Een koelkast/vriezer, een magnetron, een oven, een kookplaat

Beoordelingen van Sonesta ES Suites Scottsdale Paradise Valley

3 out of 5
Sonesta ES Suites Scottsdale Paradise Valley
6040 N Scottsdale Rd, Paradise Valley, AZ

Beoordelingen

9,2

Fantastisch

Gastenscore: 10 - Uitstekend. 544 van 797 beoordelingen" "
Gastenscore: 8 - Goed. 188 van 797 beoordelingen" "
Gastenscore: 6 - Redelijk. 48 van 797 beoordelingen" "
Gastenscore: 4 - Matig. 9 van 797 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 8 van 797 beoordelingen" "

9,4/10

Netheid

9,4/10

Personeel en service

9,0/10

Voorzieningen

9,0/10

Staat van de accommodatie en faciliteiten

8,8/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Marco

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Prima hotel
Prima hotel. Vriendelijk personeel. Zeer grote schone kamer met veel voorzieningen. Keuken met kookgegenheid, magnetron, afwasmachine en voldoende keukengerei. Aparte zithoek met bank, kingsize bed. Gratis voor Amerikaanse begrippen uitgebreid ontbijt. Mooie ligging vlakbij old town met vele restaurants.
2 nachten verbleven in mei 2019
Reactie van Edie op 31 mei 2019
Thank you for your review. Our staff’s friendly service is recognized by many guests and we look forward to sharing your review with all of them. As you mentioned our spacious, clean, and newly renovated suites with separate living space and full kitchen provide the comforts of home. It’s great to hear that you enjoyed our daily complimentary breakfast and our excellent location within minutes of Old Town’s many restaurants, shops, art galleries, and nightlife. Thanks again and we hope you will consider our hotel if back in Scottsdale!

10/10 – Uitstekend

Judith

Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I chose this lodging based on other's reviews and price. It is a very nice property, with friendly staff. My room was quite spacious and very clean. The pool is a plus . I stayed only one night as I was traveling elsewhere.
1 nacht verbleven in mei 2024
Reactie van Customer Service op 14 mei 2024
Judith, thank you for sharing your delightful experience at Sonesta ES Suites Scottsdale Paradise Valley. We are pleased to learn you found value in our accommodation and that you enjoyed the space and cleanliness of your room. Knowing that our amiable team members contributed to your positive experience is rewarding. Our pool is indeed a much-loved feature by our guests and we're happy to find out you appreciated it as well. We hope that you choose to stay with us again the next time your travels bring you our way. Safe journeys always!

8/10 – Goed

kamran

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great location and very friendly staff. It was great experience.
2 nachten verbleven in mei 2024
Reactie van Customer Service op 13 mei 2024
Kamran, it's wonderful to hear you had a great experience at Sonesta ES Suites Scottsdale Paradise Valley! We're delighted you found our location pleasing and appreciated our friendly team members. Looking forward to your return visit.

10/10 – Uitstekend

Kenneth

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Good location and nice amenities
2 nachten verbleven in mei 2024
Reactie van Customer Service op 10 mei 2024
Kenneth, thank you for your wonderful feedback. We're thrilled you favored the convenient location and pleasing amenities at Sonesta ES Suites Scottsdale Paradise Valley. We can't wait to welcome you back for another memorable stay.

10/10 – Uitstekend

Adesina

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
.
3 nachten verbleven in mei 2024
Reactie van Customer Service op 10 mei 2024
Adesina, thank you for spending your time leaving us a review. Sonesta ES Suites Scottsdale Paradise Valley is delighted that your stay with us was satisfactory. We're thrilled you had a fantastic experience and we hope to see you again soon!

8/10 – Goed

eveleen

Reisde met partner
Positief: Voorzieningen
It was very nice room was beautiful
3 nachten verbleven in februari 2024
Reactie van Customer Service op 9 mei 2024
Eveleen, thank you for sharing your positive experiences at Sonesta ES Suites Scottsdale Paradise Valley. We're delighted you enjoyed the elegance of our rooms. Your satisfaction is essential to us, and we look forward to serving you in the future.

