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Beoordelingen van Travelodge by Wyndham Richmond IN

2 out of 5
Travelodge by Wyndham Richmond IN
5775 National Rd E, Richmond, IN

Beoordelingen

7,2

Goed

Gastenscore: 10 - Uitstekend. 73 van 360 beoordelingen" "
Gastenscore: 8 - Goed. 120 van 360 beoordelingen" "
Gastenscore: 6 - Redelijk. 122 van 360 beoordelingen" "
Gastenscore: 4 - Matig. 18 van 360 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 27 van 360 beoordelingen" "

7,4/10

Netheid

7,8/10

Personeel en service

7,2/10

Voorzieningen

6,8/10

Staat van de accommodatie en faciliteiten

7,2/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Kenneth

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Staff, clean, beds are extra comfortable, price and convenience...worth the stay!
1 nacht verbleven in mei 2024

10/10 – Uitstekend

Spencer

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I had the option of choosing a room either upstairs or downstairs.
1 nacht verbleven in april 2024

10/10 – Uitstekend

John

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Affable attendant even with a midnight checkin. Request for 1st floor room honored
1 nacht verbleven in april 2024

10/10 – Uitstekend

Spencer

1 nacht verbleven in april 2024

10/10 – Uitstekend

Robyn

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The staff was very friendly, room clean. Noise from train and traffic but not horrible. Limited dining options after 8pm
1 nacht verbleven in april 2024

10/10 – Uitstekend

Trevor

1 nacht verbleven in april 2024

6/10 – Redelijk

Scott

Fine
1 nacht verbleven in maart 2024
Reactie van PAT op 15 apr 2024
Thank you for taking your time to leave us feedback about your stay with us. We are pleased to see that you enjoyed your stay and we hope to welcome you back again soon.

8/10 – Goed

Adalberto

2 nachten verbleven in januari 2024
Reactie van PAT op 30 jan 2024
Thank you so much for your review. We sincerely appreciate you choosing our property. I am pleased to hear you enjoyed your stay with us. A positive guest experience is something our staff takes great pride in; we hope you will visit us again soon.

8/10 – Goed

Marcellus

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The cleaning lady and the receptionist are very nice. We appreciate you!
2 nachten verbleven in november 2023

10/10 – Uitstekend

Ronald

1 nacht verbleven in november 2023

8/10 – Goed

Edgar

Reisde met familie
Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in november 2023

2/10 – Ontzettend slecht

Herb

Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It was nasty and people in attic
1 nacht verbleven in oktober 2023
Reactie van pat op 16 okt 2023
Thank you for taking time to share your most recent experience at our Travelodge, Richmond. We apologize for not meeting your expectation. we dont have attic.

10/10 – Uitstekend

Shirley

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Perfectly acceptable as a "pull-off and sleep for a night" location. Road/train noise audible, but I did not hear anything from adjacent rooms, only people outside. Older building that has been updated at some point, currently just a step away from completely fresh. Would use again.
Reactie van jina op 16 okt 2023
Greetings Mr. or Mrs. _____ Sending you this message to thank you for your business and for the fantastic review you wrote about your time here with us. We here at “Travelodge by Wyndham”, love to hear the wonderful things our guests say about their visits and strive for 100% Guest Satisfaction. Feedback like yours is what keeps our staff motivated and working hard to achieve our goals. It would be a distinct pleasure to have you stay with us again the next time you are in the area. You are always welcome at our hotel and we look forward to seeing you again. Warm Regards, “GENERAL MANAGER”

10/10 – Uitstekend

Frances

Reisde met huisdieren
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
They are very friendly at this motel. I appreciate the way they take care of you.
3 nachten verbleven in september 2023
Reactie van pat op 16 okt 2023
Greetings Valued Guest, Reaching out to thank you for your business and for the kind words you wrote about your recent experience here at our hotel. We appreciate the positive feedback and will be sure to share it with our staff to keep morale high and to give credit where it is due. We would love to have you stay with us again next time you find yourself close to our “Travelodge”. Until then, wishing you the best in your travels and endeavors. Sincerely, “GENERAL MANAGER”

10/10 – Uitstekend

Frances

3 nachten verbleven in september 2023

8/10 – Goed

Tina

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Acceptable
Pets were welcome, but there was a $15/per pet fee. Unfortunately, our room smelled like dog. P.U. our dogs are small, get baths and do not stink
1 nacht verbleven in september 2023
Reactie van pat op 16 okt 2023
Thank you so much for your review. We sincerely appreciate you choosing our property. I am pleased to hear you enjoyed your stay with us. A positive guest experience is something our staff takes great pride in; we hope you will visit us again soon.

