Dear Jo Anne, We are delighted that your stay was nothing short of exceptional. Until next time! Best, Janine Pitner, GM

Dear Deborah, Thank you for sharing your feedback. I was disappointed to hear of the frustration you experienced stemming from our construction; please forgive us during this time of renovation. Your patience is appreciated as we update and improve our hotel. As our valued Guest, I hope that you will return and see our highly anticipated results! Best, Janine Pitner, GM

Dear Paul, I would like to apologize for the noise pollution you experienced due to remodeling. We are convinced that our new look will make your future stays with us even more enjoyable, and we sincerely appreciate your understanding while we make these great enhancements. Thank you for the review and we hope to see you again. Best, Janine Pitner, GM

Dear Scott, Thank you for providing us with your feedback. Your kind and informative comments are greatly appreciated. We are pleased to hear that you were mostly satisfied with your stay. However, we apologize for any inconvenience caused by renovations. We value your business and hope to have the opportunity to provide you with a flawless experience in the future. Best, Janine Pitner, GM

Dear Francis, It is fantastic to hear that you enjoyed your stay! We thank you for your compliments regarding our location and, more importantly, our staff. Each member of our team strives daily to provide positive guest experiences. Thank you for taking the time to share your review. Best, Janine Pitner, GM

Dear Karen, We're happy to hear from you! It's great to know that you enjoyed our exceptional shuttle service, convenient location and clean, comfy hotel. Please plan to visit us again the next time you travel to the area. Best, Janine Pitner, GM

Dear Nathan, Thank you for your generous rating and for being our valued guest. I am thrilled to see that you had a great stay overall and appreciate your feedback on how we can be perfect next time. Thank you for your business and please come again. Best, Janine Pitner, GM

Dear Ashlee, We are delighted that your stay was nothing short of exceptional. Thank you for the privilege of hosting you and we appreciate your glowing comments regarding your time with us. We hope you find a reason to return to Durham soon! Best, Janine Pitner, GM

Dear Kelly, Thank you for choosing us and for taking the time to share your review! We are thrilled to hear that you had an enjoyable stay and appreciate your recognition of our friendly associates and high cleanliness standards! We hope to welcome you again soon. Best, Janine Pitner GM

Dear Christopher, Thank you for your patronage. We are so happy to know you enjoyed your stay! Please visit again soon. Best, Janine Pitner, GM

Dear Fernando, Thank you for staying with us! Seeing that our excellent location helped make your time in Durham more enjoyable is great. We appreciate the feedback and would love to welcome you back in the future. Sincerely, Janine Pitner, GM

Dear Barbara, It was kind of you to take the time to review our hotel. I’m glad you enjoyed your visit as well as our delicious breakfast offerings. We appreciate your choosing us and hope to host you again. Best, Janine Pitner, GM

Dear Julie, We take pride in providing the best accommodations and service; your feedback, which highlights success and areas for improvement, is appreciated. I'm happy to learn you enjoyed your stay, and I have noted your comments regarding street noise. Thank you for your time in reviewing our hotel and we hope to welcome you back soon. Best, Janine Pitner, General Manager

Dear Deborah, Our team strives to provide a pleasant stay. We thank you for writing a review, as your feedback helps us achieve this goal. I am glad to hear your stay was enjoyable overall, and I appreciate your suggestions on improving the breakfast selections. We are grateful that you chose our hotel while in the area, and we hope to see you again on a return visit. Best, Janine Pitner, General Manager

Dear Mustafa, We are thrilled you had a comfortable stay! Thank you for the five-star review, and please visit us again. Best, Janine Pitner, General Manager

Dear seyedjavad,We aim to impress you, so I sincerely regret that you did not enjoy your stay. I value your feedback, and we hope to serve you better in the future. Thank you for staying with us.Sincerely,Janine PitnerGeneral Manager

Dear charles, Thank you for taking the time to write a review. I’m pleased to learn that your stay was enjoyable thanks to our excellent accommodations and surrounding area. We appreciate your compliments and humbly request a return visit. Best, Janine Pitner General Manager

Dear Jason, We appreciate your five-star recommendation and welcome you to settle in again anytime. Best, Janine Pitner General Manager

Dear Leslie, It was kind of you to take the time to review our hotel. I’m glad you enjoyed your visit and our spacious, comfortable rooms. We appreciate your choosing us and hope to host you again. Best, Janine Pitner General Manager

Dear lija,It's lovely to know you enjoyed your stay. Thank you for your time in sharing a review, and we hope to see you again.Best,Janine PitnerGeneral Manager

Dear Catherine, Thank you for sharing this review, and we welcome you to visit us again anytime! Best, Janine Pitner General Manager

Dear Julie, Providing you with exceptional accommodations is our pleasure! Thank you for choosing Residence Inn Durham McPherson/Duke University Medical Center and taking the time to share this excellent review. We hope to see you back anytime you return to the area. Best, Janine Pitner General Manager

Dear Fatima, We love hearing guests say that they would stay with us again! Thank you for your feedback and for giving us some areas of improvement. We strive to be the best hotel in Durham, and our guests help us achieve that goal by sharing their thoughts about our Residence Inn. Please find a reason to visit again soon. Best, Janine Pitner General Manager

