Alle weergegeven beoordelingen zijn gebaseerd op echte gastenervaringen. Alleen reizigers die een verblijf bij ons hebben geboekt, kunnen een beoordeling indienen. We verifiëren beoordelingen op basis van onze richtlijnen en plaatsen alle beoordelingen, of ze nu positief of negatief zijn.Meer informatieOpent in een nieuw venster
Gastenscore: 10 - Uitstekend. 249 van 1003 beoordelingen" "
10 - Uitstekend
249
Gastenscore: 8 - Goed. 517 van 1003 beoordelingen" "
8 - Goed
517
Gastenscore: 6 - Redelijk. 172 van 1003 beoordelingen" "
6 - Redelijk
172
Gastenscore: 4 - Matig. 52 van 1003 beoordelingen" "
4 - Matig
52
Gastenscore: 2 - Ontzettend slecht. 13 van 1003 beoordelingen" "
2 - Ontzettend slecht
13
8,4/10
Netheid
8,2/10
Personeel en service
7,4/10
Voorzieningen
7,6/10
Staat van de accommodatie en faciliteiten
7,8/10
Milieuvriendelijkheid
Beoordelingen
4/10 – Matig
Roel
17 sep 2023
Negatief: Netheid, staat van de accommodatie en faciliteiten
Roel
1 nacht verbleven in september 2023
Reactie van Jānis Prikuls op 25 sep 2023
Dear Roel!We thank you that you have chosen Rixwell Old Riga Palace Hotel! Allow me to thank you as well for finding time to write a review! We are constantly working to improve our services and hotel conditions and in this matter your opinion is very valuable for us! May I ask you to clarify those points of your stay which made you feel uncomfortable, so your next stay we would improve the quality of our service and make you feel like home!We will be glad to welcome you once again in our Hotel!Best Regards,Front Office ManagerJānis Prikuls
8/10 – Goed
Geverifieerde reiziger
Reisde met een groep
23 apr 2019
Positief: Netheid, personeel en service
Uitstekkende ligging en verzorgd ontbijt. Eénpersoonskamer en douchekabine waren zeer klein
Geverifieerde reiziger
3 nachten verbleven in april 2019
8/10 – Goed
Victor
8 feb 2019
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Goed
Kleine single bedroom, internet zwak, in de rest van het hotel goed.Vriendelijk personeel en goed gelegen.
Victor
2 nachten verbleven in februari 2019
8/10 – Goed
Geverifieerde reiziger
7 feb 2019
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Hotel is prima gelegen om Riga te ontdekken
Faciliteiten ok
Ontbijt ok
Geverifieerde reiziger
3 nachten verbleven in februari 2019
8/10 – Goed
Geverifieerde reiziger
26 nov 2018
Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Prima hotel, goed ontbijt. In centrum, op loopafstand van alles. Bus van/naar vliegveld stopt vlakbij
Alleen de douchecabine is veel te klein om fatsoenlijk te kunnen douchen
Geverifieerde reiziger
3 nachten verbleven in november 2018
8/10 – Goed
Johan
23 sep 2018
Positief: Netheid, personeel en service en comfort kamer
Johan
2 nachten verbleven in september 2018
6/10 – Redelijk
Anja, Rotterdam
30 jul 2018
Ligt goed gelegen op loopafstand van het centrum
De wijk is in opbouw. Er zijn bouwactiviteiten.
Deze gaan zes dagen per week door, ook op zaterdag van 7.00-20.00
De kamer in het oude gedeelte was ruim. Het bed relatief aan de kleine kant. De douche ( in bad) was prima. In de nacht was het stil in de straat. Het ontbijtgedeelte is een lage ongezellige ruimte in de kelder.
Geen lekkere koffie en brood. De croissants waren oud en het fruit niet rijp. We hebben de derde ochtend elders ontbeten.
Anja
3 nachten verbleven in juli 2018
Reactie van Ilja Mendelsons - Hotel Manager op 3 aug 2018
Dear Anja,
Thank you for choosing our hotel during your recent trip to Riga. Appreciate your comments and observations. I very well understand that nearby construction presents its challenges, but luckily they are in the final stage with completion due in September.
10/10 – Uitstekend
LEON, weert
29 jul 2018
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
ligt midden in het oude centrum !
midden in het centrum het oude , gezellige pleintjes en terrassen!
