Exterieur

Beoordelingen van ONOMO Hotel Rabat Terminus

4 out of 5
ONOMO Hotel Rabat Terminus
286, Avenue Mohamed V, Rabat

Beoordelingen

8,0

Zeer goed

Gastenscore: 10 - Uitstekend. 52 van 143 beoordelingen" "
Gastenscore: 8 - Goed. 61 van 143 beoordelingen" "
Gastenscore: 6 - Redelijk. 17 van 143 beoordelingen" "
Gastenscore: 4 - Matig. 4 van 143 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 9 van 143 beoordelingen" "

8,8/10

Netheid

8,2/10

Personeel en service

8,0/10

Voorzieningen

8,4/10

Staat van de accommodatie en faciliteiten

8,0/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

F.G.M., eindhoven

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Verassende locatie past perfect bij kort bezoek
Prima hotel goede service en bediening zeer nette kamers leuk dakterras met restaurant wel aan de prijs maar wel een keer zijn ivm uitzicht en sfeer. Ligt op loopafstand van alle leuke zaken in Rabat niemand zal spijt hebben van deze keuze. Feit dat het naast het station ligt is alleen maar top als je door het land reist met de trein wat prima werkt. Aanrader.

10/10 – Uitstekend

Alex

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Enjoyed the stay quite well
3 nachten verbleven in april 2024
Reactie van Nadia op 12 mei 2024
Dear Customer,First of all I want to thank you for choosing Onomo Hotel Terminus for your stay in Rabat. We are pleased to know that you enjoyed our hotel. Your satisfaction is our interest, the reason we have a very well-trained team, available at any time and for any requests. We hope to see you again very soon.Best regards,

10/10 – Uitstekend

MELISSA

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
i like every thing
1 nacht verbleven in april 2024
Reactie van Nadia op 27 apr 2024
Dear Customer, we very much appreciate your comments regarding your stay at Onomo Hotel Terminus. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Regards,

10/10 – Uitstekend

Prem

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Location is excellent, though noisy at night, staff was very helpful, breakfast was below average.
1 nacht verbleven in maart 2024
Reactie van Nadia op 1 apr 2024
Dear Customer, we very much appreciate your comments regarding your stay at Onomo Hotel Terminus. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Best regards,

2/10 – Ontzettend slecht

Sovan

Positief: Netheid, staat van de accommodatie en faciliteiten
Negatief: Personeel en service
I stay at onomo at Rabat madina frequently also other location , I stayed here 1st time the lady check me in is terrible , staffs are not friendly and helpful , person check me in block the keys an hour before scheduled check out time , person on luggage / car park area stand and watch how some people struggle at times , it’s really poor experience.
1 nacht verbleven in maart 2024
Reactie van Nadia op 23 mrt 2024
Dear Customer ,First of all, I would like to thank you for choosing Onomo Hôtel Terminus for your stay in Rabat. We thank you for your feedback and note that you did not appreciate our services and that your stay did not live up to your expectations. Making each stay as pleasant as possible is our No1 priority. We have taken into account your comment regarding the reception staff. We apologize for the misunderstanding that occurred between you regarding the accompanying and assure you that according to the law, it is strictly prohibited to accept Moroccan nationality female guests in the room without a legal relationship. Once again, we thank you for your comments and hope to regain your trust during a future stay. Looking forward to welcoming you soon.Regards,

