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Beoordelingen van Punta Cana Princess Adults Only - All Inclusive

4 out of 5
Punta Cana Princess Adults Only - All Inclusive
Playas de Bavaro, Punta Cana, La Altagracia

Beoordelingen

8,0

Zeer goed

Gastenscore: 10 - Uitstekend. 438 van 1006 beoordelingen" "
Gastenscore: 8 - Goed. 282 van 1006 beoordelingen" "
Gastenscore: 6 - Redelijk. 145 van 1006 beoordelingen" "
Gastenscore: 4 - Matig. 76 van 1006 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 65 van 1006 beoordelingen" "

8,4/10

Netheid

8,8/10

Personeel en service

8,0/10

Voorzieningen

8,0/10

Staat van de accommodatie en faciliteiten

8,4/10

Milieuvriendelijkheid

Beoordelingen

6/10 – Redelijk

Pratyush

3 nachten verbleven in oktober 2023
Reactie van Guest Service op 18 okt 2023
Dear Pratyush, We would like to thank you for taking the opportunity to express your feedback about your stay here at Punta Cana Princess. We regret to read that your holidays were not as you expected, we assure you this is not the type of experience our clients are met with. It was a pleasure to host you and we look forward to having you back soon. Thank you for choosing Punta Cana Princess. The Management

10/10 – Uitstekend

Argentina

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Het eten en service zijn top en vooral Felix bij strand was super behulpzaam en de jongens van entertainment. Min punt is dat de zee veel water golvend is en beetje vies van de algen maar wel mooie witte zand en dat houd ik van.
5 nachten verbleven in september 2023
Reactie van Silverio op 9 sep 2023
Dear PartnerThank you for your comments

8/10 – Goed

Lucie, Almelo

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Fijn hotel aan het strand. Goede sfeer.
Hotel ligt dicht bij de luchthaven. Wij kwamen laat aan maar een goede ontvangst en er was nog een bar open waar we ook nog wat frietjes kregen. We waren ook zeer te spreken oven het personeel, allemaal heel vriendelijke en stonden altijd voor ons klaar. We misten een kussen voor het 3e bed , maar die werd direct gebracht. De wifi was redelijk, er waren wel wat stroringen maar het was het extra geld wel waard, op het hele complex wifi. Wij hebben alleen gebruik gemaakt van het buffet omdat mijn dochter niet alles lust. Maar dat was geen probleem want die was goed. Elke keer weer een verrassing wat er was. Wij zijn ook een keer naar het hotel ernaast geweest ,daar mag je ok kosteloos gebruik van maken. Maar adults only is ons ook wel goed bevallen, alhoewel de Amerikanen zeker zoveel lawaai maken als kinderen!! Bedden op het strand waren ook prima en met bediening. Er wordt geklaagd over het zeewier dat er is, maar op ons stukje strand wordt er hard aan gewerkt om het daar schoon te houden. Geef het personeel wel eens een fooitje dat doet echt wel wat. Kamers prima, goede airco en balkon. De sfeer is erg goed. Door de kleur van de gebouwen krijg je een mooie sfeer en dan al die palmbomen erbij maakt het echt af. Met andere woorden een super plekje
9 nachten verbleven in juni 2018
Reactie van Princess-Hotels op 11 jul 2018
Beste Lucie, We zijn ontzettend blij om te lezen over de geweldige tijd die je had tijdens je meest recente verblijf hier bij Punta Cana Princess. We stellen het zeer op prijs dat u een dergelijke gedetailleerde beoordeling van ons resort hebt geplaatst. Het is altijd een vreugde om te leren dat we in staat waren om ons hoofdprincipe te vervullen, dat niet alleen voldoet aan de verwachtingen van onze gasten, maar ook overtreft. Bedankt voor uw positieve opmerkingen over ons eten, onze kamers, het strand en vooral ons personeel. Wij willen u graag bedanken dat u van de gelegenheid gebruik hebt gemaakt om uw gedachten over ons hotel te ventileren en we zullen u graag van harte welkom heten bij uw volgende bezoek aan Punta Cana Princess. Hoogachtend, Julio Paulino Operation Manager Punta Cana Princess All Suites Resort & Spa

