5 restaurants, serveren ontbijt, lunch, diner, Mexicaanse gerechten

Beoordelingen van Fairmont Scottsdale Princess

5 out of 5
Fairmont Scottsdale Princess
7575 E Princess Drive, Scottsdale, AZ

Beoordelingen

9,0

Fantastisch

Gastenscore: 10 - Uitstekend. 703 van 1003 beoordelingen" "
Gastenscore: 8 - Goed. 155 van 1003 beoordelingen" "
Gastenscore: 6 - Redelijk. 63 van 1003 beoordelingen" "
Gastenscore: 4 - Matig. 40 van 1003 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 42 van 1003 beoordelingen" "

9,4/10

Netheid

9,2/10

Personeel en service

9,2/10

Voorzieningen

9,0/10

Staat van de accommodatie en faciliteiten

9,2/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

sonia

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Wonderful stay! The rooms were great and the dining options were excellent. Only wish the pools had more shade and a better sound system. Otherwise everything was wonderful!
1 nacht verbleven in mei 2024
Reactie van Fairmont Scottsdale Princess op 27 mei 2024
Thank you for the great review, Sonia. We can't wait to welcome you back again soon!

2/10 – Ontzettend slecht

Emir

Reisde met familie en kleine kinderen
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Negatief: Personeel en service
Here's a refined version of your review: --- The location is exceptional and the pool renovation was impressive. We paid over $1,000 for a suite for the evening, where the check-in, valet, and bell services were all exemplary. However, the service left much to be desired. For Mother's Day, we rented a cabana at over $1,000, which did not include any food or beverages. It took our server 45 minutes to greet us, and our initial food and drink orders did not arrive until 90 minutes after we were seated. Our server checked in infrequently, about once every 45 minutes to an hour, compelling us to often fetch our own drinks at the pool bar or rely on pool staff to take our orders on their phones. It was evident our waitress was overwhelmed, managing all the cabanas and chairs in our area by herself—a clear oversight in management’s staffing. Dining at the Asian fusion restaurant that evening proved mediocre. The food was average, and the service was lackluster. We ordered a kid's steak plate along with our main courses, but the child's meal arrived 25 minutes after the other entrees and was undercooked and tough. We chose to simply ask for the bill and leave. Despite its potential and renowned name, we found this property overpriced and underwhelming in service quality. Unfortunately, we will not be returning.
1 nacht verbleven in februari 2024
Reactie van Fairmont Scottsdale Princess op 14 mei 2024
Dear Emir,We are disappointed to hear that your stay with us did not meet your expectations, and apologize for the service you received at our pool. Please contact the hotel directly and ask for Lauren Phillips, who would appreciate the opportunity to hear about your stay.

10/10 – Uitstekend

John

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Awesome hotel. Paradise!
5 nachten verbleven in maart 2024
Reactie van Fairmont Scottsdale Princess op 13 mei 2024
Thanks for a great review, John. We look forward to welcoming you back again soon.

10/10 – Uitstekend

Ian

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Impeccable service! Staff was amazing from the moment we stepped on the property!
2 nachten verbleven in april 2024
Reactie van Fairmont Scottsdale Princess op 7 mei 2024
Thank you for the excellent review, Ian. We look forward to welcoming you back again soon.

10/10 – Uitstekend

ANGELA

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Absolutely beautiful property with tons of amenities. Traveled with 2 kids and they loved everything about our trip, especially the sunset beach pool, dippin dots at the splash pool, and cecil the turtle :) 5 star! We loved it.
2 nachten verbleven in april 2024
Reactie van Fairmont Scottsdale Princess op 4 mei 2024
Cecil is always a crowd presser. We are so happy to hear you enjoyed your stay with us and look forward to welcoming you back again soon.

10/10 – Uitstekend

Veronica

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Beautiful resort with excellent customer service care and support.
3 nachten verbleven in april 2024
Reactie van Fairmont Scottsdale Princess op 29 apr 2024
Thank you for the great feedback, Veronica. We are thrilled to hear you enjoyed you stay with us. We look forward to welcoming you back to the Princess soon.

