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Beoordelingen van Hilton Vacation Club The Cove on Ormond Beach

3 out of 5
Hilton Vacation Club The Cove on Ormond Beach
145 S Atlantic Ave, Ormond Beach, FL

Beoordelingen

9,0

Fantastisch

Gastenscore: 10 - Uitstekend. 675 van 1004 beoordelingen" "
Gastenscore: 8 - Goed. 219 van 1004 beoordelingen" "
Gastenscore: 6 - Redelijk. 61 van 1004 beoordelingen" "
Gastenscore: 4 - Matig. 28 van 1004 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 21 van 1004 beoordelingen" "

9,2/10

Netheid

9,2/10

Personeel en service

9,0/10

Voorzieningen

8,8/10

Staat van de accommodatie en faciliteiten

9,0/10

Milieuvriendelijkheid

Beoordelingen

6/10 – Redelijk

Johannes

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in november 2021
Reactie van Jomarie Villanueva Pérez - Front Office Manager op 7 dec 2021
Thank you for taking the time to share your review with us Johannes! We appreciate it and hope to welcome you back soon!

10/10 – Uitstekend

Fenita

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
My family and I enjoyed our stay, and the room was big and spacious and I had 2 balconies. The side view of the Ocean was everything to me. I highly recommend and I will defiantly stay again. The only thing I didn't like was I usually at least get an extra hour for check out and they didn't offer this. But I loved my stay
2 nachten verbleven in mei 2024

10/10 – Uitstekend

Layla

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We love the cove! The pool is fun for the kids and even adults. It’s has the small wave pool. It’s right on the beach. So convient.
3 nachten verbleven in mei 2024
Reactie van Jomarie Villanueva Pérez ~ Guest Service Manager op 28 mei 2024
Thank you for your review of 5 out of 5 Layla! We greatly appreciate it. We can't wait to see you back with us again for many more vacations!

10/10 – Uitstekend

Lori

Positief: Netheid, personeel en service
3 nachten verbleven in mei 2024
Reactie van Jomarie Villanueva Pérez ~ Guest Service Manager op 28 mei 2024
Thank you for your review of 5 out of 5 Lori! We greatly appreciate it. We can't wait to see you back with us again for many more vacations!

8/10 – Goed

robert

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice staff, the pool area was great.
1 nacht verbleven in mei 2024
Reactie van Jomarie Villanueva Pérez ~ Guest Service Manager op 25 mei 2024
Thank you for your review Ribert! We greatly appreciate it. We can't wait to see you back with us again for many more vacations!

8/10 – Goed

julia

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
a bar/restaurant would be nice. dont like your resort fee. would like to watch netflix/streaming
4 nachten verbleven in mei 2024
Reactie van Jomarie Villanueva Pérez ~ Guest Service Manager op 25 mei 2024
Thank you for your review Julia! We greatly appreciate it and will take your comments into consideration about the food and beverage and tv upgrades for a future improvement. We can't wait to see you back with us again for many more vacations!

10/10 – Uitstekend

Heather

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
View was amazing, pool area could use upgrade but over all stay was awesome..will definitely return
2 nachten verbleven in mei 2024
Reactie van Jomarie Villanueva Pérez ~ Guest Service Manager op 25 mei 2024
Thank you for your amazing review of 5 out of 5 Heather! We greatly appreciate it. We can't wait to see you back with us again for many more vacations!

10/10 – Uitstekend

Catherine

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Right on the beach.
3 nachten verbleven in mei 2024
Reactie van Jomarie Villanueva Pérez ~ Guest Service Manager op 21 mei 2024
Thank you for your review of 5 out of 5 Catherine! We greatly appreciate it. We can't wait to see you back with us again for many more vacations!

10/10 – Uitstekend

Jennifer

Reisde met familie
Thoughtful staff when we checked in spur of the moment day before heading back home. Lovely pool and easy access to the beach.
1 nacht verbleven in mei 2024
Reactie van Jomarie Villanueva Pérez ~ Guest Service Manager op 21 mei 2024
Thank you for your lovely review of 5 out of 5 Jennifer! We greatly appreciate it. We loved that you liked the pool and the easy beach access and that our team members made a great impact on your stay with us! We can't wait to see you back with us again for many more vacations!

