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Beoordelingen van Monumental Movieland Hotel Orlando

3 out of 5
Monumental Movieland Hotel Orlando
6233 International Drive, Orlando, FL

Beoordelingen

5,4
Gastenscore: 10 - Uitstekend. 229 van 1274 beoordelingen" "
Gastenscore: 8 - Goed. 165 van 1274 beoordelingen" "
Gastenscore: 6 - Redelijk. 243 van 1274 beoordelingen" "
Gastenscore: 4 - Matig. 212 van 1274 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 425 van 1274 beoordelingen" "

5,4/10

Netheid

6,0/10

Personeel en service

4,8/10

Voorzieningen

5,0/10

Staat van de accommodatie en faciliteiten

5,4/10

Milieuvriendelijkheid

Beoordelingen

2/10 – Ontzettend slecht

bernardus

18 nachten verbleven in december 2023
Reactie van Monumental Movieland op 22 jan 2024
Thank you for staying with us and letting us know the issues that you faced during your stay. We apologize for all the inconvenience. We will work hard to fix them and we hope that you can give us the opportunity to show the improvement. Best regards,

10/10 – Uitstekend

GR

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Good
3 nachten verbleven in mei 2024
Reactie van Monumental Movieland Hotel op 22 mei 2024
Thank you for sharing your experience rate and for staying with us! We hope to see you again soon.Be safe.Best regards,Monumental Movieland Hotel ORLANDO

6/10 – Redelijk

Jimmy

Reisde met partner
Negatief: Personeel en service, voorzieningen
Not much, your average one stop shop. If you just need somewhere to spend the night then this is your go to place.
2 nachten verbleven in mei 2024
Reactie van Monumental Movieland Hotel op 22 mei 2024
We apologize for all the inconvenience that you faced during your stay. We appreciate that you let us know so we can work to fix them. We hope that you can give us the opportunity to show the improvement.Best regards,Monumental Movieland Hotel ORLANDO

10/10 – Uitstekend

Milton

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in mei 2024
Reactie van Monumental Movieland Hotel op 22 mei 2024
Thank you for sharing your experience rate and for staying with us! We hope to see you again soon.Be safe.Best regards,Monumental Movieland Hotel ORLANDO

8/10 – Goed

Bianca, Marburg

Positief: Personeel en service
14 nachten verbleven in mei 2024
Reactie van Reservations Department op 18 mei 2024
Thank you for sharing your experience rate and for staying with us! We hope to see you again soon.Be safe.Best regards,Monumental Movieland Hotel ORLANDO

2/10 – Ontzettend slecht

Sara

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Personeel en service
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
La pulizia! Inesistente! Ce ne siamo andati a gambe elevate, non potevamo dormire in un letto con capelli e peli!!!!!
2 nachten verbleven in mei 2024
Reactie van Reservations Department op 18 mei 2024
Ci scusiamo per tutti gli inconvenienti che hai dovuto affrontare durante il tuo soggiorno. Lavoreremo duramente per risolverli e speriamo che tu possa darci l'opportunità di mostrarlimiglioramento.Distinti saluti,Monumental Movieland Hotel ORLANDO

10/10 – Uitstekend

Vincent

Reisde met partner
Positief: Netheid, personeel en service
Large, clean room with plenty of space for it but no refrigerator. And no microwave. And no coffee maker. And no large, comfy chair. Just an adequate, sparsely furnished room with a decent bed, a table with 2 chairs & a TV on top of a chest of drawers with an outdated bath thrown in. Definitely not what you'd expect from a hotel practically on top of International Drive in Orlando. However, we got what we paid next to nothing for - no pizzazz, no ups, no extras. We got a cheap room to wash & crash in for a night before a flight.
1 nacht verbleven in mei 2024
Reactie van Reservations Department op 16 mei 2024
Thank you so much for staying with us and we deeply appreciate that you let us know what we can work to improve our hotel experience. We hope to see you again soon.Best regards,Monumental Movieland Hotel ORLANDO

