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Beoordelingen van La Clef Tour Eiffel Paris by The Crest Collection

5 out of 5
La Clef Tour Eiffel Paris by The Crest Collection
83 Avenue Kléber, Paris, Paris

Beoordelingen

8,6

Uitstekend

Gastenscore: 10 - Uitstekend. 389 van 660 beoordelingen" "
Gastenscore: 8 - Goed. 153 van 660 beoordelingen" "
Gastenscore: 6 - Redelijk. 63 van 660 beoordelingen" "
Gastenscore: 4 - Matig. 29 van 660 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 26 van 660 beoordelingen" "

9,0/10

Netheid

8,8/10

Personeel en service

8,2/10

Voorzieningen

8,8/10

Staat van de accommodatie en faciliteiten

8,6/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Eda

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service en voorzieningen
Weinig variatie ontbijt, voor de rest was alles top.
2 nachten verbleven in april 2022
Reactie van Sophie HUGON Assistant Front Office Manager op 29 apr 2022
Dear Eda, We thank you for taking the time to share you feedback of your experience at La Clef Tour Eiffel. We take good note of your comments that are precious to us. Indeed we just have reopened the offer of breakfast so every feedback is important. We remain at your entire disposal, Best Regards,

6/10 – Redelijk

Wim

Positief: Netheid, personeel en service
4 nachten verbleven in januari 2022

6/10 – Redelijk

Thessely

Reisde met partner
Negatief: Voorzieningen
The hotel was ok. A bit overpriced, for what you get. You're basically paying for the location.
1 nacht verbleven in november 2021

8/10 – Goed

Luc

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
6 nachten verbleven in december 2019

4/10 – Matig

Geverifieerde reiziger

Positief: Netheid, comfort kamer
Kamer was niet klaar toen ik om 3 uur incheckte. Moest wachten.
5 nachten verbleven in december 2018
Reactie van Arianna, Customer Relationship Manager op 9 jan 2019
Dear Guest, Thank you for sharing your impressions about your stay at La Clef Tour Eiffel. We are sorry to read that you were not satisfied with our service and we apologise if your room was not ready when you arrived. We hope to have another opportunity to serve you better and offer you a truly perfect stay at our property.

10/10 – Uitstekend

Ben, Maarssen

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Very pleasant stay
Very pleasant stay, attentive staff and good neighbourhood> Would certainly recommend this to anyone and I'm certain I will come again.

6/10 – Redelijk

Elizabeth

Reisde met familie
Positief: Netheid
The staff is not friendly they are to cold
4 nachten verbleven in mei 2024

10/10 – Uitstekend

Fabián

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Loved condition, and closeness to emblematic landmarks, Trocadero, Eiffel Tower, Triumph Arch, Champs Elysees, etc..
10 nachten verbleven in april 2024
Reactie van Alexandre, Guest Relations Coordinator op 22 apr 2024
Dear Madam, Dear Sir, Thank you for taking the time to share your stay experience at La Clef Tour Eiffel Paris!It is very encouraging for us to know that you had several delightful moments during your stay, and above all that you appreciate our brand and its particularitiesWe are happy to have met your expectations in service and quality standards. We thank you for your valued patronage and look forward to welcoming you back at any one of our serviced residences.Yours sincerely,

2/10 – Ontzettend slecht

Jessika

Reisde met familie
Positief: Netheid
Negatief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Definitely do not recommend this place to anyone.
4 nachten verbleven in april 2024
Reactie van Alexandre, Guest Relations Coordinator op 22 apr 2024
Dear Madam, Dear Sir,Thank you for taking the time to share your stay experience at La Clef Tour Eiffel Paris !We would be happy to know what was the inconvenience encounter We would like to change your mind about our hotel if you come back to see us during your next stay in Paris. Best Regards,

