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Beoordelingen van Roomba Inn & Suites

3 out of 5
Roomba Inn & Suites
5840 W Irlo Bronson Memorial Hwy, Kissimmee, FL

Beoordelingen

4,4
Gastenscore: 10 - Uitstekend. 62 van 1000 beoordelingen" "
Gastenscore: 8 - Goed. 99 van 1000 beoordelingen" "
Gastenscore: 6 - Redelijk. 230 van 1000 beoordelingen" "
Gastenscore: 4 - Matig. 223 van 1000 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 386 van 1000 beoordelingen" "

4,6/10

Netheid

5,2/10

Personeel en service

2,0/10

Voorzieningen

4,2/10

Staat van de accommodatie en faciliteiten

Beoordelingen

2/10 – Ontzettend slecht

carlo, Almere

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Verblijf is gesloten
1 dag van te voren om moeten boeken hotel was gesloten
10 nachten verbleven in juni 2018

2/10 – Ontzettend slecht

Geverifieerde reiziger

Reisde met een groep
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Pésimo servicio, atención mala, desayuno pésimo. No lo recomiendo, no tienen atención al cliente.
6 nachten verbleven in februari 2018

4/10 – Matig

Nataly

Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
I think we did drugs.
The resort fee is bull spit. My reservation was for a non smoking room. The moment we walked in, we might as well have slept in the mouths of one of the Olsen twins. Nothing but the stench of cigarette smell to punch you in the face. When I asked front desk for a new room, I was told there was nothing available. Lucky for us we made our 2 day reservation a month in advance or we would have had to sleep elsewhere. We only used the room for the three S's. Also, I think we got high on our last night, because our neighbors hot boxed. My daughter has never slept better than that second night. So, thanks? You're not staying at a resort, so the fee is pointless. Continental breakfast serves eggs, toast, and Fake-on. You read that right. It's not real bacon, it's plastic.
1 nacht verbleven in januari 2018

2/10 – Ontzettend slecht

Rebecca, Jacksonville, Fl

Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Run Away!
This place was so filthy. The restaurant attached made us want to shower afterward, but not in those showers! The bed was so awful that I almost fell off due to the bounce when my daughter rolled over.
2 nachten verbleven in april 2018

6/10 – Redelijk

Håkan

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
9 nachten verbleven in april 2018

2/10 – Ontzettend slecht

Cristian

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Desatroso
El Hotel estaba cerrado desde hace meses. La página tuvo que buscarnos otro hospedaje por su error pero nos hicieron pagar una diferencia de 50 dolares. Aunque no es mucho me resultó injusto que ellos sólo cubrieron 100 dólares de la diferencia cuando el error era absolutamente de la página por publicar una reserva de un hotel cerrado en diciembre de 2017
7 nachten verbleven in juni 2018

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Good enough if you're traveling on the cheap side. Positive experience
3 nachten verbleven in februari 2018

2/10 – Ontzettend slecht

Geverifieerde reiziger

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
4 nachten verbleven in mei 2018

4/10 – Matig

Geverifieerde reiziger

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Cheap but will do in a pinch
The room was clean enough except for the stains on the walls and I would not take my shoes off to walk on the worn out carpet. Had to wait almost 20 minutes for someone to show up at the front desk to check in and the morning I went to check out the front office was closed, at 8am. The parking lot was filthy and the entire place was dated and worn down.
2 nachten verbleven in mei 2018

4/10 – Matig

Ansley

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
It’s cheap for a reason
You get what you pay for. The most upsetting part is the “resort fee” I’m not sure what that resort fee pays for, but it isn’t for an exterminator or housekeeper. Location is great. Bring your own towels and sheets and shower shoes
1 nacht verbleven in mei 2018

2/10 – Ontzettend slecht

Geverifieerde reiziger

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Malisimo
Orrible sucio mala atención y para peor ni agua había, nos fuimos, el mismo dia que llegamos
1 nacht verbleven in mei 2018