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Dik in orde! Internet zou je beter verwachten in een 5 sterrenhotel...
10 nachten verbleven in april 2018
Reactie van Princess-Hotels op 12 mei 2018
Beste Gast, Ik wil u bedanken voor het kiezen van Punta Cana Princess voor uw vakantie en ook voor het delen van uw ervaring met ons. Ik verwacht dat u onze verontschuldigingen accepteert voor enig ongemak met internet. Al met al bedanken we u voor het uiten van uw mening en we hopen dat u ons in de toekomst een tweede kans zal geven. Beste wensen, Julio Paulino Operation Manager Punta Cana Princess All Suites Resort & Spa

10/10 – Uitstekend

Maarten, Rijswijk

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
A great hotel with super friendly staff
The hotel is great and renovated all over. They have a great pool with a poolbar and a clean private beach. The staff is very friendly and they have a great amusing animation team. We had a great 13 days and wish we could have stayed longer.
12 nachten verbleven in juli 2017
Reactie van Princess Hotels op 21 aug 2017
Dear Maarten, We really appreciate the effort you took to post a review about our resort. We truly appreciate the compliments towards our hotel and staff. Our main principle is not only to satisfy but to surpass the expectations of our guests. Thank you for your kind comments. On the whole, we would just like to express our gratitude for your feedback and we hope to see you soon in our Punta Cana Princess Hotel in the near future. Cordially, Julio Paulino Operation Manager Punta Cana Princess All Suites Resort & Spa

10/10 – Uitstekend

Joaquin, San Juan

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Excelente Hotel
2 nachten verbleven in april 2024
Reactie van Guest Service op 21 mei 2024
Dear Joaquin. Thank you for rating us. Cordial greetings, Federico Espinal. Gerente General. Punta Cana Princess

4/10 – Matig

German, West Palm Beach

Reisde met een groep
Negatief: Personeel en service, staat van de accommodatie en faciliteiten
I wish I could have had a better stay at this property, staff needs training, it seems like everyone is lost there. The customer service is awful, I had to change rooms due to a noisy A/C no one apologized, next room fridge wasn't working and it was never fixed after I called, the room key did not work at least 4 times and had to go be replaced... In restaurants staff is very rude, do not expect manners from the employees, to be honest I was astonished this is the very first time this happens to me in any resort. Also if you are young and trying to have a good time do not go here, there is no music in the pool or fun activities, entertainers do not entertain anyone. Only decent thing was the food.
3 nachten verbleven in mei 2024
Reactie van Guest Service op 21 mei 2024
Dear German. Thank you for taking the time to share the comments on your trip. We are glad that you chose our hotel as your holiday destination, but we regret that your stay was not as expected as our main goal will always be to please our visitors. Please accept our apologies for any inconvenience you may have had staying here with us. We hope to have the privilege to be your host on your next trip to the Dominican Republic.Sincerely, Federico Espinal. General Manager. Punta Cana Princess.

6/10 – Redelijk

Stephanie, Pooler

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Did not appreciate all of the vendors and sales pitches constantly while we were on the private beach. We specifically paid for a beach trip and could not enjoy it. The food needs more variety.
7 nachten verbleven in mei 2024
Reactie van Guest Service op 21 mei 2024
Dear Stephanie. Thank you for taking the time to share the comments on your trip. We are glad that you chose our hotel as your holiday destination but we regret that your stay was not as expected as our main goal will always be to please our visitors. Please accept our apologies for any inconvenience you may have had staying here with us. We hope to have the privilege to be your host on your next trip to the Dominican Republic.Sincerely, Federico Espinal. General Manager. Punta Cana Princess.

8/10 – Goed

TANYA Rachalle

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The food was not good at all of the restaurants.
3 nachten verbleven in mei 2024
Reactie van Guest Service op 21 mei 2024
Dear Tanya Rachalle. Thank you for sharing your vacation comments. We are happy that you have chosen our hotel as your vacation destination and for the positive comments about our property and the advantages it offers. We were delighted to read that everything was to your liking and we were able to meet your expectations. We hope to have the privilege of welcoming you on your next vacation. Best regards, Federico Espinal. General manager. Punta Cana Princess

10/10 – Uitstekend

Yolanda

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
First time in this resort and the reason why we book is because it is small and by reading other reviews it met our expectations. I enjoyed how quiet and relaxing our experience was… for guests that want the party theme can go to the sister resort but the resort itself also has games and music in the pool area . The food variety was good…there is something for everyone. Our room was always clean with fresh towels and mini fridge filled up. The staff is amazing! Hard working people , always with a smile and ready to make our stay comfortable. We will be going back.
7 nachten verbleven in mei 2024
Reactie van Guest Service op 21 mei 2024
Dear Yolanda. Thank you for sharing your vacation comments. We are happy that you have chosen our hotel as your vacation destination and for the positive comments about our property and the advantages it offers. We were delighted to read that everything was to your liking and we were able to meet your expectations. We hope to have the privilege of welcoming you on your next vacation. Best regards, Federico Espinal. General manager. Punta Cana Princess

