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Beoordelingen van Hotel Rabat

5 out of 5
Hotel Rabat
21 Avenue Chellah, Rabat

Beoordelingen

6,2
Gastenscore: 10 - Uitstekend. 4 van 70 beoordelingen" "
Gastenscore: 8 - Goed. 25 van 70 beoordelingen" "
Gastenscore: 6 - Redelijk. 21 van 70 beoordelingen" "
Gastenscore: 4 - Matig. 11 van 70 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 9 van 70 beoordelingen" "

6,6/10

Netheid

6,6/10

Personeel en service

5,6/10

Voorzieningen

6,0/10

Staat van de accommodatie en faciliteiten

4,0/10

Milieuvriendelijkheid

Beoordelingen

6/10 – Redelijk

Kevin

Reisde met partner
Positief: Netheid, personeel en service
Negatief: Voorzieningen
It is a fairly pleasant hotel with the most staff people I've ever seen, seemingly eager to help you. It's almost fawning. But there are holes. The rooms have lovely light fixtures which manage to cover up most of the light sources. With EVERYTHING turned on, the room is extremely dark. Plus odd 'amenities.' Like, there's a hot water pot in the room, but no coffee or cups to use with it. When I asked for some, they looked at me like I was nuts, provide cups and offered to room service me coffee (at my expense, of course.) Lots of things like that-- like a big, beautiful closet with NO hangers! (When I asked for hangers, again, a look like I was a crazy person-- they had a maid bring me 4 hangers, none of which matched. ). The location is a little on the shady, uncomfortable side but I was okay with it (I would not have gone out at night though.) And finally, it is WAY overpriced for what you get. One of the most expensive hotel rooms I've ever had, but way lacking in value for that-- I was there because I met a tour group there but came in a day early. Their web site/email system is a zero too-- I wrote 4 times about my early arrival and connecting with the tour group (so I would not have to change rooms) and never got any reply. They were 'ready' for me with it when I checked in, but why no replies. I also left something in my room I would have liked them to ship and would have paid for it- but again, no reply to emails. All in all, an experience I would not recommend.

4/10 – Matig

David

Positief: Personeel en service
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
2 nachten verbleven in juli 2022

2/10 – Ontzettend slecht

ASADUL

Reisde met familie en kleine kinderen
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
So you of not recommend this hotel.
1 nacht verbleven in juni 2022

4/10 – Matig

Alexander

Reisde met familie en kleine kinderen
Positief: Voorzieningen
Negatief: Personeel en service
The property was mediocre at best. The people who work there make the stay terrible. With the exception of a few women waitresses who were nice and 1 male waiter, they were awful. Pretentious as ever and thinking you were staying in THEIR hotel. It was a shame as the property could be a lot better.
1 nacht verbleven in maart 2022

2/10 – Ontzettend slecht

Karim

Zakenreiziger
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Déçu
Un hôtel honteux. Cinq étoiles honteux pitoyable je demande le remboursement immédiat de chambre était sombre illustre.
1 nacht verbleven in oktober 2021

8/10 – Goed

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, voorzieningen
Very nice property. The restaurant was very pricey, and the service was fair. The front desk personnel were nice, and helpful.
1 nacht verbleven in augustus 2019

8/10 – Goed

Geverifieerde reiziger

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The hotel was nice. Only issue was the A/C for the rooms would not cool the room.
4 nachten verbleven in juli 2019

10/10 – Uitstekend

Amur

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in maart 2019

6/10 – Redelijk

ERIC

Negatief: Staat van de accommodatie en faciliteiten
2 nachten verbleven in maart 2019

8/10 – Goed

David

Positief: Comfort kamer
No está mal.
Hotel de 5* un poco viejo. Personal amable y restaurante con comida de calidad. La primera noche hubo mucho ruido y resultó difícil conciliar el sueño. Cama muy còmoda.
2 nachten verbleven in maart 2019