8/10 – Goed

Diana

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
They need more options for breakfast. The breakfast chorizo is offered all during the week, with one day of bacon and sausage on weekends. Menu the same overyday. We we're there 3 week's. Angie is wonderful, alowith william, Mike, and pool gentlemen.
21 nachten verbleven in april 2024
Reactie van Customer Service op 9 mei 2024
Diana, it's great to hear that you had an extended stay at Sonesta ES Suites Scottsdale Paradise Valley! Your suggestions regarding breakfast diversity have been noted. We're glad that Angie, William, Mike, and our pool colleague enriched your experience. We hope to see you again for an even better experience next time!

10/10 – Uitstekend

Gary M

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
I hardly ever leave reviews, However, in this case we "had to" -- I had booked for an anniversary stay, was nervous and wanted everything to be great and surprise my wife... I had some questions and request regarding flowers being delivered and placed in the room before check-in -- other small items along with additional allergy cleaning etc. Talked to (Mgr.) Kelsey directly at the property a "couple of times" before the trip, she was absolutely wonderful to work with - took care of all of my concerns and put me at ease. So grateful to her, customer service above and beyond. Upon check-in, an older gentleman "Mike" took care of us, and he was "awesome". He was so friendly, great personality and helpful. We so enjoyed him - again wonderful customer service... That is missing in a lot of places today. The entire staff from morning breakfast to housekeeping were so nice as well -- They all made this an enjoyable anniversary trip and experience... My sincere thanks to all - especially Kelsey and Mike for getting everything started on the right track!!! G Mills
10 nachten verbleven in april 2024
Reactie van Customer Service op 9 mei 2024
Gary, it's wonderful to hear that you had such a memorable anniversary stay at the Sonesta ES Suites Scottsdale Paradise Valley. We truly appreciate your kind words about your experiences with our team members, especially Kelsey and Mike. It's great their dedication and hard work made a difference to your visit. Our whole team strives to provide outstanding customer service and we pride ourselves on making all our guests feel valued and at ease. We look forward to welcoming you back on future occasions.

10/10 – Uitstekend

Chang

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Big rooms, good price, great breakfast
1 nacht verbleven in april 2024
Reactie van Customer Service op 6 mei 2024
Chang, it's wonderful to hear that Sonesta ES Suites Scottsdale Paradise Valley met your expectations with our spacious accommodations, value for money, and enjoyable breakfast. We appreciate your positive feedback and look forward to welcoming you again in the future.

8/10 – Goed

Arnaldo

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The food for breakfast was excellent. The room was good, but not great, showing signs of wear in places and maintained satisfactory but not exceptional. Room service was a bit of a letdown every 3rd day. Every other day would have been much better.
5 nachten verbleven in april 2024
Reactie van Customer Service op 27 apr 2024
Arnaldo, we appreciate your kind words about breakfast at Sonesta ES Suites Scottsdale Paradise Valley. Thank you for pointing out aspects of the room that need attention. We strive for excellence, profound room maintenance, and frequent room service, so we take your feedback seriously. Consideration for more frequent room service will be taken under advisement. We hope to see you again soon for another memorable stay.

10/10 – Uitstekend

Dennis

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in april 2024
Reactie van Customer Service op 26 apr 2024
Dennis, it's delightful to hear that your stay at Sonesta ES Suites Scottsdale Paradise Valley met your expectations. We truly appreciate your excellent rating and look forward to welcoming you back in the future!

10/10 – Uitstekend

Amy

1 nacht verbleven in april 2024
Reactie van Customer Service op 13 mei 2024
Amy, thank you for choosing Sonesta ES Suites Scottsdale Paradise Valley. Knowing you've rated your stay highly makes our team members joyous. We hope to have the opportunity to serve you again in future. Safe travels!

