Deluxe tweepersoonskamer, 1 queensize bed | 1 slaapkamer, lakens van Egyptisch katoen, luxe beddengoed, een minibar

Beoordelingen van Hotel el descanso del Guia

3.5 out of 5
Hotel el descanso del Guia
Calle Delfin, Barrio el Mirador, Puerto Ayora, Galapagos

Beoordelingen

8,6

Uitstekend

Gastenscore: 10 - Uitstekend. 54 van 108 beoordelingen" "
Gastenscore: 8 - Goed. 40 van 108 beoordelingen" "
Gastenscore: 6 - Redelijk. 8 van 108 beoordelingen" "
Gastenscore: 4 - Matig. 4 van 108 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 2 van 108 beoordelingen" "

9,2/10

Netheid

9,2/10

Personeel en service

8,6/10

Voorzieningen

8,8/10

Staat van de accommodatie en faciliteiten

9,0/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

ASSA

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The stuff very kind
5 nachten verbleven in april 2024

8/10 – Goed

Misty

1 nacht verbleven in april 2024

10/10 – Uitstekend

Victor, Chicago

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent hotel! The staff is incredible. Such wonderful young people running the hotel. The rooms are huge and spotlessly clean. The free breakfast was made to order eggs with juice, toast and coffee. I haven’t a single complaint about my stay.
2 nachten verbleven in februari 2024

10/10 – Uitstekend

Victor, Chicago

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent hotel! The staff could not be any friendlier and the hotel is beautiful and sparkling clean. Large rooms, great air conditioning and nice hot showers. The only complaint…the hotel does not respond to messages sent through Expedia and they also never answer the phone. I was not able to schedule my free transportation from the airport because I couldn’t ever get a hold of anyone. The hotel clearly needs to update their contact information.
3 nachten verbleven in februari 2024

10/10 – Uitstekend

Julio, rockville centre

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It was friendly
3 nachten verbleven in februari 2024

8/10 – Goed

Aleks

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Party started, very loud, and didn’t end until 730 am. Not much sleep. The room is very nice. Bedding and bed very nice. The room we booked was being serviced so they gave us a different room which was fine.
1 nacht verbleven in februari 2024

4/10 – Matig

Barbara

Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Not recommended
The description of this hotel is totally inaccurate. There is no restaurant of deli on site. Also, when we booked it stated they provided airport transportation. We requested it multiple times and got the run around. Also, it is on a busy road with trucks and motorcycles going by all night.
2 nachten verbleven in januari 2024

10/10 – Uitstekend

Emily

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Very nice stay
Staff is super friendly and attentive, rooms are nice with air conditioning, and yhe provided breakfast each day was nice. Even yhough its a but up grom the main tourist center its very essy to get there either a 15 minute walk or a 5 min taxi ride. The tacod have a set price so you dont have to worry about negotiating or being ripped off.
4 nachten verbleven in januari 2024

10/10 – Uitstekend

Andres

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
La estadía estuvo muy bien en general, no tienen restaurante y al rededor no hay lugares para comer y se encuentra lejos del centro, se debe tomar una camioneta para ir al centro a comer o visitar, el check out es muy temprano (9am) y si tienes vuelo tarde tendrías que salir o pagar un valor extra

8/10 – Goed

Serge

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent staff and very clean. Nice pool and breakfast was very good.
3 nachten verbleven in januari 2024

10/10 – Uitstekend

Alberto

Positief: Netheid, personeel en service
2 nachten verbleven in januari 2024

10/10 – Uitstekend

Jordon

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Just awesome! Stayed for six nights, can’t think of one really negative thing to say about this place or the great people that work there! It is a little ways out of town, but you never have to wait more than a couple minutes for a taxi ($2) either to or from the hotel.
6 nachten verbleven in december 2023

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great olace
Very good, Oscar and his entire team were friendly, courteous and professional. Very nice location and experience.
3 nachten verbleven in december 2023

8/10 – Goed

Simon

1 nacht verbleven in november 2023

8/10 – Goed

KENJI

Positief: Netheid, personeel en service
ホテル全体の掃除もスタッフ総出でテキパキ動いており気持ちが良い。 静かで落ち着きますがホテル周辺は商店が2件ほどで食事や買い物に行くには歩いて20分ほどかかるのでその点は不便です。
4 nachten verbleven in oktober 2023

8/10 – Goed

Mike

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The room was nice. The staff was great. Oscar and Angel were very helpful. They recommend restaurants and a tour with a taxi driver that turned out to be very good. They helped us with our bags. They made a great effort to communicate with us in English even though they had some limitations. They deserve an increase in their wages. The property is a little distance from the main strip. The $1.50 taxi ride is very cheap but it can be a problem when you start to run out of small bills.
4 nachten verbleven in september 2023

10/10 – Uitstekend

davorka, Vancouver

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
5 nachten verbleven in september 2023

