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Beoordelingen van Four Points by Sheraton Philadelphia City Center

3 out of 5
Four Points by Sheraton Philadelphia City Center
1201 Race Street, Philadelphia, PA

Beoordelingen

7,8

Goed

Gastenscore: 10 - Uitstekend. 392 van 1000 beoordelingen" "
Gastenscore: 8 - Goed. 317 van 1000 beoordelingen" "
Gastenscore: 6 - Redelijk. 144 van 1000 beoordelingen" "
Gastenscore: 4 - Matig. 77 van 1000 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 70 van 1000 beoordelingen" "

8,2/10

Netheid

8,4/10

Personeel en service

7,8/10

Voorzieningen

8,0/10

Staat van de accommodatie en faciliteiten

8,2/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Jose

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This hotel was extremely good. At a walking distance from everything Philly has to offer. I recommend it
1 nacht verbleven in mei 2024

6/10 – Redelijk

Mohammed

Good
2 nachten verbleven in mei 2024
Reactie van Carrol S. op 26 mei 2024
Mohammad,Thank you for your feedback. We hope that when you return to Philadelphia that you'll choose this location in the future. Safe travels!

8/10 – Goed

Carrie

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It was cool. I’d stay here again.
1 nacht verbleven in mei 2024
Reactie van C.Spencer op 15 mei 2024
Carrie,Thank you so much for your feedback. We hope that when you return to Philadelphia that you'll choose this location again for your stay. Safe travels!

4/10 – Matig

Mista

Reisde met een groep, Reisde met familie
Negatief: Staat van de accommodatie en faciliteiten
On site restaurant, is terrible. They dont greet properly, manager (without glasses) has attitude not customer service friendly, need training.
2 nachten verbleven in mei 2024
Reactie van C.Spencer op 15 mei 2024
Thank you for your feedback. I will share your review with our general manager and restaurant staff to ensure that this does not occur in the future. Safe travels!

10/10 – Uitstekend

Sinchai

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Good all around
2 nachten verbleven in mei 2024
Reactie van C.Spencer op 15 mei 2024
Sinchai,Thank you so much for such a great review. We hope that when you travels bring you back to the area that you'll choose this location in the future. Safe travels!

10/10 – Uitstekend

Elijah

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Helpful staff and clean room
1 nacht verbleven in april 2024
Reactie van C.Spencer op 15 mei 2024
Elijah,Thank you so much for such positive feedback. We hope that when you return to Philadelphia that you'll choose this location again. Safe travels!

10/10 – Uitstekend

Douglas

Reisde met een groep, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff was extremely friendly and very helpful. Location was perfect for the event we were in the area for.
3 nachten verbleven in mei 2024
Reactie van C.Spencer op 6 mei 2024
Douglas,Thank you so much for such a positive review. We hope that when you return to Philadelphia that you'll choose this location again. Safe travels!

6/10 – Redelijk

Ray, North Hollywood

Reisde met familie
Positief: Netheid, personeel en service
The hotel does NOT privide any PARKING for guests. An EXPENSIVE private lot across the street is your only option.
2 nachten verbleven in maart 2024
Reactie van C.Spencer op 6 mei 2024
Ray,Thank you for staying with us and providing vital feedback. We hope that when you return to Philadelphia that you'll choose this location again for your stay. Safe travels!

8/10 – Goed

Anita

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Facilities were good. Parking was terrible and not included, which I didn’t know until after I booked. I would have booked a different location had we known.
2 nachten verbleven in april 2024
Reactie van C.Spencer op 3 mei 2024
Anita,Thank you so much for your feedback. We hope that when you return to Philadelphia that you'll choose this location again. Safe travels!

10/10 – Uitstekend

James

Reisde met een groep, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Everything was amazing we arrived early for a busy weekend in Philly and Carol was overly accommodating
2 nachten verbleven in april 2024
Reactie van C.Spencer op 26 apr 2024
James,Thank you so much for such wonderful feedback. We hope that when you return to Philadelphia that you'll choose this location in the future. Safe travels!

6/10 – Redelijk

Clay

Zakenreiziger
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Clean rooms but very noisy ice machines
1 nacht verbleven in april 2024
Reactie van C.Spencer op 26 apr 2024
Clay,Thank you for your feedback. I will share this information with the engineering department. Safe travels!

6/10 – Redelijk

SOPHIE

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in april 2024
Reactie van C.Spencer op 14 apr 2024
Thank you for your feedback. Safe travels!