10/10 – Uitstekend

Lisa, Okemos

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Pool area was noisy - mgt was responsive in requesting loud group to locate further from rooms. Exit to Outdoor stairs (just outside rm 122) - the 1st tread at the top of the stair is angling downward - potential hazard. Very Comfortable - more so than many hotels we have stayed at !!!
2 nachten verbleven in april 2024
Reactie van Customer Service op 23 apr 2024
Lisa, thank you for your valued feedback. We're delighted to hear you found the Sonesta ES Suites Scottsdale Paradise Valley to provide a high level of comfort. It's reassuring to know our management took prompt action in response to the noise near the pool area. Your mention of the outdoor stairs is noted, and we are looking into addressing such concerns. We greatly appreciate your insight and are eager for your next stay with us!

10/10 – Uitstekend

david

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I liked the amenities
5 nachten verbleven in april 2024
Reactie van Customer Service op 20 apr 2024
David, it's fantastic to hear that you enjoyed the offerings at Sonesta ES Suites Scottsdale Paradise Valley. It's our delight to ensure our guests have everything they need for a comfortable stay. We hope to see you return in the near future!

10/10 – Uitstekend

Sharre

Reisde met een groep, Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Convenient for golf, shopping and visiting friends and family!
2 nachten verbleven in april 2024
Reactie van Customer Service op 19 apr 2024
Sharre, it's great to hear that you found Sonesta ES Suites Scottsdale Paradise Valley conveniently located for both leisure activities and connecting with loved ones. We're glad you enjoyed your stay, and we look forward to welcoming you back on your next visit to the area.

10/10 – Uitstekend

Yuliana

2 nachten verbleven in april 2024
Reactie van Customer Service op 2 mei 2024
Yuliana, it's fantastic to hear you enjoyed your experience at Sonesta ES Suites Scottsdale Paradise Valley. We truly value your feedback and we're thrilled that we were able to deliver an excellent accommodation. We look forward to having the opportunity to welcome you back in the future.

8/10 – Goed

David

1 nacht verbleven in april 2024
Reactie van Customer Service op 2 mei 2024
David, it's great to see a solid rating for Sonesta ES Suites Scottsdale Paradise Valley! We would love to hear more about your stay, as feedback helps us continually improve our guest experience. Next time you stay, please feel free to share more details. Thank you for choosing us and we look forward to your next visit.

10/10 – Uitstekend

Lara, Okotoks

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We really enjoyed our 8 day stay. The two bedroom apartment with ensuites allowed our family much needed privacy. The fully equipped kitchen allowed us to cook our own meals so we saved money not eating out. We also enjoyed the pool and hot tub! If we ever go back to Scottsdale we would definitely go back.
8 nachten verbleven in maart 2024
Reactie van Customer Service op 9 apr 2024
Lara, we're thrilled to hear about the wonderful time you had at Sonesta ES Suites Scottsdale Paradise Valley. It's great to know that our two-bedroom apartment, equipped kitchen, and pool facilities contributed positively to your extended stay. We love making families feel at home while providing options that offer convenience and savings. Your decision to return is the highest compliment we could receive. We're looking forward to hosting your family again upon your next visit to Scottsdale.

4/10 – Matig

WALTER, FARMINGTON

Reisde met partner
Positief: Netheid
Both our backs hurt in the morning from the bed and the air conditioner did not work good! We booked on Expedia and it said Pet Friendly and showed no extra charge on the site and when we checked in we showed that to the ck in clerk so he gave us a 5 dollar parking credit but charged 25 dollars for our small dog! The breakfast was limited but good!
1 nacht verbleven in april 2024
Reactie van Customer Service op 9 apr 2024
Walter, it's unfortunate to hear that you had some discomforts during your stay. We regret that you found the bed not to your liking and encountered issues with the air conditioning. Your comments regarding the pet fee are also noted and will be addressed to ensure clear communication on our policies. It is, however, reassuring to hear that you found our breakfast offering satisfactory. We appreciate all feedback to enhance our guests' experiences. We hope for the opportunity to better serve you on a future visit.

10/10 – Uitstekend

Jeffrey

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Room had every thing we needed and was spacious and clean. The staff was very friendly and helpful. We will definitely stay here again.
4 nachten verbleven in maart 2024
Reactie van Customer Service op 1 apr 2024
Jeffrey, we're thrilled to hear about your positive stay at the Sonesta ES Suites Scottsdale Paradise Valley. It's wonderful that you found the room to provide everything you needed and appreciated its spaciousness and cleanliness. Moreover, your kind words for our friendly and helpful team members really brighten our day! We're eagerly waiting for your return!

