Dear Sir/Madam, Thank you for taking your time writing the feedback about Maximilian. We feel very much honoured to read your comment about our team and that keeps us moving forward and beyond. We'd been refurbished and reopened this August and it's very reassuring to see someone appreciates it just like you. Meanwhile, we are happy to see you found our location convenient to those all sorts of touristic attractions around Prague. Once more, thank you for sharing your experience here with all of us! May you return to Prague, please do come and say hi! Greetings from Prague Eva Chen Guest Relations

Dear Sir/Madam, Thank you so much for taking time sharing your experience with Maximilian Hotel here at Expedia community. We are glad to know that you had a wonderful time not only with Prague but also with us. We would like to see you again in the near future! Warm Greetings from Prague, Eva Chen Guest Relations The Maximilian Team

Dear Guest, Thank you for staying with us at the Maximilian Hotel during this festive season in Prague! We were pleased to host you and happy to hear that you enjoyed your stay. We hope that you will visit us again in the future. Thank you for mentioning our Christmas Tree offer. This year, as with every year past, we like to do something special for the dates that coincide with big events in Prague. As the city has so many beautiful Christmas markets and the Vanoce holiday is celebrated in the Czech Republic and represented by a Christmas tree, we offered all of our guests the chance to adorn their rooms with a fully decorated tree. This year was another success! Thank you again for staying with us and Happy New Year. Best Regards, Ryne Parsons

Dear Guest, Thank you for posting this review on Expedia. We are always happy to receive feedback from our guests. We are so glad to hear that you had such a great time in Prague! It's very nice of you mentioning our staff, breakfast and location. I am sorry to hear about the temperature in the room, I hope this small issue didn't ruin your time in this lovely city. Have a nice day. Best Regards, Ines Montes

Dear Lucia, Thank you very much for staying with us and for posting this review on Expedia. We are always happy to receive feedback from our guests. I am flattered to hear such nice comments about our staff and breakfast! It is true as well that we have a great location: close to everything but still in a quiet zone. I hope you had a lovely time in Prague and if you ever come back, please do not hesitate to contact us anytime! Best Regards, Ines Montes

Dear Niek, Thank you kindly for this review of your experience at the Maximilian Hotel in Prague. We appreciate your feedback and thank you for staying with us! Your comments and compliments are well received and we hope that you will think of us the next time you need accommodation in our beautiful city. Thank you for mentioning so many of the things you enjoyed about our hotel including friendly staff, location, check-in experience, and breakfast! We are glad to have met your standard and look forward to welcoming you back. Best Regards, Ryne Parsons Receptionist - Maximilian Hotel

Dear Guest, Thank you very much for staying with us at the Maximilian Hotel in Prague. We are glad that you remember your visit fondly and that you are willing to share your experience with the community. You are not the person to commend us for our friendly staff! We would like to thank you for this mention and for the feedback about our customer service. It is very helpful when our guests post reviews, no matter how concise because we like to know how our commitment to customer service and satisfaction is affecting our guests. We are glad that you were satisfied with your time here in Prague and we hope that you will stay with us again. Best Regards, Ryne Parsons Receptionist - Maximilian Hotel

Dear Francis, Thank you for taking the time to reflect on and review your experiences with us at the Maximilian in Prague. We are delighted that you chose our hotel as your accommodation during your time here. It certainly was our pleasure to host you. Thank you for crafting such a comprehensive and yet concise review. Not many people mention the weather information that we carefully produce and provide for all of our guests at the breakfast table each morning. This small thing is part of the reason our guests get such a great start to their day. That, and the excellent breakfast that you also mentioned. Thank you again for your great review and for staying with us at the Maximilian. Best Regards from myself and the entire Maximilian Team, Ryne Parsons Receptionist - Maximilian Hotel

Dear Gerda, Thank you for taking the time to review the Maximilian Hotel in Prague, and for posting pictures, people rarely do this but it is much appreciated. We are especially grateful for your 5-star rating and that you had a delightful time with us. I am sorry that I am unable to reply in your language but I need to thank you for praising our location. In particular, it's proximity to everything in the city. It makes a city trip so much easier when most monuments and sights are within walking distance and we think that is why our property receives compliments like yours on its location. Thank you for staying with us and we hope to see you again. Best Regards, Ryne Parsons Receptionist - Maximilian Hotel