8/10 – Goed

JUDY LYNN

Reisde met een groep, Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The rooms really need to be updated and the Buffay food was the same day after day and was not served hot. But the beach is beautiful and the grounds themselves are kept very nice. I enjoyed my time there. It’s my second time there.
7 nachten verbleven in mei 2024
Reactie van Guest Service op 20 mei 2024
Dear Judy Lynn. Thank you for sharing your vacation comments. We are happy that you have chosen our hotel as your vacation destination and for the comments about our property and the advantages it offers. We were delighted to read that everything was to your liking and we were able to meet your expectations. We hope to have the privilege of welcoming you on your next vacation. Best regards, Federico Espinal. General manager. Punta Cana Princess

10/10 – Uitstekend

brett

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great price and a quiet atmosphere, a layed back resort, great staff, restaurants, and a nice shop. Perfect for families
1 nacht verbleven in mei 2024
Reactie van Guest Service op 20 mei 2024
Dear Brett. Thank you for sharing your vacation comments. We are happy that you have chosen our hotel as your vacation destination and for the positive comments about our property and the advantages it offers. We were delighted to read that everything was to your liking and we were able to meet your expectations. We hope to have the privilege of welcoming you on your next vacation. Best regards, Federico Espinal. General manager. Punta Cana Princess

2/10 – Ontzettend slecht

Yoel

Menu muy poco variado! Comida muy repetitiva cada día! No tiene conforts! No me gustó
6 nachten verbleven in mei 2024
Reactie van Guest Service op 19 mei 2024
Estimado Yoel,Nos gustaría agradecerle por haber aprovechado la oportunidad para compartir la experiencia que tuvo mientras estuvo en Punta Cana Princess. Cada crítica, cumplido y recomendación nos ayudarán a mejorar nuestros estándares de servicios.En referencia sus comentarios sobre la comida, lamentamos que no pudo llenar sus expectativas.Una vez más, apreciamos el momento en que aprovechó para expresar sus opiniones acerca de nuestro hotel y esperamos que estos inconvenientes no le impidan seleccionar a Punta Cana Princess en el futuro.Atentamente,Federico EspinalGerente GeneralPunta Cana Princess All Suites Resort and Spa

8/10 – Goed

Donna Marie

Positief: Netheid, personeel en service
7 nachten verbleven in mei 2024
Reactie van Guest Service op 16 mei 2024
Dear Donna Marie. Thank you for rating us. Cordial greetings, Federico Espinal. Gerente General. Punta Cana Princess

10/10 – Uitstekend

meena

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
4 nachten verbleven in mei 2024
Reactie van Guest Service op 16 mei 2024
Dear Meena. Thank you for rating us. Cordial greetings, Federico Espinal. Gerente General. Punta Cana Princess

10/10 – Uitstekend

Spencer

Reisde met partner
Positief: Personeel en service, voorzieningen
The staff was super friendly and accommodating.
6 nachten verbleven in april 2024
Reactie van Guest Service op 14 mei 2024
Dear Spencer. Thank you for sharing your vacation comments. We are happy that you have chosen our hotel as your vacation destination and for the positive comments about our property and staff. We hope to have the privilege of welcoming you on your next vacation. Best regards, Federico Espinal. General manager. Punta Cana Princess

10/10 – Uitstekend

Gloria F Cotton

Reisde met een groep
The food at the Italian restaurant was under cook, the pasta was rubbery. The food at the steakhouse, I had baby back ribs, was a little tough, the corn was overcooked and dry, no bread was served, there was chips. The only sweet red wine you had, I had to purchase. The restaurant at beach was my savior.
3 nachten verbleven in mei 2024
Reactie van Guest Service op 14 mei 2024
Dear Gloria. Thank you for taking the time to share the comments on your trip. We are glad that you chose our hotel as your holiday destination but we regret that the food at the Italian restaurant was not of your liking. Please accept our apologies for any inconvenience you may have had staying here with us. We hope to have the privilege to be your host on your next trip to the Dominican Republic.Sincerely, Federico Espinal. General Manager. Punta Cana Princess.

