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Beoordelingen van Holiday Inn Express & Suites Rice Lake, an IHG Hotel

2.5 out of 5
Holiday Inn Express & Suites Rice Lake, an IHG Hotel
824 Bear Paw Ave, Rice Lake, WI

Beoordelingen

9,6

Uitzonderlijk

Gastenscore: 10 - Uitstekend. 388 van 476 beoordelingen" "
Gastenscore: 8 - Goed. 62 van 476 beoordelingen" "
Gastenscore: 6 - Redelijk. 12 van 476 beoordelingen" "
Gastenscore: 4 - Matig. 6 van 476 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 8 van 476 beoordelingen" "

9,8/10

Netheid

9,6/10

Personeel en service

9,4/10

Voorzieningen

9,8/10

Staat van de accommodatie en faciliteiten

9,4/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

RHONDA

Reisde met huisdieren, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff was super friendly!
1 nacht verbleven in mei 2024
Reactie van Brittany Gonzales- General Manager op 13 mei 2024
Thank you for taking the time to let us know about your stay with us. We hope you will give us the opportunity to serve you again in the future.

10/10 – Uitstekend

David

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Was very close to my destination.
1 nacht verbleven in april 2024
Reactie van Brittany Gonzales- General Manager op 26 apr 2024
Thank you for taking the time to rate your stay with us. We hope you will give us the opportunity to serve you again in the future.

10/10 – Uitstekend

Nick

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van Brittany Gonzales- General Manager op 6 mei 2024
Thank you for taking the time to rate your stay with us. We hope you will give us the opportunity to serve you again in the future.

6/10 – Redelijk

Toni

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van Brittany Gonzales- General Manager op 26 apr 2024
Thank you for taking the time to rate your stay with us. We hope you will give us the opportunity to serve you again in the future.

10/10 – Uitstekend

Giselle

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van Brittany Gonzales- General Manager op 26 apr 2024
Thank you for taking the time to rate your stay with us. We hope you will give us the opportunity to serve you again in the future.

8/10 – Goed

Dirk

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van Brittany Gonzales- General Manager op 22 apr 2024
Thank you for taking the time to let us know about your recent stay with us. We appreciate your feedback. We hope you will give us the opportunity to serve you again in the future.

6/10 – Redelijk

Jill

2 nachten verbleven in april 2024
Reactie van Brittany Gonzales- General Manager op 13 mei 2024
Thank you for taking the time to let us know about your stay with us. We are sorry to hear we didn't exceed your expectations during your stay with us. We value your feedback and hope you will let us know ways we can improve. We hope you will give us the opportunity to serve you again in the future.

10/10 – Uitstekend

Sam

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very clean and spacious accommodations, will definitely stay here again.
3 nachten verbleven in maart 2024
Reactie van Brittany Gonzales- General Manager op 15 apr 2024
Thank you for taking the time to let us know about your stay with us. It was an honor to serve you and we hope you will give us the opportunity to serve you again in the future.

10/10 – Uitstekend

James

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The room was very clean and looked new and updated. The breakfast on Sunday was good. Staff was friendly and helpful. I would stay here again if and when the need arises.
Reactie van Brittany Gonzales- General Manager op 29 feb 2024
Thank you for your feedback. It was an honor to have you stay with us. We hope you will give us the opportunity to serve you again in the future.

10/10 – Uitstekend

Thomas

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The fellow who checked me in was outstanding. Friendly with a good suggestion for dinner. Even willing to help out with tomorrow’s breakfast this afternoon. Much appreciated.
1 nacht verbleven in februari 2024
Reactie van Brittany Gonzales- General Manager op 29 feb 2024
Thank you for your feedback. It was an honor to have you stay with us. We hope you will give us the opportunity to serve you again in the future.

10/10 – Uitstekend

Anita

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in februari 2024
Reactie van Brittany Gonzales- General Manager op 29 feb 2024
Thank you for your feedback. It was an honor to have you stay with us. We hope you will give us the opportunity to serve you again in the future.

10/10 – Uitstekend

Matt

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Big rooms
1 nacht verbleven in februari 2024
Reactie van Brittany Gonzales- General Manager op 29 feb 2024
Thank you for your feedback. It was an honor to have you stay with us. We hope you will give us the opportunity to serve you again in the future.

