4/10 – Matig
Elizabeth
Reisde met partner
11 mei 2024
Negatief: Netheid, personeel en service en voorzieningen
There were different staff members daily. Some were polite, some were not trained, and some very rude...managers. The hotel is located next to a train track and the train passes very often with horn sounding. The facilities are not up to date. The laundry room is in the same room as gym. There is no room service!! Unless extended stay and that is once a week. If you want anything fresh, you have to bring your own towels downstairs to replace them!!! And you have to dump your own trash. On our last night, the fire alarm sounded causing people to leave their rooms. I asked the front desk what was happening and it was a water heater issue! We all went back up. We were leaving early the next morning and the fire alarm sounded again at 7am!! I would be upset if I was sleeping in. And it wasn't resolved the night before. The morning staff didn't even know the issue! We won't be staying here again.
Elizabeth
3 nachten verbleven in mei 2024