Landuitzicht vanuit accommodatie

Beoordelingen van Rio Othon Palace

4 out of 5
Rio Othon Palace
Avenida Atlantica 3264, Copacabana, Rio de Janeiro, RJ

Beoordelingen

8,0

Zeer goed

Gastenscore: 10 - Uitstekend. 425 van 1002 beoordelingen" "
Gastenscore: 8 - Goed. 269 van 1002 beoordelingen" "
Gastenscore: 6 - Redelijk. 167 van 1002 beoordelingen" "
Gastenscore: 4 - Matig. 92 van 1002 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 49 van 1002 beoordelingen" "

8,0/10

Netheid

8,2/10

Personeel en service

7,6/10

Voorzieningen

7,4/10

Staat van de accommodatie en faciliteiten

7,8/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

Cornelis, Purmerend

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Fijn hotel op prima locatie. Schone kamer prima bed alsmede een zeer goede douche. Ontbijt zeer uitgebreid ook erg goed. Hotel een aanrader. Enige nadeel is dat bijna niemand van het personeel Engels spreekt maar dat is een bijzaak.
6 nachten verbleven in november 2023
Reactie van Cecilia Porto op 2 jan 2024
Dear Cornelis, it is very nice to know that you had a nice stay with us. Our team is constantly improving and your comment is very important to us.

6/10 – Redelijk

shane

Negatief: Staat van de accommodatie en faciliteiten
1 nacht verbleven in mei 2024

8/10 – Goed

Bruno

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
It is a great place to stay in Copacabana. Perfect location, good service.
5 nachten verbleven in maart 2024
Reactie van Cecilia Porto op 15 mei 2024
Dear Bruno, thank you for sharing your review.We are very glad that you had a nice stay at Rio Othon Palace and enjoyed our location.Your recognition about the service makes us very proud, we aim to offer the best experience to our guests.We remain at your disposal and hope to welcome you again in the future.

10/10 – Uitstekend

Elizabeth

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
wonderful. There was construction going on so a little noisy during day.
3 nachten verbleven in april 2024
Reactie van Cecilia Porto op 14 mei 2024
Dear Elizabeth, thank you for taking the time to share your impressions on Rio Othon Palace.It's very nice that you had a great time with us. We apologize for the noise from the ongoing renovations at our hotel, we are committed to improving our facilities to ensure a more pleasant experience for all of our guests.We remain at your disposal and hope to have the opportunity to welcome you again after the works at the terrace are completed for a new experience.

10/10 – Uitstekend

Antranig

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Slow check in but courteous front desk service
2 nachten verbleven in april 2024
Reactie van Cecilia Porto op 2 mei 2024
Dear Antranig, thank you for sharing your review.We are very glad to learn that you had a nice stay with us.We appreciate your feedback, it's very important so we can keep on improving our services.We remain at your disposal and hope to welcome you again in the future.

10/10 – Uitstekend

Julia

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The hotel is at a perfect location, in front of the beach. Gender staff were cordial and friendly, and willing to help in any way. The SPA was a great disappointment. I was schedule for a 2 hrs massage; and it finished at 1:15pm, with tea, and at 1:30 pm, an older female worker asked us to finished because they had to clean the room for their next appointment. Basically, they owe me 30minutes of service. In addition, even though they knew Spanish or English, they spoke in Portuguese among themselves regarding the time issues, etc. I would not recommend the SPA to anyone,
10 nachten verbleven in april 2024
Reactie van Cecilia Porto op 29 apr 2024
Dear Julia, thank you for sharing your impressions on Rio Othon Palace.We are glad to learn you had a nice stay with us and enjoyed so many aspects of the hotel.Your comment will be forwarded to the spa manager and we are sorry that your experience there were not as the standards we would like to offer.We remain at your disposal and hope to welcome you again in the future.

2/10 – Ontzettend slecht

Farhad

Reisde met partner
Positief: Netheid, voorzieningen
Negatief: Personeel en service
The reception was very bad. Took 45 muto check in.
1 nacht verbleven in april 2024
Reactie van Cecilia Porto op 29 apr 2024
Dear Farhad, thank you for sharing your review.We are sorry that your stay did not meet your expectations. Every comment is very important to us so we can keep on improving and adjusting our services and products.We remain at your disposal and hope to have the opportunity to welcome you again for a 100% experience.

