Accommodatievoorzieningen

Beoordelingen van La Quinta Inn by Wyndham Pigeon Forge-Dollywood

2.5 out of 5

Beoordelingen

8,8

Uitstekend

Gastenscore: 10 - Uitstekend. 590 van 1004 beoordelingen" "
Gastenscore: 8 - Goed. 283 van 1004 beoordelingen" "
Gastenscore: 6 - Redelijk. 71 van 1004 beoordelingen" "
Gastenscore: 4 - Matig. 31 van 1004 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 29 van 1004 beoordelingen" "

9,0/10

Netheid

9,2/10

Personeel en service

8,6/10

Voorzieningen

8,8/10

Staat van de accommodatie en faciliteiten

8,8/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Desirae

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The property is tucked back away from all the noise of the road and really close to both Anakeesta and Dollywood. We had a lot of fun in Pigeon Forge!
2 nachten verbleven in mei 2024
Reactie van Mike op 25 mei 2024
Hello Desirae,Thank you for taking the time to submit such a great review! It is always a pleasure to receive positive feedback. We’re pleased to hear that our location was convenient for you, that you enjoyed your stay, and I will be sure to share your scores with our team who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to seeing you again on your next visit to Pigeon Forge. Travel safe and have a wonderful day!

10/10 – Uitstekend

Christie

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Property was small which made it less crowded and quieter, which we liked. The staff was friendly and the hotel was well maintained. Breakfast options were great!
3 nachten verbleven in mei 2024
Reactie van Mike op 24 mei 2024
Hello Christie,Thank you for your stay with us and for taking the time to share such a great review! We are very pleased that you enjoyed your stay and that everything went well! We look forward to seeing you again the next time you are in Pigeon Forge, and we always wish you safe and happy travels!

8/10 – Goed

david

Reisde met huisdieren, Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Pet friendly
3 nachten verbleven in mei 2024
Reactie van Mike op 22 mei 2024
Hello David,Thank you for your stay with us and for taking the time to share your review! We are very pleased that you enjoyed your stay with us and that our being pet friendly was a plus for you (our furry guests are welcomed just like everyone else)! We look forward to seeing you again when you are back in Pigeon Forge and we always wish you safe and happy travels!

10/10 – Uitstekend

Crystal

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Had a nice time, everyone was friendly and breakfast great!
2 nachten verbleven in mei 2024
Reactie van Mike op 20 mei 2024
Hello Crystal,Thank you for taking the time to submit such a great review! It is always a pleasure to receive positive feedback. I am particularly pleased that you enjoyed your stay with us and found the staff to be friendly and helpful. We are so fortunate to have a team that goes above and beyond when it comes to customer service. I will be sure to share your comments with our team, who I am certain will be encouraged by your kind words. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to seeing you in the future. We always wish you safe and happy travels!

10/10 – Uitstekend

Morghan

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We had an amazing stay during our visit to pigeon forge. Super convient location, clean, and staff was great! The complimentary breakfast was also a plus.
4 nachten verbleven in mei 2024
Reactie van Mike op 20 mei 2024
Hello Morghan,Thank you for taking the time to submit such a great review! It is always a pleasure to receive positive feedback. I am particularly pleased that you enjoyed your stay with us and found your accommodations to be clean and comfortable and the staff friendly and helpful. We are so fortunate to have a team that goes above and beyond when it comes to cleanliness and customer service. I will be sure to pass your comments on to our team, who I am certain will be encouraged by your kind words. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to seeing you again on your next visit to Pigeon Forge. Travel safe and have a wonderful day!

10/10 – Uitstekend

Margaret

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Spacious room clean beds pillows was great. Enjoyed be back in future.
3 nachten verbleven in mei 2024
Reactie van Mike op 22 mei 2024
Hello Margaret,Thank you for taking the time to submit such a great review! It is always a pleasure to receive positive feedback. We’re pleased to hear that you enjoyed your stay, and I will be sure to share your scores with our team who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to seeing you again on your next visit to Pigeon Forge. We always wish you safe and happy travels!

