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Beoordelingen van Selborne Golf Estate, Hotel & Spa

4 out of 5
Selborne Golf Estate, Hotel & Spa
99 Old Main Road, Off Sezela off-ramp, Pennington, KwaZulu-Natal

Beoordelingen

8,4

Zeer goed

Gastenscore: 10 - Uitstekend. 22 van 60 beoordelingen" "
Gastenscore: 8 - Goed. 28 van 60 beoordelingen" "
Gastenscore: 6 - Redelijk. 9 van 60 beoordelingen" "
Gastenscore: 4 - Matig. 1 van 60 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 0 van 60 beoordelingen" "

8,6/10

Netheid

8,6/10

Personeel en service

8,0/10

Voorzieningen

8,4/10

Staat van de accommodatie en faciliteiten

9,4/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

TANYA

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Amazing stay with Family and Friends
Amazing stay with Family and Friends Rooms were cleaned daily, bed super comfortable and all the amenities needed.
2 nachten verbleven in mei 2023

6/10 – Redelijk

Crispin

4 nachten verbleven in mei 2023

8/10 – Goed

Michel

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Always love returning to Selborne and stay in the golf view rooms. It's time for bathroom modernisation though. Lovely challenging golf course with a great clubhouse. Will be back next time in the area.
1 nacht verbleven in januari 2023

6/10 – Redelijk

Peter

Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Die Umgebung ist wunderbar, unser Zimmer war auch sehr schön. Die Zimmerreinigung war sehr gut. Leider kann man das Frühstück vergessen, auch das Personal war nicht interessiert und nicht freundlich. Schade
3 nachten verbleven in maart 2023

8/10 – Goed

Elaine

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Lovely lush surroundings with an abundance of wild life, staff very friendly and accommodating
Reactie van SELBORNE HOTEL op 8 nov 2022
Good day Mr and Mrs WrightThank you for such a wonderful reviewIt was our lovely pleasure to host you. We hope to see you soonOnce again, Thank you for choosing Selborne Golf Estate Hotel and SpaRegards

10/10 – Uitstekend

Reginald

7 nachten verbleven in augustus 2022
Reactie van SELBORNE HOTEL op 18 okt 2022
Good day ReggieThank you for choosing Selborne Golf Estate Hotel & Spa and for giving us such a great reviewWe hope to see you soonKind regardsSelborne Hotel

4/10 – Matig

LUNGISANI

1 nacht verbleven in april 2022

10/10 – Uitstekend

michael

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
An excellent stay, just what we required, tranquil settings, relaxing and quiet. Excellent food and service throughout.
1 nacht verbleven in april 2022

10/10 – Uitstekend

Coenraad

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
7 nachten verbleven in januari 2022
Reactie van Jacques op 22 mrt 2022
Thank you for the review. This is truly appreciated. We hope to welcome you back soon. Kind Regards Jacques Slabbert General Manager Selborne Hotel

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met een groep, Zakenreiziger, Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in juni 2021
Reactie van Jacques op 23 jul 2021
Thank you for the review. This is truly appreciated. We hope to welcome you back soon. Kind Regards Jacques Slabbert General Manager Selborne Hotel

8/10 – Goed

Geverifieerde reiziger

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Large outdoor pool and lush surroundings. Very peaceful with waterfalls all over. Staff in all sections of thev hotel went above and beyond to meet guest expectations. Rooms were large and spacious. Wish they had more plug points and catered for international tourists. A bit pricey.
2 nachten verbleven in april 2021
Reactie van Jacques op 23 jul 2021
Dear Guest, Thank you for the review. This is truly appreciated. We will look into the plug points for international guests. We hope to welcome you back soon. Kind Regards Jacques Slabbert General Manager Selborne Hotel

6/10 – Redelijk

Byron

Positief: Comfort kamer
Negatief: Personeel en service, staat van de accommodatie en faciliteiten
Seborne Hotel
Comfortable. Leaves a lot to be desired
3 nachten verbleven in april 2021
Reactie van Jacques op 23 jul 2021
Thank you for the review. This is truly appreciated. We hope to welcome you back soon. Kind Regards Jacques Slabbert General Manager Selborne Hotel

