Zonneterras

Beoordelingen van Margaritaville Lake Resort Lake of the Ozarks

3 out of 5
Margaritaville Lake Resort Lake of the Ozarks
494 Tan Tar A Drive, Osage Beach, MO

Beoordelingen

8,2

Zeer goed

Gastenscore: 10 - Uitstekend. 465 van 1004 beoordelingen" "
Gastenscore: 8 - Goed. 308 van 1004 beoordelingen" "
Gastenscore: 6 - Redelijk. 119 van 1004 beoordelingen" "
Gastenscore: 4 - Matig. 78 van 1004 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 34 van 1004 beoordelingen" "

8,2/10

Netheid

8,8/10

Personeel en service

8,2/10

Voorzieningen

8,0/10

Staat van de accommodatie en faciliteiten

8,2/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

Kelly

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff is really wonderful here. Rooms are comfortable and the restaurants are good, but a tad pricey.
2 nachten verbleven in mei 2024

10/10 – Uitstekend

Joanna

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in mei 2024
Reactie van Assistant General Manager op 15 mei 2024
Thanks for the great rating Joanna - Fins Up!

10/10 – Uitstekend

LaTunija

Everything we didn't even have to leave the resort.
3 nachten verbleven in mei 2024
Reactie van Assistant General Manager op 13 mei 2024
Thanks for the great review LaTunija! Fins Up!

10/10 – Uitstekend

JASON

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
👍
2 nachten verbleven in maart 2024
Reactie van Assistant General Manager op 11 mei 2024
Thanks for the great rating Jason!

4/10 – Matig

larry, ankeny

Negatief: Personeel en service, staat van de accommodatie en faciliteiten
2 nachten verbleven in mei 2024

10/10 – Uitstekend

mary

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We asked to be moved to another building as I have trouble with stairs. They instantly got us moved
2 nachten verbleven in april 2024
Reactie van Assistant General Manager op 4 mei 2024
Thanks for the review Mary - great to hear our team got you in a comfortable spot. Fins Up!

10/10 – Uitstekend

Jeff

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It was everything we wanted
3 nachten verbleven in maart 2024
Reactie van Assistant General Manager op 4 mei 2024
Awesome to hear Jeff - Fins Up!

10/10 – Uitstekend

Danielle

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van Assistant General Manager op 28 apr 2024
Thanks for the Fintastic rating Danielle!

10/10 – Uitstekend

Stacy

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The property is very well maintained. The 2 restaurants we tried were not very good. The one had a huge group that were so loud we had to leave and the pizza place was awful. Dining wise it was a total bust. The room is nice but the balcony light can’t be turned off and it attracts bugs. It doesn’t have a screen door so having fresh air is out of the question because of the light attracting bugs.
1 nacht verbleven in april 2024
Reactie van Assistant General Manager op 21 apr 2024
Thanks for the review Stacy. I was concerned to hear about the missed opportunities with our Pizzeria and other restaurant. I was hoping you might be able to provide more details so we may address appropriately. Feel free to reach me at the main hotel phone number - I would be delighted to take your call.

10/10 – Uitstekend

Michael

1 nacht verbleven in april 2024
Reactie van Assistant General Manager op 11 mei 2024
Fintastic rating Michael - thank you!

10/10 – Uitstekend

Brooklynn

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van Assistant General Manager op 19 apr 2024
Thanks for the Fintastic rating Brooklynn!

4/10 – Matig

Paige

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service
Negatief: Staat van de accommodatie en faciliteiten
The check in staff was so friendly and helpful. The room was clean but very dated. The pool being in a different building and having to park in a parking garage did not make me feel safe to travel here alone as a woman. The building with the pool did have available rooms that we could’ve switched to BUT it did not have an elevator. Overall for the price we paid it was not worth it. The views were stunning though.
1 nacht verbleven in maart 2024
Reactie van WMGGEM op 6 apr 2024
Thank you for writing a review Paige - and for taking the time to share the experience. We appreciate the details so we may address these missed opportunities, and your feedback is very important in our effort to improve upon our services and amenities. I apologize for not meeting all expectations for the cost, and hope to have another opportunity to welcome you back to the lake for a more economical visit.Thank you again for all of your time and for choosing Margaritaville Lake Resort Lake of the Ozarks.

