Klassieke tweepersoonskamer | Een minibar, een kluis op de kamer, een bureau, geluiddichte muren

Beoordelingen van Le Grand Hotel de Normandie

4 out of 5
Le Grand Hotel de Normandie
4 rue d'Amsterdam, Paris, Paris

Beoordelingen

8,4

Zeer goed

Gastenscore: 10 - Uitstekend. 389 van 1001 beoordelingen" "
Gastenscore: 8 - Goed. 409 van 1001 beoordelingen" "
Gastenscore: 6 - Redelijk. 140 van 1001 beoordelingen" "
Gastenscore: 4 - Matig. 43 van 1001 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 20 van 1001 beoordelingen" "

8,4/10

Netheid

8,6/10

Personeel en service

8,0/10

Voorzieningen

8,0/10

Staat van de accommodatie en faciliteiten

8,0/10

Milieuvriendelijkheid

Beoordelingen

6/10 – Redelijk

Jefrison

Reisde met familie
2 nachten verbleven in februari 2023

8/10 – Goed

Wailok

Reisde met een groep
Great location, price quality
Hair dryer was not working properly, bed is firm, which I like. The bathroom can use an update.
2 nachten verbleven in april 2022
Reactie van Sarah op 11 apr 2022
Hello Wailok, Thank you for your review of our establishment. We have passed on the information so that the hair dryer can be repaired. See you soon.

4/10 – Matig

Geverifieerde reiziger

Negatief: Staat van de accommodatie en faciliteiten, comfort kamer
Geen aanrader
- Uitermate kleine kamers - Heel veel lawaai (trein en andere kamers)
2 nachten verbleven in juli 2019
Reactie van Patrick op 15 jul 2019
Dear, Thank you for leaving reviews, The size of the room, it's written on the internet, from 11m² to 25m², depending on the room you book. The hotel is on the front of the saint Lazare Station, there is 5 metro lines at 30 seconded by walk from the hotel. When all the metro line work, there is little vibration in the lower floor. We stay at your disposal for any more information, Regards, Patrick L. Front Office Manager

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Comfortabel en schoon hotel vlakbij metro
Comfortabel en schoon hotel vlakbij groot metrostation Lazare. Geen gebruik gemaakt van ontbijtbuffet.
4 nachten verbleven in mei 2018
Reactie van Maxime op 15 jun 2018
Dear Guest, We are very thankful to you for the time you kindly allocated to sharing your experience in our hotel. All our Team daily work towards offering you the best experience possible, and it is a great reward and a great source of motivation for all of us to know that you were sensible to the quality of our service. I will remain at your disposal to organize to every detail your next trip to Paris, and welcome you personally at your next stay with us. With my best regards,

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer

10/10 – Uitstekend

Marc Olivier, St Augustin de Desmaures

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Super accueil de l’équipe. Hôtel très bien situé. Chambre familiale spacieuse. On entend légèrement le métro qui passe sous l’immeuble.
1 nacht verbleven in april 2024
Reactie van Victor, chef de réception op 18 apr 2024
Cher Marc Olivier,Merci beaucoup pour votre retour. Je passe le message à toutes les équipes. C'est la plus belle des récompenses pour nous de lire votre commentaire. Nous avons à cœur de fournir au quotidien la meilleur expérience possible à nos clients.Nous sommes heureux de lire que vous avez trouvé la chambre spacieuse. Nous espérons vous revoit très prochainement à Paris.Sincères salutations.

10/10 – Uitstekend

Juan

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Everything was very nice, the rooms are small and the bed a little hard for our taste but the location is excellent and staff is pretty nice.
5 nachten verbleven in maart 2024
Reactie van Victor, front office manager op 14 mrt 2024
Dear Juan,Thank you for sharing your feedback about your recent stay with us. We're pleased to hear that you found our location excellent and that you encountered friendly staff during your visit.We regret to learn that the size of the rooms and the firmness of the bed didn't fully meet your expectations. Your comfort is important to us, and we'll take note of your comments for future improvements. Don't hesitate to contact the reception in a futur stay. We will offer you an upgrade in a bigger room.We appreciate your understanding and hope to have the opportunity to welcome you back for a more enjoyable experience in the future.Kind regards.