2/10 – Ontzettend slecht

Wang, Annecy

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Facturation incompréhensible. Nuitées et Petit déjeuners déjà pré payés. Restant taxes de séjour et restauration. A la lecture des relevés de consommation, l'hôtel m'a surchargé de 200 dirham. J'ai demandé une explication, le réceptionniste m'expliquer que c'est à cause du taux de change. Sérieusement ???!!! Je lui ai répondu ok du moment que c'est indiqué dans la facture finale. Le lendemain au départ, quel surprise, les 200 dirham de taux de change s'est déplacés en consommation restaurant. Le problème c'est que la somme détaillée de consommation ne correspond pas. Et oui les consommations ont été surévaluées de 200 dirham. C'est pas grave pour le réceptionniste. On fait une facture vite fait avec Excel sans détail et tout va bien. Première fois dans cet hôtel et ce sera la dernière.
5 nachten verbleven in oktober 2018

2/10 – Ontzettend slecht

Wahiba, Paris

Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Hotel tres oster.ne merite pas ses 5 étoiles. Décoration triste et vieille. Rideaux de la chambre déchirés. Trop cher pour ce que c'est.
1 nacht verbleven in oktober 2018

6/10 – Redelijk

Val, London, UK

Positief: Netheid, personeel en service
Everyone there is lovely. They were helpful and dotted on my daughter endlessly. However the whole place needs a bit of a makeover. The rooms are too dark. Front the furniture to the carpet to the curtains. It’s screaming for a makeover. The rooms and the spa.
4 nachten verbleven in september 2018

6/10 – Redelijk

Mubarak

فدق يستحق تصنيف نجمتين فقط
فندق جدا عادي وسعره غالي للأسف
1 nacht verbleven in oktober 2017

10/10 – Uitstekend

hassan

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in oktober 2017

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Hôtel simpa
Hôtel tranquille. Merci de me nommer bakkouri et non hassouni redoine
2 nachten verbleven in september 2017

6/10 – Redelijk

Geverifieerde reiziger

Positief: Netheid, personeel en service
Hotel correct au centre-ville
Bonne prestation dans l'ensemble. L'hôtel aurait besoin d'un peu d'entretien (douche défectueuse) et le décor est vieillot, mais c'est propre, tranquille et bien situé.

2/10 – Ontzettend slecht

Saad

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
فندق سيء جدا
كانت إقامة سيئة جدا نزلت في غرفة 604 ثم نقلوني 205 ثم في غرفة 611..لا تكييف ولا ماء سوى نصف لتر لا يتناسب مع 5 ستار.وجزء كبير من الغرفة مطلي باللون الأسود. . والإنترنت ضعيف جدا... أوصي بتخفيض تقييم الفندق الى 3 نجمات فقط

6/10 – Redelijk

Geverifieerde reiziger

Positief: Netheid, personeel en service en comfort kamer
good
The Hotel is good with very friendly, polite and helpful staff. Breakfast is very simple and the hotel needs a makeover.

4/10 – Matig

Geverifieerde reiziger

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Disappointing 5 star hotel
I took this hotel for 24 hours as I was on a business trip. I could not work using the Wi-FI which is was terrible. I reminded the reception three times and nothing happened. The internet is extremely slow and is the signal is interrupted every few minutes. Because of that, my university login was locked because of several failed attempts due to internet poor signal. Also the room was not cleaned before my stay. The breakfast is very poor and does not deserve the $200/night stay.

8/10 – Goed

Jacky

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Bien placé et propre
Correct mais un peu cher car rabat était saturé ce jour

6/10 – Redelijk

Peggy, Deutschland

Positief: Personeel en service
Negatief: Netheid, comfort kamer
Zentral gelegen
Fuer den Preis was deutlich besseres erwartet. Frühstücksbuffee jeden Tag das selbe . Positiv Mitarbeiter waren sehr freundlich. Spa war sehr kalt und innenpool eisig.