2/10 – Ontzettend slecht

Martha

Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
1 nacht verbleven in mei 2024
Reactie van Reservations Department op 14 mei 2024
Thank you for staying with us. We sincerely apologize for any inconvenience that you experienced during your stay and we will work hard to fix them, hoping that you can give us the opportunity to show the improvement.Best regards,Monumental Movieland Hotel ORLANDO

8/10 – Goed

Eric

Reisde met een groep, Reisde met huisdieren
Positief: Netheid, personeel en service
Check in was simple
4 nachten verbleven in mei 2024
Reactie van Reservations Department op 14 mei 2024
Thank you for sharing your experience rate and for staying with us! We hope to see you again soon.Be safe.Best regards,Monumental Movieland Hotel ORLANDO

2/10 – Ontzettend slecht

Shaden

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Absolute disgrace of a property. Would definitely recommend to avoid this property as unsafe. Had a very unpleasant experience.
1 nacht verbleven in mei 2024
Reactie van Reservations Department op 7 mei 2024
We apologize for all the inconvenience that you faced during your stay. We will work hard to fix them and we hope that you can give us the opportunity to show theimprovement.Best regards, Monumental Movieland Hotel ORLANDO

6/10 – Redelijk

Paula

Positief: Personeel en service
6 nachten verbleven in april 2024
Reactie van Reservations Department op 7 mei 2024
¡Gracias por compartir su experiencia y hospedarse con nosotros! Esperamos verle nuevamente pronto.Atentamente,Monumental Movieland Hotel ORLANDO

2/10 – Ontzettend slecht

Jane

Reisde met partner
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
No hot water, huge crack in the floor bathtub. Mold on the bathroom ceiling. Only positive thing was the absence of insects in the room.
2 nachten verbleven in mei 2024
Reactie van Reservations Department op 7 mei 2024
We sincerely apologize for all the inconvenience that you faced during your stay and we deeply appreciate that you let us know what we can work to fix them. We hope that you can give us a new opportunity to show the improvement.Best regards, Monumental Movieland Hotel ORLANDO

6/10 – Redelijk

Yurii

1 nacht verbleven in februari 2024
Reactie van Reservations Department op 7 mei 2024
Thank you for sharing your experience rate and for staying with us! We hope to see you again soon.Be safe.Best regards,Monumental Movieland Hotel ORLANDO

8/10 – Goed

David

Negatief: Personeel en service, staat van de accommodatie en faciliteiten
3 nachten verbleven in maart 2024
Reactie van Reservations Department op 7 mei 2024
Thank you for sharing your experience rate and for staying with us! We hope to see you again soon.Be safe.Best regards,Monumental Movieland Hotel ORLANDO

6/10 – Redelijk

Emily

Reisde met een groep
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
It’s a little run down and it was a bit humid in the room But if you’re just staying for a day or two would be just fine
1 nacht verbleven in mei 2024
Reactie van Reservations Department op 3 mei 2024
Thank you so much for staying with us and we deeply appreciate that you let us know what we can work to improve our hotel experience. We hope to see you again soon.Best regards,Monumental Movieland Hotel ORLANDO

6/10 – Redelijk

William

It did in a pinch
4 nachten verbleven in april 2024
Reactie van Reservations Department op 28 apr 2024
Thank you for sharing your experience rate and for staying with us! We hope to see you again soon.Be safe.Best regards,Monumental Movieland Hotel ORLANDO

6/10 – Redelijk

William

Zakenreiziger
Limited communication with the front desk, still waiting on info on when my security deposit will be returned to me
27 nachten verbleven in maart 2024
Reactie van Reservations Department op 28 apr 2024
Thank you so much for staying with us and we deeply appreciate that you let us know what we can work to improve our hotel experience. We hope to see you again soon.Best regards,Monumental Movieland Hotel ORLANDO

