Kameruitzicht

Beoordelingen van Hotel Belfast

4 out of 5
Hotel Belfast
10 Avenue Carnot, Paris, Paris

Beoordelingen

8,0

Zeer goed

Gastenscore: 10 - Uitstekend. 163 van 492 beoordelingen" "
Gastenscore: 8 - Goed. 198 van 492 beoordelingen" "
Gastenscore: 6 - Redelijk. 81 van 492 beoordelingen" "
Gastenscore: 4 - Matig. 28 van 492 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 22 van 492 beoordelingen" "

8,2/10

Netheid

8,2/10

Personeel en service

7,6/10

Voorzieningen

7,6/10

Staat van de accommodatie en faciliteiten

8,2/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

Ayvan

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Agréable séjour
Hôtel calme et très bien entretenu. Les équipements sont de bonne qualité et le personnel agréable et serviable !
1 nacht verbleven in december 2023
Reactie van Manager op 6 dec 2023
Cher Ayvan,Merci pour cet excellent retour.Nous nous réjouissons que vous ayez passé un agréable séjour dans notre hôtel et apprécié la qualité des prestations offertes ainsi que la sympathie de notre équipe.Votre satisfaction fait notre plus grand bonheur.Nous serions très heureux d'avoir l'occasion de vous recevoir à nouveau. Bien à vous,

8/10 – Goed

Wim

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
confort zoals verwacht
het was een aangenaam verblijf
4 nachten verbleven in januari 2020
Reactie van Benoit Zoeb, Beheerder op 14 mrt 2020
Beste Wim, Het doet ons plezier dat u tevreden was over ons hotel en dat we hebben kunnen bijdragen tot een aangenaam verblijf in Parijs. We kijken er al naar uit u in de toekomst nogmaals te mogen ontvangen! Met vriendelijke groeten, Benoit Zoeb, Beheerder

10/10 – Uitstekend

ALFREDO

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
4 nachten verbleven in maart 2024
Reactie van Manager op 4 apr 2024
Dear Alfredo,Thank you for such a positive review of your stay.We are pleased that we were able to meet your expectations with our high standards of cleanliness and service.We look forward to seeing you again.Best regards,

10/10 – Uitstekend

Ken

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Boutique hotel but very clean and nice! We love the old style of the building and the vintage keys! We got 2 connecting rooms and I think the spaces are good consider the historical building. I got the balcony room with the view of the Arc and you can see the top of the Eiffel Tower as well. Love the views!!! Location is so convenient, one metro station is right next to the hotel (few steps away), there is another metro station is just across the street. The guy at front desk is so friendly and nice (I'm pretty sure that's the same guy few reviews also mentioned), he gave us tips on how to be cautious with pocket pickers, where to go for photos around Eiffel Tower, and also arranged our taxi to airport, our family of 5 got the big van taxi and the pricing is very reasonable! Highly recommend! Thank you from USA.
2 nachten verbleven in maart 2024
Reactie van Benoit.Z, Manager op 31 mrt 2024
Dear Ken,Please accept our sincere thanks for this kind review.We are delighted to hear that the historical charm of Hôtel Belfast, with its vintage keys and 18th-century architecture, contributed to the enjoyment of your stay. It's gratifying to know that our recently renovated connecting rooms provided ample space for your family, and that the balcony offered memorable views of the Arc de Triomphe and the Eiffel Tower.Furthermore, your kind words about our convenient location, just a stone's throw from the Champs-Elysées and nearby metro stations, are much appreciated. We're glad this made your visit to Paris all the more enjoyable.Moreover, we're thrilled that our front desk team was able to enhance your experience with helpful safety tips and by facilitating a smooth taxi arrangement for your family.We look forward to welcoming you again soon, Best regards,Benoit.Z, Manager

2/10 – Ontzettend slecht

Martin

Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The rooms are smaller than pictures. I have 3 days in a row without having the possibility to take a shower because hot water or water issues. They are completely focused on earning money than hospitality.
5 nachten verbleven in maart 2024
Reactie van Benoit.Z, Manager op 4 apr 2024
Dear Martin,Thank you for taking the time to share your feedback.We're sorry to hear about your concerns regarding water temperature and availability. While we strive to ensure a comfortable stay, it seems we fell short during your visit. Unfortunately, an unforeseen plumbing incident occurred and we regret any inconvenience this caused. We understand our team were able to relocate you to another room and provided a refund for one night. Our team is dedicated to addressing such issues promptly when they are brought to our attention, and we regret the solutions provided did not meet your expectations.We hope to have the opportunity to welcome you back for an improved stay.Best regards,Benoit.Z, Manager