10/10 – Uitstekend

Alysson

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great for relaxing
3 nachten verbleven in mei 2024
Reactie van Guest Service op 14 mei 2024
Dear Alysson. Thank you for rating us. Cordial greetings, Federico Espinal. Gerente General. Punta Cana Princess

10/10 – Uitstekend

Emilie

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
J'ai vraiment aimé cet hotel, c'est ultra calme et bien situé. La plage est magnifique et les employés sont adorables.
7 nachten verbleven in april 2024
Reactie van Guest Service op 14 mei 2024
Chère Emilie. Merci d'avoir partagé vos commentaires de vacances. Nous sommes heureux que vous ayez choisi notre hôtel comme destination de vacances et pour les commentaires positifs sur notre propriété et les avantages qu'elle offre. Nous avons été ravis de lire que tout était à votre goût et avons pu répondre à vos attentes. Nous espérons avoir le privilège de vous accueillir lors de vos prochaines vacances. Cordialement, Federico Espinal. Directeur général. Princesse de Punta Cana

8/10 – Goed

Solmary Cruz

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Good place for short vacations. Beautiful beach. Staff is good but they can improve. Animations we're ok. Food was good If you are looking for traditional Dominican food, they do not have a variety of it. Is a All Inclusive hotel but the room service is not included. You have to pay for it. Rooms are comfortable but AC is not that good. Pool close at 6pm but they have party every day in the lobby area. Drinks are good. Good place to stay
3 nachten verbleven in mei 2024
Reactie van Guest Service op 14 mei 2024
Dear Lina. Thank you for sharing your vacation comments. We are happy that you have chosen our hotel as your vacation destination and for the positive comments about our property and the advantages it offers. We hope to have the privilege of welcoming you on your next vacation. Best regards, Federico Espinal. General manager. Punta Cana Princess

6/10 – Redelijk

Jessica

Reisde met partner
Positief: Netheid, personeel en service
Negatief: Voorzieningen
Average resort.
3 nachten verbleven in april 2024
Reactie van Guest Service op 14 mei 2024
Dear Jessica. Thank you for rating us. Cordial greetings, Federico Espinal. Gerente General. Punta Cana Princess

4/10 – Matig

Charlotte

Reisde met een groep
Positief: Netheid
I have stayed at other all inclusive resorts in Punta, Cana, and this one is not up to par with the other ones. The property has seen better days and some things are in disrepair in the guest rooms and on the property generally. I could not use the Jacuzzi in my room because the faucet was an extremely slow cold water trickle. The steps on the ladders going into the pool are loose and wobbly, and an accident waiting to happen. This is something simple that would be an easy fix. Some of the staff give it their all, but it is clear that others have just given up. The place is in need of an overhaul. The food was probably the biggest disappointment. I’m not a picky eater, but I was having trouble finding appealing options at the resort restaurants. Also notice that unless you pay $175 on arrival, you will not have access to the full restaurant menus or to the premium lounge cabanas on the beach. For example, an actual steak is going to cost you an additional $50-$75. Nightlife is pretty tame and usually ends early. The whole place dies at 11pm. I would not return.
5 nachten verbleven in april 2024
Reactie van Guest Service op 14 mei 2024
Dear Charlotte. Thank you for taking the time to share the comments on your trip. We are glad that you chose our hotel as your holiday destination but we regret that your stay was not as expected as our main goal will always be to please our visitors. Please accept our apologies for any inconvenience you may have had staying here with us. We hope to have the privilege to be your host on your next trip to the Dominican Republic.Sincerely, Federico Espinal. General Manager. Punta Cana Princess.

10/10 – Uitstekend

Julio

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Good property for vacation
3 nachten verbleven in april 2024
Reactie van Guest Service op 14 mei 2024
Dear Julio. Thank you for rating us. Cordial greetings, Federico Espinal. Gerente General. Punta Cana Princess

10/10 – Uitstekend

Delena Alemu

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I loved it!
4 nachten verbleven in april 2024
Reactie van Guest Service op 14 mei 2024
Dear Delena Alemu. Thank you for rating us. Cordial greetings, Federico Espinal. Gerente General. Punta Cana Princess

10/10 – Uitstekend

Javier

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
That so it was amazing the staff very friendly. I will come back again.
3 nachten verbleven in april 2024
Reactie van Guest Service op 14 mei 2024
Dear Javier. Thank you for rating us. Cordial greetings, Federico Espinal. Gerente General. Punta Cana Princess