6/10 – Redelijk

Sarah

Positief: Personeel en service
1 nacht verbleven in april 2024
Reactie van Monumental Movieland Hotel op 27 apr 2024
Thank you for sharing your experience rate and for staying with us! We hope to see you again soon.Be safe.Best regards,Monumental Movieland Hotel ORLANDO

6/10 – Redelijk

Ramon, Orlando

Negatief: Voorzieningen
This place need attention and repair from beds to showers to facility totally out of ratings sad for area and location this a touring area and the hotel is not up to par, SORRY
2 nachten verbleven in januari 2024
Reactie van Reservations Department op 26 apr 2024
Thank you so much for staying with us and we deeply appreciate that you let us know what we can work to improve our hotel experience. We hope that you can give us a new opportunity to show the improvement.Best regards,Monumental Movieland Hotel ORLANDO

8/10 – Goed

Ramon, Orlando

Positief: Voorzieningen
Negatief: Staat van de accommodatie en faciliteiten
Not well maintained needs to upgrade entire facility
3 nachten verbleven in januari 2024
Reactie van Monumental Movieland Hotel op 25 apr 2024
We apologize for all the inconvenience that you faced during your stay. We appreciate that you let us know so we can work to fix them. We hope that you can give us the opportunity to show the improvement.Best regards,Monumental Movieland Hotel ORLANDO

10/10 – Uitstekend

Geysa

Para dormir esta bien
6 nachten verbleven in april 2024
Reactie van Monumental Movieland Hotel op 25 apr 2024
Thank you for sharing your experience rate and for staying with us! We hope to see you again soon.Be safe.Best regards,Monumental Movieland Hotel ORLANDO

8/10 – Goed

Luey

Positief: Netheid, personeel en service
Overall, this hotel is well worth the stay & the affordable price tag. Nice staff & Location!
7 nachten verbleven in april 2024
Reactie van Monumental Movieland Hotel op 25 apr 2024
Thank you for sharing your experience rate and for staying with us! We hope to see you again soon.Be safe.Best regards,Monumental Movieland Hotel ORLANDO

10/10 – Uitstekend

John

Positief: Personeel en service, voorzieningen
convenient location along International Drive. front desk clerk was very friendly. hotel is simplistic but for the price, it’s a great place to stay for cheap.
1 nacht verbleven in april 2024
Reactie van Reservations Department op 22 apr 2024
Thank you for sharing your experience rate and for staying with us! We hope to see you again soon.Be safe.Best regards,Monumental Movieland Hotel ORLANDO

8/10 – Goed

Leandra

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service en voorzieningen
You can tell that "back in the day" this was a wonderful hotel that has just not been kept up. They are in the process of restoring it with fresh paint inside and outside. The staff goes above & beyond to help with late night check in, assisting with laundry if the machines don't work, and immediately attending to our tv when we couldn't connect to the sat service. The location is PERFECT! it is only one mile walk to Universal Studios CIty walk and park entrances (saved $30 parking each day) and had multiple restaurants, shops, and attractions that were even closer to walk to.
7 nachten verbleven in maart 2024
Reactie van Reservations Department op 21 apr 2024
Thank you so much for sharing your experience and for staying with us! It helps us to keep improving our service. We hope to see you again soon.Be safe.Best regards,Monumental Movieland Hotel ORLANDO

2/10 – Ontzettend slecht

ian

Reisde met een groep
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I payed for two king size bed rooms and did not get either they put me in a queen size room for the first room a double bed for a second one the first room had roaches crawling on the door no lie upon entering the room it took 4 days until the trip for them to actually change one of the rooms I didn’t even bother switching the other staff are really rude and not approachable I was scared to even asked anybody anything because of the attitudes and most of the workers claim they do not speak English which makes no since !!!
5 nachten verbleven in april 2024
Reactie van Reservations Department op 21 apr 2024
We sincerely apologize for all the inconvenience that you faced during your stay and we deeply appreciate that you let us know what we can work to fix them. We hope that you can give us a new opportunity to show the improvement.Best regards, Monumental Movieland Hotel ORLANDO

