Exclusieve suite (2nd floor, no elevator) | Luxe beddengoed, pillowtop-bedden, een kluis op de kamer

Beoordelingen van Hôtel Le Clos Saint-Louis

3.5 out of 5
Hôtel Le Clos Saint-Louis
69, rue Saint-Louis, Québec City, QC

Beoordelingen

9,4

Uitzonderlijk

Gastenscore: 10 - Uitstekend. 630 van 891 beoordelingen" "
Gastenscore: 8 - Goed. 210 van 891 beoordelingen" "
Gastenscore: 6 - Redelijk. 34 van 891 beoordelingen" "
Gastenscore: 4 - Matig. 11 van 891 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 6 van 891 beoordelingen" "

9,6/10

Netheid

9,2/10

Personeel en service

8,8/10

Voorzieningen

9,4/10

Staat van de accommodatie en faciliteiten

9,2/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

Shelley, Pottstown

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Decent hotel in a perfect location. Very walkable to everything you would want to do in Quebec. There’s no front desk, it’s all text, e mail to check in and out and make requests. There was some trouble getting the code to work for our room, but it did get sorted out a while after housekeeping let us in. We had a classic room on the third floor which was suitable, but I’d stay on the main floor if we were to go back because we had a really hard time getting our suitcases up all the long winding stairs. Housekeeping was great. Overall good stay and we were really happy with the location and price.
5 nachten verbleven in mei 2024
Reactie van Charlie op 27 mei 2024
Hello, Thank you for your review! We are glad to hear that you have enjoyed your stay with us and that your experience overall went smoothly. We hope to welcome you again soon! Best regards

10/10 – Uitstekend

Pieter

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent property in the heart of old town Quebec City. Walk to anyware in the old town. Dining is great but little pricey. The Hotel is a blast yo the past and beautiful inside.
3 nachten verbleven in mei 2024
Reactie van Charlie op 27 mei 2024
Hello, Thank you for your review! We are glad to hear that you have enjoyed your stay with us. We hope to welcome you again soon!

10/10 – Uitstekend

STEFANIE, NA

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Beautifully restored old property. Rooms spacious and tastefully decorated. Bed super comfortable. In an excellent location situated in old Quebec and a 5 minute walk to the Chateau. Would 100 percent stay here again.
3 nachten verbleven in mei 2024
Reactie van Megan op 24 mei 2024
Thank you so much for your wonderful review! We're thrilled to hear you enjoyed our beautifully restored property, spacious rooms, and comfortable beds. It's great to know our prime location added to your experience. We look forward to welcoming you back on your next visit to Old Quebec!

8/10 – Goed

annie

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great location with Victorian charm. But Being an old building, no adjustment in the room for heating nor air conditioning
1 nacht verbleven in mei 2024
Reactie van Megan op 24 mei 2024
Thank you for your review! We're glad you enjoyed our great location and Victorian charm. We appreciate your feedback about the heating and air conditioning, and we'll take it into consideration as we strive to improve. We hope to welcome you back soon!

10/10 – Uitstekend

Doris Y.

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This property is very clean and accesible to all amenities and restaurants. The rooms are well equipped with essentials. Despite there is no front desk personnel, the communication is quick and they answer all your questions via email. The only downside is that because being located on the main street, it gets noisy early in the morning with business trucks delivering merchandise and late at night when youngsters drive loud cars and motorcycles. Other than that, this place is great. .
4 nachten verbleven in mei 2024
Reactie van Driss - Hôtel Le Clos Saint-Louis op 24 mei 2024
Bonjour Doris!Thank you for taking the time to share your experience with us. We're delighted to hear that you found our property to be very clean and conveniently located near amenities and restaurants. We're glad you enjoyed the well-equipped rooms and found our communication via email to be efficient in addressing your questions and concerns.We apologize for any inconvenience caused by the noise from business trucks in the morning and loud cars and motorcycles at night, due to our location on the main street. We understand how disruptive this can be to our guests' comfort and rest, and we'll explore ways to mitigate this issue in the future.Your feedback is invaluable to us, and we're grateful for your positive remarks overall. We hope to have the opportunity to welcome you back for another great stay in the future.Warm regards,

