Een binnenzwembad

Beoordelingen van Hotel Kings Court

5 out of 5
Hotel Kings Court
U Obecniho Domu 3, Prague

Beoordelingen

9,4

Uitzonderlijk

Gastenscore: 10 - Uitstekend. 753 van 1004 beoordelingen" "
Gastenscore: 8 - Goed. 181 van 1004 beoordelingen" "
Gastenscore: 6 - Redelijk. 35 van 1004 beoordelingen" "
Gastenscore: 4 - Matig. 18 van 1004 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 17 van 1004 beoordelingen" "

9,6/10

Netheid

9,4/10

Personeel en service

9,2/10

Voorzieningen

9,4/10

Staat van de accommodatie en faciliteiten

9,2/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Edwin Van, Amstelveen

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great hotel, with fantastic rooms. Staff was very friendly and helpful, would love to come back some time
4 nachten verbleven in juli 2023
Reactie van PAvel op 31 jul 2023
Dears,thank you very much for your stay and also for your feedback with a review, we do really appreciate it.We are looking forward to your next visit!Best regards,Pavel VorlíčekReservation Manager

10/10 – Uitstekend

Vincent

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in juli 2023
Reactie van Pavel op 16 jul 2023
Dears,thank you very much for your stay and also for your feedback with a review, we do really appreciate it.We are looking forward to your next visit!Best regards,Pavel VorlíčekReservation Manager

8/10 – Goed

Rudolf Bernardus Titus

Reisde met familie
Positief: Netheid, personeel en service en voorzieningen
net hotel, bij ons in de kamer viel het airco-front spontaan naar beneden. Maar verder geen klagen
4 nachten verbleven in mei 2022
Reactie van Pavel op 10 mei 2022
Dear Rudolf Bernardus, thank you very much for your stay and also for your feedback with a review, we do really appreciate it. We are looking forward to your next one! Best regards, Pavel

10/10 – Uitstekend

Jos

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very good
1 nacht verbleven in februari 2022

10/10 – Uitstekend

Martijn

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Almost perfect
If you give 5 stars there is nothing to improve 😀 Staff is definitely 5 ⭐️ Friendly helpful staf at the reception and restaurant. Room is large and clean with a perfect bathroom, rainshower is setup with more than enough space. Bed is a bit soft also the pillows. Windows on the 6th floor are so small you have no view at all. Control of the roomlights is perfect and easy to use. But a 5 star hotel needs at least smart tv’s where you can share your own series from your phone tablet or laptop 😎
3 nachten verbleven in oktober 2021

10/10 – Uitstekend

Eric

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Koninklijk
3 nachten verbleven in september 2021
Reactie van Daniel op 9 sep 2021
Dear Eric, thank you for your top rating! We are so delighted that you were satisified by our hotel and we hope to welcome you once again. Kind regards, Daniel from Hotel KINGS COURT

10/10 – Uitstekend

Ben

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
3 nachten verbleven in augustus 2021

8/10 – Goed

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Moo hotel mt alle voorzieningen, maar minder aandacht voor milieu (geen hergebruik van handdoeken) en gezondheid (geen vegetarische gerechten en veel verzadigde vetten op het menu, ook bij het ontbijt).
3 nachten verbleven in juli 2021

10/10 – Uitstekend

Juliana, Netherlands

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We (2 adults, 1 kid) stayed 1 night at the deluxe premium room. Very spacious, super clean and neat bathroom as well as the room itself. Although all services at the hotel were closed, except for the restaurant, due to COVID19 regulations, the atmosphere and the location made a very enjoyable stay. We will definitly stay here again.
1 nacht verbleven in oktober 2020
Reactie van Daniel op 19 okt 2020
Dear Juliana, thank you for your kind review! We really appreciate your feedback and we are so delighted that you enjoyed your stay wit us and were satisfied by our new refurbished room which offers newly a smart light and curtain system. We hope to welcome again in the near future. Kind regards, Daniel from Hotel KINGS COURT

