Exterieur

Beoordelingen van Hôtel d'Espagne

3 out of 5
Hôtel d'Espagne
9, Cité Bergère, Paris, Paris

Beoordelingen

8,6

Uitstekend

Gastenscore: 10 - Uitstekend. 301 van 702 beoordelingen" "
Gastenscore: 8 - Goed. 308 van 702 beoordelingen" "
Gastenscore: 6 - Redelijk. 75 van 702 beoordelingen" "
Gastenscore: 4 - Matig. 11 van 702 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 7 van 702 beoordelingen" "

9,2/10

Netheid

9,0/10

Personeel en service

8,0/10

Voorzieningen

8,6/10

Staat van de accommodatie en faciliteiten

8,6/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

Vandermeersch

Reisde met partner
Positief: Netheid, staat van de accommodatie en faciliteiten
Goede locatie. Rustige kamer.
3 nachten verbleven in augustus 2022
Reactie van Luz, réceptionniste op 17 aug 2022
Good afternoon, Thank you for choosing us, we are delighted to hear that you enjoyed your stay at the Hotel d'Espagne. Have a nice day, The Reception.

8/10 – Goed

Quinty

3 nachten verbleven in juni 2022

8/10 – Goed

Alida

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
4 nachten verbleven in april 2022

10/10 – Uitstekend

C

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great beds
We had a great stay! It is not easy to find a suitable family room in Paris and we were happy to find this one. The beds were very comfortable. The staff members very helpful and efficient. Will stay here again!
4 nachten verbleven in oktober 2021
Reactie van Océane//Front desk op 2 nov 2021
Dear Guest, Thank you for choosing hôtel d'Espagne for your parisian stay and for taking time to leave us your comment. We are happy you enjoyed your stay with us and hope to welcome you again. Kind regards

10/10 – Uitstekend

Anneke

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Fijne ruime kamer, rustige buurt en centraal gelegen. Lekker ontbijt en vriendelijk personeel. Onze kamer lag op de 5e etage, met een lager plafond. Voor ons prima, maar de badkamer is niet geschikt voor mensen die langer zijn dan 1.80 m, omdat je in bad doucht.
5 nachten verbleven in oktober 2021
Reactie van Océane//Réception op 3 nov 2021
Dear Miss, Thank you for choosing Espagne Hotel for your stay in Paris,and for taking time to leave us your comment. We are happy you enjoyed your stay with us and we hope to welcome you again for another trip to Paris. Kind regards

8/10 – Goed

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Hotel Espagne was gesloten wegens Corona en daarom zaten wij in een alternatief hotel Marais Home. Dit onderkomen was helemaal goed, ontbijt op de kamer geheel compleet. Nabij place de la Republique gelegen. Levendige buurt met veel restaurantjes op praktisch iedere hoek van de straat.
5 nachten verbleven in juli 2020

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
2 nachten verbleven in september 2019
Reactie van Salvatore op 24 sep 2019
Thanks for staying with us. We appreciate your feedback!

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
great hotel, lousy breakfast
Small rooms but very cose and clean. Excellent location and friendly personnel. The breakfast is very, very limited, based on the room rate you would expect much better. Overall a good stay but because of the breakfast no second time for me.
1 nacht verbleven in september 2018
Reactie van Edouard - Welcome Office Manager op 19 sep 2018
Dear guest, Thank you for taking time to share your review with us. We are glad to read that you enjoyed staying in our Hotel even if you don't want to come back just because of the breakfast. We are quite surprised regarding this quick note as we are offering a great choice of various products : hot drinks, fresh juices, cereals, toasts, pastries, pancakes, waffles, yoghurts, breads, cottage cheese, fresh fruits salad, .... and cheese and eggs plate as a supplement. We consider that it's already a great offer even more for this price compares to other Parisian Hotels (more between 15 and 20 Euros). However we do hope that you'll change your mind and that we'll have the opportunity to welcoming you back for your next stay in Paris. Warm regards from France

10/10 – Uitstekend

Gerda

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Sfeervolle plek in het hart van Parijs
Perfecte locatie, vlakbij metro en winkels, maar toch geen nachtlawaai. Heel vriendelijke en behulpzame receptionisten (24/24 bemand). Alles was pas geschilderd, leuk ingericht en van nieuw meubilair voorzien. Een aanrader!
1 nacht verbleven in juli 2018
Reactie van Edouard - Welcome Office Manager op 30 jul 2018
Dear Gerda, Thank you so much for taking time, to share your review with us and for your lovely comment. We are glad to read that you fully enjoyed staying in our Hotel and that you appreciated all services and prestations provided at the Hotel d'Espagne***. We are definitely looking forward to welcoming you back in Paris. Warm regards

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Keurig schoon hotel met simpel maar prima ontbijt
Kamers zijn aan de kleine kant, maar netjes en schoon. Voor de rest een mooie uitvalsbasis voor een stedentripje.