10/10 – Uitstekend

Prakash

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Limited breakfast time on weekends: 7--9AM
2 nachten verbleven in maart 2024
Reactie van Customer Service op 2 apr 2024
Prakash, thank you for sharing your feedback. At Sonesta ES Suites Scottsdale Paradise Valley, we value your input and we're pleased to learn you had a positive stay. Your observation on breakfast timing is also noted and will be considered for future improvements. We look forward to the opportunity of welcoming you back.

6/10 – Redelijk

Jane

Reisde met familie
Positief: Netheid, voorzieningen
No regular room service and we were not informed about it at checkout. Otherwise nice clean and comfortable hotel with good breakfast and friendly front desk.
2 nachten verbleven in maart 2024
Reactie van Customer Service op 1 apr 2024
Jane, we appreciate you taking the time to share feedback about your recent stay. Your remarks concerning housekeeping service have been noted. We are gratified to hear you found our accommodation clean, comfortable, and our breakfast gratifying. Our front desk team enjoys ensuring our guests feel welcome. Your observations help us improve the experience for future guests. We hope to welcome you back for a seamless stay.

10/10 – Uitstekend

VERONICA

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Perfect for a family vacation
2 nachten verbleven in maart 2024
Reactie van Customer Service op 27 mrt 2024
Veronica, it's heartening to hear that Sonesta ES Suites Scottsdale Paradise Valley was a perfect match for your family vacation. We strive to provide an exceptional experience for all our guests, and we're so pleased that you enjoyed your stay. We look forward to welcoming you and your family for more memorable moments in the future.

10/10 – Uitstekend

Lisa R

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
We had a lovely stay
1 nacht verbleven in maart 2024
Reactie van Customer Service op 16 mrt 2024
Lisa, it's terrific to hear that you had a delightful stay at Sonesta ES Suites Scottsdale Paradise Valley. We appreciate your feedback and look forward to welcoming you back in the future.

10/10 – Uitstekend

Laurie

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
We stayed for 2 weeks. It was very quiet and staff was wonderful and helpful. Breakfast was great every day and someone always asking if you need anything! Laundry room was clean and easy to use. Pool is very nice. All in all a nice experience
14 nachten verbleven in februari 2024

10/10 – Uitstekend

Michael Harvey

Reisde met partner
Positief: Netheid, personeel en service en voorzieningen
Excellent base for all kinds of activities and dining.
7 nachten verbleven in februari 2024
Reactie van Customer Service op 7 mrt 2024
Michael, thank you for your valuable feedback. It's wonderful to hear that your stay at the Sonesta ES Suites Scottsdale Paradise Valley served as a fantastic hub for activities and dining experiences. We strive to offer our guests a convenient and versatile location and we're glad to note we hit the mark with you. We look forward to welcoming you back in the future.

10/10 – Uitstekend

Robert

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff was very nice.
5 nachten verbleven in februari 2024
Reactie van Customer Service op 2 mrt 2024
Robert, it's wonderful to hear that our team members at Sonesta ES Suites Scottsdale Paradise Valley made a positive impression during your visit. They'll be pleased to hear you appreciated their kindness. We welcome the opportunity to serve you again in the future.

10/10 – Uitstekend

Sherry

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Clean, full kitchen, bbq area, great pool, spa and bed was comfortable 👌
3 nachten verbleven in februari 2024
Reactie van Customer Service op 24 feb 2024
Sherry, it's wonderful to hear how much you enjoyed your stay at Sonesta ES Suites Scottsdale Paradise Valley. We're thrilled that the equipped kitchen, barbecue area, and our excellent recreational facilities matched your expectations. We're also glad to know that you found our beds to be comfortable. We hope to have the pleasure of your stay again in the near future.

