5001 Cranberry Springs Drive, Cranberry Township, PA
Beoordelingen
9,4
Uitzonderlijk
Alle weergegeven beoordelingen zijn gebaseerd op echte gastenervaringen. Alleen reizigers die een verblijf bij ons hebben geboekt, kunnen een beoordeling indienen. We verifiëren beoordelingen op basis van onze richtlijnen en plaatsen alle beoordelingen, of ze nu positief of negatief zijn.Meer informatieOpent in een nieuw venster
Gastenscore: 10 - Uitstekend. 778 van 1002 beoordelingen" "
10 - Uitstekend
778
Gastenscore: 8 - Goed. 158 van 1002 beoordelingen" "
8 - Goed
158
Gastenscore: 6 - Redelijk. 40 van 1002 beoordelingen" "
6 - Redelijk
40
Gastenscore: 4 - Matig. 15 van 1002 beoordelingen" "
4 - Matig
15
Gastenscore: 2 - Ontzettend slecht. 11 van 1002 beoordelingen" "
2 - Ontzettend slecht
11
9,6/10
Netheid
9,6/10
Personeel en service
9,2/10
Voorzieningen
9,6/10
Staat van de accommodatie en faciliteiten
9,2/10
Milieuvriendelijkheid
Beoordelingen
10/10 – Uitstekend
Geverifieerde reiziger
31 jul 2019
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Geverifieerde reiziger
4 nachten verbleven in juli 2019
Reactie van Betty Jo Thaman, Hotel Administrator op 1 aug 2019
Thank you for our perfect 5 out of 5 score! We hope you will visit us again if you return to the area.
6/10 – Redelijk
Honesty, East Pittsburgh
Zakenreiziger
9 mei 2024
Positief: Personeel en service
Negatief: Netheid
Staff was friendly. Room was ok but dusty and not as clean as it could have been. The bathroom door opens into the shower and hits the glass. They need stopers on the doors so someone doesn't accidentally break the shower doors.
Honesty
1 nacht verbleven in mei 2024
8/10 – Goed
Benjamin
7 mei 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
*
Benjamin
1 nacht verbleven in mei 2024
10/10 – Uitstekend
Stephanie
5 mei 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Stephanie
4 nachten verbleven in april 2024
8/10 – Goed
Earl
Reisde met partner
2 mei 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great stay. No real complaints
Earl
1 nacht verbleven in april 2024
10/10 – Uitstekend
Sheila
Reisde met familie
30 apr 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff was very friendly and accommodating.
Sheila
1 nacht verbleven in april 2024
Reactie van Vicky Barton- VP of Sales op 2 mei 2024
Thank you for your perfect rating and kind words about our staff! We're delighted to hear that you found them friendly and accommodating. Providing excellent service to our guests is our priority, and it's always rewarding to receive such positive feedback.If there's anything else we can do to make your next stay even more enjoyable, please don't hesitate to let us know. We look forward to welcoming you back for another wonderful experience in the future!
10/10 – Uitstekend
Shiva Reddy
28 apr 2024
Positief: Netheid, personeel en service
Shiva Reddy
1 nacht verbleven in april 2024
Reactie van Vicky Barton- VP of Sales op 2 mei 2024
Thank you for your perfect rating! We're thrilled to hear that you had an excellent experience during your stay. Your satisfaction is our top priority, and we're grateful for your positive feedback.Should you choose to stay with us again in the future, we'll strive to make your next visit just as wonderful. Until then, safe travels, and we look forward to welcoming you back soon!
10/10 – Uitstekend
Adrienne
26 apr 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Good hotel experience. Clean, nice breakfast.
Adrienne
1 nacht verbleven in april 2024
Reactie van Vicky Barton - VP of Sales op 2 mei 2024
Thank you for your review! We're delighted to hear that you had a positive experience during your stay with us. Maintaining a clean environment and providing a delicious breakfast are top priorities for us, and we're thrilled that we could meet your expectations in these areas.If your travels bring you back to our area, we would be honored to welcome you back for another great stay. Thank you for choosing our hotel!
10/10 – Uitstekend
Cindy
Reisde met partner
24 apr 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff were very friendly and helpful. Our room was neat and clean. Breakfast was also good.