8/10 – Goed

Jodi

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff was pleasant, great parking, clean & safe!
1 nacht verbleven in mei 2024
Reactie van Mike op 18 mei 2024
Hello Jodi,Thank you for taking the time to submit such a great review! It is always a pleasure to receive positive feedback. I am particularly pleased that you enjoyed your stay with us and found your accommodations to be clean and comfortable and the staff friendly and helpful. We are so fortunate to have a team that goes above and beyond when it comes to cleanliness and customer service. I will be sure to pass your comments on to our team, who I am certain will be encouraged by your kind words. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to seeing you again on your next visit to Pigeon Forge. Travel safe and have a wonderful day!

10/10 – Uitstekend

Allison

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Beautiful hotel, quiet, peacful. Amenities are phenomenal
1 nacht verbleven in mei 2024
Reactie van Mike op 18 mei 2024
Hello Allison,Thank you for taking the time to submit such a great review! It is always a pleasure to receive positive feedback. We’re pleased to hear that you enjoyed your stay, and I will be sure to share your scores with our team who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to seeing you again on your next visit to Pigeon Forge. Travel safe and have a wonderful day!

6/10 – Redelijk

Joseph

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
A little noisy with the dogs and the doors slam by default. But a decent free breakfast and good location to Dollywood
3 nachten verbleven in mei 2024
Reactie van Mike op 13 mei 2024
Hello Joseph,Thank you for your stay with us and for taking the time to share your review! We do apologize for the issue with the noise and we will look into ways we can improve and minimize this. We are happy to hear that our location was convenient for you and that you enjoyed the breakfast! We hope to see you again in the future and we always wish you safe and happy travels!

8/10 – Goed

Karen

Reisde met partner
Positief: Voorzieningen, staat van de accommodatie en faciliteiten
Room prices are quite reasonable. Rooms are clean and bathrooms have ample amenities.
1 nacht verbleven in mei 2024
Reactie van Mike op 11 mei 2024
Hello Karen,Thank you for your stay and for taking the time to share such a wonderful review! We are very pleased that you enjoyed your stay and that your room was comfortable! We look forward to seeing you again the next time you are in our area, and we always wish you safe and happy travels!

10/10 – Uitstekend

Maryann

Reisde met partner
The hotel was very clean with a very attentive staff. Our room was clean everyday with fresh towels . Breakfast was very good with their location being perfect. There were many restaurants within walking distance. Believe me I will be staying there again. Hopefully this fall.
6 nachten verbleven in mei 2024
Reactie van Mike op 11 mei 2024
Hello Maryann,Thank you for your stay and for taking the time to share this fantastic review! We are very pleased that you enjoyed your stay and that our location was convenient for you! We look forward to seeing you and we do hope that you are able to return this fall (it's such a beautiful time of the year here)! As always, we wish you safe and happy travels!

10/10 – Uitstekend

Sherry

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice hotel! Good location.
2 nachten verbleven in mei 2024
Reactie van Sherri op 6 mei 2024
Hi Sherry. Thank you kindly for taking the time to provide your feedback. We're pleased to hear that you enjoyed your stay and found your accommodations to be clean and comfortable and our location convenient to many local restaurants and attractions. We hope to see you again on your next visit to Pigeon Forge. Travel safe and have a fantastic day!

2/10 – Ontzettend slecht

Cassidy

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in mei 2024
Reactie van Sherri op 7 mei 2024
Hello Cassidy,Thank you for your stay with us and for taking the time to share your review! We are saddened to hear that you did not enjoy your stay with us! We wish we had been made aware of any issues while you were with us so that we could have done our best to resolve them. If you would like to contact us to discuss the issues that arose during your stay we would really appreciate hearing from you! We do wish you safe and happy travels in the future!

10/10 – Uitstekend

Bien, Gaffney

Reisde met huisdieren, Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Conveniently situated and closely to nearby attractions !
2 nachten verbleven in mei 2024
Reactie van Sherri op 3 mei 2024
Hi Bien. Thank you kindly for taking the time to provide your feedback. We're pleased to hear that you enjoyed your stay and found your accommodations to be clean and comfortable and our location convenient to many local restaurants and attractions. We hope to see you again on your next visit to the Smokies. Travel safe and have a wonderful day!