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service
Goede lokatie
De plek tov het culturele centrum is prima, in de omgeving zijn voldoende goede horeca gelegenheden. Het hotel is goed onderhouden en schoon, personeel is erg aardig al is het contact in het Engels behelpen! Al met al, de prijs kwaliteit verhouding is prima.

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
mooi hotel nabij centrum Parijs
Met twee kinderen verbleven, in een familiekamer. Keurig hotel, prettige kamer en weinig geluidsoverlast. Behulpzaam personeel, spreekt over het algemeen Engels. Er is voldoende openbare parkeergelegenheid rondom het hotel. Dit wordt niet door Expedia vermeld, maar een straat verderop is een toegankelijke openbare parkeergarage. Nabij het hotel kun je met de metro en sta je binnen enkele minuten bij de Eifeltoren. Ook kun je nabij het hotel al op de hop-on-hop-off bus stappen waardoor je direct de highlights van Parijs kunt bekijken en weer netjes bij het hotel teruggebracht wordt.

10/10 – Uitstekend

Anna

Positief: Netheid, personeel en service en comfort kamer
Erg goed hotel
Het hotel was erg schoon en het personeel heel vriendelijk en behulpzaam

8/10 – Goed

René

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Kleines und gemütliches Hotel. Lage sehr zentral gelegen. Gut zu Fuß (15 Min) vom Bahnhof Paris l'Est mit Rucksackgepäck erreichbar. Ruhige Lage, d.h. kaum Verkehrs- und Stadtlärm. Zimmer etwas hellhörig, so war die Dusche vom Nachbarzimmer gut zu höhren, dies galt ebenso für lautere Gespräche im Nachbarzimmer und die Türen auf dem Flur. Besonders positiv: kostenlose Wasserflaschen jeden Morgen auf dem Zimmer erhältlich, sowie ganztägig kostenlos Kaffee, Tee und kleines Gebäck in der Lobby.
4 nachten verbleven in februari 2024

10/10 – Uitstekend

Geova Éder

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Ótimo custo benefício em Paris
Incrível , ótima localização, em frete ao mercado e muitos restaurantes, ótimas cafeterias ! Metrô 1 minuto ! Brasileiros podem ir sem medo me surpreendeu positivamente, ótimo custo ! Banheiro do meu quarto era espaçoso !
5 nachten verbleven in januari 2024
Reactie van Océane op 10 feb 2024
Querido clienteFicamos extremamente felizes em receber seu feedback e saber que sua estadia em nosso hotel foi excepcional! Obrigado por compartilhar sua experiência conosco e com outros viajantes.É maravilhoso saber que você gostou da nossa localização conveniente, perto de mercados, restaurantes e cafés, e que o acesso ao metrô foi tão fácil para você. Nosso objetivo é proporcionar uma estadia memorável aos nossos hóspedes, e é gratificante ver que alcançamos esse objetivo com vocês.Além disso, estamos muito satisfeitos em saber que você gostou do espaçoso banheiro do seu quarto. A satisfação dos hóspedes é a nossa prioridade número um e é ótimo saber que todos os aspectos da sua estadia foram do seu agrado.Esperamos ter a oportunidade de recebê-lo novamente em breve em nossa propriedade para mais uma experiência incrível em Paris!Sinceramente,

10/10 – Uitstekend

Seth

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Really enjoyed our stay
2 nachten verbleven in december 2023
Reactie van Océane op 31 jan 2024
Dear guest, Thank you so much for taking the time to share your feedback about your recent stay at our hotel. We are thrilled to learn that you really enjoyed your time with us and that we could meet your expectations.Receiving a perfect score of 5/5 is truly gratifying for our entire team, and it motivates us to continue delivering excellent service. We are delighted to have been a part of making your stay a positive and enjoyable experience.Your kind words are appreciated, and we look forward to the opportunity to welcome you back in the future. If there are any specific preferences or requests you have for your next visit, please feel free to let us know, as we are committed to ensuring your next stay is just as wonderful as this one.Once again, thank you for choosing our hotel. We value your patronage and hope to have the pleasure of hosting you again soon.Kind regards,

