2 buitenzwembaden, parasols voor strand/zwembad

Beoordelingen van Coral Level at Iberostar Selection Bávaro - All Inclusive

5 out of 5
Coral Level at Iberostar Selection Bávaro - All Inclusive
Carretera Arena Gorda, Playa Bavaro, Punta Cana, La Altagracia

Beoordelingen

8,6

Uitstekend

Gastenscore: 10 - Uitstekend. 58 van 101 beoordelingen" "
Gastenscore: 8 - Goed. 21 van 101 beoordelingen" "
Gastenscore: 6 - Redelijk. 12 van 101 beoordelingen" "
Gastenscore: 4 - Matig. 8 van 101 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 2 van 101 beoordelingen" "

9,2/10

Netheid

8,8/10

Personeel en service

8,8/10

Voorzieningen

9,0/10

Staat van de accommodatie en faciliteiten

9,2/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Geo Aji

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Amazing resort. Great food options. Friendly staff
3 nachten verbleven in mei 2024
Reactie van Online Reputation Manager op 13 mei 2024
Dear Geo,Thank you for sharing this positive feedback of your stay with us.We hope to have the pleasure of your company again, soon.Kind regards,Online Reputation ManagerCoral Level at Iberostar Selection Bavaro

10/10 – Uitstekend

Sacnicte

Reisde met een groep, Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Loved it have a casino and night club. The Golf Course was in great conditions.
5 nachten verbleven in april 2024
Reactie van Online Reputation Manager op 8 mei 2024
Dear guest,We thank you for sharing this positive feedback after your stay at our Iberostar hotel. Kind regards,Online Reputation ManagerCoral Level at Iberostar Selection Bavaro

10/10 – Uitstekend

Lea

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great stay!
6 nachten verbleven in april 2024
Reactie van Online Reputation Manager op 6 mei 2024
Dear Lea,Thank you for sharing this positive review and for choosing our beachfront hotel for your holiday.Come back soon.Regards,Online Reputation ManagerCoral Level at Iberostar Selection Bavaro

10/10 – Uitstekend

Jose

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The hotel is gorgeous, and the staff is amazing. They are very friendly and always greet you with a smile, which instantly makes you feel happy too. The staff consistently checked in about our experience with the food, room, amenities, etc. Any issues we reported to any member of the staff were promptly resolved. Overall, it was a great experience! Definitely worth it.
5 nachten verbleven in april 2024
Reactie van Online Reputation Manager op 30 apr 2024
Dear Jose, Thank you for your excellent review of our hotel. Our goal is to create a particularly pleasant atmosphere for our guests with our numerous services so your words confirming our success are really important to us . We very much hope that you visit us again soon.Best Regards,Online Reputation ManagerCoral Level at Iberostar Selection Bavaro

10/10 – Uitstekend

Sean, TORONTO

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great family spot with fantastic service. Our concierge Samuel added a really nice personal touch making sure we had a great time. The food options are fantastic, especially the buffet. The beach is wonderful But it is the friendly staff who really make experience stand out.
5 nachten verbleven in april 2024
Reactie van Online Reputation Manager op 30 apr 2024
Dear Sean,Thank you for sharing these positive words.We are happy to know that you had such a great time at our hotel and hope to welcome you again soon.Best regards,Online Reputation ManagerCoral Level at Iberostar Selection Bavaro

10/10 – Uitstekend

Ouma Devi

7 nachten verbleven in april 2024

8/10 – Goed

Kenrick

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff was amazing The beach was excellent The evening shows for the kids could be better. It felt rushed
7 nachten verbleven in april 2024
Reactie van Online Reputation Manager op 23 apr 2024
Dear Kendrick,We are very pleased to read that you had such a pleasant time in our hospitality at our hotel and want to thank you for sharing your opinion with others. Confirmation that we were able to exceed your expectations is spectacular news for us.It is also very satisfying for us that you enjoyed our beach and it will be an honor to welcome you back again in the future until then we wish you all the best.Kind Regards,Online Reputation ManagerCoral Level at Iberostar Selection Bavaro

