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Beoordelingen van Pacific Hotel, Phnom Penh

3.5 out of 5
Pacific Hotel, Phnom Penh
234 Monivong Blvd, Sangkat Phsar Thmei II, Phnom Penh

Beoordelingen

8,2

Zeer goed

Gastenscore: 10 - Uitstekend. 94 van 209 beoordelingen" "
Gastenscore: 8 - Goed. 58 van 209 beoordelingen" "
Gastenscore: 6 - Redelijk. 40 van 209 beoordelingen" "
Gastenscore: 4 - Matig. 11 van 209 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 6 van 209 beoordelingen" "

8,2/10

Netheid

8,4/10

Personeel en service

9,2/10

Voorzieningen

7,8/10

Staat van de accommodatie en faciliteiten

8,8/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

M.

2 nachten verbleven in november 2019

6/10 – Redelijk

Geverifieerde reiziger

Reisde met partner
Positief: Netheid
Engels an ze niet goed waardoor het moeilijk communiceren is. Ontbijt was matig, niet veel variatie. Plek tov stad was goed. Kamers netjes
2 nachten verbleven in maart 2019
Reactie van Kolim Sun op 11 mrt 2019
Hi Sir / Mdm, We apologised for the inconvenience caused and we will definitely look into our staff communication and educate them on how to use english better. We hope you could let us serve you again soon in the future during your visit to Phnom Penh, Cambodia.

10/10 – Uitstekend

Fjalar

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
very good
1 nacht verbleven in januari 2024
Reactie van Eddie op 27 jan 2024
Hello Fjalar , we are more than happy to hear you enjoyed your stay with us. We will still look into each bullet point from our guest suggest to keep improving ourselves to serve you even better next time.

8/10 – Goed

Somnang Kry

2 nachten verbleven in januari 2024
Reactie van Eddie op 25 jan 2024
Hello Somnang, thank you for the review, we are super happy that you enjoyed your stay with some of our features and we appreciate your feedback to keep improving ourselves better and to serve you even better next time.

10/10 – Uitstekend

Qian Yan

Reisde met een groep, Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in januari 2024
Reactie van Eddie op 14 jan 2024
Hello Qian Yan , we are more than happy to hear you enjoyed your stay with us. We will still look into each bullet point from our guest suggest to keep improving ourselves to serve you even better next time.

10/10 – Uitstekend

Kwa Yi

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in januari 2024
Reactie van Eddie op 14 jan 2024
Hello Kwa Yi , we are more than happy to hear you enjoyed your stay with us. We will still look into each bullet point from our guest suggest to keep improving ourselves to serve you even better next time.

10/10 – Uitstekend

Hu Hui

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in januari 2024
Reactie van Eddie op 14 jan 2024
Hello Hu hui , we are more than happy to hear you enjoyed your stay with us. We will still look into each bullet point from our guest suggest to keep improving ourselves to serve you even better next time.

10/10 – Uitstekend

Matthew St

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in januari 2024
Reactie van Eddie op 14 jan 2024
Hello Matthew , we are more than happy to hear you enjoyed your stay with us. We will still look into each bullet point from our guest suggest to keep improving ourselves to serve you even better next time.

10/10 – Uitstekend

Þengill

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in januari 2024
Reactie van Eddie op 14 jan 2024
Hello Þengill , we are more than happy to hear you enjoyed your stay with us. We will still look into each bullet point from our guest suggest to keep improving ourselves to serve you even better next time.

10/10 – Uitstekend

Aaron

Reisde met een groep, Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in januari 2024
Reactie van Eddie op 14 jan 2024
Hello Aaron , we are more than happy to hear you enjoyed your stay with us. We will still look into each bullet point from our guest suggest to keep improving ourselves to serve you even better next time.

10/10 – Uitstekend

James

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in januari 2024
Reactie van Eddie op 12 jan 2024
Hello James, we are more than happy to hear you enjoyed your stay with us. We will still look into each bullet point from our guest suggest to keep improving ourselves to serve you even better next time.

10/10 – Uitstekend

Joshua

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in januari 2024
Reactie van Eddie op 12 jan 2024
Hello Joshua, we are more than happy to hear you enjoyed your stay with us. We will still look into each bullet point from our guest suggest to keep improving ourselves to serve you even better next time.

