Een buitenzwembad, zwembadcabana's (toeslag)

Beoordelingen van Canopy by Hilton Scottsdale Old Town

4 out of 5
Canopy by Hilton Scottsdale Old Town
7142 East 1st St, Scottsdale, AZ

Beoordelingen

9,6

Uitzonderlijk

Gastenscore: 10 - Uitstekend. 761 van 953 beoordelingen" "
Gastenscore: 8 - Goed. 138 van 953 beoordelingen" "
Gastenscore: 6 - Redelijk. 37 van 953 beoordelingen" "
Gastenscore: 4 - Matig. 7 van 953 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 10 van 953 beoordelingen" "

9,8/10

Netheid

9,6/10

Personeel en service

9,4/10

Voorzieningen

9,8/10

Staat van de accommodatie en faciliteiten

9,6/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

Brandon, Zaandijk

Zakenreiziger, Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Negatief: Personeel en service
Zeer mooi en nieuw hotel met prachtige kamers en mooie sportschool. Helaas slechte ervaring met het regelen van de housekeeping. In het kader van het milieu werd aangeboden onze kamer om de dag re voorzien van housekeeping. Na de tweede dag nog even nagevraagd of we die dag housekeeping zouden krijgen; dat was het geval. Echter einde middag nog steeds niet geweest. Uiteindelijk na 4 keer vragen, hebben we een stapeltje handdoeken gekregen omdat de housekeeping naar huis was. Zeer laconieke houding van het receptiepersoneel en totaal niet het idee dat zij ook maar enigszins hun best deden.
3 nachten verbleven in september 2023
Reactie van Audrey Lunn op 14 sep 2023
Thank you so much for taking the time to provide us with feedback from your recent stay! We hope for the opportunity to welcome you back into Scottsdale in the future!

10/10 – Uitstekend

Marc

1 nacht verbleven in november 2021
Reactie van Brett - Welcome Enthusiast Supervisor op 20 nov 2021
Thank you for your feedback, We hope to see you again!

10/10 – Uitstekend

Mark

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice hotel, location is excellent
1 nacht verbleven in mei 2024

10/10 – Uitstekend

Robert

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
great location. clean rooms and excellent check-in/check-out process.
3 nachten verbleven in mei 2024
Reactie van Matt op 27 mei 2024
We are so glad that you enjoyed your stay. We hope that we will be able to host you again in the future.

10/10 – Uitstekend

Syd

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in mei 2024

10/10 – Uitstekend

Alex, Skokie

Was a great property!
3 nachten verbleven in mei 2024
Reactie van Caitlyn - Lead Operations Enthusiast op 26 mei 2024
Alex,Thank you for staying with us and for taking the time to leave positive feedback. We are so happy to hear that you enjoyed our property and hope to host you again! Positively yours,

10/10 – Uitstekend

Galyna

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Location
4 nachten verbleven in maart 2024
Reactie van Caitlyn - Lead Operations Enthusiast op 22 mei 2024
Galyna,Thank you for staying with us at Canopy Scottsdale and for taking the time to leave positive feedback. We hope to welcome you back soon!Positively yours,

10/10 – Uitstekend

Josie

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in mei 2024
Reactie van Caitlyn - Lead Operations Enthusiast op 24 mei 2024
Josie,Thank you for staying with us and for taking the time to leave positive feedback. We hope your travels bring you back to Scottsdale soon! Positively yours,

10/10 – Uitstekend

Alexa

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Property is clean and modern, me and my family enjoyed our stay very much. From the moment we walked in to front desk and to the rooftop bar, service was greeted with a smile and timely helped. Sunset views with vibey music coming from the dj booth were amazing! Would come back again!
2 nachten verbleven in mei 2024
Reactie van General Manager op 20 mei 2024
Dear Alexa, Thank you for including Canopy by Hilton Scottsdale Old Town in your travel plans and providing your generous review. We are delighted to learn that you and your family enjoyed your stay and appreciated our immaculate and well-kept accommodations. It is rewarding to know that you recognized our team's timely and friendly service from the front desk to the rooftop bar. The sunset views and vibrant music are indeed highlights we strive to offer our guests. We eagerly anticipate your next visit and look forward to welcoming you back for another memorable stay soon.Positively Yours,Travis LindquistGeneral Manager

8/10 – Goed

Suzannah S

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in mei 2024
Reactie van Samantha op 20 mei 2024
Thank you for staying at our location! We appreciate your feedback.