8/10 – Goed

Ronald

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Only problem was bed was very high and hard. A lot of street noice from trucks. Could use a fan in room to drown out noice
6 nachten verbleven in mei 2024
Reactie van Driss - Hôtel Le Clos Saint-Louis op 23 mei 2024
Bonjour Ronald!Thank you for taking the time to share your feedback with us. We're delighted to hear that you enjoyed your overall stay at our hotel.We apologize for any inconvenience caused by the height and firmness of the bed, as well as the noise from passing trucks. Your comfort is our priority, and we'll certainly take your comments into consideration as we strive to enhance the guest experience.Regarding the street noise, we understand how disruptive it can be, and we appreciate your suggestion of having a fan in the room to help drown out any external sounds. We'll look into implementing this as an additional amenity for our guests.We value your input and hope to have the opportunity to welcome you back for an even more enjoyable stay in the future. If there's anything else we can assist you with, please don't hesitate to reach out.Warm regards,

10/10 – Uitstekend

Ziyi

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Property is overall excellent. Room was rustic and quaint, clean and well equipped. Only downside is the hotel is on Rue St Louis, which is a main street and has a lot of cars. There were a lot of loud sports cars blasting down the street each night. There was also a drain pipe running through our room, it made a loud water dripping/rushing sound when it rained
5 nachten verbleven in mei 2024
Reactie van Jonathan op 21 mei 2024
Thank you for sharing your review. We are delighted to hear that you found our property excellent and appreciated the rustic, quaint, and well-equipped nature of your room.We apologize for the disturbances you experienced due to the street noise and the drain pipe in your room. We understand how important a peaceful environment is for a comfortable stay, and we are sorry that these issues impacted your experience. We will look into solutions to mitigate the noise from the street and address the drain pipe noise to ensure a quieter atmosphere for our guests.Your feedback is essential in helping us improve, and we appreciate your understanding. We hope to have the opportunity to welcome you back in the future and provide you with a more tranquil stay.Warm regards,

10/10 – Uitstekend

Perry T.

Reisde met familie
Positief: Voorzieningen
Located in Old Quebec, near all of the historic sites. The hotel has the easiest check-in because both the outside door and individual rooms use a digital code.
4 nachten verbleven in mei 2024
Reactie van Driss - Hôtel Le Clos Saint-Louis op 19 mei 2024
Bonjour Perry!Thank you for your wonderful review! We're delighted to hear that you appreciated our convenient location in Old Quebec and found our digital check-in system easy to use. We strive to provide our guests with a seamless and enjoyable experience, and it's great to know we succeeded during your stay. We hope to welcome you back on your next visit to Quebec City!Best regards,

10/10 – Uitstekend

Carmen

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We enjoyed staying here, it was a great location and charming hotel.
3 nachten verbleven in mei 2024
Reactie van Jonathan op 14 mei 2024
Thank you for your kind words! We're thrilled to hear you enjoyed your stay and appreciated our hotel's charm and location. We hope to welcome you back soon!Clos Saint-Louis

10/10 – Uitstekend

Yvette Leah

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Dislocation was perfect excellent dining choices within a block or two. Close and convenient for everything I wanted to do. The facility over exceeded what my expectations were. True to the photos online everything was exceptional. They thought of every little detail and the staff was very kind, considerate and accommodating, I definitely would recommend us hotel to anyone wanting the old Quebec experience
4 nachten verbleven in mei 2024
Reactie van Jonathan op 14 mei 2024
Thank you for sharing your wonderful experience with us! We're thrilled to hear that our location and facilities met your expectations and that our staff made your stay even more special. We appreciate your recommendation and look forward to welcoming you back for another memorable visit in Old Quebec.Warm regards,Clos Saint-Louis

8/10 – Goed

Harold

Reisde met partner
Positief: Staat van de accommodatie en faciliteiten
The hotel itself was great; we had issues gaining entrance as there are no staff on site (remote only) and the hotel failed to send us the needed codes to access the property and our room. The room itself was spectacular and just what we'd expected from the photos however the promised servicing of the room never occurred and there was no one to reach out to for any requests (not on site at any rate). An email sent with an inquiry was answered but nearly two days later so too late to matter. I'd gladly stay here again as the location was absolutely perfect and the property itself was charming but a word of caution; ensure you have the proper information to access the property! We returned to the property late one afternoon and another customer was locked out in a similar fashion as he had not received the promised codes either; fortunately we were able to help him get in contact with someone but noticed later than when he went in to his room he was complaining because it hadn't been made up which I'm sure was an added level of frustration for him, one we didn't experience I'm glad to say!
3 nachten verbleven in mei 2024
Reactie van Jonathan op 14 mei 2024
Thank you for taking the time to share your experience. I am glad to hear that you enjoyed the charm and location of our hotel. I apologize for the inconvenience with the access codes and the delayed response to your email. We are taking steps to ensure that these issues are addressed for future guests. We appreciate your understanding and look forward to welcoming you again.Clos Saint-Louis