6/10 – Redelijk

Carla

Positief: Netheid, personeel en service
Negatief: Staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van Reservations Department op 22 apr 2024
Thank you for sharing your experience rate and for staying with us! We hope to see you again soon.Be safe.Best regards,Monumental Movieland Hotel ORLANDO

8/10 – Goed

Nicholas

Positief: Netheid, personeel en service
Good
1 nacht verbleven in april 2024
Reactie van Reservations Department op 21 apr 2024
Thank you for sharing your experience rate and for staying with us! We hope to see you again soon.Be safe.Best regards,Monumental Movieland Hotel ORLANDO

2/10 – Ontzettend slecht

Paola

Positief: Netheid
Negatief: Personeel en service
Los pasillos tienen muy mal olor los del primer piso y los del segundo piso. La señora de la recepción hace caras cuando se le habla ect.
6 nachten verbleven in april 2024
Reactie van Reservations Department op 21 apr 2024
Le pedimos sinceras disculpas por los inconvenientes que experimento durante su estadia. Trabajaremos duro para solucionarlos y esperamos que nos pueda brindar una nueva oportunidad para mostrarle nuestras mejoras.Atentamente,Monumental Movieland Hotel ORLANDO

10/10 – Uitstekend

Marta

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Excellent
1 nacht verbleven in april 2024
Reactie van Reservations Department op 21 apr 2024
Thank you for sharing your experience rate and for staying with us! We hope to see you again soon.Be safe.Best regards,Monumental Movieland Hotel ORLANDO

6/10 – Redelijk

surya

Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
5 nachten verbleven in april 2024
Reactie van Reservations Department op 21 apr 2024
Thank you for staying with us. We will work hard to fix any inconvenience that you experienced and we hope that you can give us the opportunity to show the improvement.Best regards,Monumental Movieland Hotel ORLANDO

6/10 – Redelijk

Marta

Positief: Personeel en service
Need renewals
1 nacht verbleven in april 2024
Reactie van Reservations Department op 18 apr 2024
Thank you so much for staying with us and we deeply appreciate that you let us know what we can work to improve our hotel experience. We hope to see you again soon.Best regards,Monumental Movieland Hotel ORLANDO

10/10 – Uitstekend

PEVER

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Bueno
1 nacht verbleven in april 2024
Reactie van Reservations Department op 18 apr 2024
¡Gracias por compartir su experiencia y hospedarse con nosotros! Esperamos verle nuevamente pronto.Atentamente,Monumental Movieland Hotel ORLANDO

10/10 – Uitstekend

Millaray

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
TODO BIEN
4 nachten verbleven in april 2024
Reactie van Reservations Department op 18 apr 2024
¡Gracias por compartir su experiencia y hospedarse con nosotros! Esperamos verle nuevamente pronto.Atentamente,Monumental Movieland Hotel ORLANDO

2/10 – Ontzettend slecht

Jordan

Zakenreiziger
Positief: Personeel en service
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Desperately needs an update!
1 nacht verbleven in april 2024
Reactie van Reservations Department op 18 apr 2024
Thank you so much for staying with us and we deeply appreciate that you let us know what we can work to improve our hotel experience. We hope to see you again soon.Best regards,Monumental Movieland Hotel ORLANDO

10/10 – Uitstekend

PEVER

Zakenreiziger, Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Muy bueno
3 nachten verbleven in april 2024
Reactie van Reservations Department op 18 apr 2024
¡Gracias por compartir su experiencia y hospedarse con nosotros! Esperamos verle nuevamente pronto.Atentamente,Monumental Movieland Hotel ORLANDO

2/10 – Ontzettend slecht

Waldemar

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van Reservations Department op 19 apr 2024
Gracias por escogernos para su estadia. Pedimos disculpas por algun inconveniente que haya experimentado en su estadia.Trabajaremos duro para solucionarlos y esperamos que nos pueda dar la oportunidad de mostrarle nuestras mejoras.Atentamente,Monumental Movieland Hotel ORLANDO

