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Beoordelingen van Lomond Lodge Motel & Apartments

4.5 out of 5
Lomond Lodge Motel & Apartments
33 Man Street, Queenstown

Beoordelingen

9,0

Fantastisch

Gastenscore: 10 - Uitstekend. 305 van 517 beoordelingen" "
Gastenscore: 8 - Goed. 168 van 517 beoordelingen" "
Gastenscore: 6 - Redelijk. 33 van 517 beoordelingen" "
Gastenscore: 4 - Matig. 7 van 517 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 4 van 517 beoordelingen" "

9,4/10

Netheid

9,2/10

Personeel en service

9,2/10

Voorzieningen

8,8/10

Staat van de accommodatie en faciliteiten

9,0/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Benyapha

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
It was very nice!
1 nacht verbleven in maart 2024
Reactie van Team Lomond Lodge op 24 mrt 2024
Thank you for your lovely review of Lomond Lodge. We are so happy that you enjoyed your stay with us. We look forward to accommodating you on your next stay.

10/10 – Uitstekend

Jan

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The only niggle was that it was difficult to contact the night manager when we had a problem but when she arrived she was really helpful
2 nachten verbleven in januari 2024
Reactie van Team Lomond Lodge op 11 feb 2024
Thank you for your lovely review of Lomond Lodge. The night manager is just as simple as picking up the phone in front of the office, it connects automatically. We are so happy that you enjoyed your stay with us. We look forward to welcoming you again in the future.

10/10 – Uitstekend

Juli-Ann

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
I did not find any information on the website indicating that there is no elevator. Being elderly and with two new knees, I needed for the staff to carry my bags to and from the room. There are no ground floor accommodations and no discussion of handicap accessibility.
4 nachten verbleven in januari 2024
Reactie van Team Lomond Lodge op 24 jan 2024
Thank you for your lovely review of Lomond Lodge. We are happy that your requested assistance with your bags and our friendly team were able to help you with this. I have double checked our information on Expedia and it states we have no lift and stairway access only. I'll contact our representative to see if this information can be clearer displayed to our potential guests. Thank you for your comments, we want to provide the best service to everyone.

10/10 – Uitstekend

Adam

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
4 nachten verbleven in januari 2024
Reactie van Team Lomond Lodge op 21 jan 2024
Thank you for your lovely review of Lomond Lodge. We look forward to welcoming you back again soon.

10/10 – Uitstekend

George, Monrovia

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice property in a good location
1 nacht verbleven in januari 2024
Reactie van Team Lomond Lodge op 21 jan 2024
Thank you for your lovely review of Lomond Lodge. We look forward to welcoming you back again soon.

10/10 – Uitstekend

tung

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
4 nachten verbleven in december 2023
Reactie van Team Lomond Lodge op 11 feb 2024
Thank you for your lovely review of Lomond Lodge. We are so happy that you enjoyed your stay with us. We look forward to welcoming you again in the future.

10/10 – Uitstekend

kelvin

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Competitive prices for superb rooms which come with basic necessities
1 nacht verbleven in december 2023
Reactie van Team Lomond Lodge op 26 dec 2023
Thank you for your lovely review of Lomond Lodge. We are so happy that you enjoyed your stay with us. We look forward to welcoming you back again in the future.

6/10 – Redelijk

Sarika

1 nacht verbleven in december 2023
Reactie van Lauren Harris : Manager op 21 dec 2023
Thank you for your review of Lomond Lodge. We would love to hear from you directly about your experience to see what suggestions you have for us to improve our guests stay at Lomond Lodge. We look forward to hearing from you soon.

10/10 – Uitstekend

Cindy

Reisde met een groep, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Easy to walk to all activities. Friendly staff. Dining, grocery, bike rentals, park, waterfront one block away.
1 nacht verbleven in november 2023
Reactie van Victor Oliveira op 14 nov 2023
Thank you for your lovely review of Lomond Lodge. We are happy that you enjoyed your stay with us and we look forward to welcoming you back in the future.

