Een kluis op de kamer, individueel gedecoreerd, individueel gemeubileerd
Beschikbaarheid controleren

Beoordelingen van Holiday Inn Express Hotel & Suites Pratt, an IHG Hotel

2.5 out of 5
Holiday Inn Express Hotel & Suites Pratt, an IHG Hotel
1903 Pauline Pl, Pratt, KS

Beoordelingen

7,6

Goed

Gastenscore: 10 - Uitstekend. 148 van 388 beoordelingen" "
Gastenscore: 8 - Goed. 107 van 388 beoordelingen" "
Gastenscore: 6 - Redelijk. 58 van 388 beoordelingen" "
Gastenscore: 4 - Matig. 47 van 388 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 28 van 388 beoordelingen" "

8,0/10

Netheid

8,0/10

Personeel en service

7,4/10

Voorzieningen

7,6/10

Staat van de accommodatie en faciliteiten

7,0/10

Milieuvriendelijkheid

Beoordelingen

4/10 – Matig

John

Reisde met een groep, Zakenreiziger
Positief: Personeel en service
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
The building needed my repairs and no security
3 nachten verbleven in mei 2024

6/10 – Redelijk

Tim

Negatief: Personeel en service, staat van de accommodatie en faciliteiten
They were remodeling but in my eyes that hotel is about a 75 dollar a nite hotel not 130
1 nacht verbleven in mei 2024

10/10 – Uitstekend

Connie, Cimarron

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in april 2024

10/10 – Uitstekend

Rick, Sumner

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Everything was great.
1 nacht verbleven in april 2024

10/10 – Uitstekend

Vickie

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very clean, friendly and helpful staff.
4 nachten verbleven in april 2024

10/10 – Uitstekend

Karen

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff did their job. I only needed minimal interaction. The room was very clean and the bed was comfortable. I didn’t visit the breakfast area because breakfast was offered at the meeting I was attending.
1 nacht verbleven in april 2024

6/10 – Redelijk

Carrie

Reisde met familie
Positief: Personeel en service
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
The shower had a lot of stains and the floor looked very dirty and gross. Towel bar broke when pulling off the hand towel. Bed was clean. No dirty laundry bag. Reserved king, checked in under king, when we opened the door it was two queens. We checked in and dropped our bags, when we came back from dinner our room key didnt work. We had to go to the front desk and the lady gave us a hard time asking "was this the room you were assigned at check in?" Like we were criminals trying to break in. Coffee in the lobby was never fresh or hot.
1 nacht verbleven in maart 2024

10/10 – Uitstekend

layne

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in februari 2024

8/10 – Goed

Diane

Reisde met partner
Positief: Personeel en service
Property undergoing renovation. Elevator filthy. AC/Heater in room very on & off all night making noises every time. Stool in bathroom had stains
1 nacht verbleven in februari 2024

10/10 – Uitstekend

Debbie

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Everything was petfect.
1 nacht verbleven in februari 2024

10/10 – Uitstekend

Shontavius, Lawrenceville

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in februari 2024

6/10 – Redelijk

Kellie

Reisde met familie
Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Nice hotel.
The breakfast was great. Lady who takes care if the breakfast was super friendly. Elevator shocked my daughter then 5 mins later we were stuck in the elevator for 10mins. The pet fee on Hotels.com says $20 but hotel charged $75. General Manager Keith was a nightmare refusing to give me receipt even though we paid at hotel. I had been given a receipt at checkout but lost it on our trip. Hotel was nice just not happy about pet fee and how manager handled my questions. Still never got another copy of the receipt.
1 nacht verbleven in januari 2024

8/10 – Goed

Jodell, Mora

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great room, good hot breakfast and friendly staff. They are doing some remodeling on the property so there are several dumpsters in the parking area.
1 nacht verbleven in januari 2024

6/10 – Redelijk

Jane

Reisde met partner
1 nacht verbleven in januari 2024

8/10 – Goed

Bill

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Clean rooms and area. Staff was very friendly and helpfull
1 nacht verbleven in januari 2024

8/10 – Goed

Robert

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in januari 2024

8/10 – Goed

ShelaLyn

Reisde met familie
It was a great place to be stuck in the snow. Nice hot full breakfast, hot tub and work out facility.
1 nacht verbleven in januari 2024

8/10 – Goed

Candi or Paul

Positief: Netheid, personeel en service en comfort kamer
1 nacht verbleven in januari 2024

4/10 – Matig

Kirk

Reisde met familie
No power, no refund, no customer service
The following is no fault at all of the hotel property. We were in a massive blizzard, the hotel lost power and we were unable to check in or stay at the hotel. Hotels.com will not issue a refund and that’s extremely disappointing. Of course, there is no customer service to speak with other than a “Virtual Agent” that is little to no help at all.
1 nacht verbleven in januari 2024

10/10 – Uitstekend

Unmana

1 nacht verbleven in januari 2024

8/10 – Goed

Sue

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in december 2023

2/10 – Ontzettend slecht

Geverifieerde reiziger

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Very poor
Motel was very noisy heater made ticking noise broken chair alarm clock did not work tub was stained lamps were broken Bath had black mold near tub also bath was dirty. Bed was good however noise kept us awake. Won’t stay there again. Choice Hotels are much better
1 nacht verbleven in december 2023

10/10 – Uitstekend

Maureen

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great value for nights sleep during long drive! Some parts of walls being repaired, drain in tub drained very slow. Staff friendly, good breakfast.
1 nacht verbleven in december 2023

