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Beoordelingen van Hotel LeBlanc, BW Signature Collection

3 out of 5
Hotel LeBlanc, BW Signature Collection
114 Pickel St, Pigeon Forge, TN

Beoordelingen

7,8

Goed

Gastenscore: 10 - Uitstekend. 407 van 1013 beoordelingen" "
Gastenscore: 8 - Goed. 277 van 1013 beoordelingen" "
Gastenscore: 6 - Redelijk. 147 van 1013 beoordelingen" "
Gastenscore: 4 - Matig. 93 van 1013 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 89 van 1013 beoordelingen" "

8,2/10

Netheid

8,0/10

Personeel en service

7,2/10

Voorzieningen

7,8/10

Staat van de accommodatie en faciliteiten

8,0/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

Henry

Reisde met partner
I expected more from a BW Signature property. Overall it was fine. Room had fresh finishes, clean tiled floors. The sink was literally 3 inches from the door. They came and swapped out our towels and removed trash, but didn’t change linens or make beds. It was quiet, good location, ample parking. We didn’t eat the comp breakfast offered but it looked tasty.
3 nachten verbleven in mei 2024

10/10 – Uitstekend

Ricky

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
4 nachten verbleven in mei 2024

10/10 – Uitstekend

Robert

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in mei 2024

8/10 – Goed

Krystal

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The property was very clean!
2 nachten verbleven in mei 2024
Reactie van Manager. op 22 mei 2024
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. We hope you will come back and see us again soon.

10/10 – Uitstekend

Dalton

Positief: Personeel en service, staat van de accommodatie en faciliteiten
1 nacht verbleven in mei 2024

10/10 – Uitstekend

Shaula

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Enjoyed my stay at Hotel LeBlanc. They sent text messages to check on me, although I didn't respond to the messages, I appreciated the thought. My only two complaint- parking is a little hard with a bigger vehicle and the elevator is fairly slow. Other than that, it was a great stay!
4 nachten verbleven in mei 2024

8/10 – Goed

Theresa

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very close to most attractions in the area. Reasonable rates for the area. Very clean and comfortable.
1 nacht verbleven in mei 2024

10/10 – Uitstekend

Gouri

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very nice experience and great rooms
1 nacht verbleven in mei 2024
Reactie van Manager. op 20 mei 2024
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback.

8/10 – Goed

Allen

Reisde met familie
Thin walls in this place, you can hear everything going on in the room next door.
1 nacht verbleven in mei 2024
Reactie van Manager. op 20 mei 2024
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback.

8/10 – Goed

Chad

Positief: Netheid
2 nachten verbleven in mei 2024

10/10 – Uitstekend

Jeff, gap Mills

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We Really enjoyed everything but the scent of the cleaning agent's used was very becoming
4 nachten verbleven in mei 2024
Reactie van Manager. op 18 mei 2024
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback.

8/10 – Goed

Justin

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The room was clean, the bed comfortable, the shower was clean with plenty of water pressure. The room served its purpose.
3 nachten verbleven in mei 2024
Reactie van Manager. op 14 mei 2024
Dear Justin,Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback.

10/10 – Uitstekend

Patty

Reisde met partner
Positief: Netheid, personeel en service
It’s a nice place, needs some freshening, a little dated. Would rather have more storage where the 2nd sink is, only 2 small drawers overall nice
1 nacht verbleven in mei 2024
Reactie van Manager. op 14 mei 2024
Dear Patty,Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback.

2/10 – Ontzettend slecht

Kyaisha

Negatief: Netheid, personeel en service
2 nachten verbleven in maart 2024
Reactie van Manager. op 12 mei 2024
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations.

10/10 – Uitstekend

Becki

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in mei 2024
Reactie van Manager. op 10 mei 2024
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback.