10/10 – Uitstekend

Normand

Zakenreiziger
Je recommande fortement
2 nachten verbleven in mei 2024
Reactie van Jonathan op 14 mei 2024
Merci beaucoup pour votre recommandation ! Nous sommes ravis que vous ayez passé un agréable moment chez nous. Au plaisir de vous accueillir de nouveau.Clos Saint-Louis

10/10 – Uitstekend

Mary Pat

My daughter and I came to Quebec City for a two day visit. This hotel was exactly what we were looking for and added to the experience. Great vibe in all respects. A holiday to remember.
2 nachten verbleven in mei 2024
Reactie van Jonathan op 14 mei 2024
Thank you for choosing our hotel for your visit to Quebec City! We're thrilled to hear that we could enhance your experience and make your holiday memorable. We hope to welcome you back soon!Clos Saint-Louis

10/10 – Uitstekend

Shannon

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This hotel did not disappoint! The staff is very friendly and responsive. Location in Old Quebec could not have been better! The room was perfect! Cannot wait to go back.
1 nacht verbleven in mei 2024
Reactie van Jonathan op 11 mei 2024
Thank you so much for your positive feedback and wonderful comments. We will be more than glad to welcome you again next time you come visit!

10/10 – Uitstekend

Gregory

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Quaint, quiet little hotel close to everything. Perfect for couples. Enjoyed our stay
1 nacht verbleven in mei 2024
Reactie van Driss - Hôtel Le Clos Saint-Louis op 25 mei 2024
Bonjour Gregory,Thank you very much for taking the time to share your experience with us! We're thrilled to hear that you found our hotel to be quaint, quiet, and conveniently located. It's wonderful to know that you enjoyed your stay with us.We strive to create a relaxing and cozy atmosphere for all our guests, especially couples looking for a peaceful getaway. Your kind words motivate us to continue providing excellent service and hospitality.We hope to have the pleasure of welcoming you back for another enjoyable stay in the near future. Please don't hesitate to reach out if there's anything we can do to make your next visit even more memorable.

10/10 – Uitstekend

Matthias

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Sehr schönes und gut gepflegtes Hotel mit schönem Ambiente. Das Personal sehr freundlich. Das Hotel lädt zum Verweilen und nicht nur zum Übernachten. Hervorragend!
1 nacht verbleven in mei 2024
Reactie van Steffany op 8 mei 2024
Thank you very much Matthias, we're glad to see that you've enjoyed your stay and hope to see you again soon!

10/10 – Uitstekend

Douglas

Reisde met partner
The room was beautiful, very fitting for the area. Close to all of the tourist area amenities. A small and yet opulent gem. Will gladly return.
1 nacht verbleven in mei 2024
Reactie van Steffany op 8 mei 2024
Thank you very much Douglas, we're glad to see that you've enjoyed your stay and hope to see you again soon!

10/10 – Uitstekend

Marie

2 nachten verbleven in mei 2024
Reactie van Driss - Hôtel Le Clos Saint-Louis op 25 mei 2024
Bonjour Marie!Merci pour votre retour! Au plaisir de vous accueillir à nouveau chez nous,

10/10 – Uitstekend

Ivy

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This was actually a random booked for me because, I'm on a road trip and I just need a place to sleep overnight. I was suprised and very pleased. I love the aesthetic of the whole room. It was spacious. I love the ambience. The service was great. Communication was timely done as well. Everything will be close to you for sure for anything touristy stuff.
1 nacht verbleven in april 2024
Reactie van Jonathan op 1 mei 2024
Thank you so much for this positive feedback! Even if your stay was improvised, we are extremely happy to learn that you enjoyed your experience.We hope to see you again soon!

