Exterieur

Beoordelingen van Timhotel Invalides Eiffel

4 out of 5
Timhotel Invalides Eiffel
Boulevard De La Tour Maubourg, 35, Paris, Paris

Beoordelingen

8,0

Zeer goed

Gastenscore: 10 - Uitstekend. 181 van 536 beoordelingen" "
Gastenscore: 8 - Goed. 225 van 536 beoordelingen" "
Gastenscore: 6 - Redelijk. 76 van 536 beoordelingen" "
Gastenscore: 4 - Matig. 31 van 536 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 23 van 536 beoordelingen" "

8,4/10

Netheid

8,8/10

Personeel en service

8,0/10

Voorzieningen

7,6/10

Staat van de accommodatie en faciliteiten

7,8/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

kriston

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Beyond my expectations!!
4 nachten verbleven in mei 2024

2/10 – Ontzettend slecht

Allison

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The staff were so friendly and helpful. The hotel is in great walking distance for downtown Paris
2 nachten verbleven in mei 2024
Reactie van Bertrand - Executive assistant op 16 mei 2024
Dear Allison,Thank you for taking the time to leave us your comment. We are delighted that you enjoyed your stay. I just find it a bit unfortunate that this comment is accompanied by such a bad rating (1/5). I hope this is just a mistake on your part.Kind regards

8/10 – Goed

Thomas D, Lewisville

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The hotel was fine for the location. I do think it's due for some renovation, especially the hallway carpets. Breakfast was very good, especially the creamy scrambled eggs. Staff was both good-natured and helpful. My 4.0 is really a 4.5.
5 nachten verbleven in mei 2024
Reactie van Bertrand - Executive assistant op 16 mei 2024
Dear Thomas D,Thank you very much for your review. I reassure you, a total renovation of our rooms, bathrooms and common areas is planned towards the end of the year. We are pleased to note that you enjoyed your stay with us and hope to have the opportunity to welcome you next time.Kind regards

10/10 – Uitstekend

Taunya

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Had the best time at the Tim Hotel Invalides! Def Recommend!!! Excellent service, great nearby dining and close to all sights.
5 nachten verbleven in mei 2024
Reactie van Reception op 13 mei 2024
Dear Tanunya,On behalf of our entire team, we thank you for your comment for your stay with us.We look forward to seeing you again in our hotel.Best regards,

6/10 – Redelijk

Krista

Negatief: Staat van de accommodatie en faciliteiten
3 nachten verbleven in mei 2024
Reactie van Bertrand - Executive assistant op 16 mei 2024
Dear Krista,Thank you for your rating.Kind regards,

10/10 – Uitstekend

Julie

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very central. You can walk to le Louvre, Musée d’Orsey, Les Invalides, la Tour d’Eiffel, etc.A few steps away from a Metro station. Great location.
5 nachten verbleven in april 2024
Reactie van Bertrand - Executive assistant op 8 mei 2024
Dear Julie,Thank you for taking the time to leave us your comment.We are glad to see that you enjoyed our advantageous location.Kind regads

8/10 – Goed

Giulia

Reisde met partner, Reisde met familie
Positief: Voorzieningen
Struttura 4 stelle ma camere e bagno piuttosto piccoli, doccia in vasca, assenza bidet, ottima colazione ma con scelta limitata. Prezzi piuttosto alti rispetto a strutture di pari livello in Italia, ma nella media parigina
4 nachten verbleven in april 2024
Reactie van Bertrand - Executive assistant op 8 mei 2024
Cara Giulia,Grazie per il tuo commento.Siamo spiacenti di apprendere che le nostre camere non hanno soddisfatto pienamente le tue aspettative. In realtà non sono così spaziosi come alcuni dei nostri concorrenti, ma purtroppo questo è spesso il caso dei piccoli hotel intramurali di Parigi e questo è particolarmente vero per il 7 arrondissement. Si prega di notare che per la fine dell'anno è prevista una ristrutturazione totale delle nostre camere e dei bagni. Speriamo di avere l'opportunità di rivederti dopo questi in modo che tu possa vedere la differenza.Il tuo commento sulla nostra colazione è stato notato.Cordiali saluti,