10/10 – Uitstekend

Marvin

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It was raining at the time we entered the Rio Othon and were introduced to Adauto our concierge and everything seemed brighter. My wife and I were very impressed with his professionalism and natural courtesy. Our ocean front room was on the 26th floor and the view spectacular. The staff in the Skylab were exceptional for both breakfast and evening meals. Kim wanted to say thank you to the ladies there who filled her travel bottle each day with water. I’ve already recommended this hotel to friends who are planning a visit. Adauto my friend if you’re ever in Calgary, please do not hesitate to visit us. Thank you again.
4 nachten verbleven in maart 2024
Reactie van Cecilia Porto op 29 apr 2024
Dear Marvin, thank you for your lovely comment. We are very glad to learn that you and your wife had a nice stay with us and your recognition about the staff makes us very proud.Thank you for recommending the hotel, it's very important to us.We remain at your disposal and hope to welcome you again soon.

8/10 – Goed

Efraín Rentería, Celaya

Positief: Netheid
4 nachten verbleven in april 2024
Reactie van Cecilia Porto op 20 mei 2024
Olá, Efraín, agradecemos por compartilhar sua avaliação.Ficamos felizes em saber que você teve uma boa estada conosco.Seguimos à disposição, volte sempre!

10/10 – Uitstekend

Jovencio

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Room little bit old but ok for the price, free breakfast excellent and the place is safe
2 nachten verbleven in april 2024
Reactie van Cecilia Porto op 18 apr 2024
Dear Jovencio, thank you for sharing your review.It makes us very happy to know that you had a nice stay at Rio Othon Palace and enjoyed so many aspects of our hotel.We would like to inform you that Rio Othon is constantly improving and we have many renovations planned for this year, which demonstrates our concern with updating our facilities.We remain at your disposal and hope to welcome you again soon.

10/10 – Uitstekend

David

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Received room upgrade. Staff was very good. Check in and check out lines were short
4 nachten verbleven in april 2024
Reactie van Cecilia Porto op 18 apr 2024
Dear David, thank you for sharing your impressions on Rio Othon Palace.We are glad to know that you had an excellent stay with us. We appreciate your recognition about the staff, we aim to offer high quality of service and care to our guests and it makes us very proud.We remain at your disposal and hope to welcome you again in the future.

10/10 – Uitstekend

Priscila, Houston

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Location, customer care
1 nacht verbleven in april 2024
Reactie van Cecilia Porto op 15 apr 2024
Dear Priscila, thank you for taking the time to share your review.We are very glad to know that you enjoyed our location and we appreciate your recognition about the team, we aim to offer the best experience in care and service and it makes us really proud.We remain at your disposal and hope to welcome you again in the future.

10/10 – Uitstekend

Robert

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Nice.
1 nacht verbleven in april 2024
Reactie van Cecilia Porto op 11 apr 2024
Dear Robert, thank you for sharing your review.We are very glad to know that you had a noce stay at Rio Othon Palace.We remain at your disposal, come back soon!

10/10 – Uitstekend

Georgia

Positief: Netheid, personeel en service
5 nachten verbleven in februari 2024
Reactie van Cecilia Porto op 8 apr 2024
Olá, Georgia, obrigada por compartilhar sua avaliação.Ficamos felizes que você tenha tido uma boa experiência conosco e seguimos à disposição, volte sempre!

6/10 – Redelijk

Mario

5 nachten verbleven in maart 2024
Reactie van Cecilia Porto op 24 apr 2024
Olá, Mario, obrigada por compartilhar sua avaliação.Lamentamos que alguns aspectos de sua estada não tenham sido de acordo com suas expectativas, estamos à disposição nos nossos canais oficiais de atendimento caso queira compartilhar detalhes de sua experiência conosco.

10/10 – Uitstekend

Mohammad

2 nachten verbleven in april 2024
Reactie van Cecilia Porto op 24 apr 2024
Olá, Mohammad, obrigada por compartilhar sua avaliação, ficamos muito felizes em saber que você teve uma excelente experiência em nosso hotel.Volte sempre, seguimos à disposição.