LEON
4 nachten verbleven in juli 2018
8/10 – Goed
wiro, nederland
9 jul 2018
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
rustige ligging nabij centrum
Gelegen in het oude centrum. Rustige omgeving. eenpersoons kamer gelegen in het nieuwe gedeelte. Minibar, badkamer met douch.
wiro
3 nachten verbleven in juli 2018
8/10 – Goed
Geverifieerde reiziger
1 jul 2018
Positief: Personeel en service
Negatief: Comfort kamer
Prima hotel, geen luxe, kort bij het centrum.
Riga is een prettige stad. Veel geschiedenis.
Vliegmaatschappij Air-Baltic, heeft een lastige site om in te cheque`n.
Het bijbetalen voor 1 koffer, vonden wij erg duur!
Geverifieerde reiziger
4 nachten verbleven in juni 2018
8/10 – Goed
Geverifieerde reiziger
12 mei 2018
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Goed hotel
Goede ligging tov de bezienswaardigheden. Kamers wel wat aan de kleine kant. Personeel is vriendelijk.
Geverifieerde reiziger
5 nachten verbleven in mei 2018
8/10 – Goed
Marieke
23 mrt 2018
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Prima hotel en ontbijt was erg goed
Marieke
8/10 – Goed
Huibert, Rotterdam
21 jan 2018
Positief: Netheid
Leuk hotel in het centrum van de oude stad
Leuk weekend gehad met een groep vrienden. Het hotel ligt op loopafstand van de bezienswaardigheden, de restaurants en de cafés.
Huibert
8/10 – Goed
Eric, Oslo
21 jan 2018
Positief: Comfort kamer
. Nice atmosphere
Nice hotel in the old town of Riga. We stayed with friends. The booked room was given to the wrong customers and we had a very small room for 2 persons, but this issue was solved before night.
Eric
3 nachten verbleven in mei 2016
4/10 – Matig
Max, Rotterdam
12 jan 2018
Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Hondehok
Stinkende Kamer, sta ineens met losse glazendouche deur in mijn hand. Klein bed voor kleuter
Max
2 nachten verbleven in januari 2018
8/10 – Goed
Nick, Apeldoorn
20 dec 2017
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Aan de rand van de oude stad,
aan de rand van de oude stad, op loop afstand van openbaar vervoer, bus tram en trein.
leuke restaurants in de omgeving
Nick
4 nachten verbleven in december 2017
8/10 – Goed
Vincent, Waalwijk
13 dec 2017
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Prima hotel in het oude stadscentrum
Hulpvaardige receptie, taxi prima geregeld, goed ontbijt. Kamer netjes en schoon, prettige verlichting en van alle gemakken voorzien, inclusief haardroger. Restaurant goede kok. Ligging hotel gunstig in de buurt van shoppingcenter en o.a. opera en bioscoop.
Vincent
6 nachten verbleven in december 2017
8/10 – Goed
Diana, Roermond
22 okt 2017
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Fijn hotel op een goede locatie
Erg prettig personeel, fijne kamer en service. Het ontbijt is uitgebreid en lekker, mooie combinatie tussen algemene keuken en Letse eetwaren.
Diana
4 nachten verbleven in oktober 2017
8/10 – Goed
rs, netherlands
8 sep 2017
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Very well located
Great hotel for a city trip room was nice.
Bit small but nevertheless good and contained everything we needed
rs
2 nachten verbleven in september 2017
8/10 – Goed
Stuart
10 mei 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Check In/Out staff very helpful. Tea and coffee available in room but no milk, despite there being a fridge. The near environs are a little run down but not threatening. I would stay again
Stuart
1 nacht verbleven in mei 2024
10/10 – Uitstekend
Thomas
2 mei 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Excellent location. In old town. Near everything. Bus from airport lets you out just a couple blocks from hotel.
Thomas
1 nacht verbleven in april 2024
10/10 – Uitstekend
Jessica
Reisde met partner
1 mei 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Was a very nice and comfortable stay, great and convenient location. Very nice buffet breakfast.