Cindy
1 nacht verbleven in april 2024
Reactie van Vicky Barton - VP of Sales op 2 mei 2024
Thank you for your positive review! We're thrilled to hear that you had a great experience during your stay with us. It's fantastic to know that our staff provided friendly and helpful service, and that you found your room neat and clean.We're delighted that you enjoyed our breakfast offerings as well. Your satisfaction is our priority, and we're glad that we could contribute to a pleasant stay for you.If you're ever in the area again, we'd love to welcome you back for another enjoyable stay. Thank you for choosing to stay with us!
10/10 – Uitstekend
Kevin, WEBSTER
Reisde met familie
20 apr 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Everything was clean, check-in was super fast and the hotel is in great shape. No complaints.
Kevin
1 nacht verbleven in april 2024
Reactie van Vicky Barton - VP of Sales op 2 mei 2024
Thank you for your wonderful review! We're delighted to hear that you had such a positive experience during your stay with us. Our team works hard to ensure that our guests receive exceptional service from check-in to check-out, and it's great to know that you found everything clean, check-in efficient, and the hotel in excellent condition.If you ever find yourself in the area again, we'd love to welcome you back for another fantastic stay. Thank you for choosing our hotel!
10/10 – Uitstekend
Diamond, Stamford
Reisde met familie en kleine kinderen
18 apr 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Dane was a great help,although he doesnt work in housekeeping he made sure my room was stocked & cleaned when asked.
Diamond
4 nachten verbleven in april 2024
Reactie van Vicky Barton- VP of Sales op 18 apr 2024
Thank you for your wonderful review and perfect rating! We're delighted to hear that Dane provided you with excellent service during your stay. Although he doesn't work in housekeeping, it's fantastic to know that he went above and beyond to ensure your room was stocked and cleaned promptly upon request.We'll be sure to pass along your kind words to Dane, and we're grateful for the opportunity to recognize his efforts. We hope to have the pleasure of welcoming you back for another fantastic stay in the future!
10/10 – Uitstekend
Larry
10 apr 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Friendly, clean, convenient
Larry
1 nacht verbleven in april 2024
Reactie van Vicky Barton- VP of Sales op 18 apr 2024
Thank you for your perfect rating and kind words! We're thrilled to hear that you found our hotel friendly, clean, and convenient. Providing a welcoming atmosphere and a comfortable stay for our guests is our top priority.We hope to have the pleasure of welcoming you back again soon!
10/10 – Uitstekend
Ross, Swarthmore
Reisde met partner
10 apr 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This was our best hotel stay in several years. This Best Western was excellent in every way. Excellent price, extremely comfortable bed, quiet dark room for sleeping, easy parking and entrance, friendly efficient staff, everything great.
Ross
3 nachten verbleven in april 2024
Reactie van Vicky Barton- VP of Sales op 18 apr 2024
Wow! Thank you so much for your outstanding review and perfect rating! We're absolutely thrilled to hear that your stay with us was the best you've had in several years. Knowing that we exceeded your expectations in every aspect, from our excellent pricing to our comfortable beds, quiet rooms, and efficient staff, fills us with pride.Your kind words are truly appreciated, and we're delighted to have had the opportunity to provide you with such a fantastic experience. We can't wait to welcome you back for another wonderful stay in the future!
10/10 – Uitstekend
Tanmay
7 apr 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent property! Well maintained.
Tanmay
2 nachten verbleven in april 2024
Reactie van Vicky Barton- VP of Sales op 18 apr 2024
Thank you for your wonderful review and perfect rating! We're thrilled to hear that you found our property excellent and well-maintained. Your satisfaction is our top priority, and we're delighted to know that we met your expectations.We hope to have the pleasure of welcoming you back for another excellent stay in the future.
10/10 – Uitstekend
Dennis
6 apr 2024
Dennis
1 nacht verbleven in april 2024
Reactie van Vicky Barton- VP of Sales op 2 mei 2024
Thank you for your perfect rating! We're thrilled to hear that you had an excellent experience during your stay. Your satisfaction is our top priority, and we're grateful for your positive feedback.Should you choose to stay with us again in the future, we'll strive to make your next visit just as wonderful. Until then, safe travels, and we look forward to welcoming you back soon!
10/10 – Uitstekend
Alina
Zakenreiziger
29 mrt 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Perfect hotel, great location and service, highly recommend to anyone
Alina
1 nacht verbleven in maart 2024
Reactie van Vicky Barton- VP of Sales op 18 apr 2024
Thank you so much for your perfect rating and kind words! We're thrilled to hear that you had such a fantastic experience with us and that our location and service exceeded your expectations.Recommendations from satisfied guests like yourself mean the world to us. We truly appreciate your support and hope to have the pleasure of welcoming you back again soon for another perfect stay.