10/10 – Uitstekend

JESSICA A. DE LA

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Centrally located hotel.
5 nachten verbleven in april 2024
Reactie van Bertrand - Executive assistant op 8 mei 2024
Dear Jessica,Thank you for your kind comment.We hope to see you again soon.Kind regards

10/10 – Uitstekend

Bruce, Northampton

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Grsat place to stay in paris, its conveniently located and close to e metros
5 nachten verbleven in april 2024
Reactie van Arnauld - manager op 24 apr 2024
Dear Bruce,thank you for taking the time to write these kind words.We are glad you enjoyed your stay with us,A bientôt!

8/10 – Goed

Sylvia

Positief: Personeel en service, staat van de accommodatie en faciliteiten
Sehr freundliches Personal. Super zentral!
3 nachten verbleven in april 2024
Reactie van Arnauld op 24 apr 2024
Liebe Sylvia,Vielen Dank, dass Sie sich die Zeit genommen haben, Ihre Bewertung abzugeben. Es scheint, dass Sie insgesamt einen guten Aufenthalt hatten. Bis bald,

8/10 – Goed

Maria Io Arianna Duterte

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Location is very nice. Not very touristy yet so close to the sites to see. Room was very clean but needs more lighting near the mirror. Would prefer to have double shower door to minimize splashes while showering. But overall place is good.
2 nachten verbleven in april 2024
Reactie van Bertrand - Executive assistant op 16 apr 2024
Dear Maria,Thank you for taking the time to share your feedback. We're thrilled to hear that you enjoyed our convenient location and found the room to be clean. Your suggestion regarding additional lighting near the mirror is duly noted—we'll certainly look into enhancing that area to ensure better visibility for our guests.Regarding the shower, we appreciate your suggestion for a double shower door to minimize splashes. This is a great point, and we'll explore options to improve this aspect of the bathroom.We're delighted that you had an overall positive experience with us. Should your travels bring you back to the area, we would love to welcome you again and strive to make your stay even more enjoyable.Best regards,

6/10 – Redelijk

REY FRANCISCO MARTINEZ

Reisde met partner
Positief: Personeel en service, voorzieningen
Buen hotel. Cumple para llegar solo a dormir. Con excelente ubicación por metro y camión. personal muy atento.
3 nachten verbleven in april 2024
Reactie van Bertrand - Executive assistant op 11 apr 2024
Estimado Sr. Francisco Martinez, Gracias por su comentario. Estamos encantados de que haya podido aprovechar la ubicación estratégica de nuestro hotel. Esperamos volver a verte pronto.Atentamente,Asistente ejecutivo Bertrand

8/10 – Goed

Maida

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Property is well located within walking distance from the Eiffel Tower and other touristic spots. The room was relatively small and very outdated furniture. Breakfast was not included but I took a look at it and honestly not impressed. Had breakfast outside Staff was very helpful, they called us a cab to the airport.
3 nachten verbleven in maart 2024
Reactie van Bertrand - Executive assistant op 11 apr 2024
Dear Maida,Thank you very much for your feedback. I am pleased to read that you enjoyed our strategic location. Be informed that a total renovation of our rooms and bathrooms is planned later this year. We hope to see you again after the work has been done so you can see the difference. Kind regards,Bertrand - executive assistant

10/10 – Uitstekend

Vincent S

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent location, staff, and service. I would recommend this hotel to anyone who comes to visit Paris.
6 nachten verbleven in maart 2024
Reactie van Bertrand - Executive assistant op 11 apr 2024
Dear Vincent S,Thank you very much for taking the time to leave us your comment, especially concerning our staff.Do not hesitate to chose our hotel again for a future stay.Kind regards,Bertrand - executive assistant

10/10 – Uitstekend

Arvie

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
My room was cleaned everyday and it was nice to sleep on a clean bed sheet, the bathroom was nice, it was just the sink somewhat clogged but overall, I had a good experience.
4 nachten verbleven in maart 2024
Reactie van Bertrand - Executive assistant op 11 apr 2024
Thank you for sharing your experience with us. We're delighted to hear that you enjoyed your stay and found your room clean and comfortable. Your feedback about the bathroom sink is noted, and we apologize for any inconvenience caused. We will address this promptly to ensure it's resolved for future guests.We appreciate your kind words and hope to welcome you back for another enjoyable stay soon!Best regards,