10/10 – Uitstekend

Pieter

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Ideaal hotel voor een weekendje praag!
Dit hotel is fantastisch, heerlijke ligging direct in het centrum, grote kamers, lekkere verzorgingsproducten en een prachtige spa.
1 nacht verbleven in augustus 2020

10/10 – Uitstekend

Andreia

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Fantastisch hotel!
We zijn vier nachten gebleven in dit top hotel, locatie is perfect, midden in het centrum en alles op loopafstand. Zeer luxe kamers met leuke goodies en zelfs elecktrische gordijnen!
3 nachten verbleven in augustus 2020
Reactie van Daniel op 2 sep 2020
Dear Andreia, thank you for your fantastic review! We really appreciate your feedback. Hope to welcome you soon. Kind regards, Daniel from Hotel KINGS COURT

8/10 – Goed

Paul, Dendermonde

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Perfecte ligging, zeer hartelijk onthaal, mooie en ruime kamers. Zeer goede spa en klein zwembad (met leuke tegenstroom-jet). Ontbijt was prima en voldoende.
10 nachten verbleven in juli 2020
Reactie van Daniel op 3 aug 2020
Dear Paul, thank you for your time to leave the review. We hope to welcome once again in the near future. Kind regards, Daniel from Hotel KINGS COURT

10/10 – Uitstekend

Geverifieerde reiziger

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in juli 2020

10/10 – Uitstekend

Jan Rinse

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
eweldig hotel
Prachtig hotel op prima locatie, parkeren tegenover het hotel. Alles op loopafstand. Aanrader
1 nacht verbleven in juni 2020
Reactie van Daniel op 17 jul 2020
Dear Jan, thank you for your great review! We hope to welcome you again. Kind regards, Daniel from Hotel KINGS COURT

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Mooie ingerichte en goed uitgeruste kamers, vriendelijk personeel. Heerlijk ontbijt.
4 nachten verbleven in februari 2020
Reactie van Ekaterina Savina op 8 mrt 2020
Dear Guest, Thank you for choosing to stay at Hotel KINGS COURT, and thank you for sharing your kind feedback. I am thrilled to hear that you were fully satisfied with your recent experience, mainly thanks to our modernly furnished rooms and great breakfast buffet. I highly appreciate your comments on the excellent breakfast buffet, served every morning in ADELE Restaurant. Hopefully, we will have a chance to welcome you again in the nearest future! Sincerely Yours, Ekaterina Savina Guest Relations

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Alles was tiptop in orde. De fantastische ligging. Het fijn personeel in het hotel. Goed eten. Goede cocktailbar. Echt fantastisch
4 nachten verbleven in februari 2020
Reactie van Ekaterina Savina op 8 mrt 2020
Dear Guest, Let me thank you for staying at Hotel KINGS COURT. I highly appreciate your excellent feedback. Hopefully, you will have a chance to travel to Prague soon, and we would be happy to welcome you again soon! Best regards, Ekaterina Savina Guest Relations

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
3 nachten verbleven in januari 2020
Reactie van Ekaterina Savina op 24 jan 2020
Dear Guest, Thank you for staying at Hotel KINGS COURT and thank you for taking a moment to give us your feedback. We are looking forward to welcoming you again in the nearest future! With warm regards from Prague, Ekaterina Savina Guest Relations

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Uitgebreid ontbijt, personeel vriendelijke, nette kamer die dagelijks schoongemaakt wordt....
4 nachten verbleven in januari 2020
Reactie van Ekaterina Savina op 24 jan 2020
Dear Guest, Thank you so much for choosing our hotel for your recent stay in Prague. I appreciate your kind feedback. It is my pleasure to read that you had a great experience, mainly thanks to our convenient central location and friendly staff. Hopefully, you will travel to Prague again, and we would be more than happy to welcome you once again. With kindest regards, Ekaterina Savina Guest Relations