10/10 – Uitstekend
Shirley
Reisde met familie, Reisde met familie en kleine kinderen
29 mrt 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The rooms were spacious and clean. The pool was an appropriate size. The breakfast was great (although there is limited table seating). Easy in/out.
Shirley
1 nacht verbleven in maart 2024
Reactie van Vicky Barton- VP of Sales op 18 apr 2024
Thank you so much for your wonderful review! We're thrilled to hear that you enjoyed your stay with us and found our rooms spacious and clean, our pool size appropriate, and our breakfast to your liking. We're sorry to hear about the limited table seating during breakfast, and we'll certainly look into ways to improve this aspect of our service.We're glad that our convenient location made your stay more enjoyable, and we hope to have the pleasure of welcoming you back for another fantastic experience in the future.
10/10 – Uitstekend
Doug
Reisde met familie en kleine kinderen
24 mrt 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Loved it here. Staff is great. Very clean!
Doug
1 nacht verbleven in maart 2024
Reactie van Vicky Barton- VP of Sales op 18 apr 2024
Thank you so much for your glowing review! We're delighted to hear that you loved your stay with us and that our staff and cleanliness met your expectations. Providing exceptional service and a clean environment are top priorities for us, and it's fantastic to know that we succeeded during your visit.We truly appreciate your kind words and hope to have the pleasure of welcoming you back for another fantastic stay in the future
10/10 – Uitstekend
Andrew
Reisde met familie
17 mrt 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent customer service
Andrew
2 nachten verbleven in maart 2024
Reactie van Vicky Barton- VP of Sales op 18 apr 2024
Thank you so much for your fantastic rating! We're thrilled to hear that you had a perfect stay with us. Providing exceptional experiences for our guests is our top priority, and we're delighted that we could meet your expectations.We hope to have the pleasure of welcoming you back for another outstanding stay in the future. If there's anything we can do to make your next visit even more enjoyable, please don't hesitate to let us know.
10/10 – Uitstekend
Debra
16 mrt 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very nice hotel overall, clean, friendly staff, 24 hour coffee and hot chocolate that was more than drinkable, decent fitness room ….. made for a nice stay
Debra
1 nacht verbleven in maart 2024
Reactie van Vicky Barton- VP of Sales op 18 apr 2024
Thank you so much for your kind words and wonderful review! We're thrilled to hear that you enjoyed your stay with us and found our hotel to be clean, with friendly staff, and convenient amenities like our 24-hour coffee and hot chocolate. We're glad that our fitness room added to your overall experience.Providing exceptional hospitality is what we strive for, and it's fantastic to know that we hit the mark during your visit. We truly appreciate your feedback and hope to have the pleasure of welcoming you back for another enjoyable stay in the future.
8/10 – Goed
Aurora
28 feb 2024
Aurora
1 nacht verbleven in februari 2024
Reactie van Vicky Barton- VP of Sales op 18 apr 2024
Thank you so much for your fantastic rating! We're thrilled to hear that you had a perfect stay with us. Providing exceptional experiences for our guests is our top priority, and we're delighted that we could meet your expectations.We hope to have the pleasure of welcoming you back for another outstanding stay in the future. If there's anything we can do to make your next visit even more enjoyable, please don't hesitate to let us know.
10/10 – Uitstekend
Dante
Reisde met partner
27 feb 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Best place to go to when traveling around Pittsburgh, hope these prices stay the same too because it’s affordable and nice!
Dante
1 nacht verbleven in februari 2024
Reactie van Vicky Barton- VP of Sales op 11 mrt 2024
Thank you for your wonderful feedback! We're thrilled to hear that you consider our hotel the best place to stay when traveling around Pittsburgh. We're committed to providing affordable and comfortable accommodations for our guests, and we're delighted that you found our prices to be reasonable. Your kind words mean a lot to us, and we'll strive to maintain the same level of quality and affordability for your future visits. We can't wait to welcome you back for another fantastic stay!
10/10 – Uitstekend
Kim
25 feb 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
N/A
Kim
1 nacht verbleven in februari 2024
Reactie van Vicky Barton- VP of Sales op 11 mrt 2024
Thank you for your perfect rating! We're thrilled to hear that you had a fantastic experience during your stay with us. If there's anything specific that you particularly enjoyed or any feedback you'd like to share, please feel free to let us know. We look forward to hosting you again in the future!