8/10 – Goed

Peter

Positief: Personeel en service, comfort kamer
Negatief: Netheid
Cleanliness
Cleanliness could be better. The curtains are very dirty they have not been cleaned in a very long time. The sliding doors still had hand marks all over them frim the previous occupants. Ths bath enamel was chiped showing some rust. There was also a lot of insect gecko poo on the walls which have not been cleaned in some time room 34.
4 nachten verbleven in december 2020

8/10 – Goed

Perumal

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in december 2020
Reactie van Jacques op 23 jul 2021
Thank you for the review. This is truly appreciated. We hope to welcome you back soon. Kind Regards Jacques Slabbert General Manager Selborne Hotel

6/10 – Redelijk

Hannelie

Positief: Personeel en service
We booked at the hotel was then moved to a villa due to east coast radios booking at the hotel. This was ok and I did not mind. However no tea or coffee, toiletpaper or any ameneties in the villa. We also could not have breakfast at the hotel for which I paid and had to take our breakfast at the club house. The lady there very friendly and helpful, but breakfast not great. I felt that we were done in somehow
1 nacht verbleven in november 2020

8/10 – Goed

Thobile

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
It was a holiday we needed except the food it was horrible ,ribs were too sweet ,pasta we ordered didnt have salt limited menu an ontop of that limited menu some things in the menu they didnt have ,other that the food service was excellent ladies at the front desk and the restaurant they were 👌
1 nacht verbleven in november 2020

6/10 – Redelijk

G

Reisde met een groep
Positief: Staat van de accommodatie en faciliteiten, comfort kamer
Negatief: Personeel en service
1 nacht verbleven in oktober 2020

8/10 – Goed

Solomon

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in februari 2020

8/10 – Goed

Thabo

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
The hotel with fairway view
The hotel was good to stay at. But the process to enter the estate on arrival for check-in at the main gate needs serious improvement, especially if the guest does not have the access code.
2 nachten verbleven in januari 2020

6/10 – Redelijk

geraldene

Negatief: Netheid, comfort kamer
Okay
This is the second time we stayed at Selbourne and we had to change our room on both occasions. The cleanliness could be better. Service was good but can be improved
1 nacht verbleven in november 2019

10/10 – Uitstekend

Mala

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in november 2019

8/10 – Goed

Rajendra

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in november 2019

10/10 – Uitstekend

Reginald

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in oktober 2019

8/10 – Goed

Christopher

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in augustus 2019
Reactie van General Manager op 8 sep 2019
Dear Christopher Thank you for the review. This is truly appreciated. We hope to welcome you back soon. Kind Regards Jacques Slabbert General Manager Selborne Hotel

10/10 – Uitstekend

Slindile

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in augustus 2019
Reactie van General Manager op 8 sep 2019
Dear Slindile Thank you for the review. This is truly appreciated. We hope to welcome you back soon. Kind Regards Jacques Slabbert General Manager Selborne Hotel

8/10 – Goed

Angelo

Positief: Netheid, personeel en service en comfort kamer
We attended a wedding at hotel and booked into the Garden suites. The hotel is beautiful but does need a little TLC. The gardens, golf course and the scenery is great. It is a tranquil and relaxing setting. The staff were very pleasant, always helpful, they really tried to please. The rooms were comfortable and clean but in need of a revamp. Our overall experience was good and I would revisit this hotel in the future
4 nachten verbleven in juni 2019

8/10 – Goed

Jan

Positief: Netheid, personeel en service en comfort kamer
Negatief: Staat van de accommodatie en faciliteiten
GREAT SERVICE BUT SHOWER FLOOR VERY DANGEROUS AND SLIPPERY A SHOWER FLOOR SHOULD NEVER BE TILED WITH SUCH SLIPPERY TILES ITS A ACCIDENT WAITING TO HAPPEN AND SHOWER DOOR HINGE ON THE BOTTOM IS BROKEN
1 nacht verbleven in juni 2019

8/10 – Goed

Ulrich

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in april 2019
Reactie van kirstin op 17 apr 2019
Good day, Thank you for taking the time to review us at Selborne. you feedback is highly appreciated