10/10 – Uitstekend

Caroline

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Bel hôtel dans un bel environnement
2 nachten verbleven in april 2024
Reactie van Megan op 30 apr 2024
Merci beaucoup d'avoir pris le temps de partager votre avis positif ! Nous sommes ravis que vous ayez apprécié votre séjour parmi nous et que notre environnement vous ait plu. Nous espérons avoir le plaisir de vous accueillir à nouveau bientôt pour une expérience tout aussi agréable.Codrialement,

10/10 – Uitstekend

Nang Xuan, Oakland

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The hotel is beautifully and tastefully decorated....and it is literally a short distance away from all the must-see landmarks of the area and many incredible restaurants. I particularly enjoyed my room as I could look out the window, while sipping coffee, during the raining days. The only thing that would have made my experience even better would be having a few in-person hours of front desk staff so we can ask questions about the area.
7 nachten verbleven in april 2024
Reactie van Jonathan op 30 apr 2024
Thank you very much for this positive feedback and wonderful comments! We are very glad to learn that you enjoyed your stay with us!

10/10 – Uitstekend

Nancy

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Thanks
1 nacht verbleven in april 2024
Reactie van Jonathan op 29 apr 2024
Merci beaucoup pour cette note parfaite ! Nous sommes très heureux d'apprendre que vous avez apprécié votre séjour parmi nous.

8/10 – Goed

Serge

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Bien apprécié la chambre très propre et confortable près de bon restaurant
1 nacht verbleven in april 2024
Reactie van Jonathan op 26 apr 2024
Merci beaucoup pour votre rétroaction positive. Nous sommes heureux que vous avez apprécié votre séjour parmi nous !

10/10 – Uitstekend

Rachelle

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Je le recommande à tous
1 nacht verbleven in april 2024
Reactie van Megan op 25 apr 2024
Merci beaucoup pour votre recommandation et votre excellent score ! Nous sommes ravis que vous ayez passé un agréable séjour parmi nous. Au plaisir de vous accueillir à nouveau très bientôt !

10/10 – Uitstekend

DAVE

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent
1 nacht verbleven in april 2024
Reactie van Megan op 25 apr 2024
Merci beaucoup pour votre excellent score ! Nous sommes ravis que vous ayez apprécié votre séjour. Au plaisir de vous accueillir de nouveau très bientôt !

8/10 – Goed

Adrianna

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The hotel was exactly as I imagined.
2 nachten verbleven in april 2024
Reactie van Megan op 24 apr 2024
Dear Guest,Thank you for your 4/5 review! We're glad to hear the hotel met your expectations. Hope to welcome you back for an even better stay next time!Warm regards,

10/10 – Uitstekend

Pieter

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Property was "autonomous" nobody at the desk, though reachable by phone. Fun old house. We stayed in the upper level room which was a bit hard to ventilate with only one small window. Nice public spaces. Would be great for a group stay, everybody with their own room yet capacious public space to gather. Fabulous location. Several great restaurants literally next door or across the street.
3 nachten verbleven in april 2024
Reactie van Jonathan op 23 apr 2024
Thank you very much for this positive review and wonderful comments. We are very glad to learn that you enjoyed your stay with us.

10/10 – Uitstekend

Virginia

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
What a beautiful property! Staying at this lovely, historic hotel really added to my Quebec City experience.
2 nachten verbleven in april 2024
Reactie van Jonathan op 23 apr 2024
Thank you so much for these wonderful comments and perfect review!We hope to see you again soon!

8/10 – Goed

Rashmi, SEATTLE

Reisde met partner
Positief: Netheid, staat van de accommodatie en faciliteiten
Negatief: Voorzieningen
Gorgeous room and property, very clean, walkable area. I would absolutely recommend staying here. The only thing to mention - which wasn't clear when we booked - was that this is not a full service hotel with a reception. We had to text a number to get any kind of service. Also, it was a little bit annoying that the room did not come with any kind of drinking water. It's great if they don't want to use plastic bottles and be eco-friendly but they didn't provide glass bottles of water. When we asked, we were told to drink from the bathroom sink.
3 nachten verbleven in april 2024
Reactie van Jonathan op 22 apr 2024
Thank you very much for this positive feedback. We will look carefully into why it was not clear that we operate a virtual front desk when you booked so it does not happen to any future guests.We hope to see you again soon!

10/10 – Uitstekend

jonathan

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Lovely hotel! Very nice room and bathroom. We really enjoyed the unique style and comfort. It would’ve been nice to have another blanket on the bed. Staff are amazing! They’re very nice and very quick to respond. We needed some assistance two times and they respond immediately. Definitely would stay here again on future trips to Quebec :)
3 nachten verbleven in april 2024
Reactie van Jonathan op 22 apr 2024
Thank you very much for this positive feedback and wonderful comments. We are very happy to hear that you enjoyed your stay at our property and will definitely be looking into your comment about the other blanket on the bed.We hope to see you again soon!