10/10 – Uitstekend

Daisuke

Reisde met partner
Positief: Netheid, personeel en service
serviceman is nice person
1 nacht verbleven in februari 2024
Reactie van Victor, front office manager op 25 feb 2024
Dear customer,Thank you for taking the time to share your positive feedback. We're delighted to hear that you found our serviceman to be a nice person. Providing excellent service and a positive experience for our guests is our top priority.We truly appreciate your kind words, and we'll be sure to pass along your compliments to our team. If there's anything else you'd like to share or if you have any specific suggestions for improvement, please feel free to let us know.We look forward to the opportunity to welcome you back in the future for another pleasant experience.Best regards,

6/10 – Redelijk

Berna

Positief: Netheid, personeel en service
Negatief: Staat van de accommodatie en faciliteiten
Top Lage sehr Zentral aber bisschen zu Laut
Die Lage ist top. Am Morgen wurden wir durch das grobe Putzen des Putzteams geweckt. Zuerst dachte ich, jemand klopft an der Tür, aber schnell merkte ich, dass es das Staubsaugen des Putzteams war. Man hört auch den Zug sowie den Verkehr von draußen sehr deutlich. Das Team an der Rezeption ist jedoch sehr hilfsbereit.
1 nacht verbleven in januari 2024
Reactie van Victor, front office manager op 25 feb 2024
Dear Berna,Thank you for sharing your experience. We're glad our location met your expectations, and we appreciate your compliments on our reception team.We apologize for any inconvenience caused by the morning cleaning noise. We will pay closer attention in the future to ensure our guests enjoy a perfect night's sleepYour feedback is valuable, and we hope to welcome you again for an improved experience.Best regards,

8/10 – Goed

Gayathiry

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
2 nachten verbleven in januari 2024
Reactie van Victor, front office manager op 20 feb 2024
Dear Madam, Sir,Thank you for reviewing your stay.We hope see you again soon.Gratefully

4/10 – Matig

Geverifieerde reiziger

Reisde met familie
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
교통만 좋아요
다른 나라들 4성급 호텔들과 비교해보니 이 호텔에서 제공한 방은 4인 가족이 머물기에 작은공간이었습니다. 캐리어를 펼쳐놓으니 걸어다니기도 힘들었어요 세면대는 물이 잘 빠지지 않아서 물을 쓸 때마다 한참을 기다렸습니다.진짜 불편했습니다. 드라이가 있지만 바람 세기가 약하고 엄청 시끄러워요. 난방이 약해서 밤에 약간 쌀쌀한 느낌이 들었어요. 숙소 앞이 역이라서 지하철 타기는 좋았지만 그로 인해 소음도 심합니다. 또한 음식이 너무 부실했습니다. 4성급이라고 하기엔 너무 간단해요. 직원들은 오고 가는 투숙인들에게 반갑게 인사해주지않고 모르는척을 하는것이 놀라웠습니다. 파리에 다시 간다면 이 숙소는 다시 이용하지 않을거에요.
3 nachten verbleven in december 2023
Reactie van Victor, front office manager op 22 feb 2024
Dear Madam, Dear Sir,I appreciate you taking the time to leave a review regarding your stay. However, I am very surprised by your comments. You were in room 310, which is a room for 4 people and one of the largest in our hotel. In fact, it is nearly 35 m² and is very comfortable and spacious. Additionally, we have a secure luggage storage available for our guests at the reception, allowing you to free up space in your room. We also provided you with an additional hairdryer during your stay.I am also surprised by your negative comment about our breakfast. It offers a variety of high-quality products, and our guests particularly appreciate its diversity and refined pastries.Furthermore, our staff is always attentive to our guests and is dedicated to providing the perfect stay for everyone. I don't understand your feedback on this matter as our team is extremely friendly and always eager to check in on the quality of our guests' stay.Nevertheless, we appreciate your comment about the location of our hotel. We apologize for the water drainage issue you encountered during your stay.We hope to have the chance to welcome you again to offer the perfect stay.Best regards,

8/10 – Goed

Fabrice

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in januari 2024
Reactie van Victor, front office manager op 20 feb 2024
Dear Sir,Thank you for reviewing your stay.We hope see you again soon.Gratefully