6/10 – Redelijk

Todd

1 nacht verbleven in april 2024
Reactie van C.Spencer op 3 mei 2024
Todd,Thank you for your feedback. We hope that you choose this location for your next stay in Philadelphia. Safe travels!

10/10 – Uitstekend

Kelli

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van C.Spencer op 6 apr 2024
Hi Kelli,Thank you for such a positive review. We hope that when you return to Philadelphia that you'll choose this location in the future!

8/10 – Goed

Glenn

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in februari 2024
Reactie van C.Spencer op 28 mrt 2024
Glenn,Thank you for your honest feedback. We hope that when you return to Philadelphia that you'll choose this location in the future. Safe travels!

8/10 – Goed

Jerome

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The area was mostly surrounded by commercial property.
1 nacht verbleven in maart 2024
Reactie van C.Spencer op 28 mrt 2024
Jerome,Thank you for your honest feedback. We hope that when you return to Philadelphia that you'll choose this location for your next stay. Safe travels!

8/10 – Goed

Adam W.

Zakenreiziger
Positief: Netheid, personeel en service
Negatief: Staat van de accommodatie en faciliteiten
Property needs some TLC and light maintenance updates. Philly is a dump! So not the hotel’s fault.
2 nachten verbleven in maart 2024
Reactie van C.Spencer op 21 mrt 2024
Hi Adam,Thank you for your honest feedback. We apologize that your experience in Philadelphia did not meet your expectations. We hope that when you return that you choose this location in the future. Safe travels!

10/10 – Uitstekend

Jon

Zakenreiziger
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The staff was great! From the front desk to the housekeeping. Great stay!
3 nachten verbleven in maart 2024
Reactie van C.Spencer op 21 mrt 2024
Hi Jon,Thank you so much for such a great review. We hope that when you return to Philadelphia that you'll choose this location in the future. Safe travels!

10/10 – Uitstekend

Frank

Positief: Personeel en service
Area around the property is littered with homeless. Area parking is expensive and sketchy.
1 nacht verbleven in maart 2024
Reactie van C.Spencer op 15 mrt 2024
Frank,Thank you for your honest feedback. We value your opinion. We also hope that when you return to Philadelphia that you'll choose this location in the future. Safe travels!

10/10 – Uitstekend

Tiffany

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great place, great location, great customer service
2 nachten verbleven in februari 2024
Reactie van C.Spencer op 15 mrt 2024
Tiffany,Thank you so much for such positive feedback. We hope that when you return to Philadelphia that you'll choose this location in the future.

10/10 – Uitstekend

Jim

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nothing
1 nacht verbleven in maart 2024
Reactie van C.Spencer op 13 mrt 2024
Jim,Thank you for taking time to provide feedback from your stay. I'm so happy to hear that you enjoyed your stay. We hope that when you return to Philadelphia that you'll choose this location again.

10/10 – Uitstekend

William

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Staff was great.
1 nacht verbleven in maart 2024
Reactie van C.Spencer op 11 mrt 2024
Thank you so much for your feedback. i will share this review with our staff members. We hope that when you return to Philadelphia that you choose this location in the future. Safe travels!

10/10 – Uitstekend

Adriana

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff was very friendly and helpful!
2 nachten verbleven in februari 2024
Reactie van C.Spencer op 8 mrt 2024
Thank you so much for your feedback. I will share this with our staff. We hope that when you return to Philadelphia you'll choose this location again. Safe travels!

10/10 – Uitstekend

Doris

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Negatief: Voorzieningen
Close to EVERYTHING. From Chinatown to shopping district to the Big Red Bus stop, to the market. I mean it. This hotel has the perfect location!
2 nachten verbleven in februari 2024
Reactie van C.Spencer op 8 mrt 2024
Thank you for your feedback. We value your opinion. We hope that when you return to Philadelphia that you'll choose to stay with us again. Safe travels!

10/10 – Uitstekend

Lee

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Lovely, smaller, boutique feeling hotel. Across the street from the Convention Center. Easy walk to City Center, Reading Market. All the staff were very friendly and helpful. Carol at the front desk very professional and courteous. Rooms were very nice. Nice large bathroom. Bed very comfortable. No microwave in the room unfortunately. No dresser with drawers for clothes and I did not care for the minuscule end table. Other than that a lovely stay and we will be back.
2 nachten verbleven in maart 2024
Reactie van C.Spencer op 6 mrt 2024
Hi,Thank you so much for such positive feedback. We value your opinion and we truly hope that when you return to Philadelphia that you'll choose this location in the future. Thank you again...Safe travels!