8/10 – Goed

Ayako

Positief: Netheid, personeel en service
凱旋門ビューのバルコニー付きのシングルルームで、景色は抜群に最高でした。 バスタブの湯を溜める方の水圧が弱かったけれども、シャワーの水圧は強かったので問題はなかった。お風呂、トイレが別の部屋になっており、バスタブも広くとても快適でした。 唯一、TVのリモコンのチャンネルボタンを押すだけでは番組が映らず、観れないまま終わった。(ほとんど外出していたので必要もなかったので不便はしなかった) 歯ブラシを忘れてしまったのですが、四つ星ホテルでも歯ブラシの無料サービスはありませんでした。パリだとこのようなものなのかもしれません。 建物のクラシカルさが残り古さを感じられる一方で、とても綺麗に清掃も行き届いていたと思います。夜の22時ごろの凱旋門、エッフェル塔を楽しみたい方には立地としてお勧めしたいところです。
1 nacht verbleven in februari 2024
Reactie van Manager op 6 mrt 2024
Ayako様、この度はHôtel Belfastをご利用いただきまして、ありがとうございました。お部屋から凱旋門の景色をご堪能いただき、広いバスタブ付きのお風呂を快適にご利用いただけたご様子で、大変嬉しく思います。一方で、TVをご視聴いただけなかったことや建物の古さでは、お客様のご期待に添えず申し訳ございませんでした。歯ブラシは、フロントでお申し付けいただければ無料でお渡ししておりますので、次回、ご必要の際には、お声かけいただければ、幸いでございます。また、シャンゼリゼ通りから徒歩わずか 2 分のシックなパリ 17 区にありながら、町の中心部からは徒歩圏内という便利な立地や、綺麗に清掃が行き届いていた点は、お喜びいただけたようで、何よりでございます。またのお越しをお待ちしております。

10/10 – Uitstekend

Walter, Bainsville

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The hotel was as expected, small but adequate. We found it was quiet, staff were very friendly and helpful. Due to my negligence - we were charged breakfast- if we had known we would have ate elsewhere for the price. I would stay here again, on the doorstep of the metro Which we used to sight see.
3 nachten verbleven in februari 2024
Reactie van Benoit.Z, Manager op 21 feb 2024
Dear Walter,Thank you for taking the time to share your review.We're delighted to hear that you found our staff friendly and helpful, and that the quietness of our hotel contributed to your comfort. Our location indeed provides easy access to the metro for sightseeing, which we are glad you took advantage of.We apologize if the breakfast charge was not clearly communicated; we offer a variety of options at our breakfast buffet to ensure a pleasant start to the day for our guests.We are pleased that you would consider staying with us again and appreciate your feedback, which is invaluable in our continuous efforts to provide a memorable experience.It would be a pleasure to welcome you back. Kind regards,Benoit.Z, Manager

10/10 – Uitstekend

Emel

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in januari 2024
Reactie van Manager op 29 jan 2024
Dear Emel,Thank you for such a positive review of your stay.We are pleased that we were able to meet your expectations.We hope to see you again soon, Kind regards,

8/10 – Goed

Milena

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
O hotel fica muito bem localizado
8 nachten verbleven in januari 2024
Reactie van Manager op 27 jan 2024
Cara Milena,prezamos o seu comentário.É com entusiasmo que sabemos ter desfrutado da sua estadia, especialmente, devido à nossa localização. Estamos situados numa zona privilegiada, próxima ao Arco do Triunfo e da Avenida Champs-Elysées, ideal para explorar a Paris a pé ou de metro.Fazemos votos que considere voltar em breve.Cordialmente,

10/10 – Uitstekend

TUOC

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The convenient location, (Metro station is literally in front of the hotel), the cleanliness, courteous and friendly staff, decor, everything is just perfect. We'll come patronize again. It's highly recommended to anyone.
7 nachten verbleven in december 2023
Reactie van Benoit.Z, Manager op 23 jan 2024
Dear Guest,Thank you for this positive review.We're delighted to hear that our prime location and the cleanliness of our establishment exceeded your expectations, and it's wonderful to know that our decor contributed to the perfect atmosphere for your stay. Our team is thrilled to receive your compliments on their courteous and friendly service, and we take great pride in providing a comfortable environment for our guests.We look forward to welcoming you back again in the future. Best wishes,Benoit.Z, Manager