10/10 – Uitstekend

Mark

1 nacht verbleven in mei 2024

8/10 – Goed

Susanne

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The driveway into the property was a steep
2 nachten verbleven in april 2024
Reactie van Manager. op 4 mei 2024
Dear Susanne,Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. Sincerely,ManagerHotel LeBlanc, BW Signature Collection

10/10 – Uitstekend

Kathy

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Large, clean rooms and the staff was very helpful!
2 nachten verbleven in april 2024
Reactie van Manager. op 4 mei 2024
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. Sincerely,ManagerHotel LeBlanc, BW Signature Collection

8/10 – Goed

Myranda

Reisde met partner, Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Negatief: Personeel en service
The property itself was amazing, clean, felt safe, was in a good location with mini golf right next door. It close to anything and everything you would want to do within pigeon forge and not from the road to take you to Gatlinburg . I would recommend this hotel. The breakfast was decent and it wasn’t very busy at all. The only thing that I would have to argue against and I think could be adjusted is the front desk staff - i only seen 1 male and 1 female they stare A LOT. while you’re eating breakfast, while you’re walking in the hotel they will not glance - they noticeably stare at you and make it very uncomfortable. They don’t smile and instead just give a straight look at you. They never say welcome or how’re you, it’s just staring every single time you walk past them or near them, or sit in the lobby. I find it rude.
3 nachten verbleven in april 2024

8/10 – Goed

Madelyn

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The staff was very friendly, and the property was very clean. Our only problem was that the floors in our room weren't getting cleaned.
4 nachten verbleven in april 2024

10/10 – Uitstekend

Rochelle, Lithonia

2 nachten verbleven in april 2024

10/10 – Uitstekend

James

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in april 2024
Reactie van Manager. op 25 apr 2024
Dear JamesThank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me at 8654532999.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,43198 PropertyManagerHotel LeBlanc, BW Signature Collection

10/10 – Uitstekend

Stephen

Reisde met een groep
N/a
1 nacht verbleven in april 2024

10/10 – Uitstekend

Stephanie

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff was very friendly. Even with the main road close to hotel, noise was not excessive. Hotel was clean.
4 nachten verbleven in april 2024

10/10 – Uitstekend

Denesha, Fort Lauderdale

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I was impressed
3 nachten verbleven in april 2024

2/10 – Ontzettend slecht

Jacob

Reisde met familie
We drove over ten hours to Tennessee for a wedding. We always book our hotels with our card but pay cash once we get there due to our bank not liking the state and locking our card. Usually when the hotel calls to confirm our reservation they inform us if they don’t accept cash and we book somewhere else. This location never informed us of this. After our long drive we get there to check in and the front desk was extremely rude through the whole process. We ended up being told that since we had to pay in cash even though our card was on file in the case of damages and what not we would no longer have a reservation and was canceled. So now we had no where to stay while being 1,000 miles from home! The front desk guy then told me I should have just paid over the phone with my card when I booked over two months ago. I asked if I could just call a family member and have them pay with their card over the phone now and I’ll just pay them when we get back with the cash I have on me to cover my room. He then proceeded to say no we don’t accept over the phone payments after just telling me they did. We ended up finding another hotel that accepted all forms of payment and had a nice trip. If you don’t want a hassle or run around with them changing on you last second beware of this place!
2 nachten verbleven in april 2024

10/10 – Uitstekend

Becky

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
It was a very good place. The staff was vey kind and thoughtful. Convenient to the activities that we were involved with. Would definitely use it again and recommend to others.
2 nachten verbleven in april 2024
Reactie van Manager. op 16 apr 2024
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me at 8654532999.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,43198 PropertyManagerHotel LeBlanc, BW Signature Collection

6/10 – Redelijk

Trevor

Reisde met partner
Hdhe
2 nachten verbleven in april 2024

2/10 – Ontzettend slecht

Daniela

Reisde met familie, Reisde met familie en kleine kinderen
Negatief: Personeel en service, voorzieningen
I should of know the moment I was checking in that this was not a good place to stay the front desk lady was so disrespectful giving me mean looks taking to me really rude I asked for a manager and she said that she didnt had time to call. Dirty room sheets, no towels in the room I asked to be room changed and front desk lady said that they didn't had another room available I asked for a refund she said no. So I left that place and stayed somewhere else
1 nacht verbleven in april 2024

8/10 – Goed

Laketa

Reisde met partner
Positief: Netheid, personeel en service
The hotel was clean The only complaint we had is that its very noisy in the hotel at night and the t.v. could use some cable and not the roku
2 nachten verbleven in april 2024

