Accommodatievoorzieningen

Beoordelingen van Holiday Inn & Suites Orlando SW - Celebration Area, an IHG Hotel

3 out of 5
Holiday Inn & Suites Orlando SW - Celebration Area, an IHG Hotel
5711 W Irlo Bronson Memorial Hwy, Kissimmee, FL

Beoordelingen

7,8

Goed

Gastenscore: 10 - Uitstekend. 578 van 1441 beoordelingen" "
Gastenscore: 8 - Goed. 414 van 1441 beoordelingen" "
Gastenscore: 6 - Redelijk. 229 van 1441 beoordelingen" "
Gastenscore: 4 - Matig. 105 van 1441 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 115 van 1441 beoordelingen" "

7,8/10

Netheid

8,0/10

Personeel en service

8,0/10

Voorzieningen

7,4/10

Staat van de accommodatie en faciliteiten

8,2/10

Milieuvriendelijkheid

Beoordelingen

6/10 – Redelijk

michel, alblasserdam

Hotel langs ontsluitingsweg 10 min van D-parken
Balie personeel was kortaf, onduidelijk in informatie, maar kan ook aan degene liggen die ons hielp. Gedateerd hotel, kleine badruimte/toilet, schoon. Kamer aan achterzijde waar de afzuigingen van lager gelegen voorzieningen te horen was. Opletten ivm extra kosten van ontbijt en servicefee nog niet inbegrepen.

10/10 – Uitstekend

Johannes Albertus

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Hotel in buurt Disney.
Fijn verblijf. Restaurant beschikbaar.
Reactie van General Manager op 20 sep 2016
Nous vous remercions de votre note 5 étoiles et examen de notre hôtel. Nous apprécions les commentaires de psoitve et nous sommes impatients de vous voir sur votre prochain voyage à la région.

4/10 – Matig

bart

Negatief: Netheid, staat van de accommodatie en faciliteiten
Beter een ander hotel kiezen
Hotel dat duidelijk over de datum heen is. Personeel is ook totaal niet geïnteresseerd.
Reactie van General Manager op 17 sep 2016
Dear Traveler, Thank you for your review! Please consider us in the future!

8/10 – Goed

Esther

The hotel was what I expected… the only thing I saw that could have been better is mold growing in the shower…. For the price I was satisfied
4 nachten verbleven in mei 2024
Reactie van Luz op 16 mei 2024
Thank you for sharing your feedback with us. We're glad to hear that overall, your stay met your expectations and that you found the price satisfactory. However, we're sorry to learn about the issue you encountered with mold in the shower. Ensuring a clean and comfortable environment for our guests is paramount, and we apologize for any inconvenience this may have caused. Rest assured, we will address this matter promptly with our housekeeping team to prevent recurrence. We appreciate your understanding and hope to have the opportunity to welcome you back for an improved experience in the future. If there's anything else we can do to enhance your stay next time, please don't hesitate to let us know.

2/10 – Ontzettend slecht

Gurpreet

Reisde met partner
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Each day of our stay here, there were beetles in our room. We tried to deal with it bc everytime we passed the front desk there were long lines. When we did bring it to the attention of the front desk, we were told the manager can only offer us 3k points. Option A was to switch rooms but we did not want to switch rooms since we had only a few hours left of our short stay. when we searched the points- we realized it is equivalent to not even close to half a night’s stay. The manager did not budge. Would not stay here going forward. Also there is a very foul smell when you are in the lobby.
4 nachten verbleven in mei 2024

10/10 – Uitstekend

megumi

1 nacht verbleven in mei 2024
Reactie van Luz op 16 mei 2024
Thank you for your feedback! We're thrilled to hear that you had a great stay with us. We hope to welcome you back again soon for another wonderful experience. If there's anything specific you enjoyed or if there's anything we can do to make your next stay even better, please let us know!

10/10 – Uitstekend

James

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Great service
1 nacht verbleven in mei 2024
Reactie van Luz op 16 mei 2024
Thank you so much for your fantastic rating! We're thrilled to hear that you had a perfect 5 out of 5 stay with us. Your satisfaction is our utmost priority, and we're delighted that we could meet your expectations. If there's anything specific that made your stay memorable or if there's anything we can do to make your next visit even better, please don't hesitate to let us know. We can't wait to welcome you back for another wonderful experience!