6/10 – Redelijk

Brahim

Zakenreiziger
Positief: Netheid
Negatief: Personeel en service, comfort kamer
1 nacht verbleven in december 2023
Reactie van Manager op 28 dec 2023
Dear Brahim,Thank you for the time you have taken to review your recent stay,We are very sorry you were not entirely satisfied with your experience. We would love to know more about what we could do to improve our facilities, so please don't hesitate to share any suggestions you may have. In the meantime, please be assured that we will address our service standards with the team.We hope to have the occasion to welcome you back in the near future.With very best wishes for the New Year!

10/10 – Uitstekend

Camila

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Fui muita bem recebida pela equipe, dormi muito bem. Quarto delicioso com uma vista magnífica. O banheiro estava constantemente limpo e arrumado, assim como o quarto. me senti muito à vontade e pude descansar muito bem depois de caminhadas bem longas. A equipe é muito receptiva e gentil.
2 nachten verbleven in december 2023
Reactie van Benoit.Z, Gerente op 28 dec 2023
Estimada Camila,ficamos gratos com o seu generoso comentário.Foi com todo o entusiasmo que recebemos a sua presença e é um prazer saber que a receção da nossa equipa contribuiu para uma estadia agradável.Ao mesmo tempo, prezamos em ler que o conforto e a vista da acomodação foram ao encontro das suas expectativas. Além disso, a limpeza é uma das nossas prioridades e ficamos contentes que tenha notado o cuidado constante e a dedicação assegurados. Por fim, acreditamos que o descanso dos nossos hóspedes é essencial para poderem desfrutar por completo de Paris e é gratificante ter conhecimento que conseguimos proporcionar isso durante a sua visita.Esperamos voltar a recebê-la em breve. Desejamos-lhe umas Boas Festas,Benoit.Z, Gerente

8/10 – Goed

Vanessa

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Supimpa, best in all.
A recepção é o ponto alto do estabelecimento.
3 nachten verbleven in december 2023
Reactie van Benoit.Z, Gerente op 28 dec 2023
Estimada Vanessa,agradecemos o seu generoso comentário.Apraz-nos saber que proporcionámos uma estadia memorável e que o atendimento da nossa receção mereceu o seu destaque, refletindo o nosso compromisso com a excelência em hospitalidade.Esperamos voltar a recebê-la em breve. Atenciosamente,Benoit.Z, Gerente

6/10 – Redelijk

Geverifieerde reiziger

Zakenreiziger
Positief: Netheid
Chambre supérieur mais 2 lits simples 'collés' avec de la literie pour lit simple. Aucune prise de courant accessible près du lit. Décoration d'un autre temps qui doit en charmer certains je pense mais ce n'est pas mon cas. Produits de soins quasi inutilisable car sous forme de gel/gelée impossible a faire couler. Debit d'eau de la douche très très faiblard. Insonorisation pas optimale. Petit dej minimaliste pour le prix. 2 oreillers pour un lit de 180 c'est un peu juste. Mini bar hors de prix Tv miniature posée nonchalamment sur le mini bar. Personnel agréable et souriant. Pour le prix et un 4* dans le quartier y'a largement mieix.
1 nacht verbleven in december 2023
Reactie van Benoit.Z, Directeur op 28 dec 2023
Cher hôte,Merci d'avoir pris le soin de rédiger ce commentaire.Nous sommes ravis que vous ayez apprécié la gentillesse de notre équipe.Nous avons pris bonne note de l'ensemble de vos remarques et vous en remercions.Notre hôtel est généralement apprécié pour son charme antique qui plonge nos clients dans l'élégance parisienne du 18ème siècle. Nous comprenons que le style puisse ne pas correspondre à tous les goûts et nous en sommes désolés.Par ailleurs, nos chambres disposent de doubles vitrages pour assurer un confort supplémentaire, particulièrement celles donnant sur l'avenue. Nous nous efforçons également de proposer un large choix au niveau du sucré comme du salé au petit déjeuner. Nous restons toutefois à l'écoute de toute suggestion.Nous nous efforçons d'offrir une expérience de qualité constante à nos hôtes et vos retours nous sont précieux pour continuer à faire progresser la qualité de nos prestations et la satisfaction de nos hôtes.Au plaisir de vous revoir parmi nous,Benoit.Z, Directeur