10/10 – Uitstekend

Heike

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
6 nachten verbleven in februari 2024
Reactie van Bertrand - Executive assistant op 11 apr 2024
Dear Heike,Thank you for the good rating you left us.Do not hesitate to chose our hotel again for a next stay..Kind regards,

6/10 – Redelijk

Niels

Reisde met partner
Positief: Netheid, personeel en service
Negatief: Voorzieningen
our room has much potential for improvement on decoration, as has the elevator. a missing lamp bulb repeatedly reported missing was not fixed in 4 days. cuppord in bathroom loose. local fees were more than double compared to advertisement. thus sadly the good location and friendly staff compromised the experience.
4 nachten verbleven in februari 2024
Reactie van Bertrand - Executive assistant op 11 apr 2024
Dear Niels,Thank you for taking the time to share your feedback with us. We appreciate your honest comments and regret that your experience fell short of expectations.We apologize for the issues you encountered with the room decoration, be informed that a total renovation of our rooms and bathrooms is planned later this year. We hope to see you again after the work has been done so you can see the difference.We apologize for the light bulb problem in your room resulting from a lack of communication within our team at this time. This will not happen again in the future.Concerning the unpleasant surprise of tourist taxes, we understand your dismay. This was the case for many other customers when they discovered that it was increased by more than 200% at the last moment on January 1, 2024. The tourist tax being ordered and collected for the benefit of the city of Paris, we have no other choice than to require payment from all customers staying in Paris.We are pleased that you found our location convenient and our staff friendly despite these challenges. We hope you will give us another opportunity to provide you with a more enjoyable stay in the future.Warm regards,

10/10 – Uitstekend

Jose, yonkers

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Hotel rooms are smaller than normal but very comfortable. Only think I didn’t like is that it only had 2 English speaking channels.
4 nachten verbleven in februari 2024
Reactie van Bertrand - Executive assistant op 11 apr 2024
Dear Jose,Thank you for sharing your feedback about your recent stay with us. We're glad to hear that you found our hotel rooms comfortable, although we understand your preference for more English-speaking channels.We hope to welcome you back for another enjoyable experience soon!Warm regards,

4/10 – Matig

Robert

Zakenreiziger
Negatief: Netheid, staat van de accommodatie en faciliteiten
Staff and food was good but room was oddly configured and dingy. Mildew on bathroom tiles, bathroom door couldn’t open all the way without hitting the armour, paper cups and kettle, no coffee maker… made it feel like a 3 star not 4 star. Also there was a weird buzzing sound outside the room door that kept walking me up. On plus side, the room had a safe.
3 nachten verbleven in februari 2024
Reactie van Bertrand - Executive assistant op 11 apr 2024
Dear Robert,Thank you for taking the time to share your feedback regarding your recent stay with us. We're pleased to hear that you found our staff attentive and enjoyed the food.We sincerely apologize for any inconveniences you experienced with the room configuration and amenities. Your comments regarding the bathroom condition and lack of certain amenities are duly noted, and we are taking steps to address these issues promptly to ensure a more pleasant experience for our guests.Concerning the buzz issue, we have since detected that it came from a spot in the corridor. This was changed and the problem resolved.We appreciate your feedback as it helps us improve our services and facilities. If your travels bring you back to the area, we would love the opportunity to provide you with a more comfortable stay that meets your expectations.Thank you for choosing to stay with us.Best regards,