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Good hotel, great location
Good hotel, great service. Well kept, friendly people. Spa is smaller than expected, but pleasant.
2 nachten verbleven in januari 2020
Reactie van Ekaterina Savina op 24 jan 2020
Dear Guest, Thank you for staying at Hotel KINGS COURT and thank you for taking a moment to give us your brilliant feedback. It is my pleasure to read that we have fully met your expectations in terms of service. I believe you returned home full of warm memories of your recent trip. Hopefully, we will have an opportunity to welcome you again in the future! Sincerely Yours, Ekaterina Savina Guest Relations

2/10 – Ontzettend slecht

Geverifieerde reiziger

Reisde met familie
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
3 nachten verbleven in december 2019
Reactie van Ekaterina Savina op 11 jan 2020
Dear Guest, Thank you for your time taken to share your feedback with us. I feel truly sorry not to fulfill your expectations. I sincerely wish, we had a chance to discuss all the inconveniences with you in person before your departure. The members of our team are always glad to assist you with all the requests and questions to make your stay more exciting. However, I hope, that your impression of beautiful Prague was not ruined, and you will travel to the Czech Republic once again in the future. Best regards, Ekaterina Savina Guest Relations

10/10 – Uitstekend

JEAN

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Superb location and style
It's crazy that the Spa only opens at 10am - by that time I am in working meetings ofcourse
2 nachten verbleven in december 2019
Reactie van Ekaterina Savina op 27 dec 2019
Dear Jean, Thank you for taking a moment to share your feedback with us and other travelers. Please, let me kindly note that Spa&Sauna is opened daily from 10 AM till 10 PM, so our guests could enjoy the facility at any convenient time. Wish you a great day further from Prague! Best regards, Ekaterina Savina Guest Relations

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Simply fantastic. Great staff, the executive upgrade was well worth it. We felt regal every step of the way!
3 nachten verbleven in november 2019
Reactie van Ekaterina Savina op 22 nov 2019
Dear Guest, Thank you for giving us your exceptional feedback on your recent stay at Hotel KINGS COURT. I am happy to read that you were fully satisfied with the level of service provided by our team. It is great that you had a chance to upgrade the room and enjoy the truly royal stay. I hope, you will have a chance to travel to Prague soon, and we would be more than happy to welcome you again in the future! Sincerely Yours, Ekaterina Savina Guest Relations

10/10 – Uitstekend

Tom-Eric

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in april 2024
Reactie van Pavel op 30 apr 2024
Dear Tom-Eric,We want to convey our heartfelt gratitude for choosing to stay with us and for sparing the time to provide us with your invaluable feedback and review. Your thoughts hold immense significance, guiding us in our ongoing efforts to enhance the quality of our services.We eagerly look forward to the privilege of hosting you again in the future. Until then, may your travels be filled with safety and delight. We are excited about the prospect of welcoming you back for another memorable experience.Best regards,Pavel VorlíčekReservation Manager

10/10 – Uitstekend

Ann

Reisde met een groep
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Close enough to the main square but tucked away enough from the crowd. Amazing cocktails at the bar. Didn’t get to eat at the restaurant though.
3 nachten verbleven in april 2024
Reactie van Pavel op 22 apr 2024
Dear Ann,thank you very much for your stay and also for your feedback with a review, we do really appreciate it.We are looking forward to your next visit!Best regards,Pavel VorlíčekReservation Manager

8/10 – Goed

Alina

Reisde met partner
Positief: Netheid, personeel en service
Leider sehr hellhörige Zimmer, hell leuchtende Bedienleisten am Bett für Klimaanlage etc. stören beim Einschlafen, Vorhänge gehen nicht komplett zu. Das Badezimmer hatte einen großen Wasserschaden an der Decke. Sehr umfangreiches Frühstücksbuffet.
1 nacht verbleven in april 2024
Reactie van PAvel op 22 apr 2024
Dear Alina,We extend our sincerest gratitude for choosing to stay with us and taking the time to provide us with your valuable feedback and review. Your thoughts are highly appreciated, as they help us continually improve our services.We eagerly await the pleasure of hosting you again in the future. Until then, safe travels and we look forward to welcoming you back for another wonderful experience.Best regards,Pavel VorlíčekReservation Manager

