Dear Ramazan, Your review of our hotel is very much appreciated. We are always very happy to receive confirmation that our guests have enjoyed a wonderful holiday and have left with happy memories.Kindest regards!Jhoanna Villaman

Dear guest, We would like to apologize on the behalf of the entire team if we did not impress you during your valuable vacations. Sincerely, Julissa Gonzalez

Estimado huésped, Gracias por puntuar su estancia en whala!bávaro. En nombre de todo el equipo queremos decirle que lamentamos no haber superado sus expectativas. Saludos cordiales,

Dear Gallardo, Thanks for your comments about Whala Bavaro. We are happy to know that we have exceeded your expectations and we hope to welcome you very soon. Best regards, Monica Moya

Dear Ghenadie. We appreciate your opinions, we assure you they will be taken into account. We regret the inconvenience caused. Sincerely Johanna Villaman

Dear Luna. We thank you for dismissing the excellent service received by Genesis, and we regret the overall rating received. We will continue to make the necessary improvements to fully satisfy our guests. Sincerely, Johanna Villaman

Estimada Sra.MarthaMuchas gracias por su feedback.Lamentamos profundamente que haya atravesado los inconvenientes ya mencionados, le damos nuestras mas sinceras disculpas, nos esforzamos cada día por mantener nuestro hotel en optimas condiciones y lamentamos lo sucedido.Saludos cordiales Johanny MartinezConcierge

Dear PeterThank you for taking the time to review our hotel. Your opinion is very important to us.We are very glad that you enjoyed your stay with us. We appreciate your recognition of our establishment, which reflects the elegance and luxury that we strive to offer.We would love to host you again very soon. We send you our warmest regards,Johanny MartinezConcierge

Dear guest,First of all, thank you very much for choosing us to enjoy his stay in Punta Cana and for sending us your impressions about his experience.We are glad that the hotel was a perfect setting for your family vacation and that the variety of our food met your gastronomic expectations, offering flavors that reflect the sophistication and luxury characteristic of our resort.We would love to welcome you again on another occasion.Sincerely Johanny MartinezConcierge

Estimado Byron, Reciba un cordial saludo desde whala Bávaro. Agradecemos su puntuación, y le ofrecemos disculpas por los inconvenientes con el servicio del agua, nuestro servicio de agua es filtrada y tratada. Atentamente. Johanna Villaman

Dear Chaltu, Thank you for highlighting the location and conditions of the hotel, on the other hand we regret the score received, we will continue working to improve every day. Sincerely Johanan Villaman

Dear Keegan, On behalf of all the staff, we would like to thank you for your rating. Sincerely, Johanna Villaman Reception Supervisor

Dear NatiaThank you for taking the time to review our hotel so positively. Your opinion is very important to us.We are delighted to know that you had an excellent stay with us, and that our rate met your needs. We hope to have you back in our paradiseKind regardsJohanny MartinezConcierge

Estimada Magalis,Le extendemos nuestro agradecimiento por sus comentarios. Es un gran placer saber que ha disfrutado su estadia con nosotros.Tambien nos anotamos sus observaciones de mejora le aseguro seran tomadas en cuenta.Un saludo cordial.Jhoanna Villaman

Dear guestWe are pleased to know that from the first minute of his stay with us he perceived excellent attention from our staff.We are very sorry for the inconveniences presented.Our goal is for our guests' stay to be perfect from start to finish.Sincerely,Johanny MartinezConcierge

Estimada Nancy,Reciba un cordial saludo desde Whala!bávaro. Gracias por elegirnos como destino vacacional. Es totalmente gratificante para nosotros recibir sus cálidas palabras de gratitud por nuestros servicios durante su estadía.Le estaremos esperando nuevamente para ofrecerle otras vacaciones memorables.Sinceramente,Jhoanna Villaman

Thank you very much for the review about your experience at our hotel and the incredible rating you have shared.We love to know that you have enjoyed our facilities and that the attentive service of our staff has been to your liking. Furthermore, it is gratifying to read that our cuisine with its great variety exceeded your expectations, it is a reflection of our commitment to our guests to guarantee an unforgettable stay. We especially appreciate your mention of improvement, we will be passing a note to the corresponding department so that it can be attended to as soon as possible; Comments like yours are a source of inspiration to continue providing top-notch service.After such a pleasant stay, we hope you visit us again in the future.A very warm greeting,