6/10 – Redelijk

Lisa Marie

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The hotel was beautiful and the majority of the staff were VERY accommodating and pleasant. There are always a few bad apples, but you learn quickly who to avoid. The problem with Coral Level is this: They tout it as "exclusive" and you have your own "exclusive" restaurant for breakfast and lunch. Problem is the food is always cold. And I mean like it's been in the fridge and the heat lamps and the hot plates don't work. The entertainment for the children is sorely lacking. Maybe we've been spoiled by RIU but the "kiddie show" around dinner time was hit or miss. Some days nothing at all. In 7 days, saw the same thing 3 times which would have been OK had it been entertaining. Half an hour of Simon Says one day then a lesson on how to save the reefs. Even the 4 year old was bored. The refrigerator in the room is only a wine cooler. Can't really keep anything cold. There is nothing around telling you about the nightly entertainment or daily activities. When you ask, you're told to use the app. The app isn't all that and really when you're dealing with us older folks, a sign would be helpful. The waitstaff on the beach were beyond awesome. And I do mean beyond awesome. Check in was a hassle but check out was the most efficient of any place we've ever been. Asked for a taxi to the airport the night before, and it was there waiting for us half an hour ahead of schedule. I have a lot more to tell you but Expedia only allows 1500 characters...
7 nachten verbleven in maart 2024
Reactie van Online Reputation Manager op 9 apr 2024
Dear Lisa,Thank you for sharing your assessment of our establishment with us.We sincerely regret that on this visit we did not please you with our cuisine or our kid's entertainment offer. We want you to know that we always take into consideration the aspects our guests mention. Therefore, you can take it for granted that we will share your words with our management because, through constant dialogue with our guests we can always improve. Once again, thank you for sharing these words. We hope you will consider giving us another chance to provide you with the exceptional vacation experience you deserve.Regards,Online Reputation ManagerCoral Level at Iberostar Selection Bavaro

10/10 – Uitstekend

Rickie, Green bay

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
6 nachten verbleven in maart 2024

10/10 – Uitstekend

Ran

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The place is stunning and the staff are fantastic. By day two, they know your name and your drink order ♥️ perfect place for much needed RandR. We’ll definitely be back!
6 nachten verbleven in maart 2024
Reactie van Online Reputation Manager op 8 apr 2024
Dear Ran,We thank you for sharing this positive feedback after your stay at our Iberostar Hotel. It would be an honor to serve you again and until then we wish you well.Best regards,Online Reputation ManagerCoral Level at Iberostar Selection Bavaro

10/10 – Uitstekend

Kim, Grove City

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very special! Perfect place to relax! They go out of their way for you!
5 nachten verbleven in maart 2024
Reactie van Online Reputation Manager op 5 apr 2024
Dear Kim,A comment as positive as yours is the best confirmation that we are working in the right direction. Thank you very much, it would be marvelous to see you again one day.Kind regards,Online Reputation ManagerCoral Level at Iberostar Selection Bavaro

10/10 – Uitstekend

Kevin

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
There are 4 Iberostar hotels (Grand, Selection, Coral Level, Dominicana) sitting next to each other. I reserved Coral-Level for 2 family rooms availability reason (my couple and 2 grown daughters had 2 separate bedroom villa with a connecting door) and this was a perfect decision. Coral Level runs a Coral level guests only exclusive restaurant that is open for breakfast, lunch, dinner with all options including seafood, steak and etc everyday. Also Coral level has 110 rooms which makes the resort very quiet and peaceful. Selection Iberostar has a big swimming pool with over 400 rooms and is more like Cancun in a party atmosphere and many families. Most of the reservation needed dinner restaurants are in Selection Iberostar. Grand Iberostar is an adult only, more elegant & classic look and is very quiet.
4 nachten verbleven in maart 2024
Reactie van Online Reputation Manager op 25 mrt 2024
Dear Kevin,It is always fabulous for us to receive such wonderful reviews like yours.  We appreciate the time and effort taken to share this opinion of your holiday at our hotel. It is very pleasant to know that you and your family had a great experience, and we thank you once again for your excellent review. We will definitely be delighted to welcome you back in the near future.Best Regards,Online Reputation ManagerCoral Level at Iberostar Selection Bavaro

10/10 – Uitstekend

Lisa

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great beach. Love the little catamarans and kayaks. Good food and drink. Dining service could be a bit better otherwise a perfect vacation.
5 nachten verbleven in januari 2024
Reactie van Online Reputation Manager op 30 jan 2024
Dear Lisa,Thank you for sending us your feedback, we are very pleased that you enjoyed your stay. Please come back and visit us again soon.Regards,Online Reputation ManagerCoral Level at Iberostar Selection Bavaro