2/10 – Ontzettend slecht

Geverifieerde reiziger

Zakenreiziger
Negatief: Personeel en service, staat van de accommodatie en faciliteiten
Very disappointing
I recently stayed at the Hotel Onomo in Rabat and unfortunately, it was a disappointing experience. The breakfast was absolutely dreadful. The juices were tasteless, as if they had been watered down, and the selection of food was pitifully lacking in diversity. It felt like I was eating the same bland items. To make matters worse, one of the restaurant staff members was shockingly disrespectful. Their attitude was completely unprofessional and it put a damper on the entire dining experience. It's incredibly disappointing to encounter such poor service, especially when you're supposed to be enjoying a meal during your stay. Overall, I wouldn't recommend staying at the Hotel Onomo in Rabat if you value a decent breakfast and respectful service. It was a letdown in more ways than one.
1 nacht verbleven in februari 2024
Reactie van Kawtar op 1 mrt 2024
Dear Guest, Thank you for taking the time to write to us about your stay at Onomo Rabat Terminus. We are sorry that our breakfast buffet did not live up to your expectations, even though we have not received any other complaints regarding our breakfast buffet, and we would kindly ask you to see the comments of our customers.We are aware of the misunderstanding that motivated this comment.We want to assure you that we provide the same service to our customers of different nationalities. and that our staff we select them carefully to offer the best to our customers, they receive special training on how to deal with any type of customerOnce again, we thank you for your comments and hope to regain your trust during a future stay. Looking forward to welcoming you soon, please believe, Sir, in the expression of our best feelings.

2/10 – Ontzettend slecht

Yvonne

2 nachten verbleven in februari 2024
Reactie van Nadia op 24 feb 2024
Dear Customer ,Thank you for taking the time to share your opinion. We would have preferred your experience to be more pleasant, but your feedback is very important to us because it helps us improve our services on a daily basis. Customer satisfaction is our priority, but apparently we didn't achieve it this time. If you give us the opportunity to regain your trust, we will be happy to offer you the best of what our customers enjoy every day.Best regards,

10/10 – Uitstekend

Noam

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in februari 2024
Reactie van Nadia op 20 feb 2024
Dear Customer, we thank you for your kind Feedback after your stay at Onomo Hotel Terminus Rabat.It is always a pleasure to receive positive feedback.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best regards,

10/10 – Uitstekend

Rania

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Everyone has been so kind and gracious. I have truly felt at home here.
1 nacht verbleven in februari 2024
Reactie van Nadia op 20 feb 2024
Dear Customer, thank you very much for taking the time to post this review. We are very happy that you enjoyed our staff and our hotel. Your review sounds like a reward for our team. We definitely hope to see you again at the Onomo Terminus Rabat to offer you an experience even better than the first one. Best regards

8/10 – Goed

Jeremy

Zakenreiziger
Positief: Personeel en service, staat van de accommodatie en faciliteiten
Du potentiel pour être un excellent hôtel
Excellent emplacement central . Chambre calme côté court / malgré cela une très mauvaise insonorisation avec la chambre d à côté / bruits de conversations et portes qui claquent . Matelas moyen pour un hôtel à 100€ la nuit. Chambres méritent rafraîchissement Bonne liste de chaînes tv . Bon petit dej et du choix à part le jus d orange concentré qui pourrait être du jus pressé …. Présence de chats ds la salle du petit dej et ds les étages ….rooftop sympa
Chambre 4e étage côté court
Salle de bains
Rooftop
Rooftop
3 nachten verbleven in februari 2024
Reactie van Nadia op 16 feb 2024
Tout d'abord je tiens à vous remercier d'avoir choisi Onomo Hôtel Terminus pour votre séjour à Rabat. Ça nous fait plaisir de savoir que vous avez bien apprécié notre hôtel. Votre satisfaction est bien notre intérêt, la raison pour laquelle nous avons une équipe très bien formée, disponible à tout moment et pour toutes demandes.Nous avons bien pris en compte vos remarques et les considérerons avec une grande attention. Nous vous remercions infiniment pour votre feedback et commentaire motivants, et nous serons toujours à votre disposition. Espérons vous voir très bientôt.Cordialement

10/10 – Uitstekend

Mohamed

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in december 2023
Reactie van Nadia op 18 jan 2024
Dear Customer, we very much appreciate your comments regarding your stay at Onomo Hotel Terminus. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Regards,

10/10 – Uitstekend

Alexandra

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Hotel prático e muito bem localizado.
Hotel prático e muito bem localizado. Bom café da manhã e staff muito simpático.
1 nacht verbleven in december 2023
Reactie van Nadia op 18 jan 2024
Dear Customer, thank you very much for taking the time to post this review. We are very happy that you enjoyed our staff and our hotel. Your review sounds like a reward for our team. We definitely hope to see you again at the Onomo Terminus to offer you an experience even better than the first one. Best regards