Estamos muy orgullosos de poder leer que tuvo una óptima estancia con nosotros.Con alegría leemos que nuestra hotel lleno sus expectativas y es muy grato para nosotros que su estancia haya sido satisfactoria. Gracias por su amabilidad al dejarnos su valoración , trabajamos cada día para que el huésped se lleve un grato recuerdo y nos complace haberlo logrado en su caso.Muchísimas gracias por su confianza y sepa que estaremos a la espera de recibir la grata noticia de su vuelta.Un saludo cordial,

Estimado Luis,Valoramos que haya sido honesto con nosotros e informarnos cuáles son los puntos que debemos reforzar, le aseguro de que sus comentarios seran tomados en cuenta.Acepte nuestras más sinceras disculpas por las molestias que ha experimentado.AtentamenteJhoanna Villaman

Dear Temeka,We would like to apologize on the behalf of the entire team if we did not impress you during your valuable vacations.SincerelyJhoanna Villaman

Dear Ariel,We would like to apologize on the behalf of the entire team if we did not impress you during your valuable vacations. We regret to hear from your review that your expectations were not met on this occasion and wish we could have done more to make your vacation more comfortable. Cordially, Jhoanna Villaman

Dear Karen. We appreciate that you have sent us your comments regarding your stay at our hotel, but we are surprised by each of the points that you have mentioned, which contradict our concept and the optimal service that we offer for which we are well recognized at the international level world, we offer our most sincere apologies and however, we guarantee that we will take the necessary measures to correct each of the points you have mentioned. We are very sorry that you experienced these inconveniences during your stay. We would have loved to have been able to meet your expectations. Sincerely, Johanna Villaman

Dear Julio Greetings from Whala! Bávaro.We want to make your knowledge that each and every one of the circumstances that happened during your stay, have not reflected the effort that we make, to provide our customers with a pleasant stay, it saddens us to know that we have not been able to meet their expectationsWe offer our sincere apologies for all the inconveniences mentioned.Kind regards, Johanna Villaman

Dear Nancy, According to your rating, our hotel has not lived up to your expectations, please accept our apologies.Best regards,Johanna Villaman

Dear Nicolas,We would like to apologize, if we did not impress you during your valuable vacations. SincerelyJohanna Villaman

Muchas gracias por su feedback.Lamentamos profundamente que su experiencia no haya cumplido con las expectativas de la calidad y el servicio que nos esforzamos por ofrecer. Nuestro equipo trabaja incansablemente para ofrecer una gastronomía deliciosa y un servicio atento, y nos apena que no haya percibido la sofisticación y el lujo que caracterizan a nuestros hotel y personal.Saludos cordiales

Gracias por tomarse un tiempo para valorar tan positivamente nuestro hotel. Su opinión es muy importante para nosotros.Nos alegra enormemente que haya disfrutado de su estadia con nosotros quedamos la espera de tener una nueva oportunidad de atenderle y prestarle nuevamente la mejor de nuestras atenciones, nos despedimos cordialmente.¡Hasta pronto!

Estimada Loyra.Gracias por hacernos llegar sus comentarios sobre su más reciente experiencia en nuestro hotel. Nos alegra haber sido calificados con la puntuación más alta. Esperamos que dentro de poco nos dé la oportunidad de volver a ser sus anfitriones.

Estimada Angelica, Lamentamos profundamente que su experiencia no haya sido del todo satisfactoria. Por favor reciba nuestras mas honestas disculpas, y esperamos ser capaz de recuperar su confianza una vez más. Muy Atentamente, Johanna Villaman

Dear Racquell, On behalf of all the staff, we would like to thank you for your rating, it is truly a satisfaction for us to know that you have enjoyed your stay. We hope to have the opportunity to serve you again in the future. Sincerely, Johanna Villaman Reception Supervisor

Dear Lenny ,Greetings from whala bavaro. I would like to apologize on the behalf of the entire team if we did not impress you during your valuable vacations, Please rest assured that your observations have been taken in the highest consideration and shared with the General Management of our Resort in order to analyze the points you mentioned.Sincerely Johanna Villama

Dear Angel ,Greetings from whala bavaro. I would like to apologize on the behalf of the entire team if we did not impress you during your valuable vacations.Sincerely Johanna Villama