6/10 – Redelijk
Nijole
14 feb 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Nijole
2 nachten verbleven in februari 2024
Reactie van Vicky Barton- VP of Sales op 11 mrt 2024
Thank you for your feedback. We're sorry to hear that your experience fell short of expectations. If there are any specific concerns or areas where you feel we could improve, we would greatly appreciate your input. Our goal is to ensure that every guest has a comfortable and enjoyable stay, and we value your feedback in helping us achieve that. Please feel free to reach out to us with any further comments or suggestions. We hope to have the opportunity to exceed your expectations on your next visit.
10/10 – Uitstekend
Bryan
11 feb 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Bryan
1 nacht verbleven in februari 2024
Reactie van Vicky Barton- VP of Sales op 11 mrt 2024
Thank you for your perfect rating! We're thrilled to hear that you had a fantastic experience during your stay with us. If there's anything specific that you particularly enjoyed or any feedback you'd like to share, please feel free to let us know. We look forward to hosting you again in the future!
10/10 – Uitstekend
John
Zakenreiziger
8 feb 2024
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
John
3 nachten verbleven in februari 2024
Reactie van Vicky Barton- VP of Sales op 11 mrt 2024
Thank you for your perfect rating! We're thrilled to hear that you had a fantastic experience during your stay with us. If there's anything specific that you particularly enjoyed or any feedback you'd like to share, please feel free to let us know. We look forward to hosting you again in the future!
10/10 – Uitstekend
Fabio
7 feb 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great location
Fabio
2 nachten verbleven in februari 2024
Reactie van Vicky Barton- VP of Sales op 11 mrt 2024
We're thrilled to hear that you found our location to be great! Thank you for taking the time to share your feedback. If there's anything else we can do to make your future stays just as enjoyable, please don't hesitate to let us know. We look forward to welcoming you back for another excellent experience!
10/10 – Uitstekend
Ronald
1 feb 2024
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Ronald
1 nacht verbleven in januari 2024
Reactie van Vicky Barton- VP of Sales op 11 mrt 2024
Thank you for your perfect rating! We're thrilled to hear that you had a fantastic experience during your stay with us. If there's anything specific that you particularly enjoyed or any feedback you'd like to share, please feel free to let us know. We look forward to hosting you again in the future!
8/10 – Goed
Geverifieerde reiziger
Reisde met familie
25 jan 2024
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Good 3 day stay
This location is a nice, clean hotel. Beds and pillows were comfortable. Breakfast was a standard hotel breakfast (eggs, bread, waffles, sort of sad fruit). Good location close to freeway but not noisy.
Geverifieerde reiziger
3 nachten verbleven in januari 2024
Reactie van Vicky Barton- VP of Sales op 11 mrt 2024
Thank you for your feedback! We're pleased to hear that you found our hotel to be nice and clean, and that you enjoyed the comfort of our beds and pillows. Your comments regarding the breakfast offerings are noted, and we'll take them into consideration for future improvements. We're glad that our location close to the freeway provided convenience without sacrificing peace and quiet. If there's anything else we can do to enhance your experience during future stays, please don't hesitate to let us know. We appreciate your input and hope to welcome you back soon for an even better stay!
8/10 – Goed
Meghan
22 jan 2024
Meghan
2 nachten verbleven in januari 2024
Reactie van Vicky Barton- VP of Sales op 11 mrt 2024
Thank you for your feedback and for choosing to stay with us. We're glad to hear that you had a positive experience overall. If there are any specific areas where you feel we could improve and earn that fifth star in the future, please feel free to let us know. We value your input and hope to have the opportunity to exceed your expectations on your next visit.
8/10 – Goed
Katherine
Zakenreiziger
11 jan 2024
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The room was not very clean.
Katherine
3 nachten verbleven in januari 2024
Reactie van Vicky Barton- VP of Sales op 11 mrt 2024
Thank you for sharing your feedback with us. We apologize for any cleanliness issues you experienced during your stay. Providing a clean and comfortable environment is a top priority for us, and we regret falling short of your expectations in this regard. Your comments will be shared with our housekeeping team to ensure that improvements are made moving forward. We appreciate your honesty and hope to have the opportunity to welcome you back for a better experience in the future. If there's anything else we can assist you with, please don't hesitate to reach out.