6/10 – Redelijk

Tomonori

Reisde met familie
Positief: Netheid
Negatief: Staat van de accommodatie en faciliteiten
サン・ラザール駅のすぐ側にありとても便利です。 買い物や食事など大抵のことは付近の店で事足ります。 スタッフは対応が良い人と普通の人がいます。 15時30分を過ぎてホテルに戻っても清掃が入っていなかったことがありました。 部屋は広くて綺麗な方ですが、便器が少し老朽化しているのと、カーペットに少しシミがありました。 匂いは多少ありますが、気にならない程度です。 私達の部屋には今話題のナンキンムシはいなかったです。 地下鉄が真下を通っているためか、数分に一度部屋に低音が響き渡ります。 上層階の部屋であればマシかもしれませんが、音に敏感な人にはかなり厳しいと思います。 以上の内容が問題ない人であれば十分おすすめできます。
Reactie van Victor, front office manager op 21 feb 2024
Dear customer,Thank you for sharing your detailed feedback. We're pleased you enjoyed our convenient location and nearby amenities.We appreciate your honest remarks about our staff and cleanliness. We apologize for any issues with the room, and we'll address them promptly.Your note about subway noise is noted, and we'll explore solutions. Despite these challenges, we value your recommendation and hope to welcome you back for an improved experience.Best regards,

8/10 – Goed

Richard

Positief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
4 nachten verbleven in december 2023
Reactie van Victor, front office manager op 15 feb 2024
Dear customer,Thank you for taking the time to leave a nice apreciation about your stay in our hotel. We are so happy to see that you enjoy the room.We hope to see you soon in Paris.Sincerely

4/10 – Matig

Emile

Reisde met partner
Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
the room was oudated and didnt feel very clean espcially the bathroom. the room had a paint smell to it, that didnt go away, even with window open constantly. The location is very ideal, and is in a heavy traffic area with restaurants very close. Considering this was a 4 star hotel, expectations were a lot higher
3 nachten verbleven in januari 2024
Reactie van Victor, front office manager op 20 feb 2024
Good morning, sir,I'm somewhat surprised by your comment. Indeed, room 204 is charming and very popular with our clientele. It is located on the 2nd floor and has a lovely view over the city of Paris. We regret that you didn't speak with our team during your stay. It's always possible to change rooms if one doesn't suit you.We're glad to hear you enjoyed the hotel's location and proximity to all amenities.Please do not hesitate to contact us by phone in the future to arrange the perfect stay with you.Best regards.

6/10 – Redelijk

YADIRA ADRIANA PANTOJA

Reisde met familie
Positief: Personeel en service
Nosotros creímos que el desayuno estaba incluido (nunca nos dijeron que no) y el desayuno es bastante malo.
5 nachten verbleven in december 2023
Reactie van Victor, front office manager op 20 feb 2024
Dear customer,I am sorry to hear that the breakfast was not to your liking. At a price of 14 euros, it includes a fairly varied choice of products, from sweet to savory, with quality products.You have indeed booked a room with a rate without breakfast. We apologize for this lack of precision during your check in.We look forward to welcoming you back to Paris.Yours sincerely.

10/10 – Uitstekend

NOBUMASA

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
5 nachten verbleven in december 2023
Reactie van Victor, front office manager op 15 feb 2024
Dear customer,Thank you for taking the time to leave a nice apreciation about your stay in our hotel. We are so happy to see that you enjoy the room.We hope to see you soon in Paris.Sincerely

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in december 2023
Reactie van Victor, front office manager op 20 feb 2024
Dir Madam, Dear SIr,Thank you for reviewing your stay.We hope see you again soon.Gratefully

8/10 – Goed

Beth

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Easy Access to Paris and Beyond
Could not have a better location! Across the street from Gare Sainte-Lazare with easy access to the Paris Metro and area trains. Area was safe. Room was quiet, despite being located in a busy area (shopping and restaurants are also nearby). Was very clean and comfortable. We had enough space, which is a premium in this city. Front desk staff go above and beyond. Would stay here the next time I am in town.
1 nacht verbleven in december 2023
Reactie van Victor, front office manager op 13 feb 2024
Dear Beth,All the team is very happy to read your comment.This is a fantastic present for all the work we do everyday in order to give a 100% of satisfaction for our customers.I hope we will see you again in the next weeks.I wish you a lovely day.

8/10 – Goed

Bakram

4 nachten verbleven in december 2023
Reactie van Victor, front office manager op 20 feb 2024
Dear customer,Thank you for reviewing your stay.We hope see you again soon.Gratefully

8/10 – Goed

Indrah

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
6 nachten verbleven in december 2023
Reactie van Victor, front office manager op 13 feb 2024
Dear Indrah,Thank you to have taken the time to leave an apreciation about your stay.If you want to share more details, don't hesitate to write an email to our team.Our best and most affectionate greetings.

10/10 – Uitstekend

ROGELIO YAHIR

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Excelente lugar para hospedarte y gente agradable solo no me gusto que nos cobraron el desayuno y no fue barato
3 nachten verbleven in december 2023
Reactie van Victor, front office manager op 11 feb 2024
Dear Sir Gonzalez Perez,Thank you for sharing your feedback with us. We're thrilled to hear that you found our place excellent and our team accommodating.We hope to have the opportunity to welcome you back in the future to show you our upgrades in all the services.I wish you a nice day.