8/10 – Goed

Randyl, Decatur

1 nacht verbleven in september 2023
Reactie van pat op 16 okt 2023
Thank you for taking your time to leave us feedback about your stay with us. We are pleased to see that you enjoyed your stay and we hope to welcome you back again soon.

6/10 – Redelijk

Clay

Reisde met familie
Needs to be updated
2 nachten verbleven in september 2023
Reactie van pat op 16 okt 2023
Thank you for taking your time to leave us feedback about your stay with us. We are pleased to see that you enjoyed your stay and we hope to welcome you back again soon.

8/10 – Goed

Adam

Reisde met familie
Positief: Netheid, personeel en service en comfort kamer
1 nacht verbleven in augustus 2023
Reactie van PAT op 25 aug 2023
Greetings Mr. ADAM Sending you this message to thank you for your business and for the fantastic review you wrote about your time here with us. We here at “TRAVELODE RICHMOND, INDIANA”, love to hear the wonderful things our guests say about their visits and strive for 100% Guest Satisfaction. Feedback like yours is what keeps our staff motivated and working hard to achieve our goals. It would be a distinct pleasure to have you stay with us again the next time you are in the area. You are always welcome at our hotel and we look forward to seeing you again. Warm Regards,

8/10 – Goed

Lori

Positief: Netheid, personeel en service
The train outside our door was noisy every night. The highway so close too and the 4 lane road outside our door
2 nachten verbleven in juli 2023
Reactie van PAT op 25 aug 2023
Thank you for taking your time to leave us feedback about your stay with us. We are pleased to see that you enjoyed your stay and we hope to welcome you back again soon.

8/10 – Goed

Brandi

Very kind staff and helpful
6 nachten verbleven in juli 2023
Reactie van PAT op 25 aug 2023
Sending you this message to thank you for your business and for the fantastic review you wrote about your time here with us. We here at “TRAVELODGE”, love to hear the wonderful things our guests say about their visits and strive for 100% Guest Satisfaction. Feedback like yours is what keeps our staff motivated and working hard to achieve our goals. It would be a distinct pleasure to have you stay with us again the next time you are in the area. You are always welcome at our hotel and we look forward to seeing you again. Warm Regards,

2/10 – Ontzettend slecht

Amber

1 nacht verbleven in juli 2023

2/10 – Ontzettend slecht

Randolph

1 nacht verbleven in juli 2023
Reactie van PAT op 25 aug 2023
Good Morning/Afternoon Mr. or Mrs. ____ I am reaching out to formally apologize for failing to exceed your expectations on your most recent stay with us. The problems you experienced are not indicative of our normal level of service and accommodations. I’ve shared your feedback with our team in an effort to increase Quality Control and to identify our strengths and weaknesses. We’d relish another opportunity to show you our best side. Please stay with us again the next time you find yourself in our area. Thank you.

2/10 – Ontzettend slecht

DeAnn

Reisde met familie
Negatief: Netheid, staat van de accommodatie en faciliteiten
The hotel was stank so bad of smoke that it was unhealthy to stay there. Expedia and hotel not giving me a refund even thought I could not stay at this hotel!!! It was a dump
1 nacht verbleven in juli 2023

8/10 – Goed

Anthony G

1 nacht verbleven in juni 2023

10/10 – Uitstekend

Kathy

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Kathy Henry
Brian Lakes was great to accommodate me with whatever I needed. Very friendly. I like the fact of being able to park right next to my room. Convenient to restaurants fast food, gas, and easy access to Interstate. I will definitely stay again, next time I am passing through.
1 nacht verbleven in mei 2023
Reactie van PAT op 2 jun 2023
Greetings Valued Guest, Reaching out to thank you for your business and for the kind words you wrote about your recent experience here at our hotel. We appreciate the positive feedback and will be sure to share it with our staff to keep morale high and to give credit where it is due. We would love to have you stay with us again next time you find yourself close to our TRAVELODGE RICHMOND IN. Until then, wishing you the best in your travels and endeavors. Sincerely, “GENERAL MANAGER”

8/10 – Goed

Geverifieerde reiziger

Positief: Personeel en service
Negatief: Netheid
You get what you pay for
It was a place to put my head down safely, but not to write home about. There were a few issues a former health inspector noticed like loose or missing electrical covers and certainly the sheets could have gone another cycle. Strangely in spite of that, I slept well. Seems pretty peaceful
1 nacht verbleven in maart 2023
Reactie van PAT op 14 mrt 2023
We appreciate you bringing this to our attention. I apologize for the poor service. Hope you will provide us with another opportunity to serve you better.