10/10 – Uitstekend

Cameron

Zakenreiziger
Positief: Netheid, personeel en service en voorzieningen
Negatief: Staat van de accommodatie en faciliteiten
1 nacht verbleven in januari 2024
Reactie van Eddie op 12 jan 2024
Hello Cameron, we are more than happy to hear you enjoyed your stay with us. We will still look into each bullet point from our guest suggest to keep improving ourselves to serve you even better next time.

10/10 – Uitstekend

Daniel

Reisde met een groep
.
1 nacht verbleven in december 2023
Reactie van Eddie op 29 dec 2023
Hello Daniel, we are more than happy to hear you enjoyed your stay with us. We will still look into each bullet point from our guest suggest to keep improving ourselves to serve you even better next time.

10/10 – Uitstekend

Wee Chong

Positief: Netheid
4 nachten verbleven in december 2023
Reactie van Eddie op 18 dec 2023
Hello, we are more than happy that you enjoyed your stay with us. We appreciate your feedback and we will still keep improving ourselves to be even better.

10/10 – Uitstekend

Manjot Singh

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in november 2023
Reactie van Eddie op 24 nov 2023
Hello Manjot, we are more than happy that you enjoy your stay with us. We appreciate your feedback and we will keep improving ourselves even better to serve you "better" next time.

8/10 – Goed

Anders

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
A very good stay in Phnom Penh
Overall fully OK. Breakfast is very good with many choices, and there are variations between the days. Rooms are OK and clean. The hotel has also it's own Tuk-tuk (the red coach), who we can fully recommend. The driver charges just above Grab rate, which is very conveniant.
3 nachten verbleven in november 2023
Reactie van Eddie op 20 nov 2023
Hello Richard, thank you for the review, we are super happy that you enjoyed your stay with some of our features and we appreciate your feedback to keep improving ourselves better and to serve you even better next time.

10/10 – Uitstekend

Masatoshi

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very helpful and friendly staff. Good hospitality so worth to stay with really reasonable price.
6 nachten verbleven in november 2023
Reactie van Eddie op 21 nov 2023
Hello Masatoshi, we are more than happy you enjoyed your stay with us, we appreciate your feedback and we will keep improving ourselves to serve you even better next time.

10/10 – Uitstekend

João

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Room was nice and smell good, AC was freezing cold but you can adjust it to your liking, I like it. Good breakfast and friendly staff. Excellent, very nice.
1 nacht verbleven in oktober 2023
Reactie van Eddie op 16 okt 2023
Hello João, thank you for the review, we are super happy that you enjoyed your stay with some of our features and we appreciate your feedback to keep improving ourselves better and to serve you even better next time.

10/10 – Uitstekend

Naoh

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The rooms were clean, very comfortable, and the staff was amazing. They went over and beyond to help make our stay enjoyable.
1 nacht verbleven in oktober 2023
Reactie van Eddie op 15 okt 2023
Hello Naoh, thank you for the review, we are super happy that you enjoyed your stay with some of our features and we appreciate your feedback to keep improving ourselves better and to serve you even better next time.

10/10 – Uitstekend

Francisco

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Excellent Hotel with a very nice free breakfast
love it, excellent hotel and good breakfast
1 nacht verbleven in oktober 2023
Reactie van Eddie op 15 okt 2023
Hello Francisco, thank you for the review, we are super happy that you enjoyed your stay with some of our features and we appreciate your feedback to keep improving ourselves better and to serve you even better next time.

10/10 – Uitstekend

Raphel

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
My stay was in a Pchum Ben National Holiday which the street was very quiet and the staff was really friendly, they told us to be careful on the belonging and everything. Very nice hotel
1 nacht verbleven in oktober 2023
Reactie van Eddie op 15 okt 2023
Hello Raphel, thank you for the review, we are super happy that you enjoyed your stay with some of our features and we appreciate your feedback to keep improving ourselves better and to serve you even better next time.

10/10 – Uitstekend

Ebba

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Center on the city, you could literally walk to anywhere, store, market and restaurant and surprisingly quiet for a hotel in the center of the city.
1 nacht verbleven in oktober 2023
Reactie van Eddie op 12 okt 2023
Hello Ebba, thank you for the review, we are super happy that you enjoyed your stay with some of our features and we appreciate your feedback to keep improving ourselves better and to serve you even better next time.

10/10 – Uitstekend

William

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very nice hotel, they even have a nice restaurant you could enjoy a nice chilling dinner with a 1 Free 1 Promotion. Very cool
1 nacht verbleven in oktober 2023
Reactie van Eddie op 12 okt 2023
Hello William, thank you for the review, we are super happy that you enjoyed your stay with some of our features and we appreciate your feedback to keep improving ourselves better and to serve you even better next time.