Dear Torianto,Providing the highest level of hospitality is our number one priority, and I sincerely apologize for falling short of meeting your expectations. Your feedback is greatly appreciated, and we hope to serve you better on a return visit.Sincerely,Janine PitnerGeneral Manager

Dear Rafael, While it sounds like you had a lot to like about your stay, I am very sorry that our housekeeping service did not meet your expectations overall. Your feedback is appreciated as it helps us to focus on the areas that need our immediate attention for improvement. Please consider a return trip so we can provide you with a better experience. Sincerely, Janine Pitner General Manager

Dear Anonymous, I am glad you had a great overall experience, and thank you for sharing your review. Please visit us again soon! Best, Janine Pitner General Manager

Dear Brian, Thank you for staying with us! It is excellent to know that our delicious meal offerings and comfortable rooms were significant factors in the enjoyment of your stay. We appreciate your business and the fact you took the time to share your thoughts. Please come again soon! Best, Janine Pitner General Manager

Dear Judith,We sincerely appreciate your patronage and your attention to reviewing our hotel. I am delighted to know you enjoyed our spacious and well-appointed accommodations! I am sorry, though, that not every aspect of your stay was satisfactory. Your feedback will be reviewed as a team as we continually seek new ways to WOW our guests. It was a pleasure to host you, and we can't wait to welcome you again.Best,Janine PitnerGeneral Manager

Dear Melanie, Thank you for sharing your feedback on your experience; I appreciate your detailed review. Reflections like yours are valued as they give us areas to improve our guest experience. We're pleased to hear that our clean hotel, excellent amenities, and convenient location made for an enjoyable stay overall. Thank you for choosing us. Best, Janine Pitner General Manager

Dear Melody,Thank you for your review. I'm sorry we didn't provide the high-quality service you deserve. This is not typical of our hotel and staff, and we have addressed the issues you mentioned. We try to make each guest experience great, and we are sorry for falling short of this goal. Your satisfaction is important to us, and we hope you'll give us another opportunity to make your stay the best it can be.Sincerely,Janine PitnerGeneral Manager

Dear Karen, We appreciate you taking the time to let us know you enjoyed your visit. Thank you for choosing us. Best, Janine Pitner General Manager

Dear Kristen, We sincerely regret your experience. I apologize that we did not have a room ready for your arrival and there were maintenance issues as well. This is not up to our standards, and we are constantly working on improving the quality of service provided; I hope you will give us another opportunity to provide you with the exceptional stay our guests have come to expect. Again, my sincere apologies for any stress we caused, and thank you for taking the time to write. Sincerely, Janine Pitner General Manager

Dear Jacob, Thanks for letting us know you enjoyed your visit. We appreciate your patronage! Best, Janine Pitner General Manager

Dear Robert, It was our pleasure hosting you, and we look forward to a return visit. Thank you for choosing us. Best, Janine Pitner General Manager

Dear Franklin, Thanks for letting us know you enjoyed your visit. We appreciate your patronage! Best, Janine Pitner General Manager

Dear Karl, The entire staff loves being a great representation of Durham and all the friendly people that live here. Thank you so much for taking the time to share your great rating with other guests and us. We hope to welcome you back soon for another great stay. Best, Janine Pitner General Manager

Dear Julie, Thank you for your five-star rating and for being our valued guest. I am thrilled to see that you had a great stay overall and appreciate your feedback on how we can be perfect next time. Thank you for your business and we will see you next time. Best, Janine Pitner General Manager

Dear Matthew,Thank you for taking the time to share your experience and for championing our hotel! We are so appreciative of your generous review and your continued choice to stay with us. We hope to welcome you again soon. Best,Janine PitnerGeneral Manager

Dear Cheryl,We assess all reviews to ensure we are providing the highest quality of service and we apologize for falling short during your stay. We hope to have the opportunity to welcome you again for a WOW experience. Thank you for staying with us. Sincerely,Janine PitnerGeneral Manager

Dear Julie,Thank you for choosing our hotel and for taking the time to write a review! We are delighted to hear that our location was perfect for your travel plans. We enjoyed having you as our guest, and we hope you’ll visit us again soon.Best,Janine PitnerGeneral Manager

Dear Hesham,We appreciate your review and recommendation. I'm delighted to know you found your stay top-notch. Please find a reason to revisit us soon. Best,Janine PitnerGeneral Manager

Dear Frank, We aim to impress you, so I sincerely regret that you did not enjoy your stay. I value your feedback, and I'm at your service should you like to discuss this in more detail. Thank you for staying with us. Sincerely, Janine Pitner General Manager

Dear Gonzalo, I am glad our Residence Inn provided you with a five-star experience while visiting Duke University. Thank you for your business and for taking the time to share your kind review. We hope to see you again in the future. Best, Janine Pitner General Manager

Dear Mary, We love seeing five stars when our guests leave a review. Thank you so much for choosing our Residence Inn by Marriott and please consider a return visit. Best, Janine Pitner General Manager

Dear Sharon, We are happy to see that you had a fine stay overall. Every room at our Residence Inn is a suite and offers spacious accommodations as well as a kitchen. We appreciate your feedback on how we might improve and hope to host you again in the future. Best, Janine Pitner General Manager