10/10 – Uitstekend

Mike

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great place to stay.
4 nachten verbleven in april 2024
Reactie van Sherri op 28 apr 2024
Hi Mike. Thank you kindly for taking the time to submit a great review! We're pleased to hear that you enjoyed your stay and found your accommodations to be clean and comfortable. We hope to see you again on your next visit to the Smokies. Travel safe and have a fantastic day!

8/10 – Goed

Susanne

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in april 2024
Reactie van Sherri op 27 apr 2024
Hi Suzanne. Thank you kindly for taking the time to provide your feedback. We're pleased to hear that you enjoyed your stay. We hope to see you again on your next visit to Pigeon Forge. Travel safe and have a great day!

10/10 – Uitstekend

franklin

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
great place to stay very convenient.
1 nacht verbleven in april 2024
Reactie van Sherri op 25 apr 2024
Hi Franklin. Thank you kindly for taking the time to provide your feedback. We're pleased to hear that you enjoyed your stay and found our location convenient to many local restaurants and attractions. We hope to see you again on your next visit to the Smokies. Travel safe and have a fantastic day!

10/10 – Uitstekend

Jenny

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in april 2024
Reactie van Sherri op 22 apr 2024
Hi Jenny. Thank you kindly for taking the time to provide your feedback. We're pleased to hear that you enjoyed your stay, and we're thrilled that you have honored us with a 5/5 rating! We hope to see you again on your next visit to Pigeon Forge. Travel safe and have a fantastic day!

10/10 – Uitstekend

Joshua, Lake City

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very clean and hreat complimentary breakfast.
3 nachten verbleven in maart 2024
Reactie van Sherri op 11 apr 2024
Hi Joshua. Thank you kindly for taking the time to provide your feedback. We're pleased to hear that you enjoyed the hot breakfast and found your accommodations to be clean and comfortable. We hope to see you again on your next visit to Pigeon Forge. Travel safe and have a terrific day!

10/10 – Uitstekend

TRACY, Madison

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Property was freshly updated
2 nachten verbleven in april 2024
Reactie van Sherri op 11 apr 2024
Hi Tracy. Thank you kindly for taking the time to submit your review. We're pleased to hear that you enjoyed your stay in our freshly updated rooms and found your accommodations to be clean and comfortable. We hope to see you again on your next visit to Pigeon Forge. Travel safe and have a great day!

8/10 – Goed

Brittnay

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Staff was very friendly, property was very clean and updated, beds were very comfortable although I was kind of disappointed with the location, only view was of the Wendy’s drive through that sat in front of the hotel. One of the reasons that sold us on this hotel was the cute sitting area outside with a fireplace but it was closed and looked as though it was attached to the hotel next door?? The walls of the rooms are paper thin, we could here absolutely everything (people’s conversations, turning on and off the shower/sink, opening and closing their microwave to their phones ringing) from the rooms above and on both sides of our room this was very very annoying!!
Reactie van Sherri op 8 apr 2024
Hi Brittnay. Thank you kindly for taking the time to submit your review. We're pleased to hear that you found your accommodations to be clean and comfortable and the staff friendly and helpful. We truly appreciate your business and value your feedback and I'd like to sincerely apologize for any aspects of your time with us that did not meet your expectations. We hope to see you again soon. Have a great day and travel safe!

8/10 – Goed

Jane

Reisde met partner
accommodating even when you check in late.
5 nachten verbleven in maart 2024
Reactie van Sherri op 6 apr 2024
Hi Jane. Thank you kindly for taking the time to provide your feedback. We're pleased to hear that you enjoyed your stay and found our 24/7 front desk staff to be friendly and accommodating in regard to your late check-in. We hope to see you again on your next visit to the Smokies. Travel safe and have a fantastic day!