2/10 – Ontzettend slecht

Kiki

Reisde met familie
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Roaches so many roaches
1 nacht verbleven in april 2024
Reactie van Reservations Department op 18 apr 2024
We apologize for all the inconvenience that you faced during your stay. We appreciate that you let us know so we can work to fix them. We hope that you can give us the opportunity to show the improvement.Best regards, Monumental Movieland Hotel ORLANDO

10/10 – Uitstekend

Ridley Rupert

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
O único defeito do hotel , foi a torneira do chuveiro que não funcionava direito. Mas, atendimento no geral e limpeza , foi bom. Eu super recomendo, e voltaria a me hospedar.
7 nachten verbleven in april 2024
Reactie van Reservations Department op 18 apr 2024
Muito obrigado por nos escolher para sua estadia. Pedimos desculpas pela inconveniência.Trabalharemos duro para corrigi-los e esperamos que você possa nos dar a oportunidade de mostrar nossas melhorias.Sinceramente,Monumental Movieland Hotel ORLANDO

6/10 – Redelijk

Victoria

Reisde met familie
Negatief: Netheid, staat van de accommodatie en faciliteiten
Found this booking on Expedia for $35 a night so I wasn’t expecting much. Turns out with their fees and taxes it’s $77 a night. The room wasn’t bad but wasn’t cleaned to the level of a hotel, more like a motel. The smell wasn’t offensive but it has an old building smell. The toilet didn’t flush so we called the front desk as we were gonna be out all day they would send someone to resolve the issue. Well we got back from our day and it wasn’t resolved. The shower had a trinkel of water coming out of the head no matter what setting. When mentioning the issues at the front desk upon checkout it was just kinda shrugged off, no apology. Saturday night we had a couple next to us with a small child. They were arguing and the baby was screaming at 1am. It looks as if someone is/ was trying to do some remodel but looks as if they did it themselves or hired cheap labor. The baseboards along the hallways still have tape on the floor where they were painting some time ago. This isn’t the worst place I have booked online so I don’t give it horrible reviews but the obvious can’t be overlooked. If this was updated I could see your price being justified and more for the area you are in. But in its current condition I think the $35 should have been the price plus tax, nothing more.
2 nachten verbleven in april 2024
Reactie van Reservations Department op 16 apr 2024
We sincerely apologize for all the inconvenience that you faced during your stay and we deeply appreciate that you let us know what we can work to fix them. We hope that you can give us a new opportunity to show the improvement.Best regards, Monumental Movieland Hotel ORLANDO

4/10 – Matig

Wendy

3 nachten verbleven in april 2024
Reactie van Reservations Department op 7 mei 2024
Thank you for staying with us. We sincerely apologize for any inconvenience that you experienced during your stay and we will work hard to fix them, hoping that you can give us the opportunity to show the improvement.Best regards,Monumental Movieland Hotel ORLANDO

6/10 – Redelijk

Milagros

Reisde met familie
Positief: Netheid, personeel en service en voorzieningen
Le falta modernizarlo un poco, las fotos no son actuales y se ve triste al entrar al lobby, el laundry un desastre una sola lavadora en uso y las secadoras ninguna seca. Los cuartos le falta decoracion y arreglos. Lo unico que me gusto fue su personal tanto de limpieza como en el counter excelentes.
7 nachten verbleven in april 2024
Reactie van Reservations Department op 16 apr 2024
Gracias por escogernos para su estadia y por hacernos saber los inconvenientes que experimento. Le aseguramos que trabajamos duro por solucionarlos y esperamos que nos pueda brindar la oportunidad de mostrarle nuestras mejoras.Atentamente,Monumental Movieland Hotel ORLANDO