Dear star, Thank you for taking the time to reflect on your stay at the Maximilian Hotel. We are glad that you remember it so fondly. I am sorry I am unable to respond in your language but I must take this opportunity to thank you for your kind mentions of our location and our fantastic breakfast! We appreciate you mentioning these things specifically as we are very proud of our quality of breakfast and the quality service that accompanies the food in our breakfast restaurant. Thank you again for your kind words and for staying with us. Best Regards, Ryne Parsons

Dear Guest, I am sorry I am unable to respond in your language. However, let me thank you for taking the time to review our property. Your review is quite typical of what we hear from our guests and we couldn't be more proud of the things that make our hotel stand out from the rest. Our friendly staff, delicious breakfast, and perfect location are the aspects of our property that continue to satisfy guests day in and day out. I am also glad you mentioned our clean and spacious rooms, our tireless housekeeping staff will be delighted to hear that their work is appreciated. Thank you for choosing the Maximilian Hotel for your stay in Prague. Best Regards from myself and the entire Maximilian Team, Ryne Parsons Receptionist - Maximilian Hotel

Dear Katrien, Thank you for taking the time to share your experience with us at Maximilian Hotel. I am sorry that I am unable to respond in your language. I am glad you have mentioned that our hotel is quiet and comfortable while being within walking distance of the many attractions Prague has to offer tourists. It's true that we are just 5 minutes to Old Town Square and yet our secluded square remains peaceful and apart from the noise and bustle of the downtown. We appreciate your recommendation! Thank you again and we hope to see you the next time you are in Prague. From myself and the whole team at Maximilian, Best Regards, Ryne Parsons Receptionist - Maximilian Hotel

Dear Marjon, Thank you for your review. I am sorry I am unable to respond in your language however we are happy to receive feedback in all languages. Your compliments about our hotel's decor are well-received and I hope you will plan a trip to Prague again in the future because we have big plans to update our look! I'm sorry that you weren't completely satisfied with the bath tub/shower in your room. We would be more than happy to accommodate you in a room with a walk-in shower next time as we do have both options in the rooms. All in all, we are delighted that you enjoyed our city and our property. Thank you for the recommendation, it is always appreciated. We look forward to welcoming any and all guests that are convinced to stay with us based on your advice! Ryne Parsons Receptionist - Maximilian Hotel

Dear Mr. Wolgang,Thank you for taking the time to share your feedback regarding your recent stay. We sincerely apologize for the confusion regarding the VIP benefits and the breakfast arrangement.As clarified prior to your arrival, each hotel selects the benefits they offer to their guests. The email you received from Expedia may not have accurately reflected the internal agreement between Expedia and our hotel and we are already in touch with them to clarify it. We understand your disappointment and frustration, and we assure you that it's our priority to ensure there are no hidden information or surprises for our guests.Regarding the breakfast experience and the availability of items, we apologize for any inconvenience caused. Your feedback regarding the breakfast service and the issues with the air conditioning has been duly noted, and we will address these concerns with our team to ensure a better experience for our guests in the future.We appreciate your valuable feedback as it helps us to improve our services. We hope to have the opportunity to welcome you back in the future and provide you with a more satisfactory experience.Warm regards,

Dear David,Thank you so much for taking the time to share your experience at our hotel! We are happy to hear that your stay with us was wonderful and that you felt right at home. We truly appreciate your recommendation and are grateful for your kind words. It was a pleasure having you as our guest, and we hope to welcome you back for another stay in the future!Best Regards,Maryana SilinaGuest Relations Officer

Dear Simon,Thank you for your rating. We appreciate your feedback. We are looking forward to welcoming you back to Prague!

Dear Mark,We sincerely appreciate your feedback! It was a pleasure to have you as our guests. We are happy to hear you enjoyed the quality of the services during your stay with us. We can't wait for your return to exceed your expectations on the next visit!Warm regards,Your Maximilian Hotel Team

Dear Shenka,Thank you for taking the time to rate us! We appreciate your feedback, and would love to see you back with us!