6/10 – Redelijk

James

Zakenreiziger
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
The desk clerk was really friendly, but that is about the best i can say about this property. The walls are paper thin, the street noise was horrible and then there are the trains. Sometimes you get surprised, but you do usually get what you pay for. I recommend passing this one by if you can.
1 nacht verbleven in maart 2023
Reactie van PAT op 14 mrt 2023
Thank you for taking time to share your most recent experience at our Travelodge, Richmond. We apologize for not meeting your expectation.

8/10 – Goed

SAMSON, Cincinnati

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Negatief: Personeel en service
Quite rooms
1 nacht verbleven in februari 2023
Reactie van PAT op 14 mrt 2023
Thank you for taking your time to leave us feedback about your stay with us. We are pleased to see that you enjoyed your stay and we hope to welcome you back again soon.

10/10 – Uitstekend

David

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Everything was excellent, thanks
1 nacht verbleven in december 2022
Reactie van PAT op 21 dec 2022
Thank you for taking your time to leave us feedback about your stay with us. We are pleased to see that you enjoyed your stay and we hope to welcome you back again soon.

10/10 – Uitstekend

Nick

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great deal and surprisingly clean and well kept!
1 nacht verbleven in oktober 2022
Reactie van pat op 24 okt 2022
Thank you so much for your review. We sincerely appreciate you choosing our property. I am pleased to hear you enjoyed your stay with us. A positive guest experience is something our staff takes great pride in; we hope you will visit us again soon.

10/10 – Uitstekend

Teresa, Lincolnton

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Friendly staff easy check in and check out
1 nacht verbleven in oktober 2022
Reactie van pat op 24 okt 2022
Thank you so much for your review. We sincerely appreciate you choosing our property. I am pleased to hear you enjoyed your stay with us. A positive guest experience is something our staff takes great pride in; we hope you will visit us again soon.

10/10 – Uitstekend

James

Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It was a nice place to stay and the office checking went easily. It was clean and comfortable.
1 nacht verbleven in oktober 2022
Reactie van pat op 24 okt 2022
Thank you so much for your review. We sincerely appreciate you choosing our property. I am pleased to hear you enjoyed your stay with us. A positive guest experience is something our staff takes great pride in; we hope you will visit us again soon.

6/10 – Redelijk

Alan H

Positief: Netheid, personeel en service
I had a hard time getting into the room. on there occasions during the weekend I had to visit the front desk to get help with the key card or have it replaced. I think there was something wrong with the lock, but I was told each time that I didn't know how to insert and move the card so the door would open. Also the weather stripping around the door was loose.
3 nachten verbleven in oktober 2022
Reactie van pat op 24 okt 2022
We appreciate you bringing this to our attention. I apologize for the poor service. Hope you will provide us with another opportunity to serve you better.

8/10 – Goed

Craig

Reisde met partner
Positief: Netheid, personeel en service
Bed was very comfortable
1 nacht verbleven in september 2022
Reactie van pat op 10 okt 2022
Thank you so much for your review. We sincerely appreciate you choosing our property. I am pleased to hear you enjoyed your stay with us. A positive guest experience is something our staff takes great pride in; we hope you will visit us again soon.

6/10 – Redelijk

Jennifer

1 nacht verbleven in september 2022
Reactie van pat op 10 okt 2022
Thank you for taking your time to leave us feedback about your stay with us. We are pleased to see that you enjoyed your stay and we hope to welcome you back again soon.

4/10 – Matig

William

There was no coffee available - crazy.
1 nacht verbleven in september 2022
Reactie van pat op 10 okt 2022
Thank you for taking time to share your most recent experience at our Travelodge, Richmond. We apologize for not meeting your expectation.

2/10 – Ontzettend slecht

Patricia

Reisde met familie
Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Terrible
Never stayed because hotel didn’t have pet friendly room and was going to put me in regular room. Was also on second floor with no elevator and I wanted ground due to ankle surgery. Canceled booking and stayed somewhere else. Hotels.com screwed up by putting a non English speaker on phone after I specifically asked for another person because he had horrible English and didn’t do that.
4 nachten verbleven in augustus 2022
Reactie van pat op 10 okt 2022
Thank you for taking time to share your most recent experience at our Travelodge, Richmond. We apologize for not meeting your expectation.