6/10 – Redelijk

Aaliyah

Positief: Personeel en service
I didn’t like how they tried to put us in 3 cheap nasty rooms first before giving me the room I actually ordered
5 nachten verbleven in april 2024
Reactie van Reservations Department op 14 apr 2024
Thank you so much for staying with us and we deeply appreciate that you let us know what we can work to improve our hotel experience. We hope to see you again soon.Best regards,Monumental Movieland Hotel ORLANDO

10/10 – Uitstekend

Carlos, Melbourne

3 nachten verbleven in februari 2024
Reactie van Reservations Department op 13 apr 2024
Thank you for sharing your experience rate and for staying with us! We hope to see you again soon.Be safe.Best regards,Monumental Movieland Hotel ORLANDO

8/10 – Goed

Eric

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van Reservations Department op 13 apr 2024
Thank you for sharing your experience rate and for staying with us! We hope to see you again soon.Be safe.Best regards,Monumental Movieland Hotel ORLANDO

10/10 – Uitstekend

Lucas

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very good
6 nachten verbleven in april 2024
Reactie van Reservations Department op 11 apr 2024
Thank you for sharing your experience rate and for staying with us! We hope to see you again soon.Be safe.Best regards,Monumental Movieland Hotel ORLANDO

2/10 – Ontzettend slecht

Natália

2 nachten verbleven in april 2024
Reactie van Reservations Department op 28 apr 2024
Pedimos desculpas por todos os inconvenientes que você enfrentou durante sua estadia. Trabalharemos duro para corrigi-los e esperamos que você possa nos dar a oportunidade de mostrar omelhoria.Atenciosamente,Monumental Movieland Hotel ORLANDO

2/10 – Ontzettend slecht

Michael

Reisde met een groep
Negatief: Netheid, personeel en service en voorzieningen
The room was dirty, and the bedding had a cigarette smell, the bathtub was clogged and dirty water was coming up. On the other hand, there were small roaches in the room.
2 nachten verbleven in april 2024
Reactie van Reservations Department op 8 apr 2024
We sincerely apologize for all the inconvenience that you faced during your stay and we deeply appreciate that you let us know what we can work to fix them. We hope that you can give us a new opportunity to show the improvement.Best regards, Monumental Movieland Hotel ORLANDO

2/10 – Ontzettend slecht

Lakshmie

Negatief: Personeel en service, staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van Reservations Department op 8 apr 2024
Thank you for staying with us. We sincerely apologize for any inconvenience that you experienced during your stay and we will work hard to fix them, hoping that you can give us the opportunity to show the improvement.Best regards,Monumental Movieland Hotel ORLANDO

10/10 – Uitstekend

PEVER

Zakenreiziger, Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excelent
5 nachten verbleven in maart 2024
Reactie van Reservations Department op 4 apr 2024
Thank you for sharing your experience rate and for staying with us! We hope to see you again soon.Be safe.Best regards,Monumental Movieland Hotel ORLANDO

2/10 – Ontzettend slecht

Cesar, SAN FRANCISCO

Reisde met familie
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
There were garbage bags in the hallway, apparently the guests left them there but the staff is not aware, they had very bad smell, the worst is that it was next to the ice dispenser, Also when I requested room service the person told me that I did not know if they would be able to do it, what is the reason to be in a hotel if there is no housekeeping? towels were broken, when I went up to the elvador the cleaning staff refused me entry and we had to use the stairs, probably this point is not important but at least they could wait for us to go down and continue with their activities, the most important can not charge their cell phones as the connections are in a very bad mess, we also had a water leak in the bathroom, I do not know if we had bad luck in those days or it is common that the hotel is in those c, We stayed a week, but I would definitely never recommend or stay again.
6 nachten verbleven in maart 2024
Reactie van Reservations Department op 4 apr 2024
We sincerely apologize for all the inconvenience that you faced during your stay and we deeply appreciate that you let us know what we can work to fix them. We hope that you can give us a new opportunity to show the improvement.Best regards, Monumental Movieland Hotel ORLANDO