10/10 – Uitstekend

Gabriela

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great location , amazing staff Alex and Mustafa extremely helpful. Second time staying , definitely recommend and coming back
4 nachten verbleven in april 2024
Reactie van Mostafa | Guest Relations op 12 apr 2024
Dear Madame,Thank you for taking the time to share your stay experience at La Clef Tour Eiffel Paris!We are happy to have met your expectations in service and quality standards.Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service.We thank you again for your valued patronage ! We look forward to welcoming you back.Yours sincerely,Mostafa Guest Relations Coordinator

10/10 – Uitstekend

Stephen

Positief: Netheid, personeel en service en voorzieningen
1 nacht verbleven in april 2024
Reactie van Alexandre | Guest Relations Coordinator op 30 apr 2024
Dear Madam, Dear Sir, Thank you for taking the time to share your stay experience at La Clef Tour Eiffel Paris!We thank you again for your valued patronage and look forward to welcoming you back at any one of our serviced residences.Yours sincerely,

8/10 – Goed

Tatyana

1 nacht verbleven in maart 2024
Reactie van Alexandre. guest relations coordinator op 22 apr 2024
Dear Madam, Dear Sir, Thank you for taking the time to share your stay experience at La Clef Tour Eiffel Paris!We thank you for your valued patronage and look forward to welcoming you back at any one of our serviced residences.

4/10 – Matig

Merkur

Zakenreiziger, Reisde met familie
Negatief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
- Certain areas of the property were going under construction and were noisy. - After we asked we were told that the room had a view that was different from the actual room view. Overall the price did not justified the value.
4 nachten verbleven in maart 2024
Reactie van Mostafa | Guest Relations op 4 apr 2024
Dear Valued Guest, Thank you for taking the time to share your stay experience at La Clef Tour Eiffel Paris! We look forward to welcoming you back at any one of our serviced residences. Yours sincerely, Mostafa Guest Relations Coordinator

10/10 – Uitstekend

Denisse

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It is undoubtedly one of the best places I have stayed in the world! Not only the place or the location, the treatment and the way to make my stay something very special. There is no better place to stay than this hotel. All the staff who work here are simply incredible, friendly and attentive I just love it!
3 nachten verbleven in maart 2024
Reactie van Mostafa | Guest Relations op 4 apr 2024
Dear Madam, Thank you for taking the time to share your stay experience at La Clef Tour Eiffel Paris! We look forward to welcoming you back at any one of our serviced residences. Yours sincerely, Mostafa Guest Relations Coordinator

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Séjour très agréable
Nous avons séjourné une nuit en famille, tout était parfait. Chambre très spacieuse et bien équipée, personnel très agréable, toujours prêt à vous rendre service. Hôtel bien situé, nous reviendrons, c'est sûr.
1 nacht verbleven in februari 2024
Reactie van Alexandre | Guest Relations Coordinator op 18 feb 2024
Cher Monsieur, Chère Madame,Merci d'avoir pris le temps de partager votre expérience de séjour à La Clef Tour Eiffel Paris !C'est très encourageant pour notre établissement de savoir que vous avez vécu un agréable moment pendant votre séjour et, surtout, que vous vous êtes senti comme chez vous, loin de chez vous !Nous sommes heureux d'avoir répondu à vos attentes en termes de service et de qualité. Recevoir des commentaires aussi positifs de la part de nos résidents nous motive à améliorer toujours plus notre engagement à fournir un bon service.Nous vous remercions encore pour votre précieux soutien et sommes impatients de vous accueillir à nouveau dans l'une de nos résidences.Bien Cordialement,

10/10 – Uitstekend

KENT

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in januari 2024
Reactie van Alexandre | Guest Relations Coordinator op 18 feb 2024
Dear Madam, Dear Sir, Thank you for taking the time to share your stay experience at La Clef Tour Eiffel Paris!It is very encouraging for us to know that you had several delightful moments during your stay and, most importantly, that you felt at home-away-from-home!We are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service.We thank you again for your valued patronage and look forward to welcoming you back at any one of our serviced residences.Yours sincerely,