Jessica
2 nachten verbleven in maart 2024
10/10 – Uitstekend
Iso
Reisde met een groep
15 apr 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Hotelli oli sisältä kaunis ja henkilökunta oli ystävällistä
Iso
2 nachten verbleven in april 2024
Reactie van Jānis Prikuls op 16 apr 2024
Dear Iso,Thank you for your kind words! We're delighted to hear that you found our hotel beautiful and our staff friendly. It's our goal to provide a welcoming and pleasant experience for all our guests, and we're thrilled to know that we succeeded during your stay. We hope to have the pleasure of welcoming you back for another memorable experience in the future.Best regards,Jānis PrikulsFront Office ManagerRixwell Old Riga Palace Hotel
10/10 – Uitstekend
Simone
Reisde met een groep, Reisde met familie
12 feb 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Ottima posizione, la camera non era molto spaziosa ma dotata di tutto il necessario, ottima colazione e rapporto qualità/prezzo
Simone
2 nachten verbleven in februari 2024
Reactie van Janis Prikuls op 21 feb 2024
Dear Simone,Thank you for your positive feedback! We're delighted to hear that you enjoyed our excellent location, well-equipped rooms, delicious breakfast, and found good value for your money.It would be a pleasure to host you again in the future. If you have any specific suggestions for improvement, feel free to share them with us.Best regards,Jānis PrikulsFront Office ManagerRixwell Old Riga Palace Hotel
10/10 – Uitstekend
Johann
28 jan 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
.
Johann
3 nachten verbleven in januari 2024
Reactie van Janis Prikuls op 5 feb 2024
Dear Johann,Thank you for rating your experience with us as 5 out of 5! We are thrilled to know that you had a fantastic stay. If you have any specific feedback or if there's anything we can do to make your next visit even more enjoyable, please let us know.We appreciate your positive review and look forward to welcoming you back in the future.Best regards,Jānis PrikulsFront Office ManagerRixwell Old Riga Palace Hotel
8/10 – Goed
Pertti Antero
7 jan 2024
Pertti Antero
4 nachten verbleven in januari 2024
Reactie van Karina Mihalkina op 29 jan 2024
Dear Pertti Antero, Thank you for providing the rating. If you have specific feedback or comments related to the 4 out of 5 rating, please share them, and I can help you draft a response or address any concerns.Best Regards, Karina MihalkinaFront office managerRixwell Old Riga Palace Hotel
8/10 – Goed
Mats
Reisde met familie
7 jan 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Mats
3 nachten verbleven in januari 2024
Reactie van Janis Prikuls op 9 jan 2024
Dear Mats,Thank you for sharing your rating, and we appreciate your feedback. We're pleased to see that your overall experience was positive. However, if there are specific areas where we can improve and earn a perfect 5, please feel free to provide more details. Your insights are valuable, and we're committed to making any necessary enhancements.We hope to have the pleasure of hosting you again in the future and delivering an even better experience.Best regards,Jānis PrikulsFront Office ManagerRixwell Old Riga Palace Hotel
8/10 – Goed
Geverifieerde reiziger
4 jan 2024
Positief: Netheid, personeel en service en comfort kamer
Geverifieerde reiziger
4 nachten verbleven in december 2023
Reactie van Janis Prikuls op 9 jan 2024
Dear Guest,Thank you for sharing your rating, and we appreciate your feedback. We're pleased to see that your overall experience was positive. However, if there are specific areas where we can improve and earn a perfect 10, please feel free to provide more details. Your insights are valuable, and we're committed to making any necessary enhancements.We hope to have the pleasure of hosting you again in the future and delivering an even better experience.Best regards,Jānis PrikulsFront Office ManagerRixwell Old Riga Palace Hotel
6/10 – Redelijk
Marie
3 jan 2024
Positief: Personeel en service
Negatief: Comfort kamer
Marie
3 nachten verbleven in december 2023
Reactie van Janis Prikuls op 9 jan 2024
Dear Marie,Thank you for sharing your rating, and we appreciate your feedback. We're pleased to see that your overall experience was positive. However, if there are specific areas where we can improve and earn a perfect 10, please feel free to provide more details. Your insights are valuable, and we're committed to making any necessary enhancements.We hope to have the pleasure of hosting you again in the future and delivering an even better experience.Best regards,Jānis Prikuls
10/10 – Uitstekend
Marina
Reisde met een groep
3 jan 2024
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Marina
4 nachten verbleven in december 2023
Reactie van Janis Prikuls op 9 jan 2024
Dear Marina,Thank you for your excellent rating! We are delighted to hear that you had a perfect experience during your stay. Your satisfaction is our top priority, and we are pleased to know that we met your expectations.If you have any specific feedback or comments about your stay that you would like to share, please feel free to let us know. We always appreciate hearing from our guests.Once again, thank you for choosing our hotel, and we look forward to welcoming you back for another wonderful stay.Best regards,Jānis PrikulsFront Office ManagerRixwell Old Riga Palace Hotel
8/10 – Goed
Oscar
1 jan 2024
Oscar
3 nachten verbleven in december 2023
Reactie van Karina Mihalkina op 23 jan 2024
Dear Oscar, Thank you for taking the time to leave a rating. We appreciate your feedback and are delighted to see that you had a positive experience during your recent stay. If there are any specific aspects you would like to highlight or any suggestions for improvement, please feel free to share. We look forward to the opportunity to host you again in the future.Best regards,Karina Mihalkina Front office managerRixwell Old Riga Palace Hotel
6/10 – Redelijk
Annaleta
25 dec 2023
Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
Everything excellent except the room stank of fresh cigarette smoke the entire time, I stayed 4 nights and it was as if someone was smoking in the room while I was out. Nearby hostels had young people constantly who screamed into the nights. Tub had a leak somewhere at the bottom and flooded the floor constantly.