Dear Eliot,Thank you for your positive feedback! We're happy to hear you enjoyed your stay and appreciated our amenities. We look forward to welcoming you back soon to repeat the perfect experience.Best Regards,Your Maximilian Hotel Team

Querida Ana,muchisimas gracias por su reseña tan valiosa. Nos alegramos mucho por su estadía con nosotros y que nuestro hotel haya cumplido con sus expectativas. Darle un servicio formidable es siempre nuestra meta.¡Esperamos verla pronto nuevamente!Que tenga un gran día.

Dear Donati,Thank you for your positive feedback! We're happy to hear you enjoyed your stay and appreciated our amenities. Your comments about the missing items are duly noted, and we apologize for any inconvenience, but we would like to let you know that the mini bar is free of charge for our guests, and if you notice any shortcomings on our side you can always let us know, we are always happy to help! We look forward to welcoming you back soon to make it immaculate.Best Regards,Your Maximilian Team

Daar Vitantonio,Thank you for your kind words! We're delighted to hear that you had an excellent experience at our hotel. We look forward to welcoming you back! Kind regards,Negin Bakhshandehyar / Guest Relations Manager

Dear Fredric,Thank you for your kind words! We're delighted to hear that you had a positive experience with our welcoming and available staff. It's great to know that you enjoyed the top-floor room with stylish and intelligent furnishings, as well as the modern and classy bathroom. We appreciate your feedback, and we look forward to providing you with another excellent stay in the future.Kind regards,Negin Bakhshandehyar / Guest Relations Manager

Dear Alice,Thank you for your positive review! We're thrilled to hear that you had a lovely stay in one of our spacious top-floor rooms. We apologize for the inconvenience caused by the broken drain and the subsequent flooding. It's great to know that our team acted promptly to fix the issue, and we appreciate your understanding. We hope the drinks voucher added a little extra to your experience, and we look forward to the opportunity to welcome you back for an even smoother stay in the future!Kind regards,Negin Bakhshandehyar / Guest Relations Manager

Dear Guest,Thank you for your wonderful review! We're thrilled to hear that you found our hotel lovely, clean, and modern. It's great that the size and location met your expectations. We appreciate your positive feedback, and we look forward to welcoming you back on your next visit. We can't wait to host you again!Kind regards,Negin Bakhshandehyar / Guest relations manager

Dear Guest,Thank you for your thoughtful feedback! We're delighted to hear that you found our hotel beautiful, modern, and chic. We appreciate your comments on the value for money, and I'd like to mention that our breakfast prices are in line with the market. Our breakfast offerings include an unlimited buffet and a la carte menu. Additionally, fresh juices, are available upon order to ensure the highest quality and freshness.We're pleased to know that our reception staff provided professional and excellent services. We look forward to welcoming you back on your next visit!Kind regards,Negin Bakhshandehyar / Guest Relations Manager

Dear Erin,Thank you for taking the time to share your experience with us. We are thrilled to hear that you had a special and enjoyable stay, and we appreciate your positive feedback.Antonio will be delighted to know that his hospitality made a lasting impression on you. We take pride in our team's commitment to providing excellent service, and it's rewarding to hear that our guests feel well taken care of.We're pleased that you enjoyed the room upgrade, It's our goal to make each guest's experience memorable, and we're glad we could contribute to your positive memories.We look forward to the opportunity of welcoming you back for another enjoyable stay.Warm regards,Negin Bakhshandehyar / Guest Relations Manager

Dear Ryan,Thank you for your fantastic review! We're delighted to hear that you had an excellent experience at our hotel. It's great to know that you found our location perfect for exploring sights and that your room provided an extremely comfortable stay.Your recommendation means a lot to us, and we look forward to the pleasure of welcoming you back in the future.Best regards,Negin Bakhshandehyar / Guest Relations Manager

Dear Ms.Walker,Thank you so much for taking the time to share your experience at Hotel Maximilian! We're thrilled to hear that despite the initial hiccup with your reservation, our staff was able to make your stay enjoyable and comfortable.It's heartening to know that you appreciated the complimentary airport transfer, breakfasts, and spa treatments. We strive to provide our guests with a seamless and memorable experience, and it's wonderful to hear that we succeeded in making your stay special.We're delighted that you found our location convenient for exploring Prague, and we appreciate your kind words about our staff's generosity and accommodation. It would be a pleasure to welcome you back to Hotel Maximilian on your future trips to Prague.Thank you once again for choosing Hotel Maximilian, and we look forward to hosting you again in the future!Warm regards,Negin Bakhshandehyar / Guest Relations Manager