10/10 – Uitstekend

Yuka

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in december 2023
Reactie van Océane op 31 jan 2024
Dear guest, We sincerely thank you for taking the time to share your experience following your recent stay at our hotel. Receiving a perfect score of 5/5 is a real source of joy for our entire team.We are delighted to see that your stay met your expectations and that you enjoyed your experience with us. Your satisfaction is our top priority, and your positive feedback reinforces our commitment to providing exceptional service to our customers.We hope to have the opportunity to welcome you again in the near future. Please let us know your preferences or special needs during your next visit, so we can help make your stay even more enjoyable.Thank you again for choosing us, and we look forward to welcoming you again for an experience as memorable as the last.Kind regards,

10/10 – Uitstekend

isabelle

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
bon séjour
séjour professionnel, mon équipe et moi même sommes très satisfait. Nous reviendrons
1 nacht verbleven in december 2023
Reactie van Océane op 31 jan 2024
Chère Isabelle, Nous tenons à vous exprimer notre plus sincère gratitude pour avoir pris le temps de laisser cet avis élogieux suite à votre récent séjour professionnel à notre hôtel. Nous sommes ravis de constater que vous et votre équipe avez passé un excellent moment parmi nous.Recevoir une note parfaite de 10/10 est une source de grande fierté pour toute notre équipe, et nous sommes enchantés de savoir que nous avons pu répondre à vos attentes de manière satisfaisante. Votre satisfaction est notre priorité absolue, et savoir que vous avez l'intention de revenir est la meilleure récompense que nous puissions recevoir.Nous sommes ravis d'avoir pu contribuer positivement à votre séjour professionnel, et nous espérons avoir l'opportunité de vous accueillir à nouveau à l'avenir. N'hésitez pas à nous contacter directement si vous avez des demandes spécifiques pour votre prochaine visite.Encore une fois, merci infiniment pour vos commentaires positifs. Nous sommes impatients de vous accueillir à nouveau et de vous offrir une expérience tout aussi agréable, voire meilleure, lors de votre prochain séjour.Bien à vous,

8/10 – Goed

Elba

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Reactie van Océane op 10 feb 2024
Dear guest, Many thanks for your review and for choosing our hotel for your stay! We are pleased to see that your experience was satisfactory overall, and we sincerely appreciate your positive feedback.Your rating of 4/5 encourages us to continue providing quality service and to constantly improve to offer our customers an even better experience in the future.If you have any specific suggestions or preferences to make your next stay even more enjoyable, please let us know. We are here to offer you personalized service and meet all your needs.We hope to have the pleasure of welcoming you again very soon to Hôtel d'Espagne for an even more memorable experience!Kind regards,

6/10 – Redelijk

Francis Gail A.

Reisde met familie
Lavatory sink was partially clogged. Airconditioner was not in good condition. Other than that it was good.
4 nachten verbleven in november 2023
Reactie van Océane op 25 nov 2023
Dear guest, We appreciate that you took the time to share your thoughts about your recent stay and we appreciate your honest feedback.We are happy to hear that, overall, you had a positive experience with us. Your comfort and satisfaction are our main priorities and we are happy to know that, apart from a few problems, your stay was pleasant.We apologize for any inconvenience caused by the toilet sink being partially clogged and the air conditioner not being in optimal condition. Please know that you can at any time notify the receipt of these small inconveniences so that they can quickly find a solution, Rest assured that we take your comments seriously and that our maintenance team will respond quickly to these problems to ensure that they be resolved for future customers.If you would like to share any further details or think there is something specific we can improve, please let us know. Your ideas are invaluable as we strive to improve our services.We sincerely appreciate that you have chosen L'hôtel d'Espagne and we hope to have the pleasure of welcoming you again for an even more comfortable and pleasant stay in the future.Kind regards

8/10 – Goed

El Hadji Abdourahmane

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in november 2023
Reactie van Océane op 17 nov 2023
Dear guest, Thank you for taking the time to share your feedback about your recent stay at our hotel. We value your input, and we are pleased to see that you rated your experience with us an 8 out of 10.While we're delighted to know that your overall experience was positive, we are always eager to learn more about our guests' experiences. If you have any specific comments or suggestions that contributed to your rating, we would love to hear them. Your insights are invaluable as we continually strive to enhance the quality of our services.We hope that you had a comfortable and enjoyable stay with us, and we look forward to the possibility of hosting you again in the future. If there is anything specific you would like to share please feel free to reach out to us.Once again, thank you for choosing our hotel, and we appreciate your time in providing feedback.Kind regards,