8/10 – Goed

Michele Renee

Reisde met een groep
Positief: Netheid, personeel en service en voorzieningen
The staff was wonderful and very helpful. The food is excellent but the rooms are bit dated. It is small and fun for a personal experience. It is an ideal location for adults who are looking for relaxing vacation. The sister property is where you will find the big party. It was exactly what I was looking for.
4 nachten verbleven in april 2024
Reactie van Guest Service op 14 mei 2024
Dear Michele Renee. Thank you for sharing your vacation comments. We are happy that you have chosen our hotel as your vacation destination and for the positive comments about our property and the advantages it offers. We were delighted to read that everything was to your liking and we were able to meet your expectations. We hope to have the privilege of welcoming you on your next vacation. Best regards, Federico Espinal. General manager. Punta Cana Princess

2/10 – Ontzettend slecht

Meng

Positief: Netheid
Negatief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
No wifi in rooms and they’ll tell you it’s not guaranteed in the rooms. Your key cards will constantly deactivate. The tours are scams in the lobby. Book another place. Not renovated.
4 nachten verbleven in april 2024
Reactie van Guest Service op 14 mei 2024
Dear Meng, Thank you for taking the time to share the comments on your trip. We are glad that you chose our hotel as your holiday destination but we regret that your stay was not as expected as our main goal will always be to please our visitors. Please accept our apologies for any inconvenience you may have had staying here with us. We hope to have the privilege to be your host on your next trip to the Dominican Republic.Sincerely, Federico Espinal. General Manager. Punta Cana Princess.

10/10 – Uitstekend

Tanya

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This is a smaller hotel, which made it easy to walk and reach alll the amenities without hopping on a trolley. It is excellent for older adults. The food was excellent and, most of all the staff was excellent, warm and very welcoming. I would recommend this hotel for those who want to relax, avoid loud music at night and spend days in front of a beautiful beach feeling the cool breeze or the warm sun. For additional pay, there’s a lot of activities that are available for those who want nature experiences and fun or getting to know the country. Our experience with the hotel was excellent and we would definitely return and recommend.
3 nachten verbleven in april 2024
Reactie van Guest Service op 14 mei 2024
Dear Tanya. Thank you for sharing your vacation comments. We are happy that you have chosen our hotel as your vacation destination and for the positive comments about our property and the advantages it offers. We were delighted to read that everything was to your liking and we were able to meet your expectations. We hope to have the privilege of welcoming you on your next vacation. Best regards, Federico Espinal. General manager. Punta Cana Princess

10/10 – Uitstekend

Julie

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff were amazing nothing was to much trouble
7 nachten verbleven in april 2024
Reactie van Guest Service op 14 mei 2024
Dear Julie. Thank you for rating us. Cordial greetings, Federico Espinal. Gerente General. Punta Cana Princess

8/10 – Goed

Michael

Reisde met een groep
Positief: Netheid, personeel en service
Staff was excellent!! Very nice and helpful! A/C is room did not work properly -- stayed around 25C even when set at 13C. Food at Steakhouse, Italian, and Fondue restaurants was excellent, served fresh and hot. However, everyone our party's biggest complaint was "luke warm" food at buffet and Seafood restaurant. Definitely recommend serving hot food at buffet.
5 nachten verbleven in april 2024
Reactie van Guest Service op 14 mei 2024
Dear Michael. Thank you for sharing your vacation comments. We are happy that you have chosen our hotel as your vacation destination and for the comments about our property and the advantages it offers. We hope to have the privilege of welcoming you on your next vacation. Best regards, Federico Espinal. General manager. Punta Cana Princess

4/10 – Matig

Emma

Negatief: Personeel en service, staat van de accommodatie en faciliteiten
6 nachten verbleven in april 2024
Reactie van Guest Service op 14 mei 2024
Dear Emma. Thank you for rating us. Cordial greetings, Federico Espinal. Gerente General. Punta Cana Princess