8/10 – Goed

tammy

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great staff
1 nacht verbleven in februari 2024
Reactie van Brittany Gonzales- General Manager op 14 feb 2024
Thank you for taking the time to leave us feedback on your recent stay!

10/10 – Uitstekend

Brenda

Reisde met familie en kleine kinderen
The staff was so friendly and helpful!!
1 nacht verbleven in februari 2024
Reactie van Brittany Gonzales- General Manager op 14 feb 2024
Thank you for taking the time to leave us feedback on your recent stay!

10/10 – Uitstekend

John

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great Stay / Hot Pool Room
Everything was great, we really enjoyed our stay. The hot tub was a bit hotter than a typical hot tub & the pool room in general was pretty hot & humid, but the pool helped to cool down.
1 nacht verbleven in januari 2024
Reactie van Brittany Gonzales- General Manager op 2 feb 2024
Thank you for taking the time to let us know about your stay with us. It was an honor to have you stay with us. We hope you will give us the opportunity to serve you again in the future.

4/10 – Matig

Joe

1 nacht verbleven in januari 2024
Reactie van Brittany Gonzales- General Manager op 20 mrt 2024
Thank you for taking the time to rate your stay with us. We hope you will give us the opportunity to serve you again in the future.

10/10 – Uitstekend

Travis

1 nacht verbleven in januari 2024
Reactie van Brittany Gonzales- General Manager op 14 feb 2024
Thank you for taking the time to leave us feedback on your recent stay!

10/10 – Uitstekend

Christie

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Parking was good.
2 nachten verbleven in januari 2024
Reactie van Brittany Gonzales- General Manager op 2 feb 2024
Thank you for taking the time to let us know about your stay with us. It was an honor to have you stay with us. We hope you will give us the opportunity to serve you again in the future.

10/10 – Uitstekend

Dana

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in januari 2024
Reactie van Brittany Gonzales- General Manager op 2 feb 2024
Thank you for taking the time to let us know about your stay with us. It was an honor to have you stay with us. We hope you will give us the opportunity to serve you again in the future.

10/10 – Uitstekend

michelle

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Exceptional
I have nothing bad to say! They even called me ahead of arrival to make sure everything would be as we wanted it when we got there. Very good service.
1 nacht verbleven in januari 2024
Reactie van Brittany Gonzales- General Manager op 18 jan 2024
Thank you for taking the time to let us know about your stay with us. It was a pleasure to have you stay with us. We hope you will give us the opportunity to serve you again in the future.

10/10 – Uitstekend

Jennifer

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
2 nachten verbleven in januari 2024
Reactie van Brittany Gonzales- General Manager op 18 jan 2024
Thank you for taking the time to let us know about your stay with us. It was a pleasure to have you stay with us. We hope you will give us the opportunity to serve you again in the future.

10/10 – Uitstekend

Yuan

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in januari 2024
Reactie van Brittany Gonzales- General Manager op 18 jan 2024
Thank you for taking the time to let us know about your stay with us. It was a pleasure to have you stay with us. We hope you will give us the opportunity to serve you again in the future.

8/10 – Goed

Loretta

2 nachten verbleven in december 2023
Reactie van Brittany Gonzales- General Manager op 2 feb 2024
Thank you for taking the time to let us know about your stay with us. It was an honor to have you stay with us. We hope you will give us the opportunity to serve you again in the future.

10/10 – Uitstekend

Adrian

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in december 2023
Reactie van Brittany Gonzales- General Manager op 2 feb 2024
Thank you for taking the time to let us know about your stay with us. It was an honor to have you stay with us. We hope you will give us the opportunity to serve you again in the future.

10/10 – Uitstekend

Emvert

1 nacht verbleven in december 2023
Reactie van Brittany Gonzales- General Manager op 18 jan 2024
Thank you for taking the time to let us know about your stay with us. It was a pleasure to have you stay with us. We hope you will give us the opportunity to serve you again in the future.