10/10 – Uitstekend

David Peter, Port Perry

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
very very nice
3 nachten verbleven in mei 2024
Reactie van Samantha op 19 mei 2024
Thank you for staying at our location! We appreciate your feedback and are glad to hear you enjoyed your time with us!

10/10 – Uitstekend

Rob

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Loved The Canopy, the rooms, lobby, pool - all of it. It will be new Old Town Scottsdale hotel. Close to everything and the staff is excellent too. New, clean and high value.
2 nachten verbleven in mei 2024
Reactie van Sam op 19 mei 2024
We are very glad to hear you enjoyed your time with us! Thank you for choosing to stay at our property and we look forward to seeing you again!

10/10 – Uitstekend

Mark

Reisde met partner
Positief: Netheid, personeel en service en voorzieningen
Great location - nice hotel, cannot go wrong.
1 nacht verbleven in april 2024
Reactie van Sam op 13 mei 2024
Thank you for staying at our location! We appreciate your wonderful feedback and are happy to hear you enjoyed your stay with us!

10/10 – Uitstekend

Mark

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
All good
2 nachten verbleven in mei 2024
Reactie van Sam op 12 mei 2024
Thank you for staying at the Canopy here in Oldtown Scottsdale! We are glad you enjoyed your stay!

10/10 – Uitstekend

Mercedes

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice decoration and ambience. Cool pool
1 nacht verbleven in mei 2024
Reactie van Sam op 12 mei 2024
Thank you for staying at our location! We are happy to hear you enjoyed our pool area. We look forward to seeing you again!

8/10 – Goed

Denise

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great spot
2 nachten verbleven in mei 2024
Reactie van Caitlyn - Lead Operations Enthusiast op 9 mei 2024
Denise,Thank you for staying with us and for taking the time to provide us with positive feedback! We hope your travels bring you back to Scottsdale and that we have the opportunity to host you again!Positively yours,

8/10 – Goed

Stephanie

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in mei 2024
Reactie van Caitlyn - Lead Operations Enthusiast op 10 mei 2024
Stephanie,Thank you for staying with us at Canopy Scottsdale and for taking the time to leave positive feedback. We are glad to hear your stay went well and hope to host you in the desert again soon! Positively yours,

2/10 – Ontzettend slecht

Josua

Negatief: Netheid
1 nacht verbleven in mei 2024
Reactie van Caitlyn - Lead Operations Enthusiast op 7 mei 2024
Josua,We are so sorry to hear that your stay did not go as well as we would have hoped. If you would like to provide us with any additional information, please reach out to the hotel directly. We are always striving to provide guests with the best possible experience! Positively yours,

10/10 – Uitstekend

Michaela

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Really enjoyed this location super easy to get to everything
4 nachten verbleven in mei 2024
Reactie van General Manager op 17 mei 2024
Dear Michaela, We are thrilled that you loved our location and that we were perfectly situated near everything that you planned to see and do in the city! We are delighted to read your visit was a total success and that you had such a great time. Thank you for sharing your experience so that future guests can see what makes our hotel a great choice. Again, thank you for your positive feedback. We look forward to your next stay at Canopy by Hilton Scottsdale Old Town.Positively Yours,Travis LindquistGeneral Manager

8/10 – Goed

James

3 nachten verbleven in mei 2024
Reactie van Samantha op 24 mei 2024
Thank you for you feedback! We hope you enjoyed your stay and look forward to your return.