10/10 – Uitstekend

Rechelle

Reisde met familie en kleine kinderen
Positief: Voorzieningen
The staff was so pleasant and always accommodating.
2 nachten verbleven in maart 2024
Reactie van Assistant General Manager op 30 mrt 2024
Fintastic review Rechelle - thank you!

6/10 – Redelijk

Michele L

Reisde met familie
Positief: Personeel en service
The carpet in our room was bunched up. Room smelled. Front desk staff was very friendly and helpful.
1 nacht verbleven in maart 2024
Reactie van WMGGEM op 2 apr 2024
Thank you for writing a review Michele - and for taking the time to share the experience. We appreciate the details so we may address these missed opportunities, and your feedback is very important in our effort to improve upon our services and amenities. I apologize for not meeting all expectations, and hope to have another opportunity to welcome you back to the lake. Thank you again for all of your time and for choosing Margaritaville Lake Resort Lake of the Ozarks.

10/10 – Uitstekend

Rebecca

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in maart 2024
Reactie van Assistant General Manager op 26 mrt 2024
Great rating Rebecca - thank you!

10/10 – Uitstekend

Lori

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Good location. Staff very friendly
1 nacht verbleven in maart 2024
Reactie van Assistant General Manager op 26 mrt 2024
Thanks for the great review Lori! Fins Up!

10/10 – Uitstekend

Zach

1 nacht verbleven in maart 2024
Reactie van Assistant General Manager op 19 apr 2024
Thanks for the great rating Zach! Fins Up!

10/10 – Uitstekend

Marceisha

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Everything was great
1 nacht verbleven in maart 2024
Reactie van Director of Operations op 24 mrt 2024
Fintastic rating Marceisha - thank you!

8/10 – Goed

Julie

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service en voorzieningen
Property has been renovated in some parts, still needing some love like in the bathrooms for each room but overall a pleasant stay. Place was fairly empty this time of year which was great but a couple of the restaurants were closed. Kids had a blast.
2 nachten verbleven in maart 2024
Reactie van WMGGEM op 2 apr 2024
Thank you for taking the time to complete our survey Julie! We are very glad to know you were pleased with your overall stay. Please accept our apologies for not meeting expectations. We look forward to having you back with us on your next trip to the lake!

10/10 – Uitstekend

Danelle

Positief: Netheid, personeel en service
2 nachten verbleven in maart 2024
Reactie van Director of Operations op 24 mrt 2024
Thanks for the great rating Danelle! Fins Up!

8/10 – Goed

Cory

Positief: Netheid, personeel en service
2 nachten verbleven in februari 2024
Reactie van WMGGEM op 10 mrt 2024
Thank you for taking the time to complete our survey Cory. Your feedback is very important in our effort to improve upon our services and amenities. I apologize for not meeting all expectations, and hope to have another opportunity to welcome you back to the lake.

8/10 – Goed

Tiffany

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It was a decent stay. I didn’t like hearing the lady in the room above me walking around in heels so early in the morning, or my neighbor laughing late at night, but it is what it is.
1 nacht verbleven in maart 2024
Reactie van WMGGEM op 7 mrt 2024
Thank you for writing a review Tiffany - and for taking the time to share the experience. We appreciate the details so we may address these missed opportunities, and please accept our apologies for not meeting expectations. We hope to have another opportunity to welcome you back to the lake for a more peaceful visit . Should we ever be of assistance the next time you are in our beautiful area, please feel free to contact the resort directly.Thank you again for all of your time and for choosing Margaritaville Lake Resort Lake of the Ozarks.