10/10 – Uitstekend

Jada

Reisde met partner, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very good customer service
1 nacht verbleven in mei 2024
Reactie van Jomarie Villanueva Pérez ~ Guest Service Manager op 15 mei 2024
Thank you for your review of 5 out of 5 Jada! We greatly appreciate it. We can't wait to see you back with us again in the near future!

10/10 – Uitstekend

Catherine

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
There is a bit of cosmetic work that needs to be done. Some painting in the rooms and lobby, nothing major, but noticeable.
2 nachten verbleven in mei 2024
Reactie van Jomarie Villanueva Pérez ~ Guest Service Manager op 15 mei 2024
Thank you for your review of 5 out of 5 Catherine! We greatly appreciate it. We can't wait to see you back with us again in the near future!

6/10 – Redelijk

Ron

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I rented this room through Expedia. The ad was for a corner room facing southward down the beach. The room we got was at the back near the main road on a parking lot. Very unsatisfactory.
4 nachten verbleven in april 2024
Reactie van Jomarie Villanueva Pérez - Guest Service Manager op 10 mei 2024
Thank you for your review Ron! We greatly appreciate it. Our deepest apologies for the add information, we will make sure that our Expedia Partners update their website with the correct information. We genuinely value your feedback and would love the opportunity to make things right for you. We hope to see you back with us again soon!

10/10 – Uitstekend

Judy, Hilliard

Positief: Staat van de accommodatie en faciliteiten
Very nice and well maintained
4 nachten verbleven in mei 2024
Reactie van Jomarie Villanueva Pérez - Guest Service Manager op 10 mei 2024
Thank you for your review of 5 out of 5 Judy! We greatly appreciate it. We can't wait to see you back with us again in the near future!

8/10 – Goed

Enyi

Positief: Personeel en service, staat van de accommodatie en faciliteiten
7 nachten verbleven in april 2024
Reactie van Jomarie Villanueva Pérez - Guest Service Manager op 10 mei 2024
Thank you for your review Enyi! We greatly appreciate it. We hope to see you back with us again in the near future!

8/10 – Goed

Anne

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Lazy river was nice. On the beach.
2 nachten verbleven in mei 2024
Reactie van Jomarie Villanueva Pérez ~ Guest Service Manager op 5 mei 2024
Thank you for your review Anne! We greatly appreciate it. We can't wait to see you back with us again in the near future!

8/10 – Goed

Lisa

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The property was very nice. We loved the pool with the lazy river. The room was bigger than expected. Everything was fairly new. And the staff was wonderful. I only really had two complaints. One was the air conditioner kept popping up to 85° so you had to constantly put it down which was annoying in the middle of the night. Also, the vending machines on the property were always broken. We couldn’t get anything to snack on unless we got in the car and drove somewhere.
13 nachten verbleven in april 2024
Reactie van Jomarie Villanueva Pérez ~ Guest Service Manager op 2 mei 2024
Thank you for your review Lisa! We greatly appreciate it. Our deepest apologies for the A/C and vending machines not working properly. We will take your comments into consideration as we make improvements in the near future. We genuinely value your feedback and would love the opportunity to make things right for you. We hope to see you back with us again soon!

10/10 – Uitstekend

Marcus

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van Jomarie Villanueva Pérez ~ Guest Service Manager op 2 mei 2024
Thank you for your review Marcus! We greatly appreciate it. We can't wait to see you back with us again on your home away from home!

10/10 – Uitstekend

James

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Will be bringing my family back here again everything was great
4 nachten verbleven in april 2024
Reactie van Jomarie Villanueva Pérez ~ Guest Service Manager op 2 mei 2024
Thank you for your great review James! We greatly appreciate it. We are glad that you are bringing your family back again! We can't wait to see you back with us again on your home away from home!

10/10 – Uitstekend

Eunice

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I have stayed at The Cove several times in the past and have come to expect their level of service. The staff is consistently top notch. I always feel welcomed and appreciated. The suites are updated, clean, well maintained, and stocked with all the things one could need. I love spending time here!
2 nachten verbleven in april 2024
Reactie van Jomarie Villanueva Pérez ~ Guest Service Manager op 29 apr 2024
Thank you for your top notch review Eunice! We greatly appreciate it. We are glad that you feel welcomed and appreciated! We can't wait to see you back with us again on your home away from home!

