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Beoordelingen van Hampton Inn Philadelphia-International Airport

2.5 out of 5
Hampton Inn Philadelphia-International Airport
8600 Bartram Ave, Philadelphia, PA

Beoordelingen

6,8
Gastenscore: 10 - Uitstekend. 281 van 1000 beoordelingen" "
Gastenscore: 8 - Goed. 232 van 1000 beoordelingen" "
Gastenscore: 6 - Redelijk. 170 van 1000 beoordelingen" "
Gastenscore: 4 - Matig. 155 van 1000 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 162 van 1000 beoordelingen" "

6,8/10

Netheid

7,6/10

Personeel en service

6,8/10

Voorzieningen

6,4/10

Staat van de accommodatie en faciliteiten

6,8/10

Milieuvriendelijkheid

Beoordelingen

4/10 – Matig

Kim

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Sorry and not well kept. Shuttle was a nightmare and staff was not clear about directions to pick up. Driver was fantastic!
1 nacht verbleven in april 2024

2/10 – Ontzettend slecht

Sukhjinder

Zakenreiziger, Reisde met partner, Reisde met familie
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Terrible people works there who really don’t care about loosing there job or anything like that. They are the bossy people work there. Never stay again. April-6th to 7 th. 😡
1 nacht verbleven in april 2024

4/10 – Matig

Natalie

Reisde met familie
Positief: Personeel en service
Negatief: Netheid
This wasn’t horribly dirty but it could have been cleaner. The bathroom sink wouldn’t drain and room keys stopped working. Corners were dirty and floors stained. Bedding was clean and staff was nice.
2 nachten verbleven in april 2024

10/10 – Uitstekend

HERMAN

4 nachten verbleven in april 2024

2/10 – Ontzettend slecht

Amy

Negatief: Netheid, staat van de accommodatie en faciliteiten
3 nachten verbleven in april 2024

10/10 – Uitstekend

Kenya

1 nacht verbleven in april 2024

6/10 – Redelijk

Dean, Pullman

Positief: Personeel en service
1 nacht verbleven in april 2024

10/10 – Uitstekend

HERMAN

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Me gusto mucho todo bien seguro y limpio
1 nacht verbleven in april 2024

8/10 – Goed

Joe, Poughkeepsie

Reisde met een groep
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The staff was very easy and nice to interact with
4 nachten verbleven in april 2024

10/10 – Uitstekend

Steven

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Everyone was awesome, super friendly. Especially Joe. He went out of his way to help us after wrestlemania and get us back to the hotel. Will be back again and will recommend hotel to friends. Thanks for everything. See you next time the Rams or Chargers are in town. Steven Gutin
5 nachten verbleven in april 2024

4/10 – Matig

Jessica

Reisde met familie
Negatief: Voorzieningen
This property was booked to capacity when I was staying the staff at check in was pretty rude. Rooms were not ready and they basically just dismissed me. They did not offer to pre-check me in, take my bags or provide a parking pass. I had to call the hotel later from the even I was attending to pre check in. They did not have the room I booked available so they offered me a different room which I accepted. The next day I had a charge on my card for double the price on my expedia booking. I called the desk and they said 'thats the rate take it up with expedia. EXTREMELY nasty and insistent it was not their fault it and could not adjust the rate. I decided to go in person to the front desk and thankfully found the only polite worked there who was able to see that the rate was affected by the room switch and was in fact able to adjust the rate accordingly. The rooms were freezing and the halls were SUPER loud. Sunday morning there was some very loud music and gathering taking place off the lobby area. There are a lot of hotels on this strip so I would recommend choosing another if you plan to stay here
2 nachten verbleven in april 2024
Reactie van Hampton Inn op 12 apr 2024
Dear guest,Our sincere apologies for the challenges you experienced during your recent stay at our hotel. We deeply regret any inconvenience caused and are committed to addressing the issues you’ve raised. Your feedback is valuable, and we will delegate to ensure that such issues are rectified to enhance the quality of our services. Thank you for bringing this to our attention, we hope for the opportunity to make it right for you in the future!