6/10 – Redelijk

David, Lima

Reisde met partner
Positief: Personeel en service
The room we were given had a very harsh smell and the noise level was high. The ice mach was right next to the room and made loud noises all night and the second floor rooms when they flushed or showered was almost like they were in our room. Unfortunately can Not recommended
1 nacht verbleven in maart 2024
Reactie van Sherri op 6 apr 2024
Hi David. Thank you kindly for taking the time to submit your review. I sincerely apologize for the issues you experienced during your stay. Your comfort and satisfaction are our top priorities, and it's disheartening to hear that we fell short of meeting your expectations in this regard. We truly appreciate your business and value your feedback as it will be used to make improvements in an effort to provide a more enjoyable experience for our guests in the future. Travel safe and have a great day.

10/10 – Uitstekend

Christopher

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Older property that appeared to have been updated recently. Very clean and Quiet. Was in the middle of all the happenings. Would stay there again.
3 nachten verbleven in maart 2024
Reactie van Sherri op 29 mrt 2024
Hi Christopher. Thank you kindly for taking the time to submit your review. We're pleased to hear that you enjoyed your stay and found our updated rooms to be clean and comfortable and our location convenient to many local restaurants and attractions. We hope to see you again on your next visit to the Smokies. Travel safe and have a fantastic day!

10/10 – Uitstekend

Linda

Reisde met een groep, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Enjoyed the room accommodations for our family group of 6.
3 nachten verbleven in maart 2024
Reactie van Sherri op 29 mrt 2024
Hi Linda. Thank you kindly for taking the time to provide your feedback. We're pleased to hear that you and your family enjoyed your stay with us and found your accommodations to be clean and comfortable. We hope to see you again on your next visit to Pigeon Forge. Travel safe and have a wonderful day!

10/10 – Uitstekend

Jarrett

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in maart 2024
Reactie van Sherri op 28 mrt 2024
Hi Jarrett. Thank you kindly for taking the time to submit your review. We're pleased to hear that you enjoyed your stay and we're thrilled that you have honored us with a 5/5 rating! We hope to see you again on your next visit to Pigeon Forge. Travel safe and have a fantastic day!

8/10 – Goed

Rebekah

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It was a nice property located near all of the stores and Dollywood. The streets were a little annoying to drive around to get to locations.
3 nachten verbleven in maart 2024
Reactie van Sherri op 23 mrt 2024
Hi Rebekah. Thank you kindly for taking the time to provide your feedback. We're pleased to hear that you enjoyed your stay and found your accommodations to be clean and comfortable and our location convenient to many local restaurants and attractions. We hope to see you again on your next visit to Pigeon Forge. Travel safe and have a great day!

10/10 – Uitstekend

Vernai

2 nachten verbleven in maart 2024
Reactie van Sherri op 11 apr 2024
Hi Vernai. Thank you kindly for taking the time to provide your feedback. We're pleased to hear that you enjoyed your stay and we're thrilled that you have honored us with a 5/5 rating! We hope to see you again on your next visit to the Smokies. Travel safe and have a wonderful day!

10/10 – Uitstekend

Yilmarie

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Location
3 nachten verbleven in maart 2024
Reactie van Sherri op 21 mrt 2024
Hi Yilmarie. Thank you for taking the time to submit your review. We're pleased to hear that you enjoyed your stay and found our location convenient to many local restaurants and attractions. We hope to see you again on your next visit to Pigeon Forge. Travel safe and have a great day!

4/10 – Matig

Sam

Reisde met familie
Check in staff was disrespectful and rude when asked questions about the property. Cleaning and breakfast staff was very friendly.
3 nachten verbleven in maart 2024
Reactie van Sherri op 17 mrt 2024
Hi Sam. We appreciate you taking the time to provide feedback about your recent experience with us. I would like to personally apologize for the disappointing customer service you encountered during your stay.Your comfort and satisfaction are our top priorities, and it's disheartening to hear that we fell short of meeting your expectations in this regard. Please rest assured that your comments have been shared with our team, and we will be addressing any areas that require improvement in our customer service.We genuinely value your feedback and hope you will give us another opportunity to provide you with the exceptional service that our guests deserve. If you plan to return to our area, please don't hesitate to reach out to us directly, and we will ensure that your next stay is a much more pleasant one.We hope to have the chance to welcome you back and demonstrate our commitment to guest satisfaction on your next visit to Pigeon Forge. Travel safe and have a great day!