6/10 – Redelijk

Elba

Reisde met familie
Positief: Netheid, personeel en service en voorzieningen
The small room and the extremely small bathroom, very uncomfortable for a large, tall person.
4 nachten verbleven in oktober 2023
Reactie van Océane op 9 nov 2023
Dear guest, Thank you for sharing your comments about your recent stay at our hotel. We are sorry to hear that you were not satisfied with the size of the room and bathroom. Your feedback is important to us because it helps us identify areas where we can improve.We understand that the comfort of our guests is paramount, and we apologize for any inconvenience you may have experienced due to the size of the room and bathroom. Do not hesitate to specify your specific requests when making your reservation, we will be able to better anticipate your needs in order to best prepare your stay.We appreciate that you took the time to share your experience, and we hope that despite these inconveniences, you will consider staying with us again. We continually strive to meet the needs of our guests, and we would love to welcome you back and provide you with a more enjoyable experience.If you have any other comments or additional suggestions to share, please let us know. Your opinion is valuable to us.Kind regards,

6/10 – Redelijk

Albert

Reisde met familie
Positief: Netheid, personeel en service en comfort kamer
3 nachten verbleven in oktober 2023
Reactie van Océane op 9 nov 2023
Dear guest, We would like to thank you for taking the time to leave a review about your recent stay at our hotel. Your opinion is valuable to us because it helps us to constantly improve our services.However, we regret to see that your experience was not as satisfactory as we had hoped, resulting in a rating of 6/10. We would like to know more about any aspects of your stay that did not meet your expectations. Your feedback is essential to help us understand how we can improve and provide a better experience for our customers.If you could share more details about what didn't live up to your expectations, we'd love to hear your feedback and work to resolve the issues you encountered.We hope that despite the problems you encountered, you will consider giving us another chance in the future. We are determined to provide you with an exceptional stay on your next visit.We thank you once again for choosing our hotel, and we hope to have the opportunity to welcome you again in much better conditions.Kind regards,

10/10 – Uitstekend

Wagner

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
4 nachten verbleven in oktober 2023
Reactie van Océane op 5 nov 2023
Dear guest, We would like to express our sincere gratitude to you for taking the time to leave a perfect review by rating your experience at our hotel with a score of 10/10. Your satisfaction is our greatest reward, and we are delighted to see that you had an exceptional stay.Your positive review is a source of motivation for our team, as we constantly strive to provide the highest quality service to our customers. It is extremely gratifying to know that we achieved this goal during your stay.If you have additional comments about your experience or would like to share specific details that made your stay memorable, please let us know. Your feedback helps us maintain our commitment to excellence.We are honored to have had the opportunity to serve you, and we hope to have the pleasure of welcoming you again in the near future. If you have any plans to return, please do not hesitate to contact us, and we will be happy to assist you.Once again, thank you very much for your perfect rating, and we look forward to welcoming you again.Kind regards,

8/10 – Goed

Andrea

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
.
3 nachten verbleven in oktober 2023
Reactie van Océane op 5 nov 2023
Dear guest, We thank you for taking the time to leave your review about your recent stay at our hotel. We are delighted to see that you rated your experience 4/5, and we are grateful for your support.Your opinion is valuable to us, as it helps us improve our services and ensure that our guests have an unforgettable stay. We would love to hear more about your experience and what you enjoyed during your stay. Was there anything in particular that you liked? Or aspects that you would have liked to see improved?Your feedback is essential to help us continue to offer exceptional stays. We take your feedback seriously, and we are constantly working to improve.Please do not hesitate to contact us if you have any additional suggestions or concerns. We are here for you, and your satisfaction is our top priority.Once again, thank you for choosing our hotel for your stay, and we hope to have the pleasure of welcoming you again in the future.Kind regards,