10/10 – Uitstekend

KAren

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Fantastic hotel in lovely surroundings
Reception staff were friendly and welcoming. The hotel is nicely decorated and has a variety of amenities including pool, tennis courts, games room and also a separate private area close to the beach (you have to drive), with a pool and secure area with a gate leading to the beach. Had a great time here - stayed 2 nights. Nice extras in the room - coffee machine, fridge, chairs + an outdoor seating area. We booked a room overlooking the fairway which was nice and of course we had to sample the golf course which I had booked from the UK through their website (not realising if you booked at the hotel you got a discount). Club hire selection wasn't brilliant but the course was amazing, very well kept, challenging and scenic. Would def recommend staying here, the only thing that let it down was the quality of the food (main course) at dinner so we only ate in the first night.
2 nachten verbleven in november 2018

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service en comfort kamer
3 nachten verbleven in oktober 2018

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Personeel en service, staat van de accommodatie en faciliteiten
A really beautiful hotel in fantastic grounds. Lovely room, great service.
3 nachten verbleven in oktober 2018
Reactie van Kirstin Vergottini op 29 okt 2018
Good day, Thank you so much for he lovely feedback, we hope to welcome you back real soon

10/10 – Uitstekend

norman

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
a monthly must.
fantastic, don't know why its taken so long to find it. we will be back as regulars.
1 nacht verbleven in oktober 2018
Reactie van Kirstin Vergottini op 29 okt 2018
dear Norman, we are absolutely delighted that you will be returning regularly!! Looking forward to welcoming you back to the Selborne family

6/10 – Redelijk

Jacob

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in oktober 2018

8/10 – Goed

Geverifieerde reiziger

Our neighbours were extremely loud.
Our stay was great. the room was neat and clean. the staff were amazing. the breakfast was good. the menu was vert limited. our neighbours were extremely loud and their kids screaming terribly making it difficult to sleep.
1 nacht verbleven in september 2018
Reactie van Jacques Slabbert op 22 sep 2018
Dear Valued Guest Thank you for taking the time to give us feedback. Our apologies for the inconvenience caused by the room next door. We are currently busy reworking the menu. I hope to welcome you back here real soon. You are welcome to contact me directly for your next booking and I will ensure you get the best room available. Kind Regards Jacques Slabbert General Manager Selborne Hotel Spa and Golf Estate

8/10 – Goed

Jeremy

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in juni 2018
Reactie van Jacques Slabbert op 13 jul 2018
Dear Jeremy Thank you for taking the time to Rate our beautiful Hotel. We Hope to welcome you back here real soon. Regards Jacques Slabbert General Manager Selborne Hotel

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great hotel and location, food average to poor
It is a great either for a weekend or longer. A fantastic golf course and which is in brilliant condition. Also close to many great golf courses. Food was average and breakfast poor. Food from the previous day reappeared on the breakfast table and very limited selection for a 4 star hotel.....had better breakfasts at cheaper hotels.
2 nachten verbleven in juni 2018
Reactie van Jacques Slabbert op 13 jul 2018
Dear Valued Guest Thank you for taking the time to give us feedback on our food. Your concerns will be dealt with to ensure that the standards of our food meets our customers expectation. We hope to welcome you back here to the Hotel again to see some of the changes. Regards Jacques Slabbert General Manager Selborne Hote;

8/10 – Goed

Andrew

Positief: Netheid, personeel en service
My only comment is that the rooms are a little tired !! Otherwise staff were first class
1 nacht verbleven in mei 2018
Reactie van Jacques Slabbert op 13 jul 2018
Dear Andrew Thank you for the feedback. We are making a lot of effort in the rooms and I' sure you will notice some differences when you visit again. Thank you for the positive Feedback regarding our staff. Regards Jacques Slabbert General Manager Selborne Hotel

10/10 – Uitstekend

Adriaan

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Excellent service and perfect stay.
1 nacht verbleven in januari 2018
Reactie van Bradley Williams op 24 jan 2018
Dear Adrienne, Thank you taking the time to send us your feedback. We are extremely delight that you enjoyed your time with us.