10/10 – Uitstekend

Rene

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Peaceful and beautiful rooftop sunsets.
7 nachten verbleven in april 2024
Reactie van Jillian Martin, Front Office Manager op 3 mei 2024
Thank you for staying with us and for taking the time to provide us with your amazing feedback from your stay. We hope to host you on your next visit to Scottsdale Old Town. Positively yours,

10/10 – Uitstekend

Connie

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Staff were amazing! They asked us why we were visiting and we mentioned it was our 30th wedding anniversary. When we came back to our room that evening there was a bottle of champagne, a card and snacks waiting for us! They really went above and beyond! Beautiful room, amazing shower and great location.
2 nachten verbleven in april 2024
Reactie van General Manager op 2 mei 2024
Dear Connie, Thank you for including Canopy by Hilton Scottsdale Old Town in your travel plans! It's heartwarming that our devoted team made your 30th wedding anniversary memorable by going above and beyond to ensure your satisfaction. Providing exceptional service and creating memorable moments for our guests is our top priority; therefore, we're thrilled that you enjoyed the comfort of our accommodations and our convenient location. We appreciate your generous feedback and hope to welcome you back for another memorable stay in the future. Positively Yours,Travis LindquistGeneral Manager

10/10 – Uitstekend

Barbara

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Loved the whole vibe of this property. The staff at the check in desk were fabulous, very welcoming and informative on check in and pleasant at check out. The garage was a plus! Our room was very nicely appointed and the Nespresso coffeemaker made our mornings. The restaurants nearby were abundant and very good. The only negative to the entire trip was the slightly less than stellar service in the dining area for breakfast. I would definitely recommend this property and would stay again!
2 nachten verbleven in april 2024
Reactie van Jillian Martin, Front Office Manager op 3 mei 2024
Thank you for your outstanding rating. We are glad that we could provide you with a fabulous experience. We appreciate you taking the time to let fellow travelers know about your experience, and we look forward to many more visits to Canopy by Hilton Scottsdale Old Town.

10/10 – Uitstekend

Gideon, Caesarea

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
My new hotel in all my coming trips to Scottsdale. Great by all means
1 nacht verbleven in april 2024
Reactie van Caitlyn - Lead Operations Enthusiast op 1 mei 2024
Gideon,Thank you for staying with us, we are glad to hear we will be your new Scottsdale home and cannot wait to see you again! Positively yours,

10/10 – Uitstekend

Amelie

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Absolutely loved the location. Hotel is very clean and well appointed. A lovely atmosphere, perfect for any stay.
3 nachten verbleven in april 2024
Reactie van Caitlyn - Lead Operations Enthusiast op 30 apr 2024
Amelie,Thank you for staying with us at Canopy Scottsdale and for taking the time to provide us with positive feedback. We are delighted to hear you enjoyed your stay with us and hope to host you again soon!Positively yours,

6/10 – Redelijk

Sonia Kaur

Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Great hotel. Only draw back was that we did not get the suite we booked and instead were downgraded into a king room. The AC was broken in the suite. Disappointing start but the rest of the stay was great. Also would be helpful to have room service.
4 nachten verbleven in april 2024
Reactie van Caitlyn - Lead Operations Enthusiast op 30 apr 2024
Sonia,Thank you for staying with us at Canopy Scottsdale. I do apologize for the inconvenience of the air conditioning being out of service during your stay. That is not the experience that we wanted you to have nor one that is typical for us. We do hope your travels bring you back to Scottsdale and that we have the opportunity to provide you with an exceptional stay. Positively yours,

10/10 – Uitstekend

Erica

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This property is very conveniently located. They offer parking that you can park behind the museum for free. The rooftop terrace is amazing watching the sunsets was just awesome.
4 nachten verbleven in april 2024
Reactie van Jillian Martin, Front Office Manager op 28 apr 2024
Thank you for your outstanding rating. We are glad that we could provide you with a fabulous experience. We appreciate you taking the time to let fellow travelers know about your experience, and we look forward to many more visits to Canopy by Hilton Scottsdale Old Town.