4/10 – Matig

Tiffany

Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Super Sketcy
You get what you pay for..
1 nacht verbleven in mei 2018

6/10 – Redelijk

Francheska

Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in mei 2018

2/10 – Ontzettend slecht

Brebda, Fort Lauderdale

Negatief: Personeel en service, staat van de accommodatie en faciliteiten
Location is the only good thing about this hotel.
This hotel is so run down. Needs so much work. Comfy bed. Clean bathroom. Musty smell. But never again.
2 nachten verbleven in mei 2018

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Nice hotel for the price! Free breakfast, good hotel staff. For the price is very good.
2 nachten verbleven in mei 2018

8/10 – Goed

mildred

Positief: Netheid, personeel en service en comfort kamer
2 nachten verbleven in mei 2018

6/10 – Redelijk

melanie

1 nacht verbleven in mei 2018

6/10 – Redelijk

Geverifieerde reiziger

Positief: Personeel en service
Convenient location, and big parking, the personal is very friendly, but i have to buy feebreze
5 nachten verbleven in mei 2018

2/10 – Ontzettend slecht

Geverifieerde reiziger

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Worst experience ever
biggest mistake EVER! Don’t even bother wasting your money. This place is horrible! lobby looked nice but the rooms are disgusting! When we went to our room we tried to take the elevator but the inside flooring looked unsafe so we opted for the stairs. When we got to our room we realized the door was broken (looked like it had been broken into) if u touched the door you could move it a couple inches and keys didn’t work. Ok, Go tell the lady, she gives us a new room. We go up to the 3rd floor for this one and up there they have the fire exstinguishers in glass boxes ,and when walking by u can see glass was broken on them. Key works, we opened the door and was greeted with the worst smell in the world. Smelled wet and moldy you felt like You couldn’t breathe. Look up and sure enough the ceiling is bowed and stained. Went back to lobby and said we couldn’t stay. No refund. Apparently they were experiencing a “glitch” this place is a health hazard and is unsafe
2 nachten verbleven in mei 2018

2/10 – Ontzettend slecht

Geverifieerde reiziger

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Don't stay there
In the first room the toilet didn't work and in the second room there was no electricity on half of the outlets and the cards for the room had to be reset daily
2 nachten verbleven in mei 2018

4/10 – Matig

Tatii, Eustis

Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Never again
Hotel room smelled funny bed was old squeeky and terrible... front desk charged ny card extra money and when i called they couldnt resolve issue noone understood why i was charged ... my boyfriend and I ended up leaving
1 nacht verbleven in mei 2018

2/10 – Ontzettend slecht

Cherish

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
The hotel stay was the worst. When we 1st arrived there was no one in front desk for most of the time. After going to our room our key didn't work. We called front desk from our phone they never pickup. We walked to the front again so they can reset. This happened to our key for all 5 days we were staying here. Our room phone was dead. The TV in The room kept getting picture frozen images on it. The carpeted floor was moldy and smelled horrible. Cigarettes buds littered the whole hotel resort. The pool access area was open and easy access to public even the bums would come by.. very unsafe. We found out from locals that the hotel was closing down in a month...
5 nachten verbleven in mei 2018

2/10 – Ontzettend slecht

Geverifieerde reiziger

Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
Mold in bathroom Fewer and fewer towels No soap left the second day Room in poor condition Front desk not answering more then 10 callers Answer the we’re going send some one in 10 minuets weighted an hour called more then 10 times had to walk to the front desk and they sent some one In bad need of an over haul
3 nachten verbleven in mei 2018

4/10 – Matig

Geverifieerde reiziger

Negatief: Netheid, staat van de accommodatie en faciliteiten
The staff were very short with the visitors, the building was in disrepair, bugs were found in our room, the photos used on the travel sute are very outdated and misleading, and the liat goes on. I will never stay here again.
5 nachten verbleven in mei 2018