10/10 – Uitstekend

Ahmed

Zakenreiziger
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
All good
7 nachten verbleven in december 2023
Reactie van Nadia op 18 jan 2024
Dear Customer, we very much appreciate your comments regarding your stay at Onomo Hotel Terminus. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Best regards,

10/10 – Uitstekend

Latifa

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in oktober 2023

10/10 – Uitstekend

Vincent

1 nacht verbleven in oktober 2023

10/10 – Uitstekend

Olivier

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in oktober 2023

10/10 – Uitstekend

seulki

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great Service
3 nachten verbleven in augustus 2023
Reactie van nadia op 12 sep 2023
Dear Customer, Thank you very much for taking the time to post this review. We are very happy that you enjoyed our staff and our hotel. Your review sounds like a reward for our team. We definitely hope to see you again at the Onomo Terminus to offer you an experience even better than the first one. Best regards.

10/10 – Uitstekend

Natalie

1 nacht verbleven in augustus 2023
Reactie van Nadia op 12 sep 2023
Dear Customer,First of all I want to thank you for choosing Onomo Hotel Terminus for your stay in Rabat. We are pleased to know that you enjoyed our hotel. Your satisfaction is our interest, the reason we have a very well-trained team, available at any time and for any requests. We hope to see you again very soon.Best regards,

8/10 – Goed

mounia

Positief: Personeel en service, staat van de accommodatie en faciliteiten
2 nachten verbleven in juli 2023
Reactie van Nadia op 19 aug 2023
Bonjour, Nous sommes très ravis, et espérons être toujours à la hauteur de vos exigences. Cordialement,

10/10 – Uitstekend

chadia

Zakenreiziger
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Un excellent rapport qualité/ prix , un personnel très aimable et un emplacement stratégique - A recommander sans hésitation
2 nachten verbleven in mei 2023
Reactie van Nadia op 11 jun 2023
Dear Customer, Thank you very much for taking the time to post this review. We are very happy that you enjoyed our staff and our hotel. Your review sounds like a reward for our team. We definitely hope to see you again at the Onomo Terminus to offer you an experience even better than the first one. Best regards.

10/10 – Uitstekend

Geverifieerde reiziger

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great for business travel
Well appointed hotel that’s perfect for business trips. Very loud music on rooftop lounge on Thursday nights so keep this in mind if you’re a light sleeper
4 nachten verbleven in mei 2023
Reactie van Nadia op 11 jun 2023
Dear Customer, would like first of all to thank you for the interest you have shown in our Hotel. Know that your remark were welcomed and of course taken into account. Please, be sure that I am going to pass this information to the related departments, so that your next stay with us more enjoyable. Best regards,

10/10 – Uitstekend

Elias

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Very good location and a great hotel.
2 nachten verbleven in april 2023
Reactie van Nadia op 20 apr 2023
Dear Customer, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Best regards

4/10 – Matig

Matt

Zakenreiziger
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Not a VIP Member hotel as claimed. Room was like a junk, not even suitable to rent. Broken doors, painting faded, curtain not working.

8/10 – Goed

Arfhan

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
The stay was good ,The hotel had good staff polite courteous and helpful. Would recommend it and would use this hotel again
8 nachten verbleven in november 2022

8/10 – Goed

Hermilo

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Uno más
El Hotel es uno más, no le veo ningun atractivo , sólo estar junto a estación .Edificio muy bonito
1 nacht verbleven in november 2022

6/10 – Redelijk

Janis

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Negatief: Personeel en service
This hotel is well located and it felt safe to walk around day and night. Restaurants, ATMs & attractions within an easy walk. The roof garden restaurant is stunning. No alcohol is served onsite, nor can one bring a bottle of wine to dinner. The service did not meet expectations. The in-room safe had no instructions & I managed to lock myself out the first day. I asked the desk to fix it and they said they would send someone, but it never happened. The bigger issue was with towels. After my room was made up without towels, I stopped by the front desk at noontime & asked them to remedy it. After a long work day I returned about 10 pm and still no towels. I called the desk twice asking for towels and got them only after I got a bit snarky on the 2nd call. I'm a pretty chill traveller but having towels so one can shower before bed is not too much to ask. A mobility-impaired colleague staying on the same floor was in the same boat but had to go to the front desk to get towels that evening. My room was small but comfy.
8 nachten verbleven in oktober 2022