10/10 – Uitstekend

Sebastián Mariscal

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Gran vista desde cualquier habitación, y excelente ubicación para conocer Copacabana
8 nachten verbleven in maart 2024
Reactie van Cecilia Porto op 4 apr 2024
Hola Sebastián, gracias por tomarte el tiempo de compartir tus impresiones sobre Rio Othon Palace.Nos alegra mucho saber que tuviste una excelente estadía con nosotros y disfrutó de nuestra vista y ubicación, que son puntos muy positivos entre nuestros huéspedes.Quedamos a su disposición y esperamos darle la bienvenida nuevamente en el futuro.

8/10 – Goed

Elismar

2 nachten verbleven in maart 2024
Reactie van Cecilia Porto op 1 apr 2024
Olá, Elismar, obrigada por compartilhar sua avaliação.Ficamos felizes em saber que você teve uma boa experiência conosco.Seguimos à disposição, volte sempre!

8/10 – Goed

Pedro, Boca Raton

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
5 nachten verbleven in maart 2024
Reactie van Cecilia Porto op 15 apr 2024
Olá, Pedro, obrigada por compartilhar sua avaliação.Ficamos felizes em saber que você teve uma boa estada conosco.Seguimos à disposição e esperamos lhe receber novamente, volte sempre!

8/10 – Goed

Moujan

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Nice view
4 nachten verbleven in maart 2024
Reactie van Cecilia Porto op 25 mrt 2024
Dear Moujan, we are very glad to learn that you had a nice stay with us and enjoyed our view.We remain at your disposal and hope to welcome you again in the future.

10/10 – Uitstekend

Kristine

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great amenities and breakfast on 30th floor is wonderful. Staff is amazing.
3 nachten verbleven in maart 2024
Reactie van Cecilia Porto op 25 mrt 2024
Dear Kristine, thank you for sharing your impressions on Rio Othon Palace.We are very glad to learn that you had a great experience with us and enjoyed the amenities and breakfast, which is really a highpoint amog our guests.We appreciate your recognition about the staff, we aim to offer high level of service and care and it made us very proud.We remain at your disposal and hope to welcome you again in the future.

10/10 – Uitstekend

Steven

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great location
1 nacht verbleven in januari 2024
Reactie van Cecilia Porto op 21 mrt 2024
Dear Steven, thank you for taking the time to share your impressions on Rio Othon Palace.We are very glad to know that you had a good stay with us and enjoyed our location, which is really privileged and a highpoint amog our guests.We remain at your disposal and hope to welcome you again in the future.

4/10 – Matig

Ingrid

Negatief: Netheid, staat van de accommodatie en faciliteiten
In need of renovation, room's furniture, carpet, blinds, bathrooms, bedding ands beds are very outdated and old.
4 nachten verbleven in maart 2024
Reactie van Cecilia Porto op 11 apr 2024
Dear Ingrid, thank you for sharing your impression on Rio Othon Palace.We are sorry that some aspects of your stay did not meet your expectations, your comment will be forwarded to the responsible managers for analysis.We remain at your disposal and hope to have the opportunity to welcome you again for a new experience.

10/10 – Uitstekend

John

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nothing
1 nacht verbleven in maart 2024
Reactie van Cecilia Porto op 18 mrt 2024
Dear John, we are very glad to read that you had a good experience with us, thank you for sharing your impressions with us.We remain at your disposal and hope to welcome you back in the future.

6/10 – Redelijk

Donna

5 nachten verbleven in maart 2024
Reactie van Cecilia Porto op 5 apr 2024
Olá, Donna, muito obrigada por deixar sua avaliação.Estamos à disposição nos nossos canais oficiais de atendimento caso tenha algo mais que você queira compartilhar conosco.

6/10 – Redelijk

Juan

Reisde met familie
Negatief: Netheid, staat van de accommodatie en faciliteiten
this property is too old and they charges for evrything.
5 nachten verbleven in maart 2024
Reactie van Cecilia Porto op 15 mrt 2024
Dear Juan, thank you for sharing you impressions on Rio Othon Palace.We are sorry to learn that your stay with us did not meet your expectations.We remain at your disposal.

10/10 – Uitstekend

Ouarda

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Perfect stay
1 nacht verbleven in maart 2024
Reactie van Cecilia Porto op 18 mrt 2024
Dear Ouarda, thank you for sharing your impressions on Rio Othon Palace.It's a pleasure to learn that you had an excellent experience with us.We remain at your disposal and hope to welcome you back in the future.