2/10 – Ontzettend slecht

Coco, Clearwater, FL

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
The most disturbing thing was the front desk staff. They were using foul language, not greeting guest, and attentive. Positive points: AC worked great in room & clean sheets. We decided we would not recommend for future stays.
2 nachten verbleven in mei 2018

6/10 – Redelijk

Geverifieerde reiziger

This is ok, a lot of young teenagers hanging around the parking lot, but that comes with any hotel by the fair.
2 nachten verbleven in mei 2018

4/10 – Matig

Geverifieerde reiziger

Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Get what you pay for.
3 nachten verbleven in mei 2018

6/10 – Redelijk

Geverifieerde reiziger

Positief: Netheid, personeel en service
Negatief: Staat van de accommodatie en faciliteiten, comfort kamer
Old fahioned
This was so, so. Not enough help. Tough to get in touch. A Broken lamp bulb could not be repaired. TV had no remote, but fixed...free meal = ok
1 nacht verbleven in mei 2018

2/10 – Ontzettend slecht

Jonathan

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Don't stay
It was horrible a.c. didn't work floor was soaked from it smelled like mold worse experience by far
1 nacht verbleven in mei 2018

2/10 – Ontzettend slecht

Veronica

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Don't not waste your money
The room had tiny ants horrible!!
2 nachten verbleven in mei 2018

4/10 – Matig

Geverifieerde reiziger

Positief: Comfort kamer
Negatief: Netheid
Roaches
Was all good till a roach crawled on the bed. Not a palmetto...but a dirty german roach. Had to sleep with the lights on after that. Also, when maids knock they don’t understand when you yell not to disturb, and open the door anyway!
1 nacht verbleven in mei 2018

4/10 – Matig

Geverifieerde reiziger

Positief: Personeel en service
One room the lock no work Other no ac Hole in the wsll
2 nachten verbleven in mei 2018

2/10 – Ontzettend slecht

Joel

Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
You get what you pay for!
Never has the term 'You get what you pay for!' been more accurate. We checked in around 10pm, there was 1 receptionist and a line of 5 guests in front of us. He seemed a bit tired, irritated and flustered which is completely understandable if you're the only staff at reception attending to dozens of guests with many different needs. The elevator to our room is falling apart and has no carpet, you could literally see the wood floor. We get to our room and it's a dump. Dirty carpets, sheets and weird lighting everywhere. To top it all off it smelled like someone had sprayed a whole bottle of Roach Spray in the room just before you went in. It was difficult and painful to breath. The complimentary breakfast in the morning literally had eggs and toast and Tang orange juice. We skipped it and couldn't wait to be on our way! Never again!!!
1 nacht verbleven in mei 2018

2/10 – Ontzettend slecht

Geverifieerde reiziger

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
never want to go back to this Inn, because it was sting and bed was to old. It feel like ghost town Inn.
1 nacht verbleven in mei 2018

4/10 – Matig

Mark

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Poor
Do not waste your time or money, place needs complete overhaul
2 nachten verbleven in mei 2018

6/10 – Redelijk

Nilda

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Never again
Very nice area near old town. Not like pictures on site. Water fountain in front not working and ugly. Check in person very nice. Room key didnt work had to go many times to front desk. Room headboards fell. Chair broken. Beds didnt have comforters. Lack in towels. Room was not pretty. Sink outside of bathroom. No microwave no fridge. Very outdated. No working phone. Manager is a joke he didnt care about our complaints and maintenance no better.
5 nachten verbleven in mei 2018

2/10 – Ontzettend slecht

John

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Beware - read this first
Tub knobs stripped. Could not use shower or tub, no water. Didn’t realize till nex morning showers. Went to Orlando to visit 2 parks. Was told had to come back at normal check in. So we had to cut our visit short to ensure we had our second night in a paid for room. Went through hotels.com. Received no compensation for loosing half a day at universal and the hassle of the whole stay at that hotel. Never again.
2 nachten verbleven in mei 2018