10/10 – Uitstekend

Michael

Positief: Netheid
1 nacht verbleven in mei 2024
Reactie van Luz op 16 mei 2024
Thank you for your feedback! We're thrilled to hear that you had a great stay with us. We hope to welcome you back again soon for another wonderful experience. If there's anything specific you enjoyed or if there's anything we can do to make your next stay even better, please let us know!

10/10 – Uitstekend

Nishino

Reisde met een groep, Zakenreiziger
この地域に出張があり、このエリアで最安値であったことなら5泊泊まりましたが、部屋は、普通にホリデーイン的な過不足ないものであり、すぐ道路の向かいには、オールドタウンという遊園地を含めて町並みがあり、出張の合間に、気軽に古いアメリカを楽しめました。プールにも、仕事の合間に入れました。同じように仕事で来られる方には最適と思います。
5 nachten verbleven in mei 2024
Reactie van Luz op 16 mei 2024
Thank you for choosing to stay with us during your business trip and for taking the time to share your feedback. We're glad to hear that you found our hotel to be conveniently located and affordable for your needs. It's wonderful to know that you were able to enjoy some leisure time exploring the nearby townscape and visiting the amusement park during your stay. We're also pleased that you found our amenities, like the pool, to be a refreshing break from your work schedule. We strive to provide a comfortable and convenient experience for all our guests, whether they're here for business or leisure, and we're delighted that we could meet your expectations. We hope to welcome you back again in the future for another great stay! If there's anything else we can do to enhance your experience next time, please let us know.

10/10 – Uitstekend

Brian

Positief: Netheid, staat van de accommodatie en faciliteiten
Property locale is the best for ESPN
4 nachten verbleven in april 2024
Reactie van Luz op 16 mei 2024
Thank you so much for your fantastic rating! We're thrilled to hear that you had a perfect 5 out of 5 stay with us. Your satisfaction is our utmost priority, and we're delighted that we could meet your expectations. If there's anything specific that made your stay memorable or if there's anything we can do to make your next visit even better, please don't hesitate to let us know. We can't wait to welcome you back for another wonderful experience!

10/10 – Uitstekend

Adam

Reisde met familie en kleine kinderen
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Everyone has been very friendly and helpful.
1 nacht verbleven in mei 2024
Reactie van Luz op 16 mei 2024
Thank you so much for your fantastic rating! We're thrilled to hear that you had a perfect 5 out of 5 stay with us. Your satisfaction is our utmost priority, and we're delighted that we could meet your expectations. If there's anything specific that made your stay memorable or if there's anything we can do to make your next visit even better, please don't hesitate to let us know. We can't wait to welcome you back for another wonderful experience!

10/10 – Uitstekend

Daniel, Innisfil

Reisde met familie en kleine kinderen
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Staff was excellent and very accommodating
3 nachten verbleven in mei 2024
Reactie van Luz op 16 mei 2024
Thank you for your kind words! We're delighted to hear that you found our staff excellent and accommodating during your stay. Providing exceptional service to our guests is always our top priority, and we're glad to hear that we succeeded in making your experience a positive one. If there's anything else we can do to enhance your future stays with us, please don't hesitate to let us know. We look forward to welcoming you back again soon!

10/10 – Uitstekend

soomin

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
I like it
1 nacht verbleven in mei 2024
Reactie van Caitlin op 7 mei 2024
Thank you so much for you're kind words! We're thrilled to hear that you enjoyed your recent stay with us!

10/10 – Uitstekend

Tina

Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
The property was clean. Breakfast was delicious. Shuttle to and from the Disney and Universal is convenient. Staff at the front desk were friendly and helpful. I would recommend this hotel for anyone traveling with children or an adult getaway.
8 nachten verbleven in april 2024
Reactie van Caitlin op 7 mei 2024
Thank you for sharing your positive experience with us! We're thrilled to hear that you enjoyed our property, breakfast and shuttle! Our team strives to provide friendly and helpful service to all our guests. We appreciate your recommendation and hope to welcome you back to our property in the future!

