Suite, 1 kingsize bed (Emperor) | Luxe beddengoed, donzen dekbedden, pillowtop-bedden
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Beoordelingen van Kimpton Hotel Monaco Pittsburgh, an IHG Hotel

4.5 out of 5
Kimpton Hotel Monaco Pittsburgh, an IHG Hotel
620 William Penn Place, Pittsburgh, PA

Beoordelingen

9,4

Uitzonderlijk

Gastenscore: 10 - Uitstekend. 786 van 1000 beoordelingen" "
Gastenscore: 8 - Goed. 120 van 1000 beoordelingen" "
Gastenscore: 6 - Redelijk. 54 van 1000 beoordelingen" "
Gastenscore: 4 - Matig. 22 van 1000 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 18 van 1000 beoordelingen" "

9,6/10

Netheid

9,6/10

Personeel en service

9,0/10

Voorzieningen

9,6/10

Staat van de accommodatie en faciliteiten

9,2/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Robin

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great stay. Property well kept, friendly, helpful staff
3 nachten verbleven in mei 2024

10/10 – Uitstekend

Tara

Reisde met partner, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This hotel was beautiful and had very comfortable beds.
3 nachten verbleven in mei 2024

10/10 – Uitstekend

Mah-e-nou

Positief: Netheid, staat van de accommodatie en faciliteiten
2 nachten verbleven in april 2024

10/10 – Uitstekend

Shelly, Morgantown

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Excellent property. My usual stay when in the Burg
2 nachten verbleven in mei 2024

10/10 – Uitstekend

Srisatish

Reisde met huisdieren, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Would strongly recommend this place
1 nacht verbleven in mei 2024

10/10 – Uitstekend

KAYOWA

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
The staff was very friendly and accommodating. The rooms were decorated beautifully and everything was very clean. I had the best sleep ever in the comfortable bed in our hotel room!
1 nacht verbleven in maart 2024

10/10 – Uitstekend

Xuhui

Reisde met partner, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Amazing decoration
1 nacht verbleven in mei 2024

10/10 – Uitstekend

Dino

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Beautiful hotel!! Best espresso martini’s ever!
1 nacht verbleven in mei 2024

10/10 – Uitstekend

Jacquelyn

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Loved the decor. Bed was comfy and the room was surprisingly quiet despite being in the city.
2 nachten verbleven in mei 2024

10/10 – Uitstekend

Carl, Upper Darby

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
clean rooms, up to date
1 nacht verbleven in april 2024

10/10 – Uitstekend

Praise

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
What an amazing stay we had. The service was incredible and the staff extremely friendly.
2 nachten verbleven in mei 2024

10/10 – Uitstekend

Antoinette Elizabeth

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We like the Kimpton properties. Dependably good!
1 nacht verbleven in mei 2024

10/10 – Uitstekend

Jessica

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Staff was great. Love the happy hour. Valet was chaotic and took way too long.
1 nacht verbleven in mei 2024

10/10 – Uitstekend

Judimarie

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in april 2024

10/10 – Uitstekend

Ciaire

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in april 2024
Reactie van Mira, Assistant Front Office Manager op 2 mei 2024
Thank you for the perfect score, Ciaire!

8/10 – Goed

Richard

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very nice property with modern, fun decor. Staff was very friendly and the location was great. Minus one star for no coffee in the rooms. I understand there is complimentary coffee in the lobby, but only during certain hours. Having to go to the lobby for coffee is inconvenient, and sometimes I want coffee outside the "usual" coffee hours. The staff offered to send an "espresso machine" to the room, however, I don't want espresso and to fuss with a machine. A simple coffee pot in the rooms is preferred. I will continue to remove stars from hotels (especially high-rated properties) that do not offer simple coffee options in all rooms - always disappointing and a deal breaker going forward. I can find other nice hotels that put coffee in the guest rooms.
2 nachten verbleven in april 2024

10/10 – Uitstekend

Mersad

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Clean property!
4 nachten verbleven in april 2024
Reactie van Mira, Assistant Front Office Manager op 2 mei 2024
Thank you so much, Mersad!