8/10 – Goed

Hyeonho

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
화장실 비데가 있었으면 하는 아쉬움!
2 nachten verbleven in januari 2024
Reactie van Alexandre | Guest Relations Coordinator op 18 feb 2024
Dear Madam, Dear Sir, Thank you for taking the time to share your stay experience at La Clef Tour Eiffel Paris!Concerning the bidets, we're sorry but we haven't had any since our renovations. However, we can supply showerheads on request. Receiving feedback from our residents motivates us to further improve our commitment to delivering good service.We thank you again for your valued patronage and look forward to welcoming you back at any one of our serviced residences.Yours sincerely,

4/10 – Matig

Karen

5 nachten verbleven in december 2023
Reactie van Alexandre, Guest Relations Coordinator op 18 feb 2024
Dear Karen,Thank you for taking the time to share your stay experience at La Clef Tour Eiffel Paris !We are sorry that we were unable to meet your expectations during your stay in our establishment. This does not represent our standards or the commonly shared experiences at La Clef Tour Eiffel. Please don't hesitate to give details of any areas of disappointment, so that we can do what's necessary to improve. We would be happy to change your mind about our hotel if you come back to see us during your next stay in Paris. Best Regards,

8/10 – Goed

Jeffrey

Reisde met familie
Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Nice suite including large living room and kitchen. So close to Eiffel Tower and metro. Market conveniently close by with decent prices.
4 nachten verbleven in december 2023
Reactie van Alexandre, Guest Relations Coordinator op 18 feb 2024
Dear Jeffrey,Thank you for taking the time to share your stay experience at La Clef Tour Eiffel Paris!It is very encouraging for us to know that you had several delightful moments during your stay and, most importantly, that you felt at home-away-from-home!Our location near the Eiffel Tower, the Arc de Triomphe and in the middle of the 16th arrondissement. We are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service.We thank you again for your valued patronage and look forward to welcoming you back at any one of our serviced residences.Yours sincerely,

8/10 – Goed

Toni K.

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The hotel is under construction. There’s several cards to use for hotel security. I like that if the card works. Ours did not work at first and had to be changed. It looked like they don’t have enough staff at the reception. The AC was not working. Had to open the window that meant we can hear the noise from the outside bar and fast vehicles. It was a challenge.
2 nachten verbleven in december 2023

10/10 – Uitstekend

Ismael

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in december 2023

10/10 – Uitstekend

Vonda, Santa Barbara

Reisde met huisdieren, Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Staff are so friendly and helpful. Two bedroom apartment was perfect for us with our three-night stay with two dogs: luxurious but not precious. I’m so grateful to the rare hotel such as this one who strive to offer comfort to the humans as well as welcome dogs. Location, for tourists or business, is also perfect.
Reactie van Alexandre | Guest Relations Coordinator op 30 nov 2023
Dear Madam Roberts,Thank you for taking the time to share your stay experience at La Clef Tour Eiffel Paris!It is very encouraging for us to know that you had several delightful moments during your stay and, most importantly, that you felt at home-away-from-home!We are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service.We thank you again for your valued patronage and look forward to welcoming you back at any one of our serviced residences.Yours sincerely,

6/10 – Redelijk

Gilles, Abu Dhabi

Reisde met familie
Positief: Netheid, personeel en service
Negatief: Staat van de accommodatie en faciliteiten
The maintenance was not properly done. Multiple light bulbs were burnt. The shower showed no pressure.
1 nacht verbleven in oktober 2023
Reactie van Alexandre |Guest Relations Coordinator op 30 nov 2023
Mr. Vandevoorde,Thank you for taking the time to share your stay experience at La Clef Tour Eiffel Paris !We are sorry that we were unable to meet your expectations during your stay in our establishment. This does not represent our standards or the commonly shared experiences at La Clef Tour Eiffel. We have taken note of all your comments and will use them to overcome the problems encountered or to improve our services for the future.We would be happy to change your mind about our hotel if you come back to see us during your next stay in Paris. Best Regards,