10/10 – Uitstekend

Kathlen

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The property was great, i truly enjoy the Spa, the staff was really great from checking in at Corales and checking out. Will be back for sure
Reactie van Online Reputation Manager op 22 jan 2024
Dear Kathlen,We are very happy to read that our hotel has lived up to your expectations. We look forward to serving you again to repeat or even surpass this experience.Regards,Online Reputation ManagerCoral Level at Iberostar Selection Bavaro

10/10 – Uitstekend

Andrew

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
4 nachten verbleven in november 2023

6/10 – Redelijk

Gulara

7 nachten verbleven in november 2023

6/10 – Redelijk

Oleg

4 nachten verbleven in november 2023

6/10 – Redelijk

Cindy

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Food was not good! Will not go back.
7 nachten verbleven in november 2023
Reactie van Online Reputation Manager op 4 dec 2023
Dear Cindy,Thank you for taking the time to write and share this review.We are sorry that we did not fulfill your expectations regarding our cuisine. We will relay your opinions to our team of professional chefs, who will make the most of the improvement possibilities that your comments provide us with. Gastronomy is a pillar of our company, and it is through feedback such as yours that we can constantly progress and develop on our quest for complete customer satisfaction. Once again, we appreciate your input and will work diligently on improving in that area with hopes that you might give us another opportunity to serve you.Best regards,Online Reputation ManagerCoral Level at Iberostar Selection Bavaro

8/10 – Goed

Kim, Maple Grove

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Our room night one did not have functioning air conditioning. This was a problem as it was 93 and humid. They sent someone out to look at it but they were unable to repair. The next morning Oliver from Guest Services stopped by and took us to another room to see if that would work. It was air conditioned and proved to be a great move. He also apologized for the inconvenience and gave our party free massages. After that we had a wonderful time at the resort, pools, ocean and dining facilities. Also enjoyed the show we attended. I would highly recommend this resort to anyone looking to have a great time in Punta Cana.
7 nachten verbleven in oktober 2023
Reactie van Online Reputation Manager op 27 okt 2023
Dear Kim,We would like first of all for you to know that we are really pleased that you had a great holiday with us at our hotel. Every area and every service of our hotel is designed to provide a quality holiday experience, and we are happy to know that we could achieve our customer satisfaction goal with you.Thank you for trusting us with your rest. We hope to welcome you back again soon.Best Regards,Online Reputation ManagerCoral Level at Iberostar Selection Bavaro

10/10 – Uitstekend

JOSE V

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff and service
3 nachten verbleven in oktober 2023

10/10 – Uitstekend

Julia

6 nachten verbleven in oktober 2023

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in september 2023

8/10 – Goed

Lashonda

4 nachten verbleven in september 2023

10/10 – Uitstekend

Ana

4 nachten verbleven in september 2023

4/10 – Matig

Gustavo

Reisde met partner
I strongly discourage anyone from staying at this hotel. From our arrival, the experience was subpar. The concierge prioritized pitching us Club memberships over basic hotel information, like app details, maps, QR codes for restaurants, and schedules. Hygiene is questionable here. I was handed a crumpled napkin from a waitress's pocket; she insisted it was clean despite my concerns. At the Faro restaurant, a waitress left the restroom and went straight to serve tables without washing her hands. Worse, I contracted food poisoning, possibly from their food handling, and had a troubling experience at the hospital where they failed to correctly insert an IV, bruising my arm. Their staff's attitude added to the distress. Our room wasn't free from issues; we discovered a cockroach and a lizard on our second night. Maintenance took over 45 minutes to respond. The cleaning service was merely symbolic, only making beds without replenishing essentials like towels. I had to call multiple times for new towels after they removed wet ones and left none in return. The room's sheets were coarse and the pillows substandard, not fitting for a supposed upscale hotel. Tipping upfront seems to be the only way to get prompt service from the staff. We were wholly let down by this experience. We won't consider Iberostar hotels in the future and advise others to think twice before booking.
Reactie van Online Reputation Manager op 1 sep 2023
Dear Guest,We were truly surprised to read your review, as it appears to describe an experience quite different from what we typically strive to offer at our hotel. We sincerely apologize for any inconveniences you encountered during your stay, and we take your feedback seriously.The issues you mentioned and your unfortunate experience at the hospital are certainly not in line with our standards of service and care. We deeply regret that you had to go through such unpleasant experiences.We would like to assure you that your feedback has been shared with our management team, and we will be conducting a thorough review of the issues you raised to prevent similar incidents from happening in the future. Your input is invaluable to us as it helps us identify areas where we can improve our services.We understand your disappointment, and we are genuinely sorry for any negative impression you have of our hotel. We hope that you might consider giving us another chance in the future to provide you with the exceptional experience that so many of our guests have enjoyed.Warm regards,Online Reputation ManagerCoral Level at Iberostar Selection Bavaro

