Deborah,Please accept our apologies for disappointing you. While we agree that some of our accommodations are beginning to show their age, we are constantly updating and refreshing our facilities. We are sorry our beds were not comfortable enough for you. We appreciate your review.

Steven,Thank you for your feedback. We regret the unpleasant experience with one of our associates. While we agree that some of our accommodations are beginning to show their age, we are constantly updating and refreshing our facilities. We are sorry our complimentary breakfast offerings were not to your liking. We are sorry you had some housekeeping service issues in your room. We wish we had the opportunity to address any issues while you were here. Please know our front desk staff is always available for any queries you have.

Tara, We're thrilled to hear you enjoyed everything about your stay. We strive to provide our guests with exceptional service by treating them just like family and are elated that this did not go unnoticed. Thank you for your generous compliments and we hope for the chance to welcome you back in the future.

Rebecca,We are glad you liked some aspects of our hotel, and overall, your stay was enjoyable. However, we are sorry if you were disappointed with any part of your visit. We hope you will stay with us on another occasion so we can provide you with a much more satisfying experience.

Dear Guest,Property cleanliness is vital to our team, so it is upsetting that you had some concerns regarding our diligence. We apologize for the inconvenience faced by you and never want our customers to have a bad experience. Our housekeeping team will use your feedback to address your concerns and improve their performance. We hope to serve you again in the future.

Andrea,Thank you for choosing our hotel for your stay. We are disheartened to see your rating, and we sincerely apologize for not living up to your expectations. We value your business and truly hope you will give us another chance to prove that we are committed to providing an excellent experience.

Damon,It is great to read your review regarding your recent stay with us. Thank you so much for sharing your positive experience. We hope to see you again during your next visit to Pigeon Forge.

Hi Amanda,Our team is elated to receive your glowing feedback. It's fantastic that you found our hotel's location convenient and enjoyed the peaceful atmosphere during your stay. We can't wait to welcome you back on your next visit to create more wonderful memories together!

Hi Ashley,We were so thrilled to have you with us. Although your overall stay was pleasant, we appreciate you highlighting areas we can improve. We have shared your feedback with our team. Next time you're in town, count on us again for an even better experience.

Marnie,Thank you for the positive review and for taking the time to recognize our hotel. We are delighted to know how much you enjoyed your stay and the excellent service provided by our staff. All of us at Timbers Lodge look forward to having you back soon.

Hi William,We appreciate your feedback regarding your recent stay with us. While we're pleased to hear that you found our beds clean and had a restful night's sleep, we deeply regret that the initial interaction with our front desk team did not meet your expectations. Your feedback is invaluable, and we'll address this issue to ensure a more welcoming experience for future guests. We hope you'll give us another chance to provide the hospitality you deserve.

Anita,Thank you for the positive review and for taking the time to recognize our hotel. We are delighted to know how much you enjoyed your stay and the excellent service provided by our staff. All of us at Timbers Lodge look forward to having you back soon.

Hi Jessica,Thank you for sharing your feedback with us. We're pleased to hear that you found our hotel to be clean and well-maintained. Your satisfaction is our top priority, and we take your comments seriously. We continuously evaluate opportunities for improvements, including updates to our facilities, to ensure that we provide a superior experience for our guests.

Hi Samantha,That's fantastic to hear! We take great pride in providing friendly service and maintaining cleanliness to ensure a comfortable stay for all our guests. Thank you for your kind words, and we hope to welcome you back again soon for another enjoyable experience!

Hi Janet,Your voice is so valuable to us in our continued efforts to provide every guest with an enjoyable experience. We appreciate you sharing your comments regarding our hotel and will surely forward your valuable feedback to our team for improvements. I hope that we will impress you with exemplary service during future visits.

Hi Mary,Your perfect 10-rating is greatly appreciated! We prioritize your satisfaction, and we're delighted to know you had an outstanding experience with us. Thank you for selecting our services, and we look forward to welcoming you back in the future!

