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Beoordelingen van Mint House at The Divine Lorraine Hotel

4 out of 5
Mint House at The Divine Lorraine Hotel
699 N Broad St, Philadelphia, PA

Beoordelingen

9,4

Uitzonderlijk

Gastenscore: 10 - Uitstekend. 214 van 276 beoordelingen" "
Gastenscore: 8 - Goed. 40 van 276 beoordelingen" "
Gastenscore: 6 - Redelijk. 6 van 276 beoordelingen" "
Gastenscore: 4 - Matig. 7 van 276 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 9 van 276 beoordelingen" "

9,8/10

Netheid

9,4/10

Personeel en service

9,2/10

Voorzieningen

9,4/10

Staat van de accommodatie en faciliteiten

9,4/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Mark

Zakenreiziger
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
I loved learning the history of the property and the upgrades giving it the comfort one desires in a hotel room. As a business traveler, I truly appreciated the ability to make my room/apartment my home base for the multiple days that I was in Philadelphia.
4 nachten verbleven in mei 2024
Reactie van Karine-Property Host op 17 mei 2024
Hello Mark, Thank you so much for the kindest feedback ! We are glad that you liked our apartments. It was our pleasure ! We hope to host gain in the future.

10/10 – Uitstekend

Mary

Positief: Netheid, staat van de accommodatie en faciliteiten
2 nachten verbleven in mei 2024
Reactie van Karine-Property Host op 12 mei 2024
Thank you so much for your highest rating ! We are glad that you enjoyed your stay, and we are looking forward to hosting you in the future.

10/10 – Uitstekend

Mobashir

Positief: Netheid, staat van de accommodatie en faciliteiten
Great customer service. Clean spacious space.
2 nachten verbleven in mei 2024
Reactie van Thea K. op 11 mei 2024
Thank you for the kind words, Mobashir! We appreciate the feedback and hope to host you again in the future.

10/10 – Uitstekend

Vinay

Zakenreiziger
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
I was in 10th floor. Very nice view. And clean rooms
3 nachten verbleven in mei 2024
Reactie van Thea K. op 10 mei 2024
Thank you for the kind words, Vinay! We appreciate the feedback and hope to host you again in the future.

10/10 – Uitstekend

Tera

Reisde met een groep, Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Beautiful place to stay and very secure
1 nacht verbleven in mei 2024
Reactie van Karine- Property Host op 5 mei 2024
Hi Tera, We appreciate your king words, we hope to see you again in the future. It was our pleasure hosting you !

10/10 – Uitstekend

Alex

Positief: Netheid, staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van Karine-Property Host op 2 mei 2024
Thank you for your positive feedback ! It was our pleasure. We are looking forward to hosting you again!

8/10 – Goed

Stacy

Reisde met een groep
Positief: Netheid, staat van de accommodatie en faciliteiten
The history, I passed it as an abandoned building when I was growing up.
1 nacht verbleven in maart 2024
Reactie van Thea K. op 28 apr 2024
Thanks for staying with us Stacy! We're so glad to be apart of your memories, hope to see you again in the future :)

10/10 – Uitstekend

James

1 nacht verbleven in april 2024
Reactie van Thea K. op 14 mei 2024
Thanks for staying with us, James. We appreciate the feedback!

8/10 – Goed

HELEN

Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Love the property but the area has no parking which is not convenient.
1 nacht verbleven in april 2024
Reactie van Karine-Front Desk op 24 apr 2024
Hi Helen, We appreciate your feedback ! It was our pleasure hosting you. We hope to see you again any time soon!

10/10 – Uitstekend

William

Positief: Netheid, staat van de accommodatie en faciliteiten
Awesome place!!
1 nacht verbleven in april 2024
Reactie van Karine-Property Host op 24 apr 2024
Thank you for your positive feedback and kind words! We are looking forward to hosting you again!

10/10 – Uitstekend

Katie

Positief: Netheid, staat van de accommodatie en faciliteiten
5 nachten verbleven in april 2024
Reactie van Karine-Property Host op 24 apr 2024
Hello Katie, Thank you so much for your positive feedback ! We are looking forward to hosting you gain in the future!

10/10 – Uitstekend

Jocelyn

Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Beautiful apartment! We wish we had more time to enjoy being in it!
1 nacht verbleven in april 2024
Reactie van Karine-Front Desk op 21 apr 2024
Thank you so much ! We are looking forward to hosting you again!