6/10 – Redelijk

Victor Carson

Reisde met familie
Positief: Netheid, personeel en service
Beautifully kept grounds, great and friendly service, well kept and beautiful beach and pool. The only drawback was the food. The buffet was on the small side and not a huge variety. There were only 3 a la carte restaurants on site, which did not need reservations. Sister resorts next door had a better buffet and more a la carte restaurants but they were not easily accessible. You must take a golf cart ride to get there. The adults only was not as updated as the other sister properties. All in all, we had a great time.
9 nachten verbleven in april 2024
Reactie van Guest Service op 14 mei 2024
Dear Victor Carson. Thank you for sharing your vacation comments. We are happy that you have chosen our hotel as your vacation destination and for the positive comments about our property and the advantages it offers. We were delighted to read that everything was to your liking and we were able to meet your expectations. We hope to have the privilege of welcoming you on your next vacation. Best regards, Federico Espinal. General manager. Punta Cana Princess

10/10 – Uitstekend

Ruth Aurelia

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
FUE EXCELENTE TODO, LAS INSTALACIONES EL CUERTO TODO FUE MUY BIEN
3 nachten verbleven in april 2024
Reactie van Guest Service op 14 mei 2024
Querida Ruth Aurelia. Gracias por compartir sus comentarios sobre las vacaciones. Nos alegramos de que haya elegido nuestro hotel como destino de vacaciones y por los comentarios positivos sobre nuestra propiedad y las ventajas que ofrece. Nos encantó leer que todo fue de su agrado y pudimos cumplir con sus expectativas. Esperamos tener el privilegio de darle la bienvenida en sus próximas vacaciones. Saludos cordiales, Federico Espinal. Gerente general. Punta Cana Princess

10/10 – Uitstekend

Sonia

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van Guest Service op 14 mei 2024
Dear Sonia. Thank you for rating us. Cordial greetings, Federico Espinal. Gerente General. Punta Cana Princess

10/10 – Uitstekend

Jonathan

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
4 nachten verbleven in april 2024
Reactie van Guest Service op 14 mei 2024
Dear Jonathan. Thank you for rating us. Cordial greetings, Federico Espinal. Gerente General. Punta Cana Princess

6/10 – Redelijk

Rabab

Reisde met familie
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
The property needs a lot of maintenance.. Internet is not available in the rooms, which is not indicated when you book and is very inconvenient. Even in common areas where internet is available it is very slow. Cleanness is not super good. In general the facility should be much better serviced. At the pool for example there was no one to even help u get an umbrella or take an order from u. On the other hand entertainment at night was quite nice and diverse.
4 nachten verbleven in april 2024
Reactie van Guest Service op 14 mei 2024
Dear Rabab. Thank you for taking the time to share the comments on your trip. We are glad that you chose our hotel as your holiday destination but we regret that your stay was not as expected as our main goal will always be to please our visitors. Please accept our apologies for any inconvenience you may have had staying here with us. We hope to have the privilege to be your host on your next trip to the Dominican Republic.Sincerely, Federico Espinal. General Manager. Punta Cana Princess.

10/10 – Uitstekend

Damian Jesús

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Muy buen sitio
3 nachten verbleven in april 2024
Reactie van Guest Service op 14 mei 2024
Dear Damian. Thank you for rating us. Cordial greetings, Federico Espinal. Gerente General. Punta Cana Princess

10/10 – Uitstekend

isaura

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great service
1 nacht verbleven in april 2024
Reactie van Guest Service op 14 mei 2024
Dear Isaura. Thank you for rating us. Cordial greetings, Federico Espinal. Gerente General. Punta Cana Princess

4/10 – Matig

rachel

Reisde met partner
Positief: Netheid, voorzieningen
Hotel is nice but the food is gross I was 2 days and both days same food on the buffet adding that food was salty most of stuff spicy adding that Patrick the buffet súper iros was aggressive verbally with me very nasty poor customer service and ethics
2 nachten verbleven in april 2024
Reactie van Guest Service op 14 mei 2024
Dear Rachel. Thank you for taking the time to share the comments on your trip. We are glad that you chose our hotel as your holiday destination but we regret that your stay was not as expected as our main goal will always be to please our visitors. Please accept our apologies for any inconvenience you may have had staying here with us. We hope to have the privilege to be your host on your next trip to the Dominican Republic.Sincerely, Federico Espinal. General Manager. Punta Cana Princess.

