The check-in experience was terrible and caused a lot of unnecessary stress. When I arrived, there was no one at the front desk. A small sign said that the lobby was closed but offered a number to call. When I called the number, it had not been set up for voice mail. I called it multiple times. I also called the hotel’s main number, and I could hear the phone ringing in the main lobby with no one answering it. I left several voice mails at that number. At that point I was afraid I wasn’t going to be able to access my room so I started looking on my phone for nearby hotels but could not find any with openings. I sent a message through the web form for communicating with the hotel. I sent an email. I called both numbers several more times. Eventually a man came back to the front desk. When I said the number the hotel provided had not been set up for voice mail, he basically responded with a grunt. He was quite rude through the whole check-in. I was able to check in, but he gave me incomplete/unhelpful directions to my room that resulted in me having to search around the property for an unnecessary length of time. I get that this guy was having a bad day, but the experience caused a lot of anxiety.