10/10 – Uitstekend
Carolyn
Reisde met partner
11 jan 2024
Carolyn
1 nacht verbleven in januari 2024
Reactie van Vicky Barton- VP of Sales op 11 mrt 2024
Thank you for your perfect rating! We're thrilled to hear that you had a fantastic experience during your stay with us. If there's anything specific that you particularly enjoyed or any feedback you'd like to share, please feel free to let us know. We look forward to hosting you again in the future!
10/10 – Uitstekend
Geverifieerde reiziger
Reisde met familie
9 jan 2024
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Geverifieerde reiziger
1 nacht verbleven in januari 2024
10/10 – Uitstekend
Maria
Reisde met familie, Reisde met familie en kleine kinderen
5 jan 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Lovely staff.
Maria
2 nachten verbleven in december 2023
6/10 – Redelijk
salman
Reisde met familie
1 jan 2024
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
It took somewhile till receptionist showed up.
salman
1 nacht verbleven in december 2023
8/10 – Goed
Geverifieerde reiziger
Reisde met familie
1 jan 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The lobby reeked of weed when we checked in, even my kids noticed there was a smell. Thankfully our room was fine. Room was nice, beds need some updating. The kids enjoyed the pool, and Breakfast was good. The coffee machine was a nice touch.
Geverifieerde reiziger
1 nacht verbleven in december 2023
Reactie van Vicky Barton- VP of Sales op 11 mrt 2024
Thank you for sharing your experience with us. We're glad to hear that overall your stay was enjoyable and that you found your room to be nice. However, we apologize for the unpleasant odor you encountered in the lobby; please rest assured that we take such matters seriously and will address it accordingly. We appreciate your feedback regarding the beds, and we'll look into possible updates to improve our guests' comfort. It's great to know that your kids enjoyed the pool and that you found the breakfast satisfying. We're also pleased that you appreciated the coffee machine. If there's anything else we can do to make your next stay even better, please don't hesitate to let us know. We hope to have the opportunity to welcome you back for another positive experience in the future!
10/10 – Uitstekend
Alana
1 jan 2024
Alana
1 nacht verbleven in december 2023
10/10 – Uitstekend
Chad
31 dec 2023
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Weekend Getaway
Great place…would definitely stay there again. Very clean and a great location.
Chad
2 nachten verbleven in december 2023
10/10 – Uitstekend
Geverifieerde reiziger
30 dec 2023
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great coffee
Coffee machine in lobby was a hit
Geverifieerde reiziger
3 nachten verbleven in december 2023
10/10 – Uitstekend
Karen
Reisde met familie
29 dec 2023
Positief: Voorzieningen
Karen
2 nachten verbleven in december 2023
10/10 – Uitstekend
Bev
Reisde met familie
27 dec 2023
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Bev
1 nacht verbleven in december 2023
Reactie van Vicky Barton- VP of Sales op 28 dec 2023
Thank you for taking the time to leave a 5-star review! We're delighted to hear that you had a positive experience during your stay. Your satisfaction is our utmost priority, and we're glad to have met your expectations.If there's anything specific you enjoyed or any suggestions you have for improvement, please feel free to share. We appreciate your feedback and strive to continually enhance our services.We hope to have the pleasure of welcoming you back for another excellent stay
10/10 – Uitstekend
Robert
27 dec 2023
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Robert
2 nachten verbleven in december 2023
Reactie van Vicky Barton- VP of Sales op 28 dec 2023
Thank you for taking the time to leave a 5-star review! We're delighted to hear that you had a positive experience during your stay. Your satisfaction is our utmost priority, and we're glad to have met your expectations.If there's anything specific you enjoyed or any suggestions you have for improvement, please feel free to share. We appreciate your feedback and strive to continually enhance our services.We hope to have the pleasure of welcoming you back for another excellent stay
2/10 – Ontzettend slecht
Krunal
24 dec 2023
Positief: Netheid
Negatief: Personeel en service, staat van de accommodatie en faciliteiten
Breakfast was terrible and service staff was rude
Krunal
1 nacht verbleven in december 2023
Reactie van Vicky Barton- VP of Sales op 28 dec 2023
Thank you for bringing your experience to our attention. We deeply regret to hear about your dissatisfaction with the breakfast and the service you received during your stay. Please accept our sincere apologies for any inconvenience caused.We take your feedback seriously, and we will be conducting a thorough investigation into the issues you've highlighted. Providing excellent service and a pleasant dining experience are priorities for us, and we are disappointed that we fell short during your visit.To address the concerns you raised, we will be reviewing our breakfast offerings and working closely with our service staff to ensure that all guests are treated with the utmost courtesy and respect.