10/10 – Uitstekend

David B

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
4 nachten verbleven in april 2024
Reactie van Fairmont Scottsdale Princess op 30 apr 2024
Thanks for the perfect score, David B. We look forward to welcoming you back again soon.

10/10 – Uitstekend

Carrie

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
4 nachten verbleven in april 2024
Reactie van Fairmont Scottsdale Princess op 29 apr 2024
Thank you for the perfect score, Carrie. We look forward to welcoming you back again soon.

10/10 – Uitstekend

Troy

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in april 2024
Reactie van Fairmont Scottsdale Princess op 29 apr 2024
Thank you for the perfect score, Troy. We look forward to welcoming you back again soon.

10/10 – Uitstekend

Kelly

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent
3 nachten verbleven in april 2024
Reactie van Fairmont Scottsdale Princess op 29 apr 2024
Thanks for the perfect score, Kelly. We're thrilled to hear you enjoyed your stay and look forward to welcoming you back again soon.

10/10 – Uitstekend

Jonathan

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great pools for families. Mexican restaurant was wonderful. Some of the staff could be more friendly. But the arrival staff is lovely
3 nachten verbleven in april 2024
Reactie van Fairmont Scottsdale Princess op 22 apr 2024
Dear Jonathan,Thank you for staying at the Princess and for taking the time to leave such positive feedback. We're thrilled to hear you enjoyed the pools and La Hacienda, and we look forward to welcoming you back again soon.

2/10 – Ontzettend slecht

ASHRAF, MORRISTOWN

Positief: Netheid
Negatief: Personeel en service, staat van de accommodatie en faciliteiten
3 nachten verbleven in april 2024
Reactie van Fairmont Scottsdale Princess op 22 apr 2024
Dear ASHRAF,We're disappointed to hear you stay did not meet your expectations. Please contact the hotel directly and ask for Lauren Phillips, who would be happy to hear your concerns.

10/10 – Uitstekend

Jaclyn

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The main building was very nice- the staff was great and accommodating.
7 nachten verbleven in april 2024
Reactie van Fairmont Scottsdale Princess op 21 apr 2024
We're thrilled to hear you enjoyed your stay at the Princess, Jaclyn. We look forward to welcoming you back again soon.

10/10 – Uitstekend

Taylor

Positief: Personeel en service, staat van de accommodatie en faciliteiten
Staff was extremely attentive and facility is clean and well maintained.
2 nachten verbleven in april 2024
Reactie van Fairmont Scottsdale Princess op 19 apr 2024
Thank you for the great score, Taylor. We are so happy to hear you enjoyed your stay and our staff. We look forward to welcoming you back again soon.

10/10 – Uitstekend

bridgette

1 nacht verbleven in april 2024
Reactie van Fairmont Scottsdale Princess op 13 mei 2024
Thanks for the perfect score, bridgette. We look forward to welcoming you back again soon.

10/10 – Uitstekend

Alicia K

3 nachten verbleven in april 2024
Reactie van Fairmont Scottsdale Princess op 7 mei 2024
Thank you for the perfect score, Alicia K. We can't wait to welcome you back again soon.

10/10 – Uitstekend

Trina Anne

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We stayed at the Privado section of the property. (Family of 4) Since it is a huge property, golf carts are recommended if you want to go to the other side where the other pools are (water slides). Beautiful scenery, grounds are kept clean and staff are attentive. Will stay again!
3 nachten verbleven in maart 2024
Reactie van Fairmont Scottsdale Princess op 8 apr 2024
Dear Trina Anne,We're so happy you enjoyed your stay in Privado. Our team takes great pride in the appearance of our resort, and we are thrilled that you took note of that. We look forward to welcoming you back again soon.

10/10 – Uitstekend

Alexandra

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Friendly service and great amenities, especially for families traveling with kids
4 nachten verbleven in maart 2024
Reactie van Fairmont Scottsdale Princess op 8 apr 2024
Thank you for staying with us and for taking the time to leave such a great review, Alexandra. We're thrilled to hear you enjoyed your stay and we look forward to welcoming you back again soon.