4/10 – Matig

Geverifieerde reiziger

Zakenreiziger
Positief: Personeel en service, comfort kamer
Negatief: Netheid, staat van de accommodatie en faciliteiten
Definitely not what I was expecting based on the price per night. Washroom door was off the hinges and it didn’t closed. Towel rack was falling off as well. When I turned on the A/C Huge dust bunnies blew out!!! There was garbage in the trash from previous guests. On the positive the people were very nice. Not to mention it needs major cosmetic overhaul.
2 nachten verbleven in augustus 2022
Reactie van pat op 10 okt 2022
We appreciate you bringing this to our attention. I apologize for the poor service. Hope you will provide us with another opportunity to serve you better.

2/10 – Ontzettend slecht

William

Zakenreiziger
Negatief: Staat van de accommodatie en faciliteiten
Old run down motel, room had a musty cigarette smell, was a non smoking room, walls had multiple layers of paint on top of paint every time it needed a touch up. Bed felt like it was it was hundred years old, towels had stains all over them. I only booked this place because of the reviews, thought I would take a chance and give it a try. Bottom line, do not believe the reviews for this place, it's a dump. Look elsewhere
1 nacht verbleven in augustus 2022
Reactie van bob op 18 aug 2022
Thank you for taking time to share your most recent experience at our Travelodge, Richmond. We apologize for not meeting your expectation.

10/10 – Uitstekend

Michele

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice clean and good location off the highway
1 nacht verbleven in augustus 2022
Reactie van pat op 18 aug 2022
Thank you for taking your time to leave us feedback about your stay with us. We are pleased to see that you enjoyed your stay and we hope to welcome you back again soon.

8/10 – Goed

Glenn

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The price was great! The property was obviously older, and the furniture was cheaper yet new. Room was a little smaller, but adequate. We just needed a place to sleep, and it was great at a great price, so over all really satisfied.
1 nacht verbleven in juli 2022
Reactie van pat op 18 aug 2022
Thank you for taking your time to leave us feedback about your stay with us. We are pleased to see that you enjoyed your stay and we hope to welcome you back again soon.

10/10 – Uitstekend

Susan

Reisde met familie
Positief: Comfort kamer
Negatief: Staat van de accommodatie en faciliteiten
Worn but comfortable
Warm, capable and helpful hosts. The top Was not only “tired” but also had broken equipment and features: microwave didn’t work, hook on bathroom door was broken off, light at entrance didn’t turn on (overhead). Strange smell I’m too
1 nacht verbleven in juli 2022
Reactie van pat op 1 aug 2022
Thank you for taking your time to leave us feedback about your stay with us. We are pleased to see that you enjoyed your stay and we hope to welcome you back again soon.

8/10 – Goed

Darryl

Positief: Personeel en service
1 nacht verbleven in juli 2022

10/10 – Uitstekend

christopher

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Stayed one night for business. Easy in and out
1 nacht verbleven in juli 2022
Reactie van pat op 1 aug 2022
Thank you for taking your time to leave us feedback about your stay with us. We are pleased to see that you enjoyed your stay and we hope to welcome you back again soon.

8/10 – Goed

Teri

1 nacht verbleven in juni 2022
Reactie van PAT op 4 jul 2022
Thank you for taking your time to leave us feedback about your stay with us. We are pleased to see that you enjoyed your stay and we hope to welcome you back again soon.

6/10 – Redelijk

Karen

1 nacht verbleven in juni 2022
Reactie van PAT op 4 jul 2022
Thank you for taking time to share your most recent experience at our Travelodge, Richmond. We apologize for not meeting your expectation.

4/10 – Matig

David

Positief: Personeel en service
Negatief: Voorzieningen
Traffic and trains annoying. Should of informed before booking.
1 nacht verbleven in juni 2022
Reactie van PAT op 4 jul 2022
Thank you for taking time to share your most recent experience at our Travelodge, Richmond. We apologize for not meeting your expectation.

8/10 – Goed

arthur

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Quick stay
Older place, clean and comfortable, good value
1 nacht verbleven in juni 2022
Reactie van PAT op 11 jun 2022
Thank you so much for your review. We sincerely appreciate you choosing our property. I am pleased to hear you enjoyed your stay with us. A positive guest experience is something our staff takes great pride in; we hope you will visit us again soon.

2/10 – Ontzettend slecht

Zubin

1 nacht verbleven in mei 2022
Reactie van PAT op 24 mei 2022
Thank you for taking time to share your most recent experience at our Travelodge, Richmond. We apologize for not meeting your expectation.