10/10 – Uitstekend

Stephanie

Reisde met familie
Positief: Netheid, personeel en service en voorzieningen
The staff are super friendly especially the breakfast buffet staff, housekeeping, and the receptionists. The breakfast was absolutely delicious. I didn’t go outside for breakfast during my stay at the hotel as I looked forward to the breakfast. It was a pleasurable experience the breakfast area. French isn’t my language of communication it made it easier for me to communicate in English with the different receptionists as each one spoke in English. I was not satisfied with the rug in my room think housekeeping could’ve cleaned it (it might be a culture/personal perference). I definitely recommend this hotel and I love it was walkable distance from the Eiffel Tower.
5 nachten verbleven in februari 2024
Reactie van Bertrand - Executive assistant op 11 apr 2024
Dear Stephanie,Thank you very much for your very kind review and pleasants remarks concerning our staff. All our reception team speaks english and is able to assist our Guests as much as they can. I am really sorry for the rug issue.Please, do not hesitate to chose our hotel again for a future stay.

6/10 – Redelijk

Samantha

Reisde met familie
Positief: Netheid, personeel en service
Rooms were tiny but I think that’s normal for area. Staff pleasant. Housekeeping was great. Tiny elevator. Area kind of out of the way but easy access to metro. Safe and cute cafes and grocery in area. No mini fridge or coffee maker just instant coffee available. Pretty cramped for three people but we made it work. Decent for price.
6 nachten verbleven in februari 2024
Reactie van Bertrand - Executive assistant op 11 apr 2024
Dear Samantha,Thank you for sharing your feedback about your stay with us. We're delighted to hear that you found our staff pleasant and appreciated the excellent housekeeping service.We understand that room sizes can vary in different locations, and we appreciate your understanding. It's great to know that you made use of the convenient metro access and enjoyed the safe surroundings with cute cafes and grocery options nearby.We apologize for any inconvenience caused by the lack of a mini fridge or coffee maker in your room. Your feedback is valuable to us, and we will take it into consideration as we strive to enhance our guest experience.We're glad you found value in our pricing despite the room size and amenities. If you visit the area again, we hope to welcome you back for another enjoyable stay.Best regards,

8/10 – Goed

PHILIPPE

2 nachten verbleven in februari 2024
Reactie van Bertrand - adjoint de direction op 11 apr 2024
Cher Philippe, Merci pour votre excellente note.A bientôtBien coridialement,

8/10 – Goed

Malcolm

1 nacht verbleven in februari 2024
Reactie van Bertrand - Executive assistant op 11 apr 2024
Dear Malcom,Thank you for your excellent rating.We hope to see you again in the future.Kind regards,

10/10 – Uitstekend

Cristina

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Love the proximity to Eiffel Tower and French bakeries!
2 nachten verbleven in december 2023

10/10 – Uitstekend

Enrico, calagry

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Good
5 nachten verbleven in januari 2024

6/10 – Redelijk

Blaise

1 nacht verbleven in februari 2024

8/10 – Goed

Mehran

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
4 nachten verbleven in januari 2024

8/10 – Goed

Jörg, Singen

Positief: Netheid, personeel en service
4 nachten verbleven in december 2023

10/10 – Uitstekend

JAMES

7 nachten verbleven in januari 2024

8/10 – Goed

Gabriela

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very nice little place. Although the only thing that made me a little nervous was the very small elevator
2 nachten verbleven in januari 2024

10/10 – Uitstekend

Koki

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I really enjoyed staying here 2 nights and breakfast was wonderful!!
2 nachten verbleven in december 2023

6/10 – Redelijk

Rudolf

Reisde met partner
Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
Die 4 Sterne sind nicht mehr passend; im Bad gab es an versch. Stellen kleine Schimmelflecken; der Kleiderschrank und das Bettgestellt rochen modrig und der Teppichboden ist ebenso schon sehr alt und dünstete ebenso unangenehme Gerüche aus (vermutlich ehem. Raucherzimmer); es war auch etwas hellhörig. Das Zimmer, Bad u. Treppenhaus gehören modernisiert; Personal sehr nett, zentrale Lage gut; Reichhaltigkeit beim Frühstück könnte noch etwas verbessert werden.
7 nachten verbleven in december 2023

2/10 – Ontzettend slecht

Viktoriya Yurievna

Reisde met familie
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Terrible!
5 nachten verbleven in december 2023

4/10 – Matig

JAIME, CAGUAS

Reisde met familie
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Buena ubicacion y buen desayuno. Necesita restauracion completa (baño en malas condiciones).
2 nachten verbleven in december 2023

