From initial contact through to arrival and departure, this was an exceptionally welcoming experience. The Desert Jewel was clean, very well organized and laid out, and aesthetically pleasing. It was terrific to have a visual connection and access to the outdoors (also well maintained and lovely) in a few different directions, and there were various places around the property to relax outside. The hosts were responsive, friendly, and helpful without being intrusive. I have worked in three different 4-star hotels in my life, and I have to say I was truly impressed by how many details and niceties the hosts thought to provide! Just to name a few: charger boxes on each side of the bed, an ample variety of kitchen supplies, an abundance of nice clothes hangers, and multiple lighting options including mood lighting in the bedroom. The same attention to detail and consideration went into the decor and furnishings which gave a feeling of relaxed elegance. If you want to feel well cared for and comfortable in the Phoenix/Tempe area, this is a gem (as its name implies)!