4/10 – Matig

Marina

Positief: Netheid
5 nachten verbleven in april 2024
Reactie van Pavel op 29 apr 2024
Dear Marina,thank you very much for your stay and also for your feedback with a review, we do really appreciate it.We are looking forward to your next visit!Best regards,Pavel VorlíčekReservation Manager

10/10 – Uitstekend

Thomas

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Freundlicher Service
1 nacht verbleven in april 2024
Reactie van Pavel op 7 apr 2024
Dear Thomas,We are grateful for your stay and the valuable feedback you provided. Thank you for choosing us! We eagerly await your next visit.Best regards,Pavel VorlíčekReservation Manager

10/10 – Uitstekend

Julie

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in april 2024
Reactie van Pavel op 7 apr 2024
Dear Julie,We want to express our deepest appreciation for selecting our establishment for your stay and for generously sharing your valuable feedback and review. Your insights are incredibly important to us, serving as a compass for enhancing our services.We are eagerly anticipating the opportunity to host you once more in the future. Until then, may your journeys be safe and enjoyable, and we can't wait to have you return for yet another exceptional experience.Best regards,Pavel VorlíčekReservation Manager

10/10 – Uitstekend

Ivan, AUSTIN TX

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Large, comfortable rooms. A delicious breakfast buffet. Exceptionally well located. Within walking distance of many sites, pubs, and restaurants. I only wish that cable TV had an English service. The staff were courteous and helpful. I would certainly stay again.
3 nachten verbleven in maart 2024
Reactie van Pavel op 7 apr 2024
Dear Ivan,We extend our sincerest gratitude for choosing to stay with us and taking the time to provide us with your valuable feedback and review. Your thoughts are highly appreciated, as they help us continually improve our services.We eagerly await the pleasure of hosting you again in the future. Until then, safe travels and we look forward to welcoming you back for another wonderful experience.Best regards,Pavel VorlíčekReservation Manager

10/10 – Uitstekend

daniel

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent hotel good service beautiful room clean great breakfast in very good neighborhood. We loved our stay we recommend very much
4 nachten verbleven in maart 2024
Reactie van Pavel op 7 apr 2024
Dear daniel,We want to express our deepest appreciation for selecting our establishment for your stay and for generously sharing your valuable feedback and review. Your insights are incredibly important to us, serving as a compass for enhancing our services.We are eagerly anticipating the opportunity to host you once more in the future. Until then, may your journeys be safe and enjoyable, and we can't wait to have you return for yet another exceptional experience.Best regards,Pavel VorlíčekReservation Manager

10/10 – Uitstekend

MARIA

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Muy lindo hotel , excelente servicio
1 nacht verbleven in maart 2024
Reactie van Pavel op 2 apr 2024
Dear Maria,thank you very much for your stay and also for your feedback with a review, we do really appreciate it.We are looking forward to your next visit!Best regards,Pavel VorlíčekReservation Manager

10/10 – Uitstekend

Melissa

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
***Best hotel we have ever stayed in** We arrived 3 hours early for check in so we got to enjoy the lounge where we had drinks and food included in our stay. The choice was unbelievably great. The location was perfect, really central to everything. Staff we so friendly. Our room was the room that kept on giving, especially loved the automactic opening of the curtains and the bathroom and the beds were so comfy. Ate at the hotel restuarant as both nights as the food was world class and we enjoyed the casino where we won money both nights, easy to sign up and got given a free drink. Enjoyed the majesty bar in the evenings aswell and the entertainment was fantastic. We will most definately be returning it made our stay. 10/10
2 nachten verbleven in maart 2024
Reactie van Pavel op 2 apr 2024
Dear Melissa,,thank you very much for your stay and also for your feedback with a review, we do really appreciate it.We are looking forward to your next visit!Best regards,Pavel VorlíčekReservation Manager