10/10 – Uitstekend

Ismael

3 nachten verbleven in maart 2024
Reactie van Sherri op 6 apr 2024
Hi Ismael. Thank you kindly for taking the time to submit your review. We're pleased to hear that you enjoyed your stay and we're thrilled that you have honored us with a 5/5 rating. We hope to see you again on your next visit to the Smokies. Travel safe and have a fantastic day!

10/10 – Uitstekend

Bernadette

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very nice and quiet
3 nachten verbleven in maart 2024
Reactie van Sherri op 15 mrt 2024
Hi Bernadette. Thank you kindly for taking the time to provide your feedback. We're pleased to hear that you had a relaxing stay with us and found your accommodations to be clean and comfortable. We hope to see you again on your next visit to the Smokies. Travel safe and have a wonderful day!

10/10 – Uitstekend

Mary Jo

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in maart 2024
Reactie van Sherri op 14 mrt 2024
Hi Mary Jo. Thank you kindly for taking the time to provide your feedback. We're pleased to hear that you enjoyed your stay with us, and we're thrilled that you have honored us with a 5/5 rating! We hope to see you again on your next visit to Pigeon Forge. Travel safe and have a fantastic day!

10/10 – Uitstekend

Barnnie

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very clean and economical.
1 nacht verbleven in maart 2024
Reactie van Sherri op 10 mrt 2024
Hi Barnnie. Thank you kindly for taking the time to provide your feedback. We're pleased to hear that you enjoyed your stay and found your accommodations to be clean and comfortable at the right price. We hope to see you again on your next visit to the Smokies. Travel safe and have wonderful day!

10/10 – Uitstekend

John

Reisde met partner
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
After years of loyalty to another chain, and seeing decline in that facility, we chose this LaQuinta based on reviews! The front desk staff were so consistently welcoming each time we walked through that lobby! Housekeeping does a terrific job! Beds made every day, immaculate bathrooms, clean surfaces and floors! There is absolutely no musty unpleasant smells here! Clean and fresh! And a HOT breakfast every morning! Biscuits and gravy - not watery thin gravy!! Scrambled eggs every day, one day egg and cheese omelets in addition to the scrambled! Fried potatoes! Sausage Pattie’s or links, sliced smoked sausage were meat rotations. Make your own waffles! Assorted cereals! Breads, bagels and English muffins to toast! A few pastries. Muffins. Fresh bananas, apples, mandarins! Juices, coffee! The kitchen staff do an excellent job with keeping fresh hot food replenished. AND, keeping the food area immaculate! Kudos to all the staff!! Keep doing what you’re doing!! And we will be coming back! I’m on a cancer journey and we took this rare chance of a few free days to escape to one of our favorite getaways! The mountains! And my husband made a date with me for one year from now to repeat this! Thank you all for making my respite trip so pleasant!
4 nachten verbleven in maart 2024
Reactie van Sherri op 8 mrt 2024
Hi John. Thank you kindly for taking the time to write such a great review! We're pleased to hear that you enjoyed the hot breakfast and found your accommodations to be clean and comfortable. I am also particularly happy that you found our staff to be friendly and welcoming. We are so fortunate to have a team that goes above and beyond when it comes to cleanliness and customer service and I will be sure to pass your comments onto our team, who I am certain will be encouraged by your kind words. We wish you the very best on your health journey, and we look forward to seeing you again next year. Have a wonderful day and travel safe!

8/10 – Goed

Carlos Mariano Alvarado

Positief: Netheid, personeel en service
Fine
2 nachten verbleven in februari 2024
Reactie van Sherri op 29 feb 2024
Hi Carlos. Thank you for taking the time to submit your review. We're pleased to hear that you enjoyed your stay with us and found your accommodations to be clean and comfortable. We hope to see you again on your next visit to the Smokies. Travel safe and have a fantastic day!