4/10 – Matig

Shane

Reisde met een groep
Negatief: Netheid, personeel en service
Stayed there for two nights for wrestlemania. Toilet didn’t work upon arrival and was clogged with toilet paper, so it clearly wasn’t clean. We notified staff before we ventured out for the evening and they said it would be correct red. We arrived back before midnight and they hadn’t even looked at it. When we called down again, we were told it wasn’t her problem (the lady at the front desk) and was incredibly rude to myself and my friend who had called again after. I asked what we were supposed to do and again we were told that it wasn’t her problem if you can believe that! She then sent security up to kick us out. The security guard was very friendly, and even tried to fix the toilet for us. He mentioned the girl at the front is very aggressive. Maintenance came and fixed the toilet the next day but it only worked for one flush, they said they would move us but never did hear from anyone. We finally found a manger and talked her into comping us one night. The day staff were all very nice. The rooms weren’t clean at all with stains on the sheets and dust bunnies on the ceiling and all over appliances and light fixtures. Again the toilet was full of toilet paper, so it would appear no one even bothered to check it for cleanliness. Will never stay at a Hamilton Inn again. This is the first time I’ve ever left a review for any hotel ever.
5 nachten verbleven in april 2024
Reactie van Hampton Inn op 12 apr 2024
Dear guest,Our sincere apologies for the challenges you experienced during your recent stay at our hotel. We deeply regret any inconvenience caused and are committed to addressing the issues you’ve raised. Your feedback is valuable, and we will delegate to ensure that such issues are rectified to enhance the quality of our services. Thank you for bringing this to our attention, we hope for the opportunity to make it right for you in the future!

8/10 – Goed

Lesley

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Conveniently located near the Wells Fargo Arena.
2 nachten verbleven in maart 2024

10/10 – Uitstekend

Shauna

Positief: Voorzieningen
everything
1 nacht verbleven in maart 2024

6/10 – Redelijk

Frances

Reisde met familie
Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
I would not recommend this hotel. This is not what I expected from a Hampton property! The furniture is worn and there was trash from a previous guest. This was definitely not worth the money!!
1 nacht verbleven in maart 2024
Reactie van Hampton Inn op 24 mrt 2024
Dear guest,We extend our sincerest apologies for the condition of our hotel that fell short of your expectations. Your feedback is important to us, we are actively addressing the issues you’ve highlighted to enhance the overall guest experience. We hope to have a chance to welcome you back, providing the exceptional experience you deserve.

10/10 – Uitstekend

Megan

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff was very helpful and friendly.
2 nachten verbleven in maart 2024

10/10 – Uitstekend

Ronald

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Had one issue with stains on the floor.
1 nacht verbleven in maart 2024

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
We have nothing but good things to say about our stay. We look forward to returning.
1 nacht verbleven in februari 2024

10/10 – Uitstekend

kristine

Reisde met familie
Positief: Voorzieningen, staat van de accommodatie en faciliteiten
Excellent customer service, clean and spacious rooms
2 nachten verbleven in februari 2024

4/10 – Matig

Geverifieerde reiziger

Zakenreiziger
Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Stay elsewhere
First room had a broken bed frame. Second room had a leaky shower with a gross slimy spot around the drain. Both rooms were run down and in need of general maintenance. In the morning they told me 5:05 am for the shuttle. It left at 5:00 and I had to wait till 5:30 making it tIght to get to my flight. Will not stay at again.
1 nacht verbleven in februari 2024

2/10 – Ontzettend slecht

Anwar

Positief: Netheid
Negatief: Personeel en service, staat van de accommodatie en faciliteiten
1 nacht verbleven in februari 2024

2/10 – Ontzettend slecht

michael

1 nacht verbleven in februari 2024

6/10 – Redelijk

donald

Reisde met een groep
Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten, comfort kamer
Not worth it
Check in and out were very easy. Hotel staff are very friendly and welcoming. The hotel is rundown. Stained carpets everywhere including in my room. This gave the appearance of a low budget hotel. Bed was hard with lumpy pillows
1 nacht verbleven in februari 2024

8/10 – Goed

Horace, Chateauguay

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in januari 2024

4/10 – Matig

Sarah

Negatief: Netheid, staat van de accommodatie en faciliteiten
1 nacht verbleven in januari 2024

