When I arrived at the hotel, the staff took over an hour to get the room ready. The reception hall was a mess and only two people were working at the front desks.
The hotel doesn’t seem to have been renovated in the past 30 years. It is clean but the decor is dated, the rugs are faded and broken and there was no AC in my very hot room. Prague is a very busy city and understandably so quite noisy. That said, the window isolation in the room was terrible and I heard tambourine playing, screaming and talking throughout the late hours… the hotel did not have ear plugs to offer guests.