10/10 – Uitstekend

FRANCISCO GERARDO

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Buena opción para hospedarse
3 nachten verbleven in november 2023
Reactie van Manager op 6 dec 2023
Estimado Francisco Gerardo,agradecemos sinceramente su tiempo para compartir su experiencia con nosotros.Nos complace saber que encontró la limpieza de la habitación a su gusto, reflejo de nuestro dedicado servicio de housekeeping diario. Es gratificante leer que la condición de nuestro hotel cumplió con sus expectativas, ya que trabajamos arduamente para mantener nuestras instalaciones en perfecto estado.Además, nos alegra que el servicio haya sido de su total satisfacción; nuestro equipo se esfuerza por ofrecer una atención cálida y personalizada las 24 horas. Valoramos su reconocimiento a las amenidades de la habitación, diseñadas para proporcionar el máximo confort con detalles como la fina ropa de cama de Treca y las instalaciones de té y café.Esperamos tener el placer de recibirlo de nuevo en su próxima visita a París,

10/10 – Uitstekend

Sana

3 nachten verbleven in oktober 2023
Reactie van Manager op 8 nov 2023
Dear Sana,Thank you for sharing your review.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We hope to see you again soon, Kind regards,

10/10 – Uitstekend

Luiz Otávio

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Hotel extremamente agradável, com atendimento cordial, atencioso e muito agradável da parte de todo o quadro de funcionários!
3 nachten verbleven in oktober 2023
Reactie van Benoit.Z, Gerente op 6 nov 2023
Caro Luiz,agradecemos o seu comentário.Foi com todo o entusiasmo que recebemos a sua presença e apraz-nos saber que desfrutou de uma estadia agradável, especialmente devido ao atendimento cordial dos nossos colaboradores. Procuramos dar a melhor experiência possível aos nossos hóspedes.Esperamos recebê-lo novamente. Atenciosamente,Benoit.Z, Gerente

10/10 – Uitstekend

Youssef

3 nachten verbleven in oktober 2023
Reactie van Manager op 19 nov 2023
Cher Youssef,Merci de nous faire part de votre retour d’expérience positif.Nous sommes ravis que vous ayez passé un agréable séjour parmi nous.Votre satisfaction est notre plus belle récompense.Au plaisir de vous revoir parmi nous,

10/10 – Uitstekend

saer

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in oktober 2023
Reactie van Manager op 30 okt 2023
Dear Saer,Thank you for taking the time to review your stay.We are glad you had an enjoyable stay, our team members do their best to make sure our guests have a memorable experience with us.It would be an absolute pleasure to welcome you again in the future. Best regards,

10/10 – Uitstekend

FREDERIC

1 nacht verbleven in oktober 2023
Reactie van Manager op 29 okt 2023
Cher Frédéric,Merci pour votre commentaire.Nous sommes ravis que vous ayez passé un agréable séjour parmi nous.Votre satisfaction est notre plus belle récompense.Ce serait une joie de vous revoir parmi nous,

8/10 – Goed

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service en comfort kamer
3 nachten verbleven in oktober 2023
Reactie van Manager op 20 okt 2023
Hei,tusen takk for den fantastiske anmeldelsen!Det gleder oss at du valgte vårt hotell og at du var så fornøyd med ditt opphold.Vi ser frem til å ønske deg velkommen tilbake til Hôtel Belfast snart. Ha en flott dag,

8/10 – Goed

jan

3 nachten verbleven in oktober 2023
Reactie van Manager op 10 okt 2023
Dear Jan,Thank you for your review.We are pleased that we were able to meet your expectations.We hope that you will stay with us again many more times in the future. Best wishes,

8/10 – Goed

Geverifieerde reiziger

Zakenreiziger
Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Bon hôtel 4 étoiles
Bon hôtel 4 étoiles très bien situé
1 nacht verbleven in september 2023
Reactie van Manager op 5 okt 2023
Cher Hôte,Merci pour cet excellent retour.Nous sommes ravis de lire que vous avez apprécié notre emplacement idéal et que vous avez trouvé notre hôtel digne de ses 4 étoiles.Nous serions très heureux d'avoir l'occasion de vous recevoir à nouveau. Bien à vous,