10/10 – Uitstekend

Celine

1 nacht verbleven in december 2023
Reactie van Victor, front office manager op 20 feb 2024
Chère Céline,Nous vous remercions d'avoir laissé un avis sur notre hôtel.Nous espérons vous revoir très bientôt.Sincères salutations.

10/10 – Uitstekend

KAORI, Minato-ku

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
アットホームで優しいスタッフ。 立地は最高でまた泊まりたいです。
4 nachten verbleven in december 2023
Reactie van Victor, front office manager op 13 feb 2024
Dear Kaori,Thank you very much for your comment. We are delighted to see that you enjoyed your time with us. You can be sure that I will share your comment with our teams.We look forward to welcoming you soon.

6/10 – Redelijk

Kyoko

4 nachten verbleven in december 2023
Reactie van Victor, front office manager op 13 feb 2024
Dear Kyoto,We appreciate the time you have taken to leave a review.If you wish to give us more details about your stay, you can send an email to our hotel adress.Warmly

8/10 – Goed

Lay See

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Good location
2 nachten verbleven in december 2023
Reactie van Victor, front office manager op 13 feb 2024
Dear Lay See,We appreciate a lot your feedback about the location of our hotel. Hopefully will see you again soon to enjoy our location in the extra center of Paris.Warmest greetings.

10/10 – Uitstekend

Norma, Pembroke Pines

Reisde met een groep, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
staff was very nice. Centrally located and clean
9 nachten verbleven in december 2023
Reactie van Victor, front office manager op 13 feb 2024
Dear Norma,Thank you so much for your feedback.We hope to see you very soon.Warmly

6/10 – Redelijk

Steffen

Reisde met familie
Positief: Netheid, personeel en service
Ok.
Reactie van Victor, chef de réception op 11 feb 2024
Dear Sir Spengler,Thank you for taking the time to leave a comment. We are delighted to hear that your stay with us was satisfactory. If you have any additional feedback or suggestions to further enhance your experience, please feel free to let us know. We hope to have the pleasure of welcoming you again in the future.

8/10 – Goed

VINCENT

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Très bien sauf petit déjeuner
Un très bon séjour dans cet hôtel situé à quelque spas de St Lazare et des grands magasins. Emplacement idéal selon moi. Pas trop de bruit, on peu dormir tranquillement. Les chambres sont spacieuse et de bonne qualité. Le seul point à améliorer est le petit déjeuner d'une piètre qualité et dont je ne comprends pas le décalage par rapport au reste. C'est vraiment dommage d'avoir un petit déjeuner aussi médiocre en qualité. Les croissants et petits pains n'ont vraiment pas bon goût et le reste est très basique et de qualité moyenne. A revoir.
1 nacht verbleven in november 2023

10/10 – Uitstekend

Élodie

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Très bonne établissement. Propre et très accessible pour visiter les galeries connue par leur popularité.
2 nachten verbleven in november 2023

10/10 – Uitstekend

ERNESTO G.

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent service and professional
6 nachten verbleven in november 2023

10/10 – Uitstekend

Laurent

1 nacht verbleven in november 2023
Reactie van Guillaume Chef de réception op 27 nov 2023
Cher Monsieur. Nous vous remercions pour ce commentaire. Notre équipe est toujours au service du client.Nous souhaitons vous revoir bientôt et vous accueillir à nouveau. Bien cordialement.

8/10 – Goed

Jame

Reisde met partner
Positief: Netheid, personeel en service en voorzieningen
The staff were very helpful and friendly! The hotel was very clean. Our room was small. Location was great, very close to shops, restaurants, mall and the train station making noisy especially at night. Would still recommend for others to stay.
9 nachten verbleven in november 2023
Reactie van Guillaume Chef de réception op 27 nov 2023
Dear Jame TolentinoWe thank you to leave a such kind review for our team.We always do our best to welcome our guest.We have many kind of rooms with different size. If you want to book in the future you can ask in advance a room with large size.About location you are right, we are close to many shops and the most famous PRINTEMPS also Galeries Lafayette Haussmann.For transportation, we are close to train station and subway, We have double glazing which can reduce the noise from the street.We are happy that you will recommend our hotel. Don’ t hesitate to ask your friends to write us in order to book in advance a room.We wish you a nice day.Best regards

10/10 – Uitstekend

Masataka

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Perfect.
3 nachten verbleven in november 2023