10/10 – Uitstekend

Susan, Rochester

1 nacht verbleven in december 2023
Reactie van Brittany Gonzales- General Manager op 18 jan 2024
Thank you for taking the time to let us know about your stay with us. It was a pleasure to have you stay with us. We hope you will give us the opportunity to serve you again in the future.

10/10 – Uitstekend

Kiera

1 nacht verbleven in december 2023
Reactie van Brittany Gonzales- General Manager op 18 jan 2024
Thank you for taking the time to let us know about your stay with us. It was a pleasure to have you stay with us. We hope you will give us the opportunity to serve you again in the future.

10/10 – Uitstekend

Kevin

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great place to stay!
Great employees, great breakfast, super clean and comfortable.
1 nacht verbleven in december 2023
Reactie van Brittany Gonzales- General Manager op 18 jan 2024
Thank you for taking the time to let us know about your stay with us. It was a pleasure to have you stay with us. We hope you will give us the opportunity to serve you again in the future.

10/10 – Uitstekend

Brian

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The women who checked me in, in the evening was so great! I recommend this hotel
3 nachten verbleven in december 2023
Reactie van Brittany Gonzales- General Manager op 18 jan 2024
Thank you for taking the time to let us know about your stay with us. It was a pleasure to have you stay with us. We hope you will give us the opportunity to serve you again in the future.

10/10 – Uitstekend

Annie

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in december 2023
Reactie van Brittany Gonzales- General Manager op 18 jan 2024
Thank you for taking the time to let us know about your stay with us. It was a pleasure to have you stay with us. We hope you will give us the opportunity to serve you again in the future.

10/10 – Uitstekend

Roxanne

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very pleasant, my daughter remarked how quiet it was.
1 nacht verbleven in december 2023
Reactie van Brittany Gonzales- General Manager op 18 jan 2024
Thank you for taking the time to let us know about your stay with us. It was a pleasure to have you stay with us. We hope you will give us the opportunity to serve you again in the future.

10/10 – Uitstekend

Leland

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Family trip
Was great . Everyone was nice and friendly. Breakfast was great.
2 nachten verbleven in december 2023
Reactie van Brittany Gonzales- General Manager op 18 jan 2024
Thank you for taking the time to let us know about your stay with us. It was a pleasure to have you stay with us. We hope you will give us the opportunity to serve you again in the future.

10/10 – Uitstekend

Thomas, Beaver Dam

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I really like it. The associate was very nice. It was clean and decorated for Christmas. Very nice.
1 nacht verbleven in december 2023
Reactie van Brittany Gonzales- General Manager op 18 jan 2024
Thank you for taking the time to let us know about your stay with us. It was a pleasure to have you stay with us. We hope you will give us the opportunity to serve you again in the future.

10/10 – Uitstekend

Tara

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Stayed with kiddos for nearby sporting event. Appreciate the pool, hot tub, good breakfast and comfortable bed! Our kids slept on the pull-out and there was plenty of room for 2 small children. Would definitely stay here again.
1 nacht verbleven in december 2023
Reactie van Brittany Gonzales- General Manager op 18 jan 2024
Thank you for taking the time to let us know about your stay with us. It was a pleasure to have you stay with us. We hope you will give us the opportunity to serve you again in the future.

10/10 – Uitstekend

Mary

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I stay here often and am always pleased.
1 nacht verbleven in november 2023
Reactie van Brittany Gonzales- General Manager op 30 nov 2023
Thank you for taking the time to rate your stay with us. It was an honor to have you stay with us. We hope you will give us the opportunity to serve you again in the future.

10/10 – Uitstekend

Cassandra

Reisde met huisdieren, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very comfortable and easy access.
2 nachten verbleven in november 2023
Reactie van Brittany Gonzales- General Manager op 30 nov 2023
Thank you for taking the time to rate your stay with us. It was an honor to have you stay with us. We hope you will give us the opportunity to serve you again in the future.

8/10 – Goed

Kent

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in november 2023
Reactie van Brittany Gonzales- General Manager op 30 nov 2023
Thank you for taking the time to rate your stay with us. It was an honor to have you stay with us. We hope you will give us the opportunity to serve you again in the future.