Breakfast buffet was excellent. Overall atmosphere is okay. Location is good.
Annaleta
Reactie van Janis Prikuls op 12 feb 2024
Dear AnnaletaThank you for taking the time to share your experience with us. We're delighted to hear that you found our breakfast buffet excellent and appreciated the overall atmosphere and location. However, we sincerely apologize for the inconveniences you faced during your stay, such as the smell of cigarette smoke, noise disturbances, and the issue with the tub.Please rest assured that we take your feedback seriously, and we will investigate these matters to ensure they are addressed promptly. We appreciate your understanding and hope to have the opportunity to welcome you back, providing an improved experience.If you have any further details or suggestions, please feel free to share them with us.Warm regards,Jānis PrikulsFront Office ManagerRixwell Old Riga Palace Hotel
6/10 – Redelijk
Janne
21 dec 2023
Janne
2 nachten verbleven in december 2023
Reactie van Janis Prikuls op 24 dec 2023
Dear JanneThank you for taking the time to share your feedback. We're pleased to hear that you had a good stay. If there are any specific aspects you particularly enjoyed or if you have any suggestions for improvement, please feel free to let us know.We appreciate your patronage and hope to welcome you back for another positive experience in the future.Best regards,Jānis PrikulsFront Office ManagerRixwell Old Riga Palace Hotel
8/10 – Goed
Kim
Reisde met familie
17 dec 2023
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Julehygge i Riga
Vi havde et fantastisk ophold i Riga. Hotellet ligger perfekt i Old Riga, og levede op til beskrivelserne. Det var flot vejr, men meget koldt - så vi kunne ikke være udendørs hele tiden. Da vi havde valgt et lille værelse, havde det været rart med et hyggeligt opholdsrum.
Personalet var venlige og hygiejnen var helt i orden.
Kim
4 nachten verbleven in december 2023
Reactie van Karina Mihalkina op 22 dec 2023
Dear Kim,Thank you for sharing your positive experience with us. We're thrilled to hear that you had a great stay in Riga and that our hotel's location in Old Riga met your expectations.We appreciate your feedback about the room size and will take it into consideration as we strive to enhance our guests' comfort. It's wonderful to know that you found the staff friendly and that the hygiene standards were satisfactory.If there's anything specific you particularly enjoyed or if there are any suggestions you have for improvement, feel free to let us know. We value your patronage and hope to welcome you back for another enjoyable stay.Best regards,Karina MihalkinaRixwell Old Riga Palace Hotel
8/10 – Goed
Julie
Reisde met partner
14 dec 2023
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I wasn't as close to things as Expedia said, but still pretty close. The staff was nice. You can here theough the walls on the new part and it sounded like a ghost. Lol. I would stay here again. Breakfast was okay.