10/10 – Uitstekend

Kenneth

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice and beautiful place. Clean and simple. Nice view from the room. And really nice staff. All around a place I will come back to.
4 nachten verbleven in september 2023
Reactie van Manager op 1 nov 2023
Dear Kenneth,Thank you for this kind review.We are delighted to hear that you found our hotel clean and beautiful. It's great to know that you enjoyed the nice view from your room and appreciated our friendly staff. Our prime location near the Arc de Triomphe and Champs-Elysées certainly offers our guests a unique and convenient experience.We are thrilled to know that you would consider returning to our hotel in the future. Your satisfaction is our top priority, and we always strive to provide the best possible experience for our guests.We look forward to welcoming you back in the future.Best wishes,

8/10 – Goed

Dhruti

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The room I had was tiny. I had just about enough room to get my suitcase between the open door and the bed. It’s a good thing I’m not big otherwise I probably would have had problems. Some of the power points did not work intermittently either, so I would plug in my phone and after a few minutes it would just stop charging. After experimenting I found one plug in point that worked reliably and that’s what I used to charge everything on rotation. The staff were very friendly and approachable. They gave me advice on a suitable route to go for a run and told me where the best places to go visit were. I booked this hotel because it was within walking distance of the conference I was attending but it turned out to be very convenient for transport too as it was very close to the metro and the arc de triomphe and champs elysee. Had a very pleasant walk through those and then along the Seine after. So despite the room being not quite what I would have hoped for I would still recommend it.
2 nachten verbleven in september 2023
Reactie van Manager op 21 sep 2023
Dear Guest,Thank you for taking the time to share your feedback.We are glad to hear that our staff was friendly and approachable, providing you with helpful advice on running routes and local attractions. It's great to know that our location was convenient for your conference and allowed you to enjoy the nearby sights, such as the Arc de Triomphe and Champs Elysées.We apologize for the inconvenience you faced with the room size and power points. Our hotel offers rooms of different sizes to cater to various guest preferences, and we would be happy to help you choose a more spacious room for your next stay. We also appreciate your feedback on the power points and will look into addressing the issue to ensure a better experience for our future guests.We look forward to seeing you again on a future occasion. Best wishes,

6/10 – Redelijk

Maher

3 nachten verbleven in september 2023
Reactie van Manager op 8 okt 2023
Dear Maher,Thank you for taking the time to review your stay.We are sorry that not everything was to your satisfaction and we would be interested in knowing how we could have improved on your time with us.We hope to have the pleasure of seeing you in the near future. Many thanks,

10/10 – Uitstekend

Ronette, Redmond

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Lovely hotel, well designed with comfortable beds. Parking garage located nearby, which was helpful to me.
1 nacht verbleven in augustus 2023
Reactie van Manager op 15 aug 2023
Dear Ronette,Thanks for this kind review.We are delighted to hear that you appreciated our well-designed hotel and comfortable beds. It's also great to know that you found the nearby parking garage convenient during your stay. Our prime location and attention to detail are some of the aspects that make our hotel stand out, and we are glad you enjoyed them.We hope to welcome you back for another pleasant stay in the future. Best regards,

10/10 – Uitstekend

Terri

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
The staff was very helpful. Perfect location to watch the Bastille Day fly over. Wonderful view of the Arc from the balcony. Close to plenty of good restaurants, metro and taxis.
3 nachten verbleven in juli 2023
Reactie van Manager op 2 aug 2023
Dear Terri,Thank you for sharing your opinion after your recent stay.We are delighted to hear that our team was helpful and that you enjoyed the perfect location for watching the Bastille Day flyover.It's great to know that the wonderful view of the Arc de Triomphe from the balcony added to your experience. We are also glad that you found our hotel to be conveniently close to good restaurants, the metro, and taxis.We hope to see you again soon. Best wishes,