2/10 – Ontzettend slecht

Eimear, new york

3 nachten verbleven in maart 2024
Reactie van Fairmont Scottsdale Princess op 29 apr 2024
Dear Eimear,We are disappointed to hear that your stay with us did not meet your expectations. Please contact the hotel directly and ask for Lauren Phillips, who would be interested to hear your concerns with your stay.

10/10 – Uitstekend

Pipasu

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This is a beautiful, manicured property. It is clean, safe, and family-friendly. We enjoyed the pools, dining, and nearby shopping and hiking trails. We would stay here again!
4 nachten verbleven in maart 2024
Reactie van Fairmont Scottsdale Princess op 2 apr 2024
Dear Pipasu,Thank you for staying at the Princess and for taking the time to leave such great feedback. We're thrilled to hear you enjoyed so much of our resort, and we look forward to welcoming you back again soon.

10/10 – Uitstekend

Lindsey

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Love all this resort had to offer. Great for a family vacation!
4 nachten verbleven in maart 2024
Reactie van Fairmont Scottsdale Princess op 1 apr 2024
Dear Lindsey,Thank you for staying with us and for taking the time to leave such a great review. We look forward to welcoming you and your family back for another visit soon.

10/10 – Uitstekend

Ioanna

Positief: Staat van de accommodatie en faciliteiten
3 nachten verbleven in maart 2024
Reactie van Fairmont Scottsdale Princess op 1 apr 2024
Thank you for the perfect score, Ioanna. We can't wait to welcome you back again soon.

10/10 – Uitstekend

Keetra

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Everything was wonderful!
5 nachten verbleven in maart 2024
Reactie van Fairmont Scottsdale Princess op 1 apr 2024
We're so happy to hear you had a wonderful time at the Princess, Keetra. We can't wait to welcome you back again soon.

8/10 – Goed

Stacy and Don

Positief: Netheid
6 nachten verbleven in maart 2024
Reactie van Fairmont Scottsdale Princess op 1 apr 2024
Thank you for staying with us and leaving a positive review, Stacy and Don. We look forward to welcoming you back again soon.

10/10 – Uitstekend

Camille, Bend

4 nachten verbleven in maart 2024
Reactie van Fairmont Scottsdale Princess op 19 apr 2024
Thank you for the great score, Camille. We look forward to welcoming you back again soon.

10/10 – Uitstekend

David

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent. Will definitely return.
5 nachten verbleven in maart 2024
Reactie van Fairmont Scottsdale Princess op 29 mrt 2024
We're so happy to hear you plan to return, David. Thank you so much for staying with us and for taking the time to leave your feedback. We look forward to welcoming you back again soon.

10/10 – Uitstekend

Justin

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Beautiful property. Only complaint would be hot tub capacity for when the weather is cooler.
3 nachten verbleven in maart 2024
Reactie van Fairmont Scottsdale Princess op 27 mrt 2024
Dear Justin,Thank you for staying with us and for taking the time to leave such great feedback. We're thrilled to hear you enjoyed our property, and we look forward to welcoming you back again soon.

10/10 – Uitstekend

Hamed

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
4 nachten verbleven in maart 2024
Reactie van Fairmont Scottsdale Princess op 28 mrt 2024
Thank you for the perfect score, Hamed. We look forward to welcoming you back again soon.

10/10 – Uitstekend

Jennie

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Beautiful property. Great for families. The pools and kids club were perfect. The restaurants were delicious and the staff very friendly. Can't wait to go back!
3 nachten verbleven in maart 2024
Reactie van Fairmont Scottsdale Princess op 25 mrt 2024
Thanks for the great review, Jennie. We so happy to hear you enjoyed our pools and kid's club. We're glad to hear you can't wait to come back, because we can't wait to welcome you back!