8/10 – Goed

ISAAC

5 nachten verbleven in november 2023

6/10 – Redelijk

Adriana

Positief: Personeel en service
Muy bien ubicado . Justo enfrente de la estación sain lazare . Pequeño el restaurante pero el desayuno variado y rico . Las habitaciones algo péquelas pero pues es paris . Pero las camas cómodas . Le falta manteniendo al hotel pero por su precio creo que está bien
3 nachten verbleven in oktober 2023

8/10 – Goed

anne-sophie

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Hotel rénové confortable
Hotel fraichement rénové, très propre et confortable. Réceptionniste de jour très serviable.
1 nacht verbleven in november 2023

4/10 – Matig

Geverifieerde reiziger

Zakenreiziger
Positief: Personeel en service, staat van de accommodatie en faciliteiten
Negatief: Comfort kamer
Like living in an earthquake
Everytime that a train passes (every 30seconds it seems) the whole building shakes and it is noisy. It’s uncomfortable for sleeping and most probably unsafe, the cracks in the outside wall would be an indication of the damage. Such a shame because the hotel is a lovely 3 star and the staff try very hard.
1 nacht verbleven in november 2023

6/10 – Redelijk

?

2 nachten verbleven in november 2023

6/10 – Redelijk

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, comfort kamer
Negatief: Staat van de accommodatie en faciliteiten
The room was comfortable and clean. The shower was good. It is in a great location for central Paris and very close to the metro/RER. The breakfast is decent and reasonably priced. I don’t think it is 4 star quality and needs a bit of a refurb, particularly in the communal areas. The hairdryer did not work, nor did the bath plug.
1 nacht verbleven in november 2023

6/10 – Redelijk

Fumina

1 nacht verbleven in oktober 2023
Reactie van Guillaume Chef de réception op 27 nov 2023
Ohayô gozaimasu Fumina MoriguchiWe thank you to leave a comment for our team.We hope you spend a nice stay with us.If you need to book in the future just contact usin order to assign you the room you like.We wish you a nice day.Keigu

10/10 – Uitstekend

Gena

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Steps from the metro station. Easy to get anywhere in the city. Next to shops, bistros, fast food. The room was very large with a double bed in the main room and a single in a room all it's own. The staff was very friendly upon arrival we were able to check in 3hours early which after 12 hours travel was absolutely amazing.
7 nachten verbleven in oktober 2023

8/10 – Goed

Denis

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in oktober 2023

10/10 – Uitstekend

Jean Marc

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Très bien et calme
1 nacht verbleven in oktober 2023

6/10 – Redelijk

Anette

Reisde met familie
Positief: Netheid, personeel en service
Negatief: Staat van de accommodatie en faciliteiten, comfort kamer
Beliggenhed og service i top, men...
Beliggenheden og service fra de ansatte på hotellet var bestemt til 4 stjerner eller mere, men selve hotellet fremstår slidt og trænger i høj grad til istandsættelse! F.eks. løse knager på badeværelset, bundprop i badekar der ikke kunne løftes etc. Ikke store ting, men når det er mange småting, bliver det samlede indtryk dårligt :(
4 nachten verbleven in oktober 2023

6/10 – Redelijk

Geverifieerde reiziger

Reisde met familie
Negatief: Comfort kamer
5 nachten verbleven in oktober 2023

6/10 – Redelijk

Maria

3 nachten verbleven in oktober 2023

6/10 – Redelijk

Peter

Reisde met familie
Positief: Personeel en service
Negatief: Netheid
For dyrt til prisen
Værelset blev ikke gjort rent. Vi måtte gå i reception og få ekstra toiletpapir flere gange. Man kunne ikke tage karbad fordi lukke mekanismen var i stykker. Fin morgenmad, men generelt var det alt for dyrt til prisen. Kommer ikke igen.
4 nachten verbleven in oktober 2023

4/10 – Matig

James

Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
Paris 2
I have used this hotel before and the room I had was much nicer. This time, the room was outdated and had a moldy smell.
1 nacht verbleven in oktober 2023

8/10 – Goed

Amy

Reisde met partner
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very good location and nice standard room for what was needed. We stripped the room and no evidence of bed bugs which was reassuring. However did find a fair few hairs on the floor and bedding. The walls are quite thin so could hear other guests at silly hours. Nice coffee and really excellent shower. Staff were friendly and very smiley. Would recommend for anyone during a city break holiday. Didn't have breakfast so can't comment on that.
3 nachten verbleven in oktober 2023