10/10 – Uitstekend

Anthony

Positief: Netheid, staat van de accommodatie en faciliteiten
2 nachten verbleven in april 2024
Reactie van Caitlin op 7 mei 2024
Thank you so much for your review! We're thrilled that you enjoyed your experience hear on property!

10/10 – Uitstekend

Anju

Reisde met een groep, Reisde met partner, Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
I really loved staying at this hotel. Very convenient to a lot of things. Including family I come to visit often. ALL the staff was very nice and welcoming and friendly. Stephanie, Victoria, Daniela and Amal were all very nice and helpful and there if I needed something. Planning to stay here again very soon.
1 nacht verbleven in april 2024
Reactie van Caitlin op 7 mei 2024
We're thrilled to hear you loved your stay! Thank you for your kind words about our staff- well be sure to pass them along! Looking forward to welcoming you back soon!

10/10 – Uitstekend

Jennifer

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
I stayed here for 9 days while my daughter was attending her cheerleading competition at ESPN. The stay was excellent I came back to a cleaned room everyday. The staff was very accommodating when we needed a late checkout because our flight was delayed going home. Will stay here again in the future.
9 nachten verbleven in april 2024
Reactie van Caitlin op 7 mei 2024
We are delighted to hear that you had an excellent stay! Thank you for choosing us and sharing your experience! We look forward to welcoming you back in the future!

8/10 – Goed

Michel

6 nachten verbleven in april 2024

10/10 – Uitstekend

Scott

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Front desk and bar staff very friendly
1 nacht verbleven in mei 2024
Reactie van Luz op 3 mei 2024
Thank you for your kind words! We're thrilled you enjoyed your stay with us. We hope to welcome you back again soon for another wonderful experience!

10/10 – Uitstekend

Erica

Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
It was a very nice place to stay.
2 nachten verbleven in april 2024
Reactie van Luz op 3 mei 2024
We're delighted you enjoyed your stay! Thank you for choosing us. We look forward to hosting you again in the future!

8/10 – Goed

PAOLA, HIALEAH

Reisde met familie en kleine kinderen
Negatief: Netheid, staat van de accommodatie en faciliteiten
Staff is very friendly and nice. Property needs updating. The rooms had a particular old smell to them. But front desk ladies were out of their way great to deal with.
2 nachten verbleven in april 2024
Reactie van Luz op 3 mei 2024
Thank you for your feedback. We're glad to hear you found our staff friendly and accommodating. We appreciate your comments about the property, and we'll take them into consideration as we strive to improve. We apologize for any inconvenience caused by the room's smell and assure you we're working to address this issue. We hope to have the opportunity to welcome you back for an even better experience in the future.

8/10 – Goed

Julissa

Reisde met familie
Positief: Netheid, voorzieningen
Good. Breakfast really good, worth to pay the extra.
1 nacht verbleven in april 2024
Reactie van Luz op 30 apr 2024
Please know that your feedback is extremely valuable to us. We have reviewed your feedback with staff and management to address appropriate measures for improvement. We hope that you will give us the opportunity to serve you again in the future.

10/10 – Uitstekend

Julie

Reisde met een groep
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Love this place
3 nachten verbleven in april 2024
Reactie van Luz op 30 apr 2024
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us and that you feel you received great service. It's something our staff takes great pride in, so we value your feedback. We will be sure to pass your kind words along to our team. Thanks again for staying with us. As a Priority Club Rewards member, we truly appreciate it. We hope to see you again soon! Sincerely, The Front Office Team

10/10 – Uitstekend

Deborah

Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Satisfecha
3 nachten verbleven in april 2024
Reactie van Luz op 30 apr 2024
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us and that you feel you received great service. It's something our staff takes great pride in, so we value your feedback. We will be sure to pass your kind words along to our team. Thanks again for staying with us. As a Priority Club Rewards member, we truly appreciate it. We hope to see you again soon! Sincerely, The Front Office Team

2/10 – Ontzettend slecht

Lamakia

Towels was dirty with hair all over them room did not look like the pictures I checked out 10 minutes after going into the room and was charged for a full night sink had tooth paste residue do not waste your time
2 nachten verbleven in april 2024
Reactie van Luz op 30 apr 2024
Please know that your feedback is extremely valuable to us. We have reviewed your feedback with staff and management to address appropriate measures for improvement. We hope that you will give us the opportunity to serve you again in the future.