4/10 – Matig

Paul E

Reisde met familie
Older hotel fair but not well maintained. Our lock broke one evening and we had to wait in the lobby for over 3 hours until a locksmith could come to repair it. Room was unbelievably small and cramped. Front desk staff fair but not very helpful. Price high for size room.
7 nachten verbleven in juni 2023
Reactie van Manager op 26 jun 2023
Dear Paul,Thank you for taking the time to share your review.We are sorry that your recent stay at our hotel didn't meet all your expectations. We appreciate your feedback on the hotel's condition and are continuously working to maintain and improve our facilities. Furthermore, we apologise for the issue you had with the lock and for the delay in addressing this. Rest assured we will investigate this and take the necessary steps to ensure that our guests' concerns are dealt with promptly during their stay.Regarding the room size, we do offer a variety of room sizes, and our superior rooms provide more space for added comfort. Additionally, our front desk team is committed to providing excellent service, and we will take your comments into consideration to improve our guest experience.We hope to have the opportunity to welcome you back for a more enjoyable stay in the future. Kind regards,

6/10 – Redelijk

Geverifieerde reiziger

Zakenreiziger
Negatief: Personeel en service
Relativement moyen
L'hôtel est très bien situé à quelques mètres du metro Etoile et bien sur de l'Arc de Triomphe. En revanche, le prix de l'hôtel n'est clairement pas justifié au vu de la prestation : chambre dans un état plus que moyen (hormis la salle de bain qui est refaite) et service pas des plus sympathique
1 nacht verbleven in juni 2023
Reactie van Manager op 16 jun 2023
Cher hôte,Merci d'avoir pris le temps de cette évaluation suite à votre séjour.Nous sommes ravis que vous ayez apprécié la propreté et l'emplacement idéal de notre établissement, situé en plein cœur de Paris, à 50 m de l'Arc de Triomphe et des Champs-Élysées.Nos hôtes apprécient généralement la qualité de notre accueil et nous prenons très au sérieux votre commentaire afin d'offrir un service irréprochable à l'avenir. Nous souhaitons préciser que nous avons choisi de préserver la décoration originale de notre hôtel pour permettre à nos clients de se plonger dans l'ambiance du vieux Paris. Néanmoins, nous prenons note de vos retours et ajoutons que nous avons déjà réalisé de nombreuses rénovations de nos espaces.Enfin, nos prix fluctuent selon l'offre et la demande. Nous vous invitons donc à réserver le plus tôt possible afin de bénéficier de meilleures offres.Au plaisir de vous revoir pour un séjour entièrement réussi cette fois,

10/10 – Uitstekend

Dalana

1 nacht verbleven in mei 2023
Reactie van Manager op 3 jun 2023
Dear Alana.Thank you very much for sharing your positive review.We are pleased that we were able to meet your expectations.We hope to see you again soon.Kind regards,

10/10 – Uitstekend

Fabrice

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in mei 2023
Reactie van Manager op 15 mei 2023
Cher Fabrice,Merci pour cette appréciation très positive.Nous sommes enchantés que vous ayez passé un très bon séjour dans notre établissement.Nous espérons avoir le plaisir de vous accueillir à nouveau.Bien cordialement,

10/10 – Uitstekend

Cleide

1 nacht verbleven in april 2023
Reactie van Manager op 2 mei 2023
Chère Cleide,Merci pour la rédaction de cet aimable commentaireNous sommes ravis que vous ayez passé un agréable séjour parmi nous.Votre satisfaction est notre plus belle récompense.Dans l'attente du plaisir de vous accueillir de nouveau,

10/10 – Uitstekend

Mariela

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Family Rooms available. Beautiful view of the Arch of Triumph. Balcony with view of Eiffel Tower. Train walking distance. Lovely staff. Loved!!!
4 nachten verbleven in april 2023
Reactie van Manager op 21 apr 2023
Dear Mariela,Thank you for positively reviewing your stay.Our dedicated team always aims to give the best experience to all our guests and it is rewarding for us that you appreciated the high standards we set ourselves.It is a pleasure to know that our strategic location helped make your stay enjoyable.We hope to see you again soon.Kind regards,

8/10 – Goed

hari

Reactie van Benoit.Z, Manager op 7 mrt 2023
Dear Hari,We appreciate this positive rating.It's great to hear that you had an enjoyable stay.We look forward to the pleasure of seeing you again in the future. Kind regards,Benoit.Z, Manager

8/10 – Goed

Fardiq

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Everyone very accommodating and helpful.
Reactie van Benoit.Z, Manager op 3 jan 2023
Dear Guest,Thank you for such a positive review.We are delighted that everything met your expectations during your stay with us and that you appreciated our high standards.It would be a pleasure to welcome you back in the future. Happy New Year,Benoit.Z, Manager