10/10 – Uitstekend

Mary

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Pool awesome for young kids
3 nachten verbleven in april 2024
Reactie van Jomarie Villanueva Pérez ~ Guest Service Manager op 29 apr 2024
Thank you for your awesome review Mary! We greatly appreciate it. We can't wait to see you back with us again in the near future for many more vacations!

10/10 – Uitstekend

Guylaine

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It was better than I expected. Our room was fully renovated. It was the nicest kitchen we could have. Loved the Crabtree and Evelyn products. A special thanks to Charles and Matt for their excellent service at the beach. We would go back anytime.
13 nachten verbleven in april 2024
Reactie van Jomarie Villanueva Pérez ~ Guest Service Manager op 28 apr 2024
Thank you for your amazing review of 5 out of 5 Guylaine! We greatly appreciate it. We are glad that your stay was better than expected and that Charles and Matt provided an excellent service! We can't wait to see you back with us again in the near future for many more vacations!

10/10 – Uitstekend

Candace

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Plenty of room, great view of the beach and pool area was amazing !
1 nacht verbleven in april 2024
Reactie van Jomarie Villanueva Pérez ~ Guest Service Manager op 24 apr 2024
Thank you for your great review Candace! We greatly appreciate it. We can't wait to see you back with us again in the near future for many more vacations!

6/10 – Redelijk

Ted

Reisde met familie
Positief: Personeel en service
Great Staff & View!
3 nachten verbleven in april 2024
Reactie van Jomarie Villanueva Pérez ~ Guest Service Manager op 20 apr 2024
Thank you for your great review Ted! We greatly appreciate it. We can't wait to see you back with us again in the near future for many more vacations!

10/10 – Uitstekend

Susan

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff is extremely kind, the rooms are impeccable and the property very clean. Would definitely come back!
1 nacht verbleven in april 2024
Reactie van Jomarie Villanueva Pérez ~ Guest Service Manager op 15 apr 2024
Thank you for your great review of 5 out of 5 Susan! We greatly appreciate it. We can't wait to see you back with us again in the near future for many more vacations!

10/10 – Uitstekend

jeannie

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in april 2024
Reactie van Jomarie Villanueva Pérez ~ Guest Service Manager op 15 apr 2024
Thank you for your great review of 5 out of 5 Jeannie! We greatly appreciate it. We can't wait to see you back with us again in the near future for many more vacations!

10/10 – Uitstekend

Janice, Fall River

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great stay! Staff was excellent and the hotel was extremely clean. We will be back.
2 nachten verbleven in april 2024
Reactie van Jomarie Villanueva Pérez ~ Guest Service Manager op 9 apr 2024
Thank you for your great review of 5 out of 5 Janice! We greatly appreciate it. We can't wait to see you back with us again in the near future for many more vacations!

10/10 – Uitstekend

Paul

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We’ve been staying here before it became a Hilton property.. but Hilton brought it up several notches. Guest service was top notch. Property is clean and well maintained. It feels secure enough to let our children walk the short distance between the two building unsupervised (building independence and confidence. Amenities inside each room is sufficient. Will definitely come back.
6 nachten verbleven in maart 2024
Reactie van Jomarie Villanueva Pérez ~ Guest Service Manager op 7 apr 2024
Thank you for your wonderful review of 5 out of 5 Paul! We greatly appreciate it. We can't wait to see you back with us again in the near future for many more vacations!

10/10 – Uitstekend

Rachel

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Our stay was wonderful. I love all the new updates since Hilton has taken over this property customer service was spot on. We could ask for anything via text and got an immediate response. The property was very family, friendly, quiet, and safe. We will definitely stay here again.
3 nachten verbleven in april 2024
Reactie van Jomarie Villanueva Pérez ~ Guest Service Manager op 7 apr 2024
Thank you for your wonderful review of 5 out of 5 Rachel! We greatly appreciate it. We can't wait to see you back with us again in the near future for many more vacations!

10/10 – Uitstekend

cindy

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van Jomarie Villanueva Pérez ~ Guest Service Manager op 5 apr 2024
Thank you for your excellent review of 5 out of 5 Cindy! We greatly appreciate it. We can't wait to see you back with us again in the near future for many more vacations!