Apreciado ÁlvaroHa sido un placer recibir su última visita y su excelente valoración.Nos complace enormemente que la variedad de comida y nuestras modernas y lujosas instalaciones hayan cumplido con sus expectativas de elegancia y sofisticación. Saludos cordiales

Estimado Marcos.Nos encanta recibir reseñas como la suya, cargadas de positividad y de buenos comentarios.Nos complace saber que ha disfrutado de su estancia, especialmente del trato recibido por nuestro personal y la calidad de servicio en nuestros restaurantes.Saludos cordiales

Dear Nilson, we are sorry for the score received. Sincerely Johanna Villaman

Estimada JeffreyGracias por hacernos llegar sus comentarios sobre su más reciente experiencia en nuestro hotel. Nos alegra haber sido calificados con la puntuación más alta y saber que nuestro personal cumplió con sus expectativas. Esperamos que dentro de poco nos dé la oportunidad de volver a ser sus anfitriones. Saludos cordiales

Dear Jeffery ,We are very sorry that your experience was not to your liking. Please, receive our sincerest apologies for the inconvenience encountered during your stay.I want to assure you that your suggestions and opinions are extremely importan.Kind regards, Johanna Villaman

Dear Heather ,We are very sorry that your experience was not to your liking. Please, receive our sincerest apologies for the inconvenience encountered during your stay.I want to assure you that your suggestions and opinions are extremely importan.Kind regards, Johanna Villaman

Gracias por compartir con nosotros su reseña.Nos apena que su estancia no haya sido como esperaba.Lamentamos que haya tenido una experiencia menos que perfecta en otros aspectos de su estancia. al respecto tomaremos en cuenta su observación .

Dear Guest,We would like to extend our apologies for the inconvenience you encountered during your recent stay.SincerelyJhoanna Villama

Estimado/a huesped Reciba un cordial saludo desde whala bavaro.Lamentamos profundamente que su experiencia no haya sido del todo satisfactoria, debido a el incoveniente con nuestro personal, Queremos que sepa que todos los aspectos mencionados son tenidos en cuenta por nuestro equipo directivo. Por favor reciba nuestras mas honestas disculpas, y esperamos ser capaz de recuperar su confianza una vez más.Muy Atentamente,Johanna Villaman

Estimados Manuel,Lamentamos que la estancia no haya sido tan buena como esperabas. Apuntamos tus comentarios y los tendremos en cuenta para ofrecer una mejor experiencia a nuestros huéspedes. Johanna Villaman

Gracias por tomarse un tiempo para valorar nuestro hotel. Su opinión es muy importante para nosotros.Nos alegra enormemente que haya destacado la calidad de nuestro hotel y nuestra propiedad ,siempre es un placer saber que nuestro equipo contribuye a crear momentos memorables. Apreciamos su reconocimiento a la infraestructura de nuestro establecimiento, que refleja la elegancia y el lujo que nos esforzamos por ofrecer. Tomamos nota de sus comentarios sobre la organización general y le aseguramos que estamos comprometidos con la mejora continua para ofrecer una experiencia aún más cuidada y armoniosa.

Estimado Ramiro, Reciba un cordial saludo desde whala bavaro.Lamentamos profundamente que su experiencia no haya sido del todo satisfactoria. Por favor reciba nuestras mas honestas disculpas.Muy Atentamente,Johanna Villaman

Dear Jeffrey, On behalf of all the staff, we would like to thank you for your rating, it is truly a satisfaction for us to know that you have enjoyed your stay.Johanna Villaman Reception Supervisor

Estimada Laura A,Gracias por hacernos llegar sus comentarios sobre su más reciente experiencia en nuestro hotel. Nos alegra haber sido calificados con la puntuación más alta. Esperamos que dentro de poco nos dé la oportunidad de volver a ser sus anfitriones.Saludos cordiales

Dear Guest,Your feedback on our staff services is greatly appreciated, and we're glad to hear you found them helpful. We strive to provide the best service to all our guests at all times.Your comments regarding the room furnishings and the bathroom have been noted. It is always our aim to ensure our guests are comfortable during their stay with us. We will continue to maintain our standards and strive to improve wherever possible. We hope this experience will not deter you from choosing to stay with us in the future. We would be delighted to welcome you back and demonstrate our commitment to excellent hospitality.Best Regards,Diana