8/10 – Goed

Janeth

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
El hotel esta bien ubicado, hay transporte para ir y regresar de los parques y también hay lugares para comer cerca.
4 nachten verbleven in april 2024
Reactie van Luz op 25 apr 2024
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us and that you feel you received great service. It's something our staff takes great pride in, so we value your feedback. We will be sure to pass your kind words along to our team. Thanks again for staying with us. As a Priority Club Rewards member, we truly appreciate it. We hope to see you again soon! Sincerely, The Front Office Team

10/10 – Uitstekend

Kayla

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
I loved the atmosphere everyone was so friendly and kind I am very pleased with my stay shoutout to the bartender she was amazing. I will definitely recommend I will be back.
4 nachten verbleven in april 2024
Reactie van Holiday Inn SW Celebration Area op 24 apr 2024
Thank you so much for your feedback! We hope to see you again very soon.

10/10 – Uitstekend

Christopher

Reisde met familie en kleine kinderen
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Front desk was great!
1 nacht verbleven in april 2024
Reactie van Holiday Inn SW Celebration Area op 24 apr 2024
Thank you so much for your feedback! We hope to see you again very soon.

8/10 – Goed

Scott Alan

Positief: Netheid, staat van de accommodatie en faciliteiten
Good
1 nacht verbleven in april 2024
Reactie van Luz op 22 apr 2024
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us and that you feel you received great service. It's something our staff takes great pride in, so we value your feedback. We will be sure to pass your kind words along to our team. Thanks again for staying with us. As a Priority Club Rewards member, we truly appreciate it. We hope to see you again soon! Sincerely, The Front Office Team

2/10 – Ontzettend slecht

Yolanda

Zakenreiziger, Reisde met partner
Negatief: Netheid, voorzieningen
I understand that ppl come and go but this place has roaches okay I live in Orlando and under stand this I don’t have no roaches so when I come to stay where I’m spending money the last thing I want to see is a roach it’s nasty and I will never stay there again
3 nachten verbleven in april 2024
Reactie van Luz op 22 apr 2024
Please know that your feedback is extremely valuable to us. We have reviewed your feedback with staff and management to address appropriate measures for improvement. We hope that you will give us the opportunity to serve you again in the future.

10/10 – Uitstekend

Ralph

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Awesome stay great staff
1 nacht verbleven in februari 2024
Reactie van Luz op 22 apr 2024
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us and that you feel you received great service. It's something our staff takes great pride in, so we value your feedback. We will be sure to pass your kind words along to our team. Thanks again for staying with us. As a Priority Club Rewards member, we truly appreciate it. We hope to see you again soon! Sincerely, The Front Office Team

2/10 – Ontzettend slecht

Brent

Negatief: Netheid, staat van de accommodatie en faciliteiten
I do not know how this hotel was rated excellent on Expedia. I rarely leave reviews, room stunk, bathroom grout was filthy, room very outdated, does not look like the room in the pictures. Very ran down.
1 nacht verbleven in april 2024
Reactie van Luz op 22 apr 2024
Thank you for your recent stay with us and for taking the time to review our property. We apologize for any issues you may have encountered.Sincerely,The Front Office Team

10/10 – Uitstekend

Maria, Riverview

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Me gustó todo. Empleados muy amables. Gracias Lorenzo y Gina!
2 nachten verbleven in april 2024
Reactie van Luz op 22 apr 2024
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us and that you feel you received great service. It's something our staff takes great pride in, so we value your feedback. We will be sure to pass your kind words along to our team. Thanks again for staying with us. As a Priority Club Rewards member, we truly appreciate it. We hope to see you again soon! Sincerely, The Front Office Team

8/10 – Goed

ERIK

Positief: Staat van de accommodatie en faciliteiten
The rooms were clean. I like the balcony. It was relaxing compared to the crazy outside.
1 nacht verbleven in april 2024
Reactie van Luz op 18 apr 2024
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us and that you feel you received great service. It's something our staff takes great pride in, so we value your feedback. We will be sure to pass your kind words along to our team. Thanks again for staying with us. As a Priority Club Rewards member, we truly appreciate it. We hope to see you again soon!