10/10 – Uitstekend

Alexis

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Trouvé heureusement à la dernière minute suite à une mauvaise réservation ailleurs. Bon emplacement, près du métro et d'importants lieux touristiques. Hôtesses aimables, bon petit-déjeuner
1 nacht verbleven in oktober 2023
Reactie van Océane op 1 nov 2023
Cher client, Nous vous remercions sincèrement d'avoir choisi notre hôtel à la dernière minute et d'avoir pris le temps de laisser cet avis merveilleux ! Nous sommes ravis de savoir que votre séjour parmi nous a été à la hauteur de vos attentes.L'emplacement de notre hôtel est en effet l'un de nos atouts majeurs, offrant une proximité pratique au métro et aux principales attractions touristiques de la région. Nous sommes ravis que cela ait contribué à rendre votre séjour agréable.Nous sommes également enchantés d'apprendre que vous avez trouvé notre équipe d'hôtesses aimable. Nous attachons une grande importance à offrir un service chaleureux et attentionné à nos clients, et nous sommes heureux que vous l'ayez ressenti.Enfin, il est encourageant de savoir que vous avez apprécié notre petit-déjeuner. Nous nous efforçons de proposer une variété d'options délicieuses pour satisfaire tous les goûts.Encore une fois, merci d'avoir partagé votre expérience positive avec nous. Nous espérons avoir le plaisir de vous accueillir à nouveau dans un proche avenir. Si vous avez des besoins spécifiques ou des demandes particulières pour votre prochain séjour, n'hésitez pas à nous contacter. Nous sommes là pour vous offrir un service exceptionnel.Bien à vous,

6/10 – Redelijk

Raymond

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in oktober 2023
Reactie van Front desk op 29 okt 2023
Dear guest, We thank you for taking the time to share your opinion on your recent stay in our hotel, although we regret that your experience did not live up to your expectations. You have given a rating of 6/10, and we are determined to understand what could have been better to improve our services.We would like to know more about the details of your stay that led you to give this rating. Your comments and suggestions are valuable to us because they allow us to target areas that need improvement. We take every feedback seriously and constantly strive to provide our customers with an exceptional experience.If you are willing to share more information about your stay or have specific suggestions for us to improve, please do not hesitate to contact us. Your opinion is essential to help us serve you better and satisfy our future customers.We hope to have another opportunity to welcome you in the future and provide you with a more satisfying experience.Kind regards,

8/10 – Goed

Nakita

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Reactie van Front desk op 29 okt 2023
Dear guest, We would like to warmly thank you for taking the time to leave a review about your recent stay at our hotel. We are delighted to see that you have given your experience a 4 star rating.Your satisfaction is our priority, and we are happy to see that you enjoyed your stay with us. However, in order to continue to improve, we would like to know more about what you liked and what we could do to achieve the perfect score on your next visit.Do not hesitate to share your impressions, comments or suggestions. Your feedback is valuable to us, and it helps us ensure that every stay at our property is even better than the last.Once again, thank you for choosing our hotel. We look forward to welcoming you again and providing you with an even more memorable experience.Kind regards,

8/10 – Goed

PARASKEVI

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
4 nachten verbleven in september 2023
Reactie van Océane op 19 okt 2023
Dear guest, We thank you for taking the time to leave your opinion on your recent stay at our hotel, rated 8/10.We are delighted to see that your experience was positive.We look forward to welcoming you again in the future and providing you with an even more satisfying experience. Thank you for your trust and support.Kind regards,

6/10 – Redelijk

Jeff

Reisde met familie
Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Rough and Small
Room was in pretty rough shape. window curtains were broken, carpet was very dirty. Booked because it stated that there was a double bed for my kid to sleep between me and my wife. it was just two single beds pushed together with a large crack down the middle. The other beds in the room were extremely worn out and uncomfortable. Stayed in Paris many times, would not recommend this place as it was very disappointing for the price paid. Staff was helpful and very friendly tho.
3 nachten verbleven in september 2023
Reactie van Océane op 3 okt 2023
Dear guest, We thank you for taking the time to share your opinion on your recent stay. We are sorry to hear that your experience did not meet your expectations and we apologize for any inconvenience you experienced.First of all, we regret that the condition of the room does not meet your expectations. We take the cleanliness and maintenance of our rooms very seriously, and we will immediately take steps to remedy the issues you mentioned, such as broken curtains and dirty carpet. Your comfort is our priority, and we are committed to improving.Regarding the bed configuration, we apologize if you found the twin beds pushed together uncomfortable. To be sure of what you will find in the rooms, do not hesitate to visit the hotel website for room descriptions and photos.We appreciate your positive feedback about our staff, and we are pleased to know that you found them helpful and friendly. We will continue to strive to provide excellent service to our customers.We are sorry that you were disappointed with the value for money of your stay. We take your feedback into account to improve and provide a better experience for our customers in the future.We hope you will give us another chance to welcome you in the future and provide you with a more pleasant experience. If you decide to return, please contact us in advance, and we will do our best to make your next stay more comfortable and memorable.Kind regards,