10/10 – Uitstekend

Peggy

1 nacht verbleven in april 2024

2/10 – Ontzettend slecht

tommy

Reisde met partner
Positief: Netheid, voorzieningen
Negatief: Personeel en service
Arrived at the place at around 1:45 wouldn't let us check in which the lady was rude the way she said which I'm 69 years old and been to pigeon forge a bunch of times and all the other motels let me go on to my room also had a king size bed room reserved for 2 months before we arrived and said something was going on with that room I took another room the house keeping lady was also rude the only thing good about the motel was dollar general was right in front of it I wouldn't recommend this place to anyone to stay at this was April 2nd thru the 5th 2024
3 nachten verbleven in april 2024

10/10 – Uitstekend

Heather

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
There was nothing we didnt like at this hotel. Clean rooms, friendly staff. The parking wasnt that great. It has very tight parking spaces but other than that. It was a 10 . We will definitely be staying here again!
5 nachten verbleven in maart 2024

6/10 – Redelijk

PATRICIA

Reisde met familie
Positief: Personeel en service
Appears old and dirty. King rooms are all handicap accommodated (mirrors down very low and off the wall.). No carpet on the floor. Bed was comfortable.
1 nacht verbleven in maart 2024

10/10 – Uitstekend

Marcilla

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I enjoyed the room but I was wanting the Hot Tub and Pool maybe it would be nice to invest in
2 nachten verbleven in maart 2024

2/10 – Ontzettend slecht

Randy

Reisde met partner
Negatief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The sink wouldn't drain and the walls are so thin you can hear people basically whispering in the room next door. ALSO, we were carrying our bags down to our vehicle 3 HOURS before checkout and someone came in and started prepping the room for the next person to stay in... We still had a few items left in the room and when we went back to get them the cleaning staff said "Oh, I thought y'all checked out already... I took your stuff (cellphone, charger, etc) down to the front desk... We hadn't even turned in our room keys yet.
3 nachten verbleven in maart 2024

8/10 – Goed

Jalisa

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Enjoyed the adjoining rooms for my family of 7.
2 nachten verbleven in maart 2024

10/10 – Uitstekend

jon

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Breakfast was awesome, close to everything. It was a great place to stay!
2 nachten verbleven in maart 2024

10/10 – Uitstekend

John

Positief: Netheid
1 nacht verbleven in maart 2024

8/10 – Goed

cindy

Reisde met familie
Positief: Personeel en service, staat van de accommodatie en faciliteiten
It could have been cleaner, but Pigeon Forge is a busy area and I'm sure the transits are hard on the property. But I would stay there again. Location was good
5 nachten verbleven in maart 2024

10/10 – Uitstekend

Jennifer

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
A great value for the price! The hotel is definitely newer and is very clean. A free great hot breakfast each day and friendly staff. The comfort of the bed is the only reason I didn’t give it 5 stars but overall a great stay for the price!
2 nachten verbleven in maart 2024

10/10 – Uitstekend

Karla

1 nacht verbleven in maart 2024

6/10 – Redelijk

Christie

Reisde met familie
Negatief: Personeel en service
2 nachten verbleven in maart 2024

6/10 – Redelijk

Savannah

Negatief: Personeel en service
1 nacht verbleven in maart 2024

10/10 – Uitstekend

Kimberly

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We really liked our stay here. Room was clean, beg was comfy, location was good for what we were doing for the weekend, and the price was great. There was a pretty large hole in the bathroom walls which didn’t bother us but I’m sure might potentially bother someone else, which is why I’m including it.
2 nachten verbleven in maart 2024

10/10 – Uitstekend

Brenda

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This place was really nice. It looked very clean. It was very convenient located behind a dollar tree store. If you needed something you could just walk to the dollar tree store. All shopping and fun activities were located right outside as well. No need for much driving. The place looked very neat. No bugs like roaches or anything like that. I would definitely book again

10/10 – Uitstekend

Ashish

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Good stay
2 nachten verbleven in maart 2024

8/10 – Goed

sherry

Reisde met partner
Clean spacious rooms. Good value.
1 nacht verbleven in maart 2024

10/10 – Uitstekend

Sarah

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
So impressed with the place. Looks just like the pictures. Beds very comfy! Very clean!
1 nacht verbleven in maart 2024

8/10 – Goed

Elizabeth

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
They didn’t have a pool, which I didn’t need but for possible future stays it would’ve been probably used. The price for the night that I stayed was superb. The only real issue was you could easily hear things going on outside of your room. I would still stay here again if the price was still good
1 nacht verbleven in maart 2024