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Beoordelingen van Silverado Lodge by Park City - Canyons Village

4 out of 5
Silverado Lodge by Park City - Canyons Village
2669 Canyons Resort Drive, Park City, UT

Beoordelingen

8,2

Zeer goed

Gastenscore: 10 - Uitstekend. 311 van 716 beoordelingen" "
Gastenscore: 8 - Goed. 239 van 716 beoordelingen" "
Gastenscore: 6 - Redelijk. 99 van 716 beoordelingen" "
Gastenscore: 4 - Matig. 35 van 716 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 32 van 716 beoordelingen" "

8,8/10

Netheid

8,4/10

Personeel en service

7,8/10

Voorzieningen

8,4/10

Staat van de accommodatie en faciliteiten

8,2/10

Milieuvriendelijkheid

Beoordelingen

6/10 – Redelijk

Johanna, Coevorden

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Negatief: Comfort kamer
Keurig hotel op saaie locatie (zomer)
Het hotel is prima bereikbaar, en parkeren is fijn in de garage. Wij verbleven in een kamer met opklapbed. Deze kamer was voorzien van alle noodzakelijke dingen, goed schoon en met het bed omhoog best gezellig. Helaas niet met het bed naar beneden. De loeizware salontafel moest eerst verschoven worden waarna de bank bijna tegen het bed stond, hetgeen voor veel pijnlijke aanvaringen zorgde. Tv kijken niet mogelijk vanuit het ( verrassend comfortabele) bed. De vloerbedekking in de gangen vertoonden vieze vlekken.

2/10 – Ontzettend slecht

Austin

Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
Under construction, so be aware of that. Mess everywhere and its hard to get anywhere how the building is designed. Also, staff at hotel do not have any ability to do anything other than check you in and are constantly away from the desk. Units owned by individuals, so no housekeeping by staff or any support or service. If you have ANY issue, its going to become a big issue as they cant and wont do anything about it. Only about turning money.
2 nachten verbleven in april 2024
Reactie van Victoria op 19 apr 2024
Hi Austin,It appears you did not check in with us for your stay that you left a review for. Do you mind provided me with more details?

10/10 – Uitstekend

Christopher

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great location, clean , great amenities, would stay here again for sure
5 nachten verbleven in maart 2024
Reactie van Victoria op 19 apr 2024
Thank you for the positive review!

8/10 – Goed

Stephanie

Reisde met partner
It looked like all was under construction with the wiring in the ceiling all exposed.
2 nachten verbleven in maart 2024
Reactie van Victoria op 19 apr 2024
Thank you for the high rating. We hope to have construction done by next winter season!

10/10 – Uitstekend

Alex, Orlando

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great place to stay
6 nachten verbleven in maart 2024
Reactie van Victoria op 19 apr 2024
Thank you for the positive review!

2/10 – Ontzettend slecht

Paloma

1 nacht verbleven in maart 2024
Reactie van Victoria op 19 apr 2024
I am sorry to hear you did not enjoy your stay. Do you mind providing more detail?

10/10 – Uitstekend

Rachid

3 nachten verbleven in februari 2024
Reactie van Victoria op 19 apr 2024
Thank you for the positive review!

6/10 – Redelijk

Robert, College Park

Reisde met partner
Negatief: Personeel en service, staat van de accommodatie en faciliteiten
Property is organized into two connected buildings, and you need to go up 1 floor then cross over into the other building and go up again. Refrigerator didn't work in the room. No in-room safe. Lighting needed repair. Temperature control in room inconsistent. Location good, convenient shuttle to ski slopes. No housekeeping, even to collect trash, during our 4 night stay. Perfume-like odor in hallway outside the room night and day. Only one working ice machine in the entire building.
4 nachten verbleven in februari 2024

10/10 – Uitstekend

Nancy

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
4 nachten verbleven in januari 2024

4/10 – Matig

scott

Reisde met partner
Negatief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Old and dumpy - service was horrible. Elevator was down for hours - Mattress was lumpy and caving in. Great location - just past it time. I wouldn’t stay there again.
2 nachten verbleven in januari 2024

8/10 – Goed

Arielle

4 nachten verbleven in december 2023

10/10 – Uitstekend

Anthony

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Remodeled Very spacious & comfortable rooms. Great location Friendly staff. Will stay again
3 nachten verbleven in december 2023
Reactie van Victoria op 24 dec 2023
Glad you enjoyed your stay!