8/10 – Goed

Rick

Reisde met partner
Positief: Voorzieningen
Great location. Unique accommodations. Definitely go back. Apply for parking early
3 nachten verbleven in april 2024
Reactie van Jonathan op 22 apr 2024
Thank you very much for this positive feedback. We are very happy to hear that you enjoyed your stay.We hope to see you again soon!

10/10 – Uitstekend

Josue

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Beautiful place with charm, room was super nice! Close to everything! Centrally located at old town Quebec. Easy parking behind the hotel. It is nicer than the pictures. Its a 3-floor house like with different rooms. Just make sure you are able to use stairs with your own luggage. We loved it!
2 nachten verbleven in april 2024
Reactie van Megan op 20 apr 2024
Dear guest,Thank you for your glowing review! We're thrilled you loved our charming hotel, centrally located in Old Town Quebec. It's wonderful to hear you found the room super nice and enjoyed the easy parking. We appreciate your note about the stairs and luggage. Delighted you loved your stay and hope to welcome you back soon!

10/10 – Uitstekend

Julia

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Steep stairs aren’t for the faint of heart but an amazing location and beautiful hotel
5 nachten verbleven in april 2024
Reactie van Megan op 19 apr 2024
Dear guest,Thank you for your feedback! We're glad you enjoyed our beautiful hotel and appreciated our prime location. We'll certainly take note of your comment about the stairs. Hope to see you again soon!

10/10 – Uitstekend

Marty, Delta

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Beautiful historic charm to this hotel, in a part of Old Quebec with so much history. A walk back in time in this old mansion. Nice spacious room with everything you need. Walking distance to so many restaurants and historical landmarks. Would highly recommend Hotel Le Clos Saint-Louis.
3 nachten verbleven in april 2024
Reactie van Megan op 19 apr 2024
Dear guest,Thank you for your glowing review! We're delighted you appreciated the historic charm of our hotel and its prime location in Old Quebec. It's wonderful to hear you enjoyed your spacious room and the nearby attractions. We truly appreciate your recommendation and hope to welcome you back soon!

10/10 – Uitstekend

Anne-Marie

Reisde met partner
Positief: Voorzieningen
Super séjour en dépit du fait qu'il n'y a pas d'employés sur place.
1 nacht verbleven in april 2024
Reactie van Megan op 27 apr 2024
Merci beaucoup pour votre aimable commentaire ! Nous sommes ravis que vous ayez passé un super séjour malgré notre système de réception virtuelle. Votre satisfaction est notre priorité, et nous sommes heureux que vous ayez apprécié votre expérience. Au plaisir de vous accueillir à nouveau bientôt !

10/10 – Uitstekend

Jesse

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Perfect stay, perfect area!
1 nacht verbleven in april 2024
Reactie van Sandrine op 15 apr 2024
Thank you for this amazing review, Jesse! We hope to see you again soon for another perfect stay in our City.

10/10 – Uitstekend

Sherri

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I absolutely loved this place! So charming that i dude want to leave. A must stay!
2 nachten verbleven in april 2024
Reactie van Sandrine op 15 apr 2024
Thank you for this perfect score, Sherri! We're thrilled you loved your experience with us. We hope to have the pleasure of welcoming you again for another memorable stay!

10/10 – Uitstekend

Cindy

Positief: Netheid, personeel en service
1 nacht verbleven in april 2024
Reactie van Sandrine op 12 apr 2024
Merci pour ce score parfait, Cindy ! Nous espérons avoir le plaisir de vous accueillir à nouveau pour un autre séjour mémorable.

10/10 – Uitstekend

Atsushi

Reisde met partner
Positief: Netheid
Excellent
2 nachten verbleven in april 2024
Reactie van Sandrine op 7 apr 2024
Thank you for this great score, Atsushi! We're thrilled you enjoyed your experience, and we hope to see you again soon.

8/10 – Goed

Alexandre

Positief: Netheid, staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van Sandrine op 7 apr 2024
Merci beaucoup, Alexandre! Nous espérons avoir la chance de vous revoir bientôt.