Hi Fred,We were so thrilled to have you with us. Although your overall stay was pleasant, we appreciate you highlighting areas we can improve. We have shared your feedback with our team. Next time you're in town, count on us again for an even better experience.

Hi Callie,It's disheartening to learn that your experience fell short of expectations. Your feedback is valuable to us, and we would appreciate any specific details about your stay so that we can address and improve upon the areas that didn't meet your expectations.

Marie,Thank you for the positive review and for taking the time to recognize our hotel. We are delighted to know how much you enjoyed your stay and the excellent service provided by our staff. All of us at Timbers Lodge look forward to having you back soon.

Hi Brandon,Your favorable rating is highly appreciated, and we are dedicated to achieving complete guest contentment. Your input and suggestions for your upcoming visits are always encouraged, as they contribute to enhancing our offerings. We eagerly anticipate the chance to assist you once more on your next stay.

Hi Jeremy,It's wonderful to hear that you enjoyed our great location and found our rooms very nice. Providing a convenient and comfortable experience for our guests is always our goal. We appreciate your excellent rating and hope to have the pleasure of welcoming you back for another enjoyable stay soon!

Jennifer,Thank you for choosing to stay with us again. Please accept our sincere apology for the problems you encountered. We wish we had the opportunity to address your issue with getting the fireplace lit. We would have had our maintenance come to your room to light it.

Patrick W, We appreciate you taking the time to share your wonderful rating with fellow travelers online. Thank you for choosing us, and we look forward to welcoming you back to Timbers Lodge.

Hi David,I appreciate your rating regarding our hotel. Your satisfaction is of utmost importance to us, and we would be honored to have the opportunity to serve you again on your future trips. If you have any further feedback or suggestions regarding your stay, please write to us. Thank you for considering us, and we look forward to welcoming you back soon.

Hi Matt,I deeply appreciate your generous 5-star rating. We are absolutely overjoyed to receive such high praise from you. Guest satisfaction and happiness mean the world to us, and we are delighted to know that we have met your expectations. Hope to serve you again soon.

Tresa, We appreciate you taking the time to share your wonderful rating with fellow travelers online. Thank you for choosing us, and we look forward to welcoming you back to Timbers Lodge.

Hi Don,We appreciate your business and your time for rating your stay. If you wish, you can share your experience in detail and let us know about the pros and cons. We welcome our guest's feedback, both positive and negative, to improve our services.

Dear Guest,Your feedback is important, and we regret falling short of your expectations. We are addressing these issues to ensure a more pleasant experience for our guests. Thank you for bringing these concerns to our attention, and we hope you'll give us another opportunity to provide you with a better stay.

We are glad you liked some aspects of our hotel, and overall, your stay was enjoyable. However, we are sorry if you were disappointed with any part of your visit. We hope you will stay with us on another occasion so we can provide you with a much more satisfying experience.

Hi Scott,We are incredibly grateful for your kind 5-star rating, which fills our hearts with warmth and inspires us to maintain our exceptional service. It brings us great joy to hear that your stay was enjoyable, and we eagerly anticipate the opportunity to serve you once more in the near future.

Hi Farris,We apologize if there were aspects of your stay that did not meet your expectations. Your satisfaction is important to us, and we would like to learn more about your specific concerns in order to address them appropriately.

Hi Mark,Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

Hi Kristin,On behalf of our entire team, I would like to apologize for not exceeding your expectations. I assure you that we will take appropriate measures to improve the areas you found unsatisfactory. And we will surely forward your valuable feedback to our team for improvements. We hope to serve you better next time.

Hi William,Your business is very important to us and we value your feedback. We regret your stay wasn't as per your expectations. Please let us know more about your experience. So, we can make the required changes and improvements. Our Team hopes to earn your business on future travels so that you can see our continuous improvement.