10/10 – Uitstekend

Catherine

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The suite was large, updated and very clean. The kitchen had some stainless steel cookware which was a real plus…most rentals have damaged teflon. The staff made us feel so welcomed. Everything about our stay there was excellent.
7 nachten verbleven in februari 2024
Reactie van Customer Service op 18 feb 2024
Catherine, it's fantastic to hear such positive feedback about your stay at Sonesta ES Suites Scottsdale Paradise Valley. We're thrilled you appreciated the spacious, modern suites and the high-quality kitchen features. It's equally wonderful to know that our team members helped make you feel welcome. We strive to provide excellent experiences, and it seems we succeeded with your visit. Looking forward to hosting you again in the future!

8/10 – Goed

Sateesh

Zakenreiziger, Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Overalll, good. clean property, friendly front desk staff
2 nachten verbleven in februari 2024
Reactie van Customer Service op 16 feb 2024
Sateesh, we appreciate your feedback on your recent stay at Sonesta ES Suites Scottsdale Paradise Valley. It's delightful to hear your praise for our well-maintained premises and courteous front desk team members. Thank you for choosing us, and we hope to serve you again soon.

10/10 – Uitstekend

Geverifieerde reiziger

Excellent experience. Staff very professional and helpful. Special thanks to Mike at front desk. We would stay again.
5 nachten verbleven in februari 2024
Reactie van Customer Service op 15 feb 2024
It's wonderful to hear about your excellent experience at Sonesta ES Suites Scottsdale Paradise Valley. Our goal is to maintain a professional and supportive environment, and it's reassuring to know that Mike was a positive aspect of your stay. We eagerly anticipate your next visit.

8/10 – Goed

Paula

Reisde met partner
Positief: Voorzieningen
Rooms seemed a bit dark. Room cleaning not always satisfactory. Crumbs left on floor in kitchen area. Would be nice to have coffee and tea available all day in lobby.
22 nachten verbleven in januari 2024
Reactie van Customer Service op 15 feb 2024
Paula, thank you for sharing your experience at Sonesta ES Suites Scottsdale Paradise Valley. We're glad you stayed with us. We note the feedback about the lighting and room cleanliness, and our team is addressing these points. Your suggestion to extend the availability of coffee and tea in the lobby throughout the day is also duly noted. We continually strive to enhance the guest experience. We're looking forward to welcoming you back for an even better stay.

10/10 – Uitstekend

Gail

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
4 nachten verbleven in februari 2024
Reactie van Customer Service op 16 feb 2024
Thank you for the fantastic rating, Gail!It's outstanding you had such a wonderful experience at Sonesta ES Suites Scottsdale Paradise Valley. We care about the satisfaction of our guests. We can't wait to see you again soon!

10/10 – Uitstekend

Michael, Broomfield

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Everyrhing was great
3 nachten verbleven in februari 2024
Reactie van Customer Service op 12 feb 2024
Michael, thank you for the wonderful feedback! We're ecstatic to know your stay at Sonesta ES Suites Scottsdale Paradise Valley met your expectations. Our team members strive to provide an optimal experience for all of our guests. Looking forward to welcoming you back in the future!

10/10 – Uitstekend

Julie

Zakenreiziger, Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Enjoyed outdoor pool and hot tub.
3 nachten verbleven in januari 2024
Reactie van Customer Service op 8 feb 2024
Julie, we are thrilled to hear that you enjoyed the outdoor pool and hot tub at Sonesta ES Suites Scottsdale Paradise Valley. We hope to see you again soon for another relaxing visit. Thank you for your wonderful review.

10/10 – Uitstekend

John

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Liked the two-bedroom suitr
The two-bedroom suite worked very well for a couple and an adult traveling together. The common area was adequate. Good location.
5 nachten verbleven in januari 2024
Reactie van Customer Service op 5 feb 2024
John, it's wonderful to hear that the two-bedroom suite at Sonesta ES Suites Scottsdale Paradise Valley was a good fit for your travel group. We're glad you found our common area suitable and the location advantageous. We truly appreciate your feedback and look forward to hosting your group again soon.