10/10 – Uitstekend

Lisa, Irvine

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent hotel. Beautiful rooms and very convenient for walking or taking shuttles to nearby activities - skiing, dining, shopping, etc. Even with the current construction, we found it to be very quiet.
3 nachten verbleven in december 2023
Reactie van Victoria op 24 dec 2023
Glad to hear you enjoyed your stay!

6/10 – Redelijk

Al

Positief: Personeel en service
Hallways under renovation
All the floors and ceilings in the hallways are being renovated. The Hotel.com website did not inform us of this. We found out AFTER we purchased the room. The construction supplies are being stored in the parking garage so expect parking problems as the ski season begins. The outdoor pool and hot tub were closed. Bright aspects of our stay? It was very quiet because no one else was staying in our corner of the building. Maintenance was quick to respond to light our fireplace.
1 nacht verbleven in november 2023
Reactie van Victoria op 18 nov 2023
Hi Al,I am sorry to hear that the property was not up to your standard but I hope you still had an enjoyable time. If you have any other concerns please reach back out!

10/10 – Uitstekend

Bob

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We have stayed here over a dozen times. Love it every time
2 nachten verbleven in augustus 2023
Reactie van Victoria op 11 aug 2023
We are so glad you enjoyed your stay. See you next time!

4/10 – Matig

ada

1 nacht verbleven in juli 2023
Reactie van Victoria op 23 aug 2023
I am sorry to hear your stay was below average. If you have any suggestions on we can improve, we would gladly except them!

10/10 – Uitstekend

Bob

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Love this place
3 nachten verbleven in juli 2023
Reactie van Victoria op 2 aug 2023
Thank you for your positive review and we hope to see you again!

6/10 – Redelijk

Amanda

2 nachten verbleven in juli 2023
Reactie van Victoria op 2 aug 2023
Thank you for your review.

8/10 – Goed

David

Reisde met partner
Positief: Netheid
Negatief: Voorzieningen
The room was sufficient, but a few in-room amenities were lacking, and the limited service staff / hours was unexpected. There was nothing wrong with the room and service, it's just that it was a little below expectations.
4 nachten verbleven in juli 2023
Reactie van Victoria op 2 aug 2023
I am sorry that our hours are limited for you. Is there a time you arrived and no one was around to help? We are open 7am-11pm.

4/10 – Matig

Ryan

Reisde met familie
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Not a great place to stay
Check in was great (Nathan) Had to ask for items to be fixed over and over (TV, blinds) AC was not working, they fixed the issue with portable fans that blew warm air. Room 121A was dirty (items left in fridge, under bed.
3 nachten verbleven in juli 2023
Reactie van Victoria op 2 aug 2023
I am sorry you did not enjoy your stay to its fullest potential. We hope you choose to stay with us again after our big renovation and allow us to provide you with a better experience!

6/10 – Redelijk

John

Reisde met familie
Positief: Comfort kamer
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in juli 2023
Reactie van Victoria op 2 aug 2023
Thank you for your review.

10/10 – Uitstekend

Melanie

Zakenreiziger, Reisde met familie
Positief: Netheid, personeel en service en voorzieningen
Overall great! Just wish they had some on site stores, restaurants, coffee or etc.. Plus more spots for covered parking. The garage isn’t big enough for all the rooms they have available.
3 nachten verbleven in juli 2023
Reactie van Victoria op 2 aug 2023
Thank you for your positive review and we hope to see you again!

2/10 – Ontzettend slecht

Lynda

Reisde met familie
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in juli 2023
Reactie van Victoria op 2 aug 2023
I am sorry to hear you did not enjoy your stay. Is there something you feel we can improve on?

4/10 – Matig

Graciela

Reisde met familie
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The location of the property was convenient, when I checked in, the employee asked what room number, I said I didn’t have a room number given to me, but I needed a room with two beds. When I went up to the room there was only one bed. My son opened the closet door and there were some underwear left behind from the previous guest.
1 nacht verbleven in juli 2023
Reactie van Victoria op 29 jul 2023
I am sorry that your check in was not as pleasant as you had hoped. We hope you do choose to stay with us again so we can provide your with a better experience.

10/10 – Uitstekend

Kristi

2 nachten verbleven in juli 2023
Reactie van Victoria op 19 aug 2023
Thank you for the review and we are glad you enjoyed your stay!