10/10 – Uitstekend

Madelaine

2 nachten verbleven in maart 2024
Reactie van Director of Operations op 24 mrt 2024
Thank you for the 5 star rating Madelaine - Fins Up!

6/10 – Redelijk

Brian

1 nacht verbleven in maart 2024

8/10 – Goed

Melissa

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We have a great stay at margaritaville. The staff was the best part! They were so helpful and accommodating. I had dropped my car keys down the elevator shaft The staff was amazing and retrieved them so quickly! We also had some rowdy neighbors early in the midnight hours and security handled it promptly and respectfully. My kids absolutely love the water park! Having it open until 10:00 p.m super convenient for our late arrival. Would definitely recommend for families!
1 nacht verbleven in februari 2024
Reactie van WMGGEM op 28 feb 2024
Thank you for taking the time to complete our survey Melissa! We are very glad to know you were pleased with your overall stay and the staff. Please accept our apologies for the disruptive neighbors, and for not meeting all expectations. We look forward to having you back with us on your next trip to the lake!Thank you again for all of your time and for choosing Margaritaville Lake Resort Lake of the Ozarks.

10/10 – Uitstekend

alan, nevada

Positief: Netheid
2 nachten verbleven in februari 2024
Reactie van Director of Operations op 20 feb 2024
Thanks for the fintastic rating Alan!

10/10 – Uitstekend

Richard

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Convenient location. Good service. A lot to do right there in the complex.
4 nachten verbleven in februari 2024
Reactie van Director of Operations op 13 feb 2024
Great to hear you enjoyed an escape to the lake with us Richard - Fins Up!

10/10 – Uitstekend

Stephanie

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Family weekend getaway
We stayed 2 nights on Friday and Saturday and we enjoyed the indoor water park on Saturday during the day. It was staffed well and overall very clean and accommodating. We ate most of our meals at the Boathouse and the bartenders were excellent.
2 nachten verbleven in februari 2024
Reactie van Director of Operations op 13 feb 2024
Fintastic to hear Stephanie - hope to have you back with us at the lake!

10/10 – Uitstekend

Stephanie

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in februari 2024
Reactie van Director of Operations op 13 feb 2024
Thanks for the awesome rating Stephanie - Fins Up!

8/10 – Goed

Kathy

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Negatief: Voorzieningen
Staff were very friendly. Room was clean and comfortable. Options for food and fun are limited in the winter months.
1 nacht verbleven in januari 2024
Reactie van WMGGEM op 28 feb 2024
Thank you for taking the time to complete our survey Kathy! We are very glad to know you were pleased with your overall stay, and please accept our apologies for not meeting all expectations. We look forward to having you back with us on your next trip to the lake!Thank you again for all of your time and for choosing Margaritaville Lake Resort Lake of the Ozarks.

6/10 – Redelijk

samantha

Reisde met familie
Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
Nice staff, but rooms could use an upgrade
I can’t say enough about how friendly and helpful all the staff was during our stay. Okay here comes the “but”, but I was really surprised at how worn the rooms were. The bathroom door was damaged from previous water damage and the room wasn’t the cleanest. My daughter found a used tissue inside the covers of her bed, after she had slept in the bed for the night. Dusty areas that should have been cleaned. I am a former hotel housekeeper and I really check the cleanliness of the rooms. I realize it’s the off season but it seemed a lot of shortcuts were taken in the room getting cleaned.
1 nacht verbleven in januari 2024
Reactie van WMGGEM op 28 feb 2024
Thank you for writing a review Samantha - and for taking the time to share the experience. We appreciate the details and your feedback is very important in our effort to improve upon our services and amenities. I apologize for not meeting all expectations, and your comments have been addressed by the appropriate departments. We hope to have another opportunity to welcome you back to the lake for a more pleasant visit. Thank you again for all of your time and for choosing Margaritaville Lake Resort Lake of the Ozarks.