10/10 – Uitstekend

Kimberly Marsh

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff has been extremely kind and helpful. My room was inviting and lovely. Sheets and towels smelled good. The room was quiet and breakfast was good. Thank you!
1 nacht verbleven in februari 2024
Reactie van Customer Service op 4 feb 2024
Kimberly, it's wonderful to hear that you had such an enjoyable stay at Sonesta ES Suites Scottsdale Paradise Valley. We're thrilled our team members contributed to your experience and you found the room to be cozy and quiet. Your kind words on our pleasing scents of sheets and towels, as well as our breakfast, are appreciated. We can't wait to welcome you back for another inviting and comfortable stay.

10/10 – Uitstekend

Leticia

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I love the two bedroom suites with two bathrooms. Awesom for our little family. The staff is friendly and it’s clean and close to everything. It’s definitely a great experience!
Reactie van Customer Service op 3 feb 2024
Leticia, thank you for your fantastic review of Sonesta ES Suites Scottsdale Paradise Valley. We're delighted to hear that you found our two-bedroom suite perfect for your family's needs. Our team members strive to maintain a clean environment and provide friendly service; knowing we achieved this during your stay is immensely rewarding. We're also glad to hear you found our convenient location beneficial. Your compliments truly motivate us! We look forward to your next stay with us for another great experience.

8/10 – Goed

Kenneth, LEXINGTON

Negatief: Netheid
No room clean up 3 days extended room one night and would not clean room
1 nacht verbleven in januari 2024
Reactie van Customer Service op 1 feb 2024
Kenneth, it's regrettable that you experienced some difficulties with housekeeping during your extension. We aim to maintain a high standard of cleanliness and your feedback provides us with an opportunity to assess our procedures. We appreciate your stay at Sonesta ES Suites Scottsdale Paradise Valley and thank you for your feedback as we continually aim to improve our guest experience.

10/10 – Uitstekend

Deborah

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I have been coming to this property since 2009, first for work and now for a bit of a winter getaway. What has remained true through the years and ownership changes is the friendliness of the staff. This spot is great as it is close to many food and shopping options.
2 nachten verbleven in januari 2024
Reactie van Customer Service op 29 jan 2024
Deborah, thank you for your ongoing support for Sonesta ES Suites Scottsdale Paradise Valley. We're absolutely thrilled to have been welcoming you since 2009, both for work and for relaxing winter getaways. It's rewarding to know that our team's consistent friendliness has been a stand-out feature during your stays. We're also delighted that you appreciate our prime location near several food and shopping establishments. We look forward to welcoming you back in the near future!

10/10 – Uitstekend

MIGUEL

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Únicamente el refrigerador hace mucho ruido
9 nachten verbleven in januari 2024
Reactie van Customer Service op 29 jan 2024
Miguel, es maravilloso saber que tu estadía general en Sonesta ES Suites Scottsdale Paradise Valley fue positiva. Sin embargo, también tomamos nota de su comentario sobre el ruido del frigorífico. Nuestro equipo investigará esto para garantizar la comodidad de nuestros huéspedes. Gracias por tus comentarios y esperamos verte de regreso pronto.

10/10 – Uitstekend

Sarah

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff was extremely friendly and accommodating. We ran into some issues with our flights changing and they worked with us on early check in and late check out, which was great. The breakfast was super good, the rooms clean. Overall it was a great stay and we definitely will be back!
3 nachten verbleven in januari 2024
Reactie van Customer Service op 27 jan 2024
Sarah, it's wonderfully encouraging to hear about your positive experience at Sonesta ES Suites Scottsdale Paradise Valley. Our team members always aim to be helpful and accommodating, and it's fantastic to see they achieved that during your stay. We're delighted you enjoyed the breakfast and found the rooms well-maintained. We eagerly anticipate your return. Thank you for this delightful feedback!

8/10 – Goed

amanda

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Upon arrival
6 nachten verbleven in januari 2024
Reactie van Customer Service op 25 jan 2024
Amanda, thank you for choosing Sonesta ES Suites Scottsdale Paradise Valley for your recent stay. It sounds like your visit didn't start as smoothly as it could have. We take note of this area for improvement while also working towards enhancing every guest's experience. We hope to see you again and have another opportunity to serve you better.