10/10 – Uitstekend

Kiera

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great location closer to great cafe and restaurant as well as near a lot of landmarks that are easy to walk to.
4 nachten verbleven in januari 2024

8/10 – Goed

Laurent Lewis, BERKELEY

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The hotel room was small, but I believe that this is generally the case for crowded European hotels. The Bathroom was VERY SMALL, but it had all of the amenities I needed and was clean, (much more so than the average restaurant bathroom, which surprised me). As an American I think we may be use to having more elbow room in hotels than Europeans, but the space worked well as I was traveling alone. Had I had another person with me it would not have worked at all. The breakfast provided was a simple buffet style with scrambled eggs, bacon, some deli-meats, yogurt, cereals juice and coffee.

2/10 – Ontzettend slecht

Corine

Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Grosse deception
Ce n’est en aucun cas un hôtel digue d’un 4 étoiles Ascenseur sale avec moquette qui sent mauvais. Couleur peint en rouge et chambre totalement démodée tapisserie et meubles. Salle d’eau très limité bref tout est à refaire. On demande une « petite bouteille d’eau 4€ car pas d’eau dans la chambre. Point positif cependant, le petit déjeuner est propre vaié et de qualité. Bref nous n’y retournerons pas
1 nacht verbleven in december 2023

2/10 – Ontzettend slecht

Alberto

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Pictures are fake
The photos of the rooms are nothing like reality. The room is extremely small. It looks like a motel.
3 nachten verbleven in december 2023

10/10 – Uitstekend

Linda

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Close to things
3 nachten verbleven in december 2023

10/10 – Uitstekend

Roberto

3 nachten verbleven in december 2023

6/10 – Redelijk

Ana Beatriz

Reisde met een groep
Positief: Netheid, personeel en service en comfort kamer
Negatief: Staat van de accommodatie en faciliteiten
Precisa de manutenção.
Apesar de antiga, as acomodações estavam em bom estado de manutenção e limpeza. Havia um problema de higiene, não contornado pelo hotel, onde o vaso sanitário expelia água para cima de forma aleatória. O sistema de ciclismo obviamente precisa ser consertado.
2 nachten verbleven in november 2023

10/10 – Uitstekend

Elliot

Once you prepare for a small room and expect an amazing staff and perfect Paris home base you’re ready for this hotel ! Terri , Bertrand , and all The staff were amazing giving directions to hot spots and the morning breakfast was great start to daily tours of Paris . Again I must stress that the rooms are small and I hated the bathroom but other than that a really ideal hotel and location
6 nachten verbleven in november 2023
Reactie van Bertrand - Executive assistant op 27 nov 2023
Dear Elliot, Thank you very much for your kind words. It is always a pleasure to read such a satisfaction from our Guests. We well noted your comment about the bathrooms ans the size of our rooms. Our rooms are small but it is often the case in the center of paris, especially in the seventh district. Be informed that a total renovation of our rooms and bathrooms is planned next year. We hope to see you again after the work has been done so you can see the difference.Kind regards,

10/10 – Uitstekend

Elaine

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Helpful staff, great location
We had the family room off the courtyard. It was great for all four of us to be together as our children our young. Located near the Eiffel Tower and plenty of restaurants it was a handy spot. Breakfast was good. Staff were helpful with booking a taxi etc. the staff speak several languages. I would recommend this hotel.
3 nachten verbleven in november 2023
Reactie van Bertrand - Executive assistant op 27 nov 2023
Dear Elaine, thank you very much for taking the time to share your review. We are glad to read that you enjoyed your stay with us and that our family room did fit your expectation. I took note of your words concerning our staff and I will transmit them.We hope to see you again in the future.Kind regards