2/10 – Ontzettend slecht

Jacob

Positief: Netheid, personeel en service
Negatief: Staat van de accommodatie en faciliteiten
3 nachten verbleven in juli 2023

10/10 – Uitstekend

Tanja

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
14 nachten verbleven in juli 2023

10/10 – Uitstekend

JOEL

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I loved this place and will definitely be back soon. The convenience and how friendly the staff were really amazed my family.
4 nachten verbleven in juli 2023
Reactie van Online Reputation Manager op 24 okt 2023
Dear Joel,We thank you for sharing this positive feedback after your stay at our Iberostar Hotel. It would be an honor to serve you again and until then we wish you well.Best regards,Online Reputation ManagerCoral Level at Iberostar Selection Bavaro

10/10 – Uitstekend

Sergey

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
True 5 star experience!
Coral level at Iberostar Selection Bavaro was something great! It was a true 5 star experience! The personnel was super friendly, our concierge, Leo was so attentive and made sure we had everything we needed; bartenders, waitresses and especially the cook that was checking the food and talking to customers were very friendly and provided a great service! Food, drinks, everything was a great quality that we were pleasantly surprised with (our previous experience in a different hotel in Punta Cana was not good at all, that’s why we didn’t expect much). The beach was amazing, very little seaweed some days. The evening entertainment specifically at Coral level bar area was really nice and cozy, it was like a private party with great performers! Overall, this hotel was awesome! Highly recommend!
6 nachten verbleven in juni 2023
Reactie van Online Reputation Manager op 17 okt 2023
Dear Sergey,Thank you very much for your review of our establishment. We are always very happy to receive confirmation our guests have enjoyed an excellent holiday and have left with wonderful memories. Our combination of both a friendly and competent service is one of our highest priorities and we are constantly working to provide our guests with an excellent experience.Finally, we thank you once again for your kind comment and we look forward to welcoming you back again. Until then, we wish you all the best.Kind Regards,Online Reputation ManagerCoral Level at Iberostar Selection Bavaro

10/10 – Uitstekend

Paula

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Excellent hotel. The Coral itself Is located within the Bávaro Selection, which is more massive, so if you are looking for quite, go for Coral Level. The service was outstanding and food and accomodations were excellent
Reactie van Online Reputation DR op 26 jun 2023
Dear guest,We thank you for sharing this feedback after your stay at our Iberostar Hotel. We hope to welcome you again in the future.Regards,Online Reputation ManagerCoral Level at Iberostar Selection Bavaro

10/10 – Uitstekend

matias

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
9 nachten verbleven in mei 2023

8/10 – Goed

Olivera

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very clean , staff friendly, variety of restaurants- but we preferred buffet style
6 nachten verbleven in mei 2023
Reactie van Online Reputation DR op 7 jun 2023
Dear guest,We are delighted to read this comment and know that you had a great time at our hotel. Please come back and see us again in the not too distant future.Best regards,Online Reputation ManagerCoral Levet at Iberostar Selection Bavaro

10/10 – Uitstekend

Scott

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Staff so helpful, buffet great, beautiful beach area, great value.
6 nachten verbleven in mei 2023
Reactie van Online Reputation DR op 24 mei 2023
Dear guest,We are very happy to read that our hotel has lived up to your expectations. We look forward to serving you again to repeat or even surpass this experience.Regards,Online Reputation Manager Coral Level at Iberostar Selection Bavaro

8/10 – Goed

Sandeep D.