8/10 – Goed

Geverifieerde reiziger

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in december 2023

8/10 – Goed

Lisa

Reisde met partner
The beds were great. The only issue was that it took a couple of minutes running the water in the shower before any warm water came out.
1 nacht verbleven in november 2023

8/10 – Goed

Scott

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent breakfast with BACON!!!
1 nacht verbleven in november 2023

10/10 – Uitstekend

GERRY

1 nacht verbleven in november 2023

4/10 – Matig

Tracy

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Clean , remodeling . Was a mis communication about my room. Paid for a king, was issued "key" for a room, had problem getting in... Someone else was there. Wrong room number was on key sleeve. Been charged $20 ... We will see if it's refunded.
1 nacht verbleven in november 2023

8/10 – Goed

Janice

I don’t do surveys
1 nacht verbleven in november 2023

8/10 – Goed

don

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
breakfest was nice, but cold.
1 nacht verbleven in november 2023

8/10 – Goed

Peter

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Handicapped room needs remodeling
I was in room 102. Except for the bathroom, the amenities were fine and I think the average handicapped person could manage. The bathroom would be a different story. The tub/shower would be a problem for a single person with mobility issues. Getting into the tub could be a problem for starters. Consider adding vertical bars at the back and front of the tub. The shower head should be smaller to make it easier to handle. Also, the hose is far too short especially for a person sitting on the bench at the back of the shower. At the sink and by the toilet there should also be bars.for a handicapped person in a wheelchair to assist in getting out of it on to the stool or to use the sink.
1 nacht verbleven in november 2023

4/10 – Matig

Michael

1 nacht verbleven in november 2023

10/10 – Uitstekend

Karen

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in november 2023

2/10 – Ontzettend slecht

Sandy

Reisde met familie
Said they were pet friendly. Charged me $75 extra for a 3 lb poodle. I did not see anything when I booked the room there was a $75 charge for pets WILL NOT COME BACK
1 nacht verbleven in november 2023

10/10 – Uitstekend

John

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very clean and hospitable
2 nachten verbleven in november 2023

10/10 – Uitstekend

Benjamin

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great customer service
1 nacht verbleven in november 2023

10/10 – Uitstekend

Gonzalez Muruato

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Good
1 nacht verbleven in oktober 2023

10/10 – Uitstekend

maggie

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
nice room great breakfast
1 nacht verbleven in oktober 2023

6/10 – Redelijk

Mike

Positief: Netheid
The beds were so high off the floor. I needed help getting in it. Which was a real inconvenience for the person i was with
2 nachten verbleven in oktober 2023

8/10 – Goed

Michael

Reisde met familie
Positief: Staat van de accommodatie en faciliteiten
Property is fine. Staff is fine. It's an average hotel. No complaints, nothing special either. It was under renovation, and the rooms have nicer beds and furniture than older HIs. Once renovation is complete, it will be the nicest one in town.
1 nacht verbleven in oktober 2023

2/10 – Ontzettend slecht

Geverifieerde reiziger

Reisde met familie
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
WORST NIGHTMARE!!!
The hotel was in need of updates, but not DURING the flipping night!! They had construction workers on the 4th floor working all through the night we stayed. I called and went to the front desk multiple times that night to voice my concerns and nothing ever happened. My daughter had surgery early the next morning and she only got a couple hours of sleep that night. Shower was dirty, floors were dirty.. I will never stay here again and would not recommend it to anyone. Also almost got stuck on the elevator on our way out the door EARLY after no sleep my husband had to pry the doors open. AWFUL experience!
1 nacht verbleven in oktober 2023

4/10 – Matig

Tammy

Positief: Netheid
The place was under construction but that did not bother us. What really bothered us was the curtains wouldn’t block out the street lights that flooded our room with light all night. There was a sheer panel that closed all the way, but, that did nothing for the bright lights shining in the window. We was in room 310. I would not recommend this hotel.

10/10 – Uitstekend

Jonathan

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great breakfast
1 nacht verbleven in oktober 2023

10/10 – Uitstekend

Dennis

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in oktober 2023

4/10 – Matig

Cody, Sheldon

Reisde met familie
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Wouldn’t stay here again.. the room / bed was clean, for the most part. Permanent stains in shower/tub.. the rest of the hotel was in need of repair, had water damaged sheetrock that had been painted over, and was overall dirty, in need of update and care!

4/10 – Matig

Cody, Sheldon

Reisde met familie
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Probably would not stay here again. Bed was clean, and the room was mostly clean, but the rest of the property seems dirty and in need of updates/repair.

8/10 – Goed

Dan

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Under some updates but we got a nice room that has some updates to it
1 nacht verbleven in september 2023

6/10 – Redelijk

Russ

Reisde met familie
Negatief: Netheid, staat van de accommodatie en faciliteiten
Could have been better
We were in Pratt for a family funeral. One family tried to reserve a room with you. But the price was more than twice what we paid. So they had to go elsewhere. Sad we couldn't be together. We were also concerned we would be trapped in elevator with issues.
2 nachten verbleven in september 2023

6/10 – Redelijk

Kris

Reisde met familie
Positief: Netheid, personeel en service en comfort kamer
It was just ok
There was a nasty ripped up chair in our room that we couldn’t sit on. Lots of areas in room/hotel missing parts or trim on walls, etc. Looked a bit run down. Bed was comfortable!
1 nacht verbleven in september 2023

8/10 – Goed

Andy

1 nacht verbleven in september 2023