Dear Jeffrey,Many sincere thanks for your kind review. We take great pride in providing excellent service to our guests, so we are very glad to hear we succeeded with you! We look forward to welcoming you back soon. Kind regards,Hotel Riu Plaza PanamaOnline Reputation Manager

Dear Carl,It was a pleasure to host you.We would love to see you again soon.Thank you very much!And we wish you a lovely day.Loving Regards,Hotel Riu Plaza PanamáOnline Reputation Manager

Dear Marisa,Thank you very much for your compliment, our reward is your kind review with the confirmation of a job well done.It was a pleasure to host you.We would love to see you again soon.Thank you very much!And we wish you a lovely day, Marisa.Loving Regards,Hotel Riu Plaza PanamáOnline Reputation Manager

Dear Evelyn,Many thanks for sharing your feedback with us.We are glad to find you enjoyed your rooms comfort and we are looking forward to having the opportunity to welcome you again in the future.We remain sincerely,Hotel Riu Plaza PanamaOnline Reputation Manager

Apreciada Nicolle,Gracias por su comentario,Nos alegra saber que disfrutó de nuestra amplia y variada oferta gastronómica presentada en nuestro desayuno.Por otro lado, nos hubiera gustado mucho asistirle y ofrecerle alguna alternativa de haber conocido su disgusto.Esperamos que pronto vuelva a visitarnos en alguna de nuestras instalaciones y poder así, ofrecerle una experiencia 100% satisfactoria.Cordialmente, Hotel Riu Plaza PanamaOnline Reputation Manager

Dear Cherise,We are truly grateful for your stupendous feedback.It is very pleasing to learn you liked your experience, we would love to welcome you again soon, Cherise!Thank you very much!Love you back,Hotel Riu Plaza PanamáOnline Reputation Manager

Apreciado José C,Muchas gracias por su comentario,Queremos expresar nuestro más sincero agradecimiento por sus palabras. Su reseña nos inspira a continuar nuestro compromiso con la excelencia, y esperamos ansiosos la posibilidad de recibirlo nuevamente en cualquiera de nuestras ubicaciones para ofrecerle otra experiencia excepcional.GRACIAS A USTED ;)Cordialmente, Hotel Riu Plaza PanamaOnline Reputation Manager

Dear Emma,It is very gratifying to read you enjoyed your holiday.We will share your impression.It would be nice to be able to welcome you again soon.Wishing you a brilliant day, Emma!Kindest Greetings,Hotel Riu Plaza PanamáOnline Reputation Manager

Dear Natacha,It is an honour to be recognized as a good hotel. Also, our staff are thrilled when they learn, they efforts are being appreciated, we thank you on behalf of our fantastic team. And it is brilliant to learn you enjoyed your stay.Wishing you a brilliant day, Natacha!Loving Regards,Hotel Riu Plaza PanamáOnline Reputation Manager

Dear Peter,Thank you for sharing your experience with us!It's truly saddening to hear you weren't completely satisfied with your recent experience, as our goal has always been to exceed our guest's expectations as we deliver quality service to make your stay memorable. Rest assured that we will share all your impressions with our management team for a proper follow up as we hope you allow us the chance to host you again soon for a more positive experience.Have a great day,Hotel Riu Plaza PanamaOnline Reputation Manager

Apreciada Miriam,Gracias por su comentario, Lamentamos que se haya marchado con esas sensaciones de nuestras instalaciones.Permita que le comuniquemos que nos apenan sus observaciones y controlaremos el tema que nos menciona.Sin embargo nos hubiera gustado conocer sus sensaciones con respecto al resto de servicios que ofrecemos.En nuestra página web encontrará la amplia y variada gama de hoteles de los que disponemos y, la información correspondiente a cada uno de ellos. Estamos convencidos de que encontrará el que más se adapte a sus necesidades.Nos gustaría que volviera a brindarnos la oportunidad de recibirle en alguna de nuestras instalaciones y, poder así presentarle, la maravillosa experiencia que estamos acostumbrados a ofrecer 100% satisfactoria.Cordialmente, Hotel Riu Plaza PanamaOnline Reputation Manager

Dear Fanny,Thank you for your review! We are very happy to know that you loved your stay and we look forward to welcoming you again soon.Kind regards, Hotel Riu Plaza PanamaOnline Reputation Manager

Dear Mark,It is rewarding to read you appreciated the efforts of our beautiful staff.Thank you very much for choosing us, Mark!We are very pleased to learn you liked it and we would like you to visit us again soon.Loving Regards,Hotel Riu Plaza PanamáOnline Reputation Manager

Dear Rickita,Thank you very much for choosing us and for your wonderful review.We love working for our lovely guests, our staff will feel so rewarded when they read about satisfied customers.We truly look forward to hosting you again!Kindest wishes,Hotel Riu Plaza PanamáOnline Reputation Manager