10/10 – Uitstekend

LK, STANTON

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The hotel is good; Oscar Angel are great!
2 nachten verbleven in september 2023

8/10 – Goed

Eudoro Jorge

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Very comfortable stay.
We got off on rough start. The number provided by hotels.com always sent straight to voicemail. I went online to find a way to contact the hotel for the included gold status airport transfer that was not given as they said they were unable to acomódate three days before arrival but they could send a taxi at normal cost of 25 usd. The hotel itself was very clean, great service at the front desk, very helpful. A little from the docks if you plan to walk but doable. .
1 nacht verbleven in augustus 2023

6/10 – Redelijk

Lisette

3 nachten verbleven in augustus 2023

10/10 – Uitstekend

Antonio

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in augustus 2023

8/10 – Goed

Mark

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Friendly staff, wonderful room and excellent breakfast
4 nachten verbleven in juli 2023

10/10 – Uitstekend

Valeria

4 nachten verbleven in juli 2023

10/10 – Uitstekend

Tyler, Moose Jaw

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We enjoyed our stay here, the staff made our time enjoyable as they were very friendly and helpful when booking taxis to where we needed to go, the room was as expected, breakfast in the morning was quick and easy so you could be on your way. No complaints at all, thank you to the staff at Hotel el Descanso del Guia for making our Galapagos visit a great one.
5 nachten verbleven in juli 2023

10/10 – Uitstekend

Marianela

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The best thing about El Descanso del Guia is the staff. They were attentive and kind and very helpful. The hotel is on the outskirts of the town but it is very clean, has a pool and a great breakfast.
1 nacht verbleven in juli 2023

6/10 – Redelijk

Jason

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The property condition was decent but located on a busy road so you might need ear plugs or white noise (i.e. air conditioner running) to drown out the road noise at night to sleep. Breakfast is good and was served at a dining area near the pool, unfortunately the rooftop restaurant was closed for remodeling. If you're an Expedia VIP member expecting to receive VIP included perks like a free round trip airport shuttle, please note they did not honor that perk when requested in the original booking and closer to check in on both Expedia messaging and the hotel's own reservation system which they send you a link for asking you to access and provide information after booking. Though they sent a couple of template messages through Expedia they never responded on either site and upon arrival no shuttle was waiting (a taxi is $25 USD each way) which they claimed at check in was a misunderstanding but then prior to checkout when I reminded them of the free shuttle request back to the airport they claimed I would have had to email them directly in advance to request (I've re-reviewed everything and nothing actually stated an email was required) and offered me $10 USD instead which I did accept but that leaves $40 USD in shuttle perks they did not provide claiming I did not properly request them. That said, the employees on-site were otherwise friendly and helpful, in particular with calling taxis for guests whenever on demand which arrive promptly and only cost $2 USD to port Arroyo.
5 nachten verbleven in mei 2023

8/10 – Goed

Sarah, Oshkosh

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Overall this is a nice hotel. Rooms are small and bathroom was tiny. Several advertised amenities were not evident (BBQ grills, rooftop terrace). Staff is not bi-lingual as advertised. If you don’t speak Spanish communication can be challenging. However the staff DOES try very hard to understand what you need. Tour assistance though - was not really available, so “concierge” service is limited to calling for taxis. There was absolutely NO WiFi, they should not be advertising it at all. No laundry facilities - they will do laundry for a fee, but you cannot do your own. Continental breakfast is really “eat what we’re serving today”. Food was good - but choice is limited to non-existent. There is no snack bar/deli at all so I don’t understand why it’s advertised to have one. Also no poolside bar and no restaurant. Definitely no room service. The pool is nice - but it’s not heated and was pretty chilly. Note this hotel is not near the pier or any restaurants, etc. Taxis are cheap, but being closer to town would be nicer. Also the area around this hotel is not nice at all. Unfinished construction projects that are now overgrown abound. The staff is great-the hotel itself is nice, but it is not as advertised…..
5 nachten verbleven in mei 2023

8/10 – Goed

Pedro

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great staff
I recently had the pleasure of staying at this hotel, and I am delighted to share my wonderful experience with the staff. From the moment I arrived, it was evident that their commitment to excellent customer service was unwavering. Every staff member I encountered was not only incredibly helpful but also genuinely polite. They went above and beyond to assist me with various tasks, ranging from scheduling tours to providing detailed explanations about the activities and attractions on the islands. Their extensive knowledge and willingness to share information made my trip even more enjoyable and stress-free. The staff's dedication to ensuring that guests have a remarkable stay was evident throughout my time at the hotel. They took the time to listen to my needs and preferences, offering personalized recommendations that suited my interests. Their attentive nature and proactive approach truly set them apart. I cannot emphasize enough how appreciative I am of the staff's efforts. Their commitment to customer satisfaction is commendable and undoubtedly made a positive impact on my overall experience. If you're looking for a hotel with exceptional staff who will go the extra mile to make your stay memorable, I highly recommend considering this establishment.
2 nachten verbleven in mei 2023

