Dear Anonymous, thank you very much for your kind feedback. We are pleased to read that you enjoyed your time at the Hilton Paris Opera!

Dear Anonymous, thank you very much for taking the time to leave us such a great rating further to your recent stay. We are delighted to see that you enjoyed your experience with us at the Hilton Paris Opera and we hope to welcome you back soon!

Dear Anonymous, Thank you for you great rating further to your recent stay at the Hilton Paris Opera! We are glad that you enjoyed your overall experience and would be pleased to welcome you again soon!

Dear Thirza, we would like to thank you very much for taking the time to leave us such a great rating further to your recent stay. We are delighted to see that you have enjoyed your experience with us at the Hilton Paris Opera! Your satisfaction and your rating are an encouragement to us in the pursuit of making each stay a memorable one.

Geachte klant, Vriendelijk bedankt om een reactie achter te laten op expedia. Het hotel is inderdaad een volledige renovatie aan het ondergaan. Deze renovaties zouden afgewerkt zijn begin september 2015. We hopen u snel terug te mogen verwelkomen in het nieuwe Hilton Paris Opera. Met vriendelijke groeten Bo Beyls Guest Relations Department

Geachte Gast, Vriendelijk bedankt om de tijd te nemen om uw ervaring te delen met Hotels.com. We hopen u snel te mogen verwelkomen in het nieuwe Hilton Paris Opera, waar u kennis kan maken met onze nieuwe gerenoveerde kamers. Met vriendelijke groeten Bo Beyls Guest Relations Department

Dear Youssef,Thank you for sharing your feedback with us. We sincerely appreciate your understanding regarding our efforts to reduce plastic waste by providing complimentary water fountains on each floor for your convenience. It is our commitment to promote sustainability while ensuring your comfort.We apologize for any inconvenience caused by the temperature of the hotel. Due to the unusually hot weather outside, our AC system was initially set to cool, resulting in a rapid decrease in temperature inside. Unfortunately, following this sudden change in the weather outside, which turned cold very quickly, it took some time for our historical building to adjust accordingly. However, we are pleased to hear that our team promptly provided you with extra blankets to enhance your comfort.Your feedback regarding customer service is valuable to us, and we will use it to further improve our services. If there is anything else we can assist you with, please do not hesitate to reach out. We value your patronage and hope to welcome you back for a more enjoyable experience in the future.Best regards,

Dear Robin, Thank you for taking the time to send us your comments following your stay, and we would like to apologize as we have noticed that we have not exceeded your expectations.Should you wish to share more details about your stay with us, please do not hesitate to contact us.We hope that we will have the pleasure of welcoming you back in the nearest future and upon this occasion make it right, so you keep a long-lasting happy memory of your experience with us.Best regards,

Dear Eriko, Thank you for sharing your feedback with us. We appreciate your understanding regarding certain room amenities varying based on room category. As for the hairdryer, for safety reasons, it is not operable in the bathroom, but please rest assured, it is available for your convenience elsewhere in the room.We apologize for any inconvenience caused by the spillage you encountered. Our housekeeping team will ensure that any spills are promptly addressed to maintain a comfortable environment for all guests.We are delighted to hear that our staff left a positive impression on you with their kindness.It is with such customer’s feedback that we can improve on the quality of service and experience that we offer to our guests.We would be honored should you give us the opportunity to welcome you back to the Hilton Paris Opera in the near future.Best regards,

Dear Kim, We would like to thank you very much for taking the time to leave us a rating further to your recent stay with us as a valuable Hilton Honors Blue Member at the Hilton Paris Opera. We are glad to see that you enjoyed your overall stay with us, however we have noticed that we did not exceed your expectations.Should you wish to share more details about your stay with us, please do not hesitate to contact us. It is thanks to our guests’ feedback that we can improve on the quality of service and experience that we offer.We hope that we will have the pleasure of welcoming you back in the nearest future and upon this occasion make it right, so you keep a long-lasting happy memory of your experience with us.Best regards,