10/10 – Uitstekend

fabien, mitry mory

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Superbe nuit dans ce superbe hotel. Tres proche du vieux quebec !! La chambre etait vraiment jolie. Je recommande chaudement. Fabien
1 nacht verbleven in april 2024
Reactie van Séfora op 5 apr 2024
Thank you very much for your enthusiastic review, Fabien! We are delighted that you had a wonderful night at our hotel and enjoyed the proximity to Old Quebec. We are glad that you also liked the room. Your warm recommendation means a lot to us. We hope to have the pleasure of welcoming you again on your next visit.

10/10 – Uitstekend

mj

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Super nous allons revenir ! Pour ma part .. a noter, Donnez diff choix d'oreillers ! Haha Cetais un merveilleux sejour !
3 nachten verbleven in april 2024
Reactie van Séfora op 5 apr 2024
We're delighted that you had a great stay and are considering coming back! Thank you for your suggestion regarding the pillows. We will take note of your preference to provide more choices next time. We look forward to welcoming you again for another wonderful stay at Hotel Boutique Ophélia!

10/10 – Uitstekend

Anna

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The location was great! Very close to top rated restaurants and popular attractions. The hotel went above and beyond, there were robes, wine glasses and silverware laid out on the table. If I’m ever in Quebec City again, I’d definitely stay here and recommend it to anyone visiting.
3 nachten verbleven in maart 2024
Reactie van Jonathan op 2 apr 2024
Thank you so much Anna for your positive feedback and wonderful comments! We are thrilled to learn that you enjoyed the hotel and its location. It is so fun to hear.We hope to see you again soon!

6/10 – Redelijk

Mirko

Reisde met familie
Positief: Netheid, staat van de accommodatie en faciliteiten
Negatief: Personeel en service
Close to old city. Poor heating in room. Called many times for heater. No help. All checkin and service off site.
3 nachten verbleven in maart 2024
Reactie van Jonathan op 1 apr 2024
Bonjour,I am truly sorry to learn about this. It is not in our values at all here at Hôtel Clos Saint-Louis. Even if we are not on-site, we are always only a few minutes away. Guest satisfaction and customer service are a top priority for us, so I apologize if you didn't feel like this was the case. I will personally contact you today to know more about your stay.Thank you

10/10 – Uitstekend

Fernand

Reisde met partner
Positief: Voorzieningen
Tres bel hotel
1 nacht verbleven in maart 2024
Reactie van Jonathan op 1 apr 2024
Merci énormément pour ce beau commentaire et cette note parfaite ! Nous sommes très heureux d'apprendre que vous avez apprécié votre séjour parmi nous.En espérant vous revoir bientôt !

10/10 – Uitstekend

Inan

1 nacht verbleven in maart 2024
Reactie van Megan op 19 apr 2024
Dear guest,Thank you for the fantastic 5/5 rating! We're thrilled to hear you had such an enjoyable stay with us. Your feedback means a lot, and we hope to have the pleasure of welcoming you back in the near future!

10/10 – Uitstekend

Nate

3 nachten verbleven in maart 2024
Reactie van Sandrine op 15 apr 2024
Thank you for this great score, Nate! We're delighted you enjoyed your stay, and we hope to welcome you again soon.

10/10 – Uitstekend

Joshua

Positief: Personeel en service, staat van de accommodatie en faciliteiten
3 nachten verbleven in maart 2024
Reactie van Megan op 23 mrt 2024
Thank you so much for your fantastic review and perfect score! We're thrilled to hear that you had such a wonderful experience during your stay with us. It's always our goal to provide exceptional service and ensure our guests have a memorable time. We hope to have the pleasure of welcoming you back again soon for another fantastic stay!

10/10 – Uitstekend

Robert, St Polycarpe

Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
The propertly was very much as expected, and romantic getaway, idead at thia hotel. Will certainly come back.
1 nacht verbleven in maart 2024
Reactie van Megan op 22 mrt 2024
Thank you for your lovely feedback! We're thrilled to hear that your stay with us was everything you expected for a romantic getaway. We can't wait to welcome you back soon for another memorable experience!

10/10 – Uitstekend

Jason

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Was everything I expected. Super nice and convenient.
2 nachten verbleven in maart 2024
Reactie van Sefora op 23 mrt 2024
I'm glad to hear that everything met your expectations! Thank you for your kind words. We strive to provide a super nice and convenient experience for all our guests. If there's anything else we can do to make your next visit even better, please don't hesitate to let us know. We look forward to welcoming you back soon!