Carol,Thank you for staying with us at Timbers Lodge and for your nice review. All rooms are provided with coffee cups and water cups. The only utensils we have at Timbers Lodge are spoons (and bowls) in our breakfast area that are available if any guest would like them.

Hi Raymond,We sincerely appreciate you taking the time to rate us. We consider ourselves fortunate to have you as our guest and highly appreciate your decision to choose our services. We always welcome your ideas and suggestions for your future stays, as they help us improve our services. Our team is committed to providing you with exceptional service consistently.

Hi Doris,A hearty thanks for your rating. We are feeling blessed to have you as our guest and value your business for choosing us. Our team assures you the best of our services at all times.

Hi Ronier,I deeply appreciate your generous 5-star rating. We are absolutely overjoyed to receive such high praise from you. Guest satisfaction and happiness mean the world to us, and we are delighted to know that we have met your expectations. Hope to serve you again soon.

Hi Karla,Thank you for the review. According to our policy, our property does not include a stove or heating plate in the rooms, and we do not advertise them as amenities. We regret if you missed them during the booking. Our Team hopes to have the chance to serve you again on your next visit.

Hi Kelvin,Thank you for taking the time to share your experience. It's great to be on the receiving end of such a wonderful rating. However, we regret the inconvenience you faced during check-in. We appreciate your patience as we work to address this issue and ensure a smoother experience in the future.

Hi Terry,We're thrilled to hear that you found our location to be great. A convenient and desirable location can greatly enhance the overall experience for our guests, and we're glad it met your expectations. We appreciate your kind words and feedback, and we hope to have the opportunity to welcome you back in the future.

Hi Lonetta,We get inspired by the great feedback and comments we receive from the guests like you! Our Team thanks you for your support and are so glad we were able to provide you with such a wonderful experience. We assure you the best of our services at all times.

Hi Janice,I deeply appreciate your generous 5-star rating. We are absolutely overjoyed to receive such high praise from you. Guest satisfaction and happiness mean the world to us, and we are delighted to know that we have met your expectations. Hope to serve you again soon.

Hi Stephanie,Thank you for taking the time to rate your experience with us. We appreciate your feedback and are glad to know that you had a positive stay overall. If you have any specific suggestions or areas where you feel we can do better, please feel free to share them with us. We hope to have the pleasure of hosting you again in the future and earning an even higher rating from you.

Hi Vicente,We are delighted to know that our location has met your expectations and provided you with added convenience during your stay. I'm glad you had such a positive experience that you're considering returning when the opportunity arises.

Hi Amanda,We deeply regret that your recent experience at our property did not meet your expectations. This is certainly not the standard we aim to provide to our valued guests, and we would appreciate the opportunity to address your concerns and make things right. Your feedback is crucial to us, and we are actively working with our management team to take swift action based on your input. We hope you'll consider giving us another chance to provide you with an improved stay in the future.

Crystal,Thank you for staying with us for 2 nights. We wish you would have let us know about any issues while you were staying with us in October. We have checked our logs and you did not report any issues while you were here. We also checked our log book for the room you were staying in and nobody has reported any issues in the room you were in, since you checked out. Had you made us aware of any issues you were having, we could have address them while you were here and had pest control come and inspect.

Timothy,Thank you for staying with us at Timbers Lodge for 2 nights. We are disheartened to see your rating, and we sincerely apologize for not living up to your expectations. While we agree that some of our accommodations are beginning to show their age, we are constantly updating and refreshing our facilities. We wish we had the opportunity to address any concerns you had while staying with us as we would have done our best to ensure you were comfortable. Please know our front desk staff is always available for any queries you have.

Hi Loree,A hearty thanks for your rating. We are feeling blessed to have you as our guest and value your business for choosing us. Our team assures you the best of our services at all times.

Dear Guest,Thank you for taking the time to share your experience with us. We truly appreciate your feedback and are delighted to hear that you had a positive stay. We hope to have the pleasure of hosting you again soon.