Dear Roro,Thank you for taking the time to write such a good review of our hotel. It was a pleasure to host you and we look forward to welcoming you back very soon.Please be assured that we have recorded your comments and will take them up with the appropriate departments.We wish you all the best,Yours faithfully,Hotel Riu Plaza PanamaOnline Reputation Manager

Apreciado Diego,Agradecemos sus palabras de corazón.Obtener de su parte una valoración como la que nos brinda, nos anima a seguir en nuestro camino y, con ganas de que vuelva a cualquiera de nuestras instalaciones, para ofrecerle una maravillosa experiencia entre nosotros.Seguimos cada día intentando superarnos a nosotros mismos y con los brazos abiertos para recibirle nuevamente.Le esperamos siempreCordialmente, Hotel Riu Plaza PanamaOnline Reputation Manager

Dear Lillian,It is very gratifying to read you enjoyed your holiday.We will share your impression.It would be nice to be able to welcome you again soon.Wishing you a brilliant day, Lilian!Kindest Greetings!Hotel Riu Plaza PanamáOnline Reputation Manager

Dear Lura,We appreciate you took the time to leave your impressions regarding your recent stay with us. However, it is disappointing to read that despite our efforts we could not meet your expectations in some areas.Please note that we can guarantee that our regular inspections show optimal results. However, if an unfortunate incident takes place our staff team go above and beyond to assist our guests.We would like to thank you for having chosen our hotel for your stay.Nevertheless, we will take note of your observations for future arrangements.Hoping to host you again.Best Regards,Hotel Riu Plaza PanamáOnline Reputation Manager

Apreciado CARLOS,Apreciamos enormemente su reseña positiva. Nos alegra saber que hemos estado a la altura de sus expectativas y que los aspectos que menciona fueron de su agrado durante su estancia con nosotros. Queremos asegurarle que sus observaciones son importantes para nosotros y que las estamos tratando con los departamentos pertinentes. Esperamos sinceramente que tenga la oportunidad de volver pronto para disfrutar nuevamente de nuestra hospitalidad y servicio.Cordialmente, Hotel Riu Plaza PanamaOnline Reputation Manager

Dear Saray,We are so pleased to read that your overall experience was positive.Thank you very much for your great feedback, it is very much appreciated, since our team works to make every guest’s stay memorable.We wish you a lovely day.Looking forward to hosting you again Saray!Kindest wishes,Hotel Riu Plaza PanamáOnline Reputation Manager

Dear Erchenel,We are pleased with your feedback and would especially like to say how much we appreciate you sharing it with our future guests.Please know that we are here, and we continue to improve every day, so that when you return you will have an even better experience than the one you had.Yours faithfully,Hotel Riu Plaza PanamaOnline Reputation Manager

Dear Chantelle,We are so grateful to read that you gave us the opportunity to prove that all the positive reviews that we have, are based on the reality of our hotel and the result of the work of our lovely staff.Wishing to host you again very soon!Kindest wishes!Hotel Riu Plaza PanamáOnline Reputation Manager

Dear Debra,Thank you very much for your review, as the opinion of our guests is very important to us.We are very pleased to hear that you enjoyed your stay with us and we sincerely hope to welcome you again soon in one of our facilities.Please do not hesitate to contact us as we will follow up on your comments and address them with the relevant departments.Yours faithfully,Hotel Riu Plaza PanamaOnline Reputation Manager

Dear Suze,Thank you for your words, they are very gratifying and show us that we are working in the right direction.We sincerely hope that you will visit us again soon in one of our facilities and offer you a stay that will be the same or even better than the one you experienced.We hope you will be back soon.Yours faithfully,Hotel Riu Plaza PanamaOnline Reputation Manager

Dear Connie,We are very pleased to hear that we lived up to your wishes in terms of the points you have made.We hope that you will come back to enjoy your stay with us very soon.We look forward to welcoming you!Yours faithfully,Hotel Riu Plaza PanamaOnline Reputation Manager

Dear Graciela,Thank you for taking the time to give us your valued feedback following your stay at our hotel. We are happy to hear that you had a lovely time at our hotel! We look forward to sharing another great experience with you soon. Have a lovely day. Hotel Riu Plaza PanamaOnline Reputation Manager

Dear Evelyn,Our guests’ opinions are important, since they help us improve our services. However, it is disappointing to read of dissatisfaction.We are very sorry to read about the inconvenience. Our staff must apply the hotel's policy. Much to our regret we must underline that when a reservation has been made with your booking channel, we cannot deal with it directly.It is through your booking channel that a foraml complaint can be placed. We can review what happened and give you an appropriate response.Please bear in mind full name and proof of the situation described must be provided.Nevertheless, we will take note of your observations for future arrangements. Best Regards,Hotel Riu Plaza PanamáOnline Reputation Manager

Dear Anya,We are very grateful for your kind remarks.It is always wonderful to read that our guests left it having positive thoughts about their stay.Please visit us again soon!Warm Regards, Anya,Hotel Riu Plaza PanamáOnline Reputation Manager