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Perfectly located. Very convenient. Clean and comfortable.
6 nachten verbleven in oktober 2023
Reactie van Alexandre | Guest Relations Coordinator op 30 nov 2023
Dear Mr Feigel, Thank you for taking the time to share your stay experience at La Clef Tour Eiffel Paris!It is very encouraging for us to know that you had several delightful moments during your stay and, most importantly, that you felt at home-away-from-home!We are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service.We thank you again for your valued patronage and look forward to welcoming you back at any one of our serviced residences.Yours sincerely,

10/10 – Uitstekend

aziza

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in oktober 2023
Reactie van Alexandre | Guest Relations Coordinator op 30 nov 2023
Dear Madam Hassani, Thank you for taking the time to share your stay experience at La Clef Tour Eiffel Paris!It is very encouraging for us to know that you had several delightful moments during your stay and, most importantly, that you felt at home-away-from-home!We are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service.We thank you again for your valued patronage and look forward to welcoming you back at any one of our serviced residences.Yours sincerely,

8/10 – Goed

Kuldip

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in september 2023

10/10 – Uitstekend

Khaled

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very good hotel
9 nachten verbleven in augustus 2023

2/10 – Ontzettend slecht

Vladimir

4 nachten verbleven in augustus 2023

2/10 – Ontzettend slecht

Elias daniel

Zakenreiziger, Reisde met familie
Positief: Netheid
Negatief: Staat van de accommodatie en faciliteiten, comfort kamer
Very bad
Helo. I had reserved and paid for a 2-bedroom deluxe room at the La Clef Tour Eiffel hotel for more than 1 month, but the same day I have to check in I received an email from you informing me that you canceled that reservation. and they changed it to the La Clef Louvre hotel, which is in another area that did not interest me, because for some work meetings and family reasons, I had to be in the Trocadero area, and they also changed me to a smaller room Because I already reserved and paid for a 60-meter room and they changed it for another 40-meter room and in another place, 4.5 km away. Therefore I had to spend on several taxis and transportation to move to the other area where I had my reservation. This situation had never happened to me. I travel to Paris very often for work and family reasons, and I always stay in hotels in the Trocadero area, but this time I wanted to try another hotel and stay at La Clef Tour Eiffel, but I was very disappointed by what you told me They canceled my reservation the same day, and I could no longer change to another hotel, because for the same day the prices were already much more expensive to book another hotel.
2 nachten verbleven in augustus 2023

10/10 – Uitstekend

Evelyn, Katy

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
very nice hotel with excellent location with walkable distance to main attractions. breakfast buffet very good, room was nice and clean with nice amenities.
2 nachten verbleven in juli 2023

10/10 – Uitstekend

rosaura

3 nachten verbleven in juli 2023

10/10 – Uitstekend

Khaled

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
V good hotel
3 nachten verbleven in augustus 2023

10/10 – Uitstekend

Daniela, yonkers

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Love the property, location is the best, friendly staff, clean Overall, we definitely going back
1 nacht verbleven in juli 2023

10/10 – Uitstekend

Sohail

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The hotel was great! Monirath at the front desk provided excellent service! The breakfast was exquisite! The quality of the ingredients were very high! Definitely recommended!
3 nachten verbleven in juli 2023

8/10 – Goed

Carlos

Positief: Netheid, personeel en service
Good.
8 nachten verbleven in juni 2023

10/10 – Uitstekend

Daniel

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in juni 2023

6/10 – Redelijk

Geliann

2 nachten verbleven in juni 2023

10/10 – Uitstekend

Christina, Ozone Park

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Perfect place to stay in Paris. We stayed here in June with a toddler. Had a one bedroom suite. Includes a little kitchen and a washer/dryer combo. Hotel provided the crib which is a plus. Very cute hotel with a nice Parisian feel. Great size bathroom. Bigger than your typical European hotel. Great location. 2-3 min walk to the train and bus stop outside the hotel. Walking distance to the Eiffel tower! You can see it early in the day and beat the crowd and at night. Walking distance to restaurants. There is a little market just two doors down and a pharmacy right next door. Would highly recommend this hotel
5 nachten verbleven in juni 2023