10/10 – Uitstekend

Jolene

2 nachten verbleven in oktober 2023
Reactie van Victor Oliveira op 2 nov 2023
Hi there,Thank you for your lovely review of Lomond Lodge. We are happy that you enjoyed your stay with us, and we look forward to welcoming you back in the future.Best regards,Lomond lodge team

4/10 – Matig

Robert

Reisde met een groep, Zakenreiziger
Negatief: Personeel en service
Very disappointed to find out that there is no window in the bedroom. This should have been disclosed in the description.
3 nachten verbleven in oktober 2023
Reactie van Manager: Lomond Lodge op 24 okt 2023
Hi Thank you for your time we are working with Expedia now on how to display this information through their site. In the 16 years I've spent at Lomond Lodge you are the first person to be unhappy with this room. We get a lot of returning guests and they specifically book this apartment. We have been working with you directly and Expedia to better communicate to guests the layout of this particular bedroom in this one apartment. Thankyou for your stay and we hope you enjoyed the location of the lodge and the rest of the apartment.

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Our stay was very comfortable and overall good, no complaints. Service was very helpful
2 nachten verbleven in september 2023
Reactie van Victor Oliveira op 6 okt 2023
Thank you for your lovely review of Lomond Lodge. We are happy that you enjoyed your stay with us and we look forward to welcoming you back in the future.

10/10 – Uitstekend

Lou-ann

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Fantastic stay at Lomond lodge, convenient walk to town and other surrounding attractions (the gondola). Beautiful view from our apartment, front middle room 13. Laundry facilities are great and fresh towels were on hand if needed. Plans to stay there again next year highly recommend.
4 nachten verbleven in september 2023
Reactie van Team Lomond Lodge op 18 sep 2023
Thank you for your lovely review of Lomond Lodge. We are so happy that you enjoyed your stay with us. We look forward to welcoming you back again in the future.

10/10 – Uitstekend

Tessa

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Fantastic. Super close to town. Bed was super comfy. Everything we needed
1 nacht verbleven in september 2023
Reactie van Team Lomond Lodge op 18 sep 2023
Thank you for your lovely review of Lomond Lodge. We are so happy that you enjoyed your stay with us. We look forward to welcoming you back again in the future.

10/10 – Uitstekend

Taylor

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
I was very happy in the little apartment. Nice to have the heated mattress pads after chilly days of exploring. Only con in the room was the small bathroom sink, hard to wash your face without getting water everywhere. Otherwise, it was quiet, clean, and perfect for a weekend away.
3 nachten verbleven in juni 2023
Reactie van Team Lomond Lodge op 9 jun 2023
Thank you for your lovely review of Lomond Lodge we are happy that you had a great stay with us. We look forward to welcoming you back in the future.

10/10 – Uitstekend

Maggie

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The property has been renovated recently and the inside looks sharp, modern, and stylish. The bed is very soft and comfortable. The view from our rooms ( rooms 1 & 2) is spectacular. We will definitely return next time in town
2 nachten verbleven in april 2023
Reactie van Lomond Lodge Team op 19 apr 2023
Thank you for your lovely review of Lomond Lodge. We are happy that you enjoyed your stay with us and we look forward to welcoming you back in the future.

8/10 – Goed

Suxia

3 nachten verbleven in maart 2023
Reactie van Lomond Lodge Team op 2 apr 2023
Thank you for your lovely review of Lomond Lodge. We are happy that you enjoyed your stay with us and we look forward to welcoming you back in the future.

10/10 – Uitstekend

Adam

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Nice and clean room, feels new, easy check-in even though we came late (had to notify ahead of time), very close to bars and restaurants
1 nacht verbleven in maart 2023
Reactie van Lomond Lodge op 15 mrt 2023
Thank you for your lovely review of Lomond Lodge. We are happy that you enjoyed your stay with us and we look forward to welcoming you back in the future.