10/10 – Uitstekend

William

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
IT problems during check in slowed process, and we were placed in a different room than we reserved. Unfortunate.
3 nachten verbleven in april 2024

10/10 – Uitstekend

Rachel

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Such a quaint and unique hotel! Loved it’s designs, friendly and helpful staff, and location.
3 nachten verbleven in april 2024

10/10 – Uitstekend

Jaswinder

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The hotel was exceptionally tidy, and the beds provided a comfortable sleeping experience. I admired the room's aesthetics. However, one notable absence was an exhaust fan in the bathroom. Evidence of moisture damage was visible on the lights/lamps due to the shower. I appreciated the cocktail hour upon arrival, especially the generosity with the wine, but I wished they offered complementary snacks like pre-packaged nuts and chips to accompany it. I absolutely adored the complimentary tea and coffee provided in the morning. An earlier check-in option would be greatly appreciated, and a noon check-out would be more convenient for many travelers, especially those who had late nights or families with children.
1 nacht verbleven in april 2024

10/10 – Uitstekend

Jody

Reisde met huisdieren, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Love the style of property Dog friendly too!
1 nacht verbleven in april 2024
Reactie van Mira, Assistant Front Office Manager op 2 mei 2024
Thank you very much for your review and kind words, Jody!

10/10 – Uitstekend

Amy

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in april 2024
Reactie van Mira, Assistant Front Office Manager op 2 mei 2024
Thank you for the perfect score, Amy!

10/10 – Uitstekend

Robert

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great stay. Very clean and very cool place to stay. Staff was so friendly. Great location as well
3 nachten verbleven in april 2024
Reactie van Mira, Assistant Front Office Manager op 3 mei 2024
Thank you so much for you review, Robert! We are very pleased to hear you had a great stay and our staff was pleasant as well. We hope to host you again!

10/10 – Uitstekend

Lou

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
It’s a true boutique hotel, interesting and lovely
1 nacht verbleven in april 2024
Reactie van Mira, Assistant Front Office Manager op 26 apr 2024
Thank you very much for your lovely review, Lou.

10/10 – Uitstekend

Amy

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We had a slight issue with our room when we arrived but it was handled immediately and professionally by the great staff. We were given an upgrade which we tried to refuse but they insisted we take.
4 nachten verbleven in april 2024
Reactie van Mira, Assistant Front Office Manager op 23 apr 2024
Thank you so much for your feedback and kind words, Amy! We are very glad to hear that our team was able to turn things around for you, Amy! We hope to welcome you back.

10/10 – Uitstekend

mark

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great place to stay. Very clean and nice staff.
5 nachten verbleven in april 2024
Reactie van Mira, Assistant Front Office Manager op 23 apr 2024
Thank you very much your review and kind words, Mark!

8/10 – Goed

Neer, Martinsville

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This is a nice, modern style renovated hotel in an old, historic building. We liked the interior of the hotel and the rooms were massive for a big city (I'm used to postage stamp rooms in NYC). The things we didn't love were that there was a constant, loud humming from the room fridge that was always on, the bathroom entrance is right next to one of the beds (so whoever sleeps there is going to be looking into the bathroom all night), and the parking is across the street. Otherwise, it's a really nice hotel and I would recommend it.
1 nacht verbleven in april 2024
Reactie van Mira, Assistant Front Office Manager op 24 apr 2024
Thank you so much for your kind words and feedback, Neer! We certainly appreciate this and will do our best to try and resolve these issues for future guests. We look forward to welcoming you back and thank you again!

10/10 – Uitstekend

F

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van Mira Grinage, Assistant Front Office Manager op 23 apr 2024
Thank you very much!

10/10 – Uitstekend

Issa

Zakenreiziger, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The hotel is really prestigious with nice staff all around.
2 nachten verbleven in april 2024
Reactie van Mira Grinage, Assistant Front Office Manager op 23 apr 2024
Thank you for your lovely review and kind words Issa!