10/10 – Uitstekend

Katherine

1 nacht verbleven in oktober 2022
Reactie van Nadia op 4 okt 2022
Dear Katherine ,First of all I want to thank you for choosing Onomo Hotel Terminus for your stay in Rabat. We are pleased to know that you enjoyed our hotel. Your satisfaction is our interest, the reason we have a very well-trained team, available at any time and for any requests. We hope to see you again very soon.Best regards,

10/10 – Uitstekend

Stephanie

1 nacht verbleven in september 2022

10/10 – Uitstekend

Youssef

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Fint opphold!
Meget god service, anbefales!
1 nacht verbleven in september 2022
Reactie van Nadia op 27 sep 2022
Dear Customer, We are very much appreciate your comments regarding your stay at Onomo Hotel Terminus. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Best regards,

8/10 – Goed

May

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Breakfast needs to be greatly improved.
1 nacht verbleven in september 2022
Reactie van Nadia op 27 sep 2022
Dear customer, Thank you for choosing Onomo Hotels Terminus and for the time you spent to share your impressions with us. I have carefully noted your valuable remark that you have specified and I will forward it to the department concerned. Looking forward to seeing you again soon with us,Best regards.

2/10 – Ontzettend slecht

Frederic

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Lamentable
Beaucoup trop cher pour ce que c'est...en un mot: lamentable
1 nacht verbleven in augustus 2022
Reactie van Nadia op 4 okt 2022
Cher Frederic,Tout d'abord je tiens à vous remercier d'avoir choisi Onomo Hôtel Terminus pour votre séjour à Rabat. Nous prenons très au sérieux les commentaires de nos clients, et restons toujours à leur écoute et leur entière disposition, car votre satisfaction est notre but principal. Par ailleurs, nous étions très étonnés de lire votre remarque concernant le prix, permettez-nous de vous informer que les tarifs restent corrects par rapport aux hôtels 4 Etoiles à rabat.De nouveau, nous vous remercions pour vos commentaires et espérons de regagner votre confiance lors d’un prochain séjour. Dans l’attente de vous accueillir prochainement, nous vous prions de croire, Monsieur, en l’expression de nos sentiments les meilleurs.Cordialement.

6/10 – Redelijk

Yasmin

7 nachten verbleven in juni 2022
Reactie van Nadia op 4 okt 2022
Dear customer,thank you very much for your review! We hope to welcome you again soon.Best Regards.

8/10 – Goed

Gabriella

Reisde met een groep
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Onomo hotel è buono personale dell’hotel gentile Terrazza roof garden Bella , il personale Del ristorante non ha preso le nostre ordinazioni per la colazione senza dire il motivo, alle nostre proteste è venuta dopo un ora una ragazza che ci ha detto che dovevamo prendere a buffet perché era incluso altrimenti dovevamo pagare. Nei giorni passati abbiamo pagato il buffet e non era incluso e poi noi volevamo ordinare ciò che era sul menù e pagare! Hanno servito tutti è solo dopo numerose proteste hanno servito anche noi. Peccato perché la terrazza è bella e in lontananza si vede il mare ma al personale del ristorante metto 0 mentre quello dell’hotel è stato gentile niente da dire.
1 nacht verbleven in mei 2022
Reactie van Nadia op 4 okt 2022
Dear customer,Thank you for choosing Onomo Hotels Terminus, also for the time you spend to share your experience with the Booking. i have noted carefully all the valuable remarks you have specified, and I will transfer each of them to the concerning department. In the wish to see you soon again among us, Best regards

2/10 – Ontzettend slecht

Emanuela

4 nachten verbleven in mei 2022
Reactie van Nadia op 4 okt 2022
Dear Emanuela,thank you very much for your visite! We hope to welcome you again soon. Regards.