10/10 – Uitstekend

Michael

Reisde met huisdieren
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
7 nachten verbleven in januari 2024
Reactie van Customer Service op 22 jan 2024
Thank you for the 5/5 rating, Michael!It's excellent you enjoyed your time at Sonesta ES Suites Scottsdale Paradise Valley so much and that we could exceed your expectations. That's what we like to see! We can't wait to share another fantastic experience with you soon.

10/10 – Uitstekend

Robert

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Excellent service at reception desk & in the breakfast area. They truly seemed to enjoy their jobs. Breakfast was also excellent. Comfortable & spacious rooms. We’ll be back!
3 nachten verbleven in januari 2024
Reactie van Customer Service op 19 jan 2024
Robert, it's heartening to know you appreciated the warm hospitality of our team members at the reception and breakfast area at Sonesta ES Suites Scottsdale Paradise Valley. We're pleased that the breakfast and room comforts were to your liking too. We eagerly anticipate your return, ensuring your next experience is as welcoming as the previous one.

4/10 – Matig

John

Reisde met familie
Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
ABANDON HOPE ALL YE…
The facilities were very run down and far from modern. Unfortunately, the ceiling in the shower was bubbling paint and moldy from neglect, which is gross. Not once during my stay did housekeeping come by to replace towels or empty the trash. The front desk had a vending machine where you could purchase candy but not shaving cream or toothpaste. They charged an additional undisclosed parking fee and an additional 40 dollar incidental fee (no idea what this could have covered since it was an up front advanced charge) which were not disclosed when I supposedly paid in full well in advance via hotels.com. Also, the walls were paper thin and I could hear nearly everything that was going on in the rooms adjacent and above at all hours of the night. The breakfast that was offered was as bottom barrel as it gets - crappy watery and leaking powdered eggs and microwaved sausage patties. I am not a picky person and I’ve lived in extremely austere conditions so my bar is low. This place just wqs plain not good. This is all a reflection of ownership and management and not on the individual emplyees. There are so many other options nearby 1 I’d recommend staying away.
2 nachten verbleven in januari 2024
Reactie van Customer Service op 19 jan 2024
John, we sincerely regret reading about your dissatisfaction with your recent stay. Distress over the room's maintenance and cleanliness are concerns we take earnestly, and we feel sorry for not meeting your expectations. Our team members are committed to continual improvement of guest experience and your feedback is valuable in driving that goal.In regards to your comment about the vending machine and the undisclosed fees, your suggestion highlights a crucial area for us to consider and work upon. Noise disturbances during your stay is truly regrettable as we aim to assure tranquility for all guests. We are also sorry to hear that the breakfast didn't live up to your expectations.We encourage you to consider us again in the future to demonstrate our commitment to improvement and to better serve you. Your insightful feedback is crucial to us as we persistently strive to elevate the guest experience. We hope to have the opportunity to welcome you back soon.

8/10 – Goed

michaela

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great room but bed was really hard.
1 nacht verbleven in januari 2024
Reactie van Customer Service op 14 jan 2024
Thanks for the great rating, Michaela!We are always working very hard to provide the best experiences for all of our guests. It's great to see that you enjoyed yourself! We hope you plan on visiting Sonesta ES Suites Scottsdale Paradise Valley soon, we'd love to have you back!

8/10 – Goed

Dana

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in januari 2024
Reactie van Customer Service op 12 jan 2024
Thank you for the great rating, Dana!It's great your time at Sonesta ES Suites Scottsdale Paradise Valley was so pleasant! We strive for excellence so we look forward to hosting you again soon for an even better experience.Thanks again for the feedback!

8/10 – Goed

Jan

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in december 2023
Reactie van Customer Service op 8 jan 2024
Thanks for the amazing rating, Jan!We're thrilled you enjoyed your time at Sonesta ES Suites Scottsdale Paradise Valley so much! We look forward to sharing an even better experience with you soon. Have a lovely day!

10/10 – Uitstekend

Barbara

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in januari 2024
Reactie van Customer Service op 13 jan 2024
Barbara, we're thrilled you enjoyed your stay at Sonesta ES Suites Scottsdale Paradise Valley. Thank you for your rating — we look forward to welcoming you back soon on your next visit. Safe travels!