10/10 – Uitstekend

Charell

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
The property was very nice. My hotel room looked like a one bed room apartment. Very spacious. Washer and dryer inside room. The only thing I didn’t like was that I never received a code to enter building, other than that I will definitely be returning.
1 nacht verbleven in april 2024
Reactie van Karine-Property Host op 21 apr 2024
Hi Charell, Thank you for choosing Mint House for yours stay ! We are looking forward to host you again !

10/10 – Uitstekend

Xuan

7 nachten verbleven in april 2024
Reactie van Thea K. op 7 mei 2024
Thanks for staying with us, Xuan. We appreciate the feedback!

2/10 – Ontzettend slecht

Mingfeng

I rarely write reviews. But I have to do it this time because some of its staff were too rude and mean. When I checked out at 11 am, I asked the lady at the reception whether I could stay in the lobby for two hours to wait for my friend and have a meeting. She said OK so I just sit on the couch. However, when I started the zoom meeting and speaker for around 1min (maybe less). They deliberately turned up the speaker and made the volume of music larger. I cannot leave the meeting immediately because it was my presentation. So I squeezed in a corner to reduce the background music (noise). What's even worse, after seeing I was still there, they even sent a janitor to vacuum around me. When I spoke, she started vacuuming. When I stopped speaking, she stopped vacuuming. So I had to end my meeting earlier and could not finish my presentation. If you didn't welcome your former guests to stay in the lobby after checking out, please say it directly and frankly. I could find another place when I still have some time after check-out.
4 nachten verbleven in april 2024
Reactie van Thea K. op 16 apr 2024
Hello Mingfeng, thank you for your feedback. We apologize for your post check-out experience, and will be sure to address this for better experiences in the future. We hope to host you again!

6/10 – Redelijk

Monica

Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
I came to Philadelphia for a conference. This was my first visit to Philadelphia. The location of the hotel is quite convenient. There is a supermarket just next door. But the selections were limited. The apartment was spacious and clean. There was high speed internet. The hotel staff was friendly. However, when I requested a shade or curtain in the living room, the staff could not provide anything. There was no privacy in the living room. There was no view from the apartment, except looking at the living room of another apartment. When I called for Uber and Lyft, the drivers missed the location a few times. I will not go back to this hotel.
4 nachten verbleven in april 2024
Reactie van Thea K. op 16 apr 2024
Hello Monica, we're sorry to hear that your stay was not up to par. We appreciate your feedback!

10/10 – Uitstekend

Manisha

Positief: Netheid, staat van de accommodatie en faciliteiten
4 nachten verbleven in april 2024
Reactie van Karine- Property Host op 15 apr 2024
Hi Manisha, Thank you for staying with ! It was our please, and we hope to see you again any time soon!

10/10 – Uitstekend

marvin

Zakenreiziger, Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
bed was ultra comfortable.
2 nachten verbleven in maart 2024
Reactie van Karine-Property Host op 13 apr 2024
Hello Marvis! Thank you so much for your feedback . We really happy that you enjoyed your stay and the quality of our beds!

10/10 – Uitstekend

Amanda

Positief: Netheid
Dirty outaide. But inside is beautiful and well kept up.
1 nacht verbleven in april 2024
Reactie van Karine-Property Host op 11 apr 2024
Thank you so much ! We are looking forward to hosting you again!

6/10 – Redelijk

Shannon

Positief: Netheid, staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van Karine-Property Host op 11 apr 2024
Thanks for staying with us, Shannon. We appreciate your feedback !

8/10 – Goed

Jennifer

Positief: Netheid, staat van de accommodatie en faciliteiten
2 nachten verbleven in april 2024
Reactie van Thea K. op 11 apr 2024
Thanks for staying with us, Jennifer. We appreciate your feedback!

10/10 – Uitstekend

Bruce

Positief: Netheid, staat van de accommodatie en faciliteiten
Stayed here for an event at The Met. Worked well - no issues. Clean, comfortable and convenient
1 nacht verbleven in april 2024
Reactie van Karine-Front Desk Agent op 6 apr 2024
Hi Bruce, Thank you so much for your feedback ! We are thrilled that you liked our property ! We are looking forward to hosting you again!

10/10 – Uitstekend

Amber

Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Very clean. Great amenities. Excellent staff. I recommend rideshare vs renting a car when staying in this area, due to very limited parking.
Reactie van Karine -Front Desk Agent op 30 mrt 2024
Hello Amber, Thank you so much for your kind words! We really appreciate it , and we are looking forward to hosting you!