10/10 – Uitstekend

Steven Walter

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Another excellent stay at this gem! Anaya at the front desk gave us a warm welcome and sent treats up to our room for our son’s birthday. Thank you, Anaya! This place is clean, quiet, super comfortable, love the breakfast buffet, and the choices of pools. Great views too! Best place to stay in Scottsdale!
4 nachten verbleven in maart 2024
Reactie van Fairmont Scottsdale Princess op 22 mrt 2024
Dear Steven Walter,Thank you for staying with us and for taking the time to leave such great feedback. We are thrilled to hear you enjoyed your stay with us and we look forward to welcoming you back again soon.

10/10 – Uitstekend

Antonio

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great property for Families, has something to do for everyone!
3 nachten verbleven in maart 2024
Reactie van Fairmont Scottsdale Princess op 20 mrt 2024
Dear Antonio,We're happy to hear you enjoyed your recent stay with us, thank you for taking the time to leave such great feedback. It's true, there is something for everyone at the Princess - and we hope you'll be back to visit us soon.

10/10 – Uitstekend

Alykhan

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in maart 2024
Reactie van Fairmont Scottsdale Princess op 20 mrt 2024
Thank you for the perfect score, Alykhan. We're happy to hear you enjoyed your stay and we look forward to welcoming you back again soon.

10/10 – Uitstekend

HILLEL, MISSISSAUGA

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Extremely courteous service, great food, great location
3 nachten verbleven in maart 2024
Reactie van Fairmont Scottsdale Princess op 18 mrt 2024
Dear HILLEL,Thank you for staying with us and for taking the time to leave such a great review. We're thrilled to hear you enjoyed the service you received, our location and our restaurants. We look forward to welcoming you back again soon.

10/10 – Uitstekend

Glenda

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
4 nachten verbleven in maart 2024
Reactie van Fairmont Scottsdale Princess op 19 mrt 2024
Thanks for the perfect score, Glenda. We can't wait to welcome you back again soon.

10/10 – Uitstekend

Mark, Redmond

4 nachten verbleven in maart 2024
Reactie van Fairmont Scottsdale Princess op 1 apr 2024
Thank you for the perfect score, Mark. We look forward to welcoming you back again soon.

10/10 – Uitstekend

Richard Martyn, Richmond

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
5 nachten verbleven in februari 2024
Reactie van Fairmont Scottsdale Princess op 1 mrt 2024
Thanks for the great review, Richard Martyn. We can't wait to welcome you back again soon.

10/10 – Uitstekend

David

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
4 nachten verbleven in februari 2024
Reactie van Fairmont Scottsdale Princess op 26 feb 2024
Thanks for the perfect score, David. We look forward to welcoming you back again soon.

10/10 – Uitstekend

LISA

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Truly a 5 star resort! Wish we could have stayed longer.
3 nachten verbleven in februari 2024
Reactie van Fairmont Scottsdale Princess op 20 feb 2024
Thank you for the great feedback, LISA. We are happy to hear that you enjoyed your stay with us and we look forward to seeing you again soon.

6/10 – Redelijk

Rodney W

5 nachten verbleven in februari 2024
Reactie van Fairmont Scottsdale Princess op 20 mrt 2024
Dear Rodney W,Thank you for staying with us and for leaving your feedback. We regret to hear your stay did not meet your expectations, and would like to hear more about your experience. Please feel free to contact the hotel directly and ask for Lauren Phillips.

10/10 – Uitstekend

Heather

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in februari 2024
Reactie van Fairmont Scottsdale Princess op 13 feb 2024
Thank you for the perfect score, Heather. We can't wait to welcome you back again soon.

10/10 – Uitstekend

Carolyn

Reisde met een groep, Zakenreiziger
Highly recommend
I was impressed by the level of service and how beautiful the hotel was. I will definitely be returning. The staff went above and beyond during one of the busiest times. The only criticism is that the manager at the restaurant (can’t recall the name) was a bit rude when he asked us to leave due to a private party. He could have been more polite. Other than that one incident, every person who worked there was lovely!
1 nacht verbleven in februari 2024
Reactie van Fairmont Scottsdale Princess op 13 feb 2024
Dear Carolyn,Thank you for staying with us and for taking the time to leave us such great feedback. We are thrilled to hear you enjoyed your stay with us and do apologize for any inconvenience you experienced at one of our restaurants.We do hope we can welcome you back again soon.