10/10 – Uitstekend

Kaleb

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Beautiful room
1 nacht verbleven in maart 2023
Reactie van Lomond Lodge Team op 14 mrt 2023
Thank you for your lovely review of Lomond Lodge. We are happy that you enjoyed your stay with us and we look forward to welcoming you back in the future.

10/10 – Uitstekend

Pete

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Lovely and quite and close to town center.
3 nachten verbleven in februari 2023
Reactie van Lomond Lodge Team op 13 mrt 2023
Thank you for your lovely review of Lomond Lodge. We are happy that you enjoyed your stay with us and we look forward to welcoming you back in the future.

8/10 – Goed

Simon, Chelmer

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Bit of a walk up the hill, but close enough. The room was very pleasant. Nice bathroom. I'd return for sure.
2 nachten verbleven in februari 2023
Reactie van Lomond Lodge Team op 13 mrt 2023
Thank you for your lovely review of Lomond Lodge. We are happy that you enjoyed your stay with us and we look forward to welcoming you back in the future.

4/10 – Matig

Frank

2 nachten verbleven in februari 2023
Reactie van Lomond Lodge Team op 13 mrt 2023
Thank you for your review of Lomond Lodge, we have taken your comments on board and are looking at a way to implement them. We look forward to welcoming you back in the future.

4/10 – Matig

Bjoernar

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Negatief: Comfort kamer
Good location, no A/C, would not stay there again
Positive: Good location just a few minutes walk to town. Nice and upgraded rooms. Negative: No A/C, so will get very hot inside in the summer. We got a fan provided, which helped a bit. Room key stopped working. People in the office only from 9 am to 4 pm, which means they are typically not there when you are there and might need them, which was inconvenient. Overall: Will find another place next time, as there are many really good options in town to a comparable price.
2 nachten verbleven in februari 2023
Reactie van Team Lomond Lodge op 6 feb 2023
Thank you for your review. We are sorry that the room key didn't work when you were with us. We had a staff member get down to the lodge as soon as possible to re set the card for you. The heat we experienced was very unusual and as this is the only room we have without air con, we popped out to the shop immediately and purchased a fan for you. This is the cheapest of our rooms as it is a basic studio and we advertise it as honestly as possible. We hope to have you back in the future to stay in one of our other units. Kind Regards, Lomond Lodge.

8/10 – Goed

Jennifer

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in januari 2023
Reactie van Team Lomond Lodge op 6 feb 2023
Thank you for your lovely review of Lomond Lodge. We are happy that you enjoyed your stay with us and look forward to welcoming you back again in the future.

10/10 – Uitstekend

Karen

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Exceeded all expectations. Our water view room was superb. The staff couldn’t be more accommodating. 10/10
4 nachten verbleven in januari 2023
Reactie van Team Lomond Lodge op 6 feb 2023
Thank you for your lovely review of Lomond Lodge. We are happy that you enjoyed your stay with us and look forward to welcoming you back again in the future.

10/10 – Uitstekend

Jagdeep

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Everything was good
Reactie van Team Lomond Lodge op 18 jan 2023
Thank you for your lovely review of Lomond Lodge. We are so happy that you enjoyed your stay with us. We look forward to hosting you again in the future.

10/10 – Uitstekend

Matthew

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Fantastic place to stay. Easy walk to downtown, clean and comfortable rooms. I would highly recommend staying here if you’re in the area.
Reactie van Team Lomond Lodge op 18 jan 2023
Thank you for your lovely review of Lomond Lodge. We are so happy that you enjoyed your stay with us. We look forward to hosting you again in the future.

10/10 – Uitstekend

gillian

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
A comfortable room with a lovely garden to relax in. Super close to the shops. Great to have a kitchenette as well.
Reactie van Team Lomond Lodge op 6 feb 2023
Thank you for your lovely review of Lomond Lodge. We are happy that you enjoyed your stay with us and look forward to welcoming you back again in the future.