10/10 – Uitstekend

James, Welland

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
We had a three day stay. Upon our arrival the entrance to the property was very clean and welcoming. The front desk staff was courteous. the building and rooms were nice, clean and refreshing. The Property is well lit with lots of parking. I felt safe walking around the property at all times, night and day. I never used the pool, but the pool area is beautiful. Our stay was very pleasant. If I'm ever back in the area I would definitely stay at this hotel. I highly recommend this property.
3 nachten verbleven in april 2024
Reactie van Luz op 18 apr 2024
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us and that you feel you received great service. It's something our staff takes great pride in, so we value your feedback. We will be sure to pass your kind words along to our team. Thanks again for staying with us. As a Priority Club Rewards member, we truly appreciate it. We hope to see you again soon!

10/10 – Uitstekend

Alain

Positief: Netheid, staat van de accommodatie en faciliteiten
Sabrina at the reception is the BEST!
1 nacht verbleven in april 2024
Reactie van Luz op 18 apr 2024
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us and that you feel you received great service. It's something our staff takes great pride in, so we value your feedback. We will be sure to pass your kind words along to our team. Thanks again for staying with us. As a Priority Club Rewards member, we truly appreciate it. We hope to see you again soon!

10/10 – Uitstekend

Amanda

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
This property was close to all major Orlando attractions, has a really nice and large pool, good parking for guests, and close to restaurants and shops.
1 nacht verbleven in april 2024
Reactie van Luz op 18 apr 2024
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us and that you feel you received great service. It's something our staff takes great pride in, so we value your feedback. We will be sure to pass your kind words along to our team. Thanks again for staying with us. As a Priority Club Rewards member, we truly appreciate it. We hope to see you again soon!

8/10 – Goed

Armando

Bathrooms were not cleaned / hair left in showers and sinks
1 nacht verbleven in april 2024
Reactie van Luz op 18 apr 2024
Thank you for your recent stay with us and for taking the time to review our property. We apologize for any issues you may have encountered.Sincerely,Caitlin ThomasFront Office ManagerHoliday Inn Orlando SW Celebration Area

2/10 – Ontzettend slecht

Cynthia

Reisde met familie
Negatief: Netheid, staat van de accommodatie en faciliteiten
Make sure you get there early so you can get parking & look at your room too since there are cockroaches.
2 nachten verbleven in april 2024
Reactie van Luz op 18 apr 2024
Thank you for your recent stay with us and for taking the time to review our property. We apologize for any issues you may have encountered.Sincerely,Ruth M.Front Office ManagerHoliday Inn Orlando SW Celebration Area

10/10 – Uitstekend

Maria

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
The staff were absolutely amazing. Didn’t get their name but the 3 ladies at the front desk of the night of April 13th. They went above and beyond to get us what we needed regardless the time and how many other people may have been there. Magnificent customer service.
1 nacht verbleven in april 2024
Reactie van Luz op 18 apr 2024
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us and that you feel you received great service. It's something our staff takes great pride in, so we value your feedback. We will be sure to pass your kind words along to our team. Thanks again for staying with us. As a Priority Club Rewards member, we truly appreciate it. We hope to see you again soon!

10/10 – Uitstekend

Ramon

Reisde met partner, Reisde met familie
Positief: Netheid, staat van de accommodatie en faciliteiten
Recomendaciones pues volvemos
5 nachten verbleven in april 2024
Reactie van Luz op 18 apr 2024
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us and that you feel you received great service. It's something our staff takes great pride in, so we value your feedback. We will be sure to pass your kind words along to our team. Thanks again for staying with us. As a Priority Club Rewards member, we truly appreciate it. We hope to see you again soon!