10/10 – Uitstekend

Chad A

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Super clean great location. Rooftop bar and pool were amazing and they gave us bicycles to ride around for free after we had tried to rent some unsuccessfully.
1 nacht verbleven in april 2024
Reactie van Caitlyn - Lead Operations Enthusiast op 27 apr 2024
Chad,Thank you for staying with us and for taking the time to provide us with positive feedback. We are so glad to hear that you enjoyed our location as well as the rooftop and bikes! We hope your travels bring you back to Scottsdale soon.Positively yours,

10/10 – Uitstekend

xavier, lake stevens

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great place to stay
2 nachten verbleven in april 2024
Reactie van Samantha op 26 apr 2024
We are glad to hear that you enjoyed your stay at our location! We appreciate your feedback and look forward to hosting you again when you are in Scottsdale.

10/10 – Uitstekend

Nirmala

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We had a wonderful stay at this property. Very clean and spacious room and close to many dining options. Highly recommend!
3 nachten verbleven in april 2024
Reactie van Samantha op 22 apr 2024
Thank you for staying at our property! I am glad you enjoyed our location and rooms. We appreciate your feedback and look forward to your return!

10/10 – Uitstekend

Blanca

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Highly recommend this property it is gorgeous, amenities are beautiful. Old town Scottsdale is in walking distance with many shops and restaurants. Only bad thing was the parking that they do not have easy parking.
1 nacht verbleven in april 2024
Reactie van Jillian Martin op 20 apr 2024
Blanca, thank you for the positive feedback, we are so happy to hear you enjoyed your time with us! Positively yours,

10/10 – Uitstekend

Meghan

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great stay! Staff was very accommodating!
3 nachten verbleven in april 2024

10/10 – Uitstekend

Jeffrey

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent location in Old Town Scottsdale. Hotel bar was excellent.
3 nachten verbleven in maart 2024
Reactie van Caitlyn - Lead Operations Enthusiast op 17 apr 2024
Jeffrey,Thank you for the positive feedback, we are so happy to hear you enjoyed your time with us! Positively yours,

10/10 – Uitstekend

Sophie

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This was an amazing hotel. I have never had a bad experience at a Hilton Canopy hotel. They are so well done!
2 nachten verbleven in februari 2024
Reactie van Jillian Martin op 17 apr 2024
Sophie, thank you for staying with us at the Canopy Scottsdale and for leaving us positive feedback. We are glad to hear you enjoyed your stay with us and love to hear you are a Canopy fan! Positively yours,

10/10 – Uitstekend

John, Medina

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in april 2024
Reactie van Caitlyn - Lead Operations Enthusiast op 16 apr 2024
John,Thank you for staying with us at the Canopy Scottsdale and for leaving us positive feedback. We are glad to hear you enjoyed your stay and hope to welcome you back soon! Positively yours,

10/10 – Uitstekend

Slave

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great property, roof top pool !
3 nachten verbleven in april 2024
Reactie van Samantha op 14 apr 2024
Glad you enjoyed our rooftop pool ! Thank you for staying at our location! We appreciate your feedback.

10/10 – Uitstekend

Timothy, Novato

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Ideal Old Town location, easy underground parking, great rooftop bar/lounge/pool area. Pretty new, spacious lobby and downstairs bar/breakfast area.
2 nachten verbleven in april 2024
Reactie van Samantha op 13 apr 2024
Thank you for staying at our location! I am happy to hear you enjoyed the amenities we had to offer. It is always a pleasure to service our guests!