2/10 – Ontzettend slecht

Maja

3 nachten verbleven in september 2023
Reactie van Front desk op 29 okt 2023
Dear guest, We are sincerely sorry to see that you have given our hotel a 1 star rating. Your opinion is important to us, and we would like to know more about your experience to understand what did not meet your expectations.Could you please give us more details on the aspects of your stay that disappointed you? This will help us identify areas that need improvement.We want to assure you that customer satisfaction is our priority, and we take every comment seriously. Your feedback will help us implement corrective measures and ensure that future guests have a better experience at our property.Please do not hesitate to contact us directly if you prefer to discuss your concerns privately. We hope to have the opportunity to welcome you again and provide you with a more positive experience.Once again, we thank you for your comment, and we are committed to doing everything possible to improve our service.Kind regards,

8/10 – Goed

Geverifieerde reiziger

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Value for money
Good location, next to metro system and walking distance to many nearby attractions. Hotel staff are friendly and helpful. Room isn’t big so good for single traveler or couples.
3 nachten verbleven in september 2023
Reactie van Océane op 27 sep 2023
Dear guest, We would like to thank you for taking the time to leave a review about your recent stay at our hotel. We are delighted to see that you enjoyed several aspects of your stay.First of all, we're glad you found our location convenient, close to the subway system and within walking distance of many local attractions. We strive to provide our guests with a great location to explore the city and it sounds like this has been a plus for you.Additionally, we are delighted to read that you found our staff friendly and helpful. We always strive to provide warm and attentive service to make our guests' stay as pleasant as possible.Regarding the size of the room, we understand your comment. We hope that despite the size of the room, you were able to enjoy your stay and feel comfortable.We value your comments and take them into account to continually improve our service. If you have other suggestions or special needs during your next stays, do not hesitate to let us know. We would be delighted to welcome you again in the future.Thank you again for choosing our hotel, and we hope to have the pleasure of welcoming you again in the future.Kind regards,

10/10 – Uitstekend

Zhiguo

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very clean place.
2 nachten verbleven in september 2023
Reactie van Océane op 15 sep 2023
Dear guest, Thank you very much for taking the time to share your feedback regarding your recent stay at our hotel. We greatly appreciate your positive comments.We are thrilled to hear that you found our establishment to be very clean. Maintaining a high standard of cleanliness and hygiene is one of our top priorities, and we are delighted that our efforts met your expectations.Your satisfaction is important to us, and we are committed to continuously providing a clean and comfortable environment for all of our guests. If you have any additional feedback or suggestions on how we can further enhance your experience, please feel free to share.We hope to have the pleasure of welcoming you back to our hotel in the future. Should you have any questions or require assistance with future bookings, please do not hesitate to reach out to us directly.Once again, thank you for choosing our hotel for your stay.Kind regards,

10/10 – Uitstekend

Muriel

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Très bien
Séjour très agréable
2 nachten verbleven in augustus 2023
Reactie van Océane op 15 sep 2023
Chère Muriel, Un grand merci pour votre évaluation parfaite et vos aimables mots concernant votre séjour dans notre hôtel ! Nous sommes ravis d'apprendre que vous avez passé un séjour très agréable parmi nous.L'équipe de notre hôtel s'efforce toujours de fournir le meilleur service possible, et votre avis positif est une véritable récompense pour nos efforts. C'est un plaisir de savoir que nous avons réussi à vous offrir une expérience mémorable.Si vous avez des suggestions ou des commentaires spécifiques sur ce que vous avez particulièrement apprécié pendant votre séjour, n'hésitez pas à nous en faire part. Vos retours nous aident à maintenir et à améliorer constamment la qualité de nos services.Nous espérons vous accueillir à nouveau dans un proche avenir pour un autre séjour aussi agréable. N'hésitez pas à nous contacter directement si vous avez besoin de quoi que ce soit avant votre prochaine visite.Encore une fois, merci d'avoir choisi notre hôtel, et à bientôt !Bien à vous,