2/10 – Ontzettend slecht

Alvaro

Reisde met een groep
Negatief: Staat van de accommodatie en faciliteiten
At most a 3 star hotel. Rooms were a big disappointment. Do not stay here!
4 nachten verbleven in juni 2023

2/10 – Ontzettend slecht

Tat Pui

Negatief: Netheid, staat van de accommodatie en faciliteiten
Lots of ants & insects in my room #122 . The bathroom was smelly . Fabric on the chair are worn out . They changed it to 325 the next morning . No sleepers , bathrobe & others that were present before
2 nachten verbleven in mei 2023

8/10 – Goed

Cat

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Negatief: Voorzieningen
The property is pretty central. Its just a short walk and a road cross to see the Eiffel Tower in all of it's glory. There's a plethora of restaurants, bars, a supermarket and drugstores in close proximity. Thats the good news. Triple check the dates! As I noticed there was an issue with the dates, and contacted the hotel, got no response from them. We had prepaid in full for the room so it shouldnt have been a problem but yet on arrival this was an issue. The person checking us in had major attitude. The manager eventually got involved and we got the room sorted. We were offered a free breakfast which we then got charged for. On departing there seemed to be another issue and I'm waiting to see if we get a refund for 1 night that we didn't stay as the person on duty didn't seem to have a clue what to do.
6 nachten verbleven in mei 2023

2/10 – Ontzettend slecht

Francisco

Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
2 nachten verbleven in mei 2023

10/10 – Uitstekend

Venkata Scanda Deepak

5 nachten verbleven in april 2023

8/10 – Goed

Devakumaran

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great location
4 nachten verbleven in april 2023

10/10 – Uitstekend

BYUNG CHANG

1 nacht verbleven in april 2023

10/10 – Uitstekend

Alan Julian

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
6 nachten verbleven in maart 2023

6/10 – Redelijk

Conny

Zakenreiziger
Negatief: Netheid
If you can choose another hotel, do so!
Extremely overpriced at this hotel! We were on a business trip 5 people for six days, did not get cleaned one of the days and no refill of shampoo, skin cream either of the days and dusty under the beds... Disaster breakfast at a crazy overprice of 30 euros.. The staff at the reception did not say good morning or good evening either..
7 nachten verbleven in februari 2023
Reactie van guest relation manager op 10 mrt 2023
Dear Conny, thank your for taking the time to write your feedback about your recent stay, giving us another occasion to apologies for the missing cleaning service. We value your comment and it will be used to improve the communication among our hotel's departments. We cannot reverse this unhappy experience but we hope we may have another occasion to welcome you again and serve you better.

10/10 – Uitstekend

Genithia

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
A perfect stay!
My stay at the La Clef Tour Eiffel Paris by the Crest Collection was perfect!!! The staff was professional and diligent in addressing all my spoiled needs -:) We had the two bedroom suite with three bathrooms
5 nachten verbleven in februari 2023
Reactie van guest relation manager op 10 mrt 2023
We are so glad to receive your feedback. Your nice words will be shared with the entire team. We look forward to see you again in one of our Residence.

10/10 – Uitstekend

Krystal

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Absolutely loved my stay here. During my vacation, my boyfriend proposed and the staff found out and gave
Reactie van guest relation manager op 10 mrt 2023
Thank you for very much! your feedback inspire us to continually improve our commitment. Hoping to welcoming you soon again at La Clef Tour Eiffel

10/10 – Uitstekend

Tiwanda

5 nachten verbleven in februari 2023