10/10 – Uitstekend

Andersson

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
nice hotel, good breakfast, good bed and very friendly and helpful staff
1 nacht verbleven in oktober 2023
Reactie van Eddie op 12 okt 2023
Hello Andersson, thank you for the review, we are super happy that you enjoyed your stay with some of our features and we appreciate your feedback to keep improving ourselves better and to serve you even better next time.

10/10 – Uitstekend

Koizumi

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in september 2023
Reactie van Eddie op 2 okt 2023
Hello Koizumi, we are super happy that you enjoyed your stay with some of our features and we appreciate your feedback to keep improving ourselves better and to serve you even better next time.

10/10 – Uitstekend

Anthony

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Very Nice
Breakfast was so good, a very nice small gym you could workout with anything.
1 nacht verbleven in september 2023
Reactie van Eddie op 2 okt 2023
Hello Anthony, we are super happy that you enjoyed your stay with some of our features and we appreciate your feedback to keep improving ourselves better and to serve you even better next time.

10/10 – Uitstekend

Billy

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Highly Recommend, best one so far
Very good hotel, friend staff and very quick check in. The breakfast was wonderful
1 nacht verbleven in september 2023
Reactie van Eddie op 2 okt 2023
Hello Billy, we are super happy that you enjoyed your stay with some of our features and we appreciate your feedback to keep improving ourselves better and to serve you even better next time.

10/10 – Uitstekend

Sot, Richmond

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Another wonderful stay. Will always come back again for the third time.
2 nachten verbleven in september 2023
Reactie van Eddie op 7 sep 2023
Hello Deborah, thank you for the review, we are super happy that you enjoyed your stay with some of our features and we appreciate your feedback to keep improving ourselves better and to serve you even better next time.

10/10 – Uitstekend

Richard

13 nachten verbleven in juni 2023
Reactie van Eddie op 5 jul 2023
Hiiii, we are happy that you enjoyed your stay with some of our features and we appreciate your feedback to keep improving ourselves better and to serve you even better next time.

8/10 – Goed

Daniel

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
.
1 nacht verbleven in juni 2023
Reactie van Eddie op 24 jun 2023
Sur sdey, we are happy that you enjoyed your stay with some of our features and we appreciate your feedback to keep improving ourselves better and to serve you even better next time.

8/10 – Goed

Daniel

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Enjoyed my stay here
2 nachten verbleven in juni 2023
Reactie van Eddie op 13 jun 2023
Hiiii, we are happy that you enjoyed your stay with some of our features and we appreciate your feedback to keep improving ourselves better and to serve you even better next time.

8/10 – Goed

Daniel

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Good location. Staff friendly and helpful
1 nacht verbleven in maart 2023
Reactie van Eddie op 11 mei 2023
Hiiii, we are happy that you enjoyed your stay with some of our featuring and we appreciate your feedback to keep improve ourselves better and to serve you even better next time.

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in maart 2023
Reactie van Eddie op 10 mrt 2023
Hiiii, we are happy that you enjoyed your stay with some of our featuring and we appreciate your feedback to keep improve ourselves better and to serve you even better next time.

10/10 – Uitstekend

Kantdara

3 nachten verbleven in februari 2023
Reactie van Eddie op 22 feb 2023
Hiii, we are happy that you enjoyed your stay with some of our featuring and we appreciate your feedback to keep improve ourselves better and to serve you even better next time.

8/10 – Goed

Masatoshi

Zakenreiziger
Positief: Netheid, personeel en service
Facilities are a little old but staff are very cheerful and helpful. Convenient location.
8 nachten verbleven in januari 2023
Reactie van Eddie op 11 feb 2023
Awwwwwwww, we are happy that you enjoyed your stay with some of our featuring and we appreciate your feedback to keep improve ourselves better and to serve you even better next time.

8/10 – Goed

Kantdara

2 nachten verbleven in januari 2023
Reactie van Eddie op 3 feb 2023
Hiiii, we are happy that you enjoyed your stay with some of our featuring and we appreciate your feedback to keep improve ourselves better and to serve you even better next time.

10/10 – Uitstekend

Daniel

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Good location
Reactie van Eddie op 5 jan 2023
Hiiii, we are happy that you enjoyed your stay with some of our featuring and we appreciate your feedback to keep improve ourselves better and to serve you even better next time.