10/10 – Uitstekend

greg

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in januari 2024
Reactie van Director of Operations op 10 jan 2024
Thanks for the great rating Greg! Fins Up!

10/10 – Uitstekend

Jen

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great little place for family friendly weekend. Indoor pool is awesome. Water park is smaller than expected but the kids still had a blast
1 nacht verbleven in december 2023
Reactie van Director of Operations op 13 dec 2023
Thanks for the review Jen - hope to have you and the Fam back soon!

10/10 – Uitstekend

Gary

3 nachten verbleven in november 2023
Reactie van Director of Operations op 10 jan 2024
Awesome rating Gary - thank you!

10/10 – Uitstekend

Lee

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Lots of amenities, great vibe!
1 nacht verbleven in november 2023
Reactie van Director of Operations op 28 nov 2023
Thanks for the Fintastic review Lee!

10/10 – Uitstekend

Mark

1 nacht verbleven in november 2023
Reactie van Director of Operations op 10 jan 2024
Mark thank you for leaving a great rating - Fins Up!

10/10 – Uitstekend

Min

1 nacht verbleven in november 2023
Reactie van Director of Operations op 10 jan 2024
Fintastic rating Min!

4/10 – Matig

Sherri

Reisde met partner
Positief: Netheid
We were there in the off season. I liked that they had shuttles from the parking lot to the main building. Although there wasn't one to be found when I needed one. I liked that the lot and surrounding property were well kept. We were given a room with a water view. I wasn't expecting that. Most of the staff were very nice and efficient. The bartender in the the Boathouse Restaurant was a complete jerk. He was very rude and dismissive. The food in the Boathouse was very over priced and not good at all. The ribeye steak and filet were awful. We were told the vegetable of the day was carrots. But, what we got was a corn/black bean mexican tasting side that did not pair at all well with the the steak. We couldn't eat it. The mashed red skin potatoes were dry and crumbley, and the breadstick was stale. The bill was over $100. We have had better at Applebys for half the price. There are a lot of stairs everywhere in this facility. If you have mobility issues you may not like this place. I had a hard time getting around.
1 nacht verbleven in november 2023
Reactie van WMGGEM op 20 nov 2023
Thank you for writing a review Sherri - and for taking the time to share the experience. We appreciate the details so we may consider these missed opportunities, and your feedback is very important in our effort to improve upon our services and amenities. I apologize for not meeting expectations at the restaurant, and for any unpleasant and uncharacteristic interaction with the bartender. Please be assured that your comments have been shared with the appropriate departments to be addressed, and we hope to have another opportunity to welcome you back to the lake. Thank you again for all of your time and for choosing Margaritaville Lake Resort Lake of the Ozarks.

10/10 – Uitstekend

Heather

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in november 2023
Reactie van Director of Operations op 20 nov 2023
Fintastic rating Heather - thank you!

8/10 – Goed

Julie

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The views of the lake are great. The rooms are large and comfortable. This is very much a go to when I am here.
4 nachten verbleven in november 2023

10/10 – Uitstekend

Melissa

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in november 2023
Reactie van Director of Operations op 14 nov 2023
Great to see a 10 out of 10 - thank you Melissa!

10/10 – Uitstekend

Cara

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Everything was great
1 nacht verbleven in september 2023
Reactie van Director of Operations op 14 nov 2023
Thanks for the Fintastic review Cara!

6/10 – Redelijk

Philip

Reisde met een groep, Reisde met partner, Reisde met familie
Positief: Personeel en service
Negatief: Voorzieningen
I love margaritaville and have stayed in them all over. But it really bothers me to pay a premium rate and almost everything in the facility is shut down. Bars, restaurants, coffee shops all have hours based on acupancy in the hotel.
1 nacht verbleven in november 2023
Reactie van WMGGEM op 5 nov 2023
Thank you for writing a review Phillip - and for taking the time to share the experience. We appreciate the details so we may address these missed opportunities. Please accept our apologies for not meeting expectations with the limited hours of the outlets this time of year. As we continue to enhance the amenities of the resort, we hope to have you back with us!