8/10 – Goed

Driss

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great across the board!
1 nacht verbleven in mei 2022
Reactie van Nadia op 4 okt 2022
Dear Customer,First of all I want to thank you for choosing Onomo Hotel Terminus for your stay in Rabat. We are pleased to know that you enjoyed our hotel. Your satisfaction is our interest, the reason we have a very well-trained team, available at any time and for any requests. We hope to see you again very soon.Best regards,

4/10 – Matig

Sami

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2022
Reactie van Nadia op 4 okt 2022
Dear Sami,Thank you for the great visit of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Best regards,

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service
Great location, very helpful staff, okay rooms.
Great location to train station and attractions. Facilities in reasonably good shape but a simple full shower door could save guests flooded floor and the Onomo, lots of time cleaning and maintaining leaky areas. Some more electrical outlet could help and there is definite need for brighter lights in the rooms
2 nachten verbleven in maart 2022
Reactie van Nadia op 15 apr 2022
Dear Customer, Thank you for taking the time to write to us following your stay at Onomo Rabat Terminus. We are very happy that your stay met all your expectations, our teams are committed to providing you with the best service and your satisfaction is their greatest reward. We have also taken note of your comments and will do what is necessary with the departments concerned. Looking forward to welcoming you soon.Best regards,

8/10 – Goed

Brooke

Reisde met een groep, Reisde met familie
Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in maart 2022
Reactie van Nadia op 29 mrt 2022
Cher(e) Client(e), Nous vous remercions d’avoir pris le temps de nous écrire à la suite de votre séjour à Onomo Rabat Terminus. Nous sommes très heureux que votre séjour ait répondu à toutes vos attentes, nos équipes ont en effet à cœur de vous offrir le meilleur service et votre satisfaction est leur plus belle récompense.Cordialement,

10/10 – Uitstekend

Adriana

Reisde met een groep, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
I liked the staff at check in, the porter. Room was ok. Location is excellent. Breakfast was terrible. Limited choices, dirty dishes, everything was dry and stale. For a 4 star hotel, it's a miss apart from where it is located. Will not return here.
1 nacht verbleven in maart 2022
Reactie van Nadia op 22 mrt 2022
First of all, we would like to thank you for having chosen our hotel Onomo Rabat Terminus and for the time you spent to share your impressions with us. We have also noted your remarks regarding the Breakfast and believe us that we will do everything possible to remedy this , so that your next stay with us more enjoyable.we hope to see you again soon.Regards

2/10 – Ontzettend slecht

Linda

Zakenreiziger
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Horrible!!!! Fuyez!!!!!
Cet hôtel est une grande arnaque,,, Je me demande où en sont les 4 étoiles?????? C est un motel et non pas un hôtel, très déçu de cet endroit, quelle honte!!!!! Rien n est correcte, pas de sommeil, manque d’insonorisation, le bruit vient de tout les côtés, literie de très mauvaise qualité, manque de professionnalisme de tout le staff, hôtel système D avec un tarif très exorbitant, établissement à éviter à tout prix,
1 nacht verbleven in maart 2022
Reactie van Nadia op 7 mrt 2022
Madame, Nous vous remercions d'avoir pris le temps de partager votre avis. Même si nous aurions préféré que votre expérience ait été plus agréable, vos retours et impressions sont très importants pour nous, car ils nous aident à améliorer quotidiennement nos services. La satisfaction de nos clients est notre priorité, mais apparemment nous n'avons pas réussi cette fois-ci. Si vous nous donnez l'opportunité de regagner votre confiance, nous nous ferons un plaisir de vous offrir le meilleur dont nos clients se réjouissent chaque jour. Bien cordialement.

10/10 – Uitstekend

Roy

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
COMFORT and CONVENIENCE
Just right across the street from the train station. Tramway stop is also right across the street. Very convenient location. Centrally located. Access to restaurants and historical sites for a cheap taxi fare. Room has nice views of the city. STAFF WAS AMAZING. They all spoke Arabic, French, and English. I would stay here again.
1 nacht verbleven in februari 2022
Reactie van Nadia op 22 mrt 2022
Thank you for taking the time to write to us following your stay at Onomo Rabat Terminus. We are very happy that your stay meets all your expectations, our teams are committed to providing you with the best service and your satisfaction is their greatest reward. we hope have pleasure to see you again soon.Regards