10/10 – Uitstekend

SUSAN

Reisde met huisdieren, Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in februari 2024
Reactie van Sherri op 29 feb 2024
Hi Susan. Thank you kindly for taking the time to submit your review. We're pleased to hear that you enjoyed your stay and we're thrilled that you have honored us with a 5/5 rating. We hope to see you again on your next visit to the Smokies. Travel safe and have a wonderful day!

10/10 – Uitstekend

Michael

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in februari 2024
Reactie van Sherri op 29 feb 2024
Hi Michael. Thank you for taking the time to provide your feedback. We're pleased to hear that you enjoyed your stay and we're thrilled that you have honored us with a 10/10 rating. We hope to see you again on your next visit to Pigeon Forge. Travel safe and have a great day!

2/10 – Ontzettend slecht

Alicia, Houston

Reisde met familie
Never will come to La q again
1 nacht verbleven in februari 2024
Reactie van Sherri op 25 feb 2024
Hi Alicia. We appreciate you taking the time to submit your review. We're saddened to hear that you did not enjoy your stay with us and we sincerely apologize that your experience did not meet your expectations, but we truly appreciate your business and value your feedback. We hope you travel safe and have a good day.

2/10 – Ontzettend slecht

Klieverth

Reisde met familie en kleine kinderen
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Queda al lado de una funeraria, el edificio es viejo si estás en el tercer piso y alguien abre la llave de agua del primer piso se escucha. Es pet’s friendly a mi me gustan los animales pero en una habitación habían hasta 4 perros. Me parece mucho. Creo había más perros que personas en total. El precio es económico. Lo tomé porque no tenía opción pero hay muchos del mismo precio y mejores solo debe tomarlo con tiempo. El baño cuando llegue está a sucio me tocó limpiarlo a mi el recepcionista que me recibió me dijo que esperara a mañana. El prente que luego de manejar 12 horas le diga a mi hijo y mi esposa de vacaciones que no usen el baño 😅 muy es..pi.. de su parte. La manager y la recepcionista de la mañana fueron más atentas y se disculparon y me ofrecieron cobrarme una sola noche y que podía buscar otro hotel pero no había disponibilidad en los mejores así que me quedé a segunda todos los días huevo con salchicha y pan es lo único que ponen y lo hacen poco a poco que las personas debemos esperar. Es humillante, no creo que este hotel debería seguir abierto la comisión debe investigarlo. Tengo fotos y videos muchos muchos y gente quejándose pero que no hacen nada. Yo si haré!!!!
3 nachten verbleven in februari 2024
Reactie van Sherri op 23 feb 2024
Hi Klieverth. Thank you for taking the time to provide feedback on your stay with us. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your comfort and satisfaction are our top priorities, and it's disheartening to hear that we fell short of meeting your expectations in this regard. Please rest assured that your comments have been shared with our team, and we will be addressing any areas that require improvement. We value your feedback, and we will use it to make improvements to provide a more enjoyable experience for our guests in the future. We wish you all the best and hope you have a good day.

10/10 – Uitstekend

brian

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
nice rooms and staff was great. I had a great stay
2 nachten verbleven in februari 2024
Reactie van Sherri op 22 feb 2024
Hi Brian. Thank you kindly for taking the time to provide your feedback. We're pleased to hear that you enjoyed your stay and found your accommodations to be clean and comfortable and the staff friendly and helpful. We look forward to seeing you again and hope you have a wonderful day!

10/10 – Uitstekend

Jason

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Me and my wife had a great time. Was clean! Quiet and staff was very friendly. Unlike the last hotel we got! We would love to come back!
1 nacht verbleven in februari 2024
Reactie van Sherri op 22 feb 2024
Hi Jason. Thank you for taking the time to submit your review. We're pleased to hear that you and your wife enjoyed your stay and found your accommodations to be clean and comfortable and the staff friendly and helpful. We hope to see you again on your next visit to Pigeon Forge. Travel safe and have a fantastic day!