2/10 – Ontzettend slecht

JAMEL

1 nacht verbleven in oktober 2022
Reactie van Benoit.Z, Directeur op 19 okt 2022
Cher Jamel,Merci pour votre retour.Nous regrettons que votre séjour n'ait pas été à la hauteur de vos attentes.Nous sommes à votre écoute pour toute suggestion d'amélioration de nos services afin de vous accueillir de nouveau parfaitement.Bien à vous,Benoit.Z, Directeur

10/10 – Uitstekend

Sonya

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Everything was perfect. All personnel were great, especially Ike, who was an extreme help with anything needed. I highly recommend this hotel!
2 nachten verbleven in september 2022
Reactie van Benoit.Z, Manager op 23 sep 2022
Dear Sonya,Thank you very much for your kind review.We are delighted to hear that we met your expectations. Our team members always work hard to create a memorable experience for our guests, and feedback like this inspires us to keep up the good work.We look forward to welcoming you back on a future occasion.Best regards,Benoit.Z, Manager

10/10 – Uitstekend

Kerri

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This property was at a GREAT location, steps from several Metro lines & RER, the Arc de Triomphe, Champs d'Elysses and tons of restaurants, bus stops, and on and on. The staff were amazing, helpful, fluent in English and the hotel was clean and we always had lots of coffee and supplies, including a stocked fridge in our room. Highly recommend.
5 nachten verbleven in augustus 2022
Reactie van Benoit.Z, Manager op 8 sep 2022
Dear Kerri,Thank you for sharing your review.A message of satisfaction from a recent guest is always a reward and incentive for our team to continue upholding our high standards. We are delighted that you had such a pleasant experience, and we thank you for your many compliments. We are pleased to know that our location was convenient for you.We look forward to welcoming you back.Best wishes,Benoit.Z, Manager

8/10 – Goed

Marmabani

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Awesome location at the heart of Paris. Room was small and the amenities were okay. Staff spoke English.
4 nachten verbleven in augustus 2022
Reactie van Benoit.Z, Manager op 24 aug 2022
Dear Guest,We are grateful to you for taking the time to send us this review.We are very happy to know that you appreciated our convenient location near the famous Avenue des Champs Elysées, with easy access to many interesting sites in the city. We regret you were not entirely happy with the size of your room. We do have different categories and sizes of rooms, and would be happy to help you find one more suited to your requirements on your next visit.It would be a pleasure to welcome you back in the future. Kind regards,Benoit.Z, Manager

4/10 – Matig

froyd

1 nacht verbleven in juli 2022
Reactie van Benoit.Z, Manager op 6 nov 2022
Dear GuestThanks for your rating of our hotel.We are sorry we were not able to meet all your expectations.We would appreciate a private message with more details.We hope to welcome you back for a return visit. Best regards,Benoit.Z, Manager

10/10 – Uitstekend

Flavio Enrique, Metepec

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
It is a old building which is totally covered by its location. It is absolutely a great location in Paris and extremely easy access to all city simply because the hotel has a subway station on front. We enjoyed the stay so much…!
4 nachten verbleven in juli 2022
Reactie van Benoit.Z, Manager op 17 jul 2022
Dear Flavio, Thank you for taking the time to review your stay with us. We are delighted to know that you enjoyed your stay with us and that our location and proximity to public transport were ideal for you. We hope that we can welcome you back in the future. Best wishes, Benoit.Z, Manager

8/10 – Goed

Luis Albert

4 nachten verbleven in juli 2022
Reactie van Benoit.Z, Manager op 14 jul 2022
Dear Luis, Thank you for taking the time to rate your stay with us. We are glad that your expectations were met. However, we would love to know what would have made your stay a perfect one. We look forward to welcoming you back. Best regards, Benoit.Z, Manager

2/10 – Ontzettend slecht

Eric

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in juli 2022
Reactie van Benoit.Z, Directeur op 9 jul 2022
Cher Eric, Merci d'avoir pris la peine de noter votre séjour. Nous regrettons sincèrement que votre séjour n'ait pas été à la hauteur de vos attentes. La satisfaction de nos clients est essentielle, c'est pourquoi nous souhaiterions en savoir plus sur les raisons de votre déception. Nous espérons avoir le plaisir de vous recevoir à nouveau. Benoit.Z, Directeur