8/10 – Goed

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service
Great for Short Stays
The staff are so nice and committed to your comfort. Hilton, however, needs to renovate. The heat in our room broke down and the beds were stiff. The food wasn’t good either. The airport shuttle was very convenient.
2 nachten verbleven in januari 2024

2/10 – Ontzettend slecht

William

Zakenreiziger
Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
Carpets were filthy, room dirty, bathroom tub moldy
1 nacht verbleven in januari 2024

8/10 – Goed

Jungok

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
공항에서 편리
1 nacht verbleven in december 2023

4/10 – Matig

vicki

Reisde met partner
Positief: Personeel en service
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Our room was clean but bathroom was not there was pubic hair in sink and floor, we had to call front desk they sent someone up to clean they were not happy or apologetic. No one must have checked to see if cleaning staff did there jod, tgey should be imbaressed..
1 nacht verbleven in december 2023

2/10 – Ontzettend slecht

Jesus

1 nacht verbleven in december 2023

10/10 – Uitstekend

Bridget

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in december 2023

6/10 – Redelijk

James

Reisde met familie
Positief: Netheid, comfort kamer
Sixers trip - Timberwolves
The room was nice, however, the carpet was dirty with hair balls located in the bathroom and behind the entrance door. TV didn’t work and had to change room.
2 nachten verbleven in december 2023

6/10 – Redelijk

JOANN

1 nacht verbleven in december 2023

4/10 – Matig

Anthony

Negatief: Netheid
1 nacht verbleven in december 2023

4/10 – Matig

Carl

Reisde met familie
Negatief: Netheid, staat van de accommodatie en faciliteiten
Bathroom sink plugged up. Something wrong with the shower. Loose tile came up from floor in front of toilet. Had to pay for water given free at other Hampton Inns. Great that it’s close to the airport with easy access,
1 nacht verbleven in december 2023

10/10 – Uitstekend

Charlie

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in december 2023

6/10 – Redelijk

Lawrence

1 nacht verbleven in december 2023

2/10 – Ontzettend slecht

Pat

Zakenreiziger
Positief: Personeel en service
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
hARD PASS!!! I think they still had the Police tape up after the murder that happened inside. WORST room I have ever seen
1 nacht verbleven in november 2023

8/10 – Goed

Lorinda

Reisde met familie
Positief: Netheid, personeel en service
Property is beginning to show it's age. Still very comfortable and the Staff were GREAT as always.
5 nachten verbleven in november 2023

10/10 – Uitstekend

tabitha

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great Airport location and very convenient to the Stadiums. Friendly and hard working staff. We would recommend and will stay here again.
1 nacht verbleven in november 2023

10/10 – Uitstekend

Ramon

Zakenreiziger, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice place to stay
1 nacht verbleven in november 2023

4/10 – Matig

Jackie

Zakenreiziger, Reisde met partner
Negatief: Personeel en service, staat van de accommodatie en faciliteiten
Was told shuttle to airport is 5 mins after each hour. I had 7:30 appt that I would have missed cause shuttle wasn’t there. Drive personal car to make appt
1 nacht verbleven in november 2023

4/10 – Matig

James

2 nachten verbleven in oktober 2023

10/10 – Uitstekend

Michelle

1 nacht verbleven in november 2023

8/10 – Goed

Lady

2 nachten verbleven in november 2023

8/10 – Goed

Michael

Positief: Netheid, personeel en service
I like it
1 nacht verbleven in november 2023

4/10 – Matig

Colleen

Reisde met familie
Positief: Personeel en service
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
The property needs rehabilitation. The showers were moldy, mildew and rusty, the complimentary dispensers were empty in the showers. The carpet in the hallway was filthy and badly worn. The furniture in the room - barn door was loosing it's veneer finish, floor tiles were cracked and the room mattresses were needing to be replaced. The place needs help!
1 nacht verbleven in november 2023

8/10 – Goed

Michael

Positief: Netheid, personeel en service
1 nacht verbleven in oktober 2023

6/10 – Redelijk

Geverifieerde reiziger

Reisde met een groep
Positief: Personeel en service
Tub wouldn't drain
2 nachten verbleven in oktober 2023

2/10 – Ontzettend slecht

Heather

Reisde met familie
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nobody at desk for Check out Place was dirty and very old
1 nacht verbleven in oktober 2023