8/10 – Goed

Joseph, Boca Raton

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Short stay and ok
3 nachten verbleven in maart 2024
Reactie van Cecilia Porto op 11 apr 2024
Dear Joseph, thank you for sharing your review.We are very glad to learn that you had a good experience at Rio Othon Palace.We remain at your disposal and hope to welcome you again in the future.

2/10 – Ontzettend slecht

Maurice

Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
5 nachten verbleven in februari 2024
Reactie van Cecilia Porto op 25 mrt 2024
Olá, Maurice, obrigada por compartilhar sua avaliação.Estamos à disposição nos nossos canais oficiais de atendimento caso haja algo mais que você queira compartilhar conosco sobre sua experiência.

6/10 – Redelijk

Alexander

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Well it based on family oriented hotel too much noise of structures . But it did have a great view of the beach , and nice spa services.
1 nacht verbleven in februari 2024
Reactie van Cecilia Porto op 4 mrt 2024
Dear Alexander, thank you for taking the time to share your impressions on Rio Othon Palace.We are very glad to know that you had a good experience with us and enjoyed the view and our spa.We remain at your disposal and hope to have the chance to welcome you again in the future.

2/10 – Ontzettend slecht

Gianny

Negatief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Infelizmente a qualidade do hotel caiu muito! As instalações estão desatualizadas e o meu quarto estava com ar-condicionado quebrado e, mesmo sinalizando não me alteraram de quarto! Somente de madrugada após ressaltar realizam a troca. Além disso, café da manha desorganizado e de péssima qualidade.
1 nacht verbleven in februari 2024

2/10 – Ontzettend slecht

Mercedes

Reisde met familie en kleine kinderen
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Extremely tired building. This hotel is in need of a complete refurbishment. Curtains were shredded so light and heat came straight through in the morning. The glass sliding doors to balcony doesn’t lock, so that is a safety issue. The hotel and area is very noisy so noise is heard all night and morning. There were no mattress protectors on the beds, the beds were very old and lumpy, the temperature dial didn’t work. Breakfast buffet was very chaotic and we did not like the choices. Overall so disappointing for a hotel with such a prime location.
1 nacht verbleven in februari 2024
Reactie van Cecilia Porto op 20 feb 2024
Dear Mercedes, thank you for taking the time to share your impressions of the hotel.We are sorry to read that your experience was not as expected. We are always attentive to points of possible improvements and feedback from our guests is a very important resource in this search, your comment will be forwarded to the responsible team.We remain at your disposal.

10/10 – Uitstekend

Christopher

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Just perfect
It was a wonderful experience. The hotel is amazing and the staff is friendly. We will be staying there again many times. The food at the breakfast buffet was nice and fresh. The swimming pool is on the 30th floor which provides an amazing view of Copacabana beach. Just perfect!
1 nacht verbleven in februari 2024
Reactie van Cecilia Porto op 20 feb 2024
Dear Christopher, we are delighted to know that you had an excellent stay at Rio Othon Palace and are already thinking about your next visit.We dedicate ourselves daily to offering the best experience to our guests and your comment fills us with pride, thank you for taking the time to share it.We remain at your disposal and are looking forward to welcome you again.

10/10 – Uitstekend

Stephan, Long island city

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent place!
1 nacht verbleven in februari 2024
Reactie van Cecilia Porto op 19 feb 2024
Dear Stephan, thank you for sdharing your impressions about Rio Othon Palace, we are very glad to learn that you had an excellent experience with us.We hope to welcome you back soon.

4/10 – Matig

Enes

3 nachten verbleven in februari 2024
Reactie van Cecilia Porto op 19 feb 2024
Olá, Enes, obrigada por deixar sua avaliação.Estamos à disposição nos nossos canais oficiais de atendimento caso haja algo mais que você compartilhar conosco sobre sua experiência no hotel, estamos sempre em busca de possíveis pontos de melhoria e o retorno de nossos hóspedes é muito importante para nós.