6/10 – Redelijk

Heather

Reisde met partner
Positief: Netheid, voorzieningen
It was quiet, friendly, good location for dining & sights. In terms of cleanliness 2 long blacks hairs found in bathroom. Doesn't give me confidence area was well cleaned.
2 nachten verbleven in april 2024
Reactie van Luz op 18 apr 2024
Thank you for being our valued and loyal IHG Rewards Club member and for leaving us your valuable feedback. Please accept my deepest apology for the unexpected experience you had with your room and any shortfalls you have noticed. It is regrettable that we did not live up to expectations. Your feedback is very important to us as this continually helps us improve the facilities and guest services we offer to our guests.Thank you and we hope you give us another chance to show you how great our hotel is.

10/10 – Uitstekend

Wassim

Zakenreiziger
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Better than expected
2 nachten verbleven in april 2024
Reactie van Luz op 18 apr 2024
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us and that you feel you received great service. It's something our staff takes great pride in, so we value your feedback. We will be sure to pass your kind words along to our team. Thanks again for staying with us. As a Priority Club Rewards member, we truly appreciate it. We hope to see you again soon!

10/10 – Uitstekend

Brandon, Middletown

3 nachten verbleven in april 2024
Reactie van Luz op 30 apr 2024
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us and that you feel you received great service. It's something our staff takes great pride in, so we value your feedback. We will be sure to pass your kind words along to our team. Thanks again for staying with us. As a Priority Club Rewards member, we truly appreciate it. We hope to see you again soon! Sincerely, The Front Office Team

2/10 – Ontzettend slecht

Stefani

1 nacht verbleven in april 2024
Reactie van Luz op 18 apr 2024
Thank you for being our valued and loyal IHG Rewards Club member and for leaving us your valuable feedback. Please accept my deepest apology for the unexpected experience you had with your room and any shortfalls you have noticed. It is regrettable that we did not live up to expectations. Your feedback is very important to us as this continually helps us improve the facilities and guest services we offer to our guests.Thank you and we hope you give us another chance to show you how great our hotel is.

10/10 – Uitstekend

Irinesly

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
La housekiping (Adriana Cardona 2 building 8vo piso) es super atenta siempre pendiente a q todo este limpio y atenta con los huespedes, yo fuy esta vez con una pierna enyesada y ella todo el tiempo pendiente a si necesitaba algo y si estaba bien. En front desk hay un muchacho (pelo largo) q se porta super bien atento en todo momento siempre pendiente a q todo estuviera bien y q me sintiera agusto. Deveras el hotel se merece las 5 estrellas tienen un personal super bueno.
2 nachten verbleven in maart 2024
Reactie van Luz op 18 apr 2024
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us and that you feel you received great service. It's something our staff takes great pride in, so we value your feedback. We will be sure to pass your kind words along to our team. Thanks again for staying with us. As a Priority Club Rewards member, we truly appreciate it. We hope to see you again soon!

10/10 – Uitstekend

Julia

Reisde met familie en kleine kinderen
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
All the staff was amazing. Veronica was able to accommodate us and checked us in early after we had a long drive to Kissimmee. Room was clean, pool was great. Breakfast was good. I have no complaints. Will definitely stay again when I come back down.
4 nachten verbleven in april 2024
Reactie van Luz op 18 apr 2024
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us and that you feel you received great service. It's something our staff takes great pride in, so we value your feedback. We will be sure to pass your kind words along to our team. Thanks again for staying with us. As a Priority Club Rewards member, we truly appreciate it. We hope to see you again soon!

8/10 – Goed

Bonnie

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
It was a nice place to stay.
2 nachten verbleven in april 2024
Reactie van Luz op 18 apr 2024
Thank you for your recent stay with us and for taking the time to review our property. We apologize for any issues you may have encountered.

6/10 – Redelijk

athena

2 nachten verbleven in april 2024
Reactie van Luz op 30 apr 2024
Please know that your feedback is extremely valuable to us. We have reviewed your feedback with staff and management to address appropriate measures for improvement. We hope that you will give us the opportunity to serve you again in the future.

8/10 – Goed

Carmelo

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Close proximity
2 nachten verbleven in maart 2024
Reactie van Luz op 18 apr 2024
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us and that you feel you received great service. It's something our staff takes great pride in, so we value your feedback. We will be sure to pass your kind words along to our team. Thanks again for staying with us. As a Priority Club Rewards member, we truly appreciate it. We hope to see you again soon!