6/10 – Redelijk

Shimon, BARCELONA

Reisde met familie
Negatief: Staat van de accommodatie en faciliteiten
Expedia you ruined my 56th birthday!!!! I got a very small room in a hotel maybe 3 stars maximum 4 and you said five and told your gold friends etc... It's disappointing that you don't live up to what you advertise, I didn't get anything!!! I didn't even get the room before 3 o'clock and they didn't agree to return it for another second, a real shame and disgrace!!!!!
5 nachten verbleven in maart 2024
Reactie van Pavel op 27 mrt 2024
Dear Shimon,We extend our sincerest gratitude for choosing to stay with us and taking the time to provide us with your valuable feedback and review. Your thoughts are highly appreciated, as they help us continually improve our services.We eagerly await the pleasure of hosting you again in the future. Until then, safe travels and we look forward to welcoming you back for another wonderful experience.Best regards,Pavel VorlíčekReservation Manager

10/10 – Uitstekend

Daniel

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Sehr freundliches und hilfsbereites Personal, Lage sehr zentral, sehr reichhaltiges und leckeres Büffet, einfach top!
2 nachten verbleven in maart 2024
Reactie van Pavel op 26 mrt 2024
Dear Daniel,We want to express our deepest appreciation for selecting our establishment for your stay and for generously sharing your valuable feedback and review. Your insights are incredibly important to us, serving as a compass for enhancing our services.We are eagerly anticipating the opportunity to host you once more in the future. Until then, may your journeys be safe and enjoyable, and we can't wait to have you return for yet another exceptional experience.Best regards,Pavel VorlíčekReservation Manager

10/10 – Uitstekend

Ashley

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Rooms are well appointed, with all amenities, and beds are very comfortable! Wall buttons for lights and drapes is a wonderful convenience. The included breakfast is spectacular! Top notch buffet with something for all diets. The hotel also had a beautiful bar. Walking distance to so much...Old Town Square, a mall, tons of restaurants and lots of local shopping!!! I highly recommend Kings Court!!
4 nachten verbleven in maart 2024
Reactie van Pavel op 25 mrt 2024
Dear Ashley,We want to express our deepest appreciation for selecting our establishment for your stay and for generously sharing your valuable feedback and review. Your insights are incredibly important to us, serving as a compass for enhancing our services.We are eagerly anticipating the opportunity to host you once more in the future. Until then, may your journeys be safe and enjoyable, and we can't wait to have you return for yet another exceptional experience.Best regards,Pavel VorlíčekReservation Manager

10/10 – Uitstekend

Michael, Neustadt an der Orla

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Sehr gut freundliches Personal
2 nachten verbleven in maart 2024
Reactie van Pavel op 25 mrt 2024
Dear Michael,We extend our sincerest gratitude for choosing to stay with us and taking the time to provide us with your valuable feedback and review. Your thoughts are highly appreciated, as they help us continually improve our services.We eagerly await the pleasure of hosting you again in the future. Until then, safe travels and we look forward to welcoming you back for another wonderful experience.Best regards,Pavel VorlíčekReservation Manager

10/10 – Uitstekend

liad

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The hotel was just perfect. Perfect location. Excellent breakfast, the room was large, spacious, 2 amazing showers, very very clean. adelle restaurant was very good. I highly recommend the hotel, I will definitely come back again
3 nachten verbleven in maart 2024
Reactie van Pavel op 23 mrt 2024
Dear liad,We extend our sincerest gratitude for choosing to stay with us and taking the time to provide us with your valuable feedback and review. Your thoughts are highly appreciated, as they help us continually improve our services.We eagerly await the pleasure of hosting you again in the future. Until then, safe travels and we look forward to welcoming you back for another wonderful experience.Best regards,Pavel VorlíčekReservation Manager