8/10 – Goed

Catrina

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The property was very beautiful with dreamy sitting areas, beautiful decorations and the cutest antique keys to get you into the rooms. The one concern was that we were told on check in that breakfast was included in the stay so we ate breakfast both days of our stay. It was very very basic (basically bread and coffee) but it held us over for a couple of hours. On checkout we were charged 140 euros for breakfast. This was very disappointing because we could have gotten much better food at nearby cafes for that amount of money.
2 nachten verbleven in juli 2022
Reactie van Benoit.Z, Manager op 7 jul 2022
Dear Catrina, Thank you for this review of your recent stay, We are delighted you had an enjoyable stay and thank you for your kind words about our hotel. However, we are very sorry about the issue regarding the breakfast information. Unfortunately due to an error on the reservation server, our receptionist misinterpreted the information thinking the breakfast was included, when it wasn't. We are sorry for any inconvenience. We do hope to welcome you back. Best wishes, Benoit.Z, Manager

10/10 – Uitstekend

Yves

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nous avons adoré notre séjour au Belfast ! Bel hôtel au décor classique à quelques pas du Métro et du RER, ce qui rend les déplacements vers les attraits touristiques de Paris faciles, en plus d’être à quelques pas de l’Arc de Triomphe et des Champs Élisés ! L’hôtel est propre, les lits confortables et le personnel charmant !
7 nachten verbleven in juni 2022
Reactie van Benoit.Z, Directeur op 28 jun 2022
Cher Yves, Nous apprécions grandement votre retour positif sur le confort de votre lit ainsi que sur la propreté de notre établissement. L'ensemble du personnel vous exprime toute sa gratitude pour votre gentils mots sur la qualité de l'accueil qui vous a été réservé. Merci pour la recommandation. Au plaisir de vous revoir très prochainement pour un nouveau séjour de qualité, Benoit.Z, Directeur

8/10 – Goed

CHRISTEL

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Hôtel agréable et très bien situé. Seul inconvénient les chambres ne sont pas très bien insonorisées vis à vis des autres chambres.
1 nacht verbleven in juni 2022
Reactie van Benoit.Z, Directeur op 27 jun 2022
Chère Christel, Merci pour votre appréciation. C'est un réel plaisir de lire que vous avez passé un agréable moment parmi nous et que vous avez particulièrement apprécié l'emplacement de notre établissement. Nous vous présentons en revanche nos plus sincères excuses pour les désagréments sonores. Si vous avez le sommeil léger, nous vous invitons à nous en faire part lors de la réservation afin que l'on vous attribue l'une de nos chambres les plus calmes, et que l'on garantisse ainsi votre confort. Nous serions ravis de vous accueillir à nouveau. Bien à vous, Benoit.Z, Directeur

8/10 – Goed

hovic, anaheim

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Lots of charm especially to the dining room hall, however it is a little older building , so no amenities like a gym/sauna etc. Very helpful staff.
12 nachten verbleven in juni 2022
Reactie van Benoit.Z, Manager op 24 jun 2022
Dear Hovic, Thank you for taking the time to share your review. We are glad that you had a pleasant stay and appreciated our style. Rest assured that we have noted your comments and will consider them carefully when planning for any future improvements. We hope to welcome you back. Kindest regards, Benoit.Z, Manager

8/10 – Goed

lining

5 nachten verbleven in mei 2022
Reactie van Benoit.Z, Manager op 28 aug 2022
Dear GuestWe appreciate this positive rating.We are glad your stay was enjoyable.We would welcome your suggestions on how we could improve your experience.We hope to welcome you back for a return visit, Best regards,Benoit.Z, Manager

6/10 – Redelijk

Geverifieerde reiziger

Zakenreiziger
Positief: Netheid
Negatief: Comfort kamer
Ok
Nice but perphaps not the best value for money
4 nachten verbleven in mei 2022
Reactie van Benoit.Z, Manager op 11 jun 2022
Dear Guest, Thank you for your review. We are pleased that you had a pleasant stay with us, however, we wish it had been completely satisfying. We would like to believe our rates are competitive and reflect our standards, facilities and offerings and prices can fluctuate depending on the time of the year. We look forward to welcoming you back for another stay in the future. Best wishes, Benoit.Z, Manager