10/10 – Uitstekend

Steven

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Anniversary trip
This was our first stay at this location. We visit Pigeon Forge three or four times a year and there are a couple of hotels that we like to stay at. This has definitely been definitely to our list. The room was spacious and clean, breakfast was good and there was plenty of places in walking distance to eat at for other meals if you don’t feel like driving. We would stay here again in the future.
3 nachten verbleven in februari 2024
Reactie van Sherri op 22 feb 2024
Hi Steven. Happy Anniversary and thank you kindly for taking the time to submit a great review! We're pleased to hear that you enjoyed the hot breakfast and found your accommodations to be clean and comfortable. We hope to see you again on your next visit to the Smokies. Travel safe and have a wonderful day!

10/10 – Uitstekend

Milia

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great service
2 nachten verbleven in januari 2024
Reactie van Sherri op 22 feb 2024
Hi Milia. Thank you for taking the time to provide your feedback. We're pleased to hear that you enjoyed your stay and found the staff to be friendly and helpful, and we're thrilled that you have honored us with a 5/5 rating. We hope to see you again on your next visit to Pigeon Forge. Travel safe and have a great day!

10/10 – Uitstekend

Michael

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Awesomd
1 nacht verbleven in februari 2024
Reactie van Sherri op 18 feb 2024
Hi Michael. Thank you kindly for taking the time to provide your feedback. We're pleased to hear that you enjoyed your stay and we're thrilled that you have honored us with a 5/5 rating. We hope to see you again on your next visit to Pigeon Forge. Travel safe and have a wonderful day!

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met een groep, Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in februari 2024
Reactie van Sherri op 12 feb 2024
Hi there. Thank you kindly for taking the time to provide feedback on your recent stay with us. We're pleased to hear that you enjoyed your stay and we're thrilled that you have honored us with a 10/10 rating. We hope to see you again on your next visit to Pigeon Forge. Travel safe and have a wonderful day!

10/10 – Uitstekend

Sawyer

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in februari 2024
Reactie van Sherri op 13 feb 2024
Hi Sawyer. Thank you kindly for taking the time to provide your feedback. We're pleased to hear that you enjoyed your stay and we're thrilled that you have honored us with a 5/5 rating. We hope to see you again on your next visit to Pigeon Forge. Have a great day and travel safe!

10/10 – Uitstekend

Tim

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great breakfast and east access to everything great stagg
2 nachten verbleven in februari 2024
Reactie van Sherri op 11 feb 2024
Hi Tim. Thank you kindly for taking the time to provide your feedback. We're pleased to hear that you enjoyed our hot breakfast and found our location to be convenient to many local restaurants and attractions. We hope to see you again on your next visit to Pigeon Forge. Travel safe and have a wonderful day!

10/10 – Uitstekend

Theresa

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Nice
We love the hotel. We stayed here last year also. I would have gave all 5 stars but there was someone on our floor that was smoking weed. Every time we stepped out of our room or off the elevator it smelled like skunk. We told the front desk a couple times but I don’t guess there was anything they could do, cause they couldn’t pinpoint which room it was coming from. Other than stupid people that can’t follow policies, it was great. Hot Breakfast was good too.
4 nachten verbleven in januari 2024
Reactie van Sherri op 9 feb 2024
Hi Theresa. Thank you kindly for taking the time to submit your review. We're pleased to hear that you enjoyed the hot breakfast and your overall stay with us. I would like to sincerely apologize for the issue detailed in your review. We appreciate the effort you made to bring it to our attention, and I'm sorry it could not be resolved promptly during your stay. We truly value your feedback, and I'd like to thank you for your repeated business with us. We hope to see you again on your next visit to Pigeon Forge. Travel safe and have a wonderful day!

10/10 – Uitstekend

leonard

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in februari 2024
Reactie van Sherri op 9 feb 2024
Hi Leonard. Thank you kindly for taking the time to provide your feedback. We're pleased to hear that you enjoyed your stay, and we're thrilled that you have honored us with a 10/10 rating. We hope to see you again on your next visit to Pigeon Forge. Travel safe and have a great day!