10/10 – Uitstekend

HACENE

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Excelente
Muy buen hotel, muy recomendable
1 nacht verbleven in oktober 2021
Reactie van Nadia op 30 mrt 2022
First of all I want to thank you for choosing Onomo Hotel Terminus for your stay in Rabat. We are pleased to know that you enjoyed our hotel. Your satisfaction is our interest, the reason we have a very well-trained team, available at any time and for any requests. We hope to see you again very soon.Regards,

6/10 – Redelijk

Fernando

Zakenreiziger
Positief: Netheid, personeel en service en comfort kamer
Negatief: Staat van de accommodatie en faciliteiten
Estuve en este hotel a principios de año y me encantó sobre todo por la comida. Ofrecían muy buena calidad a precios muy competentes. En mi segunda visita el desayuno era muy escaso (12€) y la comida ya no era igual pero costaba 25€ cenar sin postre.
7 nachten verbleven in september 2021
Reactie van Nadia op 30 mrt 2022
Dear Guest, Thank you for choosing Onomo Hotels Terminus, also for the time you spend to share your experience with the Booking. i have noted carefully all the valuable remarks you have specified, and I will transfer each of them to the concerning department. In the wish to see you soon again among us, Best regards

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Bon emplacement... chambre parfaites... juste dommage la merveilleuse terrasse était fermée pour renovation... je connaissais déjà... très bien
2 nachten verbleven in juli 2021
Reactie van Nadia op 14 aug 2021
Cher Client, Nous vous remercions d'avoir choisi Onomo hôtel Terminus lors de votre passage à Rabat. Nous sommes très heureux de lire que le séjour a été à la hauteur de vos attentes. Nous espérons vous recevoir à nouveau prochainement pour un séjour mémorable. Sincères salutations

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in juni 2021
Reactie van Israa op 3 jun 2021
Dear Guest , We would like to thank you for taking the time to advise of your recent stay at Onomo Hotel rabat. We were delighted to hear that you had such a pleasant stay, We look forward to welcoming you back for your next visit to Rabat.

8/10 – Goed

morad

2 nachten verbleven in januari 2021
Reactie van Israa op 22 feb 2021
Dear Morad , We would like to thank you for the lovely rate , we hope to welcome you back in Onomo rabat terminus for your next trip to Rabat . Best regards

10/10 – Uitstekend

Hamid

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Very nice and good hotel
Very nice and clean hotel and helpful receptionist
2 nachten verbleven in december 2020
Reactie van Israa op 9 dec 2020
Dear Guest , We would like to thank you for the lovely rate , we hope to welcome you back for your next trip to Rabat . Best regards.

6/10 – Redelijk

Sylvain

Zakenreiziger
Negatief: Netheid
incontournable...malheureusement
sejour pratique car en plein centre ville mais les chambres sont froides ( temperature et decors), la salle de bain n est pas tres propre avec u j et d eau aleatoire, sans parler des eviers avec une evacuation d eau peu rapide. Le petit dejeuner n est pas terrible Pratique car en plein centre
4 nachten verbleven in november 2020
Reactie van Nadia op 30 mrt 2022
Cher Client, Nous vous présentons nos excuses les plus sincères pour ce désagrément, qui ne reflète certainement pas nos standards. Sachez toutefois que nous avions pris vos remarques très au sérieux afin d'améliorer notre prestation.Bien cordialement,

8/10 – Goed

Geverifieerde reiziger

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Bien
4 nachten verbleven in november 2020
Reactie van Israa op 23 nov 2020
Dear Guest , We would like to thank you for the lovely rate , we hope to welcome you back for your next trip to Rabat . Best regards.

6/10 – Redelijk

Geverifieerde reiziger

Positief: Netheid
Acceptable
La habitaciones tienen una separación de paredes no adaptada a habitaciones de hoteles, se escucha perfectamente todo lo que ocurre en las habitaciones de alado. no he dormido de toda la noche aguantando el ruido de la habitación de a lado, aunque he avisado a recepción ninguna intervención se ha hecho al respecto hablo de las 02:00 de la madrugada.
1 nacht verbleven in november 2020
Reactie van Nadia op 30 mrt 2022
Dear Guest, Thank you for your feedback regarding your recent stay at Onomo Hotel Terminus. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.Regards,