Julie
2 nachten verbleven in december 2023
Reactie van Karina Mihalkina op 14 dec 2023
Dear Julie,Thank you for taking the time to share your experience with us. We're pleased to hear that you found our staff to be nice and that the location, while not as close as expected, was still convenient. We appreciate your understanding regarding any noise issues and are glad to know you had a good sense of humor about it.Your feedback about the breakfast is valuable, and we will use it to continue improving our offerings.We look forward to the opportunity to welcome you back on a future visit. Best Regards Karina Mihalkina Front office managerRixwell Old Riga Palace Hotel
8/10 – Goed
Rikke
Reisde met een groep
11 dec 2023
Positief: Comfort kamer
Rikke
4 nachten verbleven in december 2023
Reactie van Karina Mihalkina op 13 dec 2023
Dear Rikke,Thank you for the brief feedback! We're glad to hear that your experience was good. We appreciate you and hope to welcome you back in the future.Best regards,Karina Mihalkina Front office manager Rixwell Old Riga Palace
8/10 – Goed
Laura
Reisde met een groep
11 dec 2023
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Laura
3 nachten verbleven in december 2023
Reactie van Karina Mihalkina op 13 dec 2023
Dear Laura,Thank you for the brief feedback! We're glad to hear that your experience was good. We appreciate you and hope to welcome you back in the future.Best regards,Karina Mihalkina Front office manager Rixwell Old Riga Palace Hotel
8/10 – Goed
Kari
10 dec 2023
Kari
3 nachten verbleven in december 2023
Reactie van Karina Mihalkina op 13 dec 2023
Dear Kari,Thank you for the brief feedback! We're glad to hear that your experience was good. We appreciate you and hope to welcome you back in the future.Best regards,Karina Mihalkina Front office manager Rixwell Old Riga Palace Hotel
6/10 – Redelijk
Marit Beate
Reisde met partner
8 dec 2023
Positief: Netheid
Marit Beate
4 nachten verbleven in december 2023
Reactie van Karina Mihalkina op 13 dec 2023
Dear Marit Beate,Thank you for the brief feedback! We're glad to hear that your experience was good. We appreciate you and hope to welcome you back in the future.Best regards,Karina Mihalkina Front office manager Rixwell Old Riga Palace Hotel
6/10 – Redelijk
Jouni
Reisde met een groep, Reisde met partner
7 dec 2023
Positief: Netheid, personeel en service
Negatief: Staat van de accommodatie en faciliteiten
Hieno rakennus, sisustus yksinkertainen ja kulahtanut. Huonot sängyt, tosi kovat. Hyvä ja sopiva aamupala.
Jouni
4 nachten verbleven in december 2023
Reactie van Karina Mihalkina op 8 dec 2023
Dear Jouni,Thank you for taking the time to share your thoughts on your recent stay with us. We're glad you appreciated our nice building and the simple, understated interior. However, we're sorry to hear that the beds did not meet your expectations. Your comfort is important to us, and we will certainly look into ways to improve this aspect of our accommodations.On a positive note, we're pleased that you enjoyed the good and suitable breakfast. If there are specific details about the beds or any other areas where we can enhance your experience, please feel free to share, as your feedback is invaluable.We appreciate your visit and hope to have the opportunity to welcome you back for an improved stay in the future.Best regards,Karina Mihalkina Front office managerRixwell Old Riga Palace
8/10 – Goed
Mark
Reisde met een groep
6 dec 2023
Positief: Netheid, personeel en service
Mark
2 nachten verbleven in november 2023
Reactie van Karina Mihalkina op 8 dec 2023
Dear Mark , Thank you! If you have any more feedback or if there's anything else we can assist you with, please let us know. We appreciate your support and look forward to the opportunity to host you again.Karina Mihalkina Front office ManagerRixwell Old Riga Palace Hotel
10/10 – Uitstekend
Arianna
Reisde met familie
27 nov 2023
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
warm and quiet rooms. Friendly Staff and delicious breakfast.
Arianna
2 nachten verbleven in november 2023
Reactie van Agnese Deicmane Quality specialist op 29 nov 2023
Dear Arianna , It's wonderful to hear that you had a positive experience during your stay! Warm and quiet rooms, a friendly staff, and a delicious breakfast all contribute to a comfortable and enjoyable stay. If there's anything specific you loved about your experience or if there's anything else you'd like assistance with, feel free to let us know.
8/10 – Goed
Geverifieerde reiziger
19 nov 2023
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Hôtel propre, personnels très agréable chambre un peu petite mais confortable.