8/10 – Goed

Johannes

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Das Personal ist sehr freundlich, die Zimmer sind sauber und ok. Das Frühstück hat eine recht begrenzte Auswahl und der Service ist hier verbesserungswürdig, so muss man z.B. ständig Dinge nachfragen (wie einen Teller, obwohl offensichtlich sichtbar ist, dass man ohne Teller da sitzt) und das Salz funktioniert ständig nicht.
4 nachten verbleven in april 2023

10/10 – Uitstekend

Spring

Reisde met familie en kleine kinderen
Positief: Netheid, staat van de accommodatie en faciliteiten
Amazing stay! Oscar, Christopher and the rest of the staff were wonderful.
3 nachten verbleven in mei 2023

10/10 – Uitstekend

Wilson, Portoviejo

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excelente hotel, muy buena habitación. La habitación limpia y cómoda.
1 nacht verbleven in april 2023

10/10 – Uitstekend

Catherine

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Lovely staff, extremely friendly and attentive. Property very clean and well maintained. Loved the pool at the end of a hot day. 20 minute walk into town or a $2 taxi. Good breakfast every morning.
3 nachten verbleven in april 2023

10/10 – Uitstekend

Logan

Reisde met partner, Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Dive lessons in the pool, not near the strip and internet didn’t really work(which is ok but I wouldn’t say has working wifi) staff went above and beyond and are great and was a really nice hotel
1 nacht verbleven in februari 2023

10/10 – Uitstekend

Leonidas

4 nachten verbleven in februari 2023

10/10 – Uitstekend

INES MELINA

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Family stay en Galapagos
Es un Hotel sencillo, se ve nuevo, limpio y el servicio es muy cordial. La ubicación no es óptima, pero no es un problema, pues en Puerto Ayora se puede llegar a cualquier lado por la carrera mínima en taxi de $1,50. Los beneficios Gold de Hoteles.com que se promocionan en la página, no los otorgan. Es recomendable para familias.
5 nachten verbleven in februari 2023

8/10 – Goed

Carolina

Reisde met partner
Positief: Netheid, personeel en service en voorzieningen
Servicio
4 nachten verbleven in februari 2023

10/10 – Uitstekend

Marcio

1 nacht verbleven in januari 2023

2/10 – Ontzettend slecht

Nitin

Reisde met familie en kleine kinderen
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Far from everything nothing works, on a super busy road

10/10 – Uitstekend

Corrine

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
5 nachten verbleven in november 2022

10/10 – Uitstekend

Sarah

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The property itself and staff are amazing. The rooms were extremely spacious and comfortable. The pool was great and the breakfast was also very nice to have. While it’s a bit away from the main strip the staff always got us cabs quickly and they cost $1.50 each way. The surrounding area has some construction but that was during the day when we were typically gone. Every time we arrive md or departed the staff at the hotel were there to meet us and check in. We stayed with another family (5 kids in total) and this hotel met all our needs to ensure we were taken care. We would absolutely stay again!
4 nachten verbleven in november 2022

10/10 – Uitstekend

Karina

4 nachten verbleven in september 2022

10/10 – Uitstekend

Zhenqi

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
4 nachten verbleven in september 2022

10/10 – Uitstekend

Rudi

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
A little off the beaten path the staff was super friendly and accommodating. Would stay again.
2 nachten verbleven in juli 2022

10/10 – Uitstekend

Fabricio, Thornton

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
El Descanso del Guía was a refreshing experience. While the location is not ideal, it compensates by how quiet, clean and friendly the place is. The staff is very helpful and nice. Our stay was excellent and would definitely stay there again.
4 nachten verbleven in juni 2022

10/10 – Uitstekend

Mark

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in juni 2022

10/10 – Uitstekend

Paulina

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
3 nachten verbleven in mei 2022

10/10 – Uitstekend

Chiquinquirá

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Me encantó la atención y la preocupación del personal para que estemos bien, comodos y satisfechos. Si quieres un ambiente de paz y silencio este hotel es el mejor y el desayuno variado y muy bueno. El cafe es perfecto!
3 nachten verbleven in mei 2022

8/10 – Goed

Mike

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great staff, superb breakfast. Easy 15 minute stroll into the center of town or a couple dollar taxi ride. Small convenience store next door. Comfortable rooms, great place to relax in the pool!
4 nachten verbleven in april 2022

10/10 – Uitstekend

Helmut

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Nice place Friendly people and great service
1 nacht verbleven in maart 2022

8/10 – Goed

Amanda

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff was super helpful and attentive. Room was nice and cozy. Property further up town so about a 30 minute walk to the main town of puerto ayora.
2 nachten verbleven in maart 2022