10/10 – Uitstekend

kacie m

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We loved our stay at the fairmont! The staff were incredibly friendly and helpful! The lobby dogs were a highlight. The rooms were cozy and luxurious. The food at la Hacienda and Toro was superb. The only thing that would make the experience even better would be a shuttle to take you to local places (shopping and dining) my husband had work nearby and had to uber only 1.5 miles away. Otherwise, it was a perfect stay!
2 nachten verbleven in februari 2024
Reactie van Fairmont Scottsdale Princess op 13 feb 2024
Dear kacie m,Thank you for staying with us and for taking the time to leave us such great feedback. We are thrilled to hear you enjoyed your stay with us and especially our lobby friends.We do hope we can welcome you back again soon.

10/10 – Uitstekend

Rosa I

1 nacht verbleven in februari 2024
Reactie van Fairmont Scottsdale Princess op 13 feb 2024
Thank you for the perfect score, Heather. We can't wait to welcome you back again soon.

4/10 – Matig

Tyrell

2 nachten verbleven in februari 2024
Reactie van Fairmont Scottsdale Princess op 20 mrt 2024
Dear Tyrell,We're disappointed to hear your stay with us did not meet your expectations. If you would like to discuss your stay further, please contact the hotel directly and ask for Lauren Phillips.

10/10 – Uitstekend

Milton

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Beautiful resort!
4 nachten verbleven in januari 2024
Reactie van Fairmont Scottsdale Princess op 2 feb 2024
Thank you for the great feedback, Milton. We can't wait to welcome you back again soon.

8/10 – Goed

Jennifer

Reisde met familie
Positief: Netheid, personeel en service en voorzieningen
Beautiful landscaping, excellent staff with superior quality service. Great for families with young children or people who love to play golf. I choose this place because of location and the spa. Unfortunately I was with my 16year old daughter who was not allowed to use the spa, so that was disappointing. No spa for us. We thought we were going to get massages and facials, but the fine print on the spa is no teens allowed! She was also not allowed to use the gym. Not a resort that is friendly to teenagers.
4 nachten verbleven in januari 2024
Reactie van Fairmont Scottsdale Princess op 1 feb 2024
Thank you for your feedback, Jennifer. We're happy to hear you enjoyed your stay with us. We're sorry to hear your daughter was too young to enjoy our spa, but do hope that you will be able to enjoy a spa day at the Princess in the future.

10/10 – Uitstekend

Darren

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
5 nachten verbleven in januari 2024
Reactie van Fairmont Scottsdale Princess op 30 jan 2024
Thanks for the perfect score, Darren. We look forward to welcoming you back again soon.

10/10 – Uitstekend

William, Edmonds

Reisde met een groep, Zakenreiziger, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It's the Fairmont, and it really lives up to expectations. If you can swing it, do it. Especially the Gold option, pretty fantastic.
4 nachten verbleven in januari 2024
Reactie van Fairmont Scottsdale Princess op 29 jan 2024
Thank you for the great review, William. We're so excited to hear you enjoyed your stay with us. We look forward to welcoming you back again soon.

10/10 – Uitstekend

Erica

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
This place is such a gem. The resort is beautiful and the service was exceptional.
2 nachten verbleven in januari 2024
Reactie van Fairmont Scottsdale Princess op 26 jan 2024
Thanks for the great feedback, we're so happy to hear you enjoyed your stay. We look forward to seeing you again soon.

8/10 – Goed

Kellie A

Positief: Netheid
It was raining and there were flooded areas or deep water off of stairs. There should be an effort to clear once rain passed and or place signage. Also room service incredibly expensive and when it came (over an hour) it was cold. My colleague had the same experience.
2 nachten verbleven in januari 2024
Reactie van Fairmont Scottsdale Princess op 25 jan 2024
Dear Kellie A,Thank you for staying at the Princess and for taking the time to leave your important feedback. Please know we take guest feedback seriously, so we very much appreciate your review. We hope that the rest of your stay was enjoyable and that we have the opportunity to welcome you back again soon.