Dear Shaw Kent,We're genuinely sorry to learn that you found our property and service disappointing, even though you didn't actually stay with us. Regrettably, since you didn't show up without informing us on the first night, we had to cancel your reservation, and we were fully booked the next day. We wish you had the chance to experience our hospitality firsthand. Should your plans bring you our way again, we'd love the opportunity to provide you with a more positive experience.Warm regards,Negin Bakhshandehyar / Guest Relations Manager

Dear Norman,Warmest greetings! We're overjoyed to hear about your fantastic 6-night stay during the Christmas markets. Your kind words about our great location, service, and pre-stay communication truly brightened our day.We can't wait to have the pleasure of welcoming you back for another memorable experience!Best regards,Negin Bakhshandehyar / Guest Relations Manager

Dear Kimberly Keene,Thank you for highlighting our clean and classy decor! We're delighted that it added to your experience.Looking forward to the pleasure of hosting you again.Best regards,Negin Bakhashandehyar/ Guest Relations Manager

Dear Jean-Emmanuel,Thank you for choosing to stay with us! We're delighted to hear that you found our hotel very nice, with a commendable staff. It's fantastic that our location suits your needs perfectly. Your recommendation means a lot to us, and we look forward to welcoming you back for another enjoyable stay.Best Regards,Negin Bakhshandehyar / Guest Relations Manager

Dear Victoria,Thank you so much for your fantastic 5 out of 5 rating! We're thrilled to know that you had a positive experience. We appreciate your feedback and look forward to welcoming you back for another excellent experience.Best regards,Negin Bakhshandehyar

Dear Tom,Thank you so much for your fantastic 10 out of 10 rating! We're thrilled to know that you had a positive experience. We appreciate your feedback and look forward to welcoming you back for another excellent experience.Best regards,Negin Bakhshandehyar

Dear Monica,We're genuinely thrilled that you enjoyed the overall experience!Your positive comments about our ideal location, cleanliness, comfortable beds, and efficient room warming truly made our day. The team is happy to have contributed to your satisfaction, and we eagerly look forward to hosting you again.Warm regards,Negin Bakhshandehyar / Guest Relations Manager

Dear Kristin,From the moment you checked in until your check-out, we're delighted to have provided a wonderful experience for you. Your high recommendation is truly appreciated! Should your travels bring you back to Prague, we'd love to host you again for another memorable stay.Warm regards,Negin Bakhshandehyar / Guest relations manager

Dear Suzanne,Thank you for taking the time to share your positive experience at Hotel Maximilian! We're thrilled to hear that our central location in Prague's Old Town, accessibility, and attention to detail in our comfortable rooms made your stay enjoyable. Creating a quiet and relaxing environment is a priority for us, and we're glad to see it reflected in your feedback.We appreciate your high recommendation. We look forward to welcoming you back to Hotel Maximilian in the future.Best regards,Negin Bakhshandehyar / Guest Relations Manager

Dear Florencia,It's wonderful to see a perfect 10 out of 10 from you, We're thrilled that you had such a positive experience.Thank you for choosing us, and we hope to welcome you back soon!Best regards,Negin Bakhshandehyar / Guest Relations Manager

DearRaymond,Thank you for your kind words! We're thrilled to hear that you enjoyed our nice, clean, and spacious rooms, as well as the service provided by our staff. It brings us immense joy to know that our team's performance met your expectations. Your positive feedback is truly appreciated, and we look forward to the pleasure of hosting you again for another wonderful stay.Best regards,Negin Bakhshandehyar / Guest Relations Manager

Dear Flora,Thank you for your kind words! We're delighted to hear that you found our room excellent and enjoyed our prime location. Your positive feedback is truly appreciated.Should your travels bring you back to Prague, we look forward to the pleasure of hosting you again.Best regards,Negin Bakhshandehyar / Guest Relations Manager

Dear Shelley,Thank you so much for your fantastic 5 out of 5 rating! We're thrilled to know that you had a positive experience. We appreciate your feedback and look forward to welcoming you back for another excellent experience.Best regards,Negin Bakhshandehyar