2/10 – Ontzettend slecht

Pooja

Reisde met familie
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We have visited Queenstown a couple of times and we booked the lodge based on the Expedia reviews. The condition of the property was very average, no air con in the bedrooms which was very hard to sleep on hot nights. The lounge and bed sheets full of dust mites and the floor in the lounge are was dirty and sticky. There was no one to answer for any check- in questions. Someone just entered our room in the morning with a key without knocking on the door. The four star rating of the place is inaccurate and would not recommend to anyone wanting to spend 600 dollars a night.
Reactie van Team Lomond Lodge op 18 jan 2023
Dear Guest, Thank you for your recommendation to get air conditioning in the bedrooms in this room. We will look into this immediately. We pride our selves on the cleanliness of our rooms and are confident that we do not have any dust mites in the Lodge. We have earned our four stars through tough consistent work and will continue to provide top level care for our customers. We have investigated the mis-understanding that occurred when you arrived for your one nights stay. It appears you dropped some keys back into the drop box after you collect them and our staff thought you had made a quiet early departure. They were incredibly sorry for the intrusion and gave you a late departure. We have changed our policy on entering rooms so this does not happen to future guests. I once again apologuise for this happening.

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Amazing stay overall!
The room is nice and new with a very comfortable large bed. Walking distance to town and free parking on site
3 nachten verbleven in januari 2023
Reactie van Team Lomond Lodge op 11 jan 2023
Thank you for your review of Lomond Lodge. We look forward to welcoming you back again in the future.

10/10 – Uitstekend

Jean Victor

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in januari 2023
Reactie van Team Lomond Lodge op 11 jan 2023
Thank you for your review of Lomond Lodge. We look forward to welcoming you back again in the future.

10/10 – Uitstekend

Tammy

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Convenient, easy access to town
Reactie van Team Lomond Lodge op 11 jan 2023
Thank you for your review of Lomond Lodge. We look forward to welcoming you back again in the future.

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
5 nachten verbleven in december 2022
Reactie van Lomond Lodge team op 7 jan 2023
Thank you for staying at the Lodge. We hope to see you again.

10/10 – Uitstekend

Valerie

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Efficient and friendly check in. Nice, well appointed and comfortable rooms. Very accommodating staff that took care of our luggages while we hiked the area. Luggage was awaiting us in our new room when we returned.
2 nachten verbleven in december 2022
Reactie van Lomond Lodge team op 19 dec 2022
Thank you for your lovely review of Lomond Lodge we are happy that you enjoyed your stay with us. We look forward to welcoming you back to stay with us again in the future.

8/10 – Goed

David

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very comfortable. Great bed, great shower
2 nachten verbleven in oktober 2022
Reactie van Team Lomond Lodge op 28 nov 2022
Thank you for your lovely review of Lomond Lodge. We are so happy that you enjoyed your stay with us. We look forward to having you stay with us again in the future.

10/10 – Uitstekend

JOANNE

Reisde met partner
Positief: Voorzieningen
Nice and great location, we enjoyed our stay
2 nachten verbleven in september 2022
Reactie van Team Lomond Lodge. op 20 sep 2022
Thank you for your lovely review of Lomond Lodge we are so happy that you enjoyed your stay with us. We look forward to welcoming you back again in the future.

10/10 – Uitstekend

Viki

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We had a lovely stay-we had a two bedroom apartment which was lovely. All very modern and clean with great amenities. Great location easily accessible into town and the staff were brilliant helping to arrange taxis and transportation to the airport. Would very much recommend.
6 nachten verbleven in augustus 2022
Reactie van Team Lomond Lodge. op 6 sep 2022
Thank you for your lovely review. We are so happy that you had a great stay with us. We look forward to welcoming you back again in the future.

