Nothing but problems once I made my reservation! I paid extra to have an early check in, but was told when I arrived at the early time that the room was not ready. I had to come back 2 hours later, being from out of town and had an event to get to by 5pm, I waited in the parking lot. I saw many people go in with luggage and never come back out as I did, I received my text with the room number and code @ 3:30 but it said that I couldn't check in before 4:00. At 3:55 I went in to check in, I was entering the code to the assigned room when the door suddenly opened and this room was already occupied. I went back to the front desk to ask why if check in was at 4:00 pm, there were people in my assigned room prior to me getting there? They made the people leave, had a maid " re clean" the room. I remember seeing these people in the parking lot about an hour before, so they had to have been allowed to check in early as I assume all the other people that went in and didn't come back out did as well. I was told my early check in charge would be refunded. I haven't seen it yet. These are just the problems I had getting into the room, once I got into the room the problems continued. The remote for the front area TV was in pieces, I had to hold it together to get it to work, so I thought since the couch was so dirty I would turn on the TV in the bedroom, it turned on but said there was no signal. This was not the end of the issues I had, I will never stay here or with this corp again.