10/10 – Uitstekend

David

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in oktober 2023
Reactie van Director of Operations op 5 nov 2023
Thanks for the great rating David - Fins Up!

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in oktober 2023
Reactie van Director of Operations op 31 okt 2023
Thanks for the Fintastic rating!

10/10 – Uitstekend

Colleen

2 nachten verbleven in oktober 2023
Reactie van Director of Operations op 20 nov 2023
Thanks for the great rating Colleen! Fins Up!

6/10 – Redelijk

Michael

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Personeel en service, voorzieningen
Negatief: Staat van de accommodatie en faciliteiten
Very old property. Decent upgrades. But still has a long way to go.
1 nacht verbleven in september 2023
Reactie van WMGGEM op 3 nov 2023
Thank you for writing a review Michael - and for taking the time to share the experience. We appreciate the feedback so we may address these missed opportunities. As we continue to enhance the resort renovations, we hope to have you back with us!

2/10 – Ontzettend slecht

Kristin

Reisde met familie
This place was one of the worst places we’ve ever stayed! The fact that it is a well known name and place our experience was very disappointing to say the least! The room smelt moldy and I noticed a water spot on the ceiling. But they were totally full so there was no switching to a different room. We went down to the tiki bar to get a drink and it was closed. We then tried to go to the indoor water park…and it was closed… So we thought we’d get a pizza and the pizzeria was closed… Everything was closed the entire time we were there! We went to the pool… The only pool that open was this little unkept pool that’s was nowhere near the bar to get a drink and since there are no outside drinks we had to hike up and down the giant hill the resort is located on. We had to ask for towels 4 times before I finally called the front desk on my phone from the pool and the woman said we don’t just bring them to you. All the while their cart people are just driving around the grounds on their golf carts without passengers. The night before we were leaving my husband hear a sound in the corner (where the water spot on the ceiling was) and the whole corner and couch were soaked so I’m guessing they knew about this problem before! They moved us to a bungalow on the water at 10 pm so we had to pack up and drive down there. That was a little better but they acted like it was a huge favor for us. Then said since you booked through Expedia there is nothing further we can do for you! Very disappoin
2 nachten verbleven in september 2023
Reactie van WMGGEM op 2 nov 2023
Thank you for writing a review Kristin - and for taking the time to share the experience. We appreciate the details so we may address these missed opportunities. Please accept our apologies for not meeting expectations, and for the limited operating hours of our outlets. Pardon any conditions of the room that were in need of attention, and be assured that they have been addressed. If you wish to discuss your visit, please contact the Guest Experience Manager by calling the resort directly.Thank you again for all of your time and for choosing Margaritaville Lake Resort Lake of the Ozarks.

8/10 – Goed

Kelly

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Beautiful resort, a little disappointing
Overall the resort was wonderful. The room was big, well decorated, and very clean. The food was good and reasonably priced for a resort. The water park was fun, but overpriced. I was disappointed that loud music was blaring everywhere and I only heard 3 Jimmy Buffet songs. Our “deluxe lakeside view” was nothing like the website showed, we could basically see a big tree. Guest services weren’t very helpful, there was no explanation about how to navigate through the buildings. I asked if the locker rooms at the water park had locks, and they said they did but didn’t bother to mention you needed a quarter to use them. We had a great time, and would probably come back now that my expectations would be more realistic.
2 nachten verbleven in oktober 2023

10/10 – Uitstekend

Susan

Zakenreiziger, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Maybe that the end doors to the hall on the bottom floor were open to the public?
1 nacht verbleven in september 2023
Reactie van Director of Operations op 17 okt 2023
Thank you for writing a review Susan - would you be able contact us regarding your comments so we may get more details?