2/10 – Ontzettend slecht

Mohammed, Paris

Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Je me demande qui a attribué les 5 * à cet hotel ?
C'est un vieux hotel très petit et fermé. le restaurant et le bar sont dans le hall d'entrée.Impossible de dormir la nuit à cause du bruit des gens et des assiètes.... Jj'ai pu avoir une chambre au 6 eme étage ap^rès réclamation. Seul bémol: clim HS et au froide au bout de 15mns d'attente et de gaspillage..... J'ai juste halluciné qu'on j'ai entendu les explications du technicien par rapport à ce problème. Quand au photo concernant la piscine et la salle de fitness, c'est un vrai mensonge !!! piscine dégueulasse, et équipements de fitness cassés. Jacousie plein de rouille. C'est juste hallucinant!! à éviter absolument : manger à l'hotel, car tout est froid et mal cuisiné. Il y a des restau sympa à l’extérieur juste à coté de l'hotel Je dois comme même souligner la gentillesse et le service du personnel qui était vraiment à la hauteur et la proximité du centre ville. Le reste à la poubelle! jamais je n'y mettrai les pieds dans cet hotel....

6/10 – Redelijk

Geverifieerde reiziger

4/10 – Matig

Geverifieerde reiziger

Positief: Personeel en service
Negatief: Netheid, comfort kamer
Ma faceva schifo....... xxxxxxxxccccvjjnjjjjjjjnnnnbjhhjjjjjjjjjjbbvvvccffvvvbbbbbb

6/10 – Redelijk

Clo

Positief: Netheid, personeel en service
L'hôtel était près du théâtre où je devais me rendre ce soir là.

8/10 – Goed

ELIANE

Positief: Netheid, personeel en service en comfort kamer

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Friendly and efficient staff at Hotel Rabat
Enjoyed very much. Great staff service

6/10 – Redelijk

Ian, UK

Positief: Netheid, staat van de accommodatie en faciliteiten
Negatief: Personeel en service
Clean hotel, served my needs for the price.
Stopped here for 3 nights on business. Found the hotel clean and my room was cleaned daily. Breakfast was a continental. This included selection of cakes and pastries which were all extremely fresh, meats and cheeses, fresh and tinned fruit, cereals, and a hot basic selection of sausages, scrambled eggs, and tomatoes. Staff spoke broken english which wasnt the best but it didnt cause me a problem.

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Très bon, hormis quelques faiblesses.
Tout est appréciable, sauf le restaurant (lenteurs du service, qualité). Piscine, jacusis inutilisables car en réparation. Personnel très attentif et aimable, hôtel très classe.

6/10 – Redelijk

Borzou

Positief: Netheid
Negatief: Staat van de accommodatie en faciliteiten

4/10 – Matig

Sari, Finland

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Do not choose this hotel, there are better ones!
This hotel is NOT worth staying in. It is not at all close to 5 stars. It is old and dirty. Personnel, expecially doormen, try to cheat you all the time with taxis (they take 30€ for taxi that was really 5€). Personnel is rude and do not speak english.

8/10 – Goed

JP Goumard, France

Positief: Netheid, personeel en service en comfort kamer
l'hôtel Rabat est à conseiller pour a) la qualité et l'écoute du personnel à l'accueil et au petit déjeuner (nous ne prenions pas les repas à l'hôtel). b) le cadre, le confort de la literie, la propreté et le bon fonctionnement des appareils de la salle de bain. Tout ce qui précède est du niveau d'un 4 étoiles alors pourquoi laisser des doubles rideaux difficiles à ouvrir /fermer avec les traces d'une main grasse sur l'un, un fauteuil dont le dossier se sépare des pieds(nous avons demandé à le changer, on nous en a ramené un autre dans le même état),un seul peignoir de bain alors que la chambre est double, aucune boisson dans le frigo. Ce qui précède n'est plus du niveau d'un 4 étoiles. Il faudrait que ces petites anomalies soient corrigées; L'impression globale reste positive, le rapport qualité/prix est bon et nous retournerons dans cet hôtel pour un autre séjour à Rabat.