10/10 – Uitstekend

Jeffrey, Ardmore

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
No
1 nacht verbleven in april 2024
Reactie van Mira Grinage, Assistant Front Office Manager op 23 apr 2024
Thank you, Jeffrey!

10/10 – Uitstekend

Abdul

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We used the parking on 6th street which is a much cheaper option. Overall an excellent hotel.
3 nachten verbleven in april 2024
Reactie van Mira, Assistant Front Office Manager op 17 apr 2024
Thank you for your review and kind words, Abdul!

10/10 – Uitstekend

Melanie

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in april 2024
Reactie van Mira Grinage, Assistant Front Office Manager op 14 apr 2024
Thank you for the 10, Melanie!

2/10 – Ontzettend slecht

ronald, northridge

No ac
1 nacht verbleven in april 2024
Reactie van Mira, Assistant Front Office Manager op 23 apr 2024
Thank you for your score, Ronald. We're extremely disheartened to hear you didn't enjoy your stay with us. Please contact us, should you'd be interested in sharing your experience with us. Thank you again.

10/10 – Uitstekend

Antonio

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Love the modern look and style
3 nachten verbleven in april 2024
Reactie van Mira, Assistant Front Office Manager op 12 apr 2024
Thank you so much for your kind words and perfect score, Antonio!

10/10 – Uitstekend

Andrea

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Everyone I met at the hotel was super friendly and accommodating. I received two texts from the front desk checking to see if I needed anything and if all was well.
3 nachten verbleven in april 2024
Reactie van Mira Grinage, Assistant Front Office Manager op 14 apr 2024
Thank you for your review and nice words, Andrea. We're so glad everyone was able to help.

10/10 – Uitstekend

Linda

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
All of the staff were very friendly and helpful. The room was updated and very comfortable and quiet. The restaurant/bar had reasonably priced and delicious food.
3 nachten verbleven in april 2024
Reactie van Mira, Assistant Front Office Manager op 17 apr 2024
Thank you for your review, Linda. We're so glad to hear you had a great stay and was able to dine at The Commoner as well. We look forward to hosting you again!

10/10 – Uitstekend

Savannah

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very cute! Kind staff! Attached restaurant was delicious! Only downside was no complimentary WiFi
1 nacht verbleven in april 2024
Reactie van Mira Grinage, Assistant Front Office Manager op 14 apr 2024
Thank you so much for your kind words and feedback, Savannah!

10/10 – Uitstekend

Holly

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We had a wonderful stay at the Kimpton Monaco on our way to see the total eclipse. Too many things to list in a review, but here's my attempt: they texted when we got to our room to make sure we were enjoying our stay, the included breakfast was wonderful, the decor is fresh and upscale, it's dog friendly at no extra cost, the gym has peloton bikes and other nice equipment, the room and hotel was spotless, and it's in a great location for walking around the city. We will definitely be back with our dog in the near future!
1 nacht verbleven in april 2024
Reactie van Mira Grinage, Assistant Front Office Manager op 14 apr 2024
WOW! Thank you very much for your amazing review and kind words, Holly! We are so happy to hear that you had an awesome stay and enjoyed our hotel. We are certainly looking forward to welcoming you back during your next trip to The City of Bridges. Thank you again, Holly!

10/10 – Uitstekend

Robert

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Amazing Property!!! The staff were so helpful and friendly. Would highly recommend!! The Commoner restaurant that is located within the hotel is truly amazing. We had both dinner there and Sunday brunch and could not be happier. Amazing hotel with an even more amazing staff. And the decor is out of this world also.
2 nachten verbleven in april 2024

10/10 – Uitstekend

Dawn

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent staff & attention to detail. Location was fabulous!!!
2 nachten verbleven in april 2024
Reactie van Mira, Assistant Front Office Manager op 12 apr 2024
Thank you very much for your kind words and review, Dawn. We greatly appreciate it!