Reisde met partner
Positief: Netheid, personeel en service
Property is good but staff needs to be trained in quality customer service
3 nachten verbleven in mei 2023
Reactie van Online Reputation DR op 18 mei 2023
Dear guest,Thank you for taking the time to share your experience.Its great knowing that you enjoyed our facilities, but at the same time, its a pity knowing that service did not met your expectations. We will take your suggestion into consideration to improve in this aspect.Once again, thank you. Regards,Online Reputation ManagerCoral Level at Iberostar Selection Bavaro

10/10 – Uitstekend

natalia

Positief: Netheid, personeel en service
10 nachten verbleven in april 2023

10/10 – Uitstekend

Michael Eugene

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
A beautiful resort with decent dining options, (mostly) great service, fun nightly shows/entertainment, and comfortable, villa-style rooms. We will go back. Only annoyances to note were regularly being approached by employees at beach and pool trying to sell you excursions or other upgrades, awfully expensive pricing of sundries in the gift shops, and people being allowed to "reserve" cabanas and umbrellas at the beach and pools by draping a towel over the chairs. Cabanas would sit for hours unused until the person came down for an hour or two later in the day. We never found a free cabana or umbrella the entire week. Service was exceptional overall, with only one bad experience at the Brave Steakhouse restaurant. We were ignored for a long time before being greeted, waited longer than usual between courses, and had to fetch one of our drinks at the service counter because it was never delivered. We ended up leaving before dessert arrived because we got tired of waiting.
7 nachten verbleven in april 2023
Reactie van Online Reputation DR op 3 mei 2023
Dear guest,We would like to thank you very much for your helpful review of your recent stay with us. Of course, we will also gladly investigate the areas of concern you raise in your review as it is through constant dialogue with our guests we can always be made aware of their particular wishes and preferences and thus ensure their well-being and satisfaction whilst staying at our hotel in the future.Again we thank you for choosing our hotel and we will be delighted to welcome you again in the future.Best Regards,Online Reputation ManagerCoral Level at Iberostar Selection Bavaro

10/10 – Uitstekend

Agnieszka

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very clean
7 nachten verbleven in april 2023
Reactie van Online Reputation DR op 3 mei 2023
Dear guest,Thank you for staying with us and highlighting the cleanliness of our establishment.Come back soon.Regards,Online Reputation ManagerCoral Level at Iberostar Selection Bavaro

10/10 – Uitstekend

Simarjeet

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
5 nachten verbleven in maart 2023

10/10 – Uitstekend

Sebastian, Lima

Our experience was amazing. The service and experience in the hotel are excellent. Our concierge Rafael was very attentive and helped us with anything we needed, and the activities crew (Coca Cola, Mariachi) did a great a job in keeping people entertained. The room was big and well equipped. The food st El Faro was really good and also the Japanese restaurant was a different experience. Overall exceeded our expectations, I highly recommend this hotel.
6 nachten verbleven in maart 2023
Reactie van Online Reputation DR op 15 mrt 2023
Dear guest,It is always a pleasure to receive positive feedback like yours from our valued guests. We hope to see you again in the not too distant future. Regards,Online Reputation ManagerCoral Level at Iberostar Selection Bavaro

6/10 – Redelijk

JEROME

Positief: Staat van de accommodatie en faciliteiten, comfort kamer
Sans commentaire - déçu
Mon sejour s est malheureusement ma passé car mon conjoint est tombé malade et a dû se rendre à l hôpital de punta cana pendant 5 jours. L hotel a été prevenu et au lieu d annuler nos réservations de restaurants, j etais relance tous les soirs.. puis un appel de la direction cliente de l hotel qui seulement voulait me parler des options de taxi Pas trop le choix de prendre ceux accrédité a rentrer et te facturer 20uss pour chaque aller ou a chaque retour a l hotel. Par la suite ? Aucun autre appel Je suis alle au lobby exclusif du coral, aucun des interlocuteurs rencontres plusoeurs dans la semaine m'a simplement demandé comment allait mon conjoint qui malgre tout etait en réanimation. Bref pas grave ce n est pas leur role de faire assistance médicale. Mais par ocntre quand je rentrais lecsoir et voir que le plateua de fromage en room service est resté sur place pendant 2 jours, le seul ménage furent faire le lit et c est tout. Un coup de balai une fois dans la semaine.
9 nachten verbleven in februari 2023

10/10 – Uitstekend

Kavitha

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Beautiful serene property. Happy staff! Food is awesome. Stayed 6 days and it was a culinary delight!!
5 nachten verbleven in februari 2023
Reactie van Online Reputation Manager op 8 feb 2023
Dear guest,Thank you very much for these kind words after your recent stay at our wonderful Iberostar Hotel and the review that you have shared. Please come back and see us again soon. Regards,Online Reputation Manager Coral Level at Iberostar Selection Bavaro

10/10 – Uitstekend

FRANCISCO DE ASSIS ALVES

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Muito boa! Super atenciosos com tudo.
6 nachten verbleven in januari 2023