10/10 – Uitstekend

Kent

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Needed a place to stay for a night after being discharged from the hospital after leg surgery. Room was clean, comfortable, accessible, and the hotel staff was very accommodating and helpful.
1 nacht verbleven in november 2023
Reactie van Brittany Gonzales- General Manager op 30 nov 2023
Thank you for taking the time to rate your stay with us. It was an honor to have you stay with us. We hope you will give us the opportunity to serve you again in the future.

10/10 – Uitstekend

Nathan

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Comfortable beds great breakfast
2 nachten verbleven in november 2023
Reactie van Brittany Gonzales- General Manager op 30 nov 2023
Thank you for taking the time to rate your stay with us. It was an honor to have you stay with us. We hope you will give us the opportunity to serve you again in the future.

10/10 – Uitstekend

Torrey

1 nacht verbleven in november 2023
Reactie van Brittany Gonzales- General Manager op 18 jan 2024
Thank you for taking the time to let us know about your stay with us. It was a pleasure to have you stay with us. We hope you will give us the opportunity to serve you again in the future.

10/10 – Uitstekend

Travis

Zakenreiziger
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Thx
2 nachten verbleven in oktober 2023
Reactie van Brittany Gonzales- General Manager op 7 nov 2023
Thank you for the feedback. It was a pleasure to have you. We hope you will give us the opportunity to serve you again in the future.

10/10 – Uitstekend

Steven, melbourne

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Like ; close to highway Comfortable room !
1 nacht verbleven in oktober 2023
Reactie van Brittany Gonzales- General Manager op 7 nov 2023
Thank you for the feedback. It was a pleasure to have you. We hope you will give us the opportunity to serve you again in the future.

10/10 – Uitstekend

Melissa

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Super!
Very happy with everything … hope to come back soon!
1 nacht verbleven in oktober 2023
Reactie van Brittany Gonzales- General Manager op 7 nov 2023
Thank you for the feedback. It was a pleasure to have you. We hope you will give us the opportunity to serve you again in the future.

10/10 – Uitstekend

Sheryl

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff was very friendly & helpful.
2 nachten verbleven in oktober 2023
Reactie van Brittany Gonzales- General Manager op 7 nov 2023
Thank you for the feedback. It was a pleasure to have you. We hope you will give us the opportunity to serve you again in the future.

6/10 – Redelijk

Denise

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Negatief: Personeel en service
I had multiple charges for my room, which I was considerate and kind not upset. But not once was I compensated for the 3 times billed. Just a thank you please come again. But they did fix it eventually
3 nachten verbleven in oktober 2023
Reactie van Brittany Gonzales- General Manager op 7 nov 2023
Thank you for the feedback. It was a pleasure to have you. We sincerely apologize for the billing issues but glad we were able to get it resolved. We hope you will give us the opportunity to serve you again in the future.

10/10 – Uitstekend

Laurie

Reisde met huisdieren, Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff was amazing.
1 nacht verbleven in oktober 2023
Reactie van Brittany Gonzales- General Manager op 7 nov 2023
Thank you for the feedback. It was a pleasure to have you. We hope you will give us the opportunity to serve you again in the future.

10/10 – Uitstekend

Donna Ayers

Reisde met familie
Positief: Netheid, voorzieningen
Clean
2 nachten verbleven in oktober 2023
Reactie van Brittany Gonzales- General Manager op 7 nov 2023
Thank you for the feedback. It was a pleasure to have you. We hope you will give us the opportunity to serve you again in the future.

10/10 – Uitstekend

Terry

Reisde met een groep, Reisde met partner, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Loved the staff!
1 nacht verbleven in oktober 2023
Reactie van Brittany Gonzales- General Manager op 7 nov 2023
Thank you for the feedback. It was a pleasure to have you. We hope you will give us the opportunity to serve you again in the future.

10/10 – Uitstekend

Kevin

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great place to stay!
2 nachten verbleven in oktober 2023
Reactie van Brittany Gonzales- General Manager op 7 nov 2023
Thank you for the feedback. It was a pleasure to have you. We hope you will give us the opportunity to serve you again in the future.

8/10 – Goed

William

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in september 2023
Reactie van Brittany Gonzales- General Manager op 7 nov 2023
Thank you for the feedback. It was a pleasure to have you. We hope you will give us the opportunity to serve you again in the future.