10/10 – Uitstekend

Iris

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Excellent stay
2 nachten verbleven in maart 2024
Reactie van Jomarie Villanueva Pérez ~ Guest Service Manager op 3 apr 2024
Thank you for your excellent review of 5 out of 5 Iris! We greatly appreciate it. We can't wait to see you back with us again in the near future for many more vacations!

10/10 – Uitstekend

Joyce

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I liked the pool and staff was friendly
4 nachten verbleven in maart 2024
Reactie van Jomarie Villanueva Pérez ~ Guest Service Manager op 3 apr 2024
Thank you for your great review of 5 out of 5 Joyce! We greatly appreciate it. We can't wait to see you back with us again in the near future for many more vacations!

4/10 – Matig

michael

Reisde met partner
Positief: Netheid
Negatief: Voorzieningen
We thought we were booking a hotel. It was a condo with no daily service and it had an early checkout of 10 a.m. No dining facilities. Not a place for those who wish the amenities of a hotel The tv guide was terrible It just showed numbers - not name of station. Front desk brought us a paper that listed in numeric order the stations they had so you had to go thru all of them on paper to find what you wanted -- not an alpha list.
2 nachten verbleven in maart 2024
Reactie van Jomarie Villanueva Pérez ~ Guest Service Manager op 29 mrt 2024
Thank you for your review Michael! We greatly appreciate it. Our deepest apologies for not having daily housekeeping cleaning, restaurant, or better tv guides. We will take your comments into consideration as we make improvements in the near future. We genuinely value your feedback and would love the opportunity to make things right for you. We hope to see you back with us again soon!

10/10 – Uitstekend

Susane

Reisde met familie
The connivence of home
4 nachten verbleven in maart 2024
Reactie van Jomarie Villanueva Pérez ~ Guest Service Manager op 29 mrt 2024
Thank you for your wonderful review of 5 out of 5 Susane! We greatly appreciate it. We can't wait to see you back with us again in the near future for many more vacations!

10/10 – Uitstekend

Scott

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in maart 2024
Reactie van Jomarie Villanueva Pérez ~ Guest Service Manager op 29 mrt 2024
Thank you for your great review of 5 out of 5 Scott! We greatly appreciate it. We can't wait to see you back with us again in the near future for many more vacations!

10/10 – Uitstekend

Tracey

2 nachten verbleven in maart 2024
Reactie van Jomarie Villanueva Pérez ~ Guest Service Manager op 13 apr 2024
Thank you for your great review of 5 out of 5 Tracey! We greatly appreciate it. We can't wait to see you back with us again in the near future for many more vacations!

10/10 – Uitstekend

Michael, Papillion

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Staff wonderful Matt was awesy
4 nachten verbleven in maart 2024
Reactie van Jomarie Villanueva Pérez ~ Guest Service Manager op 24 mrt 2024
Thank you for your wonderful review of 5 out of 5 Michael! We greatly appreciate it. We can't wait to see you back with us again in the near future for many more vacations!

10/10 – Uitstekend

Janan

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in maart 2024
Reactie van Jomarie Villanueva Pérez ~ Guest Service Manager op 22 mrt 2024
Thank you for your review of 5 out of 5 Janan! We greatly appreciate it. We can't wait to see you back with us again in the near future for many more vacations!

10/10 – Uitstekend

Frank

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van Jomarie Villanueva Pérez ~ Guest Service Manager op 19 mrt 2024
Thank you for your review of 5 out of 5 Frank! We greatly appreciate it. We can't wait to see you back with us again in the near future for many more vacations!

8/10 – Goed

Dennis

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in maart 2024
Reactie van Jomarie Villanueva Pérez ~ Guest Service Manager op 22 mrt 2024
Thank you for your review Dennis! We greatly appreciate it. We can't wait to see you back with us again in the near future for many more vacations!

10/10 – Uitstekend

Scott

Reisde met een groep
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Room was recently renovated and comfortable. Staff were great.
5 nachten verbleven in februari 2024
Reactie van Jomarie Villanueva Pérez ~ Guest Service Manager op 15 mrt 2024
Thank you for your wonderful review of 5 stars Scott! We greatly appreciate it. We love that you liked the recently renovated and comfortable units and our great staff! We can't wait to see you back with us again in the near future for many more vacations!