10/10 – Uitstekend

Donna

1 nacht verbleven in oktober 2023

10/10 – Uitstekend

Virginia

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I booked the family room. If you want a large spacious room, this is it. This unit was accessed by going through the patio so it felt like we had a lot of privacy. The room itself is large by European standards. It fit four single beds with space. The shower is oddly placed as this unit is also meant to support disabled bodies, but it’s workable. The location is spectacular. One street over and it’s Invalides Army Museum. A 10 minute walk to the Eiffel Tower and 5 minutes to Alexander Bridge. 20 minutes to the Louve and 15 minutes to the shops, Chanel, Gucci, LV, etc. It’s far enough from the noise but not so far that you couldn’t get to by walking. There are a ton of restaurants in this neighborhood. Even Michelin star restaurants, but make sure to reserve a table in advance. Overall, the location was great for what I paid. Been to Paris many times and this is my second favorite location. The room is clean and I’m proud to say there were no bugs. I was in Paris end of Sept /early Oct 2023.
3 nachten verbleven in september 2023
Reactie van Bertrand - executive assistant op 27 okt 2023
Dear Virginia,Thank you for your very kind words. We are pleased to read that you enjoyed our hotel and its advantageous location. Please, do ot hesitate to chose our hotel again for a next trip in Paris.Kind regards,

4/10 – Matig

Cécilia

Reisde met familie en kleine kinderen
Positief: Personeel en service, voorzieningen
Negatief: Netheid, staat van de accommodatie en faciliteiten
L’arrivée nous a fait l’effet d’une douche froide… la chambre est vétuste, des traces d’humidité partout, les isolations des fenêtres inexistantes ou abîmées. Très bruyant (hôtel, les portes des chambres ne ferment pas, elles claquent). Bien différent de ce que les photos montrent et au prix une grosse impression de s’être faits avoir. Nous sommes restés pour 2 raisons : un enfant avec nous a qui nous voulions éviter des désagréments et l’emplacement qui était très bien car nous avons pu faire l’essentiel de ce que nous voulions a pieds.
3 nachten verbleven in oktober 2023
Reactie van Bertrand - adjoint de direction op 27 okt 2023
Chère Cécilia,Nous vous remercions d'avoir pris le temps de partager vos commentaires concernant votre séjour dans notre hôtel. Nous sommes vraiment désolés d'apprendre que votre expérience n'a pas été à la hauteur de vos attentes. La satisfaction de nos clients est notre priorité absolue et nous prenons très au sérieux tous les retours que nous recevons.Nous vous présentons nos excuses pour les désagréments que vous avez rencontrés dans votre chambre. Sachez que nous prenons des mesures immédiates pour résoudre les problèmes que vous avez soulevés, notamment en ce qui concerne les traces d'humidité et les isolations des fenêtres.Soyez informée que nous prévoyons d'important travaux pour la rénovation de l'intégralité l'hôtel, de nos chambres et salles de bain en début d'année prochaine. Nous espérons que cette évolution majeure pourra vous faire changer d'avis lors d'un éventuel prochain séjour.Nous sommes en revanche heureux d'apprendre que l'emplacement de notre hôtel a été un point positif pour vous et que vous avez pu profiter pleinement de votre séjour à cet égard.Encore une fois, nous vous présentons nos excuses pour les désagréments que vous avez rencontrés et nous espérons avoir l'occasion de vous accueillir à nouveau dans notre hôtel et de vous offrir une expérience bien meilleure.Cordialement,

10/10 – Uitstekend

Jake

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
6 nachten verbleven in oktober 2023
Reactie van Bertrand - Executive assistant op 23 okt 2023
Dear Jake,Thank you for your kind feedback. We hope to see you again soon.

10/10 – Uitstekend

Stephen, Norwich

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The staff was so nice to us! Wonderful stay here!
2 nachten verbleven in oktober 2023
Reactie van Bertrand, executive assistant op 18 okt 2023
Dear Stephen,Thank you for taking the time to to share your review.We are pleased to see tahth you enjoyed your stay with and Thank you for noting our efforts in welcoming our guests.We hope to see you again soon.Kind regards

8/10 – Goed

Trond

Reisde met een groep
Positief: Netheid, personeel en service
3 nachten verbleven in oktober 2023

4/10 – Matig

Zarlasht

Reisde met familie
Negatief: Netheid, staat van de accommodatie en faciliteiten
2 nachten verbleven in oktober 2023