10/10 – Uitstekend

Max Thomas, Islington

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
4 nachten verbleven in juli 2022

10/10 – Uitstekend

peter

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in juli 2022
Reactie van Team Lomond Lodge. op 3 aug 2022
Thank you for your wonderful review of Lomond Lodge. We look forward to welcoming you back in the future. Have a great day,

10/10 – Uitstekend

Madison

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent location with a modern room and great amenities. Thoroughly enjoyed our week long stay here and would return again.
7 nachten verbleven in juli 2022
Reactie van Team Lomond Lodge. op 21 jul 2022
Thank you for your lovely review of Lomond Lodge. We are happy that you enjoyed your stay with us and we look forward to welcoming you back in the future.

8/10 – Goed

Glenn

1 nacht verbleven in juli 2022
Reactie van Team Lomond Lodge. op 18 jul 2022
Thank you for your lovely review of Lomond Lodge. We are so happy that you enjoyed your stay with us and we look forward to accommodating you on your next trip to Queenstown.

10/10 – Uitstekend

Kristy

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
These guys are seriously friendly and very accommodating. The view is amazing. Now we know about it we wouldn’t stay anywhere else. Thanks guys!
2 nachten verbleven in juli 2022
Reactie van Team Lomond Lodge. op 18 jul 2022
Thank you for your lovely review of Lomond Lodge. We are so happy that you enjoyed your stay with us and we look forward to accommodating you on your next trip to Queenstown.

10/10 – Uitstekend

Jo

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Quiet view of the action!
Amazing views. Centrally located. Super comfy bed. Stayed several times and will keep coming back. Staff are very friendly and helpful.
1 nacht verbleven in januari 2022
Reactie van Team Lomond Lodge. op 5 jan 2022
Thank you for your lovely review of Lomond Lodge. We look forward to welcoming you back in the future.

10/10 – Uitstekend

Marcel

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in december 2021

10/10 – Uitstekend

Franz

1 nacht verbleven in november 2021
Reactie van Team Lomond Lodge. op 15 nov 2021
Thank you for your lovely review off Lomond Lodge. We are happy that you enjoyed your stay with us and look forward to welcoming you back in the future.

10/10 – Uitstekend

Brigette

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Clean, warm, great location and proximity to town
1 nacht verbleven in augustus 2021
Reactie van Team Lomond Lodge. op 19 sep 2021
Thank you for your lovely review of Lomond Lodge. We look forward to welcoming you back in the future.

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Comfy and convenient
Great location for no car; very helpful and friendly staff but be aware of limited hours on site; lovely and generous room.
1 nacht verbleven in juli 2021
Reactie van Team Lomond Lodge. op 27 jul 2021
Thank you for your lovely review of Lomond Lodge. We are so happy that you had a great stay with us. We will resume normal hours again once covid restrictions have been lifted. We can't wait to see more of everyone ourselves. See you in the future.

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very friendly and obliging staff. They went out of their way to accompany us. Room was great with a stunning view and only a short walk to the city centre. Would definitely recommend and stay here again.
3 nachten verbleven in juli 2021
Reactie van Lomond Lodge Team op 24 jul 2021
Thank you for your lovely review of Lomond Lodge we are happy that you enjoyed your stay with us. We look forward to welcoming you back to stay with us again in the future.

10/10 – Uitstekend

Tanyapa

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Lovely friendly staff, our two bedrooms unit is very spacious and warm. Only a 5 minutes walk to the township.
3 nachten verbleven in juli 2021
Reactie van Team Lomond Lodge. op 17 jul 2021
Thank you for your lovely review of Lomond Lodge we are so happy that you enjoyed your stay with us. We look forward to welcoming you back in the future.

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Awesome location, very clean and modern. Highly recommend
4 nachten verbleven in juni 2021
Reactie van Team Lomond Lodge. op 6 jul 2021
Thank you for your lovely review of Lomond Lodge. We are happy you had a great stay with us. We look forward to having you back to stay again in the future.