2/10 – Ontzettend slecht

Jess

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Worst hotel in Orlando
Super dirty, I think they never clean , mini shampoos pinchers they left one for two persons daily I had to go to the lobby because their phone NEVER worked, never hoy fixed reported since day one, full of ants my clothes have ants and I just got home. Robert the supervisor super rude. I left yesterday and I asked him for 2 towels he asked me to get them I told him I didnt work for them and he never sent the towels to my room. Shuttles always late and full one time they asked us to sit on the floor. Awful hotel dont spend there your money with them the people at the restaurant also rude they cook the eggs one way only and toss them on a dish so they are cold if you arrive they pick one of those and give them yo you AWFUL SERVICE THEY WORK FOR THEIR EMPLOYEES FOR THEIR CONVENIENCE NOT FOR PEOPLE'S CONVENIENCE
6 nachten verbleven in mei 2018

4/10 – Matig

HUGO, San Pedro

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
MUY MALO EL SERVICIO
Muy mala experiencia, no funcionaban las llaves, estuvimos hasta el ultimo día tratando que arreglen la cerradura, cada vez que llegábamos teníamos que esperar 30 minutos que nos abrieran la puerta,después de ir a buscar al personal de mantenimiento, lo único bueno es la ubicación, pero el resto, limpieza, servicio, ropa de cama, muy malo. No lo recomiendo y no volvería. No me retiré porque solo fui por 2 días y la idea era ir a los parques. Si miran mis comentarios es la primera vez que me pasa una situación como ésta, la primera vez que califico de esta manera, porque las fotos parecen otra cosa. Si bien nuestras pretensiones no eran altas, pero hemos ido mas de 10 veces a Orlando a diferentes hoteles y de diferentes categorías y realmente esta experiencia fue la peor. Espero que mejoren su servicio y que a alguno le sirva mi comentario para por lo menos estar advertido.
2 nachten verbleven in maart 2018

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Nice hotel
1 nacht verbleven in mei 2018

4/10 – Matig

Leslie, Orlando

Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Was given a room already occupied. Switched room
When we were given our new room there was no remote for our television. We had to walk back to Main Lobby since no one will answer hotel front desk phone. They were working right next to phone but would not answer. We requested a remote for the room that never showed.
2 nachten verbleven in mei 2018

4/10 – Matig

isabel

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
i registered three person stay in the hotel and they would only give us daily tool towels we kept running out of towels and toilet paper and call the front desk never answer the phone I would have to drive up to the front desk service was horrible
3 nachten verbleven in mei 2018

6/10 – Redelijk

Geverifieerde reiziger

1 nacht verbleven in mei 2018

6/10 – Redelijk

Elier

Negatief: Personeel en service, staat van de accommodatie en faciliteiten
Normal para el precio
Normal para el precio que tienen nada especial no lo recomiendo para un larga estancia
4 nachten verbleven in mei 2018

2/10 – Ontzettend slecht

Geverifieerde reiziger

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Hotel system didn't work for hours and they didn't help with any type of accommodations ! Pictures are not showing reality ! Everywhere is filled with cigarettes filters. Staff barely speak English !
2 nachten verbleven in mei 2018

6/10 – Redelijk

Geverifieerde reiziger

Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
8 nachten verbleven in mei 2018

2/10 – Ontzettend slecht

Geverifieerde reiziger

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
There was bed bugs, black mold nasty disgusting!
So bad I didn't even stay even though I paid I stayed the night in my car!
3 nachten verbleven in mei 2018

2/10 – Ontzettend slecht

Geverifieerde reiziger

Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Do NOT stay here
By Far it was the very worst. Not what was advertised. Not to mention a brutal crime happened here and was not mentioned.
2 nachten verbleven in mei 2018

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service
1 nacht verbleven in mei 2018

4/10 – Matig

Geverifieerde reiziger

Negatief: Netheid, personeel en service
Washroom was very unclean. Would not recommend anyone.
1 nacht verbleven in mei 2018