8/10 – Goed

Daniel

Reisde met partner
Positief: Netheid, personeel en service
Centrally located. Superior staff.
Reactie van Eddie op 5 jan 2023
Hiiii, we are delighted that you enjoyed your stay with us and we appreciate your feedback to keep improve ourselves better and to serve you even better next time.

8/10 – Goed

THIAM BENG

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten

10/10 – Uitstekend

Masatoshi

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very excellent value of money. Kind and helpful staff.
9 nachten verbleven in oktober 2022
Reactie van Kolim op 16 okt 2022
Thank you so much for your kind review Sir.

10/10 – Uitstekend

Masatoshi

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff are all friendly and they maintains facilities in good condition. Good value of money.
5 nachten verbleven in juli 2022
Reactie van Kolim Sun op 1 aug 2022
Dear Mr Masatoshi, Thank you for choosing to stay at The Pacific Hotel Phnom Penh. We are glad to have serve you and we strive to further improve our services and facilities so as to serve our guests better. Kindest Regards,

10/10 – Uitstekend

Masatoshi

Zakenreiziger
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very kind and helpful staff. Room was clean.
6 nachten verbleven in mei 2022
Reactie van Kolim Sun op 15 jun 2022
Thank you for choosing to stay with us Mr Masatoshi. We look forward to welcoming you again soon in the near future.

6/10 – Redelijk

Yoshio

Positief: Netheid, personeel en service en voorzieningen
浴室のお湯がかなりぬるかった。バルコニーの喫煙スペースがまだ残っていて助かった。朝食は前日にオーダーして部屋に届く。以前のビュッフェと比べ貧弱。
3 nachten verbleven in april 2022
Reactie van Kolim Sun op 7 mei 2022
Dear Mr Yohsio, Thank you for choosing to stay with us. We apologized for any inconvenienced caused by the breakfast in the morning. From 1st May 2022 onwards, there will be breakfast buffet for all staying guests.

8/10 – Goed

Corey

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in januari 2022
Reactie van Kolim Sun op 12 apr 2022
Thank you for choosing to stay with us, we look forward to welcoming you again soon in the near future.

10/10 – Uitstekend

Masatoshi

Zakenreiziger
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff are really nice and work very efficiently and friendly. Unfortunately, because of some Covid-19 restrictions, this hotel was stopping to hold restaurant service. But they provided us room service as much as possible and I am sure that service will resume as usual once Covid-19 situation is getting better so soon.
3 nachten verbleven in maart 2022
Reactie van Kolim Sun op 31 mrt 2022
Dear Mr Masatoshi, Thank you so much for choosing to stay with us. We are more than delighted that you enjoyed your stay with us. Hopefully when Covid gets better, we will resume the operation of our restaurant. Kindest regards,

6/10 – Redelijk

Geverifieerde reiziger

Positief: Personeel en service
A little run down, but great staff
The staff was extremely friendly and helpful, and the breakfast was very good. The hotel itself did seem a little run down, the beds were not comfortable, and the noise from across the street was incredibly loud. We did have to change rooms because the AC was broken but the staff was very quick to help us change rooms.
4 nachten verbleven in maart 2022
Reactie van Kolim Sun op 22 mrt 2022
Dear Sir/Madam, Thank you for choosing to stay with us. We take our guests feedback and suggestion very seriously and we will continue to strive to further improve our hotel and services.

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
4 nachten verbleven in februari 2022
Reactie van Kolim Sun op 10 mrt 2022
Thank you for choosing to stay with us, we look forward to welcoming you again soon.

8/10 – Goed

Phavorath

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff very polite and the hotel is closed to the central market. AC was very noisy,
1 nacht verbleven in maart 2022
Reactie van Kolim Sun op 6 mrt 2022
Thank you for choosing to stay with us. We take our guests feedback very seriously and we strive to further improve our services.

6/10 – Redelijk

Johan

Zakenreiziger
Positief: Personeel en service
Had a pleasant stay, employees were extremely helpful. Bathroom linens and Faucets needs some replacement. Breakfast was fresh and delicious. Thank you
2 nachten verbleven in februari 2022
Reactie van Kolim Sun op 14 feb 2022
Dear Johan, Thank you for choosing to stay with us. We take our guest feedback very seriously and we will strive to further improve our hotel services.