8/10 – Goed

colin , london uk

Positief: Netheid, personeel en service en comfort kamer
lacks a good manager
The hotel was good but could be so much better if the was a manager actively running the place on the ground. It lacks someone vibrant running. In the 5 days there , no sign of a manager or someone actively running the show.
5 nachten verbleven in december 2017
Reactie van . op 11 jan 2018
Dear Valued Guest Thank you for taking your time to comple our review, we appreciate it. Your comments and concerns are well noted, we shall improve on your concerns. I thank you Goodman Ncobeni General Manager

6/10 – Redelijk

ANDREW

AVERAGE
VERY AVERAGE, THE PLACE IS TIRED
1 nacht verbleven in december 2017
Reactie van . op 11 jan 2018
Dear Valued Guest Thank you for taking your time to complete our survey. Your comments and concerns are well noted. I thank you Goodman Ncobeni General Manager

10/10 – Uitstekend

DEBORAH

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
We loved our stay. Good amenities. Wonderful restaurant. Very friendly staff who welcomed us.
5 nachten verbleven in december 2017
Reactie van Bradley Williams op 1 jan 2018
Dear Deborah Thank you for taking your time to complete our survey. Your comments are very much appreciated. I thank you Goodman Ncobeni General Manager

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Simply outstanding. Staff were pleasant, golf was enjoyable. I would recommend your hotel to my friends
4 nachten verbleven in augustus 2017
Reactie van . op 28 aug 2017
Dear Valued Guest Thank you for taking your time to complete our survey. We are happy to know that you enjoyed your stay with us and hope to welcome you back soon. I thank you Goodman Ncobeni General Manager

8/10 – Goed

Selbourne Hotel & Golf Estate

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Serene Hotel
I had great stay worth every cent paid. There's an ambient aura about Selbourne that puts one's mind to rest.
2 nachten verbleven in juli 2017
Reactie van Bradley Williams op 3 aug 2017
Dear Guest, Thank you for taking the time to send us such a wonderful review. We are glad you enjoyed your time with us and yes Selborne is such a beautiful and peaceful place to be. Kind Regards, Bradley Williams Front Office & Reservations Manager

8/10 – Goed

Vukile

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in juni 2017
Reactie van Bradley Williams op 3 aug 2017
Dear Vukile, Thank you for your review, looking forward to welcoming you back to Selborne Hotel in the near future

10/10 – Uitstekend

koegan

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
friendly staff
very good
1 nacht verbleven in juni 2017
Reactie van Bradley Williams op 3 aug 2017
Dear Koegan, Thank you for your review, will pass on your comments to our staff. Kind Regards, Bradley Williams Front Office & Reservations Manager

8/10 – Goed

JOSEPH

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Exceptional service
Hi, The service was exceptional. All the staff were very polite and friendly. The rooms were very clean.
Dear Joseph Thank you for taking your time to complete our survey. We appreciate your comments. Goodman Ncobeni General Manager

6/10 – Redelijk

Frans

Positief: Personeel en service, comfort kamer
Negatief: Netheid
The shower needsa proper cleaning tiles dirty. Supper ordered a medium to rare rump received a well done steak which I returned and the next one arrived have frozen which I obviously also returned. When i wanted to settle my account they wanted to charge me again for accommodation despite fact that I paid upfront. This was not a good experience for a four star hotel.
Dear Frans ZA Thank you for taking your time to complete our review. Please accept our humble apologies with regards to your experiences. We have noted all comments and areas of concern, as management we are working together with our Teams to resolve these issues raised. Thank you for bringing such to our attention. Goodman Ncobeni General Manager

10/10 – Uitstekend

Bishanji

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great Stay
Great Stay...Even for Business
Reactie van Bradley Williams op 16 mrt 2017
We are glad you enjoyed your time with us. We look forward to welcoming your to Selborne Golf Estate, Hotel & Spa in the Future. Kind Regards, Bradley Williams Front Office Manager

10/10 – Uitstekend

retired banker

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Lovely hotel with attrcative sorroundings.
Excellent quality service. I was very pleased with the personal attention & professionalism of the front office manager Bradley. I will certainly return. Also enjoyed the reasonable priced & well laid out golf course.
Reactie van Bradley Williams (Front Office & Reservations Mgr) op 16 mrt 2017
Good Evening Retired Banker :) Thank you for the lovely review, hope you enjoyed the rest of your South African Holiday with the family. I look forward to having the privilege of meeting you again in the future. Kind Regards

10/10 – Uitstekend

C A

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great Golf, Spa, Food
The staff were absolutely amazing. Everyone was extreemly professional, helpful and always smiling. Nothing was too much trouble. The location was great, the hotel nicely refurbished and the food was excellent. The Spa was also amazing with excellent therapists.