10/10 – Uitstekend

James

Positief: Netheid, personeel en service
The staff was great. The room was small.
Reactie van Océane op 15 sep 2023
Dear guest, We sincerely thank you for taking the time to leave a review about your stay at our hotel. Your feedback is valuable to us.We are delighted to hear that you found our staff exceptional. We always strive to provide high quality and friendly service to our customers, and it is nice to know that we have succeeded in your case.Regarding the size of the room, we are sorry if it did not fully meet your expectations. We understand that space can be an important factor for some travelers, and we always try to offer a variety of accommodation options to meet everyone's needs. We encourage you to consider our upgraded rooms for your next stay, they are often more spacious and may better suit your needs.Once again, thank you for choosing our hotel for your stay. We hope to have the pleasure of welcoming you again in the future and to make your next visit even more pleasant.Kind regards,

10/10 – Uitstekend

Shale

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in augustus 2023
Reactie van Camille op 7 sep 2023
Cher client, Merci beaucoup pour cette excellente note ! Nous sommes ravis de constater que vous avez apprécié votre séjour dans notre établissement, En espérant avoir le plaisir de vous accueillir de nouveau, Cordialement, CamilleLa réception

10/10 – Uitstekend

hidemasa

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
メトロの駅徒歩4分。夜遅くてもお店が沢山やってて便利。朝食は普通のビュッフェより果物豊富、クロワッサン美味い。難点はシャワー狭い。背中ゴシゴシ出来ない。電話ボックスくらい。アメニティは歯ブラシを含めて日本から持参した方がよい。
3 nachten verbleven in augustus 2023
Reactie van Camille, chef de réception op 7 sep 2023
Dear guest, We would like to thank you for taking the time to share your experience with us. Your feedback is extremely valuable to us as it helps us improve our services and better meet our customers' expectations.We are delighted to hear that our location, just a 4-minute walk from the metro station, and the availability of many late-night shops, were convenient and enjoyable during your stay. Providing a comfortable and accessible environment for our guests is important to us.We are also pleased that you enjoyed our breakfast, especially the variety of fruits and our delicious croissants. Offering a high-quality culinary experience to our guests is a priority for us.However, we are sorry to learn that the size of the shower did not meet your expectations. Your feedback on this matter is valuable, and we will certainly explore the possibility of improving this aspect in our rooms.Regarding amenities, we propose on demand at desk toothbrush.Thank you once again for your constructive comments, and we hope you will consider staying with us again in the future. If you choose to return, please feel free to contact us directly so that we can ensure your next stay is even more enjoyable.We look forward to having the pleasure of welcoming you again in the future.Sincerely,

10/10 – Uitstekend

ulises german

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
.
2 nachten verbleven in augustus 2023
Reactie van Hôtel d'Espagne op 14 aug 2023
Dear guest, We are really happy that you had a good stay in Hôtel d'Espagne, it was a pleasure to receiving you !Hope you will visit us again, Best regards, CamilleFront desk

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in augustus 2023
Reactie van Hôtel d'Espagne op 14 aug 2023
Dear guest, Thank you very much for this very good note, It is always a pleasure to see our guests satisfied by our services, Hope you will choose Hôtel d'Espagne for your next parisian trip,Best regards, CamilleFront desk

2/10 – Ontzettend slecht

Bertha

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
mala experiencia con el hotel
4 nachten verbleven in juli 2023
Reactie van Hôtel d'Espagne op 14 aug 2023
Dear Madam, We regret that you share this review without even sleeped in our establishment.You came in the hotel and got disappointed by the room you had even if it was exactly the type of room you have booked and the picture show it well on the website.We accepted to proceed to the refund even if the cancellation policy specify that the reservation can't be cancelled without fees less than 24hours before arrival. But we have been comprehensive and accepted your decision to leave.Therefore we really regret that you mentionned an horrible experience for just few minutes.Regards, CamilleFront desk

6/10 – Redelijk

Svein Morten

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Negatief: Comfort kamer
Ok hotell men rommet er alt for lite til 2 voksne mennesker,ingen plass til koffert,alt for lite bad.
4 nachten verbleven in juli 2023
Reactie van Hôtel d'Espagne op 14 aug 2023
Dear guest, We are sorry to read you didn't appreciated the size of the room. We want to specify that the size are told on every booking website.However we hope you will visit us again, Best regards, CamilleFront desk