10/10 – Uitstekend

Marisol

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in april 2024
Reactie van Guest Service op 14 mei 2024
Dear Marisol. Thank you for rating us. Cordial greetings, Federico Espinal. Gerente General. Punta Cana Princess

10/10 – Uitstekend

luz

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Este hotel,es muy acogedor, bueno para descansar
1 nacht verbleven in april 2024
Reactie van Guest Service op 14 mei 2024
Querida Luz. Gracias por calificarnos. Saludos cordiales, Federico Espinal. Gerente General. Punta Cana Princess

2/10 – Ontzettend slecht

Mayrobis

Negatief: Netheid, staat van de accommodatie en faciliteiten
2 nachten verbleven in april 2024
Reactie van Guest Service op 14 mei 2024
Dear Mayrobis Thank you for rating us. Cordial greetings, Federico Espinal. Gerente General. Punta Cana Princess

6/10 – Redelijk

Brian John, Marlton

Reisde met partner
Positief: Netheid, voorzieningen
The property was terrific, and the ocean was amazing. However, the staff was not very friendly, except for a few of the bartenders. The drinks were awful, and the food was mediocre. There was no opportunity to pay for top-shelf liquor, and what was used, Classical, was terrible. I expected the staff to be friendlier, but they were at times very dismissive and not very helpful. The room and the property were fantastic. Access to the beach was terrific except you have to go down early to secure chairs because of the other people, but the pool was always open if you did not make it to the ocean.
4 nachten verbleven in april 2024
Reactie van Guest Service op 14 mei 2024
Dear Brian John. Thank you for taking the time to share the comments on your trip. We are glad that you chose our hotel as your holiday destination but we regret that your stay was not as expected as our main goal will always be to please our visitors. Please accept our apologies for any inconvenience you may have had staying here with us. We hope to have the privilege to be your host on your next trip to the Dominican Republic.Sincerely, Federico Espinal. General Manager. Punta Cana Princess.

8/10 – Goed

Nicolas

2 nachten verbleven in april 2024
Reactie van Guest Service op 14 mei 2024
Dear Tiffany. Thank you for rating us. Cordial greetings, Federico Espinal. Gerente General. Punta Cana Princess

8/10 – Goed

Connie

Positief: Netheid
The beach was great. Not too much seaweed this visit. Loved that it was adults only. Not too crowded. Limited restaurants at this resort and food was just average.
4 nachten verbleven in maart 2024
Reactie van Guest Service op 14 mei 2024
Dear Connie. Thank you for rating us. Cordial greetings, Federico Espinal. Gerente General. Punta Cana Princess

8/10 – Goed

Nataliya V

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
8 nachten verbleven in februari 2024
Reactie van Guest Service op 14 mei 2024
Dear Nataliya Thank you for rating us. Cordial greetings, Federico Espinal. Gerente General. Punta Cana Princess

10/10 – Uitstekend

Alejandro

3 nachten verbleven in maart 2024
Reactie van Guest Service op 14 mei 2024
Dear Tiffany. Thank you for rating us. Cordial greetings, Federico Espinal. Gerente General. Punta Cana Princess

6/10 – Redelijk

Gwen

Positief: Netheid
More bottled water. Begger food at some restsurants. Loved the entertainment team. Loved the pool and check in was a breeze.
3 nachten verbleven in maart 2024
Reactie van Guest Service op 14 mei 2024
Dear Gwen. Thank you for taking the time to share the comments on your trip. We are glad that you chose our hotel as your holiday destination but we regret that your stay was not as expected as our main goal will always be to please our visitors. Please accept our apologies for any inconvenience you may have had staying here with us. We hope to have the privilege to be your host on your next trip to the Dominican Republic.Sincerely, Federico Espinal. General Manager. Punta Cana Princess.

10/10 – Uitstekend

John

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
It is a good resort, very kind people
1 nacht verbleven in maart 2024
Reactie van Guest Service op 14 mei 2024
Dear John. Thank you for rating us. Cordial greetings, Federico Espinal. Gerente General. Punta Cana Princess

10/10 – Uitstekend

Miguel

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Perfectly quiet and relaxed. Room was nice and clean with a large jacuzzi. Beach is quite clean with private security so no one harassed us. Food in the buffet ranged from ok to excellent. Food in the dine-in restaurants was so-so, but we didn't try everything. Most service people were amazing, some were a little rude but it didn't distract us from having a great time.
2 nachten verbleven in maart 2024
Reactie van Guest Service op 14 mei 2024
Dear Miguel. Thank you for sharing your vacation comments. We are happy that you have chosen our hotel as your vacation destination and for the positive comments about our property and the advantages it offers. We were delighted to read that everything was to your liking and we were able to meet your expectations. We hope to have the privilege of welcoming you on your next vacation. Best regards, Federico Espinal. General manager. Punta Cana Princess