10/10 – Uitstekend
Dennis
Reisde met familie
17 dec 2023
Positief: Staat van de accommodatie en faciliteiten
Clean
Dennis
1 nacht verbleven in december 2023
Reactie van Vicky Barton- VP of Sales op 28 dec 2023
Thank you for taking the time to leave a 5-star review! We're delighted to hear that you had a positive experience during your stay. Your satisfaction is our utmost priority, and we're glad to have met your expectations.If there's anything specific you enjoyed or any suggestions you have for improvement, please feel free to share. We appreciate your feedback and strive to continually enhance our services.We hope to have the pleasure of welcoming you back for another excellent stay
10/10 – Uitstekend
Allen
Reisde met partner
16 dec 2023
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Allen
2 nachten verbleven in december 2023
Reactie van Vicky Barton- VP of Sales op 28 dec 2023
Thank you for taking the time to leave a 5-star review! We're delighted to hear that you had a positive experience during your stay. Your satisfaction is our utmost priority, and we're glad to have met your expectations.If there's anything specific you enjoyed or any suggestions you have for improvement, please feel free to share. We appreciate your feedback and strive to continually enhance our services.We hope to have the pleasure of welcoming you back for another excellent stay
2/10 – Ontzettend slecht
Jeff
15 dec 2023
Jeff
3 nachten verbleven in december 2023
Reactie van Vicky Barton- VP of Sales op 28 dec 2023
We appreciate you taking the time to share your feedback regarding your recent stay. It deeply saddens us to learn that your experience fell well below your expectations, and we sincerely apologize for any inconvenience caused.
10/10 – Uitstekend
Yale
11 dec 2023
Yale
2 nachten verbleven in december 2023
Reactie van Vicky Barton- VP of Sales op 28 dec 2023
Thank you for taking the time to leave a 5-star review! We're delighted to hear that you had a positive experience during your stay. Your satisfaction is our utmost priority, and we're glad to have met your expectations.If there's anything specific you enjoyed or any suggestions you have for improvement, please feel free to share. We appreciate your feedback and strive to continually enhance our services.We hope to have the pleasure of welcoming you back for another excellent stay
8/10 – Goed
Elizabeth
Reisde met een groep
10 dec 2023
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Elizabeth
3 nachten verbleven in december 2023
Reactie van Vicky Barton- VP of Sales op 28 dec 2023
Thank you for taking the time to provide feedback on your recent stay, and we're pleased to see your overall satisfaction with a score of 8 out of 10. We appreciate your honest evaluation.If there are specific areas where we can further improve and earn a perfect score during your next visit, we would love to hear your insights. Your feedback is invaluable in our ongoing efforts to enhance the guest experience.We look forward to the opportunity to host you again and provide an even more memorable stay.
10/10 – Uitstekend
Gail
Reisde met een groep
10 dec 2023
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We used the back door and there were cigarettes lying all over. You need a cigarette container back there.
Gail
3 nachten verbleven in december 2023
Reactie van Vicky Barton- VP of Sales op 28 dec 2023
Thank you for taking the time to share your feedback, and we appreciate your perfect rating. We're delighted to hear that your overall experience was positive.We sincerely apologize for the inconvenience you encountered with cigarette litter near the back door. Your observation is valuable, and we will take immediate action to address this issue. We are committed to providing a clean and pleasant environment for all our guests, and your feedback helps us identify areas for improvement.In response to your suggestion, we will certainly look into installing a cigarette container in that area to prevent future litter. Thank you for bringing this to our attention.We hope to have the opportunity to welcome you back for another great stay in the future.
8/10 – Goed
Jeremy
8 dec 2023
Jeremy
Reactie van Vicky Barton- VP of Sales op 11 mrt 2024
Thank you for your feedback. We're glad to hear that you had an overall positive experience during your stay. If there are any specific areas where you feel we could improve and earn that fifth star in the future, please feel free to let us know. We value your input and strive to make every guest's experience exceptional. We hope to have the opportunity to welcome you back for an even better stay next time.