10/10 – Uitstekend

Heather

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
I liked the proximity to the convention center. I disliked the size of the beds
2 nachten verbleven in maart 2024
Reactie van C.Spencer op 5 mrt 2024
Hi Heather,Thank you so much for such positive feedback. We hope that when you return to Philadelphia that you'll choose this location again. Safe travels!

4/10 – Matig

Jonathan

Reisde met partner
Positief: Netheid
Negatief: Personeel en service
The staff allowed us an early checkin explaining we would have to be in a lower floor which was fine. When we got to the room however we realized the room had a very small window and was claustrophobic. I called down and they explained that all rooms were booked. Our reservation was made weeks in advance. They then explained that the nicer king rooms were reserved for Marriott members and we could not switch. The room isn’t as advertised and we won’t be staying here again.
1 nacht verbleven in maart 2024
Reactie van C.Spencer op 2 mrt 2024
Hi Jonathan,I apologize that our room size was not up to your standards. Thank you for your honest feedback. Safe travels!

10/10 – Uitstekend

Khalil

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in februari 2024
Reactie van C.Spencer op 5 mrt 2024
Hi Khalil,Thank you so much for such a great review. We hope that when you return to Philadelphia that you'll choose this location in the future. Safe travels!

10/10 – Uitstekend

Jeanne

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in februari 2024
Reactie van C.Spencer op 25 feb 2024
Thank you for such a positive review. We value your feedback. We hope that when you return to Philadelphia in the future you'll choose this location again. Safe travels!

10/10 – Uitstekend

Sugandha

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in februari 2024
Reactie van C.Spencer op 25 feb 2024
Thank you so much for such a great review. We hope that when you return to Philadelphia you'll choose this location again. Safe travels!

10/10 – Uitstekend

Christine

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Staff was great
2 nachten verbleven in februari 2024
Reactie van C.spencer op 23 feb 2024
Christine,Thank you soo much for your feedback. We hope that when you return to Philadelphia you'll choose this location in the future.

2/10 – Ontzettend slecht

Jason

Negatief: Personeel en service
2 nachten verbleven in februari 2024
Reactie van C.Spencer op 23 feb 2024
Jason,Thank you for your honest feedback. I apologize that your stay stay with us was not up to your standards. Please reach out to me via email if you would like to provide further insight on your stay with us to prevent any issues in the future.

10/10 – Uitstekend

Rebekah

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We enjoyed our stay, very clean hotel, the staff was very attentive, polite, and welcoming. We would stay there again if we come back to Philly!
Reactie van C.Spencer op 23 feb 2024
Hi Rebekah,Thank you so much for such positive feedback. We hope that when your return to Philadelphia you'll choose this location again.Safe travels!

10/10 – Uitstekend

Adchariyalak

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Friendly and helpfull. I went to Philadelphia so many times. Never reciew hotel. Because I think all hotel do everything almost same thing. But this hotel is not. Four Points by Sheraton Philadelphia City Center I went there on Jan 28-29 2024. This hotel is easy to find and easy to go there. Close to Reading Market. Close to Chinatown. I have so many question about transportation (i went there with parent. They can not walk too much) and i want to find something special. The lady at frontdesk (sorry i forget her name) give me helpfull. She try to help me to the best of her ability and Recommend various essentials. Thank you for taking care of us. Restaurant and Bar in hotel Drink so good. (I'm not order food that why i can tell you about taste) If i have time i will be there again for sure.
Reactie van C.Spencer op 18 feb 2024
Hello,Thank you so much for such a great review. We are happy to hear that you enjoyed your stay. We hope to see you in the future. Safe travels!

10/10 – Uitstekend

SEUNG KYO

1 nacht verbleven in januari 2024
Reactie van C.Spencer op 12 feb 2024
Hi Seung Kyo,Thank you soo much for choosing this location for your stay. We hope that when you return to Philadelphia you'll choose to stay with us again.