8/10 – Goed

Benjamin

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Close to the beach but the hotel needs better service at check in
6 nachten verbleven in februari 2024
Reactie van Cecilia Porto op 20 feb 2024
Dear Benjamin, thank you for taking the time to share your impressions on Rio Othon Palace.We are glad to know you enjoyed our location and we thank you for your feeback about the check in, our team aims to offer the best experience to our guests and it is very important for us to know how our guests feel so we can continually improve and adjust our products and services. We remain at your disposal and we hope to welcome you back soon.

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Excellent Location
No complaints with this hotel. Great facilities and location.
Copacabana Beach
4 nachten verbleven in februari 2024
Reactie van Cecilia Porto op 15 feb 2024
Dear guest, we are very glad that you enjoyed your stay at Rio Othon Palace. We aim to offer the best experience to our guests and your comment makes us really proud, thank you for taking the time to share your impressions with us.We remain at your disposal and hope to welcome you again soon.

8/10 – Goed

HERNAN, BUENOS AIRES

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
No es la mejor zona de Río
7 nachten verbleven in januari 2024
Reactie van Cecilia Porto op 7 feb 2024
Olá, Hernan, agradecemos por deixar sua avaliação ficamos felizes que tenha desfrutado de sua estada conosco.Seguimos à disposição.

4/10 – Matig

Mariana

Reisde met familie
Negatief: Personeel en service
Mediocre.
Reservé este hotel,pensando que sería genial,pero no fue así,un check lento,cuarto no como fue solicitado,al final del hotel,con mala ubicación,olor no agradable en el hall y los pasillos,todos los días tuve que pedir que me asearan el cuarto,claro me tiraron al final,ni sabían que estaba ocupado creo.,el mar ni se veía,dijeron que era vista parcial,engañan al huésped.Personal de seguridad presionando a mostrar tarjeta de habitación encima de los ascensores,que falta de respeto es esa(capacitación urgente).Lo único rescatable,es el desayuno y la ubicación,pero no vale la pena,no volvería y no lo recomiendo.
6 nachten verbleven in januari 2024
Reactie van Cecilia Porto op 6 feb 2024
Hola Mariana. Gracias por dejar tu comentario, lamentamos que su experiencia con nosotros no haya sido la esperada.Nos gustaría aclarar que se recomienda a nuestro equipo verificar las tarjetas de acceso para la seguridad de todos.Es muy importante que sepamos cómo se sienten nuestros huéspedes para poder seguir evolucionando y mejorando, sus comentarios han sido remitidos a los responsables para ser analizados, siempre estamos buscando puntos de posible mejora.Quedamos a su disposición.

10/10 – Uitstekend

LUIZ ANTONIO

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Muito bom !
Temos só elogios, fomos muito bem atendidos por todos, muito educados, prestativos, parabéns a todos do hotel. Muito bem localizado, limpo, arejado amamos. .
1 nacht verbleven in februari 2024
Reactie van Cecilia Porto op 6 feb 2024
Olá, Luiz Antonio, ficamos muito felizes que tenha desfrutado de sua experiência no Rio Othon Palace.Agradecemos seu reconhecimento à equipe, estamos sempre empenhados em oferecer alta qualidade de serviço e atendimento aos nossos hóspedes e ficamos muito orgulhosos.Esperamos lhe receber novamente em breve, seguimos à disposição.

6/10 – Redelijk

Alberto

Negatief: Netheid
Precisa de reforma
É a terceira vez que nos hospedamos no Othon e ficamos muito decepcionados com o quarto. Estava sujo e muita poeira na parte do gesso. Aspecto de quarto velho e mal cuidado. A rede precisa investir urgente na reforma dos quartos. As demais dependências seguem boas. O café da manhã é excelente, tem tudo o que precisa para iniciar a manhã.
2 nachten verbleven in februari 2024
Reactie van Cecilia Porto op 5 feb 2024
Olá, Alberto, ficamos muito honrados em saber que fomos sua escolha de hospedagem no Rio de Janeiro em tantas oportunidades. Lamentamos que dessa vez a experiência com o apartamento não tenha sido tão satisfatória, esse, certamente, não é o padrão que queremos oferecer aos nossos hóspedes. O Rio Othon Palace passa por reformas constantes, mas as reformas, é claro, devem respeitar o fluxo do hotel para não impactar os hóspedes, seguimos trabalhando para oferecer alta qualidade em instalações, serviço e atendimento.Seguimos à disposição e esperamos ter uma nova oportunidade de lhes receber em breve.