6/10 – Redelijk

Takuma

5階の部屋はエレベーターが4階までしかなく不便でした
2 nachten verbleven in juli 2023
Reactie van Océane op 22 jul 2023
Dear guest, We are sorry to hear that you encountered problems during your stay,We hope you still had a good trip overall to Paris,Do not hesitate to note all your needs when making your reservation so that we can best prepare your arrival at our hotel,We thank you for leaving a review and participating in the improvement of our service,Wishing you a good weekend,Kind regards,

10/10 – Uitstekend

Andrea

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great hotel, customer service and location! Good value for the money
3 nachten verbleven in juni 2023
Reactie van Hôtel d'Espagne op 14 aug 2023
Dear Madam, Thank you very much for your nice review ! It is a pleasure for us to see you appreciated your stay and our services, We hope you will visit us again, Best regards, CamilleFront desk

10/10 – Uitstekend

Natalia, Ypsilanti

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Our family of 4 loved the hotel. The staff was genuine and kind. They did not just do their job, they radiated help. The quadruple room was small for the US standards, but very doable. We also appreciated that the kids were separated with a wall from us. The hairdryer had a panel with a North American outlet. The area is very walkable, 5min from a subway station, within 15-30 min from major attractions. If we go back to paris, we will stay there again.
2 nachten verbleven in juni 2023
Reactie van Océane op 26 jul 2023
Dear guest, We are really happy that you had a good stay in Paris!Our team thanks you very much for giving us such a glowing review, it makes us really happy,We would be truly honored to welcome you back to our hotel,We wish you all the best for the future,Kind regards,

8/10 – Goed

Klaus

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Backyard (=front ) not very clean, trash, noisy, homeless loitering around
3 nachten verbleven in mei 2023
Reactie van Hôtel d'Espagne op 14 aug 2023
Dear guest, Thank you for this good note, We want to tell that we are sorry if you found the outside not very clean but we are also surprised because our front is cleaned and washed every day and during summer we propose a terrace for our guest because the place is quiet and lovely.Concerning homeless people we can't avoid the presence of one or two during the day like in a lot of cities but the area is safe.However, we hope you will visit again,Best regards, CamilleFront desk

10/10 – Uitstekend

Gloria

1 nacht verbleven in mei 2023
Reactie van Océane op 13 mei 2023
Dear guest, We are very happy to learn that you had a good stay in Paris,Our team thanks you for your good rating, it encourages our teams,We will be happy to welcome you again in our hotel,Kind regards,

8/10 – Goed

UNO

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in april 2023
Reactie van Océane op 4 mei 2023
Dear guest, We thank you for taking the time to leave us a review on the internet, it is important for our teams,We are happy to see that you had a good stay in our hotel,We will be happy to welcome you again in Paris,Kind regards,

10/10 – Uitstekend

Lina

2 nachten verbleven in april 2023
Reactie van Océane op 25 apr 2023
Dear guest, We are very happy to see that you had a good stay in Paris,We sincerely thank you for taking the time to give us such a good rating, it's important for our team,We hope to see you again in our hotel,Best Wishes

6/10 – Redelijk

Fabrizia

4 nachten verbleven in april 2023

8/10 – Goed

Tuva

Positief: Comfort kamer
Helt okej!
Det var ett helt okej hotell i hyfsat bra läge. Helt okej pris jämfört med mycket annat i området. Rummet (dubbelrum) var ganska litet men ändå relativt bekvämt. Det ligger i en lugnare gränd, man störs inte av ljud från trafik etc. Dock väldigt lyhört. Jag vaknade av alarm från rum intill t.ex. I ena änden av gränden vid hotellet bor en hemlös man som mestadels låg och sov men som ibland gick omkring och uppträdde i hög grad påverkad. Detta förekommer tyvärr nästan överallt i Paris men kan vara värt att poängtera här. Kanske framförallt för resenärer med barn så att de håller koll på dessa vid in och utpasserande. Överlag en mer än okej upplevelse!
4 nachten verbleven in april 2023
Reactie van Océane op 22 apr 2023
Dear guest, Thank you for sharing your opinion on the networks,We are happy that you had a good stay overall,Indeed, our hotel is located in the heart of Paris close to many monuments, and, rare thing in Paris in a quiet street, set back from traffic, surrounded by hotels, we are thus sheltered from many disturbances,Small Parisian hotels generally have the defect of having small interior spaces, however, if you want something or if you have something to report, do not hesitate to notify it directly when making your reservation or call the reception who will everything you need to respond to your requests 24 hours a day,We hope that you will not hesitate to come and see us again,Wishing you all the best,Kind regards,