10/10 – Uitstekend

Mark

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Outstanding property in Old Town Prague. Superb location and the hotel was modern, clean, and comfortable. That was my second stay at the hotel and if I go back to Prague again, I will stay there a third time.
7 nachten verbleven in maart 2024
Reactie van Pavel op 21 mrt 2024
Dear MArk,We want to convey our heartfelt gratitude for choosing to stay with us and for sparing the time to provide us with your invaluable feedback and review. Your thoughts hold immense significance, guiding us in our ongoing efforts to enhance the quality of our services.We eagerly look forward to the privilege of hosting you again in the future. Until then, may your travels be filled with safety and delight. We are excited about the prospect of welcoming you back for another memorable experience.Best regards,Pavel VorlíčekReservation Manager

10/10 – Uitstekend

Meirav

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The hotel location is excellent. The staff is very friendly and professional. The room was clean and comfortable and the breakfast was very good
4 nachten verbleven in maart 2024
Reactie van Pavel op 13 mrt 2024
Dear Meirav,We are grateful for your stay and the valuable feedback you provided. Thank you for choosing us! We eagerly await your next visit.Best regards,Pavel VorlíčekReservation Manager

10/10 – Uitstekend

Benenson

The hotel is located in a very good location so you can walk anywhere. The rooms are big and clean. The restaurant at the hotel is very recommended
3 nachten verbleven in maart 2024
Reactie van Pavel op 12 mrt 2024
Dear Benenson,,We extend our sincerest gratitude for choosing to stay with us and taking the time to provide us with your valuable feedback and review. Your thoughts are highly appreciated, as they help us continually improve our services.We eagerly await the pleasure of hosting you again in the future. Until then, safe travels and we look forward to welcoming you back for another wonderful experience.Best regards,Pavel VorlíčekReservation Manager

6/10 – Redelijk

Claudia

Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
For a 5 star hotel, there is much improvement that can be done. The lobby was always packed with people and bags. People packing their bags in the main lobby, while you can barely walk to the elevator. At least 20-30 bags stored in the lobby. There was always someone smoking right at the front door, instead of at the designated areas. The curtains were broken in my room. There was one staff member that could be kinder with someone that did not understand english that well. My room was not ready, I was told I was going to be contacted when my room was ready, no one did… Overall, there are many things that can be improved and that you would expect from a 5 star hotel.
1 nacht verbleven in februari 2024
Reactie van Pavel op 1 mrt 2024
Dear Claudia,thank you very much for your stay and also for your feedback with a review, we do really appreciate it.We have noted issues you experienced during your stay, we will follow up them to the hotel management and also do our best to improve our services for the future.We ahd one big group, unfortunately with later departure, which cause storing enormous number of baggage in lobby area, we are very sorry for that. It was very rare situation. We do also paologize we did not contacted you when your room was ready.Thank you very much for your stay and we will do our best to improve our services till your next stay!Best regards,Pavel VorlíčekReservation Manager

10/10 – Uitstekend

Duje

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very nice hotel in a great location of Prague where everything is nearby. The breakfast in the morning is wonderful as well
1 nacht verbleven in februari 2024
Reactie van Pavel op 21 feb 2024
Dear Duje,We extend our sincerest gratitude for choosing to stay with us and taking the time to provide us with your valuable feedback and review. Your thoughts are highly appreciated, as they help us continually improve our services.We eagerly await the pleasure of hosting you again in the future. Until then, safe travels and we look forward to welcoming you back for another wonderful experience.Best regards,Pavel VorlíčekReservation Manager

10/10 – Uitstekend

Dana

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Beautiful property, beautiful rooms , friendly staff, great restaurant amazing breakfast , walkable to everything .. I would stay here over and over again
1 nacht verbleven in februari 2024
Reactie van Pavel op 21 feb 2024
Dear Dana,We extend our sincerest gratitude for choosing to stay with us and taking the time to provide us with your valuable feedback and review. Your thoughts are highly appreciated, as they help us continually improve our services.We eagerly await the pleasure of hosting you again in the future. Until then, safe travels and we look forward to welcoming you back for another wonderful experience.Best regards,Pavel VorlíčekReservation Manager