10/10 – Uitstekend

Thania

Positief: Netheid, staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van Thea K. op 24 mrt 2024
Thanks for staying with us, Thania. We appreciate your feedback!

10/10 – Uitstekend

Busani

Zakenreiziger
Positief: Voorzieningen, staat van de accommodatie en faciliteiten
Clean, safe and friendly atmosphere.
2 nachten verbleven in maart 2024
Reactie van Karine-Property Host op 17 mrt 2024
Thank you so much ! We really appreciate your kindness as well ! We are looking forward to hosting you again !

6/10 – Redelijk

Kimberly

Positief: Netheid
1 nacht verbleven in maart 2024
Reactie van Thea K. op 18 mrt 2024
Thanks for staying with us, Kimberly. We appreciate your feedback!

8/10 – Goed

Dream

Reisde met een groep
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
The property and our room was surprisingly very cute. Although we just needed a place to crash, it had all the bare essentials needed for apartment living. The only issue is I selected a king size bed on Expedia, but at the Mint, only the 2 bedrooms had the King. We made it work.
1 nacht verbleven in maart 2024
Reactie van Thea K. op 13 mrt 2024
Thanks so much for the kind words, Dream! We appreciate your feedback and hope to see you again in the future :)

8/10 – Goed

LaToya

Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
The Mint was beautiful. We enjoyed our stay. Room was clean and smelled good. Plenty of space. Modern decor and nice city view. Only complaint is parking is very limited. The garage we were told we could park in at a discounted rate (Giant) was far away. There's an Aldi's parking garage right on the side but we didn't see that until after we found street parking. Called but was unable to get someone at the actual front desk, it was a call center that took a long time to finally get someone on the phone. Overall lovely stay...the hotel is beautiful and reasonably priced for what you get. I would stay again and I definitely recommend this hotel.
1 nacht verbleven in maart 2024
Reactie van Karine-Mint House Front Desk op 11 mrt 2024
Hi LaToya, We apologize for the inconvinience with the phone call. Thank you for your kind words! We are looking forward to hosting you again!

10/10 – Uitstekend

Yen

Positief: Netheid, staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van Thea K. op 11 mrt 2024
Thanks for staying with us, Yen. We appreciate your feedback!

10/10 – Uitstekend

Rhenotha

Positief: Netheid, staat van de accommodatie en faciliteiten
Terrell was amazing!!!!!
1 nacht verbleven in maart 2024
Reactie van Thea K. op 10 mrt 2024
Thanks so much for the kind words, Rhenotha! We appreciate your feedback and hope to see you again in the future :)

10/10 – Uitstekend

Louisa

Positief: Netheid, staat van de accommodatie en faciliteiten
I Loved every thing will definitely be back…
1 nacht verbleven in maart 2024
Reactie van Thea K. op 10 mrt 2024
Thanks so much for the kind words, Louisa! We appreciate your feedback and hope to see you again in the future :)

10/10 – Uitstekend

William

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Stayed for event at nearby venue and enjoyed the staff and building, felt safe and was very clean.
1 nacht verbleven in maart 2024
Reactie van Thea K. op 4 mrt 2024
Thanks so much for the kind words, William! We appreciate your feedback and hope to see you again in the future :)

10/10 – Uitstekend

Leeanna

Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Soo sooo beautiful had a wonderful experience 10 out of 10
1 nacht verbleven in februari 2024
Reactie van Thea K. op 23 feb 2024
Thanks so much for the kind words, Leeanna! We appreciate your feedback and hope to see you again in the future :)

8/10 – Goed

Matt

Positief: Netheid, staat van de accommodatie en faciliteiten
2 nachten verbleven in februari 2024
Reactie van Karine S.-Property Host op 22 feb 2024
Hello Matt! Thank you so much for staying with ! We are looking forward hosting you again!

10/10 – Uitstekend

Jennifer

Positief: Netheid, staat van de accommodatie en faciliteiten
2 nachten verbleven in februari 2024
Reactie van Thea K. op 20 feb 2024
Thanks for staying with us, Jennifer. We appreciate your feedback!