4/10 – Matig

Michelle M

Reisde met familie
Positief: Netheid
Negatief: Personeel en service, staat van de accommodatie en faciliteiten
Beautiful water and beach….However, no A/C in our room and it was so hot. The food was not good and only available at certain times. Must make reservations to restaurants at hotel prior to arrival.
Reactie van Online Reputation Manager op 26 dec 2022
Dear Guest, Although we sincerely regret reading that your holiday at our hotel was not to your liking, we are grateful that you have taken the time to send us your review. Please rest assured that we have taken your concerns seriously and we hope that you will allow us another opportunity at one of our hotels in the future. Best regards, Online Reputation Manager Coral Level at Iberostar Selection Bavaro

4/10 – Matig

William Edward

Reisde met familie
Positief: Netheid
Negatief: Personeel en service, voorzieningen
Not worth the extra money. Advertised as premium resort exclusive resort, but no different than “ lower/ less expensive levels. Resort was understaffe!. Room air condition was broke in room and staff advised for three day that we had to “ deal with it”
Reactie van Online Reputation DR op 4 nov 2022
Dear Guest,First of all, we would like to thank you for sending us your feedback.We are sorry that you were not able to enjoy our establishment. We always take the words of our guests very seriously because they help us improve and yours will not be the exception.Once more, we would like to thank you for your invaluable opinion, and we hope that you had a pleasant journey home.Best regards,Online Reputation ManagerCoral Level at Iberostar Selection Bavaro

6/10 – Redelijk

Sandy

Reisde met een groep, Reisde met partner, Reisde met familie en kleine kinderen
Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
Beach was very nice, AC in the room didn’t work, food wasn’t very good!
7 nachten verbleven in oktober 2022
Reactie van Online reputation manager op 1 nov 2022
Dear Guest,First of all, we would like to thank you for sending us your feedback.We hope to have the pleasure of your company in the future and fulfil all of your expectations in true Iberostar style.Best regards,Online Reputation ManagerCoral Level at Iberostar Selection Bavaro

6/10 – Redelijk

Liliana Estela Escobar

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excelente
3 nachten verbleven in oktober 2022
Reactie van Online reputation manager op 26 okt 2022
Estimado cliente: Le damos las gracias por compartir este comentario positivo tras su estancia en nuestro Hotel Iberostar. Saludos cordiales,Online Reputation ManagerIbersotar Selection Bavaro "

10/10 – Uitstekend

Leonardo

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very nice service and staf
5 nachten verbleven in juli 2022
Reactie van Online Reputation DR op 25 jul 2022
Dear guest, Thank you for sending us your feedback, we are very pleased that you enjoyed your stay. Please come back and visit us again soon. Regards, Online Reputation Manager Coral Level at Iberostar Selection Bavaro

10/10 – Uitstekend

Simina

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The food was really good and everything was close by - the beach, the pool and the private dining area.
5 nachten verbleven in juli 2022
Reactie van Online Reputation DR op 11 jul 2022
Dear guest, We appreciate the time you have taken to write this review after your visit and the positive feedback you have shared. We look forward to welcoming you again, very soon. Regards, Online Reputation Manager Coral Level at Iberostar Selection Bavaro

2/10 – Ontzettend slecht

Geverifieerde reiziger

Reisde met familie
Negatief: Personeel en service
Péssimo
A pior estadia que já tive na vida. Estávamos em uma viagem de família com 15 pessoas, todos os dias que tentamos fazer reserva tivemos algum tipo de problema no restaurante. Os garçons e atendentes sempre mal humorados ou debochados, exceto na praia. O chão do buffet (onde você come se não conseguir reserva de restaurante) estava sempre oleoso, sem falar no dia que fomos ao mexicano e não tinham mais o que nos oferecer e foram trazendo “restos” da cozinha. Não voltaria jamais.
7 nachten verbleven in juni 2022

10/10 – Uitstekend

Rickeena Jaunte

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Everything was wonderful at the Coral Level. The staff was incredible, especially Miguel, our concierge and Rosa our housekeeper. Everyone made us feel welcome, the drinks and food were perfect, and even though it rained, we still had a blast!
3 nachten verbleven in april 2022
Reactie van Quality Manager Online op 20 mei 2022
Dear guest, We are very happy to read that our hotel has lived up to your expectations. We look forward to serving you again to repeat or even surpass this experience. Regards, Quality Manager Online Coral Level at Iberostar Selection Bavaro