8/10 – Goed

lucas

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Good
4 nachten verbleven in februari 2024
Reactie van Pavel op 15 feb 2024
Dear Lucas,thank you very much for your stay and also for your feedback with a review, we do really appreciate it.We are looking forward to your next visit!Best regards,Pavel VorlíčekReservation Manager

10/10 – Uitstekend

Gina-Marie

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Hübsche Unterkunft, freundliches Personal. Spabereich ist etwas klein. Trotzdem ein schönes Hotel.
5 nachten verbleven in februari 2024
Reactie van Pavel op 11 feb 2024
Dear Gina-Marie,We want to express our deepest appreciation for selecting our establishment for your stay and for generously sharing your valuable feedback and review. Your insights are incredibly important to us, serving as a compass for enhancing our services.We are eagerly anticipating the opportunity to host you once more in the future. Until then, may your journeys be safe and enjoyable, and we can't wait to have you return for yet another exceptional experience.Best regards,Pavel VorlíčekReservation Manager

10/10 – Uitstekend

Thomas

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Personal
1 nacht verbleven in januari 2024
Reactie van Pavel op 2 feb 2024
Dear Thomas,We extend our sincerest gratitude for choosing to stay with us and taking the time to provide us with your valuable feedback and review. Your thoughts are highly appreciated, as they help us continually improve our services.We eagerly await the pleasure of hosting you again in the future. Until then, safe travels and we look forward to welcoming you back for another wonderful experience.Best regards,Pavel VorlíčekReservation Manager

10/10 – Uitstekend

Aurore

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Parfait hébergement. Propre et personnel agréable. Equipement de qualité et petit déjeuner avec un très large choix. La situation géographique de l’hôtel est idéal, proche de toutes commodités.
2 nachten verbleven in januari 2024
Reactie van Pavel op 30 jan 2024
Dear Aurore,We want to convey our heartfelt gratitude for choosing to stay with us and for sparing the time to provide us with your invaluable feedback and review. Your thoughts hold immense significance, guiding us in our ongoing efforts to enhance the quality of our services.We eagerly look forward to the privilege of hosting you again in the future. Until then, may your travels be filled with safety and delight. We are excited about the prospect of welcoming you back for another memorable experience.Best regards,Pavel VorlíčekReservation Manager

10/10 – Uitstekend

Dana

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Loved everything about this hotel, and the area surrounding it so much so I’m coming back next week
1 nacht verbleven in januari 2024
Reactie van Pavel op 29 jan 2024
Dear Dana,We are grateful for your stay and the valuable feedback you provided. Thank you for choosing us! We eagerly await your next visit.Best regards,Pavel VorlíčekReservation Manager

10/10 – Uitstekend

Jørgen

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Utmerket hotell
Beste hotellet! Et hotell jeg vil anbefale alle. Luksuriøst, ekstremt god service, sentralt, store komfortable rom, man føler seg som en konge! God mat, deilig frokost. Behjelpelig personell.
3 nachten verbleven in januari 2024
Reactie van Pavel op 22 jan 2024
Dear Jorgen,We extend our sincerest gratitude for choosing to stay with us and taking the time to provide us with your valuable feedback and review. Your thoughts are highly appreciated, as they help us continually improve our services.We eagerly await the pleasure of hosting you again in the future. Until then, safe travels and we look forward to welcoming you back for another wonderful experience.Best regards,Pavel VorlíčekReservation Manager

10/10 – Uitstekend

Rebecca

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
4 nachten verbleven in januari 2024
Reactie van Pavel op 19 jan 2024
Dear Rebecca,We extend our sincerest gratitude for choosing to stay with us and taking the time to provide us with your valuable feedback and review. Your thoughts are highly appreciated, as they help us continually improve our services.We eagerly await the pleasure of hosting you again in the future. Until then, safe travels and we look forward to welcoming you back for another wonderful experience.Best regards,Pavel VorlíčekReservation Manager