10/10 – Uitstekend

Brian, Lebanon

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
4 nachten verbleven in april 2024
Reactie van Caitlyn - Lead Operations Enthusiast op 11 apr 2024
Brian,We are thrilled to hear you enjoyed your stay and hope your travels bring you back to Scottsdale soon!Positively yours,

10/10 – Uitstekend

Mauricio

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in april 2024
Reactie van Caitlyn - Lead Operations Enthusiast op 11 apr 2024
Mauricio, Thank you for staying with us at the Canopy Scottsdale and for taking the time to leave positive feedback. We are delighted to hear you enjoyed your stay and hope to welcome you back soon! Positively yours,

10/10 – Uitstekend

Vonda

Reisde met een groep
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Amazing views. Amazing staff. I will definitely stay here again!
3 nachten verbleven in april 2024
Reactie van Caitlyn - Lead Operations Enthusiast op 6 apr 2024
Vonda, thank you for staying with us and for the positive feedback. We hope to host you again soon!

10/10 – Uitstekend

Rudolf

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very well managed, clean and people were very nice.
2 nachten verbleven in april 2024
Reactie van Sam op 5 apr 2024
Thank you for choosing to stay at our location! I am glad to hear you enjoyed your experience. Our guests are our number one priority and we are glad we were able to provide you with great service.

10/10 – Uitstekend

Enrique

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great location, great looking hotel, rooms very nicely decorated. Didn't like thin walls, you can hear neighbors.
2 nachten verbleven in maart 2024
Reactie van Matt op 1 apr 2024
We are so glad you enjoyed your stay. We hope that you will be able to join us again in the near future.

10/10 – Uitstekend

Stephen

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Convenient Clean and beautiful.
3 nachten verbleven in maart 2024
Reactie van Samantha op 1 apr 2024
Thank you for choosing to stay with us! I am glad you enjoyed your time with us and we appreciate your feedback.

10/10 – Uitstekend

elizabeth

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in maart 2024
Reactie van Sam op 1 apr 2024
We are glad you enjoyed your stay with us!

10/10 – Uitstekend

Kristen Marie

Positief: Personeel en service, staat van de accommodatie en faciliteiten
Great stay
2 nachten verbleven in maart 2024
Reactie van Sam op 31 mrt 2024
Thank you for choosing to stay at our location! We appreciate your feedback and look forward to your return.

10/10 – Uitstekend

Bill

Reisde met huisdieren, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Incredible location and the hotel is in excellent condition. Parking is very convenient and excellent staff.
2 nachten verbleven in maart 2024
Reactie van Caitlyn - Lead Operations Enthusiast op 30 mrt 2024
Bill,Thank you for staying with us and for taking the time to provide feedback. We are delighted to hear that you enjoyed our location and team members and hope to host you again soon! Positively yours,

10/10 – Uitstekend

Gary

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great breakfast and the best burger ever!!
4 nachten verbleven in maart 2024
Reactie van Samantha op 28 mrt 2024
Thank you for you feedback! We are glad yoi enjoyed your stay!

10/10 – Uitstekend

Gonzalo

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
the service was great. The room was big enough for my family and very confortable
1 nacht verbleven in maart 2024
Reactie van Caitlyn - Lead Operations Enthusiast op 5 apr 2024
Gonzalo,Thank you for staying with us and for taking the time to provide feedback. We are so glad to hear that you and your family enjoyed your stay and that our team took great care of you! Hopefully your travels bring you back to Scottsdale soon.Positively yours,

8/10 – Goed

James

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great location, within walking distance from
2 nachten verbleven in maart 2024
Reactie van Caitlyn - Lead Operations Enthusiast op 27 mrt 2024
James,Thank you for staying with us and for taking the time to leave positive feedback. We are glad you enjoyed your stay and we hope to host you again soon!Positively yours,

10/10 – Uitstekend

Erin

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I had a wonderful stay. The room was very comfortable, breakfast was delicious, and I liked the eco friendly refillable water bottle in the room. Thank you so much!
2 nachten verbleven in maart 2024
Reactie van Caitlyn - Lead Operations Enthusiast op 26 mrt 2024
Erin,Thank you for staying with us at the Canopy Scottsdale and for taking the time to provide positive feedback about your experience. We are so happy to hear that you found the room to be comfortable and enjoyed dining at our restaurant COBRE. We hope to welcome you back to Scottsdale soon! Positively yours,