10/10 – Uitstekend

Andrew

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
We loved the design of the building and the rooms. Parking was easy to do at the garage across the street.
2 nachten verbleven in april 2024
Reactie van Mira Grinage, Assistant Front Office Manager op 14 apr 2024
Thank you for your review, Andrew. We're so glad everything was convenient for you.

4/10 – Matig

Jeff

Reisde met partner
Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
Was really taken back. Rooms extremely small, bathrooms not very clean, grime all over the grout, shower head had black mold spores growing on it. Speant $800 on a hotel that was supposed to be upper class. I wouldn’t stay here again.
2 nachten verbleven in april 2024
Reactie van Mira, Assistant Front Office Manager op 23 apr 2024
Thank you for sharing this, Jeff. Our sincerest apologies for what you've experienced during your stay with us. This is certainly not our standard, nor is this the feedback we are used to receiving. We take all gust feedback seriously and would like to apologize for failing to meet your expectations.

10/10 – Uitstekend

Maria

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Hotel is located in a nice area of town. Very clean and friendly staff.
2 nachten verbleven in april 2024
Reactie van Mira Grinage, Assistant Front Office Manager op 14 apr 2024
Thank you so much for your review and kind words, Maria.

10/10 – Uitstekend

Erin

Reisde met huisdieren, Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great experience
1 nacht verbleven in april 2024
Reactie van Mira, Assistant Front Office Manager op 12 apr 2024
Thank you for your review, Erin. We're so glad you enjoyed your stay!

10/10 – Uitstekend

Sarah

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van Mira, Assistant Front Office Manager op 12 apr 2024
Thank you for the perfect score, Sarah!

6/10 – Redelijk

Gary

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very unique and nice hotel. Parking is terrible and you will have to walk for or use the valet.
1 nacht verbleven in april 2024
Reactie van Mira Grinage, Assistant Front Office Manager op 15 apr 2024
Thank you for your kind words about our hotel and feedback, Gary. While I'm glad you enjoyed your stay, I'm sorry you didn't have a great parking experience. Thank you again for sharing this and will discuss this matter with the team.

10/10 – Uitstekend

Christopher

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
3 nachten verbleven in maart 2024
Reactie van Mira, Assistant Front Office Manager op 23 apr 2024
Thank you for the perfect score, Christopher!

4/10 – Matig

Ralph

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
This hotel has the potential to provide a great vacation experience. However, there are a couple of easy to fix things that prevented us from having the experience we had hoped for and thus mean I would not recommend this hotel to others. For the price I would expect there to be facilities in the room to make a hot drink. In fact, apart from youth hostels, I haven't stayed in a hotel room without coffee / tea making facilities for over 30 years. There is coffee provided downstairs in the lobby, but this is a long trek for a cup of caffeine and every time I went it was out of coffee, tea or hot water. It is also only available till 10.30am so not very convenient. The other major disappointment was that despite advertising bicycles being available for all guests, this was not the case. Thus, we had to rent from bike the burgh (which is an experience I would recommend). I would also expect a hotel in this price range to include a bottle of water in the room, at least upon arrival. The use of umbrellas was a nice touch and the room was very comfortable. The location is great, but they need to make a few easy changes to their service as what should be a positive stay experience was not.
6 nachten verbleven in maart 2024
Reactie van Mira Grinage, Assistant Front Office Manager op 15 apr 2024
Thank you for the comments about your stay with us. We do have coffee makers available upon request for no additional charge and our bikes are seasonal. I certainly apologize if these were not communicated upon check in and am also disappointed to hear that you do not feel that your concerns were resolved when speaking with us. If you would like to discuss further, please feel free to contact me directly. I'm unsure as to your room number and with whom you spoke previously but would like to follow-up internally, as well.

10/10 – Uitstekend

Terrence

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in maart 2024
Reactie van Mira, Assistant Front Office Manager op 31 mrt 2024
Thank you for the perfect score, Terrence!

10/10 – Uitstekend

Mark

1 nacht verbleven in maart 2024
Reactie van Mira Grinage, Assistant Front Office Manager op 23 apr 2024
Thanks for the perfect score, Mark!