4/10 – Matig

Geverifieerde reiziger

Positief: Netheid
Negatief: Personeel en service, staat van de accommodatie en faciliteiten
Qualité de service décevante par rapport au niveau et au prix de l'hotel: pas de bouteille d'eau à l'accueil dans les chambres, mini-bar vide, petit déjeûner très quelconque, temps d'attente de l'ascenseur souvent long, pas de porte palière donc grande sensibilité au bruit du hall intérieur.

8/10 – Goed

oakndog

Positief: Netheid, personeel en service en comfort kamer
3 1/2 stars
This hotel was a very nice hotel with great amenities. Clean, easy to find, luxurious, with a nice bar and restaurant. A great business-oriented hotel. However, the were a few things that compromised my experience I feel obligated to mention. First, it's in kind of a weird, depressed area. There's a dead shopping mall right next door, and there isn't much in the way of restaurants or other retail merchants nearby other than cafés, phone places, and a bank or two. The tram is just a couple of blocks away though, so it's easy to go wherever you want in the city. Then, there is a shuttle to the airport that is very nice. It's expensive though; 300 MAD. And, after paying my room in full in advance, I was surprised to hear upon checking out that there was an "arrival tax" of 80 MAD that supposedly needed to be paid. I have never heard of this in any other Moroccan hotel, so this may be bogus. Finally, once you turn off the lights at the switch by the door, there's no way to turn any of them on from anywhere else in the room; you can only turn on the TV or stumble back to the door. I say this because at 12:30 AM, someone called me on the room phone, which I couldn't find because it was so dark. When I did, I called the reception desk to find out what was going on, and whoever answered the phone just laughed and told me to hang up. So then I was awake for two more hours wondering about this. So nice room, nice hotel, nice amenities, but some weird stuff going on. I might go back to another hotel I've stayed before.

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer

8/10 – Goed

Anwar Al Ansari

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer

6/10 – Redelijk

Geverifieerde reiziger

Positief: Personeel en service, staat van de accommodatie en faciliteiten
Nice lobby but rooms show wear
We were impressed by the lobby's appearance, but once to our room it showed a lot of signs of wear. Nothing tearable, and the room was fairly clean, but not as nice as one might think. Hotel staff were pleasant. If you are sick of tangine dinners, I would recommend Coq Magic which is close by to the hotel. Good location, nice parking just outside the hotel.

8/10 – Goed

richard, paris

Positief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
personnel pro
bonjour le personnel est pro. hotel vétuste (parquet gonflé, coffre fort désolarisé de sa fixation et n'a pas les commandes électroniques comme précisé sur la notice,..), lit confortable et propre (c'est un plus) le prix est du coup plus cher par rapport aux prestations.

4/10 – Matig

Geverifieerde reiziger

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
سعر الإقامة بناء على حالة الأثاث وعمر الفندق لا يستحق.. أصنفه من فئة ثلاث نجوم بحد أقصى..

8/10 – Goed

S

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Beautiful hotel
The hotel is lovely, with an oval open courtyard in the middle around which the rooms are aranged. The service was ok. Front desk very good, but restaurant staff seemed a bit confused - said their buffet would be open til 11 but cleared it away at 10.15, had to be asked 3 times for the bill, didn't know about the items on the menu when asked simple questions. But not a major problem. Shame pool has such restricted opening hours - doesn't open until around 9.30am (again no one was sure exactly) so couldn't use it before work. Didn't seem to be any restaurants in the immediate vicinity.

8/10 – Goed

Nick

Positief: Netheid, personeel en service
Friendly staff, walking dist from train station
Staff were attentive and helpful. Rooms have not been rennovated recently but for the price they are adequate and comfortable enough. Easy access to tourist sites and conveniently located for anyone on business with mtgs in the city center. Walking distance to Rabat Ville train station was a big plus for me as I also had business mtgs in Casablanca.

8/10 – Goed

cherifa

Positief: Netheid, personeel en service en comfort kamer
Downtown Rabat
The staff were all very accomodating and pleasant. The room was clean and spacious. No amenity was lacking. Although we were in the front of the building on a very busy street corner, it was sufficiently quiet all night, even for my husband the "light" sleeper. We will definately seek a room here again when we return to Rabat...