Principal défaut la hauteur sous plafond.. impossible de se tenir debout dans la douche ou de passer sous une poutre si plus grand que 1m85
Geverifieerde reiziger
3 nachten verbleven in november 2023
Reactie van Jānis Prikuls op 21 nov 2023
Dear Guest,Thank you for taking the time to share your feedback about your recent stay at Rixwell Old Riga Palace Hotel. We're pleased to hear that you found our hotel clean with a very pleasant staff, and that overall, your room was comfortable.We apologize for any inconvenience you experienced with the room size and the height of the ceiling. Your feedback is important, and we appreciate your bringing this to our attention. We will certainly review the room layout to see if there are any adjustments we can make to improve the overall comfort for our taller guests.We're grateful for your understanding, and thank you for choosing our hotel. If there's anything else you'd like to share or if there are specific improvements you suggest, please feel free to let us know. We are committed to providing the best possible experience for our guests, and your input helps us achieve that goal.We hope to have the opportunity to welcome you back in the future and offer an even more enjoyable stay.Best regards,Jānis PrikulsFront Office ManagerRixwell Old Riga Palace Hotel
6/10 – Redelijk
sami
Reisde met een groep
13 nov 2023
Positief: Netheid, personeel en service
sami
3 nachten verbleven in november 2023
Reactie van Jānis Prikuls op 14 nov 2023
Dear Sami Thank you for choosing Rixwell Old Riga Palace Hotel and for taking the time to provide us with feedback of your recent stay. We are very happy that you enjoyed cleanliness of the room, breakfast service and our staff friendliness.It is very important for us to know guests opinion, which can help to improve our services.We will be glad to welcome you once again in our Hotel!Best Regards,Front Office ManagerJānis Prikuls
10/10 – Uitstekend
Janne
7 nov 2023
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Janne
1 nacht verbleven in november 2023
Reactie van Agnese Deicmane Quality specialist op 10 nov 2023
Dear Janne, That's wonderful to hear! We're delighted to know that the guest was satisfied with our hotel and services. Guest satisfaction is our top priority, and it's always rewarding to receive positive feedback. If there are any specific aspects of the hotel or service that stood out to the guest, or if there's anything we can do to make their next stay even more enjoyable, please feel free to share.We look forward to the opportunity to welcome them back in the future.
10/10 – Uitstekend
Katja
1 nov 2023
Katja
1 nacht verbleven in oktober 2023
Reactie van Agnese Deicmane Quality specialist op 3 nov 2023
Dear Katja, Thank you for your kind and positive feedback regarding your recent stay at our hotel. We are delighted to hear that you were satisfied with your overall experience and the level of service we provided during your visit.At Rixwell Old Riga Palace Hotel, we take great pride in ensuring our guests' comfort and satisfaction, and it is always gratifying to receive such positive comments. We have shared your compliments with our entire team, and your feedback serves as a source of motivation for us to continue delivering exceptional service.
6/10 – Redelijk
Anne Merja Helena
29 okt 2023
Positief: Personeel en service
Anne Merja Helena
2 nachten verbleven in oktober 2023
Reactie van Jānis Prikuls op 30 okt 2023
Dear Anne Thank you for choosing Rixwell Old Riga Palace Hotel and for taking the time to provide us with feedback of your recent stay. We are very happy that you enjoyed cleanliness of the room, breakfast service and our staff friendliness.It is very important for us to know guests opinion, which can help to improve our services.We will be glad to welcome you once again in our Hotel!Best Regards,Front Office ManagerJānis Prikuls
8/10 – Goed
Taru
Reisde met familie
26 okt 2023
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Taru
1 nacht verbleven in oktober 2023
Reactie van Jānis Prikuls op 30 okt 2023
Dear Taru Thank you for choosing Rixwell Old Riga Palace Hotel and for taking the time to provide us with feedback of your recent stay. We are very happy that you enjoyed cleanliness of the room, breakfast service and our staff friendliness.It is very important for us to know guests opinion, which can help to improve our services.We will be glad to welcome you once again in our Hotel!Best Regards,Front Office ManagerJānis Prikuls
6/10 – Redelijk
Kieon
Reisde met familie
25 okt 2023
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Overall I like raw hotel a lot , it’s nice and in a convenient location. The big disappointment was the Wi-Fi not working in the new part of the building , no one fixed this or seemed to care that much even though the room stated Wi-Fi included. It was a shame there was no bacon over the 3 days for breakfast.
Kieon
3 nachten verbleven in oktober 2023
Reactie van Sintija Gruzdule op 27 okt 2023
Dear, Kieon RatcliffThank you for choosing Rixwell Old Riga Palace Hotel as your place to stay in Riga.We are glad to know that overall your stay was enjoyable. We will definitely use your feedback to improve the service.Will be looking forward to welcome you again!Sincerely,Sintija GruzduleReception team
6/10 – Redelijk
Geverifieerde reiziger
20 okt 2023
Positief: Personeel en service
Geverifieerde reiziger
2 nachten verbleven in oktober 2023
Reactie van Jānis Prikuls op 22 okt 2023
Dear GuestThank you for choosing Rixwell Old Riga Palace Hotel and for taking the time to provide us with feedback of your recent stay. We are very happy that you enjoyed cleanliness of the room, breakfast service and our staff friendliness.It is very important for us to know guests opinion, which can help to improve our services.We will be glad to welcome you once again in our Hotel!Best Regards,Front Office ManagerJānis Prikuls