8/10 – Goed

michelle

Positief: Netheid, staat van de accommodatie en faciliteiten
Beautiful room, spacious, workers were pleasant, clean, amazing stay
1 nacht verbleven in februari 2024
Reactie van Jose G. | Front Desk op 18 feb 2024
Hello Michelle, Thank you for choosing the Mint House at the Divine Lorraine. We were honoured to host you at our Philadelphia property.

8/10 – Goed

Nicole

Reisde met familie
Positief: Netheid
Negatief: Voorzieningen
Nice
1 nacht verbleven in februari 2024
Reactie van Karine-Property Host op 15 feb 2024
Hello Nicole, Thank you for staying with us! We appreciate your feedback, and we are looking forward hosting you again! Please let us know if you have any questions or concerns!

10/10 – Uitstekend

Clay

Reisde met familie
Positief: Netheid, comfort kamer
Best Place to Stay in Philly
Great place. Lots of room and comfortable.
2 nachten verbleven in februari 2024
Reactie van Thea K. op 14 feb 2024
Thanks so much for the kind words, Clay! We appreciate your feedback and hope to see you again in the future :)

8/10 – Goed

Taisha

Reisde met familie
Positief: Comfort kamer
1 nacht verbleven in februari 2024
Reactie van Thea K. op 14 feb 2024
Thanks for staying with us, Taisha! We appreciate your feedback!

10/10 – Uitstekend

Anita

Reisde met familie
Positief: Netheid, comfort kamer
Very Comfortable
Very comfortable place to stay. The staff was very friendly and helpful. The only downside was no parking at the hotel. That being said the hotel did give you a 20% discount at a nearby parking garage that was only 3 blocks away.
1 nacht verbleven in februari 2024
Reactie van Thea K. op 12 feb 2024
Thanks so much for the kind words, Anita! We appreciate your feedback and hope to see you again in the future :)

4/10 – Matig

Kelly

1 nacht verbleven in februari 2024
Reactie van Thea K. op 14 feb 2024
Thanks for staying with us, Kelly. We appreciate your feedback!

10/10 – Uitstekend

Amani

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Property was clean, easy check in. Would recommend.
1 nacht verbleven in februari 2024
Reactie van Jose G. | Front Desk op 11 feb 2024
We enjoyed hosting you here at our Property thank you for choosing the Mint House at the Divine Lorraine.

10/10 – Uitstekend

Carmela

Positief: Staat van de accommodatie en faciliteiten
1 nacht verbleven in februari 2024
Reactie van Thea K. op 9 feb 2024
Thanks for staying with us, Carmela. We appreciate your feedback!

10/10 – Uitstekend

Maureen

Positief: Netheid, comfort kamer
Love it
This is definitely a beautiful, historic place and we will stay again. Highly recommended
2 nachten verbleven in februari 2024
Reactie van Karine Shakhnazarova op 4 feb 2024
Hi Maureen! Thank you so much for your kindness and loyalty! We really appreciate it ! We are looking forward hosting you again!

10/10 – Uitstekend

Jill

Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
The room is really spacious and has lots of good amenities. Great place to stay if you're going to a show at the Met.
1 nacht verbleven in februari 2024
Reactie van Thea K. op 4 feb 2024
Thanks so much for the kind words, Jill! We appreciate your feedback and hope to see you again in the future.

2/10 – Ontzettend slecht

Robert, Chesapeake City

1 nacht verbleven in januari 2024
Reactie van Thea K. op 3 feb 2024
We're so sorry to hear that your stay with us wasn't as amazing as we had hoped, Robert. Thank you for your feedback!

10/10 – Uitstekend

Lisa

Positief: Netheid
2 nachten verbleven in januari 2024
Reactie van Thea K. op 5 feb 2024
Thanks for staying with us, Lisa. We appreciate your feedback!

8/10 – Goed

Francine A.

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
There needs to be a parking lot nearby for customers.
1 nacht verbleven in januari 2024
Reactie van Karine-Property Host op 30 jan 2024
Hello Francine, Thank you for the honest feed back and we do apologize for the inconvenience during the stay. We have noted your feedback and thank you as this will help with future stays. We look forward to hosting you at our property. Thank You

10/10 – Uitstekend

bora

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Great location
1 nacht verbleven in januari 2024
Reactie van Thea K. op 3 feb 2024
Thanks for staying with us, Bora. We appreciate your feedback!

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, comfort kamer
1 nacht verbleven in januari 2024
Reactie van Thea K. op 3 feb 2024
Thanks for staying with us, we appreciate your feedback!