10/10 – Uitstekend

Victoria

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in januari 2024
Reactie van C.Spencer op 12 feb 2024
Hi Victoria,Thank you soo much for such a positive review. We hope that when you return to Philadelphia you'll choose this location in the future.Thank you

10/10 – Uitstekend

Ashante

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
10/10 comfortable
1 nacht verbleven in januari 2024
Reactie van C.Spencer op 12 feb 2024
Hello Ashante,Thank you soo much for such a positive review. We hope that when you return to Philadelphia you'll choose this location again. Safe travels!

8/10 – Goed

Jake

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great stay, nice room! Only con is the free lobby coffee offered at 6am, because it is not good. I would def book again though.
1 nacht verbleven in januari 2024
Reactie van C.Spencer op 12 feb 2024
Jake,Thank you so much for choosing this location. We hope that when you return to Philadelphia you'll choose this location again. Safe travels!

10/10 – Uitstekend

David

1 nacht verbleven in januari 2024
Reactie van C.Spencer op 24 jan 2024
David,Thank you for choosing this location for your stay. We hope that when you return to Philadelphia you'll choose to stay with us again. Safe travels!

10/10 – Uitstekend

Carole

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff was very friendly and hospitable. Took care of any concerns immediately. Clean!
1 nacht verbleven in januari 2024
Reactie van C.Spencer op 24 jan 2024
Carole,Thank you soo much for your feedback. We hope that when you return to Philadelphia that you choose to stay with us again. Safe travels!

10/10 – Uitstekend

gary, Lansdale

1 nacht verbleven in januari 2024
Reactie van C.Spencer op 18 jan 2024
Gary,Thank you so much for such positive feedback. We hope that when you return to Philadelphia you'll choose this location in the future.

10/10 – Uitstekend

Saprina

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Best hotel in center city
My stay there was beautiful me and my husband loved it the staff there were friendly and it was clean we loved it and enjoyed our stay i recommend this hotel when coming to Philadelphia center city four points by Sheraton you’ll love it I give it a 10 out of 10
1 nacht verbleven in januari 2024
Reactie van C.Spencer op 11 jan 2024
Saprina,Thank you soo much for your feedback. We hope that when you return to Philadelphia you'll choose this location again. Safe travels!

10/10 – Uitstekend

Darnell

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I would like to thank Carol she was very professional and very pleasant. Shopping and stores were very close and the hotel was very clean. Please keep it that way and I will continue to stay and recommend others to as well. Along with the excellent customer service.
1 nacht verbleven in december 2023
Reactie van C.Spencer op 11 jan 2024
Hi Darnell,Thank you soo much for such positive feedback. We hope that when you return to Philadelphia you'll choose to stay with us again. Safe travels!

10/10 – Uitstekend

Jason

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in december 2023
Reactie van C.Spencer op 5 jan 2024
Hi Jason,Thank you for such a wonderful review. We hope that when you return to Philadelphia you'll choose this location for your stay. Safe travels

8/10 – Goed

YIYI, Pittsford

Reisde met een groep, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
A good location, very convenient for dinning and close to sightseeing.
1 nacht verbleven in december 2023
Reactie van C.Spencer op 30 dec 2023
Thank you soo much for your feedback. We hope that when you return to Philadelphia you'll choose to stay with us again!

8/10 – Goed

YUN-CHANG, Leon

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
In the city center 1 min walking to the marketplace
1 nacht verbleven in december 2023
Reactie van C.Spencer op 15 dec 2023
Yun-Chang,Thank you so much for your feedback. We hope that when you return to Philadelphia, you'll choose this location in the future.

2/10 – Ontzettend slecht

Gabriela

1 nacht verbleven in december 2023
Reactie van C.Spencer op 13 dec 2023
Gabriela,I apologize that your experience was below our standard. I will share your feedback with our team. Safe travels

8/10 – Goed

Jigar

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Overall it was a good stay
Reactie van C.Spencer op 12 feb 2024
Jigar,Thank you soo much for such positive feedback. We hope that when you return to Philadelphia you'll choose this location in the future. Safe travels!

10/10 – Uitstekend

Marcos

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Me encantó la estadia un lugar perfecto y muy seguro 👍
1 nacht verbleven in december 2023
Reactie van C.Spencer op 6 dec 2023
Thank you for your feedback Marcos. We hope that when you return to Philadelphia you'll choose this location again. Safe travels!

10/10 – Uitstekend

Mikhail

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in december 2023
Reactie van C.Spencer op 6 dec 2023
Thank you for such a positive review. We hope that when you return to Philadelphia you'll choose this location in the future. Safe travels.