hilton Orlando Buena Vista Palace op 8 apr 2024
Thank you for your great review!

10/10 – Uitstekend

Rosa, Secaucus

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Excelente servicio y muy confortable
4 nachten verbleven in maart 2024
Reactie van Hilton Orlando Buena Vista Palace op 4 apr 2024
Thank you for awesome review. We hope to see you again soon!

10/10 – Uitstekend

Lindsey, Burton

Positief: Netheid, personeel en service
7 nachten verbleven in maart 2024
Reactie van Hilton Orlando Buena Vista Palace op 4 apr 2024
Thank you for your great review. We are so pleased to hear that you enjoyed your stay with us.

10/10 – Uitstekend

JOSE ARMANDO NAVARRO

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Súper hotel. Excelente
6 nachten verbleven in maart 2024
Reactie van Hilton Orlando Buena Vista Palace op 1 apr 2024
We greatly appreciate your amazing review!

6/10 – Redelijk

JUAN

Positief: Staat van de accommodatie en faciliteiten
2 nachten verbleven in maart 2024
Reactie van Hilton Orlando Buena Vista Palace op 1 apr 2024
Many thanks for your review.

10/10 – Uitstekend

Danica

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great hotel! We love visiting and staying at this resort every year. It has become a staple in our trips to Disney.
3 nachten verbleven in maart 2024
Reactie van Hilton Orlando Buena Vista Palace op 1 apr 2024
We are so pleased to hear that you enjoyed your stay at our resort! We hope to welcome you back soon.

6/10 – Redelijk

Kim

1 nacht verbleven in maart 2024
Reactie van Hilton Orlando Buena Vista Palace op 1 apr 2024
We appreciate your feedback in regard to your stay.

10/10 – Uitstekend

Andrea

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This is a great property with friendly staff and nice amenities.
2 nachten verbleven in maart 2024
Reactie van Hilton Orlando Buena Vista Palace op 1 apr 2024
Thank you for your great review. We hope to see you again soon.

4/10 – Matig

martin, Mississauga

Reisde met familie
Positief: Personeel en service
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
time to put the dog down. This is old. Can't believe Hilton is putting their name on this property. NOT to standard. Rooms are really old and in bad shape especially the bathrooms
1 nacht verbleven in maart 2024
Reactie van Hilton Orlando Buena Vista Palace op 1 apr 2024
Your comments are most appreciated and will be addressed by our leadership team to determine where improvements can be made to better serve our guests in the future. We appreciate your feedback and hope we will have the opportunity to welcome you again.

4/10 – Matig

Luis Gerardo

Reisde met familie
El hotel es horrible, no hacen las habitaciones. No volvería jamás. Súper chafo.
2 nachten verbleven in maart 2024
Reactie van Hilton Orlando Buena Vista Palace op 1 apr 2024
Thank you for your review and we hope to have the opportunity to welcome you again in the future.

8/10 – Goed

joy

2 nachten verbleven in maart 2024
Reactie van Hilton Orlando Buena Vista Palace op 22 apr 2024
We greatly appreciate your feedback, Joy. We hope to have the pleasure of welcoming you back again soon!

8/10 – Goed

Dominic

2 nachten verbleven in maart 2024
Reactie van Hilton Orlando Buena Vista Palace op 22 apr 2024
Thank you for your wonderful review, Dominic. We're delighted your stay was memorable and look forward to welcoming you back for another fantastic getaway.

8/10 – Goed

Emily Papa

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
We enjoyed our stay and it seemed like there were a lot of Disney transportation perks!
1 nacht verbleven in maart 2024
Reactie van Hilton Orlando Buena Vista Palace op 29 mrt 2024
Thank you for your amazing review. We are so happy to hear that you enjoyed our shuttle transportation to the 4 Disney Theme Parks. We look forward to welcoming you back in the future.