2/10 – Ontzettend slecht

kourbeh, Montreal, QC, Canada

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Dont go there!
I've been to 14 countries in My life, 4 of them in Africa, I lived in Congo during the civil war, and this was the worst 5 stars hotel I've ever been in my Entire life! The lady on the bar actually sneezed covering her mouth with her hands, and yet she was still serving people and making their drinks in her hands without washing them!! The hotel is SMOKING Allowed environment, unlike whats in the description Internet Access is 30$/ DAY!!!!!!!!!!!! Safety is almost nothing, electric wires everywhere and exposed!!! NO AIR CONDITIONS FOOD SUCKS, First dinner I got bug in my food, second time hear in my Salad!!!! They dont have Good beds neither a good Pillows!

4/10 – Matig

Geverifieerde reiziger

Negatief: Personeel en service
Forget It
I've traveled to Morocco since 1958 and since 1980 abroad every year. This hotel ranks nearly at the bottom of lodgings. The appearance is flashy and satisfaction of four-day experience matches the duration of that flash. Room was clean, buffet par with rest home food but good breakfast. The hotel provides computer online, but only one station for entire occupancy, though the young woman responsible was the most helpful of all the staff. Tangier in 2009, Fes in 2007 we encountered helpful people and satisfactory lodgings. The people of Morocco are most helpful and willing to go out of their way. But service at the Hotel Rabat is the issue: feckless, inept, lazy. I work up ever night at 2 am fearing failed wake-call. However, I was wrong. The osmosis lethargy however was actualized on one afternoon of a very important appoint. From 1:30 to 3:30 I waited in front of hotel for Moroccan friend, with five trips to lobby to check and register my present at hotel and not in my room while colleague telephoned six times only to be told I was elsewhere at the Conference since morning. A popular expression in Syria is “malesh.” This hotel has a franchise on Moroccan “malesh.” Staff, and there are many, busily discoursing among themselves, merely wave directions in answer to questions regarding directions.

6/10 – Redelijk

Majed, Sandnessjøen

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer

8/10 – Goed

Anonymous

Negatief: Netheid, personeel en service en comfort kamer
good choice
I was pleased with the hotel. My room was spacious and clean and the staff was friendly. I thought the buffet breakfast (which was included in the price I paid) was very good. There was a large amount of choice and variety, including Moroccan specialities. The location was good. It was a short walk to the medina and also a short walk to the center of town and the Rabat ville train station. I noticed that tour groups used the hotel, perhaps also a vote of confidence that the hotel provides consistently reliable value.

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service en comfort kamer
hotel en buena situacion
Soy cliente de este hotel pero la última habitacion (316) que me han asignado tiene estropeada la maquina interior del aire acondicionado y hacia mucho ruido hasta que tuve que apagarla, al estar situada cerca del ascensor le falta la insonorizacion siempre referiendome a esta habitacion. Por el resto satisfecho.

6/10 – Redelijk

Keith, Toronto, ONT

Positief: Personeel en service
Decent Hotel within walking distance of Rabat attractions
We started and ended a round trip of Morocco from Rabat. We stayed at the hotel upon arrival and on the night prior to leaving the country. It was conveniently located to the main Rabat attractions and (depending on traffic)15 minutes from the relatively small Rabat-Sale airport. We found the hotel staff, for the most part, very helpful and tried to be of assistance. Room was basic but met our needs.

2/10 – Ontzettend slecht

Mohamed, Arlington,Virginia

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Never to stay at this hotel.
This hotel shouldn't be a 5 or 3 star hotel at all with it plastic plants! Expedia should take this hotel off their list. The Hotel may look nice but as soon as I got off the elevator and walked towards my room at the end of dark hallway where not a single light bulp on! The room was also dirty with old dirty bed sheets. The room was half balck with the least lights. The nice house keeper was still cleaning the bathroom at 430 PM. The towels looked like they were original since they opened the hotel. The best thing was I only had to saty there one night only. Never ever ever at this hotel again,