10/10 – Uitstekend

Luzane

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
La posizione più bella di Copacabana, albergo pulito, elegante e sofisticato. Staff gentile.
1 nacht verbleven in februari 2024
Reactie van Cecilia Porto op 5 feb 2024
Dear Luzane, thank you for your review, we are very glad to learn that you had a great experience at Rio Othon Palace and enjoyed our view, which is really one of the highpoints at the hotel.We appreciate your recognition of our staff, we ai to offer the best experience to our guests and it's very nice to have your feedback.We remain at your disposal and we hope to welcome you back soon.

8/10 – Goed

Jan

Reisde met familie
Positief: Netheid, personeel en service en comfort kamer
Ok stay
Deluxe seaview for 2 adults and one child 9 year. We all slept comfortable on the king size bed. The view is marvelous. The standard in the room is ok but a bit wear down here and there. One night there is no hot water at the evening and next morning. Breakfast is ok but do not stand out. Check-in was very quick as opposed from what I read in previous reviews and Larissa who helped us was super friendly. Overall it was a nice stay
2 nachten verbleven in januari 2024
Reactie van Cecilia Porto op 5 feb 2024
Dear Jan, thank you for taking the time to leave us your review, it's lovely to learn that you had a nice stay at Rio Othon Palace.Our view is really privileged and we are glad you enjoyed it.I'm sure Larissa will be very proud with your comment, our team aims to offer the best experience to our guests and we appreciate your review, it is very important for us to know how our guests feel about the hotel so we can continually improve and adjust our products and services.We remain at your disposal and we hope to welcome you back soon.

2/10 – Ontzettend slecht

michael

5 nachten verbleven in januari 2024

6/10 – Redelijk

Geverifieerde reiziger

Positief: Comfort kamer
Negatief: Staat van de accommodatie en faciliteiten
Only good point is the view
Great view and rooftop but that was about it. Breakfast was pretty poor, coffee was bad asking with the scrambled eggs being disgusting.
3 nachten verbleven in januari 2024
Reactie van Cecilia Porto op 29 jan 2024
Thank you for your review.We are sorry to hear that your experience was not as expected, the issues you mentioned will be addressed to the responsible managers, our team aims to offer the best experience to our guests and it is very important for us to know how our guests feel so we can continually improve and adjust our products and services.

2/10 – Ontzettend slecht

Hortensia

Reisde met familie
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Not a good place to stay
The room outdated. Dirty carpet, The mattress very dented and the towels very old. Will not lend you an iron and will CHARGE FOR ICE will not replace the coffee capsules they will charge for them and no water either
2 nachten verbleven in januari 2024
Reactie van Cecilia Porto op 29 jan 2024
Hortensia, thank you for sharing your review. It is very important for us to know how our guests feel about the hotel so we can continually improve and adjust our products and services.

10/10 – Uitstekend

Edward

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Excellent location and safe for walking. Tons of restaurants and shopping.
4 nachten verbleven in januari 2024
Reactie van Cecilia Porto op 29 jan 2024
Edward, our location is really one of our highpoints, thank you for taking the time to leave us your comment, we hope to welcome you back soon.

10/10 – Uitstekend

Keily Poliana

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in januari 2024
Reactie van Cecilia Porto op 29 jan 2024
Keily, ficamos felizes em saber que teve uma boa experiência conosco, obrigada por deixar sua avaliação.

6/10 – Redelijk

Gilbert

Reisde met partner
Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
We had to change room 3 times, we paid US$3,800 for 5 nights and the room definitely does not look like the pictures we saw online before. We technically just paid for the view and location. This hotel needs a major renovation, for the amount the charged to stay there. In the positive note, Breakfast in the Skylab was good and the staff was very friendly.
5 nachten verbleven in december 2023
Reactie van Cecilia Porto op 22 jan 2024
Gilbert, we appreciate you taking the time to share your impressions of Rio Othon Palace, we are glad you enjoyed our beakfast and the team is very proud with your recognition.We carefully analyze your feedback as it helps us to continually improve and adjust our products and services.We hope to welcome you back for an 100% experience.

10/10 – Uitstekend

Thomas Aleksander Bye

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in januari 2024
Reactie van Cecilia Porto op 22 jan 2024
Thomas, obrigada por deixar sua avaliação.