10/10 – Uitstekend

Alfred

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Went for bike week and they were prepared with plenty of bike parking but didn't allow bike trailers which caused some problems
1 nacht verbleven in maart 2024
Reactie van Jomarie Villanueva Pérez ~ Guest Service Manager op 10 mrt 2024
Thank you for your wonderful review of 5 stars Alfred! We greatly appreciate it. We love that you liked the parking space provided for bikes. Our deepest apologies for not providing space for trailers. We hope to see you back with us again in the near future!

10/10 – Uitstekend

Jennifer

5 nachten verbleven in maart 2024
Reactie van Jomarie Villanueva Pérez ~ Guest Service Manager op 29 mrt 2024
Thank you for your great review of 5 out of 5 Jennifer! We greatly appreciate it. We can't wait to see you back with us again in the near future for many more vacations!

10/10 – Uitstekend

Angelina

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We had a wonderful stay, the staff was very friendly and helpful. The view and amenities on the property are amazing. We will be booking here again in the future.
3 nachten verbleven in februari 2024
Reactie van Jomarie Villanueva Pérez ~ Guest Service Manager op 7 mrt 2024
Thank you for your wonderful review of 5 stars Angelina! We greatly appreciate it. We love that you liked the the view, amenities, and our friendly staff. We can't wait to see you back with us for many more vacations in the near future!

10/10 – Uitstekend

Ralph

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Beautiful room with a view of the ocean. Very clean. Staff was great. 100 percent very pleased.
2 nachten verbleven in maart 2024
Reactie van Jomarie Villanueva Pérez ~ Guest Service Manager op 7 mrt 2024
Thank you for your beautiful review of 5 stars Ralph! We greatly appreciate it. We love that you liked the the view of the ocean, cleanliness of the rooms, and our great staff. We love that you were 100% pleased with your stay. We can't wait to see you back with us for many more vacations in the near future!

10/10 – Uitstekend

Tony

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very clean
3 nachten verbleven in februari 2024
Reactie van Jomarie Villanueva Pérez ~ Guest Service Manager op 7 mrt 2024
Thank you for your great review of 5 stars Tony! We greatly appreciate it. We love that you liked the cleanliness of the resort. We can't wait to see you back with us for many more vacations in the near future!

10/10 – Uitstekend

Gary

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van Jomarie Villanueva Pérez ~ Guest Service Manager op 7 mrt 2024
Thank you for your great review of 5 stars Gary! We greatly appreciate it. We can't wait to see you back with us for many more vacations in the near future!

10/10 – Uitstekend

Wendy

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great property!! No complaints.
1 nacht verbleven in maart 2024
Reactie van Jomarie Villanueva Pérez ~ Guest Service Manager op 7 mrt 2024
Thank you for your great review of 5 stars Wendy! We greatly appreciate it. We can't wait to see you back with us for many more vacations in the near future!

10/10 – Uitstekend

mark, New Fairfield

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This was a great property , very friendly staff room was very cleane , beds comfortable, great location, quiet, had a great experience
2 nachten verbleven in maart 2024
Reactie van Jomarie Villanueva Pérez ~ Guest Service Manager op 3 mrt 2024
Thank you for your great review of 5 stars Mark! We greatly appreciate it. We love that you loved the properties comfort, location, quiet, cleanliness and our friendly staff! We can't wait to see you back with us for many more vacations!

10/10 – Uitstekend

Karen

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
All rooms have an ocean view, with lots of balconies.
2 nachten verbleven in februari 2024
Reactie van Jomarie Villanueva Pérez ~ Guest Service Manager op 3 mrt 2024
Thank you for your great review of 5 stars Karen! We greatly appreciate it. We love that you loved all units having a partial ocean view through the balconies! We can't wait to see you back with us for many more vacations!

8/10 – Goed

Terri

1 nacht verbleven in februari 2024
Reactie van Jomarie Villanueva Pérez ~ Guest Service Manager op 22 mrt 2024
Thank you for your review Terri! We greatly appreciate it. We can't wait to see you back with us again in the near future for many more vacations!