4/10 – Matig

Kristin

Reisde met familie
Negatief: Staat van de accommodatie en faciliteiten
Save yourself the expense
We wished we had been alerted that the property was undergoing a plumbing & HVAC renovation. The property itself looks tired and in need of the remodel apparently taking place this fall. We were extremely disappointed that we paid premium rates for a kitchen that had no coffee for the machine (but listed as one justification for a $20 per day surcharge though, and an unheated pool another one) no dish towel, nor dish soap. The last morning huge "ants" appeared in our 5th floor unit bathroom. We will stay elsewhere next time.
4 nachten verbleven in juni 2023
Reactie van Victoria op 28 jun 2023
I am so sorry to hear that you were not informed of the current renovations. Our current stage should have no impact to the rooms yet so if you were affected I do apologize. We have informed the HOA of the pool issues, and I am speaking with my agents to see why your requested items were missed. I hope you choose to stay with us again so we can properly provide you with the experience of a lifetime!

10/10 – Uitstekend

Jessica

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great stay. We were only staying the night passing through but is now on our list to come back and have an actual stay here for a few days. Clean and comfortable with everything you’d need. Great family space. Our only issue was we could not figure out the TV but we weren’t staying long enough for it to matter. Look forward to staying here again.
1 nacht verbleven in juni 2023
Reactie van Victoria op 24 jun 2023
We are so glad to hear you enjoyed your stay! We look forward to hosting you again soon!

10/10 – Uitstekend

britt jaime

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The hotel is in a perfect spot and very affordable .
4 nachten verbleven in april 2023
Reactie van Victoria op 28 apr 2023
We are very glad you enjoyed your stay! We hope to see you again soon!

10/10 – Uitstekend

Adam

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Liked my stay at Sikver Lodge, would recommend it!
4 nachten verbleven in maart 2023
Reactie van Victoria op 5 apr 2023
We are glad that you enjoyed your stay! We hope to see you again.

8/10 – Goed

W.

Reisde met een groep
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Save and close to ski slopes
4 nachten verbleven in maart 2023
Reactie van Victoria op 5 apr 2023
We are glad that you enjoyed your stay! We hope to see you again.

10/10 – Uitstekend

Todd

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We had a great stay.. the skiing was awesome and the Silverado resort and staff were great! I highly recommend the Silverado resort if you are looking for a not quite sky in sky or but still a close and affordable place to stay while skiing at Park City.
6 nachten verbleven in maart 2023
Reactie van Victoria op 14 mrt 2023
Glad to hear you enjoyed your stay. We hope to see you again!

2/10 – Ontzettend slecht

ricardo, Miami

Reisde met een groep
Positief: Netheid
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
Everythihg was out of service. The steamroom, the hot tub etc.
3 nachten verbleven in februari 2023
Reactie van Victoria op 4 mrt 2023
I am so sorry about the inconvenience of the properties amenities being down for service during your stay. We hope you choose to stay with us again so we can make next time a better experience!

10/10 – Uitstekend

Mark, Merrimack

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great location, easy access to skiing via shuttle. Definitely download the Canyons Village Connect App. Free on call transit to and from skiing. Tips welcome for the drivers
4 nachten verbleven in februari 2023
Reactie van Victoria op 23 feb 2023
We are so glad to hear that you enjoyed your stay!

10/10 – Uitstekend

Simeon

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great location with fitness center, hot tub and pool. Quiet rooms. Free transportation around town provided by municipal bus system.
5 nachten verbleven in februari 2023
Reactie van Victoria op 23 feb 2023
We are so glad to hear that you enjoyed your stay!

10/10 – Uitstekend

KIMBERLY

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
4 nachten verbleven in februari 2023
Reactie van Victoria op 23 feb 2023
We are so glad to hear that you enjoyed your stay!

4/10 – Matig

Isaac, Santa Rosa

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Sadly this is our last time to go to PC/Canyons d/t having had such a terrible experience w/ noise at the room we were put into. Nathan and Josh tried to find us a top floor but it would have been a downgrade. We were told our first floor room in building 2 had nobody above us at time of reservation. We learned the first night that was not true. Then our last night some drunk partiers kept us up till 430am. Ryan called security and Daniel tried to help me w/o involving the police. We could only hear the noise together while in our room but not standing outside the room above us. It was like they were stumbling around in their ski boots all night, knocking over skis and rearranging furniture. And so w/ 90 minutes of sleep before needing to get up to catch the shuttle to SLC to fly home made for a miserable journey. The other issues were not related to the hotel. The gondola was broken one day. Then next the line was a 2hr wait to get onto the gondola. We just won't come back. It would be nice to get a refund/credit for 2 of the sleepless nights, but I doubt that will happen.
Reactie van Victoria op 12 feb 2023
I am so sorry to hear you did not enjoy your time in Park City. I saddened to hear that you had sleepless nights and could not truly enjoy PC for the beautiful place it is. I truly hope you decide to give us and Park City another chance.

8/10 – Goed

joseph

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Good stay. Had everything we needed. Pretty basic. Not much else. One bedroom suite is actually 2 hotel rooms that they reconfigured to a suite. Yo can hardly walk thru the kitchen living room side it’s so tight.
Reactie van Victoria op 14 jan 2023
Thank you for your review and glad to hear you enjoyed your stay!

10/10 – Uitstekend

Monica

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Fireplaces were not working. Front desk contacted maintenance and had them fixed once we returned.
Reactie van Victoria op 25 dec 2022
Glad to hear that you enjoyed your stay and that our team was quick to assist!

10/10 – Uitstekend

Tina

2 nachten verbleven in oktober 2022

8/10 – Goed

Kristen

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The kitchen was well stocked. We used the hot tub and it was a great temp. Parking garage was easy to use. It was strange that our condo's balcony was the same balcony as the condo next to us. There didn't seem to be anyone staying so it wasn't a big deal but it could have been annoying.
2 nachten verbleven in oktober 2022
Reactie van Victoria op 14 okt 2022
We are glad to hear that you enjoyed your stay!

4/10 – Matig

Geverifieerde reiziger

Negatief: Personeel en service
1 nacht verbleven in oktober 2022
Reactie van Victoria op 3 okt 2022
Sorry to hear your stay with us was not up to par. We would appreciate if you let us know how we can improve!

8/10 – Goed

Brent

Reisde met familie
Positief: Netheid, personeel en service
Negatief: Staat van de accommodatie en faciliteiten
Check was efficient and room was adequate. HVAC system was quite noisy and made it hard to sleep. The most disappointing thing was that the hot tub was out of commission. A hot tub was one of the reasons we picked this hotel.
1 nacht verbleven in oktober 2022
Reactie van Victoria op 3 okt 2022
Thank you for your review and glad to hear you enjoyed your stay!

8/10 – Goed

Taralee

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Negatief: Comfort kamer
Nice hotel
The girl at check in was super friendly and helpful and efficient. The room was nice. The biggest issue I had was the pillows were as hard as rocks and so it was a very restless and painful night. Not an issue but more of a suggestion/want/comfort, it would be nice to have a lounge chair or small couch/love seat in the room to relax on. I would stay again but would have to bring my pillow from home next time.
1 nacht verbleven in augustus 2022
Reactie van Victoria op 29 aug 2022
Thank you for your review Taralee! I am sorry to hear that our pillows were not to your liking. Hopefully you choose to stay with us again so we can make this up to you!

10/10 – Uitstekend

Bob

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I just live park city and the canyons are beautiful
1 nacht verbleven in augustus 2022
Reactie van Victoria op 27 aug 2022
I am glad to hear that you enjoyed your stay! We hope to see you back soon!

6/10 – Redelijk

Chris

2 nachten verbleven in augustus 2022

6/10 – Redelijk

Denise

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
WiFi was horrible. No restaurant, not even lobby coffee. Room was not ready at designated check-in time
1 nacht verbleven in juli 2022
Reactie van Victoria op 1 aug 2022
We are so sorry your room was not ready by the 4 PM check in time. Saturdays are our busiest day with same day reservations and our amazing housekeeping team was working their hardest!

10/10 – Uitstekend

Patty

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Everything was great!
3 nachten verbleven in juli 2022
Reactie van Victoria op 1 aug 2022
Thank you and we are glad you enjoyed your stay!

10/10 – Uitstekend

Mario

1 nacht verbleven in juli 2022
Reactie van Victoria op 26 jul 2022
We are so glad to see that you enjoyed your stay! We hope to have you again soon!

8/10 – Goed

Adriana

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in juli 2022
Reactie van Victoria op 26 jul 2022
Thank you for the positive review, we hope to host you again soon!

8/10 – Goed

Kathy

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Murphy bed
What a surprise to find my bed was in the wall cabinet -- a Murphy pull-down bed.
1 nacht verbleven in juli 2022
Reactie van Victoria op 19 jul 2022
Hi Kathy! All